Manager PM Resume Samples

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G Streich

Garth

Streich

283 DuBuque Summit

Philadelphia

+1 (555) 938 3370

283 DuBuque Summit

Philadelphia

Phone

p +1 (555) 938 3370

Experience Experience

Detroit, MI

Digital Engagement Manager / PM

Detroit, MI

Stehr-Davis

Detroit, MI

Digital Engagement Manager / PM

Execute website activations: perform kick-off and onboarding, create and maintain project plans and drive projects to completion
Solid Account Management and Project Management
Provide and monitor customer service/satisfaction. Manage inquiry handling and resolution, escalation, consulting and business plan writing with sites
Design and execute project campaigns and custom projects as assigned
Manage Engagement process with clients and help refine engagement protocol
Provide executive communications, monitoring and reporting on the effectiveness of marketing campaigns
Project management – initiate, coordinate and follow-through on projects to ensure project success = on time, on budget, and meeting business objectives

Philadelphia, PA

It-doh-program Manager / PM

Philadelphia, PA

Corkery-Schroeder

Philadelphia, PA

It-doh-program Manager / PM

Responsible for the development of estimates for the enhancement or development effort in planning, analysis, design, construction, testing, and implementation
Direct work planning and scheduling design work
Develop the detailed program plan for the enhancement or development effort
Plan, organize, prioritize, and manage multiple work efforts across application teams
Analyze and distribute reports on program metrics associated with work items related to improvement measures
Identify and manage program risk and develops risk mitigation strategies, track to closure
Manage, and track the program progress against the program plan

present

Boston, MA

Dot-peoplesoft HCM Program Manager / PM

Boston, MA

Conroy-Cummerata

present

Boston, MA

Dot-peoplesoft HCM Program Manager / PM

present

Protect the State's best interests in all work managed and performed
Perform quality reviews for all program work performed by State participants and the contractor
Develop and facilitate achievement of program service commitments and performance metrics
Cooperate with, support the goals of, and execute direction with the State's executives and managers
Manage and track progress against the program plan. Take corrective actions if work tasks fall behind schedule
Plan, organize, prioritize, and manage work tasks within and across multiple application teams
Capture and report program management metrics

Education Education

Bachelor’s Degree in Computer Science

The University of Texas at Austin

Bachelor’s Degree in Computer Science

Skills Skills

Develops, gains consensus for, and implements the Management Plan for assigned assets
Establishes written goals and objectives for employees directly reporting to the role of general manager
Conducts periodic formal and informal performance evaluations
Develops training program and career path for property employees. Assures succession planning
Prepares the final budget documentation (e.g., explanatory notes)
Plans and administers budget for the office building(s)
Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings
Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines
Capable of managing major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, façade repairs, etc
Reviews construction specifications or plans, obtaining advice from the Chief Engineer, Operating Engineers and/or engineering consultants

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Senior Manager, PM Practice Resume Examples & Samples

Directly Manages the TDI TS Project Management team
Creates the vision for the PM Practice, develops and implements the roadmap for the practice
Integrated project portfolio oversight, governance and reporting at the highest functional level
Forecast projects / initiatives and demand, and coordinate prioritization of the portfolio/ initiatives with key stakeholders
Oversee / lead / manage and plan all work activities in partnership with TDI Portfolio & Program Managers
Monitors and assesses portfolio to ensure alignment with business and enterprise objectives
Ensure ongoing compliance or alignment with TD project management methodologies ensuring recognized project management processes, discipline and controls are consistently applied to projects, and investigating and escalating issues to leadership as appropriate
Manages the forecasting, intake of new projects, project prioritization and trade off alignment with our business colleagues,
Analyzes portfolio data and identifies trends as an input into future practice, reporting or process improvements
Monitors project schedules, task completion and executive stakeholder presentations
Lead the team in the development and/or integrated implementation of policies / processes / procedures / changes
Ensure an integrated and aggregated view of all TDI project related activities across the overall function providing escalations, recommendations, and decision support to leadership
Portfolio management experience is preferred
Strong leadership skills are essential – including communication with all audiences at a variety of levels granularity, influencing direction and priority with senior leaders on both TS & business, partnering with all teams for seamless execution of portfolio activities
Provide coaching and mentorship to PM community
Nurture progressive decisions with TS & business for the health of the portfolio
Act as the primary escalation point for all resource and capacity demand / issues

It-mcd-program Manager / PM Resume Examples & Samples

Ohio Administrative Code Rules Track State Plan Amendment Track Systems Changes Track Training Track
Manage, coordinate, and establish priorities for the PASSR project
Support requirements gathering sessions for all tracks
Manage creation and maintenance of deliverables
Create and maintain project plan, to include timeline, milestones, schedules, etc
Manage communication plan, to include ODM business areas, sister state agencies, and system vendors
Create and maintain regular reports/metrics to measure progress
Assist with test case creation if needed and subsequent testing
Any other PMBOK documentation as needed
Bachelor s degree from an accredited university required
5 or more years experience in project management
5 or more years experience setting work standards for a project team
5 or more years experience tracking work products and ensuring project team members meet deadlines
5 or more years experience conducting status and staff meetings with stakeholders
PMP preferred, but not required
Excellent communication and people skills required
Medicaid Long Term Care Experience desired
Working knowledge of PASSR desired

