Exchange Engineer Resume Samples
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Exchange Engineer Resume Samples
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WE
W Emard
Watson
Emard
47492 Hickle Fields
Houston
TX
+1 (555) 818 9797
47492 Hickle Fields
Houston
TX
Phone
p
+1 (555) 818 9797
Experience
Experience
Detroit, MI
Exchange Engineer
Detroit, MI
Dickens Inc
Detroit, MI
Exchange Engineer
- Assess and perform systems utilization and reports to assist in troubleshooting and performance tuning
- Applies general discretion and independent judgment in performing related responsibilities in order to provide FANATICAL customer support
- Troubleshoot and manage calls/tickets escalated from the HelpDesk and assist with network administration
- Maintain and optimize system performance and efficiency through monitoring, analysis and performance tuning, maintaining documentation
- Work with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve any problems
- Responsible for developing and maintaining Technical documentation and Standard Operating Procedures for all enterprise level End User/workstation technologies
- Provide ongoing feedback and hands-on improvement into our documentation, QA, and overall Project practices
New York, NY
Microsoft Exchange Engineer
New York, NY
Nitzsche-Hermann
New York, NY
Microsoft Exchange Engineer
- Writing documentation, supporting meetings, writing presentations, and answering questions
- Utilization of Powershell for automating daily tasks, monitoring, and reporting
- Monitor and update existing platforms to ensure they are running at peak performance and integrity
- Manage F5 Big IP load balancing configuration and traffic monitoring
- Integrate with the team’s on-call processes and procedures, working on a rotating basis, and respond to after-hours and weekend support calls
- Provide troubleshooting for mobile devices and after hours on-call support
- Tier IV Engineering duties
present
Philadelphia, PA
Senior Exchange Engineer
Philadelphia, PA
Dibbert Inc
present
Philadelphia, PA
Senior Exchange Engineer
present
- Manage and provide Advanced Technical support for several complex on premise Microsoft Exchange environments
- Prepare change plan and working closely with Change Management Team for approval
- Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients
- Develops documentation on new or existing systems
- Report to division management the status of issues, corrective action being taken, and the resolution of investigations
- Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems
- Implement workaround or solution to fix the problem, document the fix into known error database
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Syracuse University
Bachelor’s Degree in Computer Science
Skills
Skills
- Knowledgeable about Information Assurance Architecture
- Knowledgeable about Networking technology including Network Load Balancing Appliances (F5)
- Strong ability to work independently or in a team-oriented, collaborative environment
- Knowledgeable about Reverse Proxy Solutions
- Strong knowledge on ITIL Processes specially on Problem and Change Management
- Knowledgeable about Server Platform technology
- Strong written and oral communication skills, including the ability to facilitate communication and coordination with network users throughout the company
- Flexible, adaptable, and able to manage multiple tasks in a dynamic, high-pressure, fast-paced environment
- Possess excellent interpersonal, verbal and written skills: ability to clearly and concisely articulate issues, alternatives, and recommendations
- Knowledgeable with Enterprise Storage Solutions (Nimble, NetAPP, EMC, etc)
15 Exchange Engineer resume templates
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1
Exchange Engineer nd Resume Examples & Samples
- This position will require a weekend and/or 2nd 3rd shift working hours
- High school diploma reqired
- Bachelor’s degree in computer science or engineering related field or equivalent work experience
- A minimum of 3-5 years of related messaging experience. **
- Basic programming skills preferred
- MSCE: Messaging certification preferred
- MCITP certification or ability to demonstrate equivalent knowledge required
2
Microsoft Exchange Engineer Resume Examples & Samples
- Demonstrate the ability to be an effective team player in a highly dynamic and hi tempo operations team
- Demonstrate the ability to perform duties with minimal supervision and managerial oversight
- Demonstrate effective written documentation and verbal communication skills
- Create documentation and configuration of all EaaS systems
- Demonstrate proficiency with Exchange 2010 administration
- Administer Exchange 2010 DAG
- Administer Exchange 2010 CAS
- Administer Exchange 2010 HUB
3
Exchange Engineer Resume Examples & Samples
- Working knowledge on Microsoft Exchange2003 or 2007 /2010
- Strong troubleshooting skills on Exchange server 2003/2007/2010
- Currently providing the support on Microsoft Exchange servers on L2/L3 level for enterprise customers
- Strong knowledge on ITIL Processes specially on Problem and Change Management
- Required to identify the root cause of most of the high priority issues
- Very strong in ITIL Processes
- Certifications (MCSE on Microsoft Exchange)
- Additional Microsoft Infrastructure Experience (Sharepoint, OCS, Blackberry)
- Scripting skills, particularly in Power Shell
4
MS Exchange Engineer Resume Examples & Samples
- Designing, engineering and ongoing development of Messaging services
- Maintaining and supporting MS Exchange and associated services
- Working closely with business representatives to discuss new requirements and develop new service solutions
- Providing Level 3 support to the Production team responsible for the operation of the Messaging services
- Providing primary and backup cover on the CA DLP / Data Protection product
5
Exchange Engineer Resume Examples & Samples
- RIM’s BES
- Experience working in a Global Infrastructure
- Outlook client (2010)
- Solid understanding of Exchange Architecture requirements including protocols, methodologies, standards, and firewall controls
- Extensive ActiveSync experience required including policies, connectivity, and configuration
- Thorough understanding of Blackberry and/or Good Technologies Mobile Systems including Architecture, configuration, and troubleshooting
- Expert (3-5 years) understanding of RBAC Models and Rights/Permissions in Exchange 2010
- Worked as part of corporate engineering/support teams
- Good understanding of regulatory requirements for messaging environments
- Must be detail orientated and meticulous
- Ability to create engineering blueprints, detailed designs and author documents and test plans etc
- Ability to think outside the box
- Must be able to drive partnership and foster relationships with colleagues and partners
- Ability to manage multiple complex technical engineering deliveries essential
- Ability to estimate effort and manage, prioritize delivery (engineering projects and day to day issue / lifecycle requests)
- Familiar with Windows Server platforms
- MS SQL Server skills
- Network technologies (LAN/WAN, load balancing)
- AV engines (ideally Forefront)
- Email boundary layer knowledge
- Active Directory and directory sync
- Security principles
- Familiarity with Symantec Enterprise Vault and/or Exchange 2010 Personal Archives preferred
- Familiarity with Microsoft Lync/Office communicator a big plus
6
Microsoft Outlook Exchange Engineer Resume Examples & Samples
- Core Exchange infrastructure engineering work (mainly focused on integration of security solutions such as DLP, Email encryption gateways)
- Engineering, testing and implementation of framework to integrate applications into Exchange (fax, Rooms & Resources, etc)
- Engineering support for Outlook (reviewing and recommending on features, defining GPO settings, reviews, configuration and implementation of Outlook third party Add-Ins, Apps, auto discover design & troubleshooting etc)
- Proactively anticipates service issues before they occur and able to make recommendations around resolution
- Taking part in projects as Messaging Engineer. Delivering design, configuration
- Sound analytical and problem solving skills are required to manage multiple technical challenges from multiple projects simultaneously
- Making recommendations on technical options with costs versus benefits
- Proactively anticipate service issues before they occur and able to make recommendations around resolution
7
Dedicated Exchange Engineer Resume Examples & Samples
- Bachelor’s degree in computer science or engineering related field or equivalent work experience, preferred
- 2-3 years of related messaging experience
- Excellent interpersonal, verbal and written communication skills
- We prefer candidates with Microsoft certifications (MCITP or MSCE), but will accept experienced professionals without these credentials and assist in training if necessary!
