Mgr, Technology Resume Samples

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SL
S Ledner
Stewart
Ledner
44203 Schroeder Springs
Los Angeles
CA
+1 (555) 500 5175
44203 Schroeder Springs
Los Angeles
CA
Phone
p +1 (555) 500 5175
Experience Experience
Boston, MA
Mgr-technology
Boston, MA
O'Keefe Inc
Boston, MA
Mgr-technology
  • Develop and manage effective working relationships with other departments, groups and staff
  • Develop and analyze architectures to provide effective cyber security capabilities
  • Provide timely Root Cause Analysis (RCAs) as defined by Service Now Problem Management
  • Recommend application/platform performance improvements based on escalated Production issues that are beyond day-to-day support
  • Directly oversee, mentor, and develop the technical staff and supervise the technical delivery of those developers
  • Help develop and implement improved cyber security tools, techniques, and procedures
  • Assist in defining program/task technical direction
Boston, MA
Mgr, Technology
Boston, MA
Littel-Sporer
Boston, MA
Mgr, Technology
  • Proactively identify and implement guest improvement strategies, including regular review of product roadmap, code quality, problem management, etc
  • To implement and maintain a team with Lean Software Development
  • Ensures that departmental and company guidelines are enforced, including those related to security, safety, change management, and code configuration
  • Supports multiple, diverse, and global fulfillment and operations business teams, providing software to enhance their business and meet compliance objectives
  • To partner with the Agile Coaching team to gain expertise in best practices and process improvement, which should be applied / practiced
  • Ensures application development alignment with other key technology functions such as strategy, business analysis, quality assurance, etc
  • To Provide Technical & Managerial Leadership and day to day guidance to a matrixed team of developers, business analysts, quality engineers, etc. through scrum meetings and agile development tools
present
Boston, MA
Senior Mgr-technology
Boston, MA
Feeney, Kunze and Hyatt
present
Boston, MA
Senior Mgr-technology
present
  • Develop technology product roadmap, execution plans and delivery strategy for large complex software development initiatives
  • Provide leadership to direct-report and/or cross-functional teams
  • Challenge the status quo through intellectual curiosity and natural inquisitiveness to look beyond the obvious for continuous improvement opportunities
  • People management responsibilities for 5-8 CAST members
  • Responsible for managing the financial budget for Performance Engineering Team and managing the vendor relationship
  • Lead and manage software applications, COSF and technology platforms across the segment and enterprise
  • Closely partner with the Global CTO/CIO’s personal assistant
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Drexel University
Bachelor’s Degree in Computer Science
Skills Skills
  • Hands-on experience and working knowledge Data Quality Methodology/Technology
  • Hands-on Data Profiling experience
  • Advanced SQL programming
  • Experience with Healthcare data echo system
  • ETL Technology
  • Data Modelling / Data Analysis
  • BI Reporting / Data visualization
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15 Mgr, Technology resume templates

1

Mgr-technology Resume Examples & Samples

  • 10 years of online development experience, at least 4 years managing technical professionals
  • In depth knowledge of front-end web development, including the use of HTML, CSS, AJAX and Flash
  • Provide the overall vision and direction for web development, platform architecture
  • Develop and maintain department strategy and operational model
  • Demonstrate ability to influence and lead efforts to provide overall guidance and structure for creating and maintaining standards for portfolio and vendor management
  • Demonstrate ability to develop teams, mentor staff
2

Mgr Technology Resume Examples & Samples

  • Serve as the primary support contact within ecommerce team
  • Work with Support Vendor on Prioritizing support tickets and manage mini projects
  • Risk Management - Identify Implementation Risks – Identify risks as early as possible, communicate them to the involved parties and facilitate their mitigation
  • Communication Management – Ensure timely communication and alerts to the IT stakeholders and business working committee
  • Co – ordinate weekly build and release process
  • Contribute to the Enterprise Integration Initiative with respect to integration of the eCommerce sites with the L’Oreal enterprise backend systems including SAP, Informatica, SalesForce.com
  • Manage related vendors, also internal teams, on support and project delivery including requirement analysis, system design, coding, QA, deployment and maintenance according to corporate standard process, SLA, KPI and best practices
  • Coordinate implementation parties, agencies and vendors
  • Ensure that proposed solutions are aligned with the L’Oreal IT standard and strategy
  • Stay informed on new digital solution trends and contributes to IT digital strategy development
  • Share Best Practices, Process Framework to the Global Demandware Initiative
3