Manager PM Resume Examples & Samples

Proactively work with the top down SKU allocation provided by the Category Management function and to combine with product and market knowledge and expertise of the team to create a bottom up product planning that meets the strategic / seasonal needs of the brand
Manage the relationships with all brands and collection sign off
Manage the team, currently consisting of 5 Product Managers, within socks and bodywear, and lead them in the briefing of Product Design and Product Development Coordination on the product architecture, defining the key features required to make the product competitive and also to identify the important consumer benefits of the product, ensuring that there is a strong seasonal product story to tell
Prepare market and competitors analysis and analyse forecasts and sales analysis to ensure you can make informed decisions and give sound direction that is fact based
Create and manage the program calendars for all brands working with the other key stake holders to gather there input (product, GTM materials and packaging)
Responsible for product costings and costing impact on product quality and margin to achieve set goals
In this position you report to the Head of Product
Education: HBO or university completed e.g. in the direction of technical/commercial textiles
Min. 10 yrs work experience in similar position (within Product Management), preferably in a sports-lifestyle industry or international organization with global A brands, of which at least 3 years� experience in a leading role
Strategic and visionary thinking to be able to break down the brands and Dobotex� objectives and execute them
The position requires an in depth understanding of base materials, trims and finishing�s, combined with an acute understanding on the impact on FOB, with the ability to tactically prioritize what is needed to make the product the most commercially successful and on target
Experience in packaging
Organized, ability to prioritize, and can work well under time constraints and deadlines
Experienced traveler and flexibility and willingness to travel as required
Proactive, a self-starter that is highly motivated to work in a rapid paced environment
Leads by example for the PM team, coaches on the job to develop the PM team
Results orientated, flexible with strong communication skills
Fluent in English and preferably Dutch

Dot-peoplesoft HCM Program Manager / PM Resume Examples & Samples

At least 5 years' experience with large-scale PeopleSoft HCM design
Demonstrable outstanding verbal and written communication skills
Manage the planning, analysis, design, construction, testing, and implementation effort for the HCM portion of the program
Be conversant with all contractual details and ensure vendor compliance throughout all phases of the program
Provide detailed review of deliverables for quality, technical accuracy and requirements compliance
Manage and coordinate all vendor activities and ensure the State meets its required obligations
Monitor program milestones and phases to ensure work progress is on schedule and any change orders are required, justified, approved, and reasonable
Perform quality reviews for all program work performed by State participants and the contractor
Build and maintain relationships with program sponsors, stakeholders, subject matter experts, and contractor representatives
Plan, schedule, lead, and monitor design, build, and implementation work tasks
Cooperate with, support the goals of, and execute direction with the State's executives and managers
Effectively coordinate tasks and communicate with contractor, program staff, and stakeholders
Oversee enhancement and development efforts
Manage and track progress against the program plan. Take corrective actions if work tasks fall behind schedule
Manage program scope and adhere to defined change control processes
Capture and report program management metrics
Direct work teams in accordance with milestones, phases, work request target dates, and approved executable work packages
Identify and resolve program issues

Das-project Manager / PM Resume Examples & Samples

Experience in being an administrator with Decision Lens using an established practice
Experience administering a portfolio management solution with another product
Experience using a portfolio management solution using Decision Lens
Experience using a portfolio management solution with another product
Help develop a program and project management practice that leverage WorkFront as the solution
Help develop a program and project management practice that leverage another product as the solution
Ran projects in an environment with a program and project management practice that leverage WorkFront as the solution
Ran projects in an environment with a program and project management practice that leverage another product as the solution

Bwc-project Manager / PM Resume Examples & Samples

Responsible to drive the project team to complete tasks within and across areas
Responsible for the capture and reporting of required program management metrics
Ensure all changes to scope follow processes and are documented
Accountable to schedule or monitor status reviews, peer reviews, program management inspections, and software quality assurance work product and process reviews with the appropriate designated resources
Notify program manager of project timelines, milestones, phases, work requests target dates, and approved executable work package
Accountable for management of scope for the program and gaining agreement and approval of scope changes with program manager
Identify and manage program risk and develops risk mitigation strategies, track to closure
Organizes, leads and documents project status meetings

OH Mcd-program Manager / PM Resume Examples & Samples

Required – 7+ years of experience managing/implementing SharePoint 2013 platform in a multi-tenant environment
Required - Minimum 7 years of proven Program management experience implementing software projects (managing multiple projects as part of a program)
Manage multiple projects within the program including resources and budget
Communicate progress effectively to senior management
Liaison with ODM Business, ODM IT, JFS, DAS and Client to achieve project objectives and issue resolution
Oversee quality control throughout project(s) lifecycle
Manage scope changes
Conduct post mortems, compile lessons learnt and communicate to project team and senior management
Develop and deliver progress reports on projects, migrations, upgrades, etc
Support the SharePoint Portfolio Manager in the growth and adoption of SharePoint use at ODM
Liaise with Business and IT regarding ongoing growth of SharePoint Platform and upgrades and communicate to team