8
Exchange Engineer Resume Examples & Samples
- Understands Exchange 2003, 2007, and 2010 server technologies
- At least 3-5 years of related messaging experience
- Knowledge of Exchange client software and configuration
- Able to troubleshoot performance issues at the server and application level
- Experience with production messaging and collaboration, and managing multiple Exchange servers
- Knowledge of email protocols (SMTP, IMAP and POP)
- Knowledge of Active Directory and DNS
- Familiarity with Exchange centric hardware deployment and data communications networks
- Knowledge of current Exchange operational strategies including data recovery, performance tuning, transaction log replay, replication, and mail flow
- Ability to interpret and write PowerShell scripts. Excellent interpersonal skills
- Good verbal and written communications
- Should have a strong desire to grow within the messaging field
- Ability to provide FANATICAL support
9
Systems / Exchange Engineer Resume Examples & Samples
- Provide in-depth technical support for Exchange 2010 environment (about 6,000 users) including databases, database availability groups, mail routing, and services
- Troubleshoot and resolve non-delivery email and related issues
- Administration and troubleshooting for Windows 2008 Active Directory (AD) and ensure best practices are implemented
- Respond to server monitoring system alerts to evaluate and remedy identified problems
- Troubleshoot and resolve Microsoft server and application issues
- Evaluate, analyze and audit production systems processes and equipment, and help develop and implement solutions to aid with the continuity of operations
- Participate in the identification of vulnerabilities and their mitigation
- Research, evaluate and recommend new technologies
- Participate in the development, testing, and implementation of disaster recovery procedures for critical systems
- 5+ years of experience in Microsoft Exchange administration, and troubleshooting
- Experience with Exchange 2007/2010
- Proficient with PowerShell
- Advanced level knowledge of Windows 2008 Active Directory, administration and troubleshooting
- 5+ years of experience administering, and troubleshooting distributed Windows environments
- 1 or more years of experience with VMware, administration, and troubleshooting
- Experience with Microsoft Forefront
- Experience with Unix/Linux a plus
- Exchange migration experience
- Basic level knowledge of Group Policy administration and troubleshooting
- MCSE certification on Windows Server 2003 or later
- Strong working knowledge of TCP/IP, DHCP, HTTP, LDAP, SNMP, SMTP, and other networking protocols
- Posses good writing and communication skills
- Must be able to handle confidential and/or program sensitive information
- Must be available for after-hours and weekend support of critical servers as necessary
10
Exchange Engineer Resume Examples & Samples
- Provide general server troubleshooting and basic server optimization
- Performs Exchange migrations
- Implements system changes and upgrades
- Troubleshoot and run Exchange backups and restores
- Configure system monitoring
- Ability to interpret and write PowerShell scripts
- Applies general discretion and independent judgment in performing related responsibilities in order to provide FANATICAL customer support
- The ideal candidate must be able to provide fanatical technical support installing, configuring, and managing Microsoft Exchange 2010 and 2013 servers for our customers
- Assisting with Microsoft Windows system administration and engineering projects
- Experience with Microsoft Windows Server 2008, Microsoft Windows Server 2012, and Active Directory are desired
- A detailed understanding of security and permissions is extremely useful
- Knows how to troubleshoot performance issues at the server and application level
- O You will work in the office 80%-100% of the time with at least one work-from-home day if desired
- O A weekly on-call rotation is required for this position
- Bachelor’s Degree in Computer Science or Engineering related field, or equivalent work experience
- At least 2-3 years of related messaging experience
- Interested in developing and expanding technical knowledge
- Those with PowerShell and scripting knowledge are highly preferred
- We prefer candidates with Microsoft certifications (MCITP, MCP, MCSA, and MCSE), but will accept experienced professionals without these credentials and assist in training if necessary!
11
MS Exchange Engineer Resume Examples & Samples
- Core MS Exchange Server Infrastructure, Engineering, Design and Administration functions
- Follow ITIL defined processes such as incident, problem, release and change management that are well established within the organization
- Making recommendations on technical options with costs versus benefits, and timescale assessments
- No direct supervision responsibilities for this role, but ability to set up, and leverage networks of technical and non-technical contacts across teams to get solutions delivered is essential
- Will resolve incidents with minimal oversight and supervision, and reach out and escalate where possible as needed
- Strong communication (oral, listening and writing), interpersonal, organizational, and project management skills in languages requested (English primary.)
