Project Manager, Team Lead Resume Samples

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M Armstrong

Madelyn

Armstrong

55952 O'Reilly Parkways

Philadelphia

+1 (555) 639 1081

55952 O'Reilly Parkways

Philadelphia

Phone

p +1 (555) 639 1081

Experience Experience

Phoenix, AZ

Project Manager Team Lead

Phoenix, AZ

Klocko and Sons

Phoenix, AZ

Project Manager Team Lead

Act as central point of contact for a dedicated group of clients
Works closely with the operational and service delivery teams to ensure excellent service to clients
Will identify customer issues and ensure these are dealt with efficiently and effectively
Demonstrate an enthusiastic, flexible and positive attitude as the team lead while working in a dynamic and challenging environment
Facilitates weekly and monthly client account reviews
Consistently monitors service activity and prepares and distributes metrics reporting to client
Lead team of Event and Project Coordinators through daily operations

Houston, TX

Project Manager, Team Lead

Houston, TX

Bartell-Paucek

Houston, TX

Project Manager, Team Lead

Analyze the actual performance against the plan and make adjustments consistent with plan objectives
Develop Project Management SOP's, TTP's, Templates etc. to standardize Project Management for the overall Program
Provides direct leadership to up to 20 associates (i.e. performance reviews, coaching, development, and training)
Provide direction to Project Coordinators to aid in developing comprehensive Project Schedules
Train and develop associates according to development plans
Monitor and respond to implementation-related issues and work directly with clients to improve client satisfaction when escalated
Identify best practices for metrics program and assist with elevating quality performance of the business

present

Houston, TX

Project Manager / Team Lead

Houston, TX

Stiedemann Inc

present

Houston, TX

Project Manager / Team Lead

present

Working closely with client engagement team and sales team, including developing and presenting pre-sales materials and client proposals
Manage a team to effectively deliver solutions for clients. The solutions are mainly focus on IRB governance and process, or related credit risk management activities, such as loan origination, Basel II compliance, etc
Fast Learner, enjoy analytical work and proactive in providing solutions
Be part of the lead to provide effective project management
Provide coaching to team and to build high performance team
Manage change request and defect with release control
Work with HRSS, HR and technical teams to facilitate the change of technology for all processes

Education Education

Bachelor’s Degree in Information Technology

Portland State University

Bachelor’s Degree in Information Technology

Skills Skills

Strong knowledge of banking domain
Strong knowledge of project management techniques and tools
Strong knowledge of financial services industry
Strong knowledge of both theoretical and practical aspects of project management
Excellent communication skills, including strong written and verbal communications, C-Level and group presentation skills
Demonstrated ability to build a strong understanding of Fiserv products & services, operational processes, and technical foundations
Strong project management skills and the ability to coach associates regarding project management methodology
Ability to communicate/relate to all levels of an organization internally and externally
Strong interpersonal skills
Highly developed verbal and written communication skills

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8 Project Manager, Team Lead resume templates

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Project Manager / Team Lead Resume Examples & Samples

Act as the middle-man between the end-user and technical solution team to assess business requirement, its impact and priority
Manage the technical delivery within timeline and with quality
Manage change request and defect with release control
Manage project issues, user and vendor expectations
Ensure end-user satisfaction and meeting service level agreement
Provide coaching to team and to build high performance team

Project Manager, Team Lead Resume Examples & Samples

Drives assigned programs to ensure success including compliance with budget, schedule, quality, and process standards
Provides portfolio reviews with the appropriate sponsors and stakeholders to ensure information is disseminated
With the use of cross functional teams, determines cause and effect analysis to stand up projects that will solve for complex service delivery issues
Responsible for obtaining, allocating and deploying resources to projects
Resolves problems and conflicts among projects
Partners within and across teams to enhance collaborative efforts
Provides direct leadership to up to 20 associates (i.e. performance reviews, coaching, development, and training)
Analytical skills required to determine cause and effect related to service delivery of complex IT solutions
Understanding of support levels and severity as well as root cause analysis skills to determine resolution
Strong knowledge of banking domain a plus
Strong knowledge of financial services industry
Strong strategic thinking
Excellent communication skills, including strong written and verbal communications, C-Level and group presentation skills
Project/Program Management Certification
30 - 40%
10 + years of project and program management experience
5 + years of experience in cross-functional project management in large technical organizations
3 + years of direct management of employees including performance reviews, ongoing coaching, development, and training
Experience working with Data Centers, Disaster Recovery, Conversions, Implementations, client facing organizations, and product management

