Technician Supervisor Resume Samples

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E Bergstrom

Eileen

Bergstrom

9146 Paucek Dam

San Francisco

+1 (555) 934 6990

9146 Paucek Dam

San Francisco

Phone

p +1 (555) 934 6990

Experience Experience

San Francisco, CA

Technician Supervisor

San Francisco, CA

Becker Inc

San Francisco, CA

Technician Supervisor

Manage workshop work-in-progress versus job specification time budgets (VST times) and provide timely updates on progress to CSR (or customer when out of hours
Make suggestions to management for improvements to the Service Departments operations
Assist Manager in the development of Technical Service Representatives in all aspects of the job
Perform annual employee performance reviews and provide recommendations for wage increases
Provide diagnostic and technical assistance to technicians to speed fault diagnosis and accurately specify repair solutions
Provides a positive work environment for all team members
Agree resource plans with Workshop Controller (and actions to handle peaks in workload) and anticipate resourcing issues in advance

Phoenix, AZ

Test Technician Supervisor

Phoenix, AZ

Christiansen Group

Phoenix, AZ

Test Technician Supervisor

Managing communication and project timelines for outsourced assistance, and suppliers for price quotes
Implement continuous improvements to FPY, cycle time, efficiency and floor space savings
Responsible for maintaining and developing team morale
Administers and applies company policy consistently and fairly
Provides leadership, guidance and constructive feedback to all employees regularly
Responsible for team performance of maintaining accurate and complete diagnosis of both product and equipment, including the logging defined by procedure or practice
Develop, implement, monitor and maintain MAFACT metrics

present

Detroit, MI

Senior O&M Technician / Supervisor

Detroit, MI

Senger, Durgan and Crona

present

Detroit, MI

Senior O&M Technician / Supervisor

present

Applies basic engineering principles and practices to assist in solving design, development, and modification problems
Interaction with clients to insure on-time and excellent performance
Oversee subcontractors to perform selected operation, maintenance/repair of systems, preventative maintenance, and monitoring
SPCC Inspections and plans
Construction oversight during excavation, treatment system construction, and facility demolition
Soil, groundwater, and vapor sampling
Oil and Gas Permitting and Compliance

Education Education

Bachelor’s Degree in Conformance

Central Michigan University

Bachelor’s Degree in Conformance

Skills Skills

Ability and willingness to work flexible hours
Excellent technical, interpersonal, and computer skills
Current CVT credentials
Visually inspecting and treating for pest, pest harborage, and pest entries
Responsible for assigned baseline sales target agreed upon by the SM and the Tech Supr
Maintaining high service standards at all accounts
Participation in group meetings and account reviews
Completion of independent and group on-going training
A dedication to maintaining the positive work environment that is fostered here
Being an interactive member in team work environment

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15 Technician Supervisor resume templates

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System Technician Supervisor Resume Examples & Samples

Vocational, trade school, technical training or an associate degree in electrical electronics technology, or equivalent work experience. Associate degree preferred
Minimum 5 years progressively responsible experience, demonstrating in-depth working familiarity with a broad range of electronic equipment, including most vendors and a minimum of 3 years of mastery of a specialized technical area
Strong demonstrated analytical and creative problem-solving skills
General PC literacy
Good customer service orientation and appreciation of role as Xerox representative
Maturity of judgment under pressure/ability to diagnose level of user need/distribute work effectively
Considerable client and end-user interface by phone and/or in-person necessitates good (clear) verbal communication skills and credible customer presence (appearance, attitude & demeanor)
Flexibility and the ability to operate under stressful, time-sensitive deadlines
Commitment to quality and personal ethics
Ability to provide functional leadership to technical staff
Ability to work independently, but as part of team concept

Test Technician Supervisor Resume Examples & Samples

Primary contact for test technicians
Manages multi-skill development of employees using on-the-job training and training matrices
Administers and applies company policy consistently and fairly
Provides leadership, guidance and constructive feedback to all employees regularly
Establishes individual development plans by determining needed skills and knowledge
Participates in the selection, interviewing and hiring of test technicians
Orientates new team members on processes, policies, procedures and people
Responsible for maintaining and developing team morale
Maintains vacation, overtime, off-line training and shift, overtime, coverage, and relief schedules
Ensure team capability to maintain production coverage for all shifts all plants
Develop, implement, monitor and maintain MAFACT metrics
Ensures methods and procedures are adhered to, maintaining the quality of the product in the off line processes for which test technicians are responsible
Responsible for team performance of maintaining accurate and complete diagnosis of both product and equipment, including the logging defined by procedure or practice
Ensures that all calibrations and preventative maintenance for test equipment are completed on time
Manage inventory of spare parts for existing systems, and new materials for building new systems
Responsible for budgetary information of capitol requests and customer recoverable spending
Managing communication and project timelines for outsourced assistance, and suppliers for price quotes
Utilize RTS to determine existing test systems are applicable for new job quotes,
Spec out new designs, modify existing designs for required equipment
Set up for test database, camera micro software, first article, camera script creation, etc
Implement continuous improvements to FPY, cycle time, efficiency and floor space savings
Create, verify and modify Go/No-Go units/tables
Support current production as required
Associates Degree in a technical discipline preferred plus related work experience with training in problem solving & DOE principles, processes and systems; or equivalent
Previous experience working as a production test technician highly preferred
Demonstrated knowledge of soldering techniques, fabrication and modifications using power tools and machine shop equipment, pneumatics is necessary
Ability to read schematics, bench testing, troubleshoot/debug new and current production equipment
Demonstrated ability to diagnose and repair electronics circuit boards and associated test equipment
Knowledge of PC and Microsoft Office package
Ability to lead and develop others through support, training
Must be able to manage staff toward departmental goals usually of a short-term focus

