Forecasting Analyst Resume Samples

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EM
E Mitchell
Everett
Mitchell
60233 Lelah Parks
Philadelphia
PA
+1 (555) 815 4904
60233 Lelah Parks
Philadelphia
PA
Phone
p +1 (555) 815 4904
Experience Experience
Dallas, TX
Forecasting Analyst
Dallas, TX
Moen-Pollich
Dallas, TX
Forecasting Analyst
  • Being in regular contact with demand planning relevant partner and areas via e-mail, phone or traveling
  • Develop, manage, and maintain accurate portfolio forecasting including weekly, Flash, MYF, and Plan reporting
  • Deliver technical assistance to employees by troubleshooting system issues and providing ongoing maintenance updates
  • Work with the capacity planning director in building and maintaining highly advanced capacity plans for the Individual Client Solutions team
  • Development of critical planning tools, key reports, and provide analytical support to Senior Management for business decision making and Ship Spread planning
  • Working with both the Finance and the Funding and Corporate Tax (FACT) teams on 3rd party reporting
  • Maintaining the integrity of the various forecasting models
New York, NY
Workforce Management Forecasting Analyst
New York, NY
Zulauf Group
New York, NY
Workforce Management Forecasting Analyst
  • Identify and recommend process improvement opportunities to improve productivity, performance and customer satisfaction
  • Reviews monthly location-based customer service productivity, quality, and sales performance goals, report and tracks performance against goals
  • Support the development of intra-day, end of day, weekly and monthly reports that provide insight into contact volume trends
  • Monitors headcount expense reductions and optimizes cost per call through forecast analysis and assists in vendor management expense
  • Oversee and maintain the Workforce Management (WFM) Platform utilized for forecasting and scheduling
  • Data analysis, trending, and preparation of hourly, daily and monthly call center performance reports
  • Forecasts for all business partners and find solutions for improving metrics, along with making recommendations on how to increase or improve productivity
present
Houston, TX
Senior Forecasting Analyst
Houston, TX
Mann-Johns
present
Houston, TX
Senior Forecasting Analyst
present
  • Provide centre of excellence guidance to ensure best practice across Customer Service & Risk Operations for Workforce Optimisation
  • Analyzing forecast performance over time and implementing model adjustments and refreshes when necessary
  • Provide objective and analytical insights on key metrics, strategic initiatives, competitive/ industry factors, and performance drivers
  • Provide objective and analytical insights on current business performance
  • Create new forecasting tools and models using mathematical and statistical techniques to determine continuous improvement opportunities
  • Assist in the creation of forecasting tools and models using mathematical and statistical techniques to determine continuous improvement opportunities
  • Demonstrated computer proficiency in Excel and working with statistical and regression modeling, financial forecasting, and statistical analysis
Education Education
Bachelor’s Degree in Finance
Bachelor’s Degree in Finance
Indiana University
Bachelor’s Degree in Finance
Skills Skills
  • 4-6 years work experience in related fields
  • Deep business understanding of process and structure
  • Very good analytical and mathematical skills
  • Expert level in Microsoft office applications especially Excel and PowerPoint as well as documentation and database software
  • Highly detail oriented
  • Effective problem solving skills and ability to examine own methods and be keen to learn steady
  • Ability to meet deadlines
  • Ability to operate independently with minimal supervision
  • Ability to work cooperatively and collaboratively with all levels of employees and management
  • Ability to adapt to a fast paced, changing environment
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15 Forecasting Analyst resume templates

1

Senior Forecasting Analyst Resume Examples & Samples

  • At least 3 years of forecasting experience that includes time series model development and linear regression modeling using statistical software (SAS, Stata, SPSS, JMP, etc)
  • 2+ years of experience with MS SQL Server Management Studio or SQL Assist database tools including query design
  • Data mining and marketing performance analytics experience
  • Very strong Excel formula and template creation proficiency
  • Excellent problem solving analytical skills, detail-orientation, independent thinking, and organizational skills
  • Ability to think strategically and to anticipate and avoid problems
  • Strong verbal and written communication skills and strong interpersonal skills with the ability to articulate assumptions, methods, and results to peers and management
  • MBA or post-graduate degree in economics, engineering, mathematics or related field or equivalent experience
2

Forecasting Analyst Resume Examples & Samples

  • Minimum one to two years analysis and/or strategy development experience
  • Demonstrated strong analytical and communication skills
  • Demonstrated ability to manage multiple tasks in a fast-paced environment
  • Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately with minimal supervision
  • Experience with/knowledge of SAS
  • Proven knowledge of WDP&R hotels
  • Proven knowledge of Revenue Management and Analytics
3

Forecasting Analyst Resume Examples & Samples

  • Provide business leaders with relevant and accurate reporting & analysis to help them make informed decisions
  • Being in regular contact with demand planning relevant partner and areas via e-mail, phone or traveling
  • Design and deliver weekly, monthly, quarterly and Ad hoc reports based on analytical requirements
  • Standardize reporting and automate key reports
  • Develop and own metric reports and dashboards
  • Assist with the forecasting and analysis process
  • Analyze forecasted results versus actual performance to identify improvement opportunities
  • Support projects (medium or big sized) and/or actively participate in projects
  • Develop and own modifying financial models for re-forecasting and scenario analysis purposes
  • University degree in economics or logistics
  • 4-6 years work experience in related fields
  • Deep business understanding of process and structure
  • Very good analytical and mathematical skills
  • Expert level in Microsoft office applications especially Excel and PowerPoint as well as documentation and database software
  • Highly detail oriented
  • Effective problem solving skills and ability to examine own methods and be keen to learn steady
  • Ability to work cooperatively and collaboratively with all levels of employees and management
  • Ability to adapt to a fast paced, changing environment
  • Ability to operate cross-functional
  • Understanding of complexity, interactions and dynamics within an international company
  • Excellent written and verbal communications skills in German and English (written and spoken)
4

Senior Forecasting Analyst Resume Examples & Samples

  • Minimum three years analysis and/or strategy development experience
  • Demonstrated strong sense of responsibility, ownership, and pride in delivering quality results and understanding the business impact
  • Proven knowledge of revenue management and analytics
  • Demonstrated computer proficiency in SAS
  • Bachelor’s degree in Economics, Mathematics, or other quantitative field or equivalent
5

Forecasting Analyst Resume Examples & Samples

  • Creation and maintenance of detailed records of all forecasts as well as various reporting tools in Excel and Business Object
  • Provide analysis to help develop Sales, Product Development and Purchasing plans to meet the divisions’ strategic and financial objectives
  • Manage all forecast codes on the sku level and maintain with accuracy
  • Support maintenance of forecast accuracy at 75% - 80% by using historical trends, secondary data, input from business partners and statistical forecasting methods to create a quality forecast for designated area of responsibility
  • Analyze actual performance to the forecast and initiate appropriate corrective actions
  • Prepare and support monthly collaboration meetings for key accounts to align demand and ensure successful executions of various programs (introduction, maintenance, termination)
  • Responsible for most of the administrative and reporting functions within the Forecasting Department
  • Development of critical planning tools, key reports, and provide analytical support to Senior Management for business decision making and Ship Spread planning
  • Prepare and lead quarterly Sku Rationalization and Market Reconciliation meetings
  • Must have industry experience
  • 3+ years in forecasting, supply chain, retail planning, or other relevant analytical roles
  • High proficiency in Microsoft Office products, especially Excel (must be able to work with large amounts of data, can develop reports, use formulas, macros, and advanced pivot table knowledge)
  • Experience in supply chain software (such as Demand Solutions) preferred
  • Knowledge of retail analytics and retail math
  • Highly self-motivated individual with a solid attention to detail
  • A team player with the ability to prioritize, multi-task, and maintain accuracy in all work
6

Senior Forecasting Analyst Resume Examples & Samples

  • Demonstrated ability to leverage data software including spreadsheets and databases
  • Four to five years analysis and/or strategic development experience
  • Experience with Walt Disney Parks & Resorts forecasting and planning processes
  • Demonstrated experience working with SAS, Teradata SQL, Tableau, and Business Objects
7

Forecasting Analyst Resume Examples & Samples

  • Minimum two years of analytical experience with a strong analytical skillset
  • Advanced skills in Microsoft Excel
  • A natural curiosity to understand business performance and the “why” behind business results
  • Demonstrated knowledge of Disney Theme Parks & Resorts operations, business units, and product offerings
  • Knowledge of Revenue Management and Analytics
  • Knowledge of financial systems and SAP
  • Understanding of visitation metrics and revenue drivers
  • Demonstrated knowledge of data management using one or more of the following: MS Access, SPSS, SQL and/or SAS
  • Bachelor’s degree in Business, Finance, Economics, Statistics, Industrial Engineering, Accounting or other quantitative field or equivalent
8

Credit Risk Forecasting Analyst Resume Examples & Samples

  • Reporting of forecast accuracy & variance to plan and model performance; including production of high quality analytics to deliver business understanding of variances
  • Ensuring timely input into regular business operational reviews
  • Support the development of forecasting & scoring models for risk management and business planning purposes
  • Continually develop & simplify processes to monitor forecasting & scoring model performance
  • Support regular validation of models to ensure they are performing optimally
  • Support cross-functional projects & initiatives requiring forecasting or scoring expertise to drive business strategy execution
  • Liaising with colleagues across the business to identify opportunities where team can provide value-add to drive the business forward
  • Review, manage and interpret appropriate MI to measure and monitor trends in the portfolio, as well as effectiveness of key initiatives
  • Contribute to the development of appropriate data and MI tools to ensure a full understanding of a product's credit cycle and the drivers of its performance
  • Ensure adequate documentation and governance for all owned deliverables
  • Build & develop subject-matter expertise on specific products and/or processes from a risk perspective
  • Make an effective personal contribution to the sharing of knowledge, ideas and information relating to risk management across the business
  • Develop & grow personal skills and competencies to broaden remit and increase personal impact
9

