Membership Director Cover Letter

I am excited to be applying for the position of membership director. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for overall Ticket Operations and Membership Services assistance as needed on both game day and non-game day, including inbound Membership hotline assistance and order processing.

Please consider my experience and qualifications for this position:

• Knowledge of using analytics in driving organizational performance and leveraging predictive analytics
• Strong understanding of mechanics of data structures, research methodologies and consumer analytics
• Advanced understanding of how to enable and intelligence as an internal and external business partner
• Subscription to FT.com
• Private Dental cover
• Volunteering days and charity giving (GAYE)
• Responding to all questions on the online application form including the two targeted questions and essential requirements contained in the 'Key Application Responses' section of this advertisement
• Demonstrate local Houston relationships and contacts

I submit this application to express my sincere interest in the membership director position.

In the previous role, I was responsible for existing clients with the relevant information to keep abreast of their Membership account activities via email and phone.

Please consider my experience and qualifications for this position:

• Experience with New York City’s IDNYC program is preferred
• Experience in budget discipline to create projections, meet deadlines, and manage budget expenditures
• Well-established communication skills via e-mail, mail, telephone, and in personal meetings
• Track record of building and maintaining strong relationships with external and internal stakeholders
• Demonstrated track record of being forward looking, innovative, and having done process review/refining for the benefit of all involved
• Exceptional leadership skills, ideally running a large (20+ people) team
• Oversight of call center, billing operations and/or large process orientation (claims, customer service, enrollment-type) preferred
• Demonstrated analytical and organizational abilities

I submit this application to express my sincere interest in the membership director position.

In the previous role, I was responsible for analysis of existing programmatic and membership materials as well as membership retention rates and opportunities for improvement.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Successful history with the Moves Management model
• Closing and stewarding annual and major gifts
• Knowledge of online giving tools, databases and back office systems
• Is exceptionally diplomatic
• Is emotionally intelligent – able to build strong relationships that inspire openness and trust and balance inquiry and advocacy in all personal interactions
• Shows exceptional judgment about when to proceed independently and when to ask for guidance before acting
• Is an outstanding writer who understands–and ideally has worked at–the intersection of social enterprise and INGOs
• Embraces EYElliance’s servant leader approach to systems change

Please consider me for the membership director opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for overall strategic direction for the institute’s membership fundraising activities and reports results to the institute’s director of development.

My experience is an excellent fit for the list of requirements in this job:

• Flourishes working in a small office
• Able to roll with the needs and energy of a small, fast-moving start-up
• Prior experience that demonstrates leadership in developing strategic initiatives and driving change across very large, decentralized organizations
• Familiarity with governmental programs in the health care field and knowledge of health care delivery systems, which will affect the operations of the business
• Basic sales and marketing knowledge helpful
• Experience in patron screening and value assessment with research and wealth analysis programs or services such as Lexis-Nexis, Wealth Engine, Wealth X
• Experience in Moves Management or similar relationship-based fundraising program
• Proficiency with standard business applications, such as MS Office, and experience with Tessitura v12 or higher, or comparable performing arts databases is highly desirable

I am excited to be applying for the position of membership director. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for membership related subject matter expertise on organizational projects related to technology, core systems, and matters related to membership operations including processes, policies, and process improvements and implementation).

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Seeks, cultivates and supervises volunteers where applicable
• Ensures the highest quality of front line member service for the branch
• Recruits, trains, supervises and evaluates the front line and member service employees and volunteers
• The Membership Director works closely with Wellness Director and Wellness Coaches and collaborates with the Wellness Director in order to deliver consistent membership experiences
• Develops front line standard operating procedures for the branch as it relates to point of sale service for membership and programs including the handling of registration, sales and inquires
• Assists in training Courtesy Counter and Member Services Staff to follow the SOP's and ensures that the standards are maintained on a daily basis
• Serves as a team captain for a branch of the Annual Campaign
• Assists in the delivery of membership utilization programs as directed