Senior O&M Technician / Supervisor Resume Examples & Samples

Remediation system operation, maintenance, and monitoring
Oversee subcontractors to perform selected operation, maintenance/repair of systems, preventative maintenance, and monitoring
Implementation of various field activities including high vacuum recovery events, bail down testing, well installations and decommissioning, waste management, etc
Construction oversight during excavation, treatment system construction, and facility demolition
Solves practical problems encountered in applicable field
Tests and maintains electrical and mechanical devices and mechanisms associated with ground water recovery and the oil industry and associated infrastructure in general
Applies basic engineering principles and practices to assist in solving design, development, and modification problems
Documents findings and recommendations; presents findings to Engineer, Geologist or Scientist in charge of the project
Simple data collection, observations, measurements and drawings
Preparation of graphics and schedules
SWPPP Inspections
Soil, groundwater, and vapor sampling
SPCC Inspections and plans
Environmental inspections
Oil and Gas Field Equipment inventories and inspections
Oil and Gas Permitting and Compliance
Interaction with clients to insure on-time and excellent performance
Ability to lead a team and supervisor other employees
6-10 years of professional experience
Ability to read blueprints, diagrams, and schematics
Must have minimal computer skills with working knowledge of MS Word and MS Excel
40 Hours OSHA HAZWOPER certification
10 hour OSHA Supervisor
Training Behavioral based safety experience (Loss Prevention Systems (LPS) a plus), CPR and First Aid certification desired
Mechanical aptitude with working knowledge of remediation system (pumps, blowers, motors, etc.) desired

Engineer Technician / Supervisor Resume Examples & Samples

A minimum of eight (8) years full-time hands-on technical experience within last 15 years in the operation, maintenance, installation, test, and/or repair of electrical/electronic systems/equipment incorporated in Combat, ASW, USW, MIW, or C4I systems
A minimum of four (4) years full-time engineering experience within the last 10 years in Combat systems, ASW, USW, MIW, or C4I in a supervisory capacity over technicians operating and maintaining Combat, ASW, USW, MIW, or C4I systems
Team leader performing engineering support services such as: (1) engineering change installations (2) technical assists (3) systems certifications (4) INSURVs (5) material condition assessments (6) systems installations
Ability to interact with and lead multiple maintenance activities and effectively communicate technical information with senior engineers, technicians, Project Managers and Maintenance Team personnel
Working knowledge of computer systems and integrated software application programs
Must have excellent communication skills to interface with numerous Engineering and Trades organizations and work with minimal supervision
Good technical writing and organizational abilities are required
Must possess an active DoD Secret clearance.**

Technician Supervisor Resume Examples & Samples

Ensure technicians are fully briefed on job requirements and budgets (VST times) per up-front job specifications
Specify repair solutions to facilitate the production of quotes / works orders using chassis-specific IMPACT job content / packages (VST / parts)
Ensure Volvo time recording procedures are complied with including correct use of X codes as per productivity policy
To be able to operate GDS and Impact systems, specific to the GVS process stages

Electroencephalograph Technician Supervisor Resume Examples & Samples

Plans, organizes and directs the work of the unit to ensure its efficient and effective operation
Supervises a group of electroencephalographic technicians with responsibility for their training and evaluation; recommends the adjustment of employee grievances and disciplinary action
Analyzes unit needs and recommends changes in operational procedures and budget expenditures to improve the quality of services; consults with medical personnel in the formulation, modification, and implementation of new procedures and practices; develops and evaluates new work techniques
Schedules and assigns personnel on the basis of factors such as workload, the number of employees available and their qualifications for performing the procedure involved
Develops and maintains infection control procedures for the electroencephalographic laboratory
Searches technical publications and other literature in the field to identify new equipment, methods, or materials which appear to warrant investigative tryout; develops appropriate recommendations and submits them to supervisor
Answers inquiries from medical personnel concerning electroencephalographic policies which have been established by the department
Maintains effective program systems to assure adherence to prescribed operating standards and procedures, the performance of first-line maintenance of equipment, and the preparation and maintenance of required records
Plans and directs an on-the-job training program for subordinates; counsels them and suggests ways of improving performance
Maintains laboratory logs, charge slips, and teaching files
Board eligible or registered* electroencephalograph issued by the American Board of Registration of Electroencephalographic and Evoked Potential Technologist (ABRET) or Board eligible as an electroencephalograph
Associate degree in Neurodiagnostic or Health Science from an accredited college**

