Global Relationship Manager Resume Samples

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RY
R Yundt
Randal
Yundt
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TX
+1 (555) 903 1863
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Experience Experience
Dallas, TX
Global Relationship Manager
Dallas, TX
Kozey Inc
Dallas, TX
Global Relationship Manager
  • Develop and manage key relationships with senior and/or influential contacts
  • Develop and maintain internal relationships with Sales, Managed Services, Professional Services, and other key roles within the company
  • Project Management, e.g., cost analysis and vendor performance review
  • Establish and maintain internal vendor management database
  • Establish and maintain external working relationships with vendors
  • Excellent at prioritization and time management
  • Manage Vendor Contracts
Houston, TX
Global Capital Markets Relationship Manager
Houston, TX
Mosciski, Doyle and Eichmann
Houston, TX
Global Capital Markets Relationship Manager
  • Lead or assist management with the development and operation of business products and processes
  • Responsible for account set-up on relevant administrative and operational systems/databases within established guidelines
  • Coordinate all administrative, operational and risk management support for assigned accounts
  • Responsible for timely execution of all cash flows, fee billing, internal and external reporting, tickler processing
  • Identify areas where revenues can be increased by charging additional fees when services change. Implement approved increases
  • Collaborate with other parties, including but not limited to attorneys, financial advisors, interested parties and alliance/service partners, to structure and close capital market transactions
  • Represent WTC at formal transaction closings, attend and chair meetings/client presentations and prepare relevant documentation
present
Boston, MA
Relationship Manager Global Subsidiaries Group
Boston, MA
Hansen, Thompson and Kuhlman
present
Boston, MA
Relationship Manager Global Subsidiaries Group
present
  • Assist in improving overall wallet and market share
  • Perform in the best interest of clients
  • Strive to successfully manage client portfolio and deliver on expected revenue
  • Understand and comply with internal risk management process
  • Ensure redeployment of capital to highest value relationship
  • Exercise prudent judgment (best practices) in managing risks inherent in the business
  • Build trusted advisor relationships with key Chinese clients
Education Education
Bachelor’s Degree in Initiative
Bachelor’s Degree in Initiative
University of Central Florida
Bachelor’s Degree in Initiative
Skills Skills
  • Superior Client service skills, including adept listening skills and strong negotiation ability
  • Strong usage of Microsoft suite (Outlook, Word, Excel, Powerpoint, etc.)
  • Cultivates existing business relationships by managing the customer experience; contacting the customer proactively; ensuring customer satisfaction is met; positioning oneself as a key member in the client setting; utilizing negotiation skills and strategic relationship building; demonstrating a comprehensive understanding of contract vehicles; promoting a customer service focus within the team; maintaining relationships with new and existing contacts within an account; expanding relationships with clients and external partners; and developing, maintaining, and leveraging strong existing relationships
  • Establishes successful business relationships by seeking new business influencers within assigned territory; targeting line of business leadership to identify business challenges; fully understanding the customer’s decision-making process; collaborating with vendors/partners to identify opportunity for new business; building adaptive relationships; maintaining a strong ability to teach the customer; tailoring conversations to their areas of interest; providing superior customer service; having a strong ability to control the conversation; and getting the client to commit to take action
  • Researches accounts business drivers by understanding telecommunications; retaining knowledge of the sales industry; collaborating with specialists in support services; identifying critical factors aligned to the specific account; driving new business within the account; developing knowledge on competitors; navigates a complex set of tools and support structures
  • Resolves problems/issues within accounts by methodically identifying customer issues/pains; being a primary point of contact; utilizing expertise in development of solutions; collaborating with internal resources; engaging the proper resources; and communicating the customer’s report issue to the account team
  • Utilizes presentation/communication skills by working with the Microsoft Office suite of applications such as Word, Excel, and PowerPoint; displaying excellent verbal and written communication skills; critiquing and polishing presentations; and developing interactive skills such as the whiteboard
  • Prospects new sales by engaging in cold calls, direct marketing, current book of business, social media, and the existing network; identifying new sources of business; recognizing new opportunities for business; being familiar with customer’s market/industry; and having insight into the accounts and key relations
  • Investment management and index industry knowledge
  • 3 - 5 years professional customer service experience
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11 Global Relationship Manager resume templates

1

Global Relationship Manager Resume Examples & Samples

  • Be the key business contact and face of WCS to the client by managing and coordinating the client relationship across all WCS functions
  • Develop and implement a global strategy for the client relationship and be responsible for delivering business objectives including volume, number of integrations and returns
  • Negotiate service level agreements and annual key terms and conditions with client leadership at global headquarters, operating segment level, regional level and local entity as required
  • Build operating agenda, capturing client's evolving business needs, geographic expansion opportunities, planned integrations and other initiatives
  • Provide leadership and coaching to direct reports
  • Conduct regular "deep dive" sessions covering evolution of client's business needs, strategy and key challenges and coordinate alignment of internal resources
  • Facilitate monthly/quarterly business reviews and global A/R Council to set priorities, assess progress and ensure execution to plans
  • Contributes to strategic and financial planning in BP1, BP2 and BP4
  • Lead and facilitate the implementation of change and transformation initiatives as needed
  • Drive resolution of critical tax-, legal- and compliance issues, locally, regionally and/or globally
  • Collection servicing background preferred
  • Strong understanding of external funding structures (syndications and securitizations), AR financing and collections
  • Good understanding of GE's organization, knows what levers to pull to drive growth
  • Excellent personal interaction and leadership skills, strong business acumen
  • Knowledge and experience in deal structuring and underwriting techniques
  • Skilled in PowerPoint, Microsoft Word, Excel
2

