Strategy & Program Manager Resume Samples

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S Runolfsdottir

Shemar

Runolfsdottir

7189 Alexa Neck

Philadelphia

+1 (555) 334 1261

7189 Alexa Neck

Philadelphia

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p +1 (555) 334 1261

Experience Experience

Philadelphia, PA

Strategy & Program Manager

Philadelphia, PA

Schmeler, Gutkowski and Altenwerth

Philadelphia, PA

Strategy & Program Manager

Manage formation and execution of IT shared service strategy with alignment to organization’s goal
Identify and ensure strategic opportunities to provide strong return on investment on IT shared services
Design for no-operations, develop and continuously innovate and optimise the portfolio of self-service offerings and operating model
Provide advisory and recommendation on industry best practices in IT service management, application and infrastructure delivery capabilities
Develop the strategic roadmap for new IT services and ensure alignment to the bank’s goals
Ensure all key communication assets are consistent in messaging the core mission of IT shared services
Practice agile in daily course of work

Houston, TX

Product Strategy Program Manager

Houston, TX

Cassin-Watsica

Houston, TX

Product Strategy Program Manager

Working independently, and without routine management supervision, provide best in class operations and program management
Provide best in class operations and program management expertise to drive LPT members towards excellence in execution
Responsible for providing best in class operations and program management expertise to drive PST members towards excellence in execution
Active participation in the CP&PM team and PM forums to deliver CP&PM initiatives and build a center of program and project management excellence
Program management support of LPT-related, cross-functional initiatives (i.e. launch readiness purpose driven task forces)
90% LPT Operations / Program Management
Active participations in the CP&PM team and PM forums to deliver CP&PM initiatives and build a center of program and project management excellence

present

Philadelphia, PA

Workforce Strategy Program Manager

Philadelphia, PA

Haley, Jenkins and Ward

present

Philadelphia, PA

Workforce Strategy Program Manager

present

Interact on a regular basis with the Business Intelligence PM to understand and define core team KPIs, use data to drive workforce decisions across the vendor and FTE teams, and advise the leads on trade-offs and costs to build out new processes
Collaborate with the local team leads, the GSO manager, and legal stakeholders to build and implement a workforce prioritization process that uses data, priority, and other inputs to define the IP team's support infrastructure
Serve as IP & Privacy lead for the Workforce Strategy horizontal within the IP team and work with contributing members of Global Support Ops and Strategic Operations to implement group's vision
Interface frequently with workforce planning leads on partner/related teams to ensure best-in-class cutting edge support and continual improvement
Own end-to-end the strategic support vision for the IP Ops team. Work with the IP team and Legal leadership to define, launch and drive strategic and operational initiatives
Play the primary role in defining the workforce support strategy for the team in conjunction with relevant Intellectual Property and legal stakeholders. Communicate an ongoing workforce strategy and design roadmaps for its implementation, collaborating heavily with the Intellectual Property leads and partners across the team
Leads the HR program creation and delivery for the most complex business groups in terms of size, workforce complexity, and geographic distribution through continuous change and ambiguity

Education Education

Bachelor’s Degree in Business Preferred

Arizona State University

Bachelor’s Degree in Business Preferred

Skills Skills

Strong ability to influence and negotiate competing priorities
Strong interpersonal skills reflecting cultural awareness and sensitivities, unique ability to manage group/team dynamics, and conflict resolution
Strong interpersonal skills reflecting cultural awareness and sensitivities, unique ability to manage group/team dynamics, and conflicts’ resolution
Ability to influence and negotiate competing priorities
Fluency (spoken and written) in English
Strong communications and presentation skills, including written and oral communication of executive level information and recommendations; global and cross-functional communications
Facilitation and/or leadership of complex and cross-functional projects
Able to challenge product/ project assumptions in order to resolve conflicts, optimize schedule, cost and quality and ensure alignment of asset goals and objectives
Demonstrated versatility in operations / program management tools to facilitate functional and geographic collaboration and maximize LPT effectiveness
A self-starter who is pro-active, has tact and diplomacy, and is true team player

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Segment Strategy Program Manager Global Client Banking Resume Examples & Samples

Ability to build relationships with diverse set of internal partner teams
Bachelor's degree, MBA an asset
15+ years marketing/business management experience, preferably in Segment or Product Management or Customer Marketing discipline
Knowledge of global client needs and cross-border banking and wealth management
Ability to lead, motivate and develop others

Segment Strategy Program Manager Citigold & Citi Priority Resume Examples & Samples

Expertise in strategy development with demonstrated ability to drive achievement of strategic and financial business goals
Proven track record negotiating and influencing leaders without authority across a complex matrix organization
Ability to assess and analyze business and financial impact of proposed initiatives and recommend appropriate action
Excellent analytical, project and process management skills
Strong organizational skills and ability to manage multiple projects simultaneously

Talent Strategy Program Manager Resume Examples & Samples

5+ years of experience with organizational and stakeholder analysis, communication, and change management, strategy, and processes
5+ years of experience with project or program management
Experience with preparing and delivering materials for executive audiences
Experience with Microsoft Office, including Word, Outlook, PowerPoint, and Excel
Experience with human capital, talent management, or corporate strategy preferred
Experience with working in a team-based, fluid, and fast-paced environment
Experience with human capital priorities in the professional services industry preferred
Possession of excellent organizational skills
BA or BS degree in Business Administration, Psychology, or a related field; MA, MS, or MBA degree a plus

Product Strategy Program Manager Resume Examples & Samples

The Product Strategy Program Manager (PSPM), with support from manager, is responsible for ensuring the translation of BU/Product Strategy into clear and actionable plans to effectively drive Product Strategy Team (PST) performance. The PSPM will also actively work with the PSTL to manage the operational, planning and decision-making aspects of the PST (generally, less complex programs) to ensure strong alignment between BU/ Product/ Lifecycle strategy and operational execution (the latter via close interaction with PST-aligned Global Development Team and other PST-aligned Project Teams), and measure/ report progress towards plan
Business Unit Strategic Leadership & Planning Support (BU Business Partner as Incremental responsibility, as assigned and not specific to this level). Provide direct planning support to the BU Head and other functional leaders to develop and disseminate key strategic, financial and product related deliverables, including cross-PST/cross-BU initiatives
Support for BU Leadership Team meetings as requested
In collaboration with BU Leader,
Strong understanding of the business environment and relevant key strategic and operational drivers
Proven experience in pharmaceutical development and commercialization of branded prescription drug products with a considerable direct experience across a diversity of therapeutic areas and multiple stages of development and commercialization (Phase 1 thru launch)
Extensive experience in program/project management in the pharmaceutical environment
Demonstrated ability to work without routine supervision to deliver key accountabilities
Strong knowledge and understanding of global product development and commercialization in the pharmaceutical industry
Significant experience in program management support for cross-functional, global teams; experience facilitating multi-disciplinary commercial teams strongly preferred