Tissue Analysis Technician Supervisor Resume Examples & Samples

Plans, organizes, and evaluates the technical and administrative operations of a Histopathology laboratory
Maintains and updates manuals for quality control of all laboratory procedures including preparation of specimens for paraffin embedding, sectioning and staining by histochemical, immunohistochemical and special staining techniques
Monitors the quality of the finished work products of the Tissue Analytical Laboratory personnel in their respective units; reviews and recommends corrective measures when the work fails to meet quality control requirements
Sets up and provides instruction in the operation of new equipment; prepares maintenance programs and defines quality control and calibration levels
Responsible for workload data reporting and inventory management
Participates in planning and implementing laboratory objectives, policies and procedures changes
Assigns and implements new technical procedures, provides continuing education and evaluates personnel on the work performed
Participates in departmental supervisory meeting and monthly section meetings
Schedules and assigns Tissue Analysis Technicians and Laboratory Assistants to stations within the laboratory on the basis of workload
Counsels, documents, and initiates corrective action to improve staff performance
Participates in the interview and selection of new laboratory employees
Orients and assigns training of such employees to senior staff
Performs all the duties of the subordinate Tissue Analysis Technicians and Laboratory Assistants as needed

Field Service Solar Technician Supervisor Resume Examples & Samples

Bachelor's degree or an equivalent combination of education and experience
Master's degree
Three to five years of relevant work experience
Energy sector or solar energy experience in utility, commercial or residential/small commercial environment
Demonstrate knowledge and expertise in the area of field support
Light sedentary office work
Minimal lifting (<25 lbs) may be required

Histologic Technician Supervisor Resume Examples & Samples

Cuts, prepares, and stains slides from histology specimens
Correctly prepares special stains and solutions
Orders reagents, antibodies, and tool parts to ensure adequate supplies for the work. Evaluates equipment and reagent systems
Maintains equipment with documentation and reports repairs to manager
Also maintains logbooks and slide files
Keeps abreast with company’s current policies and immunohistochemistry technical updates
Write and update evaluation reports as well as procedures using NCCLS format. Performs other related duties as assigned. This job motivates and provides work direction to other employees but does not have the authority to hire, fire and discipline
Thirty months of recent experience as a Histologic Technologist
Certified as a Histologic Technician or Histologic Technologist by the American Society of Clinical Pathologists (ASCP) or the equivalent society, as approved by the Chief of Pathology
All requirements set forth for Senior Histologic Technician, plus the need for the performance of the duties required of this position, as determined and specified by the Chief of Pathology (Employer)
Must demonstrate aptitude for work as Histologic Technician to the Chief of Pathology ’s satisfaction
Demonstrated ability to perform all special stains used in the routine practice of pathology
Demonstrated ability to perform histochemical stains and all other special procedures as required by the Chief of Pathology including knowledge of the biochemical nature of reaction Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence
Must be willing to work in a Labor Management Partnership environment
Also refer to Position Specifications outlined in the appropriate collective bargaining agreement

Ski Technician Supervisor Resume Examples & Samples

Basic computer skills - preferred
HS Diploma or Equivalent - preferred
Strong customer service skills - required
English fluency - required
Friendly, personable and comfortable working with people - required
Ability to work a flexible schedule; including weekends and holidays - required
Experience with rental POS systems - preferred

Service Center Technician Supervisor Resume Examples & Samples

Communicate decisions, priorities and relevant project information to team members
Ensure the support of new and existing applications with minimal impact to service
Monitor, document and report problems effecting the Scottrade website usage and navigation on the trading platforms; suggest actions needed to IT, product development, and service center management
Participate in change and production control meetings
Delegate tasks and projects to the Service Center Technician team on a daily basis; help service center technician personnel establish project and task priorities
Review outstanding problems to ensure proper documentation and escalation procedures are being followed
Develop and maintain an up-to-date tech support training program to quickly and efficiently train new staff members
Conduct training classes for Branch Managers and Brokers focused on technical-related topics regarding Scottrade trading platforms
Complete quality reviews of all Service Center Technician team members based on phone call and email interactions with customers and branches; provide coaching to ensure consistent customer service
Conduct bi-monthly meetings with immediate team members to discuss work related challenges and new ideas
Research and document matters needing immediate attention with branch office managers, compliance, and/or trading support
Fundamental understanding of the relationships between Scottrade and outside service providers/vendors preferred
Strong knowledge of download, installation, and configuration of software such as OPS, browsers, Java, VM, PDE’s, security software, etc
Strong knowledge of technical software such as WIN 2000/XP/Vista and MAC operating systems knowledge and web browsers. Solid hardware troubleshooting skills (memory, printers, drivers, etc.)
Strong knowledge of security software, firewalls, routers, networking, and ISP’s
Strong knowledge of browser functionality and configuration (IE, Netscape, AOL)
Demonstrated ability to recognize, research and resolve problems
Ability to organize and make accurate decisions
Excellent customer service skills, people oriented, patient and even tempered
Quick and accurate typing and data entry skills; minimum 30wpm
Ability to be a team player
Ability to handle escalated client and system situation
Intermediate level proficiency with Microsoft Word, Excel, and Outlook
Bachelor degree in MIS, Computer Science or related field or equivalent experience preferred
2+ years of experience in technical customer service and support required