- Strong judgment, tact, teaming, organization and time management skills
- Cross cultural awareness
- Knowledge of ITIL method processes
- Ability to manage strategic vendors like Microsoft support
- Technical skills to include
- Core Exchange 2010 / 2013 server architecture, engineering, configuration and troubleshooting
- An excellent understanding of Windows 2003/2008/2012, Active Directory, Domain Name System (DNS), IIS configuration and other core Network Services related to Exchange Server 2010/13
- Enterprise-wide experience of Exchange 2010/13 in large organizations including planning, designing, implementation and setup of Microsoft Exchange infrastructure
- MS Outlook 2010 knowledge and configuration, including OWA configuration, GPOs, Auto discover, Apps and add-ins
- Strong Powershell scripting experience
- Server & SAN sizing, Anti - virus, Anti - spam Gateway solutions
- Experience of e-mail archiving products such as HPCA and Exchange native archiving
- Active Directory, AD RMS, PKI
- ASP.Net development skills
- Cisco Ironport appliance gateway and security technologies within Exchange
- Internet security solutions
- Unified Messaging (for Exchange 2010 /13)
- Experience of integrating applications and services such as MS Office, SharePoint, Lync, third party applications, hardware devices (e.g. printers or interactive whiteboards), fax, SMS, etc. into Exchange, using Exchange integration methods (SMTP, EWS, MAPI, POP, IMAP.. )
- Backup, High Availability, Disaster Recovery and Site Resilience
- Setting up / maintaining Remote access tools - OWA, Outlook Anywhere & ActiveSync etc
- Domino technologies
- Five or more years of hands-on experience in installing, configuring, and troubleshooting Microsoft Exchange Server 2007 or later—with a thorough understanding of its design and architecture
- Two or more years of hands-on experience with Microsoft Exchange Server 2010— designing, engineering, installing, configuring, and troubleshooting, with a thorough understanding of its design and architecture
- Solid experience working with and engineering Exchange 2010/13 solutions
12
Exchange Engineer Resume Examples & Samples
- Understands advanced Exchange messaging and collaboration server technologies
- Knowledgeable in advanced troubleshooting techniques at the server and application level. Understands high availability (HA) setups. Experience with large scale production messaging and collaboration systems, managing multiple Exchange servers
- Advanced knowledge of email protocols (SMTP, IMAP and POP). Advanced knowledge of Active Directory and DNS. Advanced level knowledge of Exchange centric hardware deployment and data communications networks
- Advanced knowledge of SCCM and SCOM products. Ability to troubleshoot and create monitoring solutions
- Advanced level knowledge of current Exchange operational strategies including data recovery, performance tuning, transaction log replay, replication, and mail flow
- Ability to interpret and write complex PowerShell scripts
- Ability to read and understand SQL syntax. Excellent interpersonal skills
- Advanced verbal and written communications
- Ability to present to internal customers. Should have a strong desire to grow within the messaging field. Ability to provide FANATICAL support
- Ownership of infrastructure build out and upgrade
- Assists in the design, architecture, implementation, security, and support of small to large scale Exchange messaging server environments
- Supports visioning for enhancements and future product offerings, supports projects, prepares scope documents and project plans
- Implements best practices for system performance, interoperability, and automated provisioning while providing excellent customer support
- Consults with clients to determine requirements and design solutions to meet these requirements, such as system structure, sizing, and configuration; scaling; documentation, long-range requirements, operational guidelines and protection
- Develops internal tools and practices for efficient and effective operations and support. Formulates and monitors policies, procedures, and system management and operational standards
- Proposes and implements enhancements that will improve the performance and reliability of the system
- Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, and implementation
- Evaluates the analysis of the short-term or long-term capacity needs for messaging systems. Provides direction for design activities
- Makes recommendations on approaches and architectures and helps evolve our best practices, tools and framework as appropriate
- Recommends server configuration and high availability (HA) setups
- Reads and interprets monitoring stats and provides cause and solutions
- Becomes familiar with operational and support issues and takes ownership of process improvements
13
Senior Exchange Engineer Resume Examples & Samples
- 10+ years Microsoft Exchange 2010-2016 experience in large enterprise environments
- 10+ years knowledge of email protocols, client access technologies, email routing, mailbox database technologies, email backup and storage technologies
- 5+ years knowledge of Powershell
- 5+ years enterprise Server and Storage infrastructure
14
Unify Senior Exchange Engineer Resume Examples & Samples
- Bachelors degree and 15 years of experience or Masters degree and 12 years of experience
- Experience with deploying Exchange and migrating from different messaging platforms
- Hands-on experience with Microsoft technologies (Windows, Active Directory, Exchange, Skype, Office 365, Azure, et al.)