Mgr-technology Resume Examples & Samples

  • Demonstrated leadership ability and industry experience in IT project delivery
  • Demonstrated ability to manage the day-to-day tasks of diverse teams, while effectively influencing senior management and executives on key decisions and direction
  • Strong presentation and group dynamics skills
  • Demonstrated experience in eliciting, documenting and managing requirements over the Life Cycle
  • Demonstrate knowledge of Agile Methodologies including the writing of User Stories, involvement in SCRUM/KANBAN/LEAN, and project planning at a sprint and iteration level
  • Demonstrated proficiency in basic office productivity software and tools (MS Word, Excel, Visio, etc.)
  • Willingness to learn new software applications, techniques, and business processes
  • Scrum Master certification or similar Agile and /or other SDLC certifications are a plus
  • Effective engagement and collaboration with a diverse set of clients, partners and senior level stakeholders with the ability to articulate their business needs into capabilities
  • Knowledgeable of financial budgeting and forecasting
  • A thorough understanding of Agile and Waterfall software development methodologies and Lean development principles
  • Demonstrated understanding of value driven business results and metrics
  • 5+ years experience leading diverse technical teams
  • Bachelor’s degree with a communication focus and technology, computer science, engineering or equivalent experience
4

Mgr, Technology Analytics Resume Examples & Samples

  • Resource Manager for the Custom Analytics Center of Excellence (CoE) responsible for project allocations, training plans and performance planning
  • Vendor relationship manager on owned software products and consultant services
  • Participate in vision, strategy and tactics development for the CoE
  • Monitor and control key CoE processes
  • Monitor and ensure supported systems stay within SLAs
  • Demonstrated ability to manage internal and external resources against priority tasks, develop and manage project and implementation plans, and identify and fill resource gaps with internal and external resources
  • Minimum 2 years’ experience managing others in development of advanced analytics and/or DWBI solutions
  • Proven report development background with Business Objects
  • Proven application development background using .NET or Java
  • Proven development background with SQL
  • Proven experience and strong understanding of the SDLC
  • Proven ability to work effectively in a fast-paced environment as a member of a high performance team
  • Experience with customer segmentation, forecasting and optimization methods
  • Experience with agile software development methodology
  • Demonstrated strong networking skills especially with non-technical business partners
  • Demonstrated strong partnering, coaching and mentoring skills
  • Bachelor of Science or equivalent experience
5

