Revenue Specialist Resume Samples

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DD
D Daniel
Dakota
Daniel
63640 Delmer Brooks
Los Angeles
CA
+1 (555) 822 8856
63640 Delmer Brooks
Los Angeles
CA
Phone
p +1 (555) 822 8856
Experience Experience
Los Angeles, CA
Revenue Specialist
Los Angeles, CA
Klein, Gerhold and Satterfield
Los Angeles, CA
Revenue Specialist
  • Maintain the integrity and accuracy of the chargemaster including annual review, issues, and requests, with focus on assigned departments / clinics
  • Develop and maintain fee sheets (paper and electronic) for accurate and timely charge capture functions, working closely with service area managers
  • Assist with system analysis related to chargemaster and charge capture functions, including the reconciliation of charges from all sources (fee sheets, Epic / EpicCare and subsidiary systems)
  • Ensure facility and professional charge capture and billing compliance with Federal and State regulations related to the chargemaster
  • Define and document recommendations and process changes related to chargemaster operations, charge capture and revenue integrity initiatives, system / weaknesses / errors, software design, and build / test scenarios for system implementations
  • Support internal and external reviews, assisting in business development, reimbursement, and charge capture processes
  • Educate self through industry readings, conferences and other forums on critical healthcare trends including billing and coding and analyze and identify potential implications for UWMC & HMC Chargemaster Operations and UWMC / HMC Revenue Integrity
New York, NY
Client Revenue Specialist
New York, NY
Gleason Inc
New York, NY
Client Revenue Specialist
  • Create a global network both internally and externally linking in regional contacts to maximize efficiency around the billing cycle and collections management
  • Develop and roll-out training to regional and local billing teams to manage and resolve quality issues
  • Provide financial analysis to support fee deal negotiations
  • Management/delivery of bespoke analysis requested by the client teams and the EC at periodic intervals or on an ad-hoc basis
  • Manage compliance audits to ensure the clients fee deal and terms of engagement are adhered to
  • Manage a client revenue function to coordinate assignments, budgeting, billing, ebilling, collecting and reporting for key clients
  • Spot-check invoices for accuracy and work closely with the global e-billing team on identifying and addressing the causes of inaccuracy
present
Boston, MA
Revenue Specialist / Collector
Boston, MA
Mitchell-Ritchie
present
Boston, MA
Revenue Specialist / Collector
present
  • A focused effort to resolve customer issues using collection and deduction resolution techniques to improve free cash flow and working capital
  • Ensure internal control and financial integrity over the revenue management process
  • Communicate control violations to management
  • Get involved when process improvement opportunities arise
  • Accurately process transactions though SAP and other Danone financial systems
  • Meet stated financial goals and objectives; KPI's
  • Change customer behavior to improve payment patterns by partnering with Sales, Supply Chain, CIT and/or other internal department's to formulate and implement strategy
Education Education
Bachelor’s Degree in Business
Bachelor’s Degree in Business
California State University, Fullerton
Bachelor’s Degree in Business
Skills Skills
  • Very good knowledge of Excel (knowledge of Visual Basic and Access would be an advantage)
  • Detail oriented and strong organizational skills
  • Ability to understand, interpret and apply applicable rules, regulations, policies and procedures
  • Knowledge of basic mathematical calculations
  • Very strong analytical and synthesis skills
  • Ability to effectively handle multiple priorities and work assignments
  • Ability to utilize problems solving techniques
  • Ability to communicate effectively, verbally and in writing
  • Ability and the desire to redesign processes and systems to create more efficiencies within the processes
  • Presentation skills and ability to lead a meeting / conduct presentation
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15 Revenue Specialist resume templates

1

Course Revenue Specialist Resume Examples & Samples

  • Management of GolfNow PLUS partner online tee time inventory, golf course local brand and outbound B2C communication efforts
  • Provide analysis of golf course inventory and revenue performance for GolfNow PLUS partners
  • Manage the tactical execution of established GolfNow PLUS strategies and golf course prescriptions
  • Expert utilization of GolfNow Central, GolfNow’s management software
  • Serve as primary liaison and lead contact for GolfNow PLUS partners
  • 2+ years of relevant work experience with dynamic products, preferably in the e-commerce space
  • Reliable with the ability to work independently without direct supervision in a demanding, fast paced, deadline driven environment
  • Online distribution experience is a plus
  • Self-starter and extremely detailed oriented
  • Strong team player
  • Must be willing to work in Orlando, FL
2