Workforce Management Forecasting Analyst Resume Examples & Samples

  • Demonstrated experience with SAS Forecast Studio and SAS Enterprise Guide, as well as SAS code
  • Demonstrated proficiency with databases and SQL
  • Bachelor's degree in Industrial Engineering, Statistics, Mathematics, or other quantitative field or equivalent
10

Forecasting Analyst Resume Examples & Samples

  • Business, Math or Economics degree and / or relevant work experience
  • Ability to question assumptions
  • Advanced proficiency with Microsoft Office applications, primarily with MS Excel
  • Ability to work independently, think creatively, and take initiative
  • A desire to learn new technologies, tools, and methodologies
  • Ability to identify trends and forecast based on available data
  • Strong analytical skills with a proven ability to proactively identify opportunities to improve organizational effectiveness and/or efficiency
  • Proactive approach to attention to detail and accuracy
  • Strong consultative and interpersonal skills including gaining buy-in and negotiation
  • Adapt well to change and ability to lead through change
  • Demonstrated ability to identify and act upon business opportunities
  • Highly organized, self-motivated, adept at managing change and priorities with an ability to work under tight deadlines
11

WF Mgmt Forecasting Analyst Resume Examples & Samples

  • 3 - 5 years' experience as a daily operations analyst with a widespread knowledge of care center work, process and technologies
  • Must have general understanding on how to forecast call volume and determine staffing needs for various departments in the care center
  • Must have quantitative and analytical skills, have strong forecasting skills and be able to utilize organizational, interpersonal and written communication skills
  • Project and time management skills are required
12

Senior Forecasting Analyst Resume Examples & Samples

  • The Sr. Forecasting Analyst supports the attendance/admissions revenue line of business with analysis, projects, and partnering by performing forecasting, reporting, and analysis of domestic theme parks attendance and admissions revenue with a focus on process improvement utilizing new sources of data and analytical approaches. The position also works to ensure the forecast is aligned with current and future initiatives and that business objectives are met
  • Partner with Pricing, Marketing, Sales, and Operations for the attendance/admissions revenue line of business
  • Analyze variances and evaluate trends to identify potential exposures and upsides to the plan
  • Maintain key business driver data relevant to attendance and admissions revenue
  • Identify and evaluate business performance drivers and key metrics
  • Minimum three years of analytical experience with a strong analytical skill set
  • Demonstrated advanced proficiency in Excel
  • Proven ability to clearly communicate and explain complex analysis to others
  • Understanding of WDP&R planning and forecasting processes, including the understanding of visitation metrics and revenue drivers
  • Demonstrated experience with statistical analysis software (SAS, SPSS)
13

Credit Forecasting Analyst Resume Examples & Samples

  • Participate in annual plan process as it relates to credit balances & margin
  • Reporting and analysis on monthly credit production and balance trends to support monthly close function
  • Take ownership of monthly outlook and estimate process
  • Assist in the completion of multiple regulatory filings including CCAR, ICAAP, Risk Appetite, FAS 107, etc
  • Build strong partnerships with P&A, treasury, accounting and risk management functions
  • Self-motivated and pro-active with the proven ability to work accurately and under pressure to meet deadlines
  • Proven ability to communicate effectively within a team environment and interact across departments
  • Must have 5-7 yrs experience in finance or treasury functions
  • Prior experience with Essbase
  • Experience with other querying tools (Business Objects, BRIO, etc) a plus
14

Forecasting Analyst Resume Examples & Samples

  • Work with the capacity planning director in building and maintaining highly advanced capacity plans for the Individual Client Solutions team
  • Partner with ICS business leads to prioritize capacity planning needs, obtain thorough understanding of current capacity plans, identify gaps and opportunities for improvement
  • Enhance existing capacity plans and maintain as needed
  • Build new capacity plans for business including case manager model, phone and case manager hybrid model
  • Work with key business partners to analyze existing trends, update capacity forecasts, and develop models to forecast and track impacts of business initiatives
  • Proven ability in interacting and working with Sr. Management and key business partners
  • Advanced experience utilizing Work Force management software/applications, i.e., Aspects (TCS), IEX, Blue Pumpkin. Genesys Work Force Management experience a plus
  • Working knowledge of Seibel environment with ability to extract and analyze data
15

Dividend Forecasting Analyst Resume Examples & Samples

  • Bachelor's degree in Business, Finance, Accounting or related discipline or equivalent experience
  • CFA designation and/or MBA preferred
  • 2+ years of equity research experience
  • Excellent primary research and writing skills
  • Experience interpreting financial statements and performing quantitative financial and cash flow analysis
  • Team player able to collaborate effectively with clients and internal stakeholders
16

Forecasting Analyst, Resorts Resume Examples & Samples

  • Perform planning, forecasting, and ad-hoc analyses of Walt Disney Parks & Resorts (WDP&R) room revenue drivers to support the short-term weekly forecasts, the long-term monthly forecasts and the annual operating plans for Walt Disney World (WDW) and the Disneyland Resort (DLR)
  • Proactively identify and evaluate business performance drivers, key metrics, and other tools to provide objective and analytical insights regarding the business
  • Partner with key players across the organization to communicate performance, understand new initiatives, and ensure forecasts/plans include all relevant information
  • Create forecasting tools and models using mathematical and statistical techniques to determine continuous improvement opportunities
  • Demonstrated computer proficiency in Excel
  • Proven experience with WDP&R planning and forecasting processes
  • Proven knowledge of WDP&R Hotels
  • Experience with SQL, SAS, Business Objects and Tableau
  • Expert in Excel with working knowledge of VBA
  • Bachelor’s Degree in Economics, Mathematics, or other quantitative field or equivalent
17

Workforce Forecasting Analyst Resume Examples & Samples

  • Serve as subject matter expert on workforce planning and call center analytics
  • Provide daily, weekly, and period analysis to Customer Service Management regarding performance of centers related to forecasts, service levels, occupancy, staffing utilization, and impact events
  • Make recommendations for business actions to support demand trends
  • Develop relationships with Operations Management and Partner/Account Management supporting business units to ensure the incorporation of all anticipated business demands
  • Oversee the generation of national, site, and partner forecasted staffing plans
  • Create, publish and effectively communicate information and analysis measuring forecast and workforce performance to identify key areas of concentration and potential improvements to the operating environment. This includes improving the staffing models and executive/management reporting used for workforce planning and analysis
  • Develop working relationships with other departments to ensure success. Participate in cross-functional teams to leverage workforce processes / management, strategic planning and other operational methodologies and tools
  • Partner with the operations staff and other business units to foster a balanced management of call center support functions, linking activities and planning across sites
  • Data management of staff planning operational systems (Aspect, TotalView, Center Bridge, Insight, SAS Forecast Server)
  • Perform Adhoc analysis on new business initiatives and changes to business conditions
  • Provide analysis of attrition rates, and resource allocation to support hiring and capacity planning
  • Other duties as needed
18

Forecasting Analyst Resume Examples & Samples

  • Responsible for managing all aspects of the consensus forecasting process in collaboration with the Business Team; process output is a SKU level forecast
  • Leverage historical demand, Point of Sale (POS), economic assumptions, statistical analysis, and historical forecast performance to develop and maintain a base forecast without bias
  • Lead effective consensus forecasting meetings with the business team to align on the consensus forecast that incorporates planned business initiatives. Hold team members accountable for performance and manage processes without emotion (i.e. make data based decisions)
  • *This position may be staffed at an alternate level within the Forecasting/Supply Chain Job Family to commensurate with the ideal candidate's skill set and experience.***
  • Bachelor’s Degree in Business Administration, Supply Chain, Accounting, Economics, Engineering, or Mathematics
  • Preferred Minimum 5 years, but will consider 2+ years of related experience
  • Strong analytical, interpersonal, and communication skills are essential
  • Strong computer proficiency with advanced knowledge of Microsoft Excel required
  • Experience in SAP Demand Planning software, Microsoft Access, Visual Basic, and SAS preferred
  • Strong attention to detail is required with a track record of meeting deadlines
19

Na Senior Forecasting Analyst Resume Examples & Samples

  • Must have 4 years experience in a workforce management position
  • Demonstated forecasting experience using statiscial modeling
  • Demonstated SQL experience
  • Must have: Forecasting, Statistical Modeling, Excel, SQL, Powerpoint, business presentations
20

Budgeting & Forecasting Analyst Resume Examples & Samples

  • Month End processes including analysis, journals and SAP interrogation
  • Input into the monthly "Flash" or Early View, highlighting key variances to Forecast
  • Responsibility for the Balance Sheet, including reconciliation of General Ledger
  • Completing Balance Sheet Attestations, reconciling balances and investigating any issues arising
  • Analysing the Month End performance and providing key commentary for the Month and Year to Date variances against Budget and/or Forecast. Providing inputs into the monthly Rolling Forecast
  • Supporting Business Units on a day to day basis, acting as Finance Business Partner for these teams, answering queries and supporting any ad hoc activities
  • Leading the Forecasting process for the Business Units being supported by this role. This includes working with Stakeholders and the Core Planning team
  • Creating Hyperion uploads during Forecast periods for both FTE and Cost, and retrieving the output. Ensuring the outputs are correct and as expected
  • Ad hoc support within the Finance team
21