Mgr, Technology Resume Examples & Samples

  • This role will have responsibility for implementation of packaged software and development leadership for Lodging Technology applications with the following goals
  • To Maintain Ownership and orchestration for the product roadmap – Technology & Functional
  • To Provide Technical & Managerial Leadership and day to day guidance to a matrixed team of developers, business analysts, quality engineers, etc. through scrum meetings and agile development tools
  • To partner with the Agile Coaching team to gain expertise in best practices and process improvement, which should be applied / practiced
  • To maintain relationships with key Business Partners
  • To champion organizational change
  • To align team goals and accomplishments towards the 6x16 objectives
  • To implement and maintain a team with Lean Software Development
  • To ensure that the business requirements are vetted, prioritized and planned to meet agreed customer requirements
  • To work with the appropriate partners in Planning, Release Management and Governance to ensure that projects are implemented according to our business partners’ needs
  • To enforce and grow a culture focused on quality
  • Provides vision and operational direction for a team of software developers, business analysts and quality assurance, leveraging technology acumen and strong leadership skills
  • Supports multiple, diverse, and global fulfillment and operations business teams, providing software to enhance their business and meet compliance objectives
  • Ensures that departmental and company guidelines are enforced, including those related to security, safety, change management, and code configuration
  • Works closely with external vendors and suppliers to clearly define engagement objectives, defines success criteria, monitor progress, and implement corrective actions as needed
  • Ensures application development alignment with other key technology functions such as strategy, business analysis, quality assurance, etc
  • Proactively identify and implement guest improvement strategies, including regular review of product roadmap, code quality, problem management, etc
  • Hire/release resources as needed for projects and/or performance reasons (within HR guidelines for Cast Members)
  • Restructure and reassign work within the team to better meet objectives
  • Minimum of ten (10) years relevant experience in Technology or Information Systems management supporting Reservation Systems, Transportation Systems, Operations systems, or Fulfillment Systems
  • Proven hands-on experience in leading the delivery of end-user applications across a large, complex organization (at least 5 years)
  • Demonstrated problem solving and decision-making skills as well as continuous improvement process skills
  • Demonstrated leadership ability and industry expertise in IT Project Management
  • Expertise in developing software in JAVA / J2EE Technology (Distributed, SOA – REST, WS etc.)
  • Demonstrated ability to manage the day-to-day tasks of diverse teams, while effectively influencing senior management on key decisions and direction
  • Proven ability to successfully operate in a highly matrix organizational system where partnership and influence are key drivers of success
  • Demonstrated ability to develop teams and mentor technical staff
  • Demonstrated strong partnering, negotiating and consensus building skills
  • Demonstrated strong written, verbal communication and interpersonal skills as well as facilitation experience
  • Proven knowledge in multiple technical areas
  • Willingness to learn new software applications and techniques
  • Demonstrated budget and scheduling management skills
  • Proven hands-on experience in developing software for at least 5 – 8 years in JAVA / J2EE Technology (Distributed, SOA – REST, WS etc.)
  • Hands–on experience in leading large teams in an agile development
  • Expertise in dynamic web site development technologies using Java, JavaScript, HTML5, Angular Js etc
  • Demonstrated leadership of onshore and offshore development teams, with multiple years of large program / project Delivery
  • Scrum Master certification or similar Agile and/or other SDLC certifications are a plus
  • 5+ years of experience leading application development within complex environments
  • A thorough understanding and passion for Agile methodology and Lean development principles
  • A thorough understanding of transportation management systems
  • Bachelor's Degree in Computer Science or Engineering or equivalent experience
6

Mgr, Technology Asset Mgmt Resume Examples & Samples

  • 7+ years of Technology Asset Management experience
  • ITAM Foundations Certification preferred ITAM CHAMP, ITAM CITAM
  • 4 year degree in logistics or business preferred or equivalent experience
7

Mgr, Technology Resume Examples & Samples

  • Minimum 3-5 years of experience managing full SDLC process
  • Seasoned understanding of business operations, expertise in relevant tools and technical skills
  • Any combination of education and experience, which would provide an equivalent background
  • Past experience with Encounters processing would be an asset
8

Senior Mgr Technology Resume Examples & Samples

  • Lead 24X7 Application Operations Engineering (AOE) & Site Reliability Engineering (SRE) teams for Walt Disney Parks & Resorts Technology
  • Leads technical resources to perform deep dives into both systemic and latent reliability issues; partners with teams across organization to roll out fixes to make systems highly available, reliable and stable
  • Ensure that all root cause analysis functions are executed efficiently with great attention to detail – a key goal of this leader should be to increase mean time between incidents and drive the implementation of remediation plans that eliminates technical defects
  • Influence requirement and implementation of necessary tools along with required practices & processes to proactively identify system related problems
  • Responsible for ensuring that a viable and relevant knowledge base is maintained and that teams are properly documented all aspects of the service operation run-book
  • Responsible for influencing required needs for monitoring to become predictive in identification of problems and lead teams towards implementation of monitors and automation
  • Lead technical resources to triage major and widespread issue in a systematic way to restore the issue faster
  • Manage and influence reduction of operational load on AOE & SRE resources and engage them in development, monitoring and automation in partnership with other cross-commit teams
  • Participate and influence design, solution and help with development to ensure built systems are resilient and operationally maintainable
  • Procure and build team with necessary technical skill set and expertise
  • Bachelor of Science in Computer Science, Computer Engineering, or related discipline
  • 10 + years’ experience with software design, development, engineering, planning and delivery for enterprise-scale solutions
  • Demonstrated expertise in leading triage & critical problem solving of integration functions on enterprise-scale solutions
  • Demonstrated knowledge of server, storage, network, server virtualization & public cloud technologies
9