Workforce Strategy Program Manager Resume Examples & Samples

Completes implementation readiness assessments in partnership with key stakeholders in HR and the business
Develops and keeps an updated project plan and leads the PMO for key implementation initiatives across workstreams
Collaborates and communicates across levels: Global, regional, local and across HR and the business to timely meet implementation plans
Monitors implementation progress, leads risk assessment and mitigation plan development
Leads or contributes to solution and strategy development for key initiatives on a global level
Develops communications strategies for new program deployment
Manages and problem-solves issues for multiple processes or systems of the highest complexity
Delivers data driven insights to support actionable plans for strategic direction & implementation
Ability to recognize and effectively manage the consequences of a process
Manages the most complex businesses and environments through continuous change and ambiguity
Leads the HR program creation and delivery for the most complex business groups in terms of size, workforce complexity, and geographic distribution through continuous change and ambiguity
First level university degree; advanced university degree in business preferred
5+ years related experience in human resources functional area, HR Generalist, or HR Consulting role
Experience in more than one functional area, such as Country HR, Total Rewards, Employee Relations, Consulting or Human Resources Information Technology (HRIT) preferred
Proven track record of managing large scale implementation or leading complex programs across geographies
Flexibility to work across time zones and geographies
Excellent project management skills, including planning, execution, and implementation
Superior general Human Resources (HR) knowledge, including labor law
Superior process knowledge and expertise in HR and systems knowledge, particularly systems used by HP, is desirable
Excellent communications (written/verbal), presentation, negotiation and facilitation skills
Experience of working across geographies and cultures is desirable
Superior program management, process development, leadership, influencing, and consulting skills, including implementation and feedback analysis
Ability to make strategic decisions that are forward thinking and congruent with industry trends
Strong execution skills with a keen eye for detail is crucial
Excellent quantitative and qualitative analysis skills
Superior ability to use productivity tools, HR systems and applications, including emerging applications
Strong stakeholder management and relationship management skills
Ability to manage change across a broad and diverse population

Product Strategy Program Manager Resume Examples & Samples

90% of Time - PST Operations / Program Management
Working independently, and without routine management supervision, responsible for providing best in class operations and program management expertise to drive PST members towards excellence in execution
Develop, maintain and track robust, cross-functionally aligned and integrated (R&D, Supply, Commercial) product plans encompassing all key operational deliverables associated with the PST strategy
Develop team meeting agendas and minutes, including mechanisms to drive accountability of actions across the PST members
Strong objective advisor to PSTL to maximize team effectiveness
Close collaboration with R&D and Tech. Ops PM’s to ensure operational alignment of R&D and manufacturing activities to PST endorsed deliverables and priorities
Appropriately influence, and provide leadership (as requested) and program management support of PST-related, non-R&D, cross-functional initiatives (i.e. launch readiness purpose driven task forces)
Operationalize and drive the annual planning processes from a PST perspective, i.e. Product Strategy, Lifecycle Management, Strategic Product Plans, Brand Plans, Budgeting, Long Range Planning
Facilitate collection, alignment and validation of PST Sales & Marketing budget ensuring alignment to PST strategy
Facilitate preparations and analyses of PST business reviews, goal setting and routine evaluation processes, and progress against PST strategy and action plans
Close collaboration with PSTL and PST functional team members to ensure coordinated evaluation of product opportunities/ scenarios and development of comprehensive integrated recommendations (eg, to Governance Committees) and strategic and operational product plans based on PST defined objectives
Promote visibility and transparency of information within the PST, across PST-aligned Project Teams and other forums to accelerate decision making, obtain alignment, and increase foundational knowledge, identify and communicate product and PST related objectives, issues, risks, and where applicable, facilitate cross-PST/BU discussion on impact
Provide Alliance Management support for in-license or out-license products (excluding distributor alliances) as needed
10% of Time
Active participations in the CP&PM team and PM forums to deliver CP&PM initiatives and build a center of program and project management excellence
10+ years experience in pharmaceutical development and commercialization of branded prescription drug products with a minimum of 8 years direct experience across a diversity of therapeutic areas and all stages of development and commercialization (Phase 1 thru launch)
5+ years experience in program/project management in the pharmaceutical environment
Significant experience in managing cross-functional, global teams; experience facilitating multi-disciplinary commercial teams strongly preferred
Experience developing business cases

Digital Strategy Program Manager Resume Examples & Samples

Superior strategy professional, with the ability to conceptualize abstract problems, design analytical requirements and comprehend the implications
Creative problem solver who can think ‘out of the box’ with strong business acumen
Strong expertise in conducting quantitative analysis , leveraging excel and other tools for analytical “heavy-lifting”
Ability to synthesize analytical results and tailor executive briefings - including the Chief Executive Office, the Board, and other operating senior executives
Support cross- Citi events and meetings, including liaising with different stakeholders, preparing presentation materials, and coordinating content updates
Support thought leadership to develop view points on key Financial Services and digital trends

Product Strategy Program Manager Resume Examples & Samples

Responsible for providing best in class operations and program management expertise to drive PST members towards excellence in execution
Program management support of PST-related, non-R&D, cross-functional initiatives (i.e. launch readiness purpose driven task forces)
Strong experience in pharmaceutical development and commercialization of branded prescription drug products with at least some years direct experience across a diversity of therapeutic areas and multiple stages of development and commercialization (Phase 1 thru launch)
Experience in program/project management in the pharmaceutical environment