Global Accounts Relationship Manager Resume Examples & Samples

  • Manages the operational business relationship of Named Global Accounts with a diverse complexity and scope as a member of Global Accounts Team
  • Owns the implementation and management of the end to end customer specific global solution design (e.g. documentation, collections, portfolio activity)
  • Build a strong ongoing relationship with Customer, Sales and supporting functions through all levels of the Customer's organization
  • Owns the Customer relationship and drives resolution of all Customer queries and issues and collaborates with other functions to drive resolution in support of the customer/partner requirements
  • Identifies and manages the ongoing refinement of the solution design to meet customers changing needs
  • Prepares and runs quarterly operational performance reviews with the customer/partner and supports improvement plans
  • Act as a Leader amongst their global peers to drive and implement the Customer solution on a global basis. (Where host, need to refine)
  • Consults and advises on operational matters to internal clients (Sales, Portfolio Management, Asset Management, Pricing, Credit, etc.) at peer levels and above
  • Proactively communicates operational process changes to customers/partners and internal clients; supports the implementation phase and updates Customer Solution Design documentation
  • Conducts and reviews highly complex operational analysis where required
  • First-level university degree or equivalent experience; may have advanced university degree
  • Typically 4-6 years of related experience, preferably in leasing, financial services and customer service, sales
  • Typically 1-2 years of experience supporting large accounts
  • Excellent communication skills (e.g. written, verbal, in person and virtual presentation skills); mastery in English and local language as well as other languages as required
  • Consulting, negotiation and influence skills
  • Solid understanding of core HPFS businesses and the revenue cycle
  • Superior research and analytical skills
  • Good knowledge of Microsoft Office tools, particularly Excel, Word, and PowerPoint
  • Proven ability to collaborate and network with other groups and functions to reach business objectives, in support of the customer/partner requirements
  • Proven ability to establish and maintain good relationships with external customers/partners up to the Director level
  • Ability to link the customer solution to HPFS system capabilities
  • In depth knowledge of Customer Portal and Docusign
  • Basic financial and business acumen
  • Ability to identify and implement customer-specific process improvements
3

VP Global Sanctions Relationship Manager Resume Examples & Samples

  • Ensures that information regarding potential violations of sanctions activity is communicated to the Global Sanctions Director in an expedited and effective fashion
  • Possesses knowledge of sanction requirements and understanding of complex potential OFAC relationships
  • Is cognizant of changing OFAC and Global Sanctions requirements and updates to various lists
  • Demonstrates a comprehensive understanding of OFAC requirements and remain vigilant to changes
  • Minimum of 10 years proven and progressive financial services operations, compliance and/or legal management experience or equivalent
  • Minimum of a Bachelor’s degree in business, related field or equivalent experience; Master’s degree preferred
  • Strong managerial, communications, analytical, organizational, project management and planning skills
  • Strong knowledge of assigned businesses, products, operations, systems and organization and full understanding of all significant regulatory compliance requirements applicable to the business
  • Proven ability to accomplish high-level objectives in the context of annual business and compliance plans
  • Proficiency with personal computers and pertinent mainframe systems and software packages
  • Prior experience in AML and Global Sanctions Monitoring with global banking institutions preferred
  • ACAMS certified a plus
4

Relationship Manager Global & National Industries Resume Examples & Samples

  • Serve as Trusted Advisor to CEOs and CFOs as a result of providing creative financial solutions and superior execution. Gain client confidence and trust to achieve first right of refusal on clients’ business opportunities
  • Actively build a pipeline and call on clients and develop relationships at multiple levels across the client organization
  • Expertly structure deals to balance risk and reward. Closely monitor clients to both identify business opportunities and anticipate potential risks. Proactively take action on possible risk issues and concerns
  • Partner with product specialists to develop a thoughtful relationship plan for each client and prospect that focuses on both lending and non-lending business opportunities with the client and identifies specific action items to provide multi-product banking solutions to clients
  • Partner with other Citi businesses (particularly ICG) to ensure support to overall client and franchise objectives
  • Maintain frequent interaction with centers of influence, industry associations, community leaders, and senior business contacts
  • Strictly adhere to internal organizational and control policies such as the account opening protocols of accurate collection, completion and updating of all required documentation
  • Proven track record of originating and closing lead bank lending and investment banking transactions for Mid Corporate clients
  • Extensive experience of working as lead arrangers to pitch, negotiate, and execute transactions that raise capital for Mid Corporate clients
  • Work in an entrepreneurial environment that facilitates build out of a world class Mid Corporate banking platform
  • Demonstrate excellent presence and interpersonal skills that allow development of relationships at multiple levels within the client organization
  • Possess superior communications, persuasion, and influence skills that facilitate successful client pitches and proposals
5

