Rooms Division Manager Cover Letter

In response to your job posting for rooms division manager, I am including this letter and my resume for your review.

In my previous role, I was responsible for guest services as well as supervision, direction and leadership in the Rooms Division in accordance with the objectives, performance and quality standards established by Shangri-La Hotel &Resorts and the Hotel.

Please consider my qualifications and experience:

• Excellent professional presentation, verbal and written communication skills
• Prior Property Management Systems/Point of Sale software experience – LMS highly preferred
• Strong analytical, decision making and management skills
• Strong interpersonal skills and excellent leadership abilities
• High level of social and interpersonal skills with a passion for customer care
• Good knowledge of Scrigno as a Property Management System
• Experienced in a unionized environment
• Demonstrated history of hands on engagement with respective teams

I would like to submit my application for the rooms division manager opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for required technical input to all levels of management in the areas of safety, including framing of site procedures, guidelines, policies in line with corporate HSE principles.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Solid experience in Front Office including Front Desk, Night Audit, PBX, Reservations, Bell staff, and Guest Services
• Familiar with Front Office/Reservations training techniques
• Track record training, cross training and developing employees for promotions
• Verifiable record improving guest service and satisfaction
• Work closely with Housekeeping, Engineering, Catering and Sales to assure groups and special functions are handled smoothly
• Solid career progression up through the ranks
• A mentor who has inspired, trained, and developed people for promotion
• Provenexperience of leading a team to deliver a personalized service to our guests, that will set us ahead of the competition

In response to your job posting for rooms division manager, I am including this letter and my resume for your review.

In the previous role, I was responsible for analysis and insight into the department’s policies and procedures to ensure consistency of implementing the Department’s mission and goals;.

Please consider my qualifications and experience:

• Experience with INNfinity is an asset
• Establish and maintain effective relationships with internal and external stakeholdersLI
• Experience working on special projects while balancing daily responsibilities
• A collaborative approach with a strategic and analytical focus
• Highly effective communication, networking and business partnering skills
• Superior organizational, time management and follow through skills
• Strong financial acumen recommending budgeting strategies and managing expenses within approved budget constraints
• Knowledgeable of convention and tour booking procedures and policies

Please consider me for the rooms division manager opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for on-going coaching and guidance for Departmental Trainers & Rooms Division leaders to ensure consistency in standards.

My experience is an excellent fit for the list of requirements in this job:

• Previous experience utilizing Visual One, knowledge of various computer systems, analyzation of phone reports, excel knowledge
• Previous upscale hospitality experience
• Strong Pre opening experiences
• Well experienced in Kota Kinabalu area
• Strong proficiency in English, spoken and written
• Working rights in Australia
• Demonstrated skills in leading and generating enthusiastic teams
• A passion for creating unique guest experiences

I would like to submit my application for the rooms division manager opening. Please accept this letter and the attached resume.

Previously, I was responsible for management direction and oversight of division operations ensuring compliance with SCMD policies and procedures, terms and conditions, and pro forma documents.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Direct people,quality and cost management of the front office, housekeeping & leisure club teams
• Advantage to have previous experience in Rooms Division of Hotel and Resort
• Able to negotiate, organize, delegate, manage, and work under pressure
• Prior union experience is beneficial
• Works with the DLAM to prepare the budgets and operating plans of BU’s 14542 & 14544
• Acts as a coordinator and communications liaison with owners, guests, resort security, and emergency services depending on the situation
• Conduct the roles as Acting Country Club Manager while the Country Club Manager is away from the resort
• Keep abreast of all emergency procedures, hotel promotions, product knowledge, WHO arrivals, upcoming events and ensure that direct reports brief Talent Coaches accordingly so that all rooms talent are able to answer guest requests and questions