Computer Support Specialist Cover Letter

I would like to submit my application for the computer support specialist opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for exemplary service in delivering effective technical support in Desktop/Laptop hardware and software issues for Windows OS, Apple OSX, Mobile products, upgrades including diagnosis and troubleshooting.

Please consider my qualifications and experience:

• Technical and problem-solving skills to convey concepts and technical information to a non-technical audience
• Strong technical knowledge of Windows and Mac operating systems and applications
• Industry-recognized entry level certification in IT/IS field
• Coordinate either directly with NEC assigned desktop support, or appropriate NEC divisions to ensure IT coordination and optimization
• Report monthly on workstation status
• Develop, maintain, update both NIPR / and SIPR Tenant Security Plans, in order to maintain accreditation and net worthiness in accordance with Fort Belvoir Network Enterprise Command (NEC)
• Maintain a Certificate of Net worthiness (CONs) list with expiration dates
• Develop design solutions, and provide written recommendations on their implementation to the designated government representative

I am excited to be applying for the position of computer support specialist. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for technical assistance to end users for University-provided desktop computers, mobile devices, software, peripherals and network issues across a range of Windows and Mac platforms.

Please consider my experience and qualifications for this position:

• Skilled in the principles that promote effective relational database design
• Experience with Control-M or similar production scheduling software
• Knowledge of IBM Z\Os mainframe systems
• Familiar with JCL (Job Control Language)
• Knowledge of Control-M or similar production scheduling software
• Knowledge of JCL (Job Control Language)
• Digital dexterity, hearing, lifting (min
• Adept at problem solving and using judgment in situations requiring tact and quick solutions

In response to your job posting for computer support specialist, I am including this letter and my resume for your review.

In the previous role, I was responsible for technical support and troubleshooting of desktop, laptop and tablet systems hardware and software, network, printers, phones and mobile devices.

Please consider my qualifications and experience:

• Knowledge of data encryption both at rest and in transit
• Knowledge of DFARS 7012 and NIST 800-171 controls for securing information systems
• Experience scripting MacOS, Windows, and Linux
• Experience with WSUS and patch management
• Experience with VMware and virtual machine/server concepts
• Experience with MySQL and/or MSsql relational databases
• Experience with IBM BigFix central workstation management
• Experience in an Active Directory domain environment (Group Policy, managing security groups)

Please consider me for the computer support specialist opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for over the phone Service Desk support to region specific language speaking technical and non-technical employees, supporting a variety of desktop, laptop, and mobile based hardware and software.

Please consider my experience and qualifications for this position:

• Knowledge of computer hardware and software, including applications, programming and troubleshooting
• Knowledge of principles and processes for providing customer services and support
• Knowledge of PC troubleshooting & repair, fine-tuning or testing devices and equipment that primarily Windows operating system including Windows 7, 8.1 and 10 the basis of
• Knowledge of PC setup, operating system install and configuration, and imaging technology
• Knowledge of computer hardware, operating systems, MS Office Suite applications and information technology systems in general
• Knowledge of the principles that promote effective quality control
• Knowledge of applications development and deployment in a web-based environment
• Knowledge of front end tools used to develop applications in an Oracle database

I submit this application to express my sincere interest in the computer support specialist position.

In the previous role, I was responsible for first line technical support for internal customers' issues related to workstation, laptop, peripherals and software; and.

My experience is an excellent fit for the list of requirements in this job:

• Exceptional attention to details and high level of organization
• Willingness to accept change, learn and work with new technology in a team environment
• Dell PC and Laptop knowledge
• HP Printers experience
• Experience in educational computing
• Demonstrates expertise in instructional technologies, such as LMS, CMS, Elluminate, SCORM, LAMS, Web 2.0
• Familiar with sound database design and can design, develop and maintain simple web applications
• Microsoft Professional Certification