IT Strategy & Program Manager Resume Examples & Samples

Leads and manages the development of a multi-year strategy for Infrastructure & Service Management team in coordination with I&SM Leadership Team, IT Strategy & Transformation Team, service partners and as appropriate the larger IT organization and other Shire organizations such as Facilities & Engineering. Motivates multi-functional and multi-discipline teams to achieve the I&SM strategy goal(s)
Institutes and leads appropriate Executive, Steering and Operational Governance at every level within the program. Conducts program stage-gate reviews with Head of Infrastructure & Service Management, Project Delivery and / or Head of PMO
Chairs regular project meetings with project managers in order to track performance, identify risks and report status
Provides leadership to diagnose and overcome barriers to team/project progress. Resolves internal and external team conflict to ensure adherence to overall program and individual project schedules and budgets. Identifies program and project uncertainties, alternative resource plans, and other risks for both client and company. Implements mitigation strategies and contingency plans
40%
Prepares and manages overall integrated program management plan in conjunction with Program Sponsor / Head of Project Delivery, measures and reports on deliverables, outputs and progress against this plan. Manages inter and intra program (and project and portfolio) dependencies
Monitors and controls program level risks and issues, implementing mechanisms to identify and analyse them as well as planning responses to them
Manages program scope to ensure that requirements are analyzed, documented and agreed and the impact of any subsequent change is formally assessed, evaluated and approved
Prepares Program Charter and secures Sponsor sign-off, defines program structure, prepares Project Checklist(s) and Compliance Questionnaire(s) and ensures that they are appropriately routed for review and approval
Defines policies, procedures and documentation to create, manage and control the integrated program schedule
Manages the program budget - develops the program cost baseline by program component and measures progress and completion forecasts against them, ensuring that variances are reported and approved as necessary. Demonstrates high level of financial and cost management discipline and holds other project managers to the same high standard of fiscal discipline
Defines the quality metrics to be used at a program and project level and implements processes to measure the quality of deliverables against them
Collaborates with the Program Sponsor, Portfolio Manager(s) and IT Project Office to ensure that the closed loop benefits realisation process and measures are in place
Organizes and leads the program team to achieve the program objectives, ensuring that team roles, responsibilities and expectations are understood and fulfilled
Ensures the collection, generation, distribution, storage, retrieval and timely distribution of relevant program information to all stakeholders and program team members
Identifies people, groups or organizations impacting or impacted by the program and develops strategies for engaging and communicating with them to meet their needs and expectations
Bachelor's degree in computer science, system analysis or a related study, or equivalent experience
Demonstrable experience in establishing IT strategies and associated roadmaps for Infrastructure and Service Management teams
Demonstrable experience of managing large, complex IT programs
PMP or Prince2 qualified preferred
Knowledge / qualification in IT standards such as ITIL
Knowledge of Pharmaceutical industry preferred
Demonstrable knowledge, experience and capabilities in: stakeholder management, financial planning, business plan development, governance practice, project and program methodologies and lifecycles, e.g. SDLC, and risk management frameworks, project management ‘good practice&#8217
Demonstrable experience of working with multiple on-shore and off-shore Managed Service Providers and working in and with a matrixed IT and Business Organization
Deep project and program management experience with major IT infrastructure initiatives
Must have data center relocation experience
Looking for a candidate who can not only drive the tactical aspects of a data center move, but also has the experience and presence to drive strategic activities regarding infrastructure
Pharmaceutical experience very highly desired
PMP/PgMP desired

Product Strategy Program Manager Resume Examples & Samples

Track BU performance vs goals, facilitate governance reporting (eg, In-Line Committee, ExCo updates)
Coordinate and optimize decision making and cross-PST information flow
Facilitate BU Strategic Planning and budget planning processes
Lead BU cross-PST organizational projects (either strategic and/or operational) as requested by the BU leader
Collaborate with key functional stakeholders to develop, validate, and disseminate key BU, strategic, financial, and product related deliverables (major issues, risks, opportunities) to appropriate forums
Collaborate in advisory capacity with other Product Strategy Program Managers, PSTL’s, BU Heads, and other key stakeholders to cultivate cross-BU/PST opportunities to maximize synergies for in-line performance (i.e. shared investments, services, innovations, etc)

Marketing Operations & Phone Strategy Program Manager Resume Examples & Samples

Develop and drive Early Engagement marketing strategy and communications for the New to Citi customer in the Phone channels to continuously improve the card member experience within the first three months on book. Success will be measured on driving card activation, early card spend, spend acceleration, online enrollments and usage, and net promoter score (NPS)
Manage end-to-end (strategy through execution) the New to Citi Cross Channel Marketing repository that drives content across channels: partner with product management teams to create/update the content, obtain all necessary approvals, and implement flawlessly. Inherent to this will be the development of all requisite creative, testing, tracking, and insertion of value prop marketing and acquisition offer information
Proactively engage Proprietary Product Management/Non Rewards teams to understand product changes and stay abreast of regulatory changes to ensure early engagement strategies and collateral are aligned and serve as the Non Rewards champion for early engagement strategy
Lead the Financial forecasting and reconciliation for all EE team efforts and program execution and oversee efforts of consultant or staff inclusive of forecasting, reporting rollups, e.g., FYF submissions
Technical Projects – define business cases, submit candidations and execute/implement on approval
Oversee MIS/forecasting/reporting
Develop, review and adjust team roadmap to monitor competitive position and deliverable calendar and key presentation management
Ensure programs and strategies across the team are analyzed, measured and reported meet the standards required for rollout and new opportunities identified
Manage platform updates and migrations that impact the team as well as monthly budget reviews and program profitability
Adopt/adapt and be ready for new product launches, regulatory changes, etc
Work within and across Early Engagement team and with Director to ensure consistency of efforts across and within EE team. In addition utilize partners, e.g., Acquisitions, Digital, and Decision Management teams as appropriate
Asses Big Ideas, and participate in the development of transformational marketing activities
Manage program execution and oversee efforts of consultant or staff
10+ years of direct, relevant experience in consumer/product marketing and/or channel strategy with background in Decision Management, CFO or Program Management Office and operations a plus
Bachelor’s degree required; advanced degree strongly preferred
Possess exceptionally strong capabilities in data analytics, Excel, and Microsoft Office report preparation, and proficient in Cognos data manipulation. Is knowledgeable and proficient in financial reporting within Citi models and systems
Demonstrated understanding of the changing economics and operational capabilities of the Cards business
Understanding of broader consumer financial business models
Ability to follow industry trends and best practices and adapt to fit into Citi Cards operating model
Demonstrated ability to synthesize, prioritize and drive results with a strong sense of urgency. Able to distill complex/technical ideas to non-tech audiences
Strategic and critical thinker
Data-oriented, financial acumen with a business manager mindset
Self-motivated with a passion and ability to transform the Cards business