Lead Course Revenue Specialist Resume Examples & Samples

  • Detail oriented self-starter with outstanding interpersonal skills both verbal and written
  • Ability to handle multiple projects simultaneously
  • Online distribution experience
  • Golf industry experience
3

Course Revenue Specialist Lead Resume Examples & Samples

  • Strong computer skills (i.e. Excel, Google docs)
  • Some experience and interest in sales
  • Salesforce experience
  • Revenue management experience
4

Revenue Specialist Resume Examples & Samples

  • Monitoring and evaluation of executed promotions, verification of its sales results, uplift and profitability
  • Analyzing of growth opportunities (promo success drivers, promo mechanics efficiency, analyses of competitors, seasonality, potential of chains)
  • Monitoring of promo and regular prices – organization of meetings with presentation of price situation, conclusions, recommendation
  • Analyses of margin (producer, retailer)
  • Development of promo monitoring tools, managing of promo database
  • Take active part in creating new processes and systems to transition the team into new ways of working
  • Very strong analytical and synthesis skills
  • Very good knowledge of Excel (knowledge of Visual Basic and Access would be an advantage)
  • Ability of making conclusions and recommendations
  • Presentation skills and ability to lead a meeting / conduct presentation
  • Ability and the desire to redesign processes and systems to create more efficiencies within the processes
  • Communication and networking skills
  • 1 year of experience
5

Revenue Specialist, Small Business Market Resume Examples & Samples

  • Lead the development, preparation and submission of multi-year budgets and forecasts for small business products
  • Compile comprehensive results reporting and analysis for weekly, monthly and quarterly reviews
  • Track and regularly report key drivers (activations and deactivations) of unit performance
  • Analyze business performance to determine issues/opportunities and inform marketing decisions
  • Present key findings to management teams and business stakeholders
  • Work with Finance and others to build detailed reporting packages to better manage the portfolio
  • Ensure all forecasting and results deliverables are delivered accurately and within agreed-upon timelines
  • Working with cross functional groups across the company to drive both rate and volume to ensure overall revenue targets are managed too
  • A Bachelor’s Degree in Business and an MBA or related business education is an asset
  • Accounting designation considered an asset
  • Must have proficient MS Exel and PowerPoint skills
  • Project Management designation considered an asset
  • Experience using statistics and research in business case development
  • Experience with budgets and forecasting
  • Experience in negotiations
6

CCA Revenue Specialist Resume Examples & Samples

  • Review and approval of new customer orders
  • Data Entry of PMA contracts
  • Review, update, create Customer Master information
  • Calling customers to review contract specifications
  • Provide field training as needed
  • Work with field office personnel and Order to Cash Management to identify process deficiencies and implement established best practices
  • Follow up and work with field operations utilizing risk and opportunities reports
  • 1+ years related billing/customer service experience preferred
  • Billing/customer service experience in the construction industry a plus
  • Microsoft Office proficient
  • Detail oriented with good follow through
  • Good communication and analytical skills required
7

Revenue Specialist Resume Examples & Samples

  • Possession of a Bachelors degree from an accredited college or university may be substituted for two years of the required experience
  • Candidates may substitute U.S. Armed Forces military service experience as a non-commissioned officer in finance technician classification or finance technician specialty codes in the financial clerical and technician field of work on a year-for-year basis for the required experience
  • For education obtained outside of the U.S., you will be required to provide proof of the equivalent American education as determined by a foreign credential evaluation service. If you possess a degree obtained outside of the United States, please submit a detailed, course-by-course evaluation report from one of the U.S. equivalency evaluating members identified at http://www.naces.org/members.htm
  • Knowledge of federal and state tax laws and forms
  • Ability to deal with the public prior Branch Office/Taxpayer Service experience
  • Good organizational skills; ability to train, supervise and counsel professional employees
  • Computer experience and SMART system experience
  • Confidence and self-motivated
8