Senior Mgr-technology Solutions Resume Examples & Samples

  • Experience with Labor Management systems (e.g. Workbrain, Kronos, etc…)
  • Experience with Incident & Records Management Systems (e.g. Clear Sight, Web Chart, Enablon, etc…)
  • Champion best practices and strategic thinking in the workforce and incident management spaces
  • Building and leading multiple development teams consisting of Managers, Software Engineers and Service Delivery Specialists. These teams will be composes of both onshore and offshore resources
  • Directly oversee, mentor, and develop the technical staff and supervise the technical deliverables of the developers
  • Manage a variety of diverse - and sometimes conflicting – requests, priorities, and activities. Candidates will need management and communication skills to interact with people at all levels within WDPRT and across the Walt Disney Company
  • Develop and manage effective working relationships with other departments, groups and leaders
  • Participate in the broader Disney Technology community, and strive for products that are created in a platform-centric manner
  • Enforce and foster a culture focused on quality
  • 6+ years of leading development teams
  • 4+ years hands on development experience
  • Proven success working on large-scale software solutions that span both hardware and software integrations
  • Proven success leading projects consisting of configuring and deploying large-scale off-the-shelf solutions requiring many system to system integrations
  • Experience managing systems requiring PII and PCI compliance processes
  • Experience delivering software solutions using Agile methodology. Experience as Scrum Master, Agile Coach or Product Owner is desired
  • Experience with Labor Management systems (e.g. Workbrain, Kronos, etc…) desired
  • Experience with Incident & Records Management Systems (e.g. Clear Sight, Web Chart, Enablon, etc…) desired
  • Solid understanding of connectivity technologies, web hosting, advanced network protocols, client-server technologies, applications development and multi-vendor environments
  • Hands on experience with Java or .NET
  • Experience with web-based technologies using Java, Javascript, HTML and relational databases
  • Experience with the design, implementation and consumption of SOAP and REST Web Services
  • Experience working within a large technology or Internet company
  • Master of Science (Computer Science preferred), or equivalent experience
  • Excellent written, verbal and interpersonal communication skills. The position requires frequent communication with colleagues and partners in several different geographic locations and time zones
  • Must be detail-oriented, self-organized, committed to quality and capable of tracking multiple issues simultaneously
  • Candidate must have mentoring and guidance skills to provide oversight and direction to all members of the team
10

Mgr, Technology Resume Examples & Samples

  • Requires a BA/BS in Computer Science, Business Administration, Management Information Systems, or related field
  • 5+ years of experience leading project teams, application software development,
  • Maintenance or implementation and support, including 3+ years of management experience; or any combination of education and experience, which would provide an equivalent background
  • Hands-on experience and working knowledge Data Quality Methodology/Technology
  • Hands-on Data Profiling experience
  • Experience with Healthcare data echo system
  • Advanced SQL programming
  • ETL Technology
  • Data Modelling / Data Analysis
  • BI Reporting / Data visualization
11

