Customer Quality Cover Letter

I am excited to be applying for the position of customer quality. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for feedback relating to the quality and efficiency of processes and systems in own area of work.

Please consider my qualifications and experience:

• Understanding of quality terminology, methods and tools, Failure Mode Effect Analysis (FMEA), SPC, 8D, Six Sigma, Poka-Yoke, sampling plans and statistics
• Familiar with industry standard specifications (GR-468, IEEE, IPC, JEDEC )
• Based on the returned hardware or analysis report , organize relevant departments to formulate corrective and preventive actions, create 8D report(8D,5WHY, Ishikawa) and submit to customers
• Based on the project requirement, organize the teleconference with other Dept
• According to customer requirement on product application development, organize and prepare the relevant quality files and the verification of samples
• Accompany customer audit, organize the analysis and correction to audit findings and follow the effectiveness of the corrective and preventive actions
• Assists to implement quality system audit, lead the process and product audit, follow the corrective and preventive action, continuous improve the quality
• Create and maintain the process quality documents(CP,II), coordinate to solve the quality issue occurred from the assembly and paint line(8D,5WHY, Ishikawa)

Please consider me for the customer quality opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for project leadership, expertise and counsel that result in the development and implementation of the quality systems processes, capabilities, and tools for the organization.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Highly problem solving mindset and analytical spirit
• Very good in communication, flexibility to adapt language as per the audience
• Experience in process engineering in a manufacturing reality will be considered an advantage
• Buona conoscenza dei sistemi informatici, in particolare del pacchetto Office-Excel
• Mechanical aptitude and technical abilities to be able to understand function of test stands, equipment and product
• Computer proficiency – Microsoft Office Products
• Read and interpret blue prints, incl
• Able to work and communicate effectively with customers and all departments both verbally and in writing to accomplish Quality goals

I am excited to be applying for the position of customer quality. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for project and technical leadership in the area of statistics, validation, FMEA, DOE, project management and other advanced quality tools.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Have training on dealing with the customer complaints ,and training on QMS knowledge
• Serve the customer and meet their needs in a responsive manner
• Understand the customer’s products processes and needs
• Focuse on existing and new opportunities of product & process quality control
• Support north operation area – Giheung and Pyeongtaek
• Analytical mind and rigorous approach
• Possibility to work in synergy with the material claim department to be able to help during peaks
• Should have strong experience in handling customers

I submit this application to express my sincere interest in the customer quality position.

Previously, I was responsible for training to Engineers and change requestors to make them aware about the risks associated with the change through FMEA (Failure Mode Effects Analysis) and ensure proper data is collected and analyzed for risk mitigation.

Please consider my experience and qualifications for this position:

• TQM (Total Quality Management) preferred
• Excellent organization, written and verbal skills
• Good customer interface and problem solving skills
• Expert knowledge and the utilization of Six Sigma principals, tools and methodology
• Advocates Six Sigma principals throughout the organization
• Writes and presentscritical technical reports to peers, upper management and customers
• Drives action to address conclusions
• Demonstrates thoroughunderstandingof interpretation ofengineering specifications, mechanical drawings, and/or electrical schematics, and Geometric Dimensioning and Tolerencing (GD&T)

I submit this application to express my sincere interest in the customer quality position.

Previously, I was responsible for feedback for decision-making on the effectiveness of training practices/products for own specific unit, geographical area or training discipline.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Basic SAP navigation ­ SAP – CQTS (able to learn)
• Understand how to handle conflict management
• University Technical studies
• Knowledge of ISTS 16949 requirement and Statistical Quality Control
• Provide leadership to the program teams and, if requested, other elements of the Quality Engineering organization
• Open-minded – Willing to embrace change
• Good presentation skills and phone etiquette
• Goal oriented and able to lead change