HR Service Delivery Cover Letter

I would like to submit my application for the HR service delivery opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for advice across the disciplines of HR, Employee relations (standard operating procedures & HR policies etc.) and compensation and benefits.

My experience is an excellent fit for the list of requirements in this job:

• Expertise in creating Service Level frameworks across a large operational team using Knowledge and Case management tools to deliver results to customers
• Construct challenging development plans with stretch tasks and goals
• Able to build structure in ambiguous situations
• HR generalist with strong interest in HRIS will be considered
• In-depth Workday System knowledge
• In-depth understanding of HR operations and processes
• Has been part of HRIS support
• Has been a core team member in HRIS projects

In response to your job posting for HR service delivery, I am including this letter and my resume for your review.

In the previous role, I was responsible for consult to HR, business manager and supervisors, and employees regarding the interpretation and delivery of complex timekeeping, payroll, benefits and tax programs and processes.

My experience is an excellent fit for the list of requirements in this job:

• Excellent PC skills, especially Excel, PowerPoint, Word
• Strong analytical skills needed to prepare, question and review various regional metrics
• Participate with the OpCo HR teams to ensure up to date knowledge of the business requirements and future direction to ensure HRSS are providing the best support
• Lead the ASEAN HRSS team in areas of payroll and PeopleSoft transactional processes as specific process examples
• Work closely with HRSS resources to ensure the services meet/exceed the SLAs and Operating Companies’ requirements, intervene and provide insights into how to close gaps and improve service
• Drive the diagnosis of HRSS breakdowns (process, people or technology) and recommend and implement improvements that align to the overall service delivery model and ensure satisfaction from business
• Analyze Service Now data and partner with the HRSS team to identity trends to assist in improving the overall customer experience and increase effectiveness of the HRSS services
• Fluency in written and spoken English Mandarin to deal with the client local HR team based in China

I would like to submit my application for the HR service delivery opening. Please accept this letter and the attached resume.

Previously, I was responsible for audit ready, repeatable, and scalable processes and practices across all functions under HR Shared Services Operations.

My experience is an excellent fit for the list of requirements in this job:

• Able to work in some evenings when placed in projects
• Meticulous, detailed oriented and proactive
• Good team player and enjoy working in a highly dynamic environment
• Flexible health benefits, stock purchase options, competitive incentive pay and recognition program
• Strong domain knowledge of operations, preferably finance or payroll
• Strong communications skills across all levels of the organizations
• Track identified performance issues, collaborate and coordinate resolution with Peers, COE leadership
• Demonstrated analytical skills, specifically intermediate or higher skills with MS Office (MS Excel, MS Project, MS SharePoint and Visio

Please consider me for the HR service delivery opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for training for HR staff to ensure Workday and other HR system user fluency for processes including compensation cycles and benefits open enrollment.

My experience is an excellent fit for the list of requirements in this job:

• Relationship management, customer experience and business analysis
• Knowledge of accounting principles and employee benefits is preferred
• Strong understanding of employment law, regulations and reporting requirements
• Solid understanding of Employee Life Cycle administration, process mapping and optimization
• Process and Change Management skills
• Knowledge and experience in Change Management for HR process
• Lead the HR Service Center Team focusing on operational excellence in support of HR Service Delivery strategic initiatives
• Oversee HR Service Delivery projects of large scale, complex nature requiring change management protocols

I submit this application to express my sincere interest in the HR service delivery position.

Previously, I was responsible for accurate documentation and clear communication in responding to Operations associates concerning a wide variety of HR practices and processes, such as benefits, hiring processes, and employment verification, on a timely and accurate basis.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Able to work at appropriate level of over time to meet challenged timeline requirement
• Fluency in written and spoken English Mandarin to deal with the client HR team based in China
• HR practioner with in depth experience across core HR operational functions
• Experience of HR process design, implementation, and process improvement knowledge all within a changing environment
• Experience of working closely with Shared Service Centers
• Experience of working with international teams to deliver against a changing agenda
• Retrieve files
• Unstable / unclip / sort records