Mgr-technology Resume Examples & Samples

  • Lead the development and implementation of new security capabilities
  • This position will assist in addressing challenging cyber security problems faced by a broad set of technologies and business processes
  • Oversees all tasks related to managing security projects. This includes project definition, identification of goals, potential obstacles, project planning, tracking, reporting status, coordination with interfacing projects/departments, project evaluation, and project revision
  • Partner with Delivery and Sustainment teams to scope, execute, and complete projects related to Information Security
  • Manage planning and budgeting activities for initiatives, projects, and programs within their area of responsibility
  • Communicate vertically and horizontally to keep stakeholders informed
  • Develop and analyze architectures to provide effective cyber security capabilities
  • Assist in defining program/task technical direction
  • Develop innovative solutions to a variety of security challenges
  • Help develop and implement improved cyber security tools, techniques, and procedures
  • Drive on-going process improvements and gap remediation activities as required
  • A minimum of 15 years of technical experience as a Security Program Manager leading complex business and technical programs involving security implementations, remediation plan development, and oversight
  • CISSP or CISM certification or equivalent required
  • Awareness of both business and technical aspects of project management
  • Demonstrated ability to develop and execute project plans
  • Outstanding cross-functional management and leadership skills
  • Good organization skills and attention to detail
  • Proficiency in influencing and negotiation at an executive level
  • Superb written and verbal communication skills
  • Highly flexible and adaptive; able to multi-thread across a number of simultaneous projects
  • Sharp analytical and problem-solving skills
  • Experience in software/system design and development methodologies, including Agile
  • Strong understanding of encryption/hashing algorithms and ability to provide use case guidance
  • Familiarity with OWASP and secure software develop principles
  • Application integration via APIs and web services
  • Experience with Project Management tools (MS Project)
  • PMP certification desired
12

Mgr, Technology Resume Examples & Samples

  • Emotional intellect
  • Ability to negotiate
  • Strong articulation
  • Ability to act as a team player
  • Resiliency
  • Tenacity
13

Senior Mgr-technology Resume Examples & Samples

  • Lead the creation and maintenance of a Performance Engineering and Testing Platform which lets developer’s self-service performance analysis and testing of their individual apps
  • Partners with Solution Engineering, Reference Architecture, Delivery and sustainment Teams to influence design and code level implementations to achieve performance goals (availability, reliability, resiliency, performance, scalability etc.)
  • Lead the creation and management of a repetitive test data management strategy and platform to be used across various levels of testing – unit, API, functional and performance
  • Ensures that all technology implementations within WDAT are stable, highly available, resilient and performant. This role is responsible for performance engineering across all releases as well as projects delivered by WDAT Delivery teams
  • Partners with Operations teams, application teams on critical production disruptions, enabling faster recovery and permanent resolution
  • Responsible for managing the financial budget for Performance Engineering Team and managing the vendor relationship
  • Inspire a team of highly skilled performance engineers to spread the discipline
  • Responsible for creating healthy partnership with leaders and team members cross teams - like Systems Engineering, Network Engineering, Release Management - to influence leaner processes for agility in projects and releases
  • 10+ years of relevant experience in Information Technology with 5+ years in a leadership role
  • 3+ years of experience in Performance Engineering or related discipline
  • Strong systems implementation experience
  • Demonstrated experience in leading geographically distributed team
  • Ability to analyze complex data and develop innovative recommendations and solutions
  • Very strong communication skills - ability to communicate to executive audiences, and deliver results through influence
  • Understanding of Java / J2EE technologies
  • Understanding of performance optimization strategies
  • Understanding of Node / Angular / RDBMS technologies
  • Bachelor of Science in Computer Science, Computer Engineering, or related discipline; or equivalent work experience
14

Mgr-technology Resume Examples & Samples

  • Minimum 12 years of Information Technology industry experience
  • Minimum 5 years technology leadership experience
  • Proven experience in vendor package selection process, negotiations, and contract generation and execution
  • Proven experience and strong understanding of effective project life cycle methodologies; Willingness to investigate, learn, and promote alternate Agile delivery methods
  • Full SDLC experience
  • Proven knowledge and understanding of WDP&R’s technical infrastructure and server environments
  • BS degree in Computer Science or other Technical related field or equivalent experience
15

Mgr, Technology Resume Examples & Samples

  • Exposure and understanding of Agile and DevOps methodology
  • WGS Claims experience preferred
  • Claims or Health insurance background preferred
  • Solid people management skills (communication, negotiation, interpersonal skills)
16

