Service Delivery Engineer Cover Letter

In response to your job posting for service delivery engineer, I am including this letter and my resume for your review.

In my previous role, I was responsible for security focused operational support and administration of the Reyes Holdings global enterprise VMWare, VSphere, and Windows server environments.

Please consider my qualifications and experience:

• Professional work experience in creating technical and/or business process documentation
• Experience with application technologies (J2EE, .NET, Citrix, Micro-services)
• High technical comfort with Windows and Linux administration
• Advanced knowledge of Satellite based IP platforms and associated systems
• Advanced technical knowledge of IP networks and server systems (Linux)
• Proven track record in IP platform management and trouble shooting
• High level of operational awareness
• Expertise in C/C++, Java, Python, or similar

Please consider me for the service delivery engineer opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for operational support and management of various VCS systems and services (Windows Server 2008/20012/20016/2019, VMware vSphere).

Please consider my qualifications and experience:

• Advanced knowledge of Vmware Vsphere infrastructure
• Working in a service environment dealing with customers
• Independent and able to work with little or no supervision
• Able to work on 24x7 shift rotation when needed
• Supporting customers’ business processes through code optimization and development in ABAP, JavaScript, C++, JAVA, iOS, HTML5 and Python
• Data – CCNA/CCNP qualification or equivalent experience
• Experience working in the in Large Enterprise IS/IT environment, In depth technical knowledge of workstation hardware and software, printers, network devices, and peripheral equipment like scanners, RF gun, USB headset/speakers
• Technical certifications such as Apple Certified Support Professional (ACSP) with additional Certifications in Productivity Applications and Pro Applications (eg

I submit this application to express my sincere interest in the service delivery engineer position.

Previously, I was responsible for infrastructure delivery functions for virtualized server environments with specific focus on Windows Server and Core Services.

Please consider my qualifications and experience:

• A deep understanding of OTT video delivery technologies
• Demonstrated expertise in a range of automation tools and approaches in Windows and Linux environments
• Experience with Slunk or other log aggregation tool(s)
• Supporting customers in taking their business mobile with skills in UI5, JavaScript, CSS, iOS and Android
• Turning the challenges of Big Data into opportunities in real-time using such skills as Data Modelling, Installation/Configuration, SQL/Python scripting
• Supporting customers’ business processes through code optimization and development in ABAP, C++, JAVA, iOS, HTML5 and Python
• Experience in developing or managing trading/financial services technology including trading systems applications, trade feeds, trade flow life cycle
• Protocols such as RDP, (S)FTP, SSH, TCP/IP, HTTP(S)

I would like to submit my application for the service delivery engineer opening. Please accept this letter and the attached resume.

Previously, I was responsible for technical excellence in Golden Nugget core platforms (VMWare, Windows Server, Cisco, WAN / LAN, Storage, Firewalls and Wi-Fi).

Please consider my qualifications and experience:

• Relevant experience in the computer networks or telecommunications industry, especially in the role of service delivery or operations on PCRF, OCS or VAS system
• Experience in computer networking, shell scripting and database commands
• Knowledge of 3G and 4G telecommunications technologies, protocols and standards
• Good interpersonal skills, leadership qualities, critical thinking, problem solving skills and strong teamwork
• Work within matrix-teams of staff across University IT to deliver enhanced technology solutions to the University
• Knowledge of ITIL Service Management and process execution
• Advanced Knowledge of server and storage technologies
• Advanced Knowledge of Microsoft Exchange

I submit this application to express my sincere interest in the service delivery engineer position.

In the previous role, I was responsible for and administer virtual machines (VM) using appropriate hypervisor, including but not limited to: VMware, vSphere, and Windows Server 2008/2012 Hyper-V.

Please consider my qualifications and experience:

• Certified JAMF Casper Administrator is preferred
• Influence and Leadership of small technical teams consisting of peers
• Expert level knowledge in supporting integrated Mac and Windows platforms in an enterprise environment with JAMF Casper and SCCM with strong knowledge of self-service software deployment process leveraging JAMF
• Expert level in Apple Operating System (Mac OS & iOS)
• Database from 9i to 12c
• RAC Database 9i/12c
• DBA daily operational tasks
• Data Guard , RMAN , GoldenGate , Cloud Control