Global Capital Markets Relationship Manager Resume Examples & Samples

  • Actively participate on Business Council(s) as assigned at both the strategic and tactical levels. Areas of focus will include product development, fee structures, service delivery, and policy and procedures
  • Responsible for supervising and mentoring direct reports and others, as appropriate
  • Bachelor's degree or 4 years of equivalent training and/or work experience
  • 4 years of client service experience in the Corporate Capital Markets industry
  • Ability to read, analyze, interpret, and comment on legal documents
  • Ability to calculate figures and amounts such as discounts, interest, commissions and percentages
  • Familiarity with corporate structures, relevant laws and regulations
  • Demonstrated analytical skills
  • CCTS designation preferred
  • Managerial or supervisory experience
6

Global Relationship Manager Resume Examples & Samples

  • Basic Qualifications
  • Bachelors degree in finance, accounting or related business field
  • At least 10 years related work experience in business, finance, banking or marketing
  • Good understanding of GE’s organization, knows what levers to pull to drive growth
7

Commercial Card-global Relationship Manager Resume Examples & Samples

  • 5-10 years of experience in client account management
  • In-depth product knowledge in the Commercial Card industry
  • In-depth product knowledge of specific JPMC payables products
  • Ability to work independently with little professional guidance
8

Relationship Manager Global Philanthropy Resume Examples & Samples

  • Grant Portfolio: Develop and implement a grantmaking strategy aligned with the philanthropic goals and objectives of the firm and rooted in local context and conditions; develop and implement business plans for the respective markets; draft grant-write-ups, periodic program reports and briefing papers for internal and external stakeholders; and present strong proposals to internal Contributions Committees
  • Grantee Relations/Technical Assistance: Identify potential partners and projects that are consistent with the firm’s philanthropic goals; provide counsel to organizations invited to develop proposals; review proposals and determine which ones will be further developed and recommended for funding; provide primary program support for the maintenance of active grants including regular communications and problem solving with partners and consultants, report review, analysis and feedback; maintain an open, ongoing relationship with community leadership
  • Collaborative Team Planning: Participate in meetings to review grant recommendations, provide updates on grantee progress, determine technical assistance needs of grantees, plan convening, evaluation and communications activities, and share and reflect on experiences in the field and related program activity
  • Cross-Firm Integration: Develop and maintain effective relationships with local line-of-business leaders; communicate firm’s philanthropic strategy to multiple internal constituencies; provide local leadership teams with frequent updates about portfolio partners and community priorities; coordinate local firm leadership involvement in local, state, and regional events
  • External Visibility: Ensure the firm is recognized for its significant community investments and seen as a thought leader in the space; originate, facilitate and attend meetings with funders, grantees, grant-seekers, and community leaders; develop and maintain a productive network of professional relationships with key government, philanthropic, not-for-profit and community leaders; work closely with media relations and other corporate responsibility team partners to leverage grants and events for maximum visibility
  • Industry Knowledge: Familiarity with the financial services industry and JPMorgan Chase products and services offered in the market; knowledge of Community Reinvestment Act and other applicable regulations
  • Local Involvement: Active community involvement in leadership positions
  • Contribute to National Workforce efforts: As the successful candidate will have deep workforce experience and be co-located in New York City with the program strategy team, s/he may be called on to help shepherd national grants; represent the firm at conferences; and provide additional support to the national team as needed
  • Demonstrated leadership in the New York City region workforce community with significant experience working in or with the leading non-profit, government and/or philanthropic leaders in the space
  • Passion for the Foundation’s mission; deep knowledge of and experience related to economic development, workforce readiness, financial capability, and/or community development
  • Understanding of grantmaking and the non-profit sector; ability to assess the leadership, track record, fiscal health and capacity of a nonprofit organization
  • Creative, flexible, and collaborative with an ability to work in a team-oriented environment; demonstrates a high degree of initiative; results-oriented
9

Global Capital Markets Relationship Manager Resume Examples & Samples

  • Review, analyze and comment on all operative documents pertaining to assigned accounts PRE- AND POST-CLOSING
  • Evaluate fees for suitability and conformance with fee schedules
  • Partner with Fee Billing and Collections to monitor and collect aged receivables, where appropriate
10

Global & National Industries Healthcare Relationship Manager Resume Examples & Samples

  • Work in an entrepreneurial environment that facilitates build out of a world class Large Corporate banking platform
  • Be highly focused, able to rapidly determine key priorities, clearly communicate priorities, and ensure resources are properly aligned
  • Demonstrate strong financial and analytic skills and ability to rapidly assimilate complex information
11

Global Commercial Bank Relationship Manager Development Program Resume Examples & Samples

  • Previous experience in sales, consulting, financial services or business development required (10+ years)
  • Experience in credit/lending and corporate sales a plus
  • Bachelors degree required,
  • MBA or Masters a plus
12