Data Center Technician / Supervisor Resume Examples & Samples

Monitor and control daily service ticket activity, customer calls and service levels
Resolve technical problems with hardware, software and connectivity
Install/ upgrade/ replace server, device, or network components as needed
Windows Server OS Support (2008/2012)
Server OS and application imaging/installation/upgrades as needed
Networking support (protocols, troubleshooting connectivity)
HP and Dell Server Hardware support
Cisco, F5 and Juniper Network Hardware support
EMC SAN Hardware installation and support
RAID Technology
DNS and DHCP
MS Office suite products
Network cabling installation and removal to support infrastructure needs
Ticket management software
System firmware and ROM maintenance

Highway Operations Technician Supervisor Resume Examples & Samples

Extensive knowledge of: the department's mission and goals; federal, state and agency laws, rules, regulations, policies and procedures, methods, practices, techniques, tools and equipment used in the construction and maintenance of highways
Safety practices and OSHA requirements
State and department regulations governing procurement policies
Contract specifications and contract administration
Road and roadside materials
Hydrology and hydraulic principles as it relates drainage facility maintenance MUTCD and department traffic control requirements: incident response and incident management techniques and local emergency management protocol
Environmental regulations governing impacts to cultural and biological resources, and waters of the U.S
Permits process relating to right of way encroachments
Winter storm management principles, the utilization of data from the National Weather Service and ADOT Roadway Weather Information System, appropriate use and application of anti-icing and deicing chemicals
Work and time management
Conducting OJT training
Visual analysis; computer use
Negotiation and conflict resolution
Plan, organize, supervise, assign, inspect and evaluate the work of others
Motivate and evaluate staff and provide for their training and development
Analyze complex highway maintenance problems, evaluate alternatives, and recommend to adopt effective courses of action. Also to develop and implement work standards
Prepare clear and concise records, reports and other written materials
Exercise independent judgement and initiative within established guidelines Establish and maintain effective relations with external and internal customers

HGV Technician Supervisor Resume Examples & Samples

To ensure that you and your team are following the Genuine Volvo Service Process Maps
Agree resource plans with Workshop Controller (and actions to handle peaks in workload) and anticipate resourcing issues in advance
Manage job issues / problems in real time to control the quality of the repair and minimise variances versus budgets (VST times)
Provide diagnostic and technical assistance to technicians to speed fault diagnosis and accurately specify repair solutions
Specify repair solutions for defects / minor defects found during service or other planned work
City and Guilds, NVQ 3 or equivalent in Motor Vehicle Technology
To be able to manage and motivate a team of technicians in their daily activities
To be able to work in an organised & methodical manner ensuring that all daily tasks are completed
To be able to understand & analyse technical issues & propose appropriate solutions
To be able to delegate work to the appropriate personnel

Highway Operations Technician Supervisor Resume Examples & Samples

Extensive knowledge of: the department's mission and goals
Federal, state and agency laws, rules, and regulations, policies and procedures, methods, practices, techniques, tools and equipment used in the construction and maintenance of highways
Safety practices and OSHA requirements; Managerial practices and supervisory techniques
State anddepartment regulations governingprocurement policies
Engineeringprinciples and practices
Contractspecifications and contract administration
Hydrologyand hydraulic principles as it relates todrainage facility maintenance; MUTCD anddepartment traffic control requirements
Incident response and incidentmanagement techniques and localemergency management protocol
Environmental regulations governingimpacts to cultural and biologicalresources, and waters of the US
Permitsprocess relating to right of wayencroachments
Winter stormmanagement principles, the utilization ofdata from the National Weather Serviceand ADOT Roadway Weather InformationSystem, appropriate use and application ofanti-Icing and deicing chemicals
Leadership and employee development
Leadership, work and time management and employee development
Visual analysis
Computer use and navigation of several computer programs
Plan, organize, supervise, assign, inspect and evaluate the work of others motivate and evaluate staff and provide for their training development
Analyze complex highway maintenance problems, evaluate alternatives and recommend or adopt effective courses of action. Also to develop and implement work standards; prepare clear and concise records, reports and other written materials