Revenue Specialist Resume Examples & Samples

  • Maintain the integrity and accuracy of the chargemaster including annual review, issues, and requests, with focus on assigned departments / clinics
  • Monitor, analyze and evaluate business needs, service requirements and reimbursement roadblocks (late charges, denials, write-offs)
  • Collaborate with clinical areas to implement appropriate responses to meet processing demands and customer requests and improve reimbursement
  • Develop and maintain fee sheets (paper and electronic) for accurate and timely charge capture functions, working closely with service area managers
  • Assist with system analysis related to chargemaster and charge capture functions, including the reconciliation of charges from all sources (fee sheets, Epic / EpicCare and subsidiary systems)
  • Ensure facility and professional charge capture and billing compliance with Federal and State regulations related to the chargemaster
  • Support accurate and timely charge capture and reimbursement through department education, assistance in goal achievement and appropriate reimbursement maximization through department operations analysis, system auditing and interactive issue identification / problem solving
  • Define and document recommendations and process changes related to chargemaster operations, charge capture and revenue integrity initiatives, system / weaknesses / errors, software design, and build / test scenarios for system implementations
  • Support internal and external reviews, assisting in business development, reimbursement, and charge capture processes
  • Analyze and develop technical guidance on healthcare finance issues and provide education to service areas as needed for accurate charge capture, billing and coding
  • Educate self through industry readings, conferences and other forums on critical healthcare trends including billing and coding and analyze and identify potential implications for UWMC & HMC Chargemaster Operations and UWMC / HMC Revenue Integrity
  • Provide other analysis and review of charge capture processes and the chargemaster as required
9

System Revenue Specialist Resume Examples & Samples

  • Billing for the Global Technology Operations (GTO) business and must work closely with all international and domestic divisions
  • Interpret Master Services Agreement (contract) pricing information and implement pricing structure into the CIRS Database
  • Report Revenue Accrual monthly by the third business day to the Billing Manager
  • Review all major dollar variances as well as the transaction variances for each client
  • Perform monthly client audits, annual client audits to identify possible revenue enhancement and/or loss, review all transaction counts for billing on a monthly basis with a focus on the Trades processed
  • Review findings with the Billing Manager, Account Management, Senior Director of Billing and A/R, Controller and Financial Analysts
10

Revenue Specialist Resume Examples & Samples

  • BA/BS Bachelor’s Degree in Hospitality, Business Administration, Finance, or Economics or a minimum of two (2) years of Analytical experience within Revenue Management, Data Management, Reservations, or Front Office Operations
  • Strong project, time management, and organizational skills
  • Ability to analyze, interpret and explain statistical data, to develop strategies and generate a course of action
11

Commercial Revenue Specialist Resume Examples & Samples

  • A Bachelor’s Degree in Finance, or Business Administration (or equivalent work experience) with proven relevant experience
  • ACCA qualification is preferred
  • Experience at a Big 4 accounting firm is a plus
  • Extensive knowledge of software revenue recognition (ASC 985-605) and related non-software revenue recognition guidelines (ASC 605-25)
  • Must be able to thrive in a dynamic, high growth environment while maintaining utmost integrity and be able to deal with quickly changing priorities
  • Excellent verbal and written English communication skills, including the ability to interact professionally with all levels of Sales and work well cross-functionally with legal, Sales Ops
  • Strong Excel and analytical and numeric skills
  • Driver of new initiatives and improvements in processes and systems
  • Hands-on and can do attitude to finding solutions
  • Pro-active manner, ability to use own initiative, and willingness to accept responsibility
  • Focused on delivery and deadline driven
  • Experience in working for US IT Company is an advantage
12

Revenue Specialist Resume Examples & Samples

  • Resolve unrecognized responsible pay party issues
  • Add and maintain entries in the corporate database including updates to locations, invoicing, and revenue reporting
  • Research and determine reasons why the responsible pay party is not recognized in the database
  • Research data for opportunities to increase billing, rating, and invoicing accuracy
  • Determine root cause issues and perform proactive measures to eliminate
  • Make corrections on freight bills to accurately reflect the bill of lading
  • Add and update entries to the corporate database to ensure accurate billing, rating, invoicing, and revenue reporting
  • Work as a team member to ensure that all team goals are met
  • Experience in PC applications and mainframe systems
  • Typing 50 wpm and 10 key by touch
13

Revenue Specialist Resume Examples & Samples

  • Proactive in recovering revenue on a weekly basis
  • Data entry of invoices into NetSuite
  • Prepare end of the month summary reports for the Finance team
  • Weekly, mid-month and month end invoice reporting
  • Work with team members to streamline the billing process
  • Work directly with accounts receivable team on researching invoices
  • Bachelor degree preferred or High School diploma/GED with equivalent experience
  • Advanced Mircrosoft Office with excellent Excel skills
  • NetSuite experience a plus
14