Global Philanthropy, Relationship Manager Resume Examples & Samples

  • Collaborative Team Planning: Participate in meetings to review grant recommendations; provide updates on grantee progress; determine technical assistance needs of grantees; plan convening, evaluation and communications activities; share and reflect on experiences in the field and related program activity
  • Fiscal Oversight: Monitor grants budgets and grantee expenditures, as well as organizational budgets, as appropriate; recommend for approval any deviations from approved plans and budgets, and ensure that such changes are documented
  • Contribute to National efforts: As the successful candidate will work with the program strategy team, s/he may be called on to help shepherd national grants; represent the firm at conferences; and provide additional support to the strategy team as needed
  • Demonstrated leadership in the Ohio, Kentucky and West Virginia region with significant experience working in or with the leading non-profit, government and/or philanthropic leaders
  • Minimum of five years of relevant work experience in program development, implementation, and/or policy
  • Passion for the foundation’s mission; deep knowledge of and experience related to economic development, support for small business, financial capability, and/or community development
  • Demonstrated ability to think critically and strategically about program design and implementation
  • Creative, flexible, and collaborative with an ability to work in a team-oriented environment; demonstrate a high degree of initiative; results-oriented
  • Welcome feedback as a means to personal and professional growth
  • Personal presence to represent the firm in diverse forums and organizational relationships
13

Compensation Relationship Manager Global Consumer Bank Resume Examples & Samples

  • Provide HR partnership/consultation on compensation and related issues including hires, job reviews, market data, year-end process and Covered Employees
  • Partners and consults with HR Advisors and/or directly with clients, HRPS, HRSS and to implement and deliver projects
  • Applies technical expertise to partner with HR and business in compensation principles, practices, strategy and procedures with potential for broad business impact
  • Design and implement plans and compensation programs, policies, and procedures
  • Collaborate with other disciplines such as tax, legal, finance, treasury and technology
  • Negotiate internally, often at a senior level and may engage in external communications
  • Manage multiple projects across multiple workstreams for compensation team and potentially across Compensation COE
  • Prior work experience in compensation including interaction with senior management
  • Strong experience working in a role interacting with multiple regions and partners internationally and/or experience work abroad in financial services
  • Demonstrated Project Management ability
  • Excel (Advanced)
  • MS Access (Intermediate)
  • Word (basic)
  • PowerPoint (Intermediate)
14

Gtb-global Network Bank Relationship Manager Resume Examples & Samples

  • Ensuring that Deutsche Bank is the provider of choice for clients and that all avenues for working with a client across different geographies and products are explored
  • Form and run Client Service Teams with product teams for key relationships to deliver creative solutions and providing follow up as required
  • To co-ordinate with other Deutsche Bank colleagues overseas to ensure clients receive seamless worldwide banking services
  • To originate new transactions from both existing and new clients
  • To assist team leaders to form viable business strategies, implementations plans, as well as prompt work process adjustments from time to time to adapt to changes in the market/regulatory environments
  • Help build and maintain DB’s profile in the local corporate and banking industry through active engagement in select professional organizations and government sponsored bodies
  • Minimum 4 years of client relationship/service experience in banking industry paired with a strong sense of accountability and integrity
  • Understanding of the business environment, regulatory regime and market trends in Hong Kong
  • Fluent in English, Mandarin and Cantonese, both verbal and written
  • Excellent communication skills in terms of the ability to present to seniors confidently and knowledgably
  • Good team player who is willing to learn and work hard
  • Motivated and results oriented
  • Good public speaking and presentation skills
15

Global Marketing Relationship Manager Resume Examples & Samples

  • Research and develop optimal society target pipeline to ensure steady stream of new partner opportunities
  • Oversee all society communication, including email, Skype calls and meetings, etc. to develop and manage society partner offers
  • Develop and manage society promotional marketing efforts to drive orders and ensure we meet our sales goal currently exceeding $1M and growing. This includes, but is not limited to society web copy, emails, web banners, e-newsletters, Facebook ads and conference flyers and direct mail pieces
  • Effectively manage day-to-day society program operations. This includes QA testing society offers, working with the back office team to resolve any issues, communicating with customers, ensuring our Customer Support and Sales teams are informed about new partnerships and offers, keeping notes and contracts updated in program database and other duties as assigned
  • Report on program results. This includes, but is not limited, to a weekly update of program leads, as well as MTD and YTD program results and sending program reports to society partners when required by their contract
  • Present program results and recommendations to the Senior Leadership team on a biannual basis
  • Develop and execute assigned international direct mail campaigns on time and budget
  • Develop, and manage monthly international digital marketing efforts, including email, web banners and online advertising efforts. Test and analyze effectiveness of contact strategies; incorporate findings into new strategies to ensure optimization and continual improvement
  • Provide operational support to international campaigns with responsibilities to include: updating list selections, providing translation direction and review, checking proofs for quality/accuracy, and developing translated landing pages
  • Performs other duties as assigned by supervisor
  • 6-8 years digital and direct marketing experience, international marketing background preferred
  • Medical or physician association, society partnership or affiliate marketing experience preferred
  • Demonstrated ability to drive business growth via new program development and optimization to achieve program revenue goals
  • Detail oriented with strong organizational and analytical skills
  • Contract review and editing experience preferred
  • Action oriented; ability to juggle multiple priorities and maintain a sense of urgency in a fast-paced, dynamic environment
  • Prior business development, lead generation or experiencing closing deals a plus
  • Prior experience in healthcare or medical marketing a plus
  • Strong Excel and data analysis skills
  • Experience with online translation tools and new media platforms
  • Comfortable accepting feedback from numerous stakeholders across multiple departments in the organization
  • Proficiency in one of the following language a plus: Spanish, German, French, or Brazilian Portuguese
16