Product Strategy Program Manager Resume Examples & Samples

The Product Strategy Program Manager (PSPM), working collaboratively with the Product Strategy Team Leader (PSTL) is responsible for leading the translation of BU/Product Strategy into clear and actionable plans to effectively drive Product Strategy Team (PST) performance
The PSPM will also actively work with the PSTL to manage and influence the operational, planning and decision-making aspects of the PST to ensure strong alignment between BU/ Product/ Lifecycle strategy and operational execution (the latter via close interaction with PST- aligned Global Development Team and other PST-aligned Project Teams). The PSPM will measure and report progress towards plan
Additional responsibilities may include acting as a BU Business Partner, providing direct leadership and planning support to the BU Head and other functional leaders to develop and disseminate key strategic, financial and product related deliverables, including cross- PST/cross-BU initiatives
90%
10+ years’ experience in pharmaceutical development and commercialization of branded prescription drug products with a minimum of 8 years direct experience across a diversity of therapeutic areas and all stages of development and commercialization (Phase 1 thru launch)
5+ years’ experience in program/project management in the pharmaceutical environment

Cyber Security Strategy, Program Manager Resume Examples & Samples

Reports to Comcast's Sr. Director, Cyber Security Strategy, and will act as a highly collaborative partner within Information and Infrastructure Security, and demonstrates proven expertise and success with developing operational security plans and reporting mechanisms that align and integrate with departmental and corporate strategies and business goals
Assists with the development and maintains the IIS mission, goals and strategic objectives, and supports the development of the annual operating plan to address current and emerging needs. Develops ongoing progress reporting against these plans and objectives
Demonstrates proven expertise and success in managing multiple cyber security projects across multiple security domains, such as security strategy and architecture, integrated risk management, identity and access management, data protection, incident and threat management, and security infrastructure. Develops reports to track planning, scheduling, issues, risks and overall status. Assists with development of action plans to resolve issues, pain points, and/or competing priorities
Analyzes actual performance against the plan and makes adjustments consistent with plan objectives. Ensures program milestones are accomplished and ensures overall committed timelines are met. Documents all major plan changes in scope, approach, resources and timeline
Develops and fosters relationships within IIS and the business units to ensure understanding of organizational capabilities, roles, and services
Drives the coordination and execution of a governance structure and processes to support the selection and rationalization of security technology, products and tools, partnering across IIS and business constituencies
Develops and leads strategic governance and quarterly business reviews with meaningful agendas and service level agreements (SLAs) for all managed security services and external security providers to achieve the desired level of service, efficiencies, impact, and added value from all strategic vendors. Coordinates the management of existing and future strategic vendor relationships
Coordinates the renewal of managed security services contracts, partnering across IIS, Procurement and Finance
Facilitates the development of efficacy measures of the cyber security program to convey the overall security posture and maturity of the program, including trends and leading indicators of risk. Executes monthly reporting to senior management
Continuously monitors processes and drives improvements in efficiency and quality of the security program
Leads the development of workflows to support the transition of strategic plans into practical implementation plans and operational readiness. Facilitates and coordinates the handoff from the Cyber Security Strategy (planning function) to Cyber Security Engineering (build/run functions) and Cyber Security Risk Management (compliance monitoring function)
Maintains continuous communication with key stakeholders in support of the cyber security strategy and plan, and regularly solicits feedback to uplift the program and capabilities
Abreast of industry best practices, vendor capabilities and academic frameworks to sustain a best-in-class and highly innovative cyber security program
Assists senior cyber security architects with facilitation of strategic planning activities, documentation of strategies, technical roadmaps and security tool rationalization
Oversees the creation of new and innovative processes and tools as necessary to support additional needs and requirements on an ongoing basis. Encourages new and innovative ideas to solve challenging security issues and embraces continuous improvement and agile work styles
Demonstrates strong facilitation and collaboration skills, and leadership even when they are not the designated leader
Minimum 3 years security program manager experience and a strong track record, ideally with a large consulting firm
Experience influencing security engineers and architects with best practices
Possesses an entrepreneurial spirit and self-drive to keep moving things forward even in the face of ambiguity and imperfect knowledge; avoids analysis paralysis'
Strong sense of ownership, drive and results orientation
Experience in designing and operating governance and security processes at the system, network and application levels; Experience leading managed security services (MSS) business relationships
Strong interpersonal and customer service skills; ability to work closely with people at all levels of the organization in a highly collaborative and impactful manner
Superb written and oral communication skills involving both business and technical sides
Able to credibly coordinate between technical teams and business stakeholders
Proven ability to execute both strategically and tactically, and excited to take on new, ambiguous projects that will be industry defining
Success in this role means you are passionate about analyzing the evolving challenges of cyber security and developing innovative solutions working with internal customers and their unique workloads and priorities
Proficient in developing and delivering highly professional presentations using PowerPoint and simplifying key messages for senior management without using overly technical jargon
Education Level: Minimum Bachelor's Degree
Field of Study: Information Sciences Technology, Cyber Security, Computer Engineering
Certifications: Relevant cyber security and project management certifications, such as CISSP, CISM and/or PMP are desired
Years of Experience: Generally requires 7+ years related experience
Travel: Up to 20%, ability to travel within the Comcast geographic areas, primarily Philadelphia, PA and Moorestown, NJ