Project Manager Team Lead Resume Examples & Samples

Act as central point of contact for a dedicated group of clients
Works closely with the operational and service delivery teams to ensure excellent service to clients
Understands needs of major accounts and projects
Demonstrate effective communication skills, both written and verbal, by providing succinct, timely and relevant updates
Will identify customer issues and ensure these are dealt with efficiently and effectively
Demonstrate an enthusiastic, flexible and positive attitude as the team lead while working in a dynamic and challenging environment
Some training of new team members will be required as well as dealing with escalations from the team
Ability to plan and prioritise the workload to ensure that tasks are complete on time and our clients are attended to promptly
Facilitates weekly and monthly client account reviews
Consistently monitors service activity and prepares and distributes metrics reporting to client

Project Manager, Team Lead Resume Examples & Samples

Lead staff to implement clients in the most efficient, time driven manner while championing Fiserv quality goals
Provide input to budget process related to staffing
Assist Sales and Technical Sales Support teams in closing new or renewed business that maximizes Fiserv’s ability to implement
Monitor and respond to implementation-related issues and work directly with clients to improve client satisfaction when escalated
Negotiate priority of client demands against the available resources of the business, influence internal and external groups to find common ground
Represent Professional Services on various enterprise-wide, cross-functional project teams
Train and develop associates according to development plans
Report project accomplishments and deliverables to management
Identify best practices for metrics program and assist with elevating quality performance of the business
Communicate & coordinate with team members on process adoption & improvement opportunities
Collect & analyze metric data and provide meaningful insights to support business objectives and goals
Maintain program assets to include process documentation, templates, and training artifacts
Gather and review information to identify trends, issues, and potential problems within the program
Mentor program members to drive awareness of industry standards
Facilitate the definition of project scope, goals and deliverables
Define project tasks, resource requirements and manage project resource allocation
Analyze risk and instigate avoidance activities. Establish contingency plans and identify trigger events and responsibility for initiating corrective action
Analyze the actual performance against the plan and make adjustments consistent with plan objectives
Ensure that project standards and methodologies are adhered to for all deliverables
Minimum five years’ experience in implementation related area. Special consideration will be given to candidates with eCommerce and/or banking industry experience
4+ years’ experience in analysis, business intelligence, or related field
2+ years’ experience with quality metrics or performance metrics
Exceptional client-facing communication skills
Demonstrated experience influencing resources outside of scope of control
Ability to communicate/relate to all levels of an organization internally and externally
Ability to facilitate a collective team of business and technical personnel through event planning, event management and final resolution
Strong project management skills and the ability to coach associates regarding project management methodology
Demonstrated ability to build a strong understanding of Fiserv products & services, operational processes, and technical foundations
Strong knowledge of both theoretical and practical aspects of project management
Strong knowledge of project management techniques and tools
Self-motivation with the ability to manage multiple tasks
Strong influencing and stakeholder management skills, ability to develop and maintain strong working relationships and strategic partnerships with key stakeholders/customers across Fiserv
Direct and meaningful experience in people management
Direct and meaningful experience in strategic planning
Experienced with Microsoft (Word, Excel, PowerPoint)
Experienced with process frameworks such as Six Sigma, and PMBOK
Minimal travel required (<10%)

Project Manager, Team Lead Resume Examples & Samples

Minimum of 10 + years of project and program management experience
Minimum of 5 + years of experience in cross-functional project management in large technical organizations
Minimum of 3 + years of direct management of employees including performance reviews, ongoing coaching, development, and training
Previous experience managing product development and/or implementation projects in a client facing role
Project/Program Management Certification preferred

Project Manager, Team Lead Resume Examples & Samples

Coach and mentor a team of Project Managers,
Drive maturity, accuracy and consistency of PM practices,
Partner with key business stakeholders to ensure project success,
Proactively review performance of programs/projects within the portfolio