CCB Risk-mortgage Loss Forecasting Analyst Resume Examples & Samples

  • Strong documentation and presentation skills are required for periodic project monitoring reports and updates to senior management
  • Minimum of 3 years experience in Consumer Risk Management for a financial institution
  • 3+ years extensive hands-on experience in SAS and strong in SQL
  • Must have had experience in processing, manipulating, and massaging large scale datasets in SQL and SAS
  • Must have had experience in solving data related problems in SAS and/or SQL
  • Must have experience in business analytics
  • Mortgage products, servicing, finance, credit risk background preferred
  • Prior experience in automating and consolidating reports is a plus
  • Preferred Advanced degree in a quantitative subject, such as Economics or Finance, Mathematics, Statistics, Operations Research
22

Senior Forecasting Analyst Resume Examples & Samples

  • Drive changes to the forecasting model though detailed data analytics and forecasting variance analysis
  • Provide centre of excellence guidance to ensure best practice across Customer Service & Risk Operations for Workforce Optimisation
  • Detailed understanding of long and medium range contact drivers with the ability to translate these impacts in to workable forecasts
  • React and respond to business needs, providing detailed analysis of trends and patterns as required
  • Adhere to procedures and regulatory requirements to ensure decisions are aligned to the Banks Governance routines
  • Ensure adherence to the forecasting process governance
23

Senior Forecasting Analyst Resume Examples & Samples

  • Develop DLR rooms revenue and related metrics for the long-term monthly forecasts and annual operating plan
  • Proactively identify, evaluate, and communicate business performance drivers, key metrics, and other tools to provide objective, analytical, and strategic insights regarding the business
  • Work with partners to understand new initiatives, ensure forecasts/plans include all relevant information, and help influence decision making
  • Create new forecasting tools and models using mathematical and statistical techniques to determine continuous improvement opportunities
  • Conduct appropriate measurement to understand revenue impacts and evaluate new business opportunities
  • Present and effectively communicate analytical conclusions to all stakeholders
  • Minimum 3 years statistical or financial analysis and/or strategy development experience
  • Demonstrated computer proficiency in Excel and working with statistical and regression modeling, financial forecasting, and statistical analysis
  • Ability to work in a collaborative environment under tight timelines
  • Demonstrated ability to handle multiple priorities and perform job responsibilities accurately with minimal supervision
  • Experience with Forecasting and Revenue Management
  • Experience with statistical software packages such as SAS, SPSS, or EViews
24

Forecasting Analyst Resume Examples & Samples

  • Provide business partnership to Regional VPs in understanding market trends, customer accounts and productions schedules / backlog to develop forecasts and drive performance to commitments
  • Provide product mix margin analytics
  • Own the end Market forecast and associated analysis / report-out within respective region through engagement with third party analysts, Sales, and Marketing; assess and highlight macro trends and impact to organization
  • This includes in-depth industry analysis and identification of key factors influencing the revenue performance for both the on road and off road segments of the business
  • Lead through individual contribution and management of Forecast Analyst the accurate development of forecasts for respective region, aligned with business planning cycles
  • Develop and present Monthly, Quarterly, Annual, Long Range, forecast plans and ad hoc analyses
  • Regularly review / analyze customer order / forecast and market reports from Forecast Analyst
  • Own weekly and monthly updates to net revenue estimates and associated report-out to senior management, including customer / market developments as needed
  • Analyze Marketing assumptions for alignment with external perspectives, e.g. Servable Addressable Market sizing, market share, competitive intelligence
  • Maintain accuracy of production demand forecast updates executed by Forecast Analyst(s)
  • Prompt Marketing review / update of assumptions as needed per latest demand dynamics
  • Support and coordinate with Marketing on long-term strategic planning
  • Drive Marketing managers to complete required analyses within prescribed timing, leveraging standard tools provided by Business Process Manager
  • Support long-term net revenue forecast modeling, analyze and report sensitivity
25

Forecasting Analyst Resume Examples & Samples

  • Develop, manage, and maintain accurate portfolio forecasting including weekly, Flash, MYF, and Plan reporting
  • Promptly highlight variances in portfolio and product trends towards target and prior months which underline risks or opportunities
  • CCAR – perform CCAR forecasting; develop, enhance and maintain all CCAR related documentation; attest quarterly CCAR submission
  • Ensure Risk generated data reconcile with Financial Control figure. Ensure monthly reconciliation process is in place
  • Create and maintain Stress test application and documentation
  • Work cross-functionally with key business partners to ensure the most accurate forecasting and prediction of portfolio trends in light of change in underlining market dynamics
  • Work with the Cluster Risk Manager in preparing presentation and/or meetings. Prepare monthly deck for the Cluster Risk Committee or any other committee (in example but not limited to, business management meetings)
  • Backup for reporting related tasks - Basel, FDIC, local reporting
  • At least 2 years prior banking experience, most preferably at consumer credit or collection
  • Strong Analytical skills and excellent analytical thinking. Strong foundation in data analytics and segmentation methodologies. Great emphasis on big picture, but with the ability to dig into data and perform root cause analysis. Understand statistical and economic relevance of results
  • Understanding of credit cycle and dynamics
  • Knowledge of operational and other cross-departmental processes
  • Strong proven analytical skills in developing decision tree models and modeling techniques
  • Excellent oral and written communication skills; multiple language proficiency preferred but not required
  • Min qualification MSc in Statistics, Econometrics or other mathematical discipline
  • Programming: SAS, VB, SQL, MS Access, General Query Tools
  • Good Interpersonal skills and ability to work with cross functional teams
  • Excellent in Organizational and Project Management skills (planning, follow-up, execution)
  • Stress management
  • High problem solving orientation
  • High written and verbal communication (English)
  • Outstanding level of prioritizing skills and time management
26

Forecasting Analyst Resume Examples & Samples

  • Track and analyze calls flows, patterns and service levels
  • Perform trend analysis of call center data to project future growth projections
  • Analyze statistical data related to forecasted call volumes
  • Create daily intra-day forecasts
  • Create a weekly comparison of forecasted volume vs. actual volume
  • Produce production plans that incorporate forecasted service levels, volume, and AHT to the over/under staff review to reflect a 3 week outlook
  • One to three years Contact Center experience
27

Forecasting Analyst Resume Examples & Samples

  • Analyze forecast accuracy & bias, develop enhancements to improve results, test, document and re-cycle continuously. Responsible for generating and publishing shipment and customer forecasts per month. Show continuous improvement in forecast accuracy
  • Analyze historical demand, filter out outliers/exceptions, identify the most appropriate statistical forecasting algorithm, develop base plan, understand variance, propose improvement opportunities, communicate agreements, incorporate demand signal into forecast
  • Manage results by exceptions utilizing demand planning tools and reports, identifying patterns (trends) and necessary fixes in order to both stabilize forecasts but inform commercial intelligence
  • Find mechanisms to ensure an unconstrained demand practice persists in forecasting; note and publish to internal team best practices in historical reconciliation based on variances to consumption vs shipments
  • Collect past/future demand factors (distribution gains/losses, price changes, new/discontinued products and promotion plans, for example) from sales and forecast/model their impacts on demand
  • Interact with sales, and operations to understand and interpret the potential impact market trends and demand drivers can have on demand, and adjust the statistical forecast to reflect those impacts
  • Analyze customer account specific trends and request necessary market intelligence of cross-planning peers in merchandising and retail/sales to improve forecasting accuracy
  • Show competency to become a Super-User on team reporting capabilities and cross-planning function analysis
  • Research, examine, mine, and re-structure point-of-sale (POS) data for increasing use in all demand planning activities. Lead future projects on such data integration into existing JDA tools
  • Produce end-of-life scenario analysis for integrated business planning requirements
  • Ability to establish an independent view, effectively collaborates in decision making, and motivates others
  • 3-5 years of work experience with any one of the following: planning, inventory management, commercial analysis, operations, buying/procurement, financial analysis, and/or logistics/distribution
  • 1-2 years’ experience with a leading forecasting solution / tool such as JDA Demand, i2 Demand, SAP APO, Manugistics, Logility Demand, Steelwedge, Kinaxis, Oracle
  • Consumer products company, fast moving consumer goods in multi-channel business highly desirable
  • Comfort and creativity in managing large amounts of data
  • Evidence of retail or commercial acumen with such concepts as promotion, sell-through, margin, distribution mechanics, velocity, seasonality
28

Forecasting Analyst Resume Examples & Samples

  • Maintain staff & capacity plans for multiple departments
  • Provide inbound and outbound forecasting and staffing requirements for long term, short term and interval levels for multiple departments
  • Maintain inbound and outbound historical data within Aspect WFM system
  • Capture, store and report on historical statistics
  • Provide various call data analyses, review results and identify trends to provide staff recommendations
  • Provide and maintain Intra-day Performance reports
  • Provide various WFM Presentations such as New Hire Presentation and Department Quarterly Reviews
  • Assist WFM Manager with system and process projects as needed
  • Train Users for successful utilization of the WFM/RTA system
  • Deliver technical assistance to employees by troubleshooting system issues and providing ongoing maintenance updates
  • Maintain and document Workforce Management Standard Operating Procedures
  • 2-3 years of Workforce Management experience using WFM software with a preference of Aspect WFM database system
  • 1-3 years of Contact Center Operations Leadership experience, preferably with work experience in multiple departments
  • 1-3 years of Data Analysis experience capturing, storing and reporting historical statistics (call volumes, AHT, service level, forecast accuracy, etc)
  • 2-3 years of Excel experience with intermediate knowledge of formula definitions
  • 4-6 years working in a Contact Center environment (100+ seat contact center)
  • 1-3 years Contact Center Operations experience working in a 100+ seat contact center using a WFM software
29

