Room Service Order Taker Cover Letter

In response to your job posting for room service order taker, I am including this letter and my resume for your review.

In my previous role, I was responsible for guidance and consulting advice to customers in menu management, analysis and menu development.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Repeat back complete order to guest
• Close out checks in a timely manner
• Ensures that cleanliness and order of all storage and back of house areas is maintained in a productive and safe work environment
• Should be able to provide recommendations and suggestions to guests upon request
• Be knowledgeable of all services, facilities and products offered by the hotel
• Consider the satisfaction of all guests by ensuring prompt, courteous and efficient service at all times
• Display excellent conversation skills and selling techniques at all times
• Promptly handle guest queries, complaints and all issues in a professional manner

I would like to submit my application for the room service order taker opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for employees with current up-to-date information on menu offerings.

Please consider my experience and qualifications for this position:

• Maintain clean and safe work area and grooming standards
• Ensure all amenities are delivered to the correct guest and the right room while using the hotel PMS system
• Interact in a courteous and professional manner with all guests, staff, and community members

In response to your job posting for room service order taker, I am including this letter and my resume for your review.

In the previous role, I was responsible for information to customers in areas such as pricing, marketing promotions, corporate philanthropy, restaurant development, menu testing, employee relations, locally raised programs, responsibly raised food, etc.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned offering alternatives or suggestions to guests
• Assist in carrying out scheduled inventories of products and operating equipment
• Ensure that the place of work and surrounding area is kept clean and organized at all times
• Ensure proper appearance and grooming while on duty
• Perform any other assigned reasonable duties and responsibilities as assigned
• Assembles patient meal orders and is able to check for tray accuracy if familiar with therapeutic diets
• Accurately take Guest orders by means of Phone, ensure that Guest name, Room number, time of Guest order, and Delivery timings are clearly registered
• When a guest orders Room Service, handwrite the order with all specific instructions on the appropriate order form

I submit this application to express my sincere interest in the room service order taker position.

In my previous role, I was responsible for a job candidate orientation ensuring that job candidates are aware of and know how to access the full menu of CareerSource Citrus Levy Marion reemployment services.

Please consider my experience and qualifications for this position:

• Take ownership of any special Guest request or Guest menus and always inform and refer to the Manager on duty
• Ensure all amenities are delivered to the correct guest and the right room while using the hotel system
• Common allergies, and what to offer in order to substitute items to avoid allergic reaction and communicate all allergies to the Chef and Manager on duty
• Any special requests that can be accommodated
• If a guest calls for information or services other than In-Room Dining (bathrobe, shaving cream, ) quickly and politely assist the guest by calling the appropriate department
• If a guest calls to order amenities, cakes, or flowers, fill out the appropriate form and follow appropriate procedures by informing all departments involved
• Obtain all designated information to place an order through the hotel’s point of sales system
• Respond in a courteous, professional, and rapid manner in order to resolve all guest and staff difficulties