Senior Mgr-technology Resume Examples & Samples

  • Develop technology product roadmap, execution plans and delivery strategy for large complex software development initiatives
  • Lead and manage software applications, COSF and technology platforms across the segment and enterprise
  • Plays a key role in defining initiatives and contributing to the strategic planning (AOP, ACP and 5YP) for the Business unit
  • Effectively liaison between solution/architecture engineering, development and operations team to implement large and complex initiatives
  • Partner with business and technology leaders to define platform, product needs and solve problems
  • Evaluate and optimize project estimates form internal and staff augmented teams
  • Create and manage overall CAPEX/OPEX budget for the portfolio and projects with awareness of compliance requirements and target goals
  • Manage and track key metrics and KPIs for the team and projects in relation to the plan and published progress reports
  • Mange and appropriately escalate delivery impediments, risks, issues and change requests to the stakeholders
  • People management responsibilities for 5-8 CAST members
  • Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
  • 12+ years of proven experience in leading and managing large software development initiatives and building business critical platforms
  • Managed large CAPEX/OPEX budgets, planning and forecasting
  • Technical knowledge of digital environment including Web, Mobile, APIs, BigData, Databases and their interactions
  • Strong leadership and people management skills
  • Proven experience in influencing business and technology leadership to drive positive lasting outcomes
  • Deep understanding of the market place, products and suitability to solve business problems across the finance domain. Research, identify, and recommend industry best practices for solving business and technology problems
  • Strong situational analysis and decision-making abilities
  • Experience in financial services industry a plus
  • 5+ years of experience in people management and leadership role
  • 8+ years of experience in leading and driving large teams and programs
  • Experience in working in a multi-national and multi-cultural work environment
  • Ability to share and present ideas and program details with Senior Executives
  • Bachelor’s or Master’s degree in Computer Science or equivalent experience
17

Mgr, Technology Resume Examples & Samples

  • Good understanding of business operations, prior leadership or management experience, demonstrated ability to motivate, coach, counsel and train staff, effective communication skills, including facilitation, consultation, negotiation and persuasion
  • Health Insurance industry experience preferred. Expertise in relevant tools and technical skills required
  • Ability to manage across geographically diverse associates and vendor partners
  • Prior experience managing a large team consisting of full time associates, onsite and offshore consulting resources
  • Past experience in consulting, onshore/offshore model
  • 5 years of managing SOA, Service development team
  • Well versed in technologies like - IBM BPM, API Management gateway, Data Power, Message Broker, MQ, WAS
  • Experience managing budgets up to ~1 million, including consulting contracts, SOW's etc
  • Good Technical skills needed along with experience in resources management, resource career planning, mentoring, annual reviews etc
18

Section Mgr Technology Systems Resume Examples & Samples

  • Manage ITS’s Windows, Enterprise and Network Section (employees, budgets, and operations) to oversee development, deployment and maintenance of infrastructure services including Windows Domain, Active Directory, E-Mail Infrastructures, File/Print, Storage, Disaster Recovery Systems, Local and Wide Area Networks, Remote Access, Virtualization environment, and Linux/Unix systems. Recruit, hire, and develop employees for staffing. Plan and manage performance of assigned employees. Define and document the System Life Cycle. Develop budget estimates and manage spending. Develop annual operation plans and manage resources to achieve team objectives. Measure and report on operational effectiveness. Integrate safety, security, and quality into all aspects of the work. Work with other teams in ITS to assure close technical integration. Coordinate landline telecom voice and data services
  • Manage Customer Relationships Work closely with Business Units to establish trust and common understanding of ORAU’s IT capabilities, constraints, and potential. Maintain customer needs assessments and understanding of their goals. Collaborate with ITS management and customers to develop strategic and operational plans for infrastructure services. Support other ITS teams (Client Services, Technology Solutions, and Service Desk) in their delivery of services
  • Lead and Participate in Enterprise Architecture – Work within enterprise architecture framework and IT Governance to gathering business input on ITS Service offerings. May lead IT Governance sub-committee as assigned. Research emerging technologies and develop proposals and plans to consolidate/improve IT Services, reduce risk, or provide a new business offering
  • Leadership and Teamwork Continuously maintain personal leadership skills. Assure management-level organizational alignment, awareness, and skills. Serve as a role model to train employees and peers on continuous improvement approaches and tools, standard processes, and application of ORAU key values (safety, security, diversity, quality as outlined in the ORAU performance management program
  • Proactive Cyber-security – Ensure staff are following cyber-security policy and procedures, ensure systems are configured, patched and maintained appropriately including management the life cycle of systems. Request changes, exceptions and mitigation for cyber security controls that are impacting business mission. Provide Security metrics for quarterly and yearly review of information system. Participate and lead section efforts in yearly review and update of Authority to Operate (ATO)
  • Leading IT professionals in a team oriented environment
  • Technical (IT) Project management
  • Strong collaboration and facilitation experience
  • Technical background and knowledge of system administration, disaster recovery systems, storage systems, virtualization, networking, IT Service Delivery, Cyber Security practices
  • ITIL Foundations and service management terminology and concepts
19