Slot Technician Supervisor Resume Examples & Samples

Responsible for providing guidance and daily supervision to Team Members in the department. Supports and administers operational goals and monitors achievements of performance and profit objectives
Monitor electronic gaming device activities for adherence to established procedures
Assists with service calls in accordance with established procedures
Notifies manager if any technical issues arise that cannot be repaired and when materials need to be ordered
Assists with determinations regarding types of materials, supplies, or tools to be used within established guidelines
Assists in layouts to installations of slot machines
Assists in preventative maintenance of slot machines
Troubleshoots and repairs machine malfunctions and player tracking system problems. Complete correspondence needed to move, convert, or install slot related equipment
Associates degree (A.A) from technical school; or two years experience in the technical field; or equivalent combination of education and experience. Two years of technical supervisory experience preferred
Must be proficient in Microsoft applications (Excel, Word) and have knowledge of Slot operating systems

Highway Operations Technician Supervisor Resume Examples & Samples

Department's mission and goal
Federal, state and agency law, rules, regulations, policies and procedures, methods, practices, techniques, tools and equipment used in the construction and maintenance of highways
Managerial practices and supervisory techniques procurement policies, engineering principles and practices
Contract specification and contract administration, road and roadside materials; Hydrology, and hydraulic principles as it relates drainage facility maintenance; MUTCD requirements; Incident response and incident management techniques and local emergency management protocol, environmental regulations governing impacts to cultural and biological resources, and waters of the U.S
Permits process relating to right of way encroachment permit process
Winter storm management
Written and oral
Reading and interpreting
Plans, standards, and specifications
Analyze complex highway maintenance problems, evaluate alternatives, and recommend or adopt effective courses of action. also to develop and implement work standards
Prepare clear and concise records reports and other written materials
Exercise independent judgement and initiative within established guidelines, establish and maintain effective relationships with external and internal customers

Highway Operations Technician Supervisor Resume Examples & Samples

Extensive knowledge of: The department's mission and goals
Federal, state and agency laws, rules, regulations, policies and procedures, methods, practices, techniques, tools and equipment used in the maintenance of highways
Hydrology and hydraulic principles as it relates drainage facility maintenance
Incident response and incident management techniques and local emergency management protocol
Permits process relating to right of way encroachments, the utilization of data from the National Weather Service and ADOT Roadway Weather Information System
Math, accounting, English, grammar, computer systems, office procedures and practices established
Conducting OJT training; visual analysis
Computer use
Analyze complex highway maintenance problems, evaluate alternatives, and recommend or adopt effective courses of action. Also to develop and implement work standards
Exercise independent judgment and initiative within established guidelines Establish and maintain effective relationships with external and internal customers
Learn and adapt to changing priorities. Plan and coordinate, analyze and perform multiple tasks

Lead Technician Supervisor Resume Examples & Samples

Manage group of highly trained technicians
Help develop younger technicians by creating development / training plans
DMP : Learn to operate Direct Metal Printers and apply technicians to appropriate tasks required for a smooth processing of metal parts
Work with the technical staff and engineering partners to accept print jobs and process these jobs to deliver finished acceptable parts
Responsible for the overall quality and reliability of the DMP created parts
Work hand in hand with the engineering staff to build Future DMP designs
Optimize projects costs and times, and work to minimize system product cost
SAFETY: Understand fire safety requirements and help to ensure that the DMP space is compliant with all the fire safety rules and regulations for each Metal Powder on site
Investigate equipment and system failures to diagnose faulty operation; implement corrective action if warranted, including design modifications
Work to keep staff energized and excited about their contributions to the DMP organization
Minimum of 15 years of experience working with Industrial Equipment and Industrial Controls
Minimum of 10 years of direct experience leading / managing a team of technicians
Knowledge of PLC and PC based control systems
Experienced with various electrical controls, instrumentation, and the design and fabrication of control panels for automated processes
Strong analytical thinker with a proven ability to work well with a broad range of people, both technical and non-technical

Technician Supervisor Resume Examples & Samples

Maintain regularly scheduled route responsibilities, additional work requests and assisting with open routes and vacation coverage of service work
Assist Manager in the development of Technical Service Representatives in all aspects of the job
Create a positive relationship with clients
Strong teamwork, teambuilding, training skills
Visually inspecting and treating for pest, pest harborage, and pest entries
Responsible for assigned baseline sales target agreed upon by the SM and the Tech Supr
Maintaining high service standards at all accounts
Participation in group meetings and account reviews
Completion of independent and group on-going training
Ability and willingness to work flexible hours
Being an interactive member in team work environment
May require participating in a rotating on-call schedule for off-hours and weekends
To facilitate a premium quality of Customer Service by our team members by utilizing best practices, products or procedures as indicated by training and operational manuals
Execute policy and procedures in accordance to policy manuals
Maintain a high degree of conformance to all applicable Health and Safety Procedures
Provides a positive work environment for all team members
Provide new hires with a thorough, proper and timely orientation
A minimum of two years successful experience as a Technical Service Representative as measured by both production and sales accomplishments

Mobile Technician Supervisor Camden & Islington Schools Resume Examples & Samples

To be responsible for the line management of all the Mobile Technicians and Apprentices on the London Schools contract. Including
Technical Qualification
Electrical 17th Edition or equivalent