Platform Innovation Change Manager / PM Resume Examples & Samples

Assist in defining scope and impact of projects, and effectively communicate results to stakeholders and management
Independently facilitate the business process reviews and document changes consistent with the firm’s global operating model
Work with the Aladdin Product Group (APG) development teams to help define and build new Aladdin functionality
Independently facilitate cross-organizational communication, and facilitate integration meetings among key project personnel to ensure a proper framework for issue resolution and risk mitigation is developed and utilized
Train users in the new processes and applications as well as creating training materials for new business and system functionality
Support the business process changes and the implementation of Aladdin through parallel testing and go-live activities
Demonstrated ability to propose practical technical solutions to business problems and issues
Exhibits familiarity with Aladdin data structure & Aladdin entity relationships
Comprehend complexities of the asset management business and how regulations impact the buy-side
BA or Computer Science degree desirable
6+ years’ work experience in the financial services industry
Experience in financial services or a related industry
Strong understanding of the capital markets, asset classes, financial instruments (equities, fixed income and derivatives) and relevant market regulations
Experience in business process analysis, design and implementation
Develops result-oriented conclusions based on Business Process Reviews to improve process flows and technology specifications
Strong analytical, creative, organizational and problem solving skills
Ability to clearly communicate objectives across a range of stakeholders and to articulate the rationale behind those goals
Results driven individual with strong problem solving skills and attention to detail
Knowledge of practical technical solutions and developer tools/languages
Aladdin user experience
The ideal candidate would be someone who enjoys a challenge, is creative, is a self-starter and is comfortable navigating a sometimes steep learning curve while gaining subject matter expertise, and has the ability to help frame and communicate complex issues in a simple and concise way

Doh-program Developer Manager / PM Resume Examples & Samples

1 year experience with Xamarin Windows Universal Platform with Windows
1 year experience with C# .NET - Visual Studio 2015
2 years experience with Xaml and WVVM
5 years of development experience is
Prefer 2 years experience with Web API, MCV

General Manager PM Resume Examples & Samples

Develops, gains consensus for, and implements the Management Plan for assigned assets
Establishes written goals and objectives for employees directly reporting to the role of general manager
Conducts periodic formal and informal performance evaluations
Develops training program and career path for property employees. Assures succession planning
Prepare and/or review the annual jurisdictional forms and filings as required. (e.g., Income & Expense, Real Estate Tax payments, Property Tax fillings)
Prepares the final budget documentation (e.g., explanatory notes)
Plans and administers budget for the office building(s)
Inspects facilities and equipment to determine extent of service and equipment required
Recommends, justifies, develops and coordinates projects that enhance the value of the office buildings
Works with Chief Engineer to assign employees to duties such as maintenance, repair, or renovation and obtains bids for additional work from outside contractors, pursuant to client and Jones Lang LaSalle guidelines
Capable of managing major construction projects such as lobby renovations, garage membrane resurfacing, elevator upgrades, façade repairs, etc
Reviews construction specifications or plans, obtaining advice from the Chief Engineer, Operating Engineers and/or engineering consultants
Supports Leasing Specialist in the preparation of lease and/or rental agreements and is responsible for lease administration process
Assists the Project Manager (if applicable) in the tenant construction coordination process, prepares the set-up of accounting information to collect specified rents and develops lease abstracts
Maintains intimate knowledge of lease agreements: Ensures compliance from an accounting standpoint and acts upon from an operations point of view
Works with Client Accounting Services (CAS) in Westmont to manage the accounting process and directs on-site bookkeeping functions and collection process
Oversees the development and revision of written accounting procedures for the office buildings aimed toward an appropriate level of control for cash receipts and deposits
Assist CAS in the development of written policies and procedures for tenant rent collections and extension of credit terms to tenants within client parameters
Participates in second level collection discussions and writes default letters consistent with obligations and rights within the Lease
Reviews account aging reports to ascertain status of collections and balances outstanding and to evaluate effectiveness of current collection policies and procedures
With approval from the client, submits tenant accounts to attorney or agency for collection
Assists with eviction of tenants in compliance with court order and directions from specified attorney and client
Prepares and/or reviews adjustments to tenant billing process
Has a strong knowledge and understanding of CPI increases, escalations, recoveries, special, etc
Arranges for alterations to, or maintenance, upkeep, or reconditioning of facilities as specified in the operating budget, management plan and/or management services agreement and of leased premises as dictated by lessee's agreement
Employs or contracts for onsite management and engineering personnel, as delineated within the operating budget, management plan and/or management services agreement
Submits hiring recommendations to Group Manager for approval
Competitively bids and prepares all service contracts to assure high quality and cost effective services
Assembles and analyzes contract bids, and submits bids, recommendations and standard form contract agreement to Vice President for execution
Acts as primary contact for service contractors and vendors. Participates in group bid process as appropriate
Maintains role as secondary contact for tenants relative to tenant service requests
Proactively meets with tenant representatives on scheduled basis
Communicates regularly with the Property Administrator, providing necessary support and information to this primary tenant contact
Approves purchases of supplies and equipment for use at managed office buildings
Prepares and/or reviews financial statements and reports on status of office buildings such as occupancy rates and dates of expiration of leases
Prepares and/or reviews financial reports for client on monthly, quarterly and annual basis complying with requirements in management services agreement, with copy to the Group Manager
Analyzes financial statements to project future financial position and budget requirements
Prepares and/or reviews periodic inventory of building contents and property condition, and forwards listing to client for review
High school diploma or general education degree (GED) a must
Associates or Bachelor degree strongly preferred and advanced degree a plus
Industry accreditation and/or designation
Minimum of seven (7) years of commercial real estate or property management experience, including budget preparation/financial reporting, familiarity with building systems, lease negotiation, documentation and administration
Must have at least three (3) to four (4) year experience at managing people – specifically a staff of three (3) or more for at least four (4) years