Demand Forecasting Analyst Resume Examples & Samples

  • Management and development of day to day short term forecasting methods and processes
  • Forecasting group and site performance
  • Reporting on forecast performance and data quality
  • Carrying out analysis on performance and underlying issues affecting performance
  • Production of demand profiles for pricing, risk management and other areas of the business
  • Highly analytical with strong data manipulation skills and advanced Excel knowledge
  • Demonstrable high attention to detail
  • Strong communication skills
  • Experience in an analytical role (desirable)
  • SQL knowledge (desirable)
  • Programming experience (e.g. VBA, MATLAB, Python)
30

Forecasting Analyst Resume Examples & Samples

  • Forecast - Create Walt Disney World admissions revenue long-term monthly forecasts and annual operating plan
  • Help us grow - Develop deep understanding of guest demographics, purchasing patterns, and behaviors to deliver insights and make improvements in predictive forecasting models
  • Put your skills to the test- Analyze large data sets by leveraging SQL, SAS, and Business Objects
31

Forecasting Analyst Resume Examples & Samples

  • Responsible for creating baseline forecast and maintain consolidated forecast in the demand planning too, managing the demand forecasting model and its master data and developing demand performance KPI report and preparing S&OP KPI dashboard
  • Responsible for any adjustments to the baseline arising from the supply chain planning process
  • Collaborate with the Sales Operations team to obtain sales, product and market related information to maintain master data in the forecasting model
  • Maintain the unit sales demand/forecast at the SKU level by customer
  • Responsible for creating process maps and calendars and maintain them on an ongoing basis
  • Accountable and responsible for ETL and data clean up and generate timely reports
  • Responsible for creating time phased sales plan
  • Accountable and responsible for master data management and perform ad hoc analysis as required
  • Perform forecast change comparison/net impact evaluation reports
  • Produce customer reports and demand worksheets
  • Utilize the forecasting system/software to analyse monthly forecast data
  • Assist management in resolution of demand/supply imbalances
  • Identify areas for forecast process improvements
  • 2+ years’ experience in inventory and production analysis in a publishing or retail environment
  • Exposure to advanced tools and systems used for forecasting and planning
  • Experience in high volume, multi-location distribution environment
  • Experience of working with teams to gain and foster cross-functional support for forecasting accuracy
  • Demonstrated analytical skills with high problem solving and process improvement orientation
  • Competent in SQL databases and coding
32

Senior Forecasting Analyst Resume Examples & Samples

  • Strong knowledge of SQL to extract and manipulate data
  • Derive insights, trends and patterns from the data using Excel / R / SAS
  • To explain forecasts and reports to a non-technical audience
  • Engaging with stakeholders to understand specific domain requirements
  • Knowledge of tools such as Excel, R, SAS and SQL
33

Senior Forecasting Analyst, DLR Resume Examples & Samples

  • Forecast - Develop DLR rooms revenue and related metrics for the long-term monthly forecasts and annual operating plan
  • Position for success - Proactively identify, evaluate, and communicate business performance drivers, key metrics, and other tools to provide objective, analytical, and strategic insights regarding the business
  • Partner - Work with partners to understand new initiatives, ensure forecasts/plans include all relevant information, and help influence decision making
  • Innovate - Create new forecasting tools and models using mathematical and statistical techniques to determine continuous improvement opportunities
  • Measure - Conduct appropriate measurement to understand revenue impacts and evaluate new business opportunities
34

Risk Collection Loss Forecasting Analyst Resume Examples & Samples

  • Annual Internal Capital Adequacy Assessment Process (ICAAP) : Loss forecasting, ICAAP Procedure and Manual Update, GCG Section write up of ICAAP Report
  • Perform Annual Validation and Update of ICAAP Desktop Manual
  • Ad Hoc stress tests as per Global/ Regional direction (i.e: China slowdown, PSEW etc)
  • Involved in annual Country Scenario Planning exercise, working together with Finance department & Corporate Bank team to ensure uniform approach used in the exercise, producing sound country scenario planning documentation
  • Responsible for various Monthly reports (i.e: Country Stress Triggers report, Collection-related PQR reports, Q memo FAS5 & FAS114, monthly KRI, etc)
  • Responsible for Ready Credit collection strategy, inclusive but not limited to collection segmentation (Prepare segmentation model document, liaise with the Risk System team to ensure proper implementation in the TRIAD, liaise with the Collection System team to ensure smooth implementation in the field)
  • Assist other units in Risk Management by providing performance related data/analysis
  • Proficiency and ability to operate SAS or SQL programming is preferred
  • Attention to details with excellent analytical and problem solving skills. Should be able to link the technical aspects with business strategies and conceptualize the complex ideas to meaningful business recommendations
35

Toner Forecasting Analyst Resume Examples & Samples

  • Maintain and improve the LES Toner forecast using market sizing knowledge, market share understanding, usage information, business and investment strategies, region understanding, channel strategies, and product/solution portfolio plans
  • Develop and apply modeling and statistical expertise and techniques to develop forecast projections. Implement predictive and forecasting processes and tools such as statistical models, driver based algorithm models, scenario models, and simulation models
  • Develop, refine and implement ongoing improvement of the forecast models and systems that increase forecast accuracy and maintain forecast accuracy excellence
  • Forecast pivot table creation and modifications (macros, new content, new inputs, etc) to support forecast change activity
  • Alignment/integration of forecast with Regions Current Business Marketing, Future Product Marketing, R&D, Strategy Planning, Finance and other key partners (Canon)
  • Identify/develop metrics/ benchmarks and provide insights behind the information in the future projections
  • Design publish and maintain analytical reports to make key business and market information available to sales, marketing and business owners
  • Analyze metrics such as Route to Market, sell through, business seasonality, inventory, and sell through and forecast accuracy, to drive action planning
  • Act as business advisor on insights and potential strategic and tactical actions from analysis and projections. Engage with regions, product marketing, finance, and supply chain teams. Integration of forecast into supplies strategies
  • BA or BS in Marketing or related field; MBA preferred
  • 2-5+ years marketing analytics, forecasting and/or project management experience
  • Experience in forecasting, data modeling applications; statistics background a plus
  • General marketing experience
  • Data base structure expertise
36

Consumer Loan Forecasting Analyst Resume Examples & Samples

  • Knowledge of cash-flow and balance sheet dynamics
  • Knowledge of statistical analysis and quantitative forecasting techniques
  • Ability to identify, research, and resolve problems independently
37

Mortgage Servicing Forecasting Analyst Resume Examples & Samples

  • Thorough understanding of all aspects of Default Management loan workout and loan servicing support functions along with the associated operational policies and practices
  • Strong knowledge in foreclosure reserves
  • Strong background with SQL
38

Senior Forecasting Analyst Resume Examples & Samples

  • Contact Center experience for a minimum of 2 years
  • A minimum of 2 years or more of Fidelity (or comparable) experience preferred
  • Proven professional self-starter with high motivation
  • In-depth knowledge of appropriate Genesys software and ability to learn and utilize other Contact Center applications
  • Strong analytical skills, organizational skills, technical competence as well as the ability to handle information with discretion and confidentiality
  • Excellent communication, influence, collaboration skills
39

Forecasting Analyst Resume Examples & Samples

  • Develop monthly materials forecasts at the item level using historical data, customer input, statistical forecasting models, and market trends for assigned customers and events
  • Collaborate with internal and external partners to develop the monthly consensus forecasts
  • Maintain integrity of forecasting system database used to drive base forecast
  • Coordinate implementation of forecasting and inventory planning activities for customer special projects and new business
  • Communicate trends and forecasts to internal partners to ensure continued sales growth and to identify risk
  • Collaborate directly with Sales and Marketing Team to identify opportunities to increase sales through trend analysis and observations
  • Work directly with Supply Chain to ensure adequate inventory in support of customer forecasts
  • Organize effective monthly forecast review meetings (brainstorming meetings) with Account Managers and other internal partners
  • Review customer orders as required to ensure optimal service levels and achieve improved forecast accuracy
  • Communicate to management any potential issues and challenges impacting service to customers or inventory
  • Conduct Root Cause Analysis to reconcile significant variances and continuous improvement of the forecast and the process
  • Provide input to the Supply Planning organization in developing inventory strategies on existing items, new products, and product phase-outs
  • Preferred 3-5 years of experience in forecasting, demand management, planning, scheduling or other supply chain focus is required
  • Demonstrated knowledge of forecasting technology or ERP systems is required
  • Demonstrated knowledge in demand forecasting with an understanding of their operational impacts over the supply chain
  • High proficiency using PC based applications (Excel, PowerPoint, Word, Access) is required5. Knowledge on the Demand Forecasting as well as on Sales and Operations Planning process
40

Modeling & Forecasting Analyst, Senior Resume Examples & Samples

  • Masters in Information Systems, Business, Engineering, Financial Engineering, Economics, Statistics, or Mathematics
  • Minimum of 5 years in analytical methods and modeling
  • 8+ years quantitative experience in energy sector, including valuation and risk assessment
  • Demonstrated in depth understanding of commodity trading activities, standard energy derivatives and physical products, and ability to analyze and validate risk exposures
  • Familiarity with CAISO market as well as settlements processes a plus
  • Substantial familiarity with Monte Carlo modeling required; prior experience with database programming and parallelization is a plus
  • Lead projects and processes to produce needed analysis, validation, or analytic tools for front office and regulatory needs
  • Apply market modeling and programming expertise to help design, maintain, and expand
41

