Device Administrator Cover Letter

I submit this application to express my sincere interest in the device administrator position.

In the previous role, I was responsible for support to IT systems included in the day-to-day operations, monitoring, and problem resolution of client/server/storage/network devices, mobile devices, etc.

Please consider my experience and qualifications for this position:

• Receive, track, and distribute materials, supplies, and equipment
• Typical office equipment/tools including but not limited to phones, copier/faxes
• MS Windows 7/8/10 OS or later
• MS SCCM experience to include experience with Operating System Deployments
• Proficient in configuration and management of mobile devices, such as tablets and phones (Android / iOS)
• Experience with MS Systems Center Service Manager (SCCM) to include experience with Operations Systems Deployments
• Attention to detail and excellent troubleshooting and problem-resolution skills
• Knowledge of computer hardware and software including recent Microsoft and Mac operating systems, and Microsoft and Mac common desktop applications

I would like to submit my application for the device administrator opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices.

Please consider my experience and qualifications for this position:

• Best in class customer service
• Hands on monitoring of vendor and in-house systems
• MACD Analyst and SLA requirements are identified and then delivered on by vendor partners
• Produce documents detailing technical operating procedures, configuration and, business continuity planning
• Clearly articulate vendor issues for resolution by second and third level support teams
• Ensure that processes and procedures related to voice recording regulations are established and updated on a regular basis
• Working systems knowledge of JD Edwards, Get-Paid, DocView and GSP
• Knowledge of Microsoft desktop operating systems

In response to your job posting for device administrator, I am including this letter and my resume for your review.

In the previous role, I was responsible for support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/network devices, mobile devices, etc.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of mobile device hardware and software including iOS and Android platforms
• Working knowledge of Cisco Meraki, VMWare Airwatch, or Jamf
• Microsoft office, Excel, Word, and Power Point preferred
• Experience with medical devices is preferred
• Working knowledge of mobile device platforms (iOS, Android, Windows, Blackberry) and Microsoft Windows 10 Operating System (OS) 10 OS and troubleshooting experience related to break/fix events that could occur
• Experience with Android and/or Mobile Device Management
• At least some familiarity with SOTI is preferred
• Experience Win 7/10

I submit this application to express my sincere interest in the device administrator position.

Previously, I was responsible for hardware and user support for devices including, PCs, MACs, laptops, mobile devices, printers, multifunction devices, telecommunications equipment and audio visual equipment.

Please consider my experience and qualifications for this position:

• Intermediate Microsoft O365 Applications
• Client Facing Skills (Friendly, approachable, calm under fire, patience)
• In-depth knowledge of mobile device troubleshooting methods -- both client and server side
• Understanding of enterprise-level mobile device management security application, Mobile-Iron and InTunes preferred
• Outstanding customer service skills strong verbal and written communication skills
• Mobility device - wireless experience (Preferred)
• Experience in billing and contract compliance (Preferred)
• Move, Add , Change and Delete (MACD) analyst

I submit this application to express my sincere interest in the device administrator position.

In my previous role, I was responsible for support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile and devices.

My experience is an excellent fit for the list of requirements in this job:

• Knowledge of typical desktop applications, (i.e., MS Office, virus scan, Ghost)
• Knowledge of desktop architecture build methodologies
• Good understanding of other IT disciplines, (i.e., Telecom, Datacom, Messaging, Server operations)
• Thorough understanding of desktop and mobile device management technology and best practices for managing a large enterprise environment
• Strong knowledge of business process flow and/or entity relationship modeling
• Solid project and program organizational skills
• Comfortable presenting new ideas and technology concepts to leadership and peers
• Strong experience with SQL including building triggers, complex SQL queries, jobs and views