It-dmr-program Manager / PM Resume Examples & Samples

8+ years designing project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel
5+ years of experience working with MS suite of tools to support Program/Project and Business analysis Functions
5+ years working as a Business Analysis and/or Quality Analysis on large scale enterprise projects
5+ years of previous experience in enterprise program/project planning and management functions
3+ years of experience using Microsoft Visual Studio Team Foundation platform to be used in managing using story backlog and tracking work items, etc
3+ years of experience in an AGILE working environment Preferred Education
4 year college degree or equivalent technical study. The PM will be well versed in PM best practice and Certified. Additionally the select PM candidate will have a working background or foundational knowledge of AGILE software development practice. Client is a Microsoft-centric shop

Senior Manager, PM Amazon Bookstore Resume Examples & Samples

7+ years of project / program management is required
5+ years of experience leading project delivery for large, cross functional projects
Demonstrated ability of working in complex environments to drive business process change
Experience developing operational processes and process improvements
Experience delivering programmatic goals and leading complex projects
Excellent verbal and written communication skills, presenting to senior executives
Demonstrated ability to deliver both strategic and tactical results from inception to completion
Excellent planning and execution skills. Meticulous and methodical, detail oriented with a experience diving deep and asking the right questions
Consistent record of achieving insight through analytic or quantitative methods
Excellent excel modeling skills
Experience in management consulting, or program management
Experience working with physical retail organizations
Demonstrated ability to build quantitative models and structured problem solving
MBA or advanced degree in a quantitative field
Ability to think and act both strategically and tactically

Manager, PM Professional Services Resume Examples & Samples

Under general direction, collaborates with Practice Area Owners regarding maturing opportunities and proposals applicable to complex efforts
Designs the delivery dimension of complex engagements; implementing a framework / governance which the Practice Area Owner and Program / Project Management organization will execute
Will engage on delivery related escalations providing guidance and validation on how to most efficiently remediate
Over a period of time, will develop a set of formal Professional Services Delivery Framework(s), accounting for the predominate approaches our solutions are executed (multi-phased models with pan-Fiserv resource sourcing governance)
Assesses engagement lessons learned – driving a Delivery Management best practices catalog
Typically requires 10 years of Financial Institution solutions provider experience across a number of disciplines
Proven experience in driving tactical and strategic results across areas of primary and secondary areas of knowledge
Knowledge of documenting workflows, processes and accountabilities
Knowledge of execution methodologies
Possess or be qualified to obtain PMP or related certification
Exercises creative approaches
Proven ability to build and possess a strong network within the organization
Understanding of how critical project design and initiation has a direct correlation to client satisfaction
The ability to interact with external, as well as, internal clients for the purpose of data gathering and design initiation
Strong writing skills are required
Independent judgment is required
Experience with other standard office software, such as Microsoft Excel and Access
Experience in a financial institution would be beneficial

Operations Manager PM Resume Examples & Samples

Minimum 8 + years field experience with trade school training or 10+ years total field experience
Person must have good communication skills, both verbal and written
Candidates should be organized, proactive, detail oriented with the ability to work in a fast-paced, changing environment
Superior customer service skills and orientation. Ability to maintain professionalism at all times under stressful situations
Must be able to see projects through from start to completion
Computer skills with knowledge in email, Internet, Microsoft Word are mandatory for this position
Person must be a self-motivated individual who can work independently or in a team environment
Must have supervisory experience
Must have the ability to lift 50 lbs frequently
May be required to work overtime to meet deadlines
Position may require afternoon/evening and weekends
Ability to read HVAC, electrical, plumbing, and architectural blueprints
Ability to use hand tools, power tools and perform basic electrical, plumbing, and carpentry tasks

It-doh-program Manager / PM Resume Examples & Samples

Responsible for the development of estimates for the enhancement or development effort in planning, analysis, design, construction, testing, and implementation
Accountable for delivery of all work tasks identified in the program plan
Responsible for the capture and reporting of requirements program management metrics
Adjust and revise estimates when necessary
Build and maintain relationships with key stakeholders and customer representatives
Serve as the primary point of contact for all program-related issues and resolution of issues
Anticipate issues and proactively address them
Resolve conflicts with sensitivity and tact
Communicate effectively with customers and software / hardware suppliers supporting the State as appropriate
Identify and track issues
Accountable for activities with excess delivery cycles of 8 to 12 months
Agile and Scrum environments
Ensure new estimates are approved by the client and agreed upon
Manage, and track the program progress against the program plan
Monitor project milestones and phases to ensure the project is on schedule. Take corrective actions if a project begins to slip its schedule
Responsible to tailor and baseline all program templates
Coordinate and present proposals to agencies as necessary
Analyze and distribute reports on program metrics associated with work items related to improvement measures
Accountable for the approval and sign-off of the program plan with customer representatives, such as portfolio managers, and all affected program stakeholders
Accountable for management of scope for the program and gaining agreement and approval of scope changes with customer representatives and affected stakeholders
Direct work planning and scheduling design work
Ensure team leads adjust and revise estimates when necessary
Coordinate the establishment of program standards and program specific procedures with team leads
Responsible for project compliance with standards and procedures
Ensure that tasks provide value and support the strategic direction of the program and meet service commitments; conduct reviews with agencies
Balance workload with program members' capacity
Communicate to team members how their work assignments relate to and help achieve program objectives
Plan program specific training and orientation needs