Global Custody Relationship Manager Resume Examples & Samples

  • Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high level information into a detailed cost benefit analysis and identify gaps in information
  • Ability to analyze data at a detailed level while being able to summarize and communicate at a high level
  • Recommend the establishment of new or modified reporting methods and procedures to improve report content and completeness of information
  • Extract existing data to calculate/format into presentable reports, charts, and graphs
  • Validate vendor and internally generated analytics / valuations
  • The incumbent will maintain day-to-day relationships with various clients including front office, back office, treasury, risk and other internal departments and external custodial service providers
  • Summarize vendor products by region, custodian and line of business
  • 5 -7 years relevant relationship management and/or custody and asset servicing experience
  • Building and maintaining relationship with internal and external team members in multiple locations and time zones
  • Critically evaluate information gathered from multiple sources, reconcile conflicts and decompose high level information into a detail business cases and cost benefit analysis
  • Good understanding of custodian control reports (SOC1, ISAE, SIG etc…)
  • Excellent knowledge of monitoring, governance and oversight processes of a lifecyle of custody relationship from inception to termination
  • Familiarity with Canada and U.S. regulatory requirements (OSFI, State Regulators)
  • Must be flexible and adaptable
  • Superior report creation and maintenance skills including automating information
  • Strong multi-tasking capabilities to manage multiple competing tasks and priorities
  • Demonstrated initiative and ability to think and act critically, creatively and independently
  • Knowledge or experience with Financial Services organization
  • Good knowledge and understanding of securities instruments/settlements, foreign exchange and derivative instruments/settlements and banking process
  • Superior analytical, problem solving and diagnostic skills
  • Excellent interpersonal and communication skills (written and oral) are required
  • Bachelor's degree; Finance, Business or similar is preferred
  • Advanced MS office skills, Excel, Word, PowerPoint, MS access, Charts & graphs
  • Solid experience with financial services industry, particularly asset management or insurance businesses is preferred
  • Solid understanding of various investment instruments and their analytics, characteristics and benchmarks (especially Fixed Income securities and equities) is required
  • Familiarity with custodian management processes and reporting an asset
  • Practical experience with one or more skill sets: business analysis, investment reporting, or other analytical experience in a complex business environment is required
  • Candidate must have highly developed analytical, conceptual and problem-solving skill sets
  • Position requires the ability to quickly trouble shoot issues and think outside of the box. Must enjoy solving complex problems and implementing creative solutions in a changing and dynamic financial environment
  • Hands-on experience with any investment / trading system, risk management analytic models, or financial market data system, asset custodian platforms, BBG an asset
17

Senior Global Relationship Manager Resume Examples & Samples

  • Engages new business by searching market for new contacts; researching active networks; diversifying opportunities; and becoming familiar with the client’s business
  • Qualifies successful sales in the market by allocating critical resources; uncovering customer time and resources for the project/solution such as the people, money and time; and gaining customers commitment to allocate their resources and time to the project/solution
  • Utilizes presentation/communication skills by working with the Microsoft Office suite of applications such as Word, Excel, and PowerPoint; displaying excellent verbal and written communication skills; critiquing and polishing presentations; and developing interactive skills such as the whiteboard
  • Drives the sales cycle/process by understanding the customer buying process and needs; focusing on solutions; seeking to understand the challenge; utilizing a consultative approach; and obtaining customer commitments
  • Collaborates with support team by delivering completed sales report/orders; planning effectively; maintaining engagement during the sales process; and utilizing effective communications
  • Experience selling into Government and Education Accounts
  • Valid Driver's License and satisfactory driving record
  • Demonstrated stable track record in Sales with 3-5 years consecutive and successful sales experience within one company in the last 7 years
  • Government and/or Education sales will be very helpful
18

Global Relationship Manager Resume Examples & Samples

  • Bachelor's Degree or equivalent education and experience
  • Minimum of 6 years direct Business to Business outside sales experience within a high tech and/or telecom industry calling on global enterprise-sized accounts
  • Technical aptitude with proficiency with MS products including Word, Excel, and PowerPoint
  • Valid Driver’s License and satisfactory driving record is required
19

Global Relationship Manager Resume Examples & Samples

  • Manage large base of existing new clients and prospect for New Logo as well all via outbound calling
  • Standard business hours within assigned office location
  • Partner with Field Sales Professionals on team as needed
  • Work with internal partners to meet client needs
  • Minimum of 4 years Business to Business inside sales experience within a High Tech industry calling on small to medium-sized accounts
  • 3+ year(s) of direct business to business inside sales experience within the Telecom industry calling on medium-sized accounts
  • Must have excellent verbal and written communication skills and be able to present in over web or phone conference
  • Demonstrated stable track record of success inside Sales
20