Technician Supervisor Resume Examples & Samples

Prepare, supervisor and control the progress of daily mechanical job activities
Ensure customers receive the best quality service by ensuring that jobs are completed correctly the first time and on time
Contribute to the control and setting of workshop behavioural values and standards
Make suggestions to management for improvements to the Service Departments operations
Hold regular team brief meetings to aid communication
Maintain a well trained workforce by identifying skill gap and communicating requirements to management
Attend structural meetings to assist with a continuous improvement theme
Attend manufacturer training and extra-curricular skill development programs as required

Service Technician Supervisor Resume Examples & Samples

Oversee department personnel to ensure work requirements are met while minimizing costs
Effectively communicate with both internal and external customers. Handle escalated issues with tact and professionalism to preserve goodwill of the customer
Function as a liaison between manufacturing, quality, and technicians to identify and correct problems with manufacturing and quality

Technician Supervisor Resume Examples & Samples

Ensure that you and your team are following the Genuine Volvo Service Process Maps
Ensure technicians are fully briefed on job requirements and budgets (VST times), as per up-front job specifications
Manage workshop work-in-progress, versus job specification time budgets (VST times), and provide timely updates on progress to CSR (or customer when out of hours)
Carry out effective shift hand over including any outstanding repair order and customer issues
Be responsible for the Workshop environment, Volvo Special tools and equipment used during the shift and report any deficiencies
To be able to manage and motivate a team
To be able to coach and provide support and guidance
To have questioning, listening and information gathering skills
To be able to work in an organised and methodical manner ensuring that all daily tasks are completed
To be able to understand and analyse technical issues and propose appropriate solutions

Cardiology Technician Supervisor Resume Examples & Samples

Monitors and control overtime and staff absences
Demonstrates working knowledge of technical roles within each area of EKG to act as technical resource to staff as needed. Observes and evaluates performance of technical staff and provides training and mentoring
Responds to equipment issues by requesting purchases, repairs or maintenance
H.S. Diploma/GED Equivalent
Basic Life Support (BLS)
Certified Cardiographic Tech / Monitor EKG Tech, or obtain w/in 2 years

Diesel Technician Supervisor Resume Examples & Samples

Interprets and ensures consistent application of organizational policies and safety regulations
Direct supervision of full time employees that consist of Diesel Technicians and a Lead Techs
Prior experience diagnosing, troubleshooting and repairing diesel powered heavy duty trucks
Prior experience doing preventative maintenance

Accounts Payable Technician Supervisor Resume Examples & Samples

Supervises the Accounts Payable Technicians and File Clerks. This includes assigning and managing staff work load and monitoring status of staff’s assignments to ensure deadlines are met
Completes maintenance of staff employees in a timely manner. Responsible for interviewing, disciplinary actions, annual evaluations and maintaining accurate documentation of staff
Assists staff with issue resolution and resolving questions or problems in a timely manner
Maintains an open-door policy with staff, listens and addresses concerns, informs the team of upcoming changes that impact their workflow, and is responsible for overall AP employee morale
Trains staff on policies and procedures related to the accounting system
Works closely with Accounts Payable Supervisor to achieve a productive work environment for all payable staff
Supervises filing system to make sure all filing is done timely and accurately, utilizing a consistent methodology
Maintains the integrity of the check log and check stock in accordance with established department procedures
Prepares and distribute 1099s annually
Assists with 1099 maintenance adjustments
Administers PCard program: backup support, PCard administrator, troubleshoot PCard issues with sites
Analyzes PCard accounts monthly
Handles inquiries from vendors and employees regarding payable matters
Coordinates with the Accounts Payable Supervisor to cooperatively manage the payable department
Provides training and support to offsite accounting offices, regarding policies and procedures related to accounting system

Technician Supervisor Resume Examples & Samples

Ensure that assigned installers achieve complete customer satisfaction 100% of the time by performing work in a professional, timely and approved manner
Accompany installers to complete escalated, VIP and OOP work
Meet with assigned installers weekly to review standards, goals, QC results and performance metrics
Visit job sites in the field to train, up-train and quality check (QC) installers; perform repeat service calls and communicate findings
Oversee field training of new-hire installers
Report, investigate and resolve all accident, damage, and injury claims
Approve the rescheduling and cancellation of work of assigned installers
Perform field inspections of fleet vehicles
Process reports as required within the timeframes specified
At least 6 months experience as a Field Technician
Current and continued high performance of field work
Must have strong organizational, written and oral communication skills
Ability to manage priorities and multiple tasks simultaneously
Must have some computer skills, including experience with Windows based PCs and a solid working knowledge of Microsoft Excel