Revenue Specialist Resume Examples & Samples

  • Validating accuracy of contracts and the trade system
  • Accurately process trade claims in SAP and trade system
  • Resolve pricing discrepancies
  • Accurate and timely application of cash receipts
  • Validate trade accruals
  • Collection of past due invoices and invalid deductions,
  • Establish cross-functional relationships to respond to needs of the business
  • Contributing to the financial success of Dannon by increasing "free cash flow"
  • Improve DSO by identifying unpaid invoices and resolving customer issues impacting payment frequency
  • Partner with Sales to lead an aggressive and focused collection effort of invalid deductions
  • Ensure internal control and financial integrity over the revenue management process
  • Ensure that transactions in the revenue process are recorded consistent with internal policies & accounting rules
  • Communicate control violations to appropriate parties
  • Focus on value added activities within the revenue management process to improve the business
  • Deliver the best service to internal and external customers
  • Fluent in French
  • Strong communication and customer service skills
  • Experience with multiple systems, SAP, or Trade systems or financial, trade, order, warehouse
  • Strong analytical skills
  • Accounts receivable & collections helpful
  • Credit/Collections experience preferred
15

Revenue Specialist Resume Examples & Samples

  • Monitor route activities for the District and enter missing revenue activities (stops) in EBS
  • Perform daily reconciliations by comparing activities in EBS and iTrack; review missing revenue and resolve issues hindering the invoicing process
  • Validate iTrack billing codes for accuracy
  • Report “missing services” daily to DVP and branch leadership
  • Review customer contracts to validate correct pricings and services
  • Generate required daily, weekly and monthly reports
  • Research and respond to customer and branch inquiries
  • Perform other duties as assigned or necessary
  • Minimum of 3 years of billing experience
  • Minimum of 2 years of Microsoft Excel experience
  • Minimum of 1 year experience performing data entry
  • 2+ years of experience using EBS
  • 2+ years of experience using iTrack
  • Strong experience performing reconciliations
  • Experience handling difficult customer situations
  • High School graduate/GED
  • Self-motivated and able to work with little direct managerial supervision
  • Detail oriented and strong organizational skills
  • Sense of urgency and ability to multi-task
16

Group Reservations / Revenue Specialist Resume Examples & Samples

  • Consistently offer professional, friendly and engaging service
  • Book and enter room reservation requests using the Property Management System
  • Accurately process signed group contracts
  • Accurately maintain and modify blocks as necessary
  • Accurately produce the group wash and pickup reports as required
  • Attend all pre-con meetings and RevMax meetings
  • Enter rooming lists while ensuring accuracy, as required
  • Update reservations ensuring a flawless check in and check out process
  • Support Director with various reports and analytics
  • Liaise with Sales and other departments as required
  • Answer telephone and email inquiries in a timely manner
  • Previous reservations experience required
  • Previous Property Manager System experience required
  • Computer literate in Microsoft Window applications required
  • Must possess excellent communications skills, both verbal and written
  • Must possess excellent interpersonal and organizational skills and be attentive to detail and follow-up
  • Strong analytical competency required
  • Ability to work cohesively as part of a team with minimum supervision
17

Technical Revenue Specialist Resume Examples & Samples

  • Collaborate with the Legal and Business Development teams during contract negotiations and provide guidance to help streamline revenue recognition
  • Evaluate and document conclusions related to revenue accounting treatment
  • Lead the adoption of ASC Topic 606 - Revenue from Contracts with Customers
  • Continue to monitor and enhance the Order-to-Cash and Revenue processes to facilitate speed and accuracy at scale
  • Provide technical guidance and training to various teams across the company
  • Be responsible for the reporting of key revenue data and month-end close process and procedures
18

Revenue Specialist / Collector Resume Examples & Samples

  • A focused effort to resolve customer issues using collection and deduction resolution techniques to improve free cash flow and working capital
  • Convert non- EDI invoice customers to e-mail and check paying customers to EFT
  • Validate accuracy of trade deductions to approved plans and deals
  • Accurately process transactions though SAP and other Danone financial systems
  • Resolve customer disputes and discrepancies within Danone's SLA's (Service Level Agreements)
  • Establish positive cross-functional relationships to respond to the needs of the business and the customer
  • Meet stated financial goals and objectives; KPI's
  • Change customer behavior to improve payment patterns by partnering with Sales, Supply Chain, CIT and/or other internal department's to formulate and implement strategy
  • Work within an organization that is focused on value added activities, maintaining a high level of productivity, integrity and trust thereby positioned to respond to the needs of a growing Danone and our customers
  • Deliver best in class service to internal and external partners
  • Get involved when process improvement opportunities arise
  • Ensure that transactions in the revenue process are recorded consistent with internal policies and accounting rules
  • Communicate control violations to management
  • Adopt Danone's Leadership CODES; Danone leaders are COMMITED to an ambitious future, OPEN to learn and share with others, DOERS who deliver results fast by EMPOWERING and developing people, SELF AWARE and maintains self-balance, understands self and strives for development
  • Ability to multi-task in a fast paced environment
  • Must possess strong analytical and organizational skills
  • Ability to interact and communicate with all levels in a matrix organization
  • Encourages cross functional collaboration and effectiveness
  • Excels in both oral and written communication skills, able to tell stories with data
19

