Mailroom Supervisor Resume Samples

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CM
C Marquardt
Chelsie
Marquardt
60458 Terry Point
Chicago
IL
+1 (555) 153 8931
60458 Terry Point
Chicago
IL
Phone
p +1 (555) 153 8931
Experience Experience
Boston, MA
Mailroom Supervisor
Boston, MA
Nienow-DuBuque
Boston, MA
Mailroom Supervisor
  • Overseeing and manage the maintenance of the mailroom equipment and renovation
  • Participates in special projects and performs other duties as assigned
  • Provide monthly administrative progress reports relative to short term accomplishments, future short term plans and staff education/training
  • Performs other duties as assigned
  • Ensure proper maintenance and repair of mailroom equipment. Review operational performance and recommend replacement as necessary
  • Work with Reproduction to schedule and plan production print jobs, assembly of manuals and booklets, and distribution of completed materials
  • Work with Corporate Services to maintain Chicago office’s document storage and shredding account
present
Houston, TX
Mailroom Supervisor
Houston, TX
Nitzsche Group
present
Houston, TX
Mailroom Supervisor
present
  • Establish and annually reviews standards and work procedures for all mail services staff in accordance with established policies and practices of the facility
  • Train, motivate, develop and supervise site personnel for performance improvement
  • Develop process improvements to create departmental efficiencies
  • Based on performance evaluations and other criteria, provide job specific training to all personel
  • Create daily work and coverage schedules for mailroom personnel
  • Supervise mailroom assistants and preppers/scanners
  • Schedule, manage, and direct department personel to the successful completion of their job duties
Education Education
Bachelor’s Degree
Bachelor’s Degree
Washington State University
Bachelor’s Degree
Skills Skills
  • Ability to use working knowledge of working environment to meet established goals & objectives
  • Ability to maintain professionalism at all times under stressful situations
  • Strong attention to detail regarding documentation and procedures
  • Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point
  • Strong leadership skills
  • Monitor shipping costs and ensure compliance with company’s approval and tracking procedures. Actively review mail to confirm mail has appropriate postage and personal mail is accounted for financially by the sender
  • Supervise all mailroom activities, including the timely sorting and delivery of incoming mail/parcels, as well as, the preparation and sending of outgoing mail/parcels
  • Possess a thorough knowledge of contract administration and office procedures
  • Ability to maintain organization in a changing environment
  • Ability to multi-tasks and establish priorities
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7 Mailroom Supervisor resume templates

1

Mailroom Supervisor Resume Examples & Samples

  • To set up the mailroom process and system
  • Monitoring the collection and delivery of mails at daily basis to ensure the correct and efficiency
  • Managing mail related invoicing and payment
  • Deal with mailing service provider
  • Overseeing and manage the maintenance of the mailroom equipment and renovation
  • Around 3-5 years of experience in related logistics and mailing business in a multi-national company
  • Multi-tasked
  • Good planning & organizing skills
  • Strong communication skill in both English and Chinese
  • Mature, credible and strong interpersonal skills
  • Ability to liaise and communicate effectively with other teams and cast members
  • Bachelor degree or above
2

Mailroom Supervisor Resume Examples & Samples

  • Schedule, manage, and direct department personel to the successful completion of their job duties
  • Based on performance evaluations and other criteria, provide job specific training to all personel
  • Establish, monitor and cordinate needed production deadlines to fullfil product deliver expectations
  • Inspect manufactured product quality to ensure quality goals are met or exceeded
  • Oversee and inspect housekeeping and equipment usage policies during and prior to the shifts end
  • Enforce all personal conduct policies and/or company rules and rgulations
3