Forecasting Analyst Resume Examples & Samples

  • Strong analytical background with advanced knowledge of Microsoft Excel to support swift and succinct data analysis including experience of manipulating large sets of data in Excel
  • Working knowledge of workforce management and scheduling applications preferred
  • Used to working in a high volume, fast paced ever changing department
  • Forecasting both voice and non-voice channels preferred
  • Thorough understanding of resource planning models including erlang
  • Excellent problem solving skills – evidence of demonstrating innovative and methodical thinking
  • Passion for working as part of a team as well as being equally comfortable working on their own
  • Excellent written and verbal communication skills with the ability to communicate at all levels
  • Ability to make the right decision under pressure
  • Professional and committed approach to work
  • Constructive approach to giving feedback and ideas on how to improve the customer experience
42

Forecasting Analyst Resume Examples & Samples

  • Conduct exhaustive research on key drivers of automotive demand including macroeconomic, demographic, consumer behavior, product, pricing, regulatory, and government policy factors
  • Conduct comprehensive segmentation analysis for key markets identifying drivers and trends
  • Develop robust industry segmentation forecast for multiple markets in one or more regions of the world utilizing quantitative techniques and modeling
  • Develop forecasting models/methodology for electrification and powertrain mixes for key markets
  • Work with analytics team members based in India to develop statistical models for forecasting segmentation and powertrain mixes
  • Present segmentation forecast proposal to various stakeholders and executive leadership to achieve concurrence
  • Develop competitive cycle plans for markets utilizing multiple sources and conducting research
  • Conduct strategic analyses to support various corporate planning studies
  • Travel as needed, up to 5% of the time, to assigned regions/markets and to India
  • Be flexible with work schedule to participate in meetings with personnel in other parts of the world on a regular basis
  • Bachelor’s Degree in Economics, Business, Marketing, Engineering, Finance, Mathematics or another quantitative discipline
  • 5+ years of business analysis experience, working with multiple stakeholders and supporting complex decision-making processes with quantitative and qualitative analysis
  • 3+ years of experience in analytics, quantitative and/or business analysis in a marketing, planning or finance function
  • 5+ years of experience in advanced Excel including pivot tables, macros, statistical functions, conditional formatting, solver, and advanced charting
  • Master’s Degree in Business, Economics, Statistics, Operations Research, Engineering or another quantitative field
  • Experience in the automotive industry, especially analyzing products and markets
  • Experience with statistical analysis and modeling, and related systems and tools
  • Strong interpersonal and communication skills to effectively interface with various functions and markets
  • Experience with analysis of global markets, especially South America and the Middle East
  • Experience using consumer and industry databases, and 3rd party systems
  • Experience researching, assembling, analyzing and interpreting quantitative and qualitative data on competitive product, consumer behavior, demographic, market and economic data
  • Demonstrated ability to effectively and succinctly present analysis and recommendations to a diverse audience
43

CCB Risk-mortgage Loss Forecasting Analyst Resume Examples & Samples

  • Ensure that forecast model results are complete and accurate, and that all controls have been properly evidenced
  • Maintain model documentation with all procedure and control changes
  • Develop and produce monthly reporting deck highlighting forecast accuracy, portfolio trends, and other KPIs
  • Perform ad hoc analytics projects as necessary
  • Bachelor’s degree in a quantitative discipline or equivalent work experience
44

Workforce Management Forecasting Analyst Resume Examples & Samples

  • Monthly, weekly, daily and half-hourly forecasting of inbound/outbound call volumes and staffing requirements based on historical call trends and business growth objectives
  • Oversee and maintain the Workforce Management (WFM) Platform utilized for forecasting and scheduling
  • Appropriately forecast and account for growth due to seasonal variations and special events. Maintains events calendar (site wide meetings, huddles, outbound call campaigns, marketing email “blasts”, etc) and ensure that impacts to the business are captured, analyzed and recommendations for staffing are delivered in a timely manner
  • Establishes a statistical baseline forecast for all departments. Provides clear communication of the forecasted workload, changes, assumptions, inputs, etc. to the Workforce Manager
  • Formulate recommendations based upon analysis, data and input from users and departmental management
  • Partner with other teams to understand the key drivers of volume and incorporate into forecasting and planning
  • Support the effort of building staffing strategies that support multi-site, multi-skilled contact centers
  • Identify and research service level risks for problem resolution and management notification
  • Maintains an accurate events log detailing the reason for variance to forecast for all operational metrics
  • Data analysis, trending, and preparation of hourly, daily and monthly call center performance reports
  • Identify and recommend process improvement opportunities to improve productivity, performance and customer satisfaction
  • Review and enter Intra-Day Agent exceptions in a timely manner, to ensure accurate schedule compliance metrics are available
  • Analyze and plan daily work schedules for service center agents
  • Plan and schedule approved off phone activities to ensure SL objectives are met
  • Real Time monitoring of call queues during assigned times to ensure customer calls are handled efficiently and report adherence discrepancies to management in a timely manner
  • Support the development of intra-day, end of day, weekly and monthly reports that provide insight into contact volume trends
  • Support the optimization of back office business processes and other channels of customer contact (chat, email, web-based contact and social media contacts)
  • Interact with call taking associates on a daily basis via employee call out line, time off request management and intra-day staffing support to ensure minimized call center shrinkage
  • Ability and willingness to work after hours and weekends as needed
  • Willingness to travel up to 15%
  • At least 5 years workforce management experience with atleast 2 years of focus on forecasting
  • Strong understanding of business requirements and call center operations
  • 3 years knowledge and experience with call center workforce management programs, such as Verint or Aspect
  • Demonstrated knowledge and experience in Workforce Management technology required
  • Strong Analytical and Problem solving skills. Proven experience analyzing, interpreting and summarizing complex data as it relates to call center technologies
  • Advanced Microsoft Word, Excel and PowerPoint
  • Intermediate Word and Outlook
  • Must be able to pass a background check
  • Call center or related experience in forecasting both volume and staffing
  • Must live within the Greater Denver Metro area, or at least in one of our states, Colorado, Utah, New Mexico, Wyoming, Montana
  • Experience in manual forecasting/scheduling environments. Successful candidates need to be able to navigate forecasting/scheduling manually just as easily as with having a system available. Experience developing shift bids manually
  • Experience managing volume and staffing forecasts in Excel - report designing that involves linking worksheets across multiple workbooks together (this is common when having to deal with manual forecasting/scheduling environments). Experience with pivot functionality
  • Experience with a fluctuating environment (an environment of continuous change that would need to be managed)
  • Ability to manage the competing priorities and continuous manipulation of multiple reports to keep forecasts up-to-date including annual, daily and interval levels
  • Bachelor’s degree from an accredited college with major in mathematics or statistics
  • Experience with Pipkins WFM software
  • Work will in teams
  • Workforce Management
45

Forecasting Analyst Resume Examples & Samples

  • Forecasting business and portfolio performance
  • Working with both the Finance and the Funding and Corporate Tax (FACT) teams on 3rd party reporting
  • Supporting Commercial Analysis and Treasury teams on specific transactions
  • Maintaining the integrity of the various forecasting models
  • Working with Commercial Analysis, Finance and Treasury to ensure the analysis is "joined up", supports the business strategy
  • Liaising with other areas of the business to ensure completeness and accuracy of data
  • Presenting to, and working with, senior management on various initiatives
  • Performing historical analysis to learn from the past and apply it to the future
  • Supplying information to and answering questions from shareholders
  • Relevant Honours degree together with a recognised accountancy qualification
  • 2+ years post qualified accounting experience
  • Experience in financial planning & analysis/forecasting/budgeting/reporting essential
  • Proven experience in presenting information to Senior Management
  • Excellent knowledge of the Microsoft Office suite in particular Excel, Access & PowerPoint
  • Previous aircraft leasing experience would be advantageous, in particular proven deal team/ transaction exposure or airline marketing support experience
  • Previous Investor Relations/ Capital Markets exposure desirable
46

Workforce Management Forecasting Analyst Resume Examples & Samples

  • Monitors headcount expense reductions and optimizes cost per call through forecast analysis and assists in vendor management expense
  • Matches staffing to workload arrival patterns, planning schedules, maintaining accurate staffing data, assisting with long-range staffing plans, collaborating on OPA decisions/reporting, and handling multiple tasks aimed at meeting/exceeding ongoing service level and occupancy objectives
  • Reviews monthly location-based customer service productivity, quality, and sales performance goals, report and tracks performance against goals
  • Capacity Planning experience (minimum of 1 year of experience)
  • Forecasting experience (minimum of 1 year of full ownership experience)
47

RRM Forecasting Analyst Resume Examples & Samples

  • Data: the colleague will have deep knowledge of the most appropriate data sources to carry out risk measurement analyses. In this context, it is expected that robust knowledge is built in terms of impairment and capital datasets, as well as ideas are advanced to streamline data sourcing/segmentation/selection and data quality assessment to lead to optimization of activities within the team
  • Presentation: the colleague will provide clear and concise presentations of her/his findings and recommendations to management in terms of impairment and capital prediction, incorporated in official plans, stress tests and risk appetite analyses
  • Maintain knowledge of current impairment and capital policies and processes
  • Produce impairment and capital forecasts (RAF, STP, MTP, and ad-hoc outlooks), stress tests (regulatory or internal), risk appetite outputs, as well as forecast analyses on ad-hoc basis for Barclays UK products
  • Establish and maintain effective working relationships with key stakeholders across businesses served
  • Listen to colleagues, internal clients and/or stakeholders and ensure work produced is / actions taken are in accordance with instructions received
  • Develop and improve the forecasting methodology, with a focus on accuracy, efficiency and control
  • Assessment of usability of forecasting tools vs. stress test macro-economic scenario, proposing changes/enhancements if needed
  • Preparation of data flow architecture to comply with requirements and pass validation and reconciliation tests
  • Execution of stress test process, through governance framework as per internal standards
  • Output presentation and review follow up management
  • Produce impairment/capital outlook to sustain capital management activities in the organization, with participation to appropriate meetings when necessary
  • Actual-forecast variance analyses
  • Ad-hoc segment impairment and capital outlooks
  • Analytical skills: problem structuring, hypothesis testing via data analysis
  • Data management/analysis skills, with experience in usage of widely known commercially and open-source available data processing software (SAS, SQL, etc.)
  • Team working and stakeholder management across all levels
  • Clear and concise communication to present results of analyses up to level of MD in the organization
  • Project management skills to ensure delivery across multitude of tasks, by enabling pragmatic prioritization across the team
48