Service Strategy Program Manager Resume Examples & Samples

Manage the Application Platform Engineering portfolio of technology projects
Assist with the creation of strategies that translate to business capability offerings and technology roadmaps
Build, grow and manage relationships with internal NBCUniversal customers and partners to promote and deliver successful Application Platform Engineering engagements
Learn, understand, and articulate Application Platform Service Portfolio and translate them into value driven technology offerings to NBCUniversal customers
Work with departments within Application Platform Engineering to learn technology offerings and translate them into new service offerings
Support the Collaboration team with Business Analyst functions
Maintain and support Demand Management function for Application Platform Engineering
Use MS Dynamic Customer Relationship Management (CRM) system to improve customer relationships with Application Platform Engineering
Maintain CRM system with accurate data and produce timely reports
Use Strategy Roadmap Builder system to articulate the relations between Platform service and product roadmaps and their potential impacts on application portfolios
Build a collaborative relationships with key technology stakeholders of Application Platform Engineering
Provides recommendations to service offerings based on customer and or market demand
Support initiatives launched within the Service Strategy group and help steward to successful completion
10 years minimum IT experience
Acute Leadership Focus
Acute Team Focus
3-4 years strong Project Management
Ability to effectively communicate with business stakeholders
Ability to create and mature business relationships
Ability to prioritize and drive sound business decisions
Ability to derive business requirements and translate them into value based technology solutions
Ability to convert complex technology language into easily understood business conversations
Ability to recommend changes in established processes and technology

Workforce Strategy Program Manager Resume Examples & Samples

Workforce planning, strategy and oversight of
Extensive experience in complex inventory management in a regulatory compliance based environment
Demonstrated ability leading and collaborating with cross-functional teams
Ability to work, lead and influence through ambiguity
Ability to think analytically and problem solve
Experience working with Medicare and/or other highly regulated programs
Experience working in Grievance & Appeals
Previous experience using SQL in reporting and analytics
Demonstrated experience with process documentation and re-engineering
Qlikview experience
Minitab experience

IT Strategy Program Manager Resume Examples & Samples

Project planning, execution, and control for risk initiatives
Identifying and managing to the critical path and milestones of a schedule
Identification of risks which impact program and project deliverables with follow through on mitigation, resolution and path to green
Closely monitor project progress and ensure timely completion
Direct the communication of status and issues to all stakeholders, including senior management, on a timely basis
Prepare and report project status on a regular basis, including metrics needed for various risk groups
Excellent analytical, problem solving and critical thinking skills
Excellent presentation skills. Ability to present to senior levels of management
Execution oriented with strong attention to detail
Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
Ability to work in a matrix environment and partner with virtual teams
Strong consulting and stakeholder management skills and the ability to build and foster internal relationships
Proven track record in delivery of multiple parallel initiatives
8-12 year’s relevant project experience in Financial Services with track record of success
Strong Program/Project Management skills/working knowledge of the techniques for planning, monitoring and controlling programs and resources (PMP Certification a plus)
Understanding of regulatory requirements
Valuing Diversity: Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organizational success

Data Strategy Program Manager, ED Resume Examples & Samples

More than 650 investment professionals providing over 200 different strategies spanning the full spectrum of asset classes including real estate
Leadership positions in America, U.K., Continental Europe, Asia, and Japan
Lead the implementation of the various streams of work within the Data Strategy
Coordinate the development of the core product with the Engineering team
Coordinate the on-boarding of applications/functions to the Data Platform
Communicate the status of the programme and projects to the wider Technology and Business groups
Collaborate with IT teams to get the data into the Data Platform
Collaborate with CDO (Chief Data Office) on the data standards and data quality
Collaborate with the architecture team on data distribution

Strategy Program Manager Resume Examples & Samples

Manage the program management office and responsible for coordination across multiple programs / projects in support of a multi-year strategic roadmap
Assess project plans and progress; collect, consolidate and review status and related reporting in an accurate, timely and comprehensive fashion
Manages issue escalation, triage and communications / documentation process for programs with significant complexity and risk
Support program management on end-to-end project planning, risk identification, dependency tracking, issues identification / escalation, and change management on projects
Assist with agenda and content creation for weekly core working team meetings and regular senior management updates. Provide detailed documentation of key decisions and follow ups from the meetings and conduct follow up with action item owners
Partner closely with individual work stream project managers and provide consistent framework for measuring status, escalation points and other processes across the program
Promotes teamwork in problem resolution
Managing production of key senior management updates
Closely work with business leads to understand goals, business content and help ensure successful execution
Lead program management office and large-scale programs
Provide thought leadership and execution oversight for functional project managers

Product Strategy Program Manager Resume Examples & Samples

4 years’ experience in pharmaceutical development and commercialization of branded prescription drug products with a minimum of 5 years direct experience across a diversity of therapeutic areas and multiple stages of development and commercialization (Phase 1 thru launch)
2+ years’ experience in program/project management in the pharmaceutical environment
A self-starter who is pro-active, has tact and diplomacy, and is true team player
In-depth knowledge and use of Microsoft Project; demonstrated versatility in operations / program management tools to facilitate functional and geographic collaboration
Significant experience working with and/or leading cross-functional and global teams
Strong ability to influence and negotiate competing priorities
Strong interpersonal skills reflecting cultural awareness and sensitivities, unique ability to manage group/team dynamics, and conflict resolution
Strong communications and presentation skills, including written and oral communication of executive level information and recommendations; global and cross-functional communications
Facilitation and/or leadership of complex and cross-functional projects
Ability to synthesize complex and diverse inputs to a problem, and recommend solutions/ preferred options
Able to challenge product/ project assumptions in order to resolve conflicts, optimize schedule, cost and quality and ensure alignment of asset goals and objectives
Demonstrated versatility in operations / program management tools to facilitate functional and geographic collaboration and maximize LPT effectiveness
Fluency (spoken and written) in English

Product Strategy Program Manager Resume Examples & Samples

8+ years’ experience in pharmaceutical development and commercialization of branded prescription drug products with a minimum of 5 years direct experience across a diversity of therapeutic areas and multiple stages of development and commercialization (Phase 1 through launch)
A self-starter who is pro-active, has tact and diplomacy, and is a true team player
Strong interpersonal skills reflecting cultural awareness and sensitivities, unique ability to manage group/team dynamics, and conflicts’ resolution
In-depth knowledge and use of Microsoft Project; demonstrated versatility in operations / program management tools to facilitate functional and geographic collaboration and maximize LPT effectiveness
Ability to influence and negotiate competing priorities
Able to challenge product/ project assumptions in order to resolve conflicts, optimize schedule, costs and quality. Ensure alignment of asset goals and objectives
Facilitation and/or leadership of cross-functional projects