Orthotics & Prosthetics Technician Supervisor Resume Examples & Samples

The supervision of the orthotic and prosthetic technical group
The supervision of orthotic and prosthetic fabrication and lab workflow using OPIE Fabrication Tracker application
Ordering, receiving, shipping and inventory control including control of in-house stock par levels
Receipt and processing of carver files
To digitize casts into CAD application
Responsible for invoicing central fabrication projects
Laboratory contact person for customer questions and concerns
Responsible for the overall quality control of fabrication
Orthotic and prosthetic fabrication skills including cast modification, thermoforming and lamination skills
Design laboratory processes and procedures for consistency and quality
High School diploma, Certified Technician (preferably in both fields)
CTP and/or CTO preferred
5 years experience as an O&P technician
Central fabrication experience (preferred)
Supervisory experience and experience with lab management and inventory
Computer proficiency and the ability to work with CAD/CAM systems

Technician Supervisor Resume Examples & Samples

Support the field technical resources technically and with coordination issues
Support the Coordinator and service sales team by applying your industry knowledge
Review all Service project packages and identify problem areas
Monitor, report and maintain technician hours including daily and weekly attendance
Collect technician timesheets and ensure work orders and inspection reports are completed and submitted in a timely fashion
Order materials including new and replacement parts while maintaining inventory control
Support and demonstrate a strong customer focus/service ethic
Resolve invoicing disputes with customers from annual inspections and service calls
Perform annual employee performance reviews and provide recommendations for wage increases
5 or more years of experience testing or servicing fire alarm systems
3 or more years experiencing managing direct reports

Late Shift Test Technician Supervisor Resume Examples & Samples

Lean manufacturing / Operational Excellence skills in 6S, Value Stream Mapping, Standard Work, Visual Management, process focused
Internal candidates: Eaton Leadership Competency ratings of at least a “3”, with a preference of “4” ratings in BOC and Leadership Style
Problem solving skills (e.g. 8-D or A3)
Intrinsically motivated, champion of change, visionary
Life-long learner; promotes a learning culture
Essential Qualifications
Minimum 3-5 years of experience in Manufacturing/Operations
Minimum 1-3 years of experience leading others
Proficient in reading and writing English

Field Services Technician Supervisor Resume Examples & Samples

Workstation Hardware -- Within broad guidelines installs, configure and maintain hardware for client workstations. Client hardware includes workstation hardware such as processors, memory, hard drives, video cards, monitors, and other peripherals. Possess the skills and knowledge in client workstation technology to support configurations in the organization
Telecom -- Within broad guidelines assists in the support and maintenance of the telecommunication systems
Inventory Management -- Track and document the hardware and software inventory
Documentation -- Produce and maintain technical documentation
Problem Solving -- Effectively assess, diagnose and solve complex configuration and hardware problems. Quickly and efficiently resolve problems assigned by the Service Desk. Assess overall performance of workstations and implement standard maintenance procedures to maximize performance
Incident and Request Management -- Monitor and control local problem management and service requests. Manage assigned resources appropriately to ensure local problem management and service requests are responded to and resolved in a timely manner
Staff Management - Recruit, train, motivate, evaluate, and retain a staff of highly skilled information systems professionals. Terminate staff as required. Provide ongoing leadership and motivation to ensure that the staff is focused committed and capable of producing expected results. Create and maintain a teamwork environment conducive to productive output, successful staff advancement and a rewarding work experience. Establish and enforce department policies, procedures and standards. Assist Regional Operations Manager in review of staff performance
Communication - Provide effective oral and written communications to staff to facilitate understanding, ownership and accomplishment of project goals and objectives. Demonstrate strong interpersonal skills, possess good negotiating skills and promote teamwork among subordinates
Standards - Develop and implement standards and procedures for technical problem solving tools and communication techniques. Maintain follow-up process for system deficiencies and end user trouble reports. Analyze and recommend procedural standards and changes to enhance user tasks and correct problem areas, as they become known
Vendor Management - Contact vendors regarding service issues to receive support information or assistance
Reporting - Establish and monitor department quality objectives, milestones and benchmarks. Develop and implement effective tools to measure performance against these standards, and to document and regularly report on all plans, priorities, schedules, budgets, staff assignments, programs and the current status of projects and routine assignments
Project Management - Define boundaries, set priorities, plan, and manage multiple projects. Develop detailed project schedules for all assigned projects, mapping dates and resources to tasks. Monitor progress and resolve approved deviations from plan
Teamwork - Maintain and demonstrate good teamwork on assigned projects through actions and job performance
Customer Service - Lead in the development and administration of an effective Customer Service Plan which includes provisions to accept, record, prioritize, assign, track, resolve and report on customer service problems and issues. Lead in the establishing of departmental programs, which promote and emphasize the commitment to exceptional customer service standards
Other - Perform other duties and special projects as assigned by the Regional Information Management Executive
May be required to lift equipment and supplies
May be required to work shifts
May be required to travel to perform duties
May be required to be on-call seven days a week, twenty-four hours a day
May be required to work outside of normal working hours
May be required to work long hours during critical problems or implementations

