Front Desk Cover Letter

I submit this application to express my sincere interest in the front desk position.

In the previous role, I was responsible for a wide variety of administrative and staff support services to an organizational unit.

Please consider my qualifications and experience:

• Balancing all cash, check, credit card and ledger accounts through verification, shift reports and performing audit functions if assigned
• Handling cash and credit payments in compliance with the hotel’s cash handling policy and PCI compliance
• Responding to all guest requests efficiently
• Ensuring guest satisfaction, approaching all encounters with guests and employees in a friendly, efficient and service-oriented manner
• Providing information to guests about hotel policies, services and amenities
• Managing a multi-line phone system while providing exceptional customer service over the phone
• Performing welcome calls after each check-in
• Running the overnight audit, confirming accuracy and addressing any discrepancies

In response to your job posting for front desk, I am including this letter and my resume for your review.

In my previous role, I was responsible for assistance to injured guests until the arrival of emergency medical services.

Please consider my experience and qualifications for this position:

• Handling High Call Volume
• Handle Stress Well
• Understand community guidelines and refer to governing document resources
• Conduct regular facility inspections for cleanliness and safety
• Input and distribute work orders
• Collect work order/project proposals as assigned by Management
• Inspect community on a consistent basis for violations to community rules
• Identify, input, distribute, and follow up on violations

In response to your job posting for front desk, I am including this letter and my resume for your review.

In the previous role, I was responsible for in-services to administrative and clinical staff on relevant topics.

My experience is an excellent fit for the list of requirements in this job:

• Communicating all overnight situations to management
• Handling and distributing guest packages and mail
• Maintaining cleanliness of public areas and sanitizing frequently
• Preparing and servicing the hotel breakfast buffet
• Completing daily checklists and logs
• Processing H Market transactions and re-stocking inventory as needed
• Effectively communicating all pertinent information to other associates and departments
• Assisting in all areas of the operation including, PBX/Switchboard, reservations, luggage storage and other areas as necessary

Please consider me for the front desk opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for input on administrative policies and procedures for CSUHN Counseling Services as necessary.

My experience is an excellent fit for the list of requirements in this job:

• Appropriately address guest concerns in a quick and efficient manner
• Complying with all standards and regulations to encourage safe and efficient hotel operations
• Troubleshooting any system issues
• Maintaining regular attendance in compliance with company policy
• Maintaining and organizing work area regularly
• Issuing safety deposit boxes in compliance with hotel policies
• Assisting with meeting room setup and tear down
• Customer service or hotel Front Desk experience (Hyatt preferred)

I submit this application to express my sincere interest in the front desk position.

Previously, I was responsible for guests with information about the facility, services, and amenities.

Please consider my qualifications and experience:

• Conduct resident verification and complete new owner orientations
• Consistent use and maintenance of FSR Connect system (resident database, community calendars, community website, work order and violation tools, task logs)
• Issue and monitor access fobs, cards, and gate transponders and maintenance of access databases
• Coordination of resident facility rentals including application processing, event setup, monitoring, inspections, and deposit handling
• Accept and process revenue (from facility rentals, access device purchases, parking permits)
• Input and coordinate vehicle safelists
• Assist owners with general assessment billing questions, payment options, and ACH setup
• Accept and process resident package deliveries