Product Strategy Program Manager Resume Examples & Samples

10+ years’experience in pharmaceutical development and commercialization of branded prescription drug products with a minimum of 8 years direct experience across a diversity of therapeutic areas and all stages of development and commercialization (Phase 1 through launch)
A self-starter who is pro-active, motivates, has tact and diplomacy is a true team player and demonstrates leadership skills
Polished communications and presentation skills, including written and oral communication of executive level information and recommendations; global and cross-functional communications
Strong analytical and decision-making ability, including ability to synthesize complex and diverse inputs to a problem, and recommend solutions/ preferred options

Strategy & Program Manager Resume Examples & Samples

Manage formation and execution of IT shared service strategy with alignment to organization’s goal
Identify and ensure strategic opportunities to provide strong return on investment on IT shared services
Design for no-operations, develop and continuously innovate and optimise the portfolio of self-service offerings and operating model
Provide advisory and recommendation on industry best practices in IT service management, application and infrastructure delivery capabilities
Develop the strategic roadmap for new IT services and ensure alignment to the bank’s goals
Ensure all key communication assets are consistent in messaging the core mission of IT shared services
Practice agile in daily course of work

Product Strategy Program Manager Resume Examples & Samples

The Product Strategy Program Manager (PSPM), working collaboratively with the Product Strategy Leader (PSL) and Global Development Leader (GDL) is responsible for ensuring the translation of Franchise/Product Strategy into clear and actionable plans to effectively drive Late Stage Product Team (LPT) performance
The PSPM will also actively work with the PSL and GDL to manage the operational, planning and decision-making aspects of the LPT to ensure strong alignment between Franchise/ Product/ Lifecycle strategy and operational execution (the latter via close interaction with LPT-and sub-teams
At the AD level a PSPM will work under the supervision of a more senior PSPM for complex and/ or high priority programs. They may work independently on less complex programs or LPTs
90% LPT Operations / Program Management
Provide best in class operations and program management expertise to drive LPT members towards excellence in execution
Develop, maintain and track robust, cross-functionally aligned and integrated (R&D, Supply, Commercial) product plans encompassing all key operational deliverables associated with the LPT strategy
Develop team meeting agendas and minutes, including mechanisms to drive accountability of actions across the LPT members
Strong objective advisor to PSL and GDL to maximize team effectiveness
Close collaboration with Commercial, R&D and Tech. Ops PM’s to ensure operational alignment of Commercial, R&D and manufacturing activities to LPT endorsed deliverables and priorities
Program management support of LPT-related, cross-functional initiatives (i.e. launch readiness purpose driven task forces)
Operationalize and drive the annual planning processes from a LPT perspective, i.e. Product Strategy, Lifecycle Management, Strategic Product
Plans, Brand Plans, Budgeting, Long Range Planning
Facilitate collection, alignment and validation of LPT Sales & Marketing budget ensuring alignment to LPT strategy
Facilitate preparations and analyses of LPT business reviews, goal setting and routine evaluation processes, and progress against LPT strategy and action plans
Close collaboration with PSL, GDL and LPT functional team members to ensure coordinated evaluation of product opportunities / scenarios and development of comprehensive integrated recommendations (e.g., to Governance Committees) and strategic and operational product plans based on LPT defined objectives
Promote visibility and transparency of information within the LPT, across LPT sub-teams and other forums to accelerate decision making, obtain alignment, and increase foundational knowledge, identify and communicate product and LPT related objectives, issues, risks, and where applicable, facilitate cross-LPT/Franchise discussion on impact
10% CP&PM
Active participation in the CP&PM team and PM forums to deliver CP&PM initiatives and build a center of program and project management excellence
Support Franchise initiatives as required

Product Strategy Program Manager Resume Examples & Samples

The Product Strategy Program Manager (PSPM), working collaboratively with the Product Strategy Leader (PSL) and Global Development Lead (GDL) is responsible for pro-actively working independently, to lead the translation of Franchise/Product Strategy into clear and actionable plans to effectively drive Late Stage Product Team (LPT) performance
The PSPM will also actively work with the PSL and GDL to manage and influence the operational, planning and decision-making aspects of the LPT (generally more complex or multiple programs) to ensure strong alignment between Franchise/ Product/ Lifecycle strategy and operational execution (the latter via close interaction with LPT and sub-teams), and measure/ report progress towards plan
Working independently, and without routine management supervision, responsible for providing best in class operations and program management expertise to drive LPT members towards excellence in execution
Close collaboration with R&D, Commercial and Tech. Ops

Product Strategy Program Manager Resume Examples & Samples

The Product Strategy Program Manager (PSPM), working collaboratively with the Product Strategy Leader (PSL), Global Development Lead (GDL), and with support from manager, is responsible for ensuring the translation of Franchise/Product Strategy into clear and actionable plans to effectively drive Late Stage Product Team (LPT) performance
The PSPM will also actively work with the PSL and GDL to manage the operational, planning and decision-making aspects of the LPT (generally, less complex programs) to ensure strong alignment between Franchises/ Product/ Lifecycle strategy and operational execution (the latter via close interaction with PSL and GDL, LPT, LPT Sub-Teams), and measure/ report progress towards plan
Working in collaboration with manager but with minimal direct, routine supervision, responsible for providing best in class operations and program management expertise to drive LPT members towards excellence in execution
Close collaboration with R&D and Tech. Ops PM’s to ensure operational alignment of R&D and manufacturing activities to LPT endorsed deliverables and priorities
Operationalize and drive the annual planning processes from a LPT perspective, i.e. Product Strategy, Lifecycle Management, Strategic Product Plans, Brand Plans, Budgeting, Long Range Planning
Close collaboration with PSL, GDL and LPT, sub-team members to ensure coordinated evaluation of product opportunities/ scenarios and development of comprehensive integrated recommendations (e.g. to Governance Committees) and strategic and operational product plans based on LPT defined objectives
Promote visibility and transparency of information within the LPT, across LPT-aligned sub-teams and other forums to accelerate decision making, obtain alignment, and increase foundational knowledge, identify and communicate product and LPT related objectives, issues, risks, and where applicable, facilitate cross-LPT/Franchise discussion on impact