Revenue Specialist Resume Examples & Samples

  • 1). Demonstrated ability to perform and to supervise assigned tasks and maintain harmonious relationship among assigned employees and with public
  • 2). Good vocabulary and verbal expression
  • 3). Combination of twelve (12) semester hours of accounting, internal audit, data processing, business or municipal administration or at least three (3) years experience in municipal or utility collections
  • 4). Bond-able
  • Less than 3 years
  • At least 3 but less than 5 years
  • At least 5 but less than 7 years
  • More than 7 years
20

Revenue Specialist Resume Examples & Samples

  • Review and perform margin analysis of all orders that fall within the company guidelines of low margin
  • Analyze and inquire as to the reasons why the order is entered with low margin
  • Work with nationwide sales team and Order Processing department to make any necessary corrections found during the review
  • Confirm any expected back-end rebate programs with the Vendor Management Team
  • Gather facts from the sales team and perform business analysis on trans-shipment orders to ensure that the decision made by the sales team is the best suitable solution for the company
  • Obtain management approval on the low margin and/or trans-shipment transactions
  • Release orders for dispatching upon timely review
  • Set up/review customer log-ins to ensure full compliance with internal control policies on customer access
  • Research ad hoc inquiries as to the profitability of a transaction, customer(s) or sales rep
  • Follow up with vendors for any incorrect billing
  • Assist in month-end sales cut off
  • Strong understanding of business dynamics and fiscal responsibility
  • Extremely detail and task oriented
  • Must have excellent organization skills
  • Quick Learner
  • Team-oriented, self-motivated & energetic professional
  • Strong knowledge of Excel and MS Outlook
  • AA degree in Business or Accounting preferred
  • Minimum of 2-year experience performing profit analysis or business analysis
21

Revenue Specialist Resume Examples & Samples

  • Add/update entries to the corporate database to ensure accurate billing, rating, invoicing, and revenue reporting
  • Analyze data for opportunities to increase billing, rating, and invoicing accuracy
  • Identify system errors and review work procedures for improvement
  • Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions
  • Collaborating - Working cooperatively with others to help a team or work group achieve its goals
  • Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listening actively to others
  • Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
  • Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
  • Experience using MS Office applications (Word, Outlook, and Excel)
  • Two (2) years of experience in transportation industry or revenue management
  • Bachelor’s degree or equivalent educational background or work experience
  • Experience in transportation industry
22

Pricing & Revenue Specialist Resume Examples & Samples

  • Planning and administration of pricing for all versions of finished vehicles, and option codes, service parts by country / currency
  • Planning, budgeting, forecasting and monthly analysis of revenue
  • Administration of COMPAS pricing system (internal mainframe software) and its interfaces to ATLAS invoicing & SAP financial revenue
  • Coordination of invoicing activity with shared Accounting services provider
  • Proper accounting valuation of finished goods at a “lower of cost or market” determination (when needed)
  • Development of miscellaneous invoicing pricing as needed for special issues such as piece parts/subcomponents with labor and freight costs. Requires cross-functional coordination with various factory shareholders
  • Develop “cost plus” revenue prices for factory service parts by part number, by cost element (material, freight, labor, overhead, etc.); Update SAP system with yearly service parts prices
  • Business owner for Revenue section of Data Warehouse-Coordination with IT service providers to ensure data accuracy and quality
  • Lead cleanup of aged finished goods via the scrap process; lead audit of annual finished goods inventory with Production Control, Accounting Team and External Auditors
  • Generate management reports on revenue plans and budget vs. actual reconciliations (volume, price, mix, FX, etc.). Some reporting is daily and/or ad hoc depending on business need or customer
  • Special coordination with Financial Planning team for integration of Pricing/Revenue data for aggregation of actual, planning and forecasting results for the Chattanooga factory
  • Coordination of Controlling review with Customs team on Permanent Removal Authorization process on vehicles, parts, and materials from the Chattanooga Foreign Trade Zone (FTZ)
  • 2-4 years of professional work experience in related field
  • 4 year Bachelor‘s Degree in Accounting/Finance or Engineering
  • Knowledge of Enterprise Resource System/ERP (SAP or similar software)
  • Able to work in the US now and in the future without sponsorship
  • Previous experience in a manufacturing environment
  • Master‘s Degree in Accounting/Finance or Engineering
  • CMA/CPA
  • German language fluency
23