Project Manager / Team Lead Resume Examples & Samples

Manage a team to effectively deliver solutions for clients. The solutions are mainly focus on IRB governance and process, or related credit risk management activities, such as loan origination, Basel II compliance, etc
Responsible for maintaining the quality of deliverables that the team provided. The deliverables could be reports of solution, presentations of the project results, or all materials to clients
Be part of the lead to provide effective project management
Working closely with client engagement team and sales team, including developing and presenting pre-sales materials and client proposals
A Bachelor/master/PhD degree
Minimum 10 years experience in banking industry services, Minimum 3 to 4 years experience in banking risk management consulting services
Solid experience in credit process and loan origination
Minimum 5 years experience in consulting firm
Familiar with IRB and how to apply model into credit process
Familiar with Model development methodology
Strong communication/consulting skill
Familiar with CBRC requirement and working on IRB project previously
Speak fluent Mandarin
Rich experience in banking credit risk management, especially IRB related governance and process, loan origination, credit limit management, etc
Expert in Basel II&III guidelines
Experience in training, presentations and/or workshop facilitation
Strong project management skills, relationship management skills and consulting abilities essential
May require a lot of travel

Project Manager Team Lead Resume Examples & Samples

Lead team of Event and Project Coordinators through daily operations
Lead a team of Event Coordinators in managing individual events
Lead a team of project coordinators with organizing and tracking individual projects
Develop Strategic vision for the Team
Initiate and manage continuous process improvement
Utilize project management tools to document daily tasks
Ensure Team documentation is completed and updated
Ensure daily task are tracked electronically for metrics collection and histroy
Perform general administrative duties
Develop Project Management SOP's, TTP's, Templates etc. to standardize Project Management for the overall Program
12-15 years w/Bachelors Degree

Senior Project Manager / Team Lead Hotel Resume Examples & Samples

Delivery of 5/4 star hotel project(s)
The candidate should be familiar with various procurement routes for building hospitality projects in the UAE and region, and be comfortable providing advice as to optimal route
Be able to perform the key stakeholder management skills in presenting to Client as required
Be RICS/CIOB/ICE chartered or equivalent qualification
Have 15 years total experience
Have 5 years experience in projects in the hospitality sector
Have previously led a hospitality project delivery in the Middle East
Previous experience of working with a contractor within the UAE is advantageous
Ideally currently based within the UAE

Senior Project Manager / Team Lead-arenas Resume Examples & Samples

Leading hospitality projects in the UAE
Delivery of stadia style / concert arena project(s)
The candidate should be well versed in the pro-active management of design, tender and construction project phases
The candidate should be familiar with various procurement routes for building leisure and hospitality projects in the UAE and region, and be comfortable providing advice as to optimal route
Be degree qualified in an construction related subject
Be able to work as part of a team and show good teamwork skills
Have 5 years Middle East experience as a minimum
Have 5 years experience in the arena, stadium, auditorium project sector
Have previously led a similar project in the Middle East

Project Manager, Team Lead Resume Examples & Samples

04-06 years w/Masters Degree
07-09 years w/Bachelors Degree
13-15 years w/High School Diploma

Senior Project Manager Team Lead Resume Examples & Samples

Establish and maintain the team’s project goals and success criteria the meets the client needs
Assist PMs in preparing various RFP’s needed for vendor and contractor services for the complete project
Develop procedures for distribution, receipt, opening, leveling and award of project bids
Oversee and facilitate PMS project kick-off meeting with internal staff and key stakeholders to ensure responsibilities are communicated and understood by all concerned
Assist Account Management in informing client of issues affecting relocation and development process for facilities training and space turnover
Ensure accurate management of all accounts receivables to maintain a level not to exceed planned working capital charge as set by corporate finance, account finance team and/or the Regional Operations Manager
Bachelor’s degree in Architecture, Engineering or Construction Management, preferred
10+ years project management experience in all aspects of Design, Construction, Project Management, and Move Management with mid to large commercial construction projects
Must have detailed experience in project budgeting, contract negotiations and scheduling
Experience managing remote team members
Experience with Six Sigma, LEAN and/or PMI, preferred
Experienced working as part of an integrated service delivery team in a client corporate environment
Experience working in structured corporate environments
Experience serving as a Point of Escalation is preferred
Ability to regularly communicate analyzed data to client and team to achieve project goals
Strong working knowledge of mechanical/electrical drawings and designs
Has a solid understanding of construction methods
Understands timeframes for implementation and how it affects unit pricing
Proven ability to function in a matrixed environment with the ability to provide alignment of client needs