Dmh-project Manager / PM Resume Examples & Samples

Define strategy to achieve successful rollout of EHR modules and supporting devices
Manage the implementation utilizing the vendor's project management methodology utilizing a project plan
Develop project plan and monitor accordingly to assess the progress of the project Prioritize and coordinate resources across multiple RPHs
Identify and help facilitate customer issues and risks to resolution Required Skills and Competencies
Candidate should possess a Bachelor's degree in computer science/information technology and 5+ years of experience as a Project Manager or Sr. Project Manager implementing enterprise software applications
Experience with EHR or COTS business processes and implementations
An understanding of the Health Care industry, specifically Medicare D, Medicare/Medicaid and private insurance billing processes and, bar coding for patient management and clinical services
Excellent communication, presentation and customer relationship skills with the ability to interact with the business and the team at all levels
Experience as a vendor Project Manager
Ability to work without supervision
Excellent negotiation, conflict management, risk mitigation, issue resolution, organizational and time management skills Intangibles
Positive self-starter who rises to the challenge and take personal responsibility
Ability to listen, understand and feel the issues of the business and then reflect back what is heard while providing solutions
Respectfully collaborating in the best interest of the business, Client, team and self

Senior Operations Manager PM Radars Resume Examples & Samples

Manages operational management team and service delivery staff to ensure service levels and objectives are met. Creates and implements operations improvements to meet established objectives across multiple facilities. Manages activities related to customer requirements, budget challenges, human resource needs and plans for new business development within assigned area
Facilitates customer relationship and satisfaction while ensuring adherence to company policies and processes. Identifies matters of significance and recommends appropriate course of action
Coordinates and communicates with other managers to leverage resources and discuss solutions to problems. Develops processes for leveraging and using resources to meet customer needs
Implements highly complex core business processes and guides process improvement initiatives in order to enhance customer service. Investigates process matters of significance or enhancements and implements solutions
Develops and maintains communications with the customer, management and staff to ensure that service is delivered on time and within budget or contractual obligations. Investigates and resolves matters of significance as appropriate
Coordinates with account and operations management to develop and implement operational budgets, forecasts, and business plans. Ensures appropriate planning of the impact of marketing efforts, outages, service level agreements and other issues for assigned area
Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines
Prepares, recommends and oversees development of operating and personnel budgets. Monitors spending for adherence to budget plans, develops and recommends variances. Performs and/or oversees budget analysis
Management functions related to scheduling, risk management, acquisition planning, property management and IT administration related to active programs
Identify, analyze, interpret, and recommend implementation of policy and procedures related to acquisition planning and documentation
Coordinate with program stakeholders to ensure the effective development, integration, test, production and fielded of systems to meet mission requirements
Prepare and provide program management reports and briefings, manage deliverable schedules and support process improvement
Maintain/track project status (Integrated Master Schedule, documentation status, etc.); assign/track status of key actions/tasks; keep leadership informed on status
Master's degree or equivalent combination of education and experience
Master's degree in computer science, management information systems or related field preferred
Twelve or more years of information technology or computer operations experience
Nine or more years of supervisory or management experience included
Experience working with customer technology and support requirements
Experience working with the information technology industry and awareness of developments
Experience working with generally accepted accounting principles and accounting software
Experience working with budgets and budgetary issues
Strong leadership skills to oversee multiple facilities, operations and/or accounts
Strong human relations skills to select, develop, mentor, discipline and reward employees

Beverage Manager, PM Shift Resume Examples & Samples

Manage all beverage operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counselling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Respond to guest inquiries and requests and resolve guest concerns in a timely, friendly and efficient manner
Ensure compliance with health, safety, sanitation and alcohol awareness standards
Initiate and implement up-selling techniques to promote beverage sales and services and to maximize overall revenue
Recruit, interview and train team members

Manager PM Processing Resume Examples & Samples

Close collaboration across Global Innovation Centers, with GKN manufacturing and product engineering, and with outside partners to develop new technologies
Know-How-Transfer and support for parts and production process to Sales and Operations
Development of sintering processes for PM Titanium materials
Development and optimization of sintering conditions for new PM materials commercially available and proprietary developed especially containing new alloying elements
Furnace and process optimization for high and standard temperature sintering
Support and participate in materials development across Global Innovation Centers
Coordination and supervision of serial parts sintering in the Eisenmann furnace at the Innovation Center
Technical support for new roller hearth furnaces (e.g. BBR) in terms of furnace development, design and KHT between R&D and operations
General technical support of operational plants to build high quality technological networks
University degree or degree from a technical college with main focus on Process Technology, Material Science, Chemistry, Manufacturing or Mechanical Engineering
Extensive experience in development activities
Extensive vocational experience in the field of material and process technology, Application Engineering and Virtual Test and Analysis
Proficient in English (spoken and written); other languages advantageous
Extensive experience with multi-functional development programs
Experienced in GKN Sinter Metals engineering and manufacturing processes and technologies
Experienced in project management and simultaneous engineering

Dps-program Manager / PM Resume Examples & Samples

Responsible for planning, analysis, design, construction, testing and implementation of IT Security related requests from Units
Accountable for delivery of all work tasks identified in the IT Security related tasks
Access and understanding of common IT Security vulnerabilities and policies and procedures to mitigate them a requirement 13. Monitor project milestones and phases to ensure the project is on schedule. Take corrective actions if a project begins to slip its schedule
Prepares status reports on a periodic basis for program team, team leads, group leads, and program manager and appropriate stakeholders
Accountable for the final program management evaluation review with stakeholders for approval upon program completion. 18. Answer questions, provide ad-hoc and formal training and work with IT staff on IT Security related questions and inquires. 19. Accountable to schedule or monitor status reviews, peer reviews, program management inspections, and software quality assurance work product and process reviews with the appropriate designated resources