Revenue Specialist, Onboarding Resume Examples & Samples

  • BA/BS Bachelor’s Degree in in Hospitality, Business Administration, Finance, or Economics or a minimum of two (2) years of Analytical experience within Revenue Management, Data Management, Reservations, or the Front Office Operations field
  • A minimum of six (6) months of experience successfully managing a full portfolio of Focus Service hotels
  • Multiple Hotel Revenue Management experience
24

Revenue Specialist, Hospice Resume Examples & Samples

  • Strong customer service experienced
  • Minimum of two years Hospice Health Care or Medical Office experience highly preferred
  • Able to work in an interdisciplinary setting
  • Ability to monitor clinical files in a systematic and orderly fashion
  • Knowledge of insurance reimbursement and authorize process
  • Effective data entry and work processing, problem solving, human relations, and oral/written communications skills
  • Able to Multi-task
  • Minimum of two years college preferred
25

Client Revenue Specialist Resume Examples & Samples

  • Manage a client revenue function to coordinate assignments, budgeting, billing, ebilling, collecting and reporting for key clients
  • Be accountable for the management of both paper and electronic billing for a portfolio of global key clients and proactively track and manage lock-up
  • Influence billing partners and local billing teams across all offices via regular communication to achieve agreed billing cycle deadlines
  • Ensure compliance with agreed billing processes and procedures throughout the global billing community
  • Communicate to the key global billing community via regular meetings on client change and how this impacts them in their day to day roles
  • Responsible for the compliance of the relevant client fee deals and terms of engagement
  • Delivering decisive analysis and advice on billings, WIP and AR as the finance expert for the key client relationships
  • Manage compliance audits to ensure the clients fee deal and terms of engagement are adhered to
  • Attend regular internal meetings/calls with regional and local billing teams to discuss lock-up and recommendations for action
  • Prepare communications to the global community regarding both our agreed rates and terms of engagement
  • Spot-check invoices for accuracy and work closely with the global e-billing team on identifying and addressing the causes of inaccuracy
  • Develop and roll-out training to regional and local billing teams to manage and resolve quality issues
  • Present options and recommendations to the client teams using trend analysis and statistical data
  • Provide financial analysis to support fee deal negotiations
  • Attend regular internal client team meetings, presenting finance summaries to a global audience, tailoring key messages appropriately
  • Management/delivery of bespoke analysis requested by the client teams and the EC at periodic intervals or on an ad-hoc basis
  • Lead client meetings/calls in the areas of lock-up, ensuring the billing cycle is efficiently coordinated between our clients and the Firm
  • Create a global network both internally and externally linking in regional contacts to maximize efficiency around the billing cycle and collections management
  • Be the first point of contact for the practice, business and the clients on all financial issues globally
  • Able to communicate (written and verbal) effectively and clearly
  • Able to present information concisely and professionally
  • Deals with sensitive information in an appropriate manner
  • Is positive, polite and attentive in all situations, responding promptly to requests
  • Significant knowledge of and experience with SAP, and especially the Firm's current implementation
  • Significant knowledge and experience of electronic billing systems
  • Advanced Excel and PPT skills
  • A Bachelor's degree with ideally five to seven years of business administrative experience
  • An energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
  • An individual with sound technical skills, analytical ability, good judgment and strong operational focus who is well organized and a team player
  • Experience with the ability to advise senior leadership of key issues and make appropriate decisions to support Firm needs
  • Intelligent and articulate
  • Excellent interpersonal and communication skills with the ability to deal effectively at all levels throughout an international Firm
26