Senior Project Manager & Team Lead Resume Examples & Samples

Leading the delivery of the projects ensuring they deliver against the defined and agreed success factors and KPIs (e.g. scope, time, budget, risk and quality)
Assessing investment requirements and develop relevant documentation to request funding in line with IPC Process as well as managing budgets on an ongoing basis and submit any changes into the decision-making process in a timely fashion
Allocating tasks to the available project team based on the initial resource estimates. Monitor their utilization and effectiveness rates. Coach, motivate and support project team members
Establishing and maintaining internal and external relationships vital to the success of the project
Leading the process of successful adoption of the solution, ensuring appropriate user training and their ability to perform future tasks
Coordination of smooth handover to operations without degradation of service
Representing the PM Community of Practice in internal or external forums as relevant, contributing to a living and value-adding Project Managers' Community, acting as Mentor for new project managers

Project Manager Team Lead Resume Examples & Samples

Provide weekly project activity updates to Regional Manager for Project Schedule, Budget, and Risk and provide activity updated for same into Client’s Project Management web based tools
Apply top tier project management skills during client interactions to decipher client needs and develop project goals and scope of work
Manage vendors (GC, A&E, Security, signage, etc.) to ensure full compliance with all project policies and procedures, including the formal closeout of all projects in less than 60 days after project completion
Lead a team of up to 8 Project Managers with responsibility to assist team members with project delivery and professional career development. Position will report to the HORP Program Manager
Experience with Financial Services is preferred but not required
Minimum of seven years of project management experience in all aspects of design and construction
Strong basis of knowledge in project scope development, budgeting, scheduling, risk management and contract negotiations is required
Strong verbal and written communication skills are required
People/Team Leadership Experience is preferred

Exlibris Project Manager, Team Lead Resume Examples & Samples

Manage a team of Project Managers, providing oversight and expert guidance to the team
Coordinate and manage escalations from the Project Managers team and customers, ensuring that the appropriate resources are allocated to resolve issues
Mentor less senior Project Managers in all areas of project management; share best practices based on senior-level experience
Represent the Project Managers team internally, as a focal point for all matters related to project management methodology and tools, relevant product updates, project reporting, etc
Cooperate closely with the VP of Professional Services and the Implementation Managers within the PS team
Perform the work of a Project Manager on selected key projects

Substation Project Manager / Team Lead Resume Examples & Samples

Bachelor’s degree in Electrical Engineering
FE, PE license strongly preferred, PMP in lieu of PE
8+ years of overall experience including prior project management experience
5+ years of substation design experience required
Experience and client relationships in California preferred
Preference will be given to candidates local to Northern California