- PowerShell experience
- Knowledge of Lotus Domino and Notes a plus
15
Microsoft Exchange Engineer Resume Examples & Samples
- Provide input and expertise with regard to design, implementation, maintenance/troubleshooting of MS Exchange
- Monitor and analyze Exchange databases and mail flow for efficiencies
- Assist in the operations and maintenance sustainment of a MS Exchange environment
- Create, configure, and maintain Exchange databases, mailboxes, address lists, distribution groups, and message routing
- Working knowledge of MS LYNC Server 2013
- Apply Security Technical Implementation Guides settings, patches, and conduct preventative maintenance
- Solid working knowledge of AD, DNS, DHCP, and MS Exchange
- Ability to write scripts in PowerShell
- Ability to effectively communicate to customer; shows tact, effective listening skills and follow through
- Able to write design documentation, and configuration guides for hardware and software operating systems
16
Microsoft Exchange Engineer Resume Examples & Samples
- Fair knowledge on Windows Clustering technologies
- Author design documents, build procedure, test procedures
- Strong familiarity with running Exchange Server products in a secured environment which is
- Bachelors' degree in Computer Science or equivalent technical discipline and 8+ years of experience
- Experience Active Directory (architecture, design, disaster recovery and troubleshooting), IIS and ISA
- Current experience with Windows 7 and Windows 10 client
- Familiarity with SSRS, SSAS, and System Center 2012 R2 product line
- Experience with network captures and indepth network troubleshooting
- Forefront Identity Manager 2010 R2 (FIM)
- Azure Active Directory Synchronization Tool (DirSync)
- Microsoft System CentDeep technical knowledge/ experience on SQL HA/DR solutions
- ITIL V3 Foundations is desired; MCSE Certifications are a plus
17
Senior Exchange Engineer Resume Examples & Samples
- Minimum 6 years of advanced technology experience with focus on Exchange and messaging
- Deep understanding of Exchange 2013/2016, Exchange Online
- Understanding of virtualization technologies (VMware)
- Previous messaging migration experience
- Understanding of advanced networking a plus
- Familiarity and experience with 3rd party synchronization and migration tools
18
Exchange Engineer Resume Examples & Samples
- Knowledge of accepted PowerShell conventions
- Ability to resolve messaging related issues using Active Directory tools and PowerShell commandlets
- Experience managing and maintaining antivirus and anti-spam products. Experience using Problem, Incident, Request and Change management ticketing tools (release management experience a plus)
- Excellent communication and verbal skills
19
Exchange Engineer Resume Examples & Samples
- Exchange 2010 and 2013
- SharePoint 2010 and 2013
- DPM 2010 and 2012
- Mimosa and other archiving software
- Knowledge of scripting languages such as vbscript and PowerShell a plus
- Interacting with external clients in a professional capacity
- Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
20
MS Exchange Engineer Resume Examples & Samples
- Conducts preliminary analysis of business requirements and suggest\implement solution
- Performs activities that are large in scope, cross-functional and technically difficult
- Operates independently with minimal supervision; has in-depth knowledge of Messaging Technologies
- Responsible for direct interaction with different technology teams, committees and/or management
- As a Subject Matter Expert, provide comprehensive consulting to technology team members and high-level technical info to end-users
- Role is balanced between high level operational execution, development and execution of strategic direction of business function activities
- Where required, take ownership of the Security\Compliance\Regulatory\Audit requirements related to Messaging area
- 7+ years of experience and preferably out of a financial institution
- In-depth Functional / Industry Knowledge required
- Highly flexible and adaptable to change
- Prior experience in Enterprise Level system environments
- Experience in Implementing and maintaining Microsoft Exchange Environments. Very good understanding of Office 365 Hybrid infrastructure; experience with office 365 preferred
- Experience with maintaining SMTP Email Gateways and Email Hygiene solution; experience with Proof Point is preferred
- Experience with technologies involved in email flow; such as DNS, SMTP, LDAP, SPF, DLP, DKIM, SSL,TLS
- Experience with Microsoft Lync is preferred. Experience with Lotus Domino is a plus
- Very good understanding of components used by messaging infrastructure; storage sub-system, Active Directory and Network load balancers
- Must be able to work effectively with clients and IT management, staff and vendors
- Experience with industry-standard operational practices such as change management and incident management
- Effective in delivering solutions and providing speedy turn around when required
- Take ownership of problems and follow through to resolution, whether this involves internal IT teams or external vendors or partners
- Strong analytical ability, judgment and problem analysis techniques, and excellent communication skills
21
Exchange Engineer Resume Examples & Samples
- Experience with Exchange, 2007 and 2013 preferred
- Migration experience to Office 365
- Scripting knowledge and experience
- Management with Active Directory
22
Exchange Engineer Resume Examples & Samples
- Deploy new applications and enhancements to existing applications, software, and operating systems
- Configuration, support and administration of Active Directory, Windows Server 2008/2012 Datacenter, Exchange 2010/2013, SQL 2008/2012, Veeam Backup, and Microsoft SharePoint technologies
- Proficiency of enterprise system tools such as Powershell, Microsoft System Center, and ESX vCenter
- Installation, configuration, implementation and maintenance shared storage networks
- Maintain virtualization and high availability configurations
- Maintain patch deployment to both workstations and servers
- Maintain Disaster Recovery documentation
- Responsible for maintain server hardware and software within SLA's
- Responsible for routine daily backups using latest CommVault technologies
- Handles Tier 2 and Tier 3 level support calls
- Strong ability to work independently or in a team-oriented, collaborative environment
- Excellent architecture and technical support documentation skills
- Demonstrated skill in providing a high level of customer satisfaction to end-users
23
System Exchange Engineer Resume Examples & Samples
- Experience with analyzing migration to new Exchange environments
- Ability to identify and resolve compatibility issues found between Exchange Server updates that would prevent successful updates
- Practical experience in troubleshooting advanced technical operating system performance problems
- Deep technical familiarity with Exchange Server 2013 and Microsoft Outlook Client
- Understanding of Exchange oriented interactions with Microsoft Messaging Technology concepts including ActiveSync, AutoDiscover, DAG, RBAC, PowerShell, DLP, E-Discovery, OAB, EAC, Public Folders, Exchange client protocols, Exchange Server Roles, DNS, IIS, AD, and SSO
- Ability to Fix or remediate source objects to make them compatible with Exchange 2013
- Experience with designing and implementing application testing strategy to test the remediation of Exchange related issues
- Strong demonstrable development experience/expertise in one or more of the following technologies is desirable
- Exchange Server 2013, 2010 Enterprise
- Fair knowledge on Windows clustering - Windows 2008 R2, Windows 2012 and Windows 2012 R2
- Ability to Install, tune and administer Exchange Clusters including Always on Availability Groups
- Strong familiarity with running Exchange Server products in a secured environment which is compliant with DISA STIGs