Revenue Specialist Resume Examples & Samples

  • Resolve customer payment exceptions using a detailed problem-solving matrix. Expert level knowledge of various system tools is required to properly research customer remittance problems and identify receivables in the system to apply monies
  • Provide support to the Cash Application Supervisor through consistent monitoring and audits of cash processing on the team. Quality assurance and problem resolution constitutes 90% of the Payment Processing Specialist’s workday
  • Maintain and offer improvement suggestions on daily, weekly, monthly productivity reports under the guidance of the area supervisor
  • Determine the root cause of repeat customer payment exceptions and problems by analyzing remittance history, invoice history, customer receivables and payables, rate history, and shipment information. Work with System Administrator, related departments, field, and our customer to avoid future payment exceptions
  • Identify training opportunities for vendor employees and report those opportunities to the area supervisor. Provide appropriate feedback and coaching to vendor employees as instructed by the area supervisor
  • Contact customers as necessary to accomplish duties. Route and respond to phone, email, and other inquiries. Assist customers with the resolution of their payment exception issues through involving the necessary personnel and systems
  • Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others
  • Effective verbal, written, and interpersonal communication skills
  • Two (2) years of experience in the transportation industry or revenue management
27

Rev Revenue Specialist Resume Examples & Samples

  • Currently employed with the Florida Department of Revenue in the Child Support Program
  • Currently a Revenue Specialist II
  • Did not accept a lateral transfer within the last 12 months (excluding hardship lateral transfers)
28

Rev Revenue Specialist Resume Examples & Samples

  • Experience coaching, mentoring or instructing others
  • Two years of experience communicating with customers for the purpose of resolving inquiries. *
  • One year experience in a Child Support Program
29

Rev Revenue Specialist Resume Examples & Samples

  • Currently works for the Florida Department of Revenue in the Child Support Program
  • Must currently be a Revenue Specialist II
  • Has not accepted a lateral transfer within the last 12 months (excluding hardship transfers)
30

Rev Revenue Specialist Resume Examples & Samples

  • High school diploma or its equivalency
  • One year experience in managing accounts receivables, collections, or financial services experience OR three years of full time direct sales experience that includes cold calling
  • Three years of experience working with an on-line computer system and multiple software applications that include Microsoft Word and Microsoft Excel
31

Rev Revenue Specialist Resume Examples & Samples

  • Provide quality customer service and safeguard confidential information
  • Use automated systems to research, evaluate, and update case information and resolve complex issues
  • Use Microsoft Office including Outlook
  • Educate and assist customers on the phone and via web chat with Child Support Program services. Gather information, conduct research, perform system updates and take next appropriate action
  • 2 years of experience conducting research and analyzing information to make decisions.*
  • 2 years of experience communicating with customers for the purpose of gathering information.*
32

Revenue Specialist Resume Examples & Samples

  • Learn and improve your knowledge of procedures and skills through participation in conferences, team meetings, training, and Revenue’s online resources
  • Educate and assist customers in person and on the phone with Child Support Program services. Negotiate with parents in order to facilitate child support payments. Gather information, conduct research, perform system updates and take next appropriate action
  • Use the computer system to work system-assigned tasks related to Child Support Program services. Analyze case data and take next appropriate actions
  • Prepare cases, research information, attend and testify at hearings, update the computer system and meet with our customers before and after the hearings
  • Experience processing information using a computer system
  • Two (2) years of experience conducting research and analyzing information to make decisions
  • Two (2) years of experience communicating with customers for the purpose of gathering information
  • Years of college at an accredited institution can substitute for each year of the required experience
33

Rev Revenue Specialist Resume Examples & Samples

  • Must have experience processing DR-1 applications and performing registration functions in SUNTAX (System for Unified Taxation)
  • Must have experience communicating with taxpayers via phone or correspondence
  • Must have experience researching, interpreting and applying Florida tax laws
34

Rev Revenue Specialist Resume Examples & Samples

  • One or more years of experience within General Tax Administration call center working at a Revenue Specialist II level or above
  • One or more years of experience researching, reviewing, and resolving complex Florida tax account issues utilizing SUNTAX (System for Unified Taxation)
  • One or more years of experience utilizing state and federal laws to research and resolve tax questions and issues for the three major taxes (Sales and Use Tax, Re-employment Tax and Corporate Income Tax)
35

Revenue Specialist Resume Examples & Samples

  • Address outstanding receivables and prevent recurring problems
  • Initiate and pursue telephone collection of past due items. Identify root causes, manage resolution, and escalate unresolved issues to field and field sales
  • Establish and maintain proactive communication with customers to enhance the customer/supplier relationship
  • Maintain accurate contact history and provide account status to management as needed
  • Investigate, monitor and review customer profiles to identify and analyze trends of errors and possible financial difficulty and address them
  • Respond timely and professionally to customer inquiries concerning invoicing and provide corrected billing as necessary
  • Partner with other Resolvers to resolve account disputes and communicate resolutions to customers
  • Demonstrated analytical skills with the ability to identify the root cause issues and trends
  • Two (2) years of experience in the transportation industry or collections
36