Program Manager / PM Resume Examples & Samples

Responsible for planning, analysis, design, construction, testing and implementation of DPS IT Security related requests from DAS OISP and DPS Units
Accountable for delivery of all work tasks identified in the DPS IT Security related tasks
Must understand basic IT security concepts and be able to relate them
Familiarity with common protocols and how they interact a must. (Ping, Netstat, FTP, SMTP, etc.)
Process definition and assurance for network security functions
Liase with the Administrative Investigative Unit. Coordinate activities and provide solutions for self service
Access and understanding of common IT Security vulnerabilities and policies and procedures to mitigate them a requirement
Develop the detailed program plan for the enhancement or development effort
Have excellent oral and written skills/possess strong meeting and work session facilitation skills
CISSP Preferred
10 years Technical IT Security experience. Defined as Working in an IT security unit providing technical knowledge, policy recommendations and mentoring to lower level staff
Experience in security control implementation; JSIG, CNSSI 1253, NIST 800-53 or ISFO Manual

Account Manager PM Division Resume Examples & Samples

Oversee quarterly campaign-based account sets focused on driving up-sell revenue, renewal revenue
Manage existing customers and respond to customer requests, issues &opportunities
Handle inbound inquiries from prospective and existing PM customers
Partner with small business PM team and customer service to efficiently handle account escalation and issues
Excellent and professional qualification and follow up on leads from web site,advertising and trade shows
Identify and document customer’s needs, expectations and priorities in effort to build long term business relationships
Document every touch point with customer and prospect database viaSalesforce.com
Attend trade shows and other sales events to support sales goals.Approximately 10% travel
3+ years of inside sales experience (business to business sales preferred)
Excellent Microsoft Office skills (Excel, PowerPoint, Word) and organizational skills
Solid understanding of Internet technologies
Ability to work in fast-paced, rapidly changing business environment

Sales Manager, PM / Paper Resume Examples & Samples

With potential new customers, identify and evaluate prospects, creating successful and profitable relationships
Strategic account/Key accounts management
Distributor management and development
Overview customer complaints in coordinate with operations, commercial management and engineer to ensure timely and customer-centric resolution
Work collaboratively with the internal team to ensure project/products delivery is in line with customer expectations, quality and plan
50% Achieve annual order-intake and sales target of PM business in the targeted regions
20% Identify potential accounts and develop key strategic accounts, and develop and maintain executive level relationship with accounts
10% Define and develop sales strategy for PM business to ensure account and revenue growths in the target regions
10% Create value priced solution to customer versus competitors’ offerings. Understand, create and sell the differentiation of our offering and achieve better than average profit margins
10% Develop and manage authorized distributors and ensure to comply with company policies and procedure

Mcd-sharepoint Project Manager / PM Resume Examples & Samples

Required - Minimum 7 years of proven Program Management experience implementing software projects (managing multiple projects as part of a program)
Required – PMP and SCRUM Master Certification and at least 5 years experience implementing projects using Agile Methodology
Advantageous – Completed Microsoft SharePoint 2013 Training and/or certification
Facilitate client and team meetings
Define project scope, goals and deliverables for the various projects within the program
Liaison with various State Agencies to achieve project objectives and issue resolution
Develop and maintain Program/project plan
Ensure project(s) documentation is completed and stored correctly
Support the SharePoint Portfolio Manager in the growth and adoption of SharePoint use at Client Agency

Edu-program Manager / PM Resume Examples & Samples

The PM3 will plan out the remaining phases and projects for the Universal Special Education Forms project using deliverables and information from the first phase of the project completed last year
The PM will create a long-term project plan, dividing the deliverables and associated work into phases
Work with and manage the State Software Development Team (SSDT) through their PM to ensure tasks and schedules for the SSDT ODDEX work stay on target
BA experience is helpful as there will be some analysis required
PM3 will be working with a Project Manager, Program staff from the Office for Exceptional Children,
Data Manager assigned to the Office for Exceptional Children, and an outside off site development team named State Software Development Team (SSDT)
The resource will work on Phase 2 of this project which includes planning out the go forward projects, phases, and deliverables as well as working with the SSDT team in completion of their initial development of the Special Education extension of the ODDEX system to accommodate this overall project
2 years Experience utilizing Microsoft SharePoint
Experience as a project manager in a state or federal government environment
Knowledge of Education or Special Education

Dps-project Manager / PM Resume Examples & Samples

Responsible for planning, analysis, design, construction, testing and implementation of Agency IT Security related requests from Client OISP and AgencyUnits
Accountable for delivery of all work tasks identified in the Agency IT Security related tasks
Familiarity with McAfee, Cisco, Imperva, Varonis and other Security vendors
Notify team leads of project timelines, milestones, phases, work requests target dates, and approved executable work package
Communicate and work with users and client as necessary
3 years LEAD worker in a technical IT Security environment. LEAD worker provides mentoring and guidance, specific to technical best practices and procedures
Strong communication/ leadership skills
Strong influence, collaboration and negotiation experience
Have excellent organizational skills, proven analytical, planning, problem solving, and decision-making skills