Mailroom Supervisor Resume Examples & Samples

  • Supervise all mailroom activities, including the timely sorting and delivery of incoming mail/parcels, as well as, the preparation and sending of outgoing mail/parcels
  • Ensure consistent inter-office mail collection and distribution schedule on a daily basis
  • Supervise mailroom staff, verify that day to day operations are complete (including closing procedures), and provide on-going feedback for professional development
  • Develop process improvements to create departmental efficiencies
  • Order, track, and confirm receipt of FedEx, UPS, DHL and USPS incoming/outgoing parcels
  • Monitor shipping costs and ensure compliance with company’s approval and tracking procedures. Actively review mail to confirm mail has appropriate postage and personal mail is accounted for financially by the sender
  • Work with Corporate Services to maintain Chicago office’s document storage and shredding account
  • Maintain a clean and organized mailroom at all times
  • Stock adequate inventories of shipping supplies in copy rooms throughout the facility
  • Review and process mailroom vendor invoices: Fed Ex, US Messenger, Pitney Bowes, etc
  • Create daily work and coverage schedules for mailroom personnel
  • Complete special projects for management as needed
  • Bachelor’s degree with 2-4 years of related experience
  • Strong knowledge of MS Office, including Outlook, Word, Excel, and Power Point
  • Ability to effectively communicate and collaborate with diverse personalities in all levels of management, as well as outside vendors and clients, by maintaining objectivity and demonstrating maturity and a positive attitude
  • Must be a hands-on and be willing to roll up their sleeves to perform any and all responsibilities needed to ensure success
4

Mailroom Supervisor Resume Examples & Samples

  • A minimum of 2 years of supervisory experience is required
  • A minimum of 2 years warehouse or manufacturing experience is required
  • A minimum of 1 year experience working in the Pharmaceutical or Biotechnology industry is desired
  • Excellent administrative, organizational, and problem-solving skills
  • Experience in computer-based systems is required, including shipping systems and MS Office
  • Strong attention to detail regarding documentation and procedures
  • Excellent organizational skills and collaborative style are required
  • Superior customer service skills and orientation
  • Ability to maintain professionalism at all times under stressful situations
  • Ability to plan and manage work under time constraints
  • Ability to work in a high-demand, corporate environment
5

Mailroom Supervisor Resume Examples & Samples

  • Knowledge of various U.S. Postal metering machines and procedures
  • Proficiency in Microsoft applications (e.g. Excel, Access, Word)
  • Knowledge of international shipping requirements
  • Three (3) years’ experience of mailroom and/or records center environment. One (1) year in an international shipping environment preferred
6

Mailroom Supervisor Resume Examples & Samples

  • Supervises the operational work flow of the facility mailroom to ensure efficiencies and adherence to company standards. Includes significant input into job performance evaluations of these positions, including development, retention and termination
  • Inspects and seals all outgoing detainee mail. Logs and inspects all detainee packages
  • Sorts, locates, opens, inspects and bundles all incoming detainee mail and publications
  • Distributes all inter-office mail for the facility departments
  • Documents, processes and files all incoming/outgoing mail denials
  • Logs and processes all incoming/outgoing legal, special, medial and certified mail
  • Operates postage machine and other mailroom office machines
  • Handles all problems and special requests that occur
  • May supervise the receipt and allocation of office supplies and other miscellaneous items for the facility
7

Mailroom Supervisor Resume Examples & Samples

  • Supervise mailroom assistants and preppers/scanners
  • Supervise the day to day operations of the mailroom; including sorting incoming mail, preparing outgoing mail and distributing letters and packages as needed
  • Ensuring mail runs are done in a timely manner
  • Responsible for the up keep of all mailroom equipment and placing service requests when needed
  • Responsible for managing and storing shipping supplies
  • Responsible for ordering and storing of storage boxes and supplies
  • Supervise the medical records scanning operation
  • Responsible for training new employees
  • Collect and maintain data for reports
  • Facilitates resolution of any and all issues
  • Train, motivate, develop and supervise site personnel for performance improvement
  • Minimum of 1 year previous supervisor experience or 1-3 years experience in a mailroom/scanning operation
  • Ability to stand 1 – 2 hours per day
  • Ability to lift up to 30 lbs
  • Proficient in Microsoft Office applications
8