- Familiarity with Hyper-v and System Center Virtual Machine manager is a plus
- Solid understanding of Active Directory (AD) including Muti-Forest, Mutil-domain, and Group policy to include how Exchange is impacted by AD elements
- Familiarity with PowerShell V3 or V4 including scripting
- Experience with log analysis using LogParser 2.2 or Log Parser Studio
- Exposure to and some knowledge about SQL Server 2014
24
Senior Exchange Engineer Resume Examples & Samples
- Help with analysis of migration to new Exchange Server environments
- Respond to customer requests to correct or modify malfunctioning applications
- Report to division management the status of issues, corrective action being taken, and the resolution of investigations
- Partner with Premier Technical Account Managers to effectively manage hot-sites including documented action plans and daily status updates for the customer and Microsoft management
- Serves as liaison with clients; participating in meetings to ensure client needs are met
- Debugging skills in the Windows Platform
25
Senior Exchange Engineer Resume Examples & Samples
- Deep understanding of Active Directory and its underlying relationship and dependencies with proper operation of O365, Exchange and Lync
- Experience supporting Microsoft Systems center (SCOM 2012)
- Candidates with varied experience (especially previous Hosting experience) will be strongly preferred
- Will carry a phone for work (BYOD or Corporate) and will occasionally be on call 24 hours
- Ability to write clear documentation
26
Exchange Engineer Resume Examples & Samples
- 1) 3-5 years experience engineering Exchange 2010/2013 and Active Directory
- 2) Experience with an email archiving/encryption solution is a plus
- 3) Experience with MDM is a plus
- Provide top tier support administering, monitoring, and troubleshooting the Exchange and Active Directory infrastructure, email archive servers, email encryption servers, email filtering servers, and email backup servers
- Write and maintain scripts to automate and troubleshoot systems as necessary
- Participate in the design and/or review of all relevant applications and infrastructure ensuring that vendor best practices and company policies are implemented and enforced
- Proactively manage, maintain, and monitor Microsoft Windows servers. Respond to server monitoring system alerts to evaluate and remediate identified problems
- Plan, test, and implement vendor based and internally developed software applications, updates, and patches
- Coordinate service/support needs between vendor account teams, vendor technical support, and internal IT teams from escalation to resolution. These efforts may extend beyond the course of the normal work schedule depending upon severity
- Be available for after-hours and weekend support of critical servers as necessary
- Participate in the development of written project plans, task schedules, test and evaluation plans, and rollout plans
- Create and maintain documentation as it relates to systems design, systems configuration, network configuration, and end user instructions
- Design, deploy, maintain, and document backup and media retention platforms and procedures
- Research, evaluate and recommend new technologies to be integrated into the messaging environment
- Work with other IT professional as needed/directed to coordinate efforts and resolve cross-team issues
27
Exchange Engineer Resume Examples & Samples
- Knowledge of Exchange 2010, 2013, and O365 including HA and DR configurations and failover procedures, Outlook client access options, OWA functionality, ActiveSync and Blackberry device access Work with Exchange/Lync Engineering Architects, Messaging & Collaboration Management, Sales Architects and Product Management as needed to craft and support new and existing customer solutions and provide customers with a positive experience
- Support Exchange,O365 and Lync customers at NaviSite, including participating in the implementation handoff, certifying the internal server/networking specifications to NaviSite’s Messaging standards, working with the customer to extend Active Directory into NaviSite, safely installing Exchange and/or Lync into a NaviSite-managed subdomain or a resource forest domain, and crafting custom front-end cutover, DR testing, and user migrations procedures specific to the customer’s business requirements and technical details
- Understand intersections of Lync & Exchange with external vendors providing add-on functionality including Archiving, Spam/Hygiene, MDM, and Compliance / eDiscovery
- Actively participate in team knowledge capture and management
- Provide exceptional services in identifying root causes and solutions to application problems
- Lead resolution of specific issues and internal projects (such as customer Health checks) associated with assigned responsibilities
- Communicate progress on projects and production support to Management on a regular basis
- Proactively stay up-to-date on releases of the Exchange Lync product
- Experience migrating and supporting previous versions and competing platforms to newer versions of Exchange and Lync
- 7-10 years working primarily with Exchange and Lync
- 4 year degree preferred
- Will carry a phone for work (BYOD or Corporate)
- Ability to communicate progress information clearly – both orally and in writing
28
Microsoft Exchange Engineer Resume Examples & Samples
- Configure and maintain highly available, resilient collaboration environment (Microsoft Exchange 2013, Microsoft Lync 2013)
- Monitor and update existing platforms to ensure they are running at peak performance and integrity
- Perform capacity planning studies and take appropriate action to ensure the collaboration platforms can meet future growth and performance requirements
- Serve as the technical lead for migrating on premise Microsoft Exchange to the O365 Cloud Service
- Provide 3rd tier support for the collaboration platforms
- Integrate with the team’s on-call processes and procedures, working on a rotating basis, and respond to after-hours and weekend support calls
- Coordinate with other groups, both within and outside of IT, to ensure the proper and smooth interoperation between communications systems and cross-platform applications
- Proactive server and systems monitoring and performance. Complete daily tasks as needed to ensure system stability
- Familiar with the Microsoft O365 Cloud Infrastructure and Administration
- O College degree in computer science or related field preferred; Experience may substitute for degree
29
Senior Exchange Engineer Resume Examples & Samples
- Duties and Responsibilities
- Communicates with IT groups to assess systems risks on those areas and to keep groups apprised of systems issues that may have an impact on those areas, including projected down times and business risks. Communicates with IT vendors to research and resolve issues
- Learns and understands client area business functions and requirements. Has the ability to determine the appropriate technical tool to address the client's business needs
30
AD & Exchange Engineer Resume Examples & Samples
- In this position you will be required to
- MCSE: Messaging/Communication/Server Infrastructure
- Minimum 5 years design and deployment experience with Microsoft Lync and Exchange
- Followed Project Management methodologies in terms of the delivery of projects
- Technical lead for 5 or more implementations
- Supporting virtual environments
- Implementation/upgrade/deployment projects involving the planning and deployment of Windows 2000/2003/2008/2012, Active Directory, Microsoft Lync 2010/2013 & Exchange 2003/2007/2010/2013
- Lync Server 2010 and 2013 Experience, including migration from Lync 2010 to Lync 2013. Setting up of IP gateways (i.e. Audiocodes). Setting up phone provisioning servers and configure phone configurations (i.e. Polycom vvx410). Troubleshooting Lync Server and Lync Client issues. Integration with 3rd party devices (Polycom DMA, RMX, Cisco Unity etc.)