Doh-program Manager / PM Resume Examples & Samples

Leadership skills (to coordinate a multi-disciplinary team)
Project Management/Business Analyst skills – to be able to document specifications needed for moving forward; keep team on track; etc
Research skills (to explore potential IT solutions to bring to the team)
Experience with large health care data systems that contain protected health information and have case management capabilities
Experience linking large (population-based) data systems, e.g., vital statistics birth records (140,000 births/year) and 3 individual newborn screening programs' data (screening results, confirmatory testing results, and treatment information) = 3 x 140,000/year = 420,000 records/year

It-dps-program Manager / PM Resume Examples & Samples

Manage, and track the program progress against the program plan. Marry program plans as needed
Must be able to deep dive any IT security related concept, law, question or request. (Research and Report)
Plan, organize, prioritize, and manage multiple work efforts
Answer questions, provide ad-hoc and formal training and work with DPS IT staff on IT Security related questions and inquires
Analyze and distribute reports on program metrics associated with work items releated to improvement measures
Ensure processes and activities are followed
Have strong understanding of prioritization stemming from the elicitation of system and/or user requirements
Must be knowledgeable in the English language/speak clearly and understandably use the English language
ITIL Foundations Certification preferred. Familiar with ITIL and how ITIL can frame process and procedures in an Operations environment and understanding of how a Security Operations Unit will need to work in that Framwork

Dining Care Manager Pm-pm Resume Examples & Samples

Properly preparing dining set-up
Providing meal and dining services and cleaning the dining rooms
Taking meal and beverage orders and serving requested items according to established guidelines
Handling all foods in accordance with sanitary procedures and standards and complies with all federal, state and local regulatory procedures regarding food service
Previous experience in dining hospitality and/or full service senior living preferred
Ability to work weekends and flexible hours

Digital Engagement Manager / PM Resume Examples & Samples

Manage relationships and expectations with stakeholders, including global and regional markets, internal stakeholder groups (Brand, Finance, Operations, etc.), and external agencies
Manage Engagement process with clients and help refine engagement protocol
Project management – initiate, coordinate and follow-through on projects to ensure project success = on time, on budget, and meeting business objectives
Interface with technical/development teams on client’s behalf
Resolve issues and manage risks
Design and execute project campaigns and custom projects as assigned
Gather and communicate project requirements, including requirements documentation and market prioritization
Schedule and facilitate meetings, including communication of summary and action items
Build presentations for meetings and executive communications
Provide and monitor customer service/satisfaction. Manage inquiry handling and resolution, escalation, consulting and business plan writing with sites
Execute website activations: perform kick-off and onboarding, create and maintain project plans and drive projects to completion
Produce and deliver outbound communications and content (notifications, bulletins, alerts, video, newsletters, dashboards) that are engaging and well-designed
Collaborate and direct work with design agencies and other vendor partners
Provide executive communications, monitoring and reporting on the effectiveness of marketing campaigns
Conduct project operations such as reporting issues, measuring and tracking insights and ensuring site adherence to guidelines (SEO, Analytics)
Bachelors of Arts or Science required, MBA preferred
Agency experience is a MUST
Solid Account Management and Project Management
Smart, detail-oriented THINKER and DOER, with outstanding communication, organization, and project management skills
Flexible and collaborative working style, ability to work in different types of client environments
Team player with leadership skills
Adaptive and systematic thinker
Ability to adapt in a fast-paced, ever-changing environment
Strong cross-functional collaborator with proven ability to communicate effectively at all levels across the organization
Ability to work permanently in the U.S. on a full-time basis

Dmr-program Manager / PM Resume Examples & Samples

8 to 9 years Preferred
Manages, coordinates, and establishes priorities for complete life-cycle of projects including the planning, design, programming, testing, and implementation of business solutions designed to meet requirements of various departments in the company, such as distribution, finance, and manufacturing
Designs project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel
Demonstrated ability to work with MS suite of tools to support Program/Project and Business analysis Functions
Working knowledge of Business Analysis and Quality Analysis on large scale enterprise projects
Ability to interact with a diverse group of staff including line of business and technical staff
Demonstrated written and verbal communication skills
Previous experience in enterprise program/project planning and management functions
Experience using Microsoft Visual Studio Team Foundation platform to be used in managing using story backlog and tracking work items, et
Experience in an AGILE working environment

Project Manager PM Radars Resume Examples & Samples

Defines project requirements by identifying project milestones, phases, and elements; forming project team; establishing project budget
Provides project management expertise throughout each phase of the project, from planning to closeout
Monitors project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Maintains system protocols, architecture, requirements, and associated design documents by enforcing traceability, updating procedures, analyzing system and program changes
Prepares technical reports by collecting, analyzing, and summarizing information and trends
Identifies appropriate resources and staffs projects. Organizes project team(s) members to ensure communication and understanding of deadlines, assignments and objectives. Acts as the point of contact with client project management. Identifies, when and as appropriate, staffing changes or needs as project progresses
Manages costs, schedules and quality by overseeing project deliverables. Ensures schedule and budget are met. Identifies need for change, determines course of action and revises as appropriate. May act outside of established policies as necessary
Oversees the ongoing review of project(s) status; identifies risks. Develops, recommends and implements risk mitigation solutions and implements as appropriate
Manages client expectations and balances the needs of company and client to ensure satisfaction for relevant parties
Strong interpersonal and presentation skills for interacting with team members and clients
Good leadership and negotiation skills to manage project and develop new business

