Claims Supervisor Cover Letter

I would like to submit my application for the claims supervisor opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for daily assistance to DaVita’s management staff, teammates, claims adjusters, insurers, and defense counsel by answering claims-related questions or concerns in the administration and management of claims, return-to-work issues, and other claims matters.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Facilitates compliance with all corporate policies for the claims processing staff
• Awareness of applicable state and federal statutes and regulations preferred
• Comprehensive knowledge of CMS regulations and requirements as related to Claims
• Excellent written and verbal skills to communicate with direct reports, management, customers, counselors and other employees of the organization
• Previous experience in the Insurance and/or healthcare claims processing/ call-center environments preferred
• Previous experience in Medical Claims highly preferred
• Previous Life Insurance experience is strongly preferred
• Demonstrate experience in operations, IPP Scorecard Performance, Communications, planning/scheduling

I submit this application to express my sincere interest in the claims supervisor position.

In my previous role, I was responsible for clerical support to nationwide team of claims adjusters to facilitate timely and accurate management of claims.

Please consider my qualifications and experience:

• Basic Knowledge of medical claims
• Proficient in working with claims system
• Excellent data entry speed and accuracy, working with large volume of paperwork
• Integrity regarding working with recovered monetary amounts
• Valid Automobile Operator’s License with acceptable driving record
• Thorough knowledge of multi-state and federal property insurance law and regulations and of homeowner lines of insurance, policies and products
• Claims systems knowledge
• Customer service focus and good interpersonal skills

Please consider me for the claims supervisor opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for clerical support to Claims Examiners by completing all Bureau of Workers' Compensation documents accurately and promptly.

My experience is an excellent fit for the list of requirements in this job:

• Current licensed driver
• Possess prior experience in team building and/or leading a team
• NH worker's compensation claims experience
• Successful track record of executing day to day operational responsibilities, along with participating in, developing and completing projects in area of expertise
• Strong analytical, organizational, administrative, time management, problem solving and conflict resolution skills
• Knowledge of call center management and/or residential appliance and systems trade
• Advanced knowledge of Home Warranty policies and procedures in order to implement and enforce processes to ensure compliance and quality
• Able to establish and maintain effective working relationships at the departmental level

I submit this application to express my sincere interest in the claims supervisor position.

In the previous role, I was responsible for professional customer service in the administration and management of employer workers’ compensation programs in Ohio and providing risk control through aggressive claims management.

Please consider my experience and qualifications for this position:

• Experience with internal claims systems is preferred (RxCLAIM, ServiceNow, RxTRACK)
• A sound understanding of insurance contracts, claims law, policy provisions, coverages, and exceptions
• Previous experience working with Microsoft Word (creating documents), Excel (sorting and filtering spreadsheets), Outlook (create, edit and send) and PowerPoint (creating presentations)
• CPO experience
• Knowledge of common audit techniques and methodologies, including root cause analysis, trending, and risk identification
• Flexible schedule based on call center hours
• Work effectively in a team environment with minimal supervision
• Well-developed knowledge of claims Best Practices, processes, procedures, and technology

I am excited to be applying for the position of claims supervisor. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for guidance and educational support for claims department, administration, physicians, senior management, case management and clinical staff with information on medical issues and their impact on workers' compensation, disability and other related issues.

Please consider my qualifications and experience:

• Requires excellent written and verbal communications skills to communicate effectively with individuals at all levels of the organization
• Previous customer service experience within the Health Care Industry
• Requires in-depth working knowledge of office procedures and organization in a managed healthcare setting
• Experience supervising virtual associates
• Previous claims experience preferred
• Proven track record in chasing historical debt and resolving problem debt in a timely manner
• Be able to demonstrate experience of indirectly managing resources from different areas of the business to achieve a common objective, with no direct management responsibility for those people
• Proven track record of successfully working with insurance, insurance adjusters, and court representatives