Senior Branding & Strategy Program Manager Resume Examples & Samples

Minimum of 10 years experience in marketing communications, marketing strategy and/or integrated marketing organizations, 3 of those in management positions
A broad set of consumer, commercial marketing & negotiation skills and inspiring leadership style is required together with a working understanding of all business functions and key business processes. Excellent communication skills are required to facilitate and manage diverse relationships locally and internationally, internally and externally
Bachelors Degree Required
Proven ability to work with cross-functional teams
Proven ability to work with virtual teams
Well rounded Consumer Marketing skills
Experience managing and working with external agencies
Demonstrated ability to utilize research and information to make data-driven decisions
Innovative and creative, ability to engage others regarding new ideas and projects
Must be able to operate in a fast-paced environment
Proactive and driven
Proficient English is a must

Specialty Strategy Program Manager Resume Examples & Samples

Follow project and product development methodologies to implement projects and new program capabilities
Ensure appropriate controls are developed and implemented post program implementation
Address escalated issues, use data and risk analysis to drive informed decisions
Build relationships with business owners, resources and key matrixed contributors across the organization (build the network) to facilitate the on-time delivery and ongoing management of well thought out solutions
Identify key performance metrics and establish dashboards. Be accountable for select Specialty programs to ensure their operational and financial success. Examples of key specialty projects you may be assigned include: Specialty Infusion Optimization, Specialty Insights Engine, Medical Management, Benefit Designs, Provider Networks, Specialty Clinical Program Management and Oncology Management initiatives
Bachelor’s Degree in Engineering or Business
Experience in the specialty pharmacy, pharmacy benefit management or health plan industries
Strong understanding of data and processes
Comprehensive knowledge of all Microsoft Office applications
Experience developing and delivering presentations on clinical and business topics
Flexible, dynamic personality with strong influencing skills, who works well in a team environment and is also an individual contributor
Ability to assimilate, analyze, draw conclusions, and make decisions and recommendations from complex data
Ability to organize and lead matrixed teams, work in teams and perform in an individual capacity to achieve goals and meet deadlines
Prior experience managing multiple simultaneous projects
PMP

Specialty Strategy Program Manager Product Development Resume Examples & Samples

Create and maintain functional expertise (know the business you serve), redundancy (build the bench) and continuity (no gaps in service) throughout the team
Establish our product development methodology for defining our approach and engaging stakeholders in the effective, efficient delivery of clinical and cost management programs
Follow project and product development methodologies to implement projects and new product and program capabilities
Ensure appropriate reporting and controls are developed and implemented
Be able to independently solve problems to analyze issues and create action plans
Secure and align project resources with critical business needs
Identify key performance metrics and establish dashboards
Be accountable for select specialty programs to ensure their operational and financial success
Serve as a product, project and process SME and role mentor to resources on our team
Bachelor’s degree in business, engineering or computer science
10+ years business experience, including 5 years experience in the specialty pharmacy, pharmacy benefit management or health plan industries
Strong understanding of data, processes and methodologies
Understanding of project management tools and approach
Demonstrated ability to run large scale, highly visible programs
Experience developing and delivering presentations to business leadership and diverse business groups
Ability to assimilate, analyze, draw conclusions, solve problems and make decisions and recommendations from complex data
Flexible, dynamic personality with strong influencing skills to generate understanding of our priorities and requests and to gain matrixed resource support
MBA and/or Master’s Degree
Progressive business consulting and/or operational leadership experience
PMP or other delivery methodology certification

Strategy & Program Manager Resume Examples & Samples

Work closely and collegially with EMEA, APJ, and AMS teams including state and local policy and political team and others in the Government Relations team to leverage resources effectively to achieve objectives
Project and program management of strategic initiatives for global government relations
Develop business relationships with trade associations such as ITI, Technet, PSC and others as well as coalitions as needed, and manage yearly association dues
Serve as a coordinating resource with global teams to ensure operational efficiencies
Own development of materials for Head of GR, executive leadership team, and other ad-hoc projects
Work with internal teams across business units and global functions to achieve strategic objectives in policy, thought leadership, and public sector support
Support PAC activities as necessary
Work with Legal and other corporate functions
Minimum 5 years of demonstrated work experience in government, corporate strategy, finance, operations, or other field
Strong political and personal judgment
Experience within a corporate project team or project management, and coalition-building strongly preferred
Experience working successfully in a matrix environment
Experience working for HP is preferred
Demonstrated results in developing and implementing management programs involving relationship building/legislative issues/strategic alliances
Ability to represent the company publicly in a variety of settings
Action-oriented, decisive, quick study with proven ability to be strategic, accurately analyze information and execute to achieve goals
Ability to handle and prioritize multiple, competing priorities
Ability to lead and motivate others, and to work as a team player
Strong powerpoint skills and the ability to plan a presentation are critical skills for this position
B.S. or B.A. degree desired
Hill experience a plus as is experience with lobbying firms

Segment Strategy Program Manager Global Client Banking Resume Examples & Samples

Strong client orientation and the skills and ability to solve problems from both a representative and client point of view
Understanding of key digital channels of engagement for clients – measurement of digital engagements and broader strategic for Global Clients in the digital space
10+ years marketing/business management experience, preferably in Segment or Product Management or Customer Marketing discipline