Mgr, Technology Resume Examples & Samples

  • Experience managing a team of senior developers, testers and systems analyst is must have
  • Prior experience as a developer/ Technical lead/ Solution lead/ Architect in the following technology stack: Mainframe – COBOL, CICS, JCL, VSAM, DB2, VB.NET, SQL, ORACLE
  • Must have Agile/ Scrum and DevOps knowledge and experience. Experience leading teams through Agile adoption is a plus
  • Knowledge and experience of full life cycle of claims and claims IT systems preferred. Knowledge and / or experience with NASCO claims systems is a plus
  • Experience managing vendor resources in an onsite-offshore model is must have
  • Experience creating, negotiating SOWs with vendors is nice to have
  • Budgeting, forecasting, capacity management experience is a plus
20

Mgr, Technology Resume Examples & Samples

  • Experience with DevOps and managing projects that employ techniques such as Continuous Integration, Continuous Delivery, Test Driven Development
  • Versatile with ability to rapidly assimilate new domain and technical knowledge
  • Entrepreneurial-spirited
  • Experience with large scale distributed systems in Production and Development as owner of Production
  • Experience driving Technology Stack / Tools Pipeline architecture within a large organization is highly desirable
  • Experience with Automation, Site Reliability Engineering, large scale databases is desirable
  • Experience with hybrid cloud is strongly preferred
  • Strong understanding of the various Cloud technology architectures, and their implications for security is required
  • Knowledge of container and cluster orchestration technologies, such as Docker, Mesos, Marathon, Kubernetes
  • Knowledge of virtualization technologies, such as Xen and KVM, is desirable
  • Strong experience with various SDLC methodologies (e.g. Waterfall, Agile, etc) and various phases such as Requirement, Design, Development, Testing, etc
  • Strong knowledge of Agile methodologies and DevOps practices to drive quality Shift-Left is highly desirable
  • Experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources in a matrix environment, communicating and influencing effectively at all levels of an organization required
  • Strong / methodical problem solver with ability to guide & train others to do the same
  • Detailed-oriented with ability to multi-task
  • Strong experience in eliciting requirements
  • Experience using Atlassian tools (e.g. JIRA (including Agile plugin), Confluence WIKI)
  • Minimum of 3-4 years of programming experience is a plus
  • Experience in providing application support to diverse business domains
  • Experience with Rational Tools including Requisite Pro/Door, RTC, etc
  • Proficient with JIRA, Microsoft Project, Visio, and other productivity tools
21

