Club Supervisor Cover Letter

In response to your job posting for club supervisor, I am including this letter and my resume for your review.

In the previous role, I was responsible for consistently high standards of custom build golf clubs in accordance with PUMA’s Brand Values and service standards.

My experience is an excellent fit for the list of requirements in this job:

• Operate the POS System and complete accompanying paperwork and cash handling procedures
• Knowledge of best practices within a call center environment and productivity measures preferred
• Demonstrated experience in coaching and developing individuals, especially customer service and selling skills, preferred
• Strong organizational, leadership, communication, and problem solving skills with professional demeanor
• Computer literate with a working knowledge of computer software, including Microsoft Word, Excel, and Outlook
• Proficiency in word-processing and Microsoft Office software
• Previous customer service in hotels, city or resort wellness center’s preferred
• Previous work experience in a 5 star Hotel would be advantageous

I am excited to be applying for the position of club supervisor. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for ongoing evaluation of work flow and design new methods to achieve clinic standards, including enhanced revenue, labor performance, reduction in expenses, and increased profitability.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Ensure Rooms/brand initiatives are implemented and communicate follow-up actions to team as necessary
• Participate in/conduct daily line ups and monthly departmental meetings
• Attend DH meetings and Rooms Line ups in the absence of Club Manager
• Evaluate the staffing requirement and prepare work schedules weekly for the assigned staff, adhering budget goals
• Ensure that Club Lounge is never left unattended
• Develop and use systems and processes to organize and keep track of information
• Make key decisions to keep the operation running smoothly sometimes with incomplete information and under tight deadlines and pressure
• Participate in walk-through of the RC Club Floors including Club Lounge, pantry and stores to ensure guest rooms, public space and heart of the house areas are well maintained and preventative processes are in place

Please consider me for the club supervisor opportunity. I am including my resume that lists my qualifications and experience.

In my previous role, I was responsible for leadership and supervises the daily operation of the department by prioritizing and scheduling work assignments of staff such as support for organizations that include timecard processing, payroll/labor account reconciliations, timesheet and labor distribution analysis, specialized department timekeeping training for both employees and managers, and providing top quality customer service via heavy phone and email communications.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Goal-oriented, tactful and sensitive to employee needs
• Supervisor/ lead Hotel/resort experience preferred
• Direct the daily activities of RC Club according to Ritz-Carlton operating standards to ensure brand integrity
• Assist Club / FOH Manager to select, develop and retain diverse workforce
• Effectively manage performance through PDR, build team synergy, embrace and enliven The Employee Promise on a daily basis to enable business success
• Lead RC Club Team in executing The Gold Standards and continually focus on improving guest satisfaction
• Assist Club Manager to develop an operations strategy for RC Club that is aligned with Ritz-Carlton’s business strategy
• Build support for and champion the accomplishment of key Ritz-Carlton organizational objectives including brand initiatives

Please consider me for the club supervisor opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for leadership and supervises the daily operation of the department by prioritizing and scheduling work assignments of staff such as support for organizations that include timecard processing, payroll/labor account reconciliations, timesheet and labor distribution analysis, specialized department timekeeping training for both employees and managers, floor check audits and providing top quality customer service via heavy phone and email communications.

Please consider my qualifications and experience:

• Establish and maintain open, collaborative relationships with direct reports and entire RC Club team
• Utilize employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner
• Encourage others to share their points of view even if different from his/her own
• Use technology to professionally communicate and influence throughout the organization
• Demonstrate business ethics and personal integrity (i.e., is widely trusted
• Is highly visible and interfaces with customers on a daily basis to obtain feedback on quality of RC Club’s products, service levels and overall satisfaction
• Ensure that a customer recognition program is in effect throughout all RC Club areas
• Celebrate successes and publicly recognize the contributions of team members

I submit this application to express my sincere interest in the club supervisor position.

In the previous role, I was responsible for daily communication to Distribution Center management on labor and equipment needs based on volume, workload, time, cubes, weight, etc.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Ensure that the RC Club staff grooming is maintained to the highest possible standard
• Assist the team whenever necessary in performing all job functions
• Empower employees to provide excellent guest service
• Ensure hotel policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard Operating Procedures (SOPs)
• Establish a good rapport with service providers such as restaurants outside of the hotel, so that our guests receive personal service all over the city
• Ensure that all departments are fully acquainted with Club Lounge Services
• Seek out others for information, support, guidance and assistance as necessary
• Ensure new hires participate in the division’s orientation program and receive the appropriate new hire training to successfully perform their job