Junior Reserving & Forecasting Analyst Resume Examples & Samples

  • Fluency in English,
  • A degree in Actuarial Science, Applied Mathematics, engineering school or similar field,
  • 1-3 years of experience in P&C Risk Management, Finance or Actuarial Departments,
  • Excellent technical skills: strong expertise in the reserving area, good financial expertise,
  • Knowledge of standard software for P&C reserving calculations preferred (IBNRS, ResQ)
  • Very good analytical and communication skills,
49

Balance Sheet & Forecasting Analyst Resume Examples & Samples

  • Develop and generate income forecast for annual budgeting and monthly forecasting processes
  • Analyze variances and perform sensitivity analysis on assumptions
  • Back test forecasts against actual results
  • Coordinate with Risk Analytics to develop net interest income forecasts for Capital Stress Testing
  • Validate assumptions used to drive the forecasts
  • LI-JW1
50

Geographic Forecasting Analyst Resume Examples & Samples

  • Revenues
  • Operating Expenses
  • Intercompany revenues & expenses
  • Interest and other
  • English language required
  • Education: University studies in accounting, finance or similar / relevant professional qualification (first years at University)
  • Tax skills/experience not required
  • Excellent attention to detail and follow-up skills
  • Strong oral, written and interpersonal English language skills with the ability to interact effectively with all levels of management and different business cultures
  • Independent thinker and self-starter
51

Forecasting Analyst Resume Examples & Samples

  • Responsible for activities involving quality assurance and compliance with applicable regulatory requirements. May perform one or more of the following
  • Conducts audits and reviews/analyzes data and documentation
  • Develops, implements, and leads key process improvement efforts and influences cross-functional efforts
  • Assists in the development of systematic approaches for assuring high quality services
  • Focuses on the factors such as resources, methods, and materials that will improve key activities of the organization
  • Integrates and aligns the processes that will best achieve the desired results
  • Makes continual improvement of products, processes and systems
52

Forecasting Analyst Resume Examples & Samples

  • Support execution and facilitate communication of SBU demand and supply chain strategies and objectives for assigned brands (Bali, Maidenform, Hanes Ultimate and Hanes Platinum.)
  • Collaborate with Marketing to ensure successful/timely launch of new programs partnering with stakeholders as needed to identify creative solutions to mitigate risks, delays, or negative impact to customers
  • Serve as liaison between Production Planning, Customer Service and sales to ensure product is delivered on time and in the correct quantities
  • Collaborate with Planning on multiple analysis to align action plans
  • Serve as liaison between Distribution, Production Planning and Sales as necessary to resolve issues in execution
  • Collaborate with sales, marketing, project management and planning to ensure customer events for pipes and promotions are entered, maintained and visible to the supply chain to meet ship dates
  • Analyze and update events as needed and manage month-end reconciliation process
  • Responsible for resolution of inventory discrepancies, issues and situation analysis (both present and historical)
  • Provide support and reporting for weekly trak meetings
  • Assist with inventory management initiatives including classification (LCA) and repurpose tracking
  • Serve as the Business Analytics representative for assigned projects which may include DC moves, EPC initiatives, price increases, packaging/stickering changes and customer promotions
  • Serve as the primary contact within Panties Business Analytics for assigned brands (Bali, Maidenform, Hanes Ultimate/Platinum) for sales, marketing, planning, customer service and distribution
  • Develop expertise with systems & processes used to manage the business including SAP analyzer, DPr, EMSv2, ILOG, TASeR/TSR, BI cubes (Samba, Inventory, TASeR, POS)
  • Develop a working knowledge of processes that impact the business including digitized forecasting, DPr/TILs, Event Management (pipes, fashion flows and promotions), Project Management/@Task, MTO and demand planning
  • Analyze business results in service, shipments and customer POS, providing insight into actions for continuous improvement
  • Represent Business Analytics in cross-functional meetings including plan review, PEP/SPP, MOR
  • BA/BS degree or Commensurate Business Experience
  • Combination of three to five years’ experience in Apparel Sales, Operational Planning, Forecasting, Operations, Distribution and/or Marketing
  • Knowledge of knit product categories. Operations experience in textiles and apparel is preferred. Knowledge in quality, engineering and distribution is helpful
  • The incumbent must possess quick & decisive problem resolution skills, and a strong working knowledge of operations and the inter-relationships of all manufacturing, distribution and sales support functions
  • Must be able to effectively influence colleagues in a cross-functional environmentAdvanced Excel skills required, working knowledge of HBI cubes, SAP and DPr preferred
  • Possess a keen understanding of the needs of the overall business and the specific categories for which they are responsible
  • Strong quantitative skills and excellent communication skills
  • Demonstrated ability to think strategically while managing day to day challenges/issues
53

Forecasting Analyst Resume Examples & Samples

  • Desired Cognos, Remedy experience
  • Working in teams performing activities including data analysis, forecasting, scenario modelling and sensitivity analyses
  • Working between technical and business stakeholder groups, translating needs to actions
  • Delivering internal change
  • Understands key technology risks of
54

Long Range Forecasting Analyst Resume Examples & Samples

  • Demonstrates strong decision making and problem solving abilities and excellent interpersonal skills
  • Strong organizational skills to meet deadlines in an environment of constantly changing priorities
  • Capable of managing multiple priorities and competing demands calmly and effectively to complete work within specified time frames and quality parameters
  • Ability to communicate with all levels of management through executive levels
  • Proven analytical and problem-solving expertise, with the ability to organize and interpret large amounts of complex, sometimes ambiguous data and/or business intelligence
  • Keen attention to detail and accuracy
  • Ability to collect, properly weigh and utilize available business intelligence
  • Ability to communicate clearly and concisely with others, including the presentation of large amounts of data in a meaningful, actionable way
  • Strong commitment to providing an exceptional customer experience, with a high level of dedication, enthusiasm, self-motivation, and persuasive ability in a team and cross-functional environment
  • Ability to normalize historical data
  • Ability to create new models from scratch and to present scenario-driven data models
  • Ability to utilize various mathematical models to analyze historical trends in order to create forecasts of future activityPreferred Qualifications
  • Four years’ experience in a contact center or equivalent combination of education and experience
  • Three years in Workforce Management, with at least two years of experience in Forecasting or Planning
  • Four years in Contact Center Analytics considered in lieu of WFM experience
  • Strong knowledge of Aspect eWFM, or similar Workforce Management tool (IEX, Blue Pumpkin
  • Bachelor's Degree in Mathematics or Statistics preferred
55

Workforce Management Forecasting Analyst Resume Examples & Samples

  • Experience conducting data analysis
  • Blue Pumpkin, IEX or other forecasting experience
  • Workforce Management experience in a contact/call center environment
56

Hms Forecasting Analyst Resume Examples & Samples

  • The candidate must have strong knowledge and familiarity with
  • Regression Analysis
  • Algebra
  • Ability to set priorities, plan and coordinate work activities and obtain and manager resources so that work objectives are accomplished on time
  • Position deals with a variety of problems and sometime has to decide which answer is best. The question/issues are typically clear and requires determination of which answer (from a few choices) is the best
57

Workforce Management Forecasting Analyst Resume Examples & Samples

  • Workforce Management Forecasting and Budgeting Experience
  • Experience working with Call Center Analytics
  • Experience working with Blue Pumpkin, Aspect eWFM, Impact 360, or similar programs
58

Risk Lost Forecasting Analyst Resume Examples & Samples

  • At least 3 years experience in Collection or Credit Risk
  • Skill to use SAS and/or SPSS Clementine will be useful but not a pre-requisite
  • Fluent communication both in English and Bahasa Indonesia both verbally and in writing
  • Strong analytical and critical thinking
  • Ability to work well across organizational boundaries
  • Sensitivities to deadlines
59

Forecasting Analyst Resume Examples & Samples

  • Experience w/ Demand Solutions, Manugistics, or Demantra required
  • HD experience is a big +
  • Looking for someone that works well with sales team and vendors, reports and presentations to Execs
60

