Information Technician Cover Letter

In response to your job posting for information technician, I am including this letter and my resume for your review.

In the previous role, I was responsible for written report(s) using Microsoft Word and/or Microsoft PowerPoint.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of commercial or DoD cryptographic systems and how to implement them
• Installs and maintains various models of thick client and thin client workstations
• Works directly with customers requesting service
• Provides Tier 2 support and employs best practice troubleshooting skills in maintaining all equipment and specified above
• Knowledge of electronic health records system is highly recommended
• Attention to detail and error free work
• Knowledge of business English and arithmetic
• Or servers in the NT environment using TCP/IP

I would like to submit my application for the information technician opening. Please accept this letter and the attached resume.

Previously, I was responsible for technical assistance to track and/or input confidential or federally protected information into district online management systems such as Human Capital management (HCM), creates purchase requisitions, creates and maintains accurate electronic databases; manages inventories supplies, solicits quotes, and orders supplies; places service and maintenance calls, makes room reservations, and assists with office/meeting details submitting helpdesk calls and other online reservation systems; prepares and/or maintains a variety of documents including but not limited to operational and reference guides, checklists, reports, tracking documents, and correspondence using common Microsoft Office such as Word, Excel, Power Point and/or Google resources.

My experience is an excellent fit for the list of requirements in this job:

• Experience working with vendors on warranty support
• Experience updating ticket systems and asset tracking databases
• Works independently within the team environment
• Excellent verbal, written, and interpersonal communication skills to interact with a broad stakeholder base (various internal engineering disciplines/FAA Customers)
• Green belt certification or related Lean Six Sigma experience
• Experience with ITIL, ClearQuest, SQL and Sunflower preferred
• Experience in provisioning and MRP systems
• Experience with DMSMS and obsolescence management

I would like to submit my application for the information technician opening. Please accept this letter and the attached resume.

Previously, I was responsible for data or interfaces for e-Builder such as Navision, Primavera, and Microsoft Outlook, etc.

Please consider my experience and qualifications for this position:

• Requires valid state driver’s license and satisfactory driving record check
• Strong work experience in the development and management of facility Process Safety Information (PSI)(basis of design, design calculations, drawings, equipment/vender information)
• Work experience in using Autocad, eB Suite and SharePoint
• Work experience supporting the delivery of FEED, issued for construction (IFC) and as-built drawings and identified PSI
• Experience delivering projects and business plans
• Basic understanding of Linux Operating Systems (OS) environments
• Provide end user support and customer service for clients within and across zones on company supported computer applications and platforms
• Provide technical support for Server, Workstations and Service Desk

In response to your job posting for information technician, I am including this letter and my resume for your review.

Previously, I was responsible for leadership on threat protection in technical and seller communities within Microsoft and among key partners to help educate them on security offerings, positioning, and joint selling strategies.

My experience is an excellent fit for the list of requirements in this job:

• Assist users with application and operating system problems and resolve their computing requirements in a timely manner
• Accurately log all client requests in the Service Desk ticketing system
• In line with SLA's, diagnose and resolve client issues related to hardware, telephone, printers, software etc including upgrades
• Leading by example, champion a customer service culture within the team
• Driven to continually identify opportunities to improve service delivery
• Understanding of providing support in a multi-cultural environment
• Presenting ideas for improvement or innovation to management supported by relevant research
• Experience troubleshooting and repairing computers and handling ESD sensitive equipment

Please consider me for the information technician opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for neuropsychology testing and research clinic support for studies including obtaining informed consent/HIPAA permissions; performing cognitive testing interviews and scoring; performing general medical history, dietary, and medication interviews.

Please consider my experience and qualifications for this position:

• Provide end user support and customer service for clients within and across zones on company supported computer applications and platforms via voice, email and chat
• Help Desk point of contact for Chile users (Spanish)
• Industry Certification (ie MSCE, ITIL) would be desirable
• Help Desk point of contact for Quebec, Canada users (French)
• Good communication skills, both oral and written in English and French
• Microsoft Active Directory and Domain Administration
• Basic knowledge and experience in Windows systems administration, systems monitoring, troubleshooting, installing and configuring Windows, and patching and securing the Windows Operating System
• Basic knowledge of server virtualization concepts, imaging, and configuration management