Lead Global Relationship Manager Resume Examples & Samples

  • Cultivates existing business relationships by managing the customer experience; contacting the customer proactively; ensuring customer satisfaction is met; positioning oneself as a key member in the client setting; utilizing negotiation skills and strategic relationship building; demonstrating a comprehensive understanding of contract vehicles; promoting a customer service focus within the team; maintaining relationships with new and existing contacts within an account; expanding relationships with clients and external partners; and developing, maintaining, and leveraging strong existing relationships
  • Establishes successful business relationships by seeking new business influencers within assigned territory; targeting line of business leadership to identify business challenges; fully understanding the customer’s decision-making process; collaborating with vendors/partners to identify opportunity for new business; building adaptive relationships; maintaining a strong ability to teach the customer; tailoring conversations to their areas of interest; providing superior customer service; having a strong ability to control the conversation; and getting the client to commit to take action
  • Researches accounts business drivers by understanding telecommunications; retaining knowledge of the sales industry; collaborating with specialists in support services; identifying critical factors aligned to the specific account; driving new business within the account; developing knowledge on competitors; navigates a complex set of tools and support structures
  • Resolves problems/issues within accounts by methodically identifying customer issues/pains; being a primary point of contact; utilizing expertise in development of solutions; collaborating with internal resources; engaging the proper resources; and communicating the customer’s report issue to the account team
  • Minimum of 8 years direct Business to Business outside sales experience within a High Tech industry calling on medium-sized accounts
  • 6+ year(s) of direct business to business outside sales experience within the Telecom industry calling on medium-sized accounts
  • Must have excellent verbal and written communication skills and be able to present in both small and large group settings
  • Familiar with local marketplace, companies and community in geography stated above
  • 125814
21

Global Relationship Manager Resume Examples & Samples

  • Responsibility for the support of the US based business for named Global Accounts with US based team
  • Development and implementation of strategic growth plans to increase adoption and penetration of FTSE services within names accounts
  • Execution of strategic account plans
  • Identify innovative solutions to provide our clients with a competitive advantage
  • Develop and manage key relationships with senior and/or influential contacts
  • Ensure the efficient business running and servicing of key accounts from a day-to-day perspective
  • Proactively communicate enhancements to products and services, and cross-sell new offerings for future sales
  • Drive demand and adoption of FTSE Russell services through education, solution selling
  • Support the Global Account Director by engaging at a business level with clients covering new products, changes to product and business development activities
  • Ensure overall client satisfaction of FTSE Russell index products (delivered directly and via third parties)
  • Handle client questions and problems relating to product, billing and administrative issues
  • Respond to client questions and queries, ensuring complete and thorough understanding of their issue and its potential resolutions
  • Analyze complex issues and work with operations, product management to ultimately resolve. Delegate less complex activity to client service associates or other resources
  • Develop an understanding and positioning of FTSE Russell indexes and capabilities for prospects and clients
  • Occasional overseas travel required
  • Contribute to product development and enhancement process, articulating needs and issues clients face
  • Propose solutions and strategies for enhancements to product management and operations
  • Bachelor’s degree required in Finance, Economics or related field
  • Investment management and index industry knowledge
  • 3 - 5 years professional customer service experience
  • 3 - 5 years in financial services industry
  • Strong usage of Microsoft suite (Outlook, Word, Excel, Powerpoint, etc.)
  • Analytical skills including the ability to analyze complex spreadsheets and financial data
  • Superior Client service skills, including adept listening skills and strong negotiation ability
  • Superior communication skills, including written, oral and presentation skills
  • Ability to lead and influence clients and associates to become FTSE Russell index advocates
  • Diplomacy and professionalism in stressful & confrontational situations
  • Professional presence, appearance and attitude
  • Excellent interpersonal and teamwork skills
  • Excellent time management, prioritization and organizational skills
  • Experience of salesforce.com or similar CRM use an advantage
  • Drive to achieve business goals
  • Excellent relationship skills
  • Good networking ability
  • First class presentation and communication skills
  • Ability to deal with multiple priorities and changing requirements
22

Lead Global Relationship Manager Resume Examples & Samples

  • Solves customer business challenges through technology solutions by understanding customers business model; engaging in creative research and investigation; and aligning challenges to potential technology solutions
  • Prospects new sales by engaging in cold calls, direct marketing, current book of business, social media, and the existing network; identifying new sources of business; recognizing new opportunities for business; being familiar with customer’s market/industry; and having insight into the accounts and key relations
  • Manages the sales funnel by analyzing and controlling pipeline activity and monitoring sales activity against assigned quotas
  • Minimum of 7 years of outside Business to Business technology sales experience in ‘named’ accounts
  • Strong communication, written, and formal presentation skills
  • 126537
23

Senior Global Relationship Manager Resume Examples & Samples

  • Establishes successful business relationships by actively seeking new business influencers within assigned territory of State Government; targeting line of business leadership to identify business challenges; collaborating with vendors/partners to identify opportunities for new business; attending conferences to stay current on business and market trends; building adaptive relationships; maintaining a strong ability to teach the customer; tailoring conversations to their areas of interest; providing superior customer service; having a strong ability to control the conversation; and getting the client to commit to take action
  • Successful sales in the market by allocating critical resources; uncovering customer time and resources for the project/solution such as the people, money and time; and gaining customers commitment to allocate their resources and time to the project/solution
  • Successful completion of the Sales Professional assessment
  • Strong communication, written and formal presentation skills
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Global Subsidiary Group Relationship Manager Resume Examples & Samples