Engineering Data Technician Supervisor Resume Examples & Samples

Recruit, train, and motivate staff to ensure they carry out their responsibilities to required standards
Provide communication regarding job expectations and changes
Coach and provide training as well as career development
Establish goals and monitor performance achievement
Manage employee performance and resolve conflict
Provide recognition
Motivate and inspire direct reports to facilitate meeting of both individual and organizational objectives
Nurture open communication and contribute to maintaining a positive work environment
Provide leadership in problem solving and decision making
Provide leadership in technical and operational areas
Manage team staffing and succession planning
Foster an environment where "winning as a team" is a way of life
Ensure that department learning and development opportunities are identified and fulfilled
Develop and promote technical expertise in the group by ensuring relevant technical training, and supporting attendance to technical conferences
1-2 year(s) experience in Semiconductor Manufacturing (Desired)
Self-motivated, possess initiative and ability to work with minimal guidance
Good analytical and problem solving skill
Team player with good communication and interpersonal skills

Senior Substation Test Technician Supervisor Resume Examples & Samples

Completing bargaining unit performance evaluations and appraisals; resolving labor inquiries, disputes, and processing grievances
Researching orders and receipts for materials, tools, and equipment
Performing accounting and tracking functions for record keeping, reports, budgets, crew training, and timekeeping
Directing and dispatching crews for routine and emergency work; record keeping and handling of hazardous materials and waste
Work with relay testing procedures, substation construction test methods, Substation Operation Manual (SOM), System Operating Bulletins, APM, tools, vehicles, and materials
Working on-call 24 x 7 as supervisor and duty supervisor rotation; driving to various substations or other parts of the SCE territory
Must possess five or more years of combined experience as a Test Supervising Technician, Test Technician, or experience related to the testing, design, evaluation, maintenance, and/or engineering of electric equipment for the power system
Must possess and be able to maintain a valid Driver’s License
A Bachelor’s Degree in Business, Electrical Engineering, or related technical discipline or an equivalent combination of education, training, and experience
Demonstrated experience in a supervisory or a leadership role
Typically possesses five or more years of experience as a Test Technician and/or a Test Supervising Technician
Demonstrated experience working with relay testing procedures, substation construction test methods, Substation Operation Manual (SOM), System Operating Bulletins, Accident Prevention Manual (APM), tools, vehicles, and materials
Demonstrated experience interfacing with project managers to develop programs for installing capital work
Demonstrated experience working with the IBEW contract to resolve labor inquiries, disputes, and process grievances
Demonstrated experience working with Capital and Operations & Maintenance (O&M) budgets
Demonstrated experience using PC applications, including SAP, Lotus Notes, and Microsoft Word and Excel
Must be willing and able to work on-call 24 x 7 as the supervisor and duty supervisor on rotation
Must be willing and able to drive to various substations or other parts of the SCE territory

Engineering Technician Supervisor Resume Examples & Samples

Leading technical and managerial interface for all mechanical and drafting tasks including but not limited to planning, coordinating, maintaining, and meeting overall production schedule
Managing the development of conceptual designs based on customer requirements and factory capability
Participate in Lean events and contribute to process improvements designed to reduce cycle time, increase front end efficiencies and improve information quality
Interface with the Design Engineering department when necessary for development of switchboard custom designs
Interface with Quality/Warranty Department to ensure continued post-shipment customer support
Provide input to Bid Man development team on design and pick table enhancements
Administering performance management process and managing the career development of direct reports
Support and assist assembly teams in resolution of process and or information quality problems
Lead team with goal of improving quality, productivity, reducing cycle time, and/or achieving major cost savings
Proactively participate on cross functional teams in support of implementing lean manufacturing strategies, including front end business process improvement
Promoting and championing Eaton Business System, Eaton Lean System, and Eaton Quality System for team. (Reduction of turnbacks, perform 5 Whys and 8D’s)
Fostering an environment that promotes Eaton’s goals, philosophies, and encourages continuous improvement
Lead 8D Corrective Action activities and Quality Councils serving as subject matter expert on quality issues within direct scope of responsibility
Identifying, attracting, training and retaining key technical talent for the P&S organization
Bachelor’s degree in Engineering from an accredited institution
Minimum 5 years of experience in an engineering or quality engineer position
Minimum 1 year of managerial experience
Six Sigma certification or related ASQ certification (especially Certified Quality Engineer certification)
Proficient in developing mechanical and electrical drawings
Previous experience with manufacturing and production processes
Previous experience in electronic and electro-mechanical design
Previous experience with UL
Previous experience working with switchboards and panelboards

Land Technician Supervisor Resume Examples & Samples

High School Diploma required. College Degree preferred
10 years Oil and Gas Land Tech, Lease Analyst and/or Division Order Analyst experience required
Experience with complex land documents, GIS, Quorum Land Systems, DrillingInfo, ULS and RRC websites, as well as a history working closely with Landmen required
Must have demonstrated the ability to manage multiple projects and move easily between assigned projects
Able to work independently to perform complex analyses and must demonstrate initiative, desire and ambition to learn and take on additional tasks
Must be able to readily identify problems or gaps in processes and remedy them before they become problematic
Leadership skills are preferred and candidate must have the ability to train and mentor land techs
Effective communication skills are a must