Data Strategy Program Manager Resume Examples & Samples

Be a conduit between customer experience and business strategy requirements, and data technology/capability delivery
Synthesize the information needs of customer-facing stakeholders and partners into requirements and execution plans
Play a key role in the implementation of SAP Hybris for product information management and eCommerce, and be a subject matter expert for delivering future capabilities through the platform
Provide insight and guidance to the Digital Business Transformation program on data architecture, technology and management best practices
Help define tools and processes for the administration and management of enriched product content
Collaborate with IT/BICoE to drive development of product and customer data models and architecture ensuring completeness, flexibility and scalability
Manage projects according to plan and roadmap, ensuring scope integrity and successful completion
Contribute to the with focus on personalization and entitlement, establishing a single source of reference for product content (master through enriched), and leveraging data to support new service and business opportunities
Be an active and influential voice among functional data owners across the company in driving an enterprise data management vision and strategy
Contribute to the Digital Business Innovation pillar of identifying trends, insights and best practices around Digital operations, customer experience and technology
BA/BS degree in a data/technical field, business or a relevant discipline
10+ years of experience as a technical expert in data management or engineering, including design/development of data models and architecture, and data integration and migration
Demonstrated experience defining sound, repeatable, efficient information management processes
Ability to collaborate cross-functionally, and influence others without direct authority
Outcome and detail oriented
Strong written/verbal communication skills
A passion for solving complex system and data challenges and desire to thrive in a constantly innovating and changing environment
Ability to understand, digest and apply technical concepts, and align to business objectives
Strong problem-solving and organizational skills
Ability to work with minimal direction in a constantly evolving fast-paced environment
Ability to work harmoniously in a matrixed organization and with cross-functional teams
Understanding and appreciation of the importance of the customer and their experience, and ability to connect it to project requirements and outcomes
Experience working in a B2B/manufacturing organization
Understanding of agile project management and execution methodologies. Ability to operate in this manner

Digital Strategy Program Manager Resume Examples & Samples

The Digital Strategy Program Manager’s responsibilities include but are not limited to
Develop the strategy and roadmap to increase Verizon’s online product presence visibility and site traffic, enabling existing and potential customers to easily discover and locate services relevant to their business profile and requirements
Identify strategic challenges, develop and articulate a vision, provide strategic frameworks and produce actionable roadmaps inclusive of digital infrastructure and content creation
Lead the digital strategy program to develop appropriate product taxonomy, navigation, personalization and search strategies to deliver relevant customer experiences and increase conversion rates
Lead market research to determine customer preferences and online content effectiveness. Becoming an expert on customer lifecycle optimization’ through deep insights into customer habits and experiences
Drive strategic roadmap for systems supporting the digital strategy and ensure evolution for internal frontline systems and ancillary support systems
Develop, document, execute, and continuously refine a best in class digital content strategy, driven by data & analytics. Creating and presenting product content, imagery and videos to help customers understand each product’s unique value proposition
Lead development and evolution of VBM’s Self-Serve systems to optimize the customer experience
Build strong business cases to prioritize system development and enhancements
Drive and manage key business initiatives which positively impact VBM and Verizon performance and involve some or all functions of VBM; as well as outside channel partners with the intent of driving business improvement and transformation

Strategy & Program Manager Resume Examples & Samples

Highly missional in orientation and motivation
Ambidextrous – happy to practice agility and wear multiple hats; comfortable with ambiguity
Culture-creating – active in building a compelling culture that drives our mission and success
Driven, with optimism – quick to recognize progress and quick to press on
Anticipating Chief Executive’s needs (like a chief of staff role, aka C.E. by extension)
Ongoing strategic planning for the team (at large and by strategic initiatives)
Work across the Love & Money Project, the entire brightpeak organization and into Thrivent to ensure collaboration and anticipate synergies, dependencies, and potential issues
Jack- or Jill-of-all-trades: willing to wear multiple hats and act as a utility player as necessary
Ongoing management of the team and projects/processes: must coordinate, track, and direct all elements of the Love & Money Project
Dissect, assess, and coach the team on business case development and benefit realization
Nimble, creative, direct and effective communication (written, oral and visual) of key strategic concepts
Outside of the box thinking to challenge brightpeak and industry practices
Maintain strong handle on industry and key Love & Money business concepts and drivers
Draft executive and board level presentations
Crafting communications to create whole team buy-in around strategic initiatives
Contributes to the creation, maintenance and decision making principles surrounding key business and operational decisions
3+ years in a strategy and project/process management role
A baseline of industry and basic product knowledge
Experience or familiarity with sound behavior science
Experience working in the non-profit and/or financial services sector
Awareness of key strategic problem solving frameworks

Workforce Strategy Program Manager Resume Examples & Samples

Play the primary role in defining the workforce support strategy for the team in conjunction with relevant Intellectual Property and legal stakeholders. Communicate an ongoing workforce strategy and design roadmaps for its implementation, collaborating heavily with the Intellectual Property leads and partners across the team
Own end-to-end the strategic support vision for the IP Ops team. Work with the IP team and Legal leadership to define, launch and drive strategic and operational initiatives
Interface frequently with workforce planning leads on partner/related teams to ensure best-in-class cutting edge support and continual improvement
Serve as IP & Privacy lead for the Workforce Strategy horizontal within the IP team and work with contributing members of Global Support Ops and Strategic Operations to implement group's vision
Collaborate with the local team leads, the GSO manager, and legal stakeholders to build and implement a workforce prioritization process that uses data, priority, and other inputs to define the IP team's support infrastructure
Work hand in hand with the Global sourcing team and Finance to budget and plan for optimal workforce solutions for the IP team keeping in mind TAT requirements, processing volumes, quality, and workflow sensitivities
Interact on a regular basis with the Business Intelligence PM to understand and define core team KPIs, use data to drive workforce decisions across the vendor and FTE teams, and advise the leads on trade-offs and costs to build out new processes
Define a flexible short, medium and long-term workforce optimization strategy for the team, build roadmaps in support of this strategy, and effectively communicate to key stakeholder groups. Build and maintain a scalable, workforce capable of scaling with the expected growth of a complex IP ecosystem
B.A. or B.S. degree or higher
4+ years of professional experience in end to end project management, workforce/vendor strategy planning, and/or operations

AM Local Strategy Program Manager Resume Examples & Samples

Ability to execute within a fast-paced and demanding environment, while managing multiple concurrent projects
Proactive, accountable, and assertive; strong work ethic
Organized, detail-oriented, and comprehensive project management approach
Confidence and skill to think strategically, develop solutions, and present recommendations to senior management
Excellent written and verbal communication skills with ability to articulate complex concepts in a clear and concise manner
Strong proficiency with desktop skills i.e. PowerPoint, Excel & Word
Superior judgment and discretion working with both confidential and sensitive information
Agile team player with the ability to work with diverse working styles on projects and coordinate resources effectively
5-6 years of experience in project management & business management
Understanding of the asset management business, various asset classes and investment products is desirable
Qualified professional (MBA or any post graduate degree)
Proven track record of delivering projects, complex product and/or new business initiative