  • University degree or above with 3-5 years of banking experience, fluent spoken & written in Japanese is preferred
  • Strong marketing skills and capable to building good relationship with clients
  • Have in-depth product knowledge of cash, trade and FX & strong credit & risk management skills
  • Fluent spoken & written in both English & Japanese
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Global Philanthropy Relationship Manager Northeast Region Resume Examples & Samples

  • Planning: Participate in meetings to review grant recommendations; provide updates on grantee progress; determine technical assistance needs of grantees; plan convening, evaluation and communications activities; share and reflect on experiences in the field and related program activity
  • External Visibility: Ensure the firm is recognized for its significant community investments and seen as a thought leader in the philanthropic and nonprofit sectors; originate, facilitate and attend meetings with funders, grantees, grant-seekers, and community leaders; develop and maintain a productive network of professional relationships with key government, philanthropic, not-for-profit and community leaders; work closely with media relations and other corporate responsibility team partners to leverage grants and events for maximum visibility
  • Contribute to National Workforce Efforts: As the successful candidate will have deep workforce experience and be co-located in New York City with the program strategy team, s/he may be called on to help shepherd national grants; represent the firm at conferences; and provide additional support to the global strategy team as needed
  • Bachelor’s degree required; Master’s degree in a relevant field preferred
  • Demonstrated leadership in the New York City region workforce community with significant experience working in or with the leading nonprofit, government and/or philanthropic leaders
  • Minimum of 8-10 years of relevant work experience in program development, implementation and/or policy
  • Passion for the Foundation’s mission; deep knowledge of and experience related to economic development and workforce readiness
  • Understanding of grantmaking and the nonprofit sector; ability to assess the leadership, track record, fiscal health and capacity of a nonprofit organization
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Relationship Manager Global Commercial Bank Middle Market Resume Examples & Samples

  • Must have 5 to 10 years experience in Commercial Lending
  • Demonstrates management of an extensive portfolio of middle market clients with revenues greater than $25 million and the ability to successfully manage portfolio
  • Proven track record of prospecting new business and enhancing existing relationships
  • Professional proven sales skills and experience, including planning, execution and follow up of client meetings
  • Financial modeling experience and the completion of a formal credit training is required
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Global Structured Finance Relationship Manager Resume Examples & Samples

  • Five or more years of trust or financial administration or customer service experience
  • Excellent problem-solving, conflict management and negotiation skills
  • Ability to identify, analyze and articulate possible outcomes of risk situations
  • Ability to generate new ideas and improvements to existing processes
  • Ability to anticipate client/team needs and resolve issues accurately, creatively and promptly
  • Ability to work with others to achieve team objectives and meet deadlines for multiple competing priorities
  • Prior experience working in the corporate trust or structured finance industry
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Global Clients Relationship Manager Resume Examples & Samples

  • Reviews and analyzes credit data and financial statements to determine the degree of risk involved in extending credit to the Petitioner’s clients and potential clients
  • Interprets macroeconomic data affecting credit extension to clients, including business, industry, political and economic analysis
  • Calculates optimal amount of global credit support for clients
  • Reviews, analyzes and evaluates actual and potential global returns to the Petitioner based on client transactions
  • Makes pricing determinations and quotes prices to clients
  • Interacts with the Petitioner’s Latin American and U.S. clients in English and Spanish
  • Develops marketing plans for the Petitioner’s products and services to be offered
  • Negotiates contracts with clients and leads and participates in project implementation teams
  • Visits existing clients and prospect clients with the goal of developing the client relationship and prospecting business opportunities
  • Leverage knowledge of the financial services industry, commercial banking, and overall business acumen to engage in value-delivering conversations with key business leaders to get at the heart of their business issues, challenges and seeks opportunities as well as their performance drivers in order to confidently present the most appropriate research and analytics solution(s)
  • The position requires mentoring and training BBVA’s analyst and associates involved with each of the clients
29

Global HR Relationship Manager Resume Examples & Samples

  • Manages the relationship along with counterparts in other divisions to ensure seamless ADP / client engagement
  • Demonstrated proficiency in managing larger more complex client account relationships with multiple products
  • Prior practitioner experience with Benefits, HR, and / or Payroll in a corporate management or leadership position is required
  • Works with others to set performance goals-Identifies and prioritizes required key actions and behaviors-Clarifies roles and responsibilities-Communicates expectations-Aligns goals with vision-Encourages and supports accountability and engagement
  • Demonstrates and fosters honesty and integrity-Actively includes ethical considerations in daily business activities-Investigates, documents and addresses allegedly unethical behavior-Reinforces the role of ethics in everyday business activities-Encourage attention to ethical issues in all business activities-Is viewed by others as a "role model" for ethical business behavior and personal integrity
  • Accepts responsibility-Operates with commitment, effectiveness and determination-Demonstrates ownership and accountability of goals/assignments-Takes prompt action-Sets high standards for self-Works to overcome obstacles
  • Seeks to understand and meet customers' needs-Builds rapport and cooperative relationships with customers-Responds quickly to meet customer needs-Takes personal responsibility for resolving customer problems-Demonstrates commitment to exceeding customer expectations-Delivers on commitments to customers-Keeps customers' needs at forefront of decision making and actions
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Global Relationship Manager Resume Examples & Samples

