Membership Representative Cover Letter

In response to your job posting for membership representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for prompt, thorough, and courteous responses to all inbound & outbound customer communication – phone calls, emails, mail, etc.;.

Please consider my experience and qualifications for this position:

• Proficient computer skills including with Microsoft Office applications
• Experience with ticket operations system, development application or another relational database
• Knowledge of Microsoft Dynamic CRM
• Previous customer service experience, especially phone experience
• Proficient with communicating verbally and in writing with members and sales staff
• Customer Service experience over the phone is preferred
• AMISYS & Macess experience preferred
• Strong knowledge of health insurance products, medical terminology premium ratings and eligibility administration

Please consider me for the membership representative opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for general administrative support, including creation of Power Point presentations, ad hoc Excel reports, and support of special projects.

My experience is an excellent fit for the list of requirements in this job:

• Walking, talking, filing, typing/keying data, peripheral vision, depth perception, standing with little movement, reaching, lifting objects up to waist level, lifting overhead, carrying objects, pushing/pulling, ascending, descending stairs, climbing/balancing, bending/stooping, kneeling/crouching/crawling, alone in dept
• Able to work afternoon/evenings
• Handles billing and delinquency processes for assigned groups
• Maintains enrollment database and orders identification cards
• Good computer skills with dual monitor experience
• Prior experience developing and implementing programs and events directed towards community engagement, member recruitment and retention
• Experience in development and implementation of marketing campaigns, including strategic use of social media
• Demonstrated experience with front line customer service in facilities with diverse patronage

In response to your job posting for membership representative, I am including this letter and my resume for your review.

In the previous role, I was responsible for all potential members and guests with an enthusiastic and informative facility presentation based on individual needs, empowering and educating on the benefits of health and wellness as well as incorporating all of the features of the facility.

Please consider my qualifications and experience:

• Intermediate to advanced proficiency with Microsoft Office and health insurance operations systems
• Experience working with membership organizations and/or community outreach
• Smart, creative and independent thinker with great attention to detail
• Experience in CRM systems or other databases
• Knowledge of Microsoft Office Products (Outlook, Word, Excel)
• Previous experience working in a large, luxury environment
• Basic computer skills with Microsoft Office and Outlook
• Moderate-advanced typing skills

In response to your job posting for membership representative, I am including this letter and my resume for your review.

Previously, I was responsible for the customers with weekly, monthly and seasonal orderbook reports in Excel and arrange their shipment plans effectively, in order to meet the customer’s requests and ensure alignment with the Company’s targets and processes.

Please consider my experience and qualifications for this position:

• Able to work late afternoon/evenings
• Strong knowledge or health insurance products, medial terminology, premium ratings and eligibility administration
• Or High School diploma with equivalent experience
• Previous experience in sales and / or customer services
• Influencing or persuasion experience
• MS Windows experience
• Able to read and interpret directions, descriptions and sketch maps
• Experience in customer service and/or sales

I submit this application to express my sincere interest in the membership representative position.

Previously, I was responsible for support and coverage for the Members telephone line, the departmental email in-box, and the Patrons Lounge and Balcony Lounge.

Please consider my qualifications and experience:

• Knowledge of Medicare & Managed Care is preferred
• Personal laptop or desktop computer is preferred with reliable high speed internet connection (Computer can be provided if needed)
• Equipment pickups will occur week before training starts
• Highly motivated and communicate effectively
• Passionate about helping others improve the quality of their lives
• Able and willing to listen to feedback and apply it moving forward
• Our membership sales team is compensated based on a commission and bonus structure
• Approach statistically-selected homes (door to door) with or without an appointment