Helpdesk Technician Cover Letter

Helpdesk Technician Cover Letter

4.5
191 votes for Helpdesk Technician

15 Helpdesk Technician cover letter templates

What to include in a Cover Letter
1
Company Address
2
Salutation
3
Compelling Details
4
Respectful Closing

How to Write the Helpdesk Technician Cover Letter

3282 Erik Mount
Lake Shirlene, MO 44094
Dear Rowan Baumbach,

I am excited to be applying for the position of helpdesk technician. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for technical support and solves the basic and routine user hardware and software problems or questions including desktop computer hardware and software and enterprise system software.

My experience is an excellent fit for the list of requirements in this job:

  • Understanding of IP and Gateway structures
  • Extensive PC knowledge, including hardware configuration, understanding of Active Directory tree structures, memory manager function/configuration, software installation, file edit/modification, system backup, and login script
  • Support Office and client application, inside organization systems and application
  • Full & Deep understanding and experience in computers and laptops Hardware
  • Windows 7 certification within 6 months of the date of hire
  • IT support experience - at least 6 months
  • Basic experience supporting Mac and Windows computers (personally or professionally)
  • Applies advanced diagnostic techniques to identify problems

I really appreciate you taking the time to review my application for the position of helpdesk technician.

Sincerely,

Dakota Morar

Responsibilities for Helpdesk Technician Cover Letter

Helpdesk technician responsible for user support for email, LAN/WAN, PC hardware and o/s, remote access, desktop applications, business applications, video conferencing, hand held devices setup.

Basic understanding of networking concepts and LAN/WAN technology
Strong working knowledge of desktop configuration and imaging processes, desktop and peripherals troubleshooting
Extensive knowledge of Microsoft Office Software and Network
Proficient technical knowledge in various systems, hardware, software and database applications
A+, Network+, MCT or MSCE strongly preferred
Secret Security Clearance or IT-2 Clearance
Windows 7, 70-680 or 7-685 Certification
Knowledge of core/application software

Helpdesk Technician Examples

Example #1

Example of Helpdesk Technician Cover Letter

65747 Boyle Lock
Staciborough, SD 26132-3042
Dear Alexis Labadie,

Please consider me for the helpdesk technician opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for end-user support and troubleshoots hardware problems pertaining to workstations, laptops, networking hardware, and other computer peripherals on the LAN and WAN.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

  • Provides on-boarding processing to include Active Directory account creation
  • Demonstrates professional writing skills
  • Working knowledge and experience with Microsoft Windows 7 /10 and Office365 applications
  • Basic understanding of networking technologies and protocols such as IP addressing, DNS, DHCP
  • Basic knowledge of web code languages (javascript, jquery, css, html)
  • Basic hardware and software background
  • Knowledge of LANDesk
  • Knowledge of Networking troubleshooting

Thank you for considering me to become a member of your team.

Sincerely,

Parker Kub

Example #2

Example of Helpdesk Technician Cover Letter

57226 Botsford Walks
Lake Zina, WY 97352
Dear Dakota Donnelly,

In response to your job posting for helpdesk technician, I am including this letter and my resume for your review.

Previously, I was responsible for phone/email/helpdesk-ticketing technical support to end users on hardware, software and network related problems such as setup, troubleshooting and repair of user and infrastructure systems.

Please consider my experience and qualifications for this position:

  • Other certifications as necessary to provide helpdesk telephone support and Windows desktop in a Citrix environment
  • Certified user for Microsoft, Linux or Apple operating systems (Encouraged)
  • Experience with password management interfaces
  • Experience with using ticketing systems and knowledge library (preferred)
  • Previous Mobile Device support experience (iOS and Android)
  • Will be capable of diagnosing end user problems in real­time, including problem recognition, research, isolation and resolution steps
  • Basic PC, laptop, networking and server support
  • Ready Mix plant operations

Thank you in advance for reviewing my candidacy for this position.

Sincerely,

Oakley Wintheiser

Example #3

Example of Helpdesk Technician Cover Letter

884 Jacobi Bridge
Baileyton, MD 30717-7837
Dear Corey Halvorson,

Please consider me for the helpdesk technician opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for installation and support of PC and Mac hardware and software (including peripheral devices such as printers).

My experience is an excellent fit for the list of requirements in this job:

  • Strong and proven communication skills across the organization at all levels and with external customers/users - oral, written, and listening
  • Take and follow instructions for successful execution of job functions
  • Maintain professionalism under stressful situations
  • Prioritize workload and determine priorities
  • Identify critical issues and recommend solutions to address concerns, escalate
  • Work closely in a team enviornment and work independently with general supervision
  • Task oriented/ results driven
  • Demonstrates good decision making

I really appreciate you taking the time to review my application for the position of helpdesk technician.

Sincerely,

Story Veum

Example #4

Example of Helpdesk Technician Cover Letter

66193 Fritsch Viaduct
West Veronika, WA 59050-7977
Dear River Heathcote,

I submit this application to express my sincere interest in the helpdesk technician position.

In my previous role, I was responsible for technical support for desktop hardware and software, phone system, security system, and business machines.

Please consider my experience and qualifications for this position:

  • A+ and Network + certification or equivalent proven experience as an IT Help Desk technician
  • Good understanding of hardware/software systems, mobile devices and other tech products
  • Knowledge of LXE scanners and MAC computer experience
  • PC, Apple and mobile device hardware/image and set-up configuration knowledge & experience
  • Broad technology skills and knowledge from a support perspective
  • Knowledge of Microsoft Office products and basic networking concepts
  • Provides Tier 1 and Tier 2 support of medium to high complexity
  • Experienced in installing and supporting Microsoft Windows XP, Microsoft Office (Word, Excel, Access, and PowerPoint), ), Windows Active Directory Users and Computers, Windows and TCP/IP printing

I really appreciate you taking the time to review my application for the position of helpdesk technician.

Sincerely,

River McDermott

Example #5

Example of Helpdesk Technician Cover Letter

87596 Rogahn Circle
New Garrettside, AZ 99881-4172
Dear Dakota Parisian,

Please consider me for the helpdesk technician opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for remote helpdesk support, via phone, in person and through our ticketing system, for issues related to desktop software, hardware and peripherals.

Please consider my qualifications and experience:

  • Demonstrated expertise in software and hardware troubleshooting with excellent customer service support
  • Experience with Mac Books – nice to have
  • Knowledge of Microsoft Office products and Windows
  • Prefer technology schooling or experience
  • Operating System understanding (windows, macOS)
  • Strong Written and Vocal communication skills, able to work with users of all levels
  • Knowledge of Apple OS X operating system and support technologies
  • Familiar with Active Directory and Exchange

Thank you in advance for taking the time to read my cover letter and to review my resume.

Sincerely,

Armani Hyatt

Resume Builder

Create a Resume in Minutes with Professional Resume Templates