Customer Service & Sales Representative Cover Letter

I am excited to be applying for the position of customer service & sales representative. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for the product manager with information and ideas about new products and services, based on market knowledge and customer demand, to enhance the Equinix product portfolio.

Please consider my experience and qualifications for this position:

• Experience in a customer focused role
• Knowledge of all functions and related tasks in each area of customer service
• Extensive knowledge of CATV operations and current services
• Knowledge of HSD service, the internet, and computers
• Pristine attention to detail
• Ambitious networker
• Maintaining positive business relationships to ensure future sales
• Exceptional customer experience,sales exp

I would like to submit my application for the customer service & sales representative opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for support to product and solution team to allow them to accurately assess the market, our sales capabilities and in the development of new and future products.

My experience is an excellent fit for the list of requirements in this job:

• Forklift experience/certification preferred
• Reliable and works well in fast paced environment
• Japanese, Chinese Mandarin or Spanish speakers are encouraged
• Previous Sales Support, Global Sales, and/or Reservations experience
• Native Sabre skills including booking, pricing and ticketing
• Personal computer experience and proficiency in Microsoft Word, Outlook and Excel
• Able to work flexible hours, including weekends and holidays, as needed
• Able to operation of office equipment such as computers, telephones, facsimile machines, 10-key calculators

In response to your job posting for customer service & sales representative, I am including this letter and my resume for your review.

Previously, I was responsible for market feedback to the company leadership regarding competitive offerings, prospect needs and generate product development ideas.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Review and understand sales development objectives
• Review previous delivery performances for scheduled customer
• Previous B2B and B2C customer service experience (appliance or industrial setting strongly preferred)
• Able to effectively handle various requests and inquires from customers in person, by e-mail, and over the telephone
• Good computer skills, including database, spreadsheet, Internet, and word processing
• Excellent listening and problem solving
• Strong organizational and time management skills- Quality conscious
• Strong personal and strategic selling skills

I submit this application to express my sincere interest in the customer service & sales representative position.

Previously, I was responsible for customer support; maintain and develop the client relationship in order to advise him properly on the products and services of the Client Services portfolio.

Please consider my qualifications and experience:

• Good grasp of general business concepts
• Excellent communication skills with a confident, positive attitude
• Six months consultative sales experience
• Previous experience in sales, call center, customer service, or other related fields
• Background in building material sales or construction
• Proficient in MS Office programs such as Word, Excel and Outlook and comfortable with IT systems
• Strong computer navigation and typing skills
• Good attention to detail-oriented, a critical-thinker, experienced at investigating and resolving complex issues

Please consider me for the customer service & sales representative opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for customer service to walk-up customers and conducts sales activities at the ProServices desk by building relationships with Pro customers (primarily); contacting customers to promote products, asking lifestyle questions, and assessing needs; matches product recommendations to customer needs; pulling call-ahead and delivery orders; and explaining the value and convenience of product Lowe's sells (e.g., capabilities of different products).

Please consider my qualifications and experience:

• Answers incoming calls and taking for company products from distributors and customers regarding new order, billing, and product information
• Process orders, forms, purchase orders, applications, and billing
• Update and file customer information in the customer service database during and after each call
• Resolves product or service problems by clarify customer's complaint to management
• Provide Quotes, print cost sheets, verify pricing and delivery dates
• Create packing slip, shipper, certificate of conformance, and route to shipping department
• Strong aptitude in MS Office Suite
• Basic mechanical aptitude or inclination