- Exchange Server Implementations/Migrations experience including server builds. Experience in Exchange schema updates, Organizational Trusts, Resource Forest models, DAG’s, DB maintenance/repair, Transport rules, Mail Queue management and Active Sync devices. Exchange PowerShell experience required
- Microsoft TMG experience in presenting Exchange/Lync web services
- Office 365 experience including migration of Exchange and Lync from on premise to Microsoft Online. Setting of Active Directory synchronisation between on premise Active Directory and Microsoft Azure Active Directory. Setting up of Single Sign On (SSO) and federation between on premise and Office 365 using Active Directory Federation services (ADFS). Experience in setting up and administration of Office 365 tenants. Experience in managing and configuring Exchange Online. Experience in managing and configuring SharePoint Online. Experience in administering Skype for Business Online. Experience in using PowerShell to administer Microsoft Online services
31
AD & Exchange Engineer Resume Examples & Samples
- MCSE or relevant qualification required
- 5 – 6 years’ work experience
- At least 6 years’ experience in implementing, administering and troubleshooting Microsoft Active Directory Infrastructure, DNS, DHCP, Group Policy, PowerShell Scripting, Windows Server 2012, SCOM, PKI, NPS, WAP, and RDS
- Experience with cloud based technology such as Microsoft Azure, OMS, EMS, O365
32
O & MS Exchange Engineer Resume Examples & Samples
- 2-3 years of relevant experience in Exchange with multiple sites
- Good technical knowledge on MS operating system (Windows 2000 /2003 & 2008)
- Knowledge on all versions of Exchange server ( Exchange 2003, Exchange 2007, Exchange 2010 & Exchange 2013)
- Ability to deploy and administer Microsoft Exchange 2003 ,2007 , 2010 & Exchange 2013 in an Enterprise environment O365
- Able to troubleshoot Exchange 2003 , 2007, 2010 & Exchange 2013 related problems
- Must have hands-on experience installing, configuring, migrating, and supporting Microsoft Exchange 2003, 2007, 2010 & Exchange 2013
- Overview of general troubleshooting methodology for Exchange client and Assign rights to Mailboxes and Generic mailbox
- Mailbox creation, Creation and assign of Distribution list, Resources
- Setting up Calendars & Scheduling, Exchange Networking & Mail Routing , Connectors, SMTP,POP
- Basic knowledge of Active Directory, DNS, DHCP etc
- Troubleshooting of Exchange client/Servers
- Demonstrates the ability to work independently with little supervision
- Analyze and resolve user problems related to Prioritize and respond to incidents and requests
- Analyze technical challenges and make solution recommendations
- Knowledge of ITIL or equivalent processes (Incident, Change and Problem Management)
- Ability to diagnose technical problems and identify solutions
33
Active Directory / Exchange Engineer Resume Examples & Samples
- Five (5) years of experience with Architect and Deploy Group Policy in support of business needs and objectives
- Four (4) years of experience in the last five (5) years managing a multi-server environment
- Three (3) years of experience in each of the following
- Microsoft MCSE certification or other pertinent industry certification
- Experience in complex cross-forest multi-domain environments
- FIM, ADAM, SCCM, SCOM experience
- Experience with Microsoft Exchange and Skype for Business
- Experience and understanding managing ADFS and Azure environments
34
Exchange Engineer SME Resume Examples & Samples
- TS/SCI w/polygraph security clearance required
- Candidate must possess a qualifying DOD 8570 certification
- Bachelors + 12 years experience; Masters + 10 years experience; Doctorate + 8 years experience.High School/GED +20 years experience; Associates + 15 years experience
- Developing and implementing Clustering solutions
- Developing and implementing High Availability solutions
- Exchange Risk Assessment Program (ExRAP) remediation
- Experience providing Tier 3 support in an enterprise level, globally distributed environment
- Candidate must be willing to travel a minimum of two to six weeks per deployment to support world-wide 24x7x365 operations
- Windows Server 2013
- SCOM/SCCM Integration
- SharePoint 2010 or 2013 development or administration
- Dell Quest tools: Change Auditor, Identity Manager, Total Privilege Access Manager, GPOADmin
35
Exchange Engineer Resume Examples & Samples
- Ability to implement and manage MS Exchange 2010/2016 and MS server infrastructure
- Has participated in multiple MS infrastructure and Exchange 2010/2016 projects by consulting, implementing, and/or migrating
- Knowledge of Microsoft's infrastructure, messaging and collaboration products, including Exchange and SharePoint
- Experience installing, configuring, or administering of Exchange 2010/2016
- Ability to problem solve, identify alternative solutions, and communicate best practices
- Broad knowledge of Microsoft products and technologies
- Firm understanding of Microsoft Windows Server and Active Directory
36
Exchange Engineer Resume Examples & Samples
- 3-5 years' experience supporting Exchange 2010/2013
- 3-5 years' experience with Active Directory - Group Policy Management, creating/adding new users
- 3-5 years' experience in an enterprise (200+ servers) Windows virtualized environment
37
Exchange Engineer Resume Examples & Samples
- ) Exchange 2010/2013 experience - hands on experience with implementation, upgrading, and support with email systems. (This person will also assist with training other admins to help support the exchange environment)
- ) SharePoint 2010/2013 Administration - Understanding design, implementation, and support. (This person will be the back-up resource to the SharePoint Administrator)
- ) Active Directory 2010/2013 - Understanding of AD design, experience w/ implementation, and support in an enterprise environment
38
MS Exchange Engineer Resume Examples & Samples
- 5 - 9 years Windows Server Experience
- BS Computer Science or additional experience in lieu of degree with 8-9 years experience
- One of the following is highly desired: CompTIA Network+, Microsoft Certified IT Professional (MCITP), or equivalent
- Well versed with Server 2008, 2012, Exchange 2010, 2013, 2016 and Skype 2010, 2013. Or other business instant messaging services (Office Communicator, Lync, etc)
- Familiarity with VMWare technologies
- Familiarity with Storage technology’s
- Familiarity with SCOM monitoring tool
- Strong commitment to work by consistently reporting on time as scheduled and responding to all escalations while on call
- Possess strong oral and written communication skills to escalate problems encountered
- Experience with Remedy ticketing system
- Familiarity with Microsoft Windows Server disaster recovery solutions