Demand Forecasting Analyst Resume Examples & Samples

  • Develop and gain buy-in from sales team business partners an item level unit forecast and monthly consensus revenue forecast to include
  • New product forecasts, monitoring sell through and customer inventory levels of new items for assigned forecast customers
  • Promotional forecasts based on customer’s purchasing strategy and ad plans
  • Facilitating monthly forecast collaboration meetings with sales team business partners. Preparing analysis to support position and making recommendations in clear concise formats to facilitate agreement
  • Monitoring and working to eliminate the gap between bottom up demand forecast and top down management dollar forecast
  • Monitor shipment and POS demand data to determine patterns, trends, variability to include but not limited to deviations in demand due to weather, competitive situations and customer's inventory strategies
  • Analyze and report forecast results (consumption, accuracy and root cause for error). Make forecast adjustments and take corrective action in forecast process to minimize error
  • There may be some vendor managed inventory work to write orders for certain forecast customers
  • Maintain customer item attributes to include listing status, promotional status, store count, customer item numbers, forecast price
  • Work with Finance business partners to drive accurate price data for forecast by item, by time period
  • Create the Annual Operating Plan Forecast for assigned Forecast Customers
  • Prepare bridge analysis as needed
  • Work as stakeholder on system development projects to include design and testing with supply chain and IT business partners
  • Bachelor’s degree required in business or related field plus 3 to 5 years of progressively responsible experience in the field of forecasting, sales analysis, financial analysis or supply chain
  • Expertise in Excel, SAP APO, and or statistical forecasting system
  • Proven results from strong analytical work
  • Effectively communicate and manage across functions at various levels
  • Understanding of sales budgeting process
  • Working knowledge of financial analysis
  • Experience with statistical forecast modeling desired
61

Loss Forecasting Analyst Resume Examples & Samples

  • Loss Forecasting Analyst III is responsible for supervising the development and maintenance of sophisticated empirical models for the purpose of forecasting loss-related events (e. g. gross losses, recoveries, delinquencies, repossessions, bankruptcies, first payment defaults, etc.) for a sub-prime auto lender. The position is highly quantitative in nature and requires an individual capable of taking a “hands on” approach to data analysis. This position is furthermore responsible for summarizing and reporting information to a variety of internal and external clients. Senior Loss Forecasting Analysts are expected to interact with many other departments in the interest of achieving the overall company objectives
  • Supervises the construction of complex forecasting models which directly support critical decision making processes such as financial planning, establishing ALLL reserves, cash-flow projections, etc
  • Supports the development of reporting and analyses related to losses and delinquencies
  • Ensures modeling projects are conducted in accordance with established company policies, regulatory guidance, and generally-accepted mathematical modeling practices
  • Identifies loss forecast modeling needs and communicates them to the Director, Loss Forecasting
  • Uses internal and external data sources to create robust model development datasets
  • Periodically assesses department procedures for accuracy and completeness
  • Utilizes data mining and statistical techniques to develop analytic insights, sound hypotheses, and informed recommendations
  • Encapsulates analytic findings into executive-level summary documents to support senior management decision-making
  • Liaisons with IT and other internal teams to define requirements and ensure the timely and accurate delivery of data elements required for analytic projects
  • Provides requisite information in support of independent model validation activities
  • Actively participates in the professional development of junior-level loss forecasting analysts
  • Develops a thorough understanding of the firm’s operations and business practices
62

Forecasting Analyst Resume Examples & Samples

  • Employ custom systems in the preparation of retail energy forecasts, which become the baseline for commodity hedging and scheduling
  • Facilitate communication between stakeholders (Retail Line of Business, Portfolio Mgmt, Trading, Risk, Credit) on a day to day basis to discuss changes and resolve issues
  • Assure proper delivery, consistency, and accuracy of forecast deliverables
  • Recommend and implement appropriate forecasting strategies and methodologies through research and detailed analysis of load/consumption, business requirements, risk, and opportunities
  • Perform analysis on the input data streams and provide recommendations to optimize the process
  • Traverse large and complex customer account, consumption, and forecast databases comfortably
  • Validate market, customer, and weather inputs to the load forecasting system and assure quality and accuracy on the forecasting outputs
  • Develop metric reports to identify potential improvements of the load forecasts
  • Automate, streamline and enhance current processes
  • Research and communicate improvements regarding weather impact, customer type volatility, losses, profiling methods, and forecasting methods
63

Forecasting Analyst Resume Examples & Samples

  • 1-3 years of relevant experience in sales analysis or merchandise buying/planning
  • Be proficient in MS Office, Excel Power User
  • Experience in the consumer products industry
  • Experience with statistical forecasting techniques and systems applications
  • Exposure to JDA/Demantra/Cognos/Citrix a plus
  • Ability and willingness to travel as needed
64

Senior Forecasting Analyst Resume Examples & Samples

  • Advanced degree in demography or related field, with a strong background in modeling and forecasting
  • Applied demographic and quantitative research experience and database management
  • Experience and knowledge in implementing GIS in urban, regional and demographic studies; and local, state, and special area mapping experience
  • Experience using SAS and ArcGIS. Programming skills in SAS, Python, R and SQL
  • A current resume detailing applicable experience, education and current salary
  • A list of at least three professional references with current telephone numbers
  • Personal Data sheet: http://ofm.wa.gov/jobs/SupplementalProfileData.doc
  • 360-725-0158 or the Telecommunications Device for the Deaf: 711 Relay
65

Senior Forecasting Analyst Resume Examples & Samples

  • Accountability to take ownership for delivering and exceeding commitments. You hold yourself, team and partners to the highest standard for performance. You embody a play to win and win to grow mindset even on the toughest projects
  • Communicationskills and can communicate clearly, concisely and with impact. You convey confidence, ease and enthusiasm with a variety of audiences to promote a free flow of information throughout the organization
  • Analyticalmindset and are capable of synthesizing and prioritizing a large volume of information. You use logic and trusted expertise to derive a variety of solutions. You can think critically to make clear, well-reasoned and rational decisions
  • Consumer/Customer Focuson understanding and responding to consumer/customer needs. You establish trusted relationships that lead to open dialogue and win-win solutions
  • Solid interpersonal and communication skills – able to communicate effectively across all organizational levels and all functional areas, understanding and presenting the viewpoints of others
  • Sound business judgment – able to interpret issues and recommend actions to best support group, division and corporate goals
  • Strong analytical skills – able to coordinate diverse information, identify relevant data, recommend and implement corrective actions
  • Ability to identify and address process improvements and share expertise with others
66

Workforce Optimization Forecasting Analyst Resume Examples & Samples

  • Bachelor’s degree in business, or a related field, or an equivalent combination of education and work experience
  • Minimum of four years management level experience, preferably in call center operations
  • Advanced Excel skills and experience in advanced formulas, array formulas, circular references, tables & formatting, condition formatting, advanced charting, pivot tables & reporting
  • Demonstrated ability to understand overall Company/Enterprise Operations customer service needs/challenges
  • Must have a high degree of personal initiative and self-motivation
  • Strong commitment to confidentiality guidelines
  • Ability to be responsive to changing business needs, manage and prioritize concurrent assignments, and handle ambiguity
  • Strong verbal and written skills with demonstrated ability to communicate complex and technical concepts in general terms to broad audiences
  • Strong analytical abilities in decision making and problem solving
67

Global Liquidity Forecasting Analyst Resume Examples & Samples

  • Forecasting Global Excess Liquidity and other liquidity metrics across different time horizons and frequencies
  • Translate results from forecast to support executive balance sheet funding decisions
  • Partner with Global Funding, Enterprise Capital Management, Balance Sheet Management, Corporate Investments Group and Local and International Liquidity Management
  • Gain understanding of how strategic and operational business decisions impact on liquidity
  • Drive results for Corporate, Enterprise Stress Test Forecasting, including CCAR and Resolution Forecasting
  • Ensure forecasting is in support of new and developing regulatory requirements
  • Bridge spot reporting to forecasting for liquidity
  • Support Global Liquidity Management, CFO Risk and Corporate Planning reporting requests for senior management
  • 5+ years of analytical experience with large, international financial institution
  • Experience preparing presentations for management, financial regulators, board of directors
  • Liquidity Experience
68

Replenishment & Forecasting Analyst Resume Examples & Samples

  • Collaborate with sales, supply chain, and customers’ internal replenishment team to determine appropriate demand forecasting and inventory management strategies that support Lonza’s account team and the customers’ goals for productive inventory and service levels for customers’ entire product portfolio
  • Provide advanced level of analysis to fine tune replenishment processes to best achieve optimal in-stock levels and inventory levels, while delivering volume targets
  • Work closely with customer Replenishment Manager to provide periodic updates strategic KPI’s such as in-stocks, fill rate, MABD compliance, and forecast accuracy
  • Create promotional orders and ensure timely processing as required
  • Provide analytical support for sales and supply chain projects as needed
69

Forecasting Analyst Resume Examples & Samples

  • Knowledge of creating and producing long term and short term staffing plans
  • Knowledge of forecasting methodologies
  • Advanced knowledge of Microsoft Office tools (Word, Access, and Excel)
  • Business acumen, Collaboration, Communication, Demonstrate Adaptability, Drive for Result and Innovation
70

Business Forecasting Analyst B Resume Examples & Samples

  • Analyzes physician incentive compensation to ensure accuracy of contractual payments. Assists with new compensation modeling
  • Reviews due diligence and creates business plans for potential practice acquisitions, physician recruitments and new programs
  • Analyzes results, provides insight and recommendations to operational and financial leadership
71

Forecasting Analyst Resume Examples & Samples

  • The Forecasting Analyst leads the demand forecasts (operational/sales forecasts) at multiple levels of aggregation for multiple time horizons as part of the demand planning function. MAPE/BIAS part of monthly process- report KPI’s
  • Leads the demand consensus process each month to review forecasts while driving alignment to the best operational demand plan
  • Optimizes statistical forecast and leverage best practices that lead to improved forecast accuracy including utilization of Promotional Data, Customer input, Sales Input, Historical patterns, etc
  • Leads and improves the intercompany forecast process
  • Support Capacity planning, Finance, Operations, and Supply Chain teams with Plant/Unit/Mix reporting and forecast analysis
  • Creates the unit level annual operating plan (AOP) and quarterly financial forecasts while implementing processes to ensure that the team and the company meets the unit targets and financial goals
  • Supports other functions with demand planning analytical support (Ops, Finance, Sourcing, Logistics, FP&A, etc.)
  • Identifies continuous improvement opportunities
  • Implements consistent processes based on identified opportunities that drive improved Masonite results
  • Bachelor’s Degree in Business, Economics, or Mathematics
  • 1-3 years of business/ finance related experience; cost accounting, sourcing/
72