Revenue Specialist Resume Examples & Samples

  • Perform analysis of business goals, objectives, and needs of the general business environment. Plan and design business processes and make recommendations and changes in order to improve and support activities. Utilise data to resolve business issues in the most effective and productive manner
  • Manage and lead all channels of Sales MI function for UK GBS; covering submissions, planning & reporting to internal parties
  • Manage the creation and maintenance of internal database tables/stored procedures that support issued reports and management information
  • Assist in re-price activities in support of the UK GBS Revenue Manager
  • Own the monthly Sales MI reports tracking new business activity
  • Assist in the development and maintenance of all pricing tools used by the UK GBS Sales Teams
  • Ensure the Sales Incentive Analyst is provided with data to calculate incentives
  • Run merchant profitability reporting for new business
  • Analyse data and identify trends for competitors
  • Advise on and develop reporting for Sales analysis
  • Ensuring BAU processes are properly documented for all roles & responsibilities
  • Support Revenue & BI managers & Leadership team as required
  • Maintaining high level of performance whilst constantly improving business processes
  • Partnering with the Sales and Business Teams to ensure the best result for the business
  • Learning the key revenue and expense drivers of Acquiring and the market
  • Co-ordination of data and details from disparate teams and systems ensuring congruence within overall reporting
  • Previous Analysis experience
  • Card Payment or Merchant Acquiring industry experience
  • Previous experience of MS SQL Server Management studio essential, with the ability to create, read and edit T-SQL stored procedures
  • Experience of creating automation through SQL Server Business Intelligence Development Studio preferable but not essential
  • Strong Excel , VBA and Access knowledge & ability
  • Experience of developing excel reporting tools using SQL server data connection required
  • Experience of automation processes using VBA preferable but not essential
  • Ability to keep tight audit controls over large amounts of data
  • Ability to think laterally to consider options which will optimise the requirements of the business
  • Ability to work in a pressurised, changing environment
  • Team Player – contributes and exemplifies the hi-performance culture and spirit of UK GBS
  • Thought leadership – becoming the Sales MI authority for UK GBS
37

Revenue Specialist Resume Examples & Samples

  • The Department’s Child Support Program helps children receive the financial support they need when it is not provided from one or both parents
  • The Department’s Property Tax Oversight program oversees and assists local government officials, including property appraisers, tax collectors, and value adjustment boards
  • Two years of experience conducting research and analyzing information to make decisions. *
38

Rev Revenue Specialist Resume Examples & Samples

  • Two (2) years' of experience working with SUNTAX/SAP (System for Unified Taxation/Systems Application Products)
  • Two (2) years' of experience reviewing documents or other information for accuracy
  • Experience using Microsoft Word and Microsoft Excel
39

Rev Revenue Specialist Resume Examples & Samples

  • Two (2) years' of finance or banking experience
  • Professional working experience conducting research on tax related issues within System Applications & Products (SAP) in account balance
  • Experience communicating both verbally and in written format
  • Experience using Microsoft Word and Excel (must be stated on the application in a current or previous job)
40

Rev Revenue Specialist Resume Examples & Samples

  • One or more years of math auditing experience of Florida Department of Revenue Tax Returns
  • One or more years of customer service experience
  • Experience researching taxpayer accounts to answer questions or for problem resolution
41

Revenue Specialist Resume Examples & Samples

  • Open Competitive**
  • Knowledge of basic mathematical calculations
  • Ability to understand, interpret and apply applicable rules, regulations, policies and procedures
  • Skill in providing customer service to the public in a tactful and courteous manner
  • Ability to communicate effectively, verbally and in writing
  • Ability to utilize problems solving techniques
  • Skill in researching and compiling information
  • Ability to effectively handle multiple priorities and work assignments
  • Skill in performing data entry
42

Rev Revenue Specialist Resume Examples & Samples

  • Two or more years of experience in the preparation, editing and perfecting of tax documents
  • One or more years of customer service experience communicating, both verbal and written, with external customers, fellow employees, and other related professionals
  • One or more years of experience researching and resolving financial accounts and/or tax return discrepancies