- Possess ability to perform complex troubleshooting, performance optimization, and related systems documentation
- Ability to produce instructional SOPs and operational training materials
- Demonstrate ability to develop and implement solutions to identified risks, deficiencies, and errors while maintaining service availability to end user
- Ability to complete work assignments within established time frames
- Knowledge of change control and configuration management processes
39
SCI Cleared Microsoft Exchange Engineer at Resume Examples & Samples
- Advanced experience in system performance tuning
- Experience performing integration and interoperability testing with established server builds
- Providing Tier-III support and guidance to technicians experiencing implementation issues
- Familiarity with DISA STIGS
40
Exchange Engineer Resume Examples & Samples
- 3+ years Exchange Administration in 2013
- Active Directory - setting up Group Policy
- Maintain and support Windows System platforms, connectivity, and related system software
- Perform installations, configuration changes, and maintenance of hardware, firmware, operating systems, and software
- Develop and maintain scripted and automated tools for management of the Windows environment
- Analyze business and user requirements to design and deliver appropriate technical solutions
- Continuously strive to make enhancements to the server environment, processes/procedures, and documentation
41
Principal Microsoft Exchange Engineer Resume Examples & Samples
- Perform data discovery and architecture/design for Exchange migration projects
- Implement Exchange, perform Exchange migrations and support/troubleshoot existing installations
- Integrate Exchange with load balancing, anti-spam and content filtering solutions
- Researches emerging technologies to determine impact on application execution
- Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management
- Utilizes logical problem solving to find creative solutions to problems in the environment
- Must have good organizational skills and the ability to follow-through on projects with minimal supervision
- Support IT goals and objectives including measures and projects
- Ensures that system improvements and changes are implemented correctly and completely, and monitor all effects of the modifications
- Establishes/recommends policies on system use and services
- Provides after hours and on-call support as required
- Experience with Microsoft Exchange Server 2010, 2013 and 2016
- Working knowledge of VMWare vSphere platform principles, including creating and configuring VMs with advanced disk layouts
- Developing and implementing MS Clustering solutions including CCR and DAG
- Developing and implementing High Availability solutions including hardware/software load balanced CAS/HUB
- Ability to create, test and execute complex PowerShell commands and scripts
- Familiarity with Load Balancers such as F5, Cisco and Citrix NetScalers
- Email Domain Management. (MX, SPF, PTR, A record knowledge)
- Experience migrating from previous versions to Exchange
- Experience with Exchange 2010/2013, including architecture and deployment of multi node DAGs. Geo redundant DAGs and server virtualization a plus
- Proven expertise with core Microsoft Windows enterprise components to include: Active Directory, DHCP, DNS, IIS, Server 2008 R2, Server 2012 R2
- Understanding of basic networking components – IP addressing and sub-netting, NAT, firewall technologies
- Solid understanding of Active Directory (AD) including Multi-Forest, Multi-domain, and Group policy to include how Exchange is impacted by AD elements
- Experience with Azure Active Directory Synchronization Tool (DirSync) and Microsoft EOP service
- Experience with SMTP mail gateways such as Symantec Mail Gateway (SMG)
- Experience with SSL certificates and encrypted/signed email technologies
- Experience with client applications/troubleshooting – OWA / Outlook 2010 – 2016
- Migration to Office 365
- Managing and implementing Active Directory domain/forests
- Exposure to and some knowledge about SQL Server
- E-Discovery
- Exchange Unified Messaging integration/troubleshooting
42
Senior Exchange Engineer Resume Examples & Samples
- Exchange 2013/2016 design, troubleshooting & administration experience
- Active Directory 2003/2008/2012 design, troubleshooting & administration experience
- Windows Server 2008 R2 / 2012 R2 build, configuration and troubleshooting. Demonstrable experience of Windows Server Core would be an advantage
- Understanding of Group Policy, best practices, design, use, implementation and troubleshooting
- PowerShell scripting for Windows, Exchange and AD administration, reporting and change
- Experience of Private Key Infrastructure (PKI), Active Directory Certificate Services and associated protocol standards as implemented on Windows
43
Senior Exchange Engineer Resume Examples & Samples
- Design, build and support an Exchange 2010/2016 infrastructure
- Design, build and support additional Exchange services (Mimecast, Kemp)
- Work with multiple Engineering and Operations teams to collaborate on projects and integration
- Management and deployment of Global RV projects as needed
- 5+ year’s experience with maintaining and troubleshooting Exchange 2016/2013/2010 servers in a mid size/multisite environment
- 3+ year’s experience with Load Balancing, Authentication and 3rd Party Identity Services
- Knowledge of Office 365 and troubleshooting experience for both full O365 and Hybrid deployments
- Experience with migration to O365 with end to end troubleshooting experience
- Experience load balancing with F5 Big-IP/Big-IQ or Citrix Netscaler
- Experience with Windows Server 2016
- Experience with Orchestrator and/or PowerShell SMA
44
E-mail / Exchange Engineer Resume Examples & Samples
- Experience with developing, maintaining, and enhancing complex and diverse software systems, including processing–intensive analytics, novel algorithm development, manipulation of extremely large data sets, real–time systems, and business management information systems based upon documented requirements
- Experience with mitigating risks, control costs and schedule variance, and effectively manage large scale, integrated software projects
- Ability to assure that e–mail solutions are based on highly available, fault tolerant solutions
- Ability to provide specific input to the software components of system design, including hardware or software trade–offs, software reuse, use of COTS and GOTS in place of new development, and requirements analysis and synthesis from system level to individual software components
- Ability to design e–mail architectures on DoDIIS networks that support client e–mail exchange for a global workforce