Senior IP Project Manager, Team Lead Resume Examples & Samples

Provides functional supervisory support to the Intellectual Property Project Managers (IPPMs) in the area of day to day operations, including, but not limited to, team communication and training of staff
Establishes strong team environment to accomplish projects successfully, on time and within budget
Serves as first point of escalation for questions and stakeholder support issues encountered by IPPMs
Participates with Senior Manager, IP Project Management in the hiring process; reviews resumes for open positions, interviews candidates, and provides recommendations for final hiring decisions
Manages weekly IPPM meeting, oversees creation of agenda and distribution of notes when appropriate
Works directly with Senior Legal Operations Mgr in finalizing documentation regarding process and policy updates
Accepts projects designed by IP Analysts, and reviews project to understand budgets, schedules, high fee thresholds, potential issues, etc
Serves as an information hub for the Project Management team regarding process changes and improvements
Serves as a mentor to new members of the Project Management team and assists in training members of the team and training cross-functional groups
Assists in design and QA of new systems/reports
Follows established procedures and protocols to create project plan to meet required milestones, reporting, and other needs
Launches project with designated project resource (vendor partner or other), and works with resources throughout the life of the project to ensure timely project execution
Acts as primary liaison with product team(s) assigned regarding project execution status and issue reporting
Establishes and coordinates effective communication within team and with other departments to maintain strong working relationships and partnerships while at all times supporting departmental goal of excellence in service and relationship building
Handles data entry in IPS and/or other systems, as required in the management of project & performs reporting activity defined by product needs
Identifies workflow issues, source issues, or team issues that potentially jeopardize project schedules and works with all appropriate internal stakeholders to resolve
Participates in planning and launching meetings, as needed
Monitors project close activities and manages associated reporting
Participates in project “post mortem” reviews to identify issues and record recommendations for revision
Makes recommendations around process and systems improvement
Takes on special projects on an as needed basis
At least 3 years’ experience in project management
Demonstrated initiative and proven ability to work independently and manage multiple assignments and responsibilities within deadlines
Ability to proactively plan execution of projects, spot trends and identify and make recommendations regarding process or systems improvement
Ability to manage resources, including vendor partners, internal resources, freelancers, etc. in execution of projects, including communicating clearly and handling and/or escalating problems
Able to clearly communicate in a variety of styles and settings
Proven ability in figuring out the process necessary to get things done
Ability to use logic and methods to solve problems with effective solutions
Intermediate knowledge and proven use of MS Office applications Adobe Acrobat tools

Project Manager, Team Lead Resume Examples & Samples

Accountability for execution and project results
Work with stakeholders to complete project charter outlining scope, goals, deliverables, required resources, budget and timing
Effectively manage project scope by ensuring any change to scope are documented and approved with project change requests
Track and report on project milestones and provide status reports to stakeholders
Determine how results will be measured and complete a post-project evaluation to determine how well results were achieved
University degree in business or related field
5+ years’ work experience in project management
5 years’ work experience in electronic assembly and/or capital equipment sales and/or support markets preferred

Project Manager / Team Lead Resume Examples & Samples

Define/determine current state business processes, systems and organisation structure for projects
Support HRSS and HR partners in the implementation of future state models
Manage and coordinate UAT , post production activities and any relevant communications around these to all applicable stakeholders
Extensive experience in projects or other shared services/administration function
Expert in managing UAT processes and SLDC
Advanced experience in defining and mapping current state and to be processes
Expert in detailed system requirements and developing requirement documentation
Prior people management experience required
Knowledge of employee lifecycle processes and systems preferred
Numerate and analytical

Project Manager, Team Lead Resume Examples & Samples

Tracks activities of field engineers to who tickets were assigned
Ensure Event and Project records are opened and maintained in the Range Management Tool
May provide training and guidance to more junior Event and Project Coordinator personnel
Provides telephone support to end-user community on complex hardware, software and network related problems, questions, and use
Assists Event and Project Coordinators with tracking and closing trouble tickets, ensures problem ownership, and promotes end-user satisfaction
May on occasion interface with external customers as well as top management for the purpose of communicating status of project throughout life cycle
Directs a non-technical project team usually within a matrix organization, monitoring and encouraging functional organizations to complete milestones within specific budgets and schedules
Assists higher level program/project manager for Cyber range Control Services in directing the project life cycle by assisting in development of comprehensive project plans to include both long and short range goals and milestones

Project Manager, Team Lead Resume Examples & Samples

Lead Project Management and Business Systems Analyst staff to implement clients in the most efficient, time driven manner while championing Fiserv quality goals
Assist Sales and Technical Sales Support teams in closing new or renewed business that maximizes Fiserv's ability to implement
Represent Implementations on various enterprise-wide, cross-functional efforts
Maintain program to include process documentation, templates, and training artifacts
Define project tasks, resource requirements and manage resource allocation
Responds to occasional requests for additional off-hour work in the event of an emergency client incident or critical business need
5+ years of professional experience in a project management and/or consulting role
Strong interpersonal skills and
Highly developed verbal and written communication skills
Experience managing cross-functional projects
Experience utilizing ServiceNow for requesting change controls
Exposure to online banking and security products experience a plus
Weekend/evening availability and support (10% - 15%)
Limited travel (5 - 10%)