WFM Forecasting Analyst Resume Examples & Samples

  • To use your experience of contact centre & back office planning and modelling to produce short term and long term forecasts from capacity planning to tactical intra-day forecasts; to be used as part of a ‘lock’ scheduling process to secure staffing commitments, and refine colleague schedules
  • To be the gate keeper of all forecasts, and service predictions within the individual contact centre/ back office business units, ensuring all Ops & Regulatory Change impacts and activities are included in plans, and are supported with “What If” scenarios, to enable stakeholders to make decisions on resourcing requirements or Service Level considerations
  • Provide the management team with reports on demand trends and planning assumptions. Provide analysis and insight into volume drivers, customer contact history and repeat customer contacts, and workload tasks to support the on-going improvements in forecasting outputs and accuracy
  • Apply effective alignment of shrinkage such as holiday entitlements, training requirements etc across the year, fluctuating accordingly to allow for peak volumes or periods where volumes are low and ensuring holiday allowance per portfolio are aligned to headcount
  • Identify opportunities to improve customer experience and reduce overall volumes in the contact centre & back office business units, such as reducing stock, increasing FPOC or reducing transfers inter-departments
  • Identifying areas where effective utilisation of flexible resource across the wider business could assist with managing peak volumes and delivering consistent service levels across all departments
  • Proactively challenge the status quo and be capable of establishing, through negotiation and rational articulation of logic, changes to existing processes and internal delivery by other functions & departments
  • Identify opportunities to improve customer experience and reduce overall volumes in the contact centre by undertaking shift reviews across all portfolios within the contact centre. Provide senior management with detailed simulations of options available to make informed decisions
  • Produce and maintain efficient schedules in line with current forecasts or client requirements incorporating shrinkage management
  • Produce ad-hoc reports/requests as directed by the WFM Manager
  • Adhere to the WFM/controls framework ensuring meetings notes and minutes are sent out in a timely fashion, tasks and systems processes are mapped with succession planning within the team
73

Senior Forecasting Analyst Resume Examples & Samples

  • Experience in high-governance environments in a management function
  • Working within a B2B environment within the customer engagement function
  • Experience of Supplier management
74

Senior Forecasting Analyst N.com Workforce Resume Examples & Samples

  • Develop, maintain and continuously improve forecast models and related analytical tools to address business needs
  • Identify and present trends and opportunities to support management decisions
  • Create and analyze period forecast reporting, with a focus on accuracy and insight
  • Contribute to the staff planning and financial cycle, including budgeting, forecasting and variance analysis
  • Partner with applicable teams across finance and customer service providing staffing support while flexing styles for various audiences
  • Support and drive process improvements and reporting simplification
  • Perform ad hoc analysis and special projects that help drive strategic decisions
75

Forecasting Analyst Resume Examples & Samples

  • Undergraduate degree in engineering, the basic sciences, or economics/business
  • Experience in an analytical role, preferably in the energy sector
  • Working knowledge of statistics and general forecasting methodologies
  • Knowledge of retail electricity or gas markets is a plus
  • Experience in retail load forecasting is a plus
  • Strong statistical, analytical, data management, and problem solving skills
  • Data visualization experience
  • Strong Microsoft Excel and Access (or other database) skills
  • Programming experience with SQL, VBA, and one or more analytical tools (SAS, R, Matlab, etc.)
  • Experience with Database Management Systems (Oracle, SQL Server) and manipulation of large data sets
76

Senior Forecasting Analyst Resume Examples & Samples

  • Perform forecasting, reporting, and analysis of Disneyland Resort attendance and admissions revenue ensuring the forecast is aligned with current and future initiatives and that business objectives are met
  • Develop and maintain forecasting models, using historical data as well as mathematical and statistical techniques, to drive insights and recommend future attendance and revenue levels as well as continuous improvement opportunities
  • Provide objective and analytical insights on key metrics, strategic initiatives, competitive/ industry factors, and performance drivers
  • Partner with Pricing, Marketing, Sales, and Operations to understand new initiatives, ensure forecasts/plans include all relevant information, and help influence decision making
  • Conduct measurement to understand revenue and attendance impacts and evaluate new business opportunities
77

Forecasting Analyst Resume Examples & Samples

  • Production of monthly capacity plans, i.e. calls, AHT & FTE forecasts
  • Presentation of month-end capacity reviews to provide a clear view of resource position, risks and opportunities to stakeholders for sign off
  • Production of tactical daily & intraday call/AHT forecasts to feed into the Centre of Excellence team for generation of employee schedules – 5 weeks in advance
  • Continuous development of forecasting & planning models to enhance existing processes and capability
  • Accurate alignment of shrinkage such as, holiday entitlements, training requirements etc. across the year to reflect peaks and troughs
78

Forecasting Analyst Resume Examples & Samples

  • Knowledge of both financial metrics and accounting including key metrics, such as GAAP and non-GAAP
  • Ability to show modeling and Excel expertise and strict attention to detail
  • Ability to build integrated 3-statement models in Excel with scenario toggles
  • 2+ years of experience in an investment banking program
  • Experience in the government services industry
  • Ability to interact with senior leaders
  • Possession of excellent problem solving and analytical skills
79

Forecasting Analyst Resume Examples & Samples

  • Knowledge of both financial metrics and accounting, including key metrics, such as GAAP and non-GAAP
  • Ability to show modeling and Microsoft Excel expertise and pay strict attention to detail
  • Ability to build integrated 3–statement models in Microsoft Excel with scenario toggles
  • Possession of excellent problem–solving and analytical skills
80

WW Capacity Forecasting Analyst Resume Examples & Samples

  • Develop an independent long-range view of worldwide demand for all Apple products, including NPI and key promotional programs, based on historical performance, market trends and confidential information
  • Partner closely with SDM and WW Retail Finance to understand the various forecasts, explain any significant deltas, and use key insights to refine own assumptions for the key purpose of capacity planning
  • Provide guidance to the WW Retail Contact Center teams as they leverage the forecasts to build the staffing plans. Facilitate healthy discussions to ensure that decisions reached are well informed by providing a range of scenarios that highlight risk, financial impact and the customer experience trade-off
  • In preparation for major events, deliver to the IS&T teams detailed forecasts including from peak hour traffic & order forecasts, forecasts by platform & geo, and critical customer-impacting Online features
  • Understand capital project pipeline to proactively identify new/different risks to systems readiness, and provide projections and support as required
  • Participate in the Peak Readiness Forums and contribute guidance on capacity requirements and constraints
  • Evaluate results against plan to drive accountability and continual process improvement via post-mortems
  • Support Online NPI Readiness team during events, supporting in Store validation cycles
  • Hands-on financial experience performing business plans, interpreting P&Ls, scenario modeling, reporting and presenting complex analysis to leadership. E-commerce experience is a plus
  • Excellent grasp of demand forecasting, and able to see the bigger picture by pulling in the view of Total Apple and external market trends for all major product lines across worldwide
  • Excellent presentation skills and able to communicate at all organizational levels
  • Excellent technical skill set, with a strong grasp of systems and data manipulation
  • 6-10 years professional work experience with exposure to Finance + Operations + Sales
81

Business Forecasting Analyst Resume Examples & Samples

  • Handles multiple loosely-defined projects simultaneously from problem statement stage to resolution
  • Performs ad-hoc analyses of specific plans or initiatives to track performance to projected results
  • Facilitates monthly operational review meetings between financial and operational leadership, including ownership of documents, engagement in meeting, and making financial recommendations for improvements
82

Forecasting Analyst Resume Examples & Samples

  • Bachelor's degree in Economics, Finance, Statistics, Mathematics or related discipline
  • Four years work experience in statistics, mathematics, forecasting or planning or related experience can be substituted in lieu of a degree in addition to the minimum years of work experience required. OR
  • A Master's Degree in Economics, Finance, Statistics, Mathematics or related discipline. OR
  • A PhD in Economics, Finance, Statistics, Mathematics or related discipline
  • 2+ years experience forecasting and/or planning to include expert utilization of data analysis tools in support of market, workforce and/or contact center operations. Or
  • If Master's Degree, 0-2 years experience forecasting and/or planning to include expert utilization of data analysis tools in support of market, workforce and/or contact center operations. Or
  • If PhD, 0 years experience forecasting and/or planning to include expert utilization of data analysis tools in support of market, workforce and/or contact center operations
  • Working knowledge of call routing at call centers
  • Experience with both long-term and daily/interval level forecasting
  • Workforce Management experience in a call center
  • Experience working with NICE
  • Knowledge/Skills/Attributes
  • Intermediate knowledge of Microsoft Office tools (Word, Access, and Excel)
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Forecasting Analyst Resume Examples & Samples

  • Provide business partnership to Korea Auto VP in understanding market trends, customer accounts and productions schedules / backlog to develop forecasts and drive performance to commitments
  • Own the end Market forecast and associated analysis / report-out within respective region through engagement with third party analysts, Sales, and Marketing; assess and highlight macro trends and impact to organization. This includes in-depth industry analysis and identification of key factors influencing the revenue performance for both the on road and off road segments of the business
  • Develop and present Monthly, Quarterly, Annual, Long Range, forecast plans and ad hoc analyses including margin trends