Mailroom Supervisor Resume Examples & Samples

  • Performs related duties as required. Trains new mail clerks, and provides on-the-job training for all subordinates, especially with respect to new procedures and equipment
  • Directs and oversees operational needs of the mail services department. Coordinates the tasks of the subordinate staff
  • Schedules staff to meet the needs of the facility doing so in line with budgetary constraints
  • Ensures compliance with U.S. Postal Service regulations with respect to correct postage according to mail classification, correct packaging, size and weight limitations, insurance liability limits
  • Establish and annually reviews standards and work procedures for all mail services staff in accordance with established policies and practices of the facility
  • Interview, select, hire, evaluate and recommend termination of facility mail services personnel in accordance with facility standards
  • Provide monthly administrative progress reports relative to short term accomplishments, future short term plans and staff education/training
  • May supervise the relocation and storage of all applicable equipment as well as the relocation of space to improve services and appearance of the facility
  • Report unsafe conditions and conduct research to improve mail services technology; conducts regular staff meetings and communicate with members of other departments to coordinate mail services activities. May serve on facility-wide committee
  • May schedule major project work, assuring that adequate staff and supplies are available to perform said tasks
  • Conducts regular inventory of mail services supplies and order same, keeping costs in line with approved budgetary amounts
  • Coordinate all outside services relative to the mail services
  • Involves considerable standing with much lifting of packages and mailbags, and exposure to noise
  • Frequently lift and/or move up to 50 pounds
  • Minimum of 5 years of supervisory experience in mail services or service-related field with high customer/client contact required
  • Demonstrated progressive growth in the field of mail services
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-tasks and establish priorities
  • Ability to maintain organization in a changing environment
  • Exhibits initiative, responsibility, flexibility and leadership
  • Possess a thorough knowledge of contract administration and office procedures
  • Ability to use working knowledge of working environment to meet established goals & objectives
9

Mailroom Supervisor Resume Examples & Samples

  • Perform management responsibilities including, but not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority
  • Oversee the work of clerks, who typically sort and route incoming mail, return mail, and prepare outgoing items for mailing. Train employees and function as an escalation point as issues related to the mailroom arise
  • Focus on the optimization of the mailroom including a review and redesign of the existing processes and procedures
  • Order supplies such as large and small envelopes, packages and packing tape to ensure the functionality of the mailroom. Keep a record of supply orders and expenses (including postage expenses) to ensure compliance with the company's mail room budget
  • 3 - 5 years of experience in Facilities Management
  • 3 - 5 years of experience in General Office
  • 5 - 7 years of experience in Equipment and Office Services
  • 1 - 3 years of experience in Management
  • Analysis of business problems/needs
  • Business Process Improvement
  • Direct Mail
  • MS Outlook
10

Mailroom Supervisor Resume Examples & Samples

  • Monitors and audits functions performed by crew including operational procedures and controls for sensitive material transfers, ensures that end-of-day checklist are completed accurately, service levels are met and problem resolutions are completed in a timely manner. Oversees performance and completion of daily Arrival reconciliation functions
  • Manages the relationship with the USPS, overnight mail carriers and contracted vendors for the fleet of vehicles utilized within the IMS operation. Works independently and with appropriate business unit management to develop recommendations, action plans and implement solutions. Effectively communicates deliverables to all appropriate parties and ensures that changes are communicated in a timely manner
  • Supervises the daily rotation of disaster recovery backup tapes going off site
  • Leads Lean A3, 5S, Kaizan and value stream projects to identify process improvement efficiencies. Tracks key metrics to monitor progress and measure success. Performs data analysis of operations information to identify trends and potential impact on the business. Makes suggestions for improvement with focus on service, cost savings and the needs of internal clients
  • Partners with internal clients and maintains open communications to ensure a smooth flow of information regarding unit activities and service provided
  • Maintains knowledge of all current Information Security and Vanguard policies and US Postal regulations, and ensures that all IMS processes are in compliance. Validates policies and procedures and ensures that all departmental processes are documented and maintained
  • Participates in special projects and performs other duties as assigned
  • Undergraduate degree in a related field or the equivalent combination of training and experience
  • Three to five years' general business experience, including three years' mail or print distribution experience
  • Strong working knowledge of Microsoft office suite applications
  • Ability to effectively manage multiple and competing priorities, as well as one’s own time
  • Ability to interact effectively with all levels of crew and management
11

Mailroom Supervisor Resume Examples & Samples

  • Must have a High School Diploma or equivalent
  • Must have 5 years working in a mail room
  • Must have knowledge of mailroom shipping and receiving software
  • Pioneer Natural Resources is an EEO/AA-M/F/disability/veteran Employer