Senior Product Manager PM Resume Examples & Samples

Drive the innovation agenda by helping to promote and accelerate the ideation process for new product and service ideas
Work with external third parties to assess partnerships and licensing opportunities
Perform product demos to internal and external stakeholders
Develop a comprehensive go-to-market process with Sales, Marketing and Operations. Collaborate with Marketing to create messaging/positioning/campaigns/collateral that accurately reflects the features and benefits of new and existing service offerings. Ensure the successful implementation of this process
Regularly update Business Development, Client Services and other cross-functional teams as needed
Conduct market research to define and identify use cases and unmet needs of existing and potential customers and to establish business requirements
May provide assistance to junior level staff with more complex tasks that require a higher level of understanding
Assist with various projects and analysis as assigned by direct supervisor
Experience in Health Care Services preferred
Demonstrated track record
Of success and career progression
Previous experience in healthcare preferred but not required

Senior Product Manager Pm-senior Product Manager Pm-mobile Apps Resume Examples & Samples

Help define new clinical and non-clinical processes and workflows, including development of new patient care standards, policies, procedures, and protocols to support new product / service offerings
Collaborate with Marketing and Business Development to define the core positioning and messaging for the product(s)
Coordinate with the Business Development team to develop and implement sales tools and collateral
May escalate issues to supervisor/manager for resolution, as necessary
Proficient with PCs, Microsoft Office applications and MS Project (desired)
Demonstrated track record of success and career progression
Execution mind-set
Ability to excel in a fast-paced and demanding work context

Jfs-program Manager / PM Resume Examples & Samples

Six (6) years of experience as a Senior project manager in the software development area
Four (4) years of experience in planning and delivery of JAVA on-line systems and related batch reporting for large scale distributed systems/projects
Three (3) years of experience conducting JAD sessions for requirements gathering and definition
Two (2) years of experience leading large multi-discipline team toward the delivery goal
Previous experience in unemployment or DOL projects
Must have experience using office automation and project planning tools such as Microsoft Project, Microsoft Office Visio, Microsoft Office and other tool sets
Must have proven software design and development programming planning and delivery background

Mcd-program Manager / PM Resume Examples & Samples

Project oversight as the State project manager representing ODM for the projects, assuring that ODM and contracted vendors meet their commitments to bring the project in on time and within budget and scope
Provides overall direction, guidance, and facilitation for the consolidation of drug coverage among the Medicaid fee-for-service program and the Medicaid-contracted managed care plans (MCP), including leading workgroup meetings related to clinical policy development, MCP provider agreement language, communications, reporting, and file transfers between ODM and the MCPs and/or pharmacy benefit managers (PBM) contracted with ODM and the MCPs
Facilitates PBM vendor participation in development of a process to integrate PBM data into the state's enterprise data warehouse, including NCPDP transaction data, prospective DUR, prior authorization, and rebate operations data
Oversees vendor implementation of retrospective drug utilization review process and procedures
Other project management and coordination duties as assigned
At least 10 years' experience with

It-dmr-program Manager / PM Resume Examples & Samples

Working with assigned PM's to ensure BA's are reviewing user stories, with input from the business review
Prioritizing tickets
Working with resources noted above to ensure necessary artifacts have been generated to support the ongoing development/enhancement efforts; and
Producing and providing oversight for typical project management artifacts such as status reports, burn down charts and resource utilization materials
As client deploys additional Microsoft Dynamic CRM systems statewide the Program Manager will work in support of these initiatives
Focus of the Program Manager activity in this transformation/adoption effort will be pre-deployment information gathering, engagement, and support of our business partners and supporting work of the Continuous Circle of Support (CCOS) team
The ITS Continuous Circle of Support (CCOS) team was primarily created to support the business transformation for county electronic case management solution, imagineIS. Building on pilot project experience, the team developed training materials to support onsite, in house and webinar training. The CCOS team uses a dedicated training environment for scheduled events and system demonstrations. The environment can also be used by county staff as needed at their convenience
As part of the support and pre-deployment effort the Program Manager will work with the assigned counties to gather feedback and serve as an advocate/liaison for those counties. In this role the Program Manager will actively interact with business, ITS development and PMO teams to ensure that issues are logged through ServiceNow, the State's IT Service Management tool, documented in the Microsoft Team Foundation Server (TFS) product backlog and communicated to the teams
The Program Manager will also work with the CCOS team to actively manage and report adoption metrics to the CIO to share with leadership
Additionally, the Program Manager will lead the Microsoft Dynamics CRM cloud migration project. CRM based systems the Program Manager would support cloud migration for include
Participate in business meetings such as steering and impact meetings
Utilize Microsoft tools within the MS VSTS TFS 2017 software environment to record and track work items; MS office tools (Excel, Word) to support generation of metrics
Possess strong interpersonal and leadership skills
Possess good written/verbal skills
Possess demonstrated experience in leading business transformation initiatives
Work with assigned Project Managers in the development of project plans, which identify needs and define major tasks and milestones, based on scope, resources, budget, and personnel

Senior Product Manager Pm-mobile Apps Resume Examples & Samples

Assist in defining the vision for new products and services, drive the development process from ideation to commercialization and inform the roadmap for the evolution of products and services
Create business cases, PRDs, MRDs and other documentation for new offerings to support the development process and secure key stakeholder sponsorship
Develop data collection plans for tracking metrics during alpha and beta testing and post-launch
8 – 12 years’ related experience; or a Master’s degree with 6 years’ experience; or a PhD with 3 years’ experience; or equivalent directly related work experience
Analytical and problem solving ability, excellent interpersonal and communications skills, creativity and business acumen, multi-tasking and project management skills

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