  • Engages new business by searching market for new contacts; researching active networks; diversifying opportunities; and becoming familiar with the client’s business gaining customers commitment to allocate their resources and time to the project/solution
  • Targets high potential, challenging accounts by upselling into challenging accounts; analyzing alternative approaches; utilizing diverse methods and strategies for new opportunities; and dealing in continuous customer relationships to create successful conclusions
  • Minimum of 3 years of outside Business to Business technology sales experience in ‘named’ accounts
  • Must have a valid driver's license and satisfactory driving record
  • Familiar with local marketplace, companies and community
  • Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction
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Global Provider Strategy Relationship Manager Support Analyst Resume Examples & Samples

  • Provide support to Relationship Managers
  • Deliver reporting to evaluate systemic risks utilizing meaningful metrics and management information
  • Degree or Diploma in Finance or similar field required
  • 2+ years of relevant investment industry experience with emphasis in product development, legal and/or relationship management functions
  • The successful candidate will possess an ability to think creatively about future market evolution and new product development
  • The candidate must have professional depth and enthusiasm for data-driven strategy
  • Analytical ability to synthesize information and summarize issues. Attention to detail and ability to prioritize the most critical business issues
  • Results driven, with a high degree of self-motivation
  • Understanding of the asset management industry; portfolio management, operational and the regulatory environment associated with it
  • Strong cross team relationship-building skills, capable of adapting style of communication to audiences of different technical knowledge and backgrounds
  • Ability to pick up and digest new detail and information quickly
  • Looking for an individual that is entrepreneurial, active and business focused, as well as results driven
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Global Relationship Manager Resume Examples & Samples

  • Establish, maintain, and leverage external relationships with online marketplaces, social media sites, eCommerce websites, ISPs, and Registrars
  • Establish best practice strategies and implement protocols for bridging clients with external agencies
  • Develop and maintain internal relationships with Sales, Managed Services, Professional Services, and other key roles within the company
  • Act as a point of contact for escalations from the Managed Services, Professional Services, and Sales Teams
  • Be the subject matter expert on brand services, technology, and functionality
  • 2 years of industry experience
  • Multilingual
  • Established partnerships with some existing partners
  • Sales/Business Development experience
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Global Relationship Manager Resume Examples & Samples

  • Manage Vendor Contracts
  • Negotiate terms and conditions for chosen vendors
  • Ensure that we are in compliance with all vendor contracts
  • Partner with engineering and marketing to launch new gTLD’s
  • Project Management, e.g., cost analysis and vendor performance review
  • Attend industry events and meetings as necessary
  • Establish and maintain external working relationships with vendors
  • Participate in escalation path for compliance issues
  • Facilitate regular training with Customer Service Organization
  • Communicate updates to all of Global Client Services via blog posts, soundbites, team meetings, etc
  • Coordinate Internal Security Audits with multiple departments
  • Establish and maintain internal vendor management database
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Relationship Manager Global Subsidiaries Group Resume Examples & Samples

  • Build trusted advisor relationships with key Chinese clients
  • Understand and comply with internal risk management process
  • Strive to achieve exemplary results in all aspects of risk
  • Exercise prudent judgment (best practices) in managing risks inherent in the business
  • Conduct business with the highest professional and ethical standard
  • Focus on driving client and banking revenue, profits and returns
  • Promptly reply to requests for information Compliance or other AML-related personnel; and
  • Recognize the importance of timely escalation and escalate where appropriate
  • Min. 3-4 years of relevant experience
  • Bilingual – English and Mandarin
  • Energetic, excellent communication and time management skills
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Global HRO Relationship Manager Resume Examples & Samples

  • Use ongoing status calls to identify areas where core services can be more effectively utilized and where additional services and support can be of value
  • Product knowledge includes domestic and global product platforms
  • Bachelor's Degree or its equivalent in education and experience with a Major Area of Concentration in Business, Accounting, Marketing, HR
  • A combination of at least 10+ years with demonstrated proficiency in managing large, complex national or multi-national client account relationships with multi--process HCM technology and outsourcing services
  • Experience with global companies preferred. Extensive experience building relationships and understanding a client's needs is essential
  • Expert knowledge of ADP's infrastructure and ADP's traditional and new product/services in business processing, outsourcing, and global support required
  • Approaches change or newness positively-Demonstrates flexibility in the face of change by quickly adjusting behavior-Remains open to new ideas and new approaches-Seeks information to understand change and rationale for change-Supports change decisions and efforts
  • Listens to and involves others-Develops relationships for goal achievement-Values and uses differences-Seeks and expands on others' ideas-Shares information, ownership, and successes with others-Demonstrates commitment to team-Anticipates impact on others-Works toward win-win solutions with peers and customers
  • Seeks change opportunities that can lead to substantial benefit-Challenges paradigms-Applies new solutions to problems-Acts as catalyst for change and continuous improvement-Seeks and utilizes different perspectives and ideas-Encourages and supports imaginative and creative solutions