Mgr-technology Resume Examples & Samples

  • Lead and support critical shared applications, COSF and technology platforms across the segment and enterprise
  • Identify opportunities towards Cost Optimization (hardware and software) and Resourcing (Cast and Consultant mix), improvements
  • Ensure availability of critical financial platform is 99.9% or higher. Measured and reported by standard tools
  • Delivery of critical time sensitive initiatives including MSE’s, mandatory semi-annual Credit Card Brand updates or accounting regulations
  • Plays a key role in defining initiatives and contributing to the strategic planning AOP for the Business unit
  • Maintain technical currency of the applications and platforms by maintaining servers to be current, installing the latest market version of the software post validation across environment
  • Ensure the security of financial platforms including key rotation, key management, certificate renewals and custodian reviews
  • Provide timely Root Cause Analysis (RCAs) as defined by Service Now Problem Management
  • Ensure financial platforms are 100% PCI certified, SOX compliant and complete all ongoing audits with no security incidences. Address gaps and open issues
  • Recommend application/platform performance improvements based on escalated Production issues that are beyond day-to-day support
  • Liaison between L1/L2 System Engineering support team and application team. Ensure effective and adequate knowledge transition pre & post every application / platform release
  • Publish continuous reporting and metrics for the entire platform/ application and associated clients at agreed upon cadence
  • Ensure product / project deliverables across the delivery teams are consistent, high quality and well documented
  • People management responsibilities for 2-4 Cast members and 5-6 Consultants
  • Provide leadership to direct-report and/or cross-functional teams
  • 10+ years of proven experience in leading and managing large software development / support initiatives and business critical platforms
  • Proven experience in leading and building winning teams
  • Managed licensing agreements, invoice payments, OPEX budgets planning and forecasting
  • Technical knowledge of digital environment including Web, Mobile, APIs, Databases and their interactions
  • Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communication as well as visualizations
  • Solid understanding of program and project management principles
  • Ability to act as liaison between business and technologies
  • Ability to think creatively and to drive innovation
  • Experience in Agile software development methodologies such as Scrum and test driven approach
  • Experience in Disney financial ecosystem (Payments), a plus
  • 3+ years of experience in people management and leadership role
  • 6+ years of experience in leading and driving large teams and programs
  • Demonstrates strong ability to influence without authority
  • Ability to think creatively beyond normal constraints
22

Senior Mgr-technology Resume Examples & Samples

  • Serve as chief of staff for Global CTO and CIO and functioning as a thought partner and integrator on a wide variety of initiatives which involve monitoring on-going activities, incoming communication, competing priorities to ensure optimized time management without acting as a “gatekeeper”
  • Manage relationships across organizational hierarchies, from assistants to SVPs, to advance key technology initiatives and overall effectiveness of the office of the CTO
  • Lead a variety of special projects and initiatives on behalf of the Global CTO/CIO and assist him in decision making
  • Lead research, stakeholder coordination, content development and preparation for high-level presentations to senior executive audiences
  • Act as integration point for implementation of HR processes and business cycle activities. Ensure coordination of common connection points and integration with key functional partners (HR, finance, other lines of business)
  • Manage the technology project/strategy/planning/status communications for Walt Disney Attractions Technology including design and development of sr. executive presentations
  • Oversee initiatives related to organization’s culture, including recognition & events, town halls, technology events e.g. hackathons, and community relations development
  • Lead key tasks related to meetings like Steering Committee (and off-sites/work sessions, including agenda setting, coordination, action items and notes taking, follow-ups and next steps
  • Forecast and manage the Office of the CTO/CIO budget including Cast Recognition
  • Closely partner with the Global CTO/CIO’s personal assistant
  • Demonstrated ability to ‘come up to speed quickly’, to maintain a high level of confidentiality and to influence without having formal authority
  • High degree of self-reliance and resourcefulness to lead processes that may not be clearly defined and are constantly evolving with an action oriented mindset
  • Proven ability to deliver tangible impact while handling competing priorities in a ‘fast paced’ environment, and efficient time management for self and the Global CTO/CIO
  • Demonstrated ability to quickly collect information from internal and external sources, synthesize and summarize for senior executive review
  • Strong written, presentation and oral communication skills for developing high-level presentations for senior executive audiences
  • Ability to work strategically and collaboratively across departments
  • Demonstrated business and technology savviness, confidence and relationship management skills to interface with all levels of the Disney organization
  • Expert communication skills to a variety of audiences from entry-level to senior executive
  • Strong digital communication savviness e.g. social media. etc
  • 2-4 years’ experience working directly with senior executives (VP/SVP level and above) and executive presence at the EVP level
  • Walt Disney Company experience
  • Local LA / West Coast Community Outreach experience especially with higher education
  • Experience in networking, community events, hosting of professional events, town halls etc
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Mgr, Technology Resume Examples & Samples

  • Prior experience supporting web-based applications
  • Prior experience in a product software company, with understanding of development practices as well as professional services
  • Knowledge of Agile methodologies and DevOps practices
  • Experience in creating an effective team environment, building strong relationships, negotiation, solving problems and issues, resolving conflicts, managing resources