- HS diploma or GED and 8 years of experience with systems administration, AA or AS degree and 6 years of experience with systems administration, BA or BS degree and 4 years of experience with systems administration, MA or MS degree and 2 years of experience with systems administration, or PhD degree
45
Senior Exchange Engineer Resume Examples & Samples
- 8 Years of job related experience and a Bachelor’s Degree
- Exchange Server 2010 or 2013, including experience implementing and troubleshooting Database Availability Groups
- Outlook 2010 or 2013
- Ability to work independently with minimal management supervision
- PowerShell V2 skills including scripting
46
Senior Exchange Engineer Resume Examples & Samples
- MCSE or similar experience
- Exchange 2010
- PowerShell v2
47
Exchange Engineer Resume Examples & Samples
- Manages the evaluation and implementation of new products and technologies which typically cover a broad variety of enterprise-class infrastructure disciplines
- Proactively plans capacity of platforms and applications
- Obtains and evaluates information on factors such as reporting formats required, costs, and security needs to determine software and hardware configuration
- May participate in projects including preparing project plans, assigning tasks, monitoring statuses, coordinating efforts, validating team recommendations, integrating efforts into a comprehensive strategy and delivering results on time
- Minimum of a B.S. in Computer Science, MIS or related degree and five (5) years of relevant experience in assigned area or combination of education, experience and training
- Incumbents may be required to work a non-traditional schedule including on-call hours on a frequent or rotating basis
- Experience working with the following technologies strongly preferred
48
Exchange Engineer Resume Examples & Samples
- BS Degree in related field and 8 - 12 years prior experience. Additional years experience will be considered in lieu of degree
- Exchange 2010 and 2013 (Advanced-Level)
- Experience with O365 or other Cloud-based email systems
- Mobile Device Management Technologies (Proficient)
- Blackberry Administration/BES 10.0+ (Proficient)
- Public Folders (Proficient)
- VMware (Proficient)
- Ability to obtain a Public Trust
49
Senior Exchange Engineer Resume Examples & Samples
- Design and configure Microsoft Exchange infrastructure
- Provide Internet email connection to Exchange infrastructure
- Maintain Exchange server build documentation
- Install and upgrade Microsoft Operating Systems (OS)
- Install and upgrade Microsoft Exchange
- Assist with the design and placement of Exchange servers
- Design and configure Exchange database architecture
- Define, configure, and troubleshoot Exchange Administrative and Routing groups as well as SMTP Connectors
- Optimize OS to get maximum benefit of hardware
- Daily administration of Exchange
- Troubleshoot OS related issues
- Troubleshoot Exchange related issues when alerted by monitoring software
- Monitor and manage log files
- Monitor and manage disk space
- Ensure Exchange email infrastructure is available and processing E-mail
- Schedule server downtime for after hours
- Interface with Active Directory (AD) staff
- Configure and implement backup solution for Exchange infrastructure
- Interface with the Division of Systems User Services and Facilities (DSUSF) to ensure Exchange Infrastructure is backed up
- Maintain a comprehensive Exchange disaster recovery document
- Assist in implementing message archiving
- Work with staff to ensure Exchange is available to users 24x7
- Update existing documentation on how to recover from disk, memory, and system board hardware failures; and how to recover from OS and Exchange database software corruption
- Perform hardware upgrades and patches (bios, firmware upgrades, etc.)
- Monitor and manage hardware health
- Optimize hardware to get maximum benefit of software
- Provide configuration documentation of the Exchange infrastructure
- Interface with the vendor technical support
50
Senior Microsoft Exchange Engineer Resume Examples & Samples
- College degree in computer science or related field preferred; Experience may substitute for degree
- Five (5)+ years of experience as a full-time IT/exchange engineer
- Experience with the implementation and administration of Microsoft Lync 2010/2013 or Skype for Business
- Experience with message archiving solutions (e.g., EAS, Enterprise Vault, or similar)
- Excellent understanding of Microsoft Active Directory Services, preferably with experience in cross-forest interoperation
- Experience with hardware-based e-mail security boundaries (e.g., Proofpoint, IronPort)
- Experience with external email security providers (e.g., Mimecast, MessageLabs)
- Experience in implementing and managing Windows Server 2008 up, including clustering
- Experience in server virtualization (expertise in VM ESX is a plus)
- Working experience with Storage Area Networks and Network Attached Storage
- Knowledge of enterprise-class backup and replication systems
- Working knowledge of Local and Wide Area Networks, including DNS, firewalls, etc
- Familiarity with 3rd-party load balancers (e.g. F5, Kemp)
- Familiarity with SQL Server 2008 up a plus
- Experience in disaster recovery/business continuity planning
- Knowledge of systems management and monitoring tools a plus (e.g., SCOM, UCCS)
- Strong communication skills, with the ability to interact with end-users to understand requirements and develop comprehensive solutions that incorporate both technology and business processes
- Ability to work in a team, as well as independently, with minimal supervision to achieve work goals
- Willingness to learn new technologies as they are incorporated into the system
51
Exchange Engineer Resume Examples & Samples
- Need to understand how PowerShell works and basic commands
- Exchange engineer- need to have previous experience in working within an exchange environment
- Responsible for attending meetings, prepping for events, and then delegating which teams involvement need to me involved
- Good communication- will need to be able to be comfortable being in front of internal customers and able to explain what can and can’t be done within exchange
52
Exchange Engineer Resume Examples & Samples
- Designs, configures and maintains Microsoft Exchange Server 2010 in an enterprise environment
- Administers Microsoft Exchange 2010 in a high-availability environment that is spanning multiple geographically dispersed datacenters
- Demonstrated experience migrating from Exchange 2003/2007 to Exchange 2010
- Understands troubleshooting principles, methodologies, and issue resolution techniques
- Performs backup/ restore using Commvault
- Monitors Exchange Server Services Availability
- Serves as the lead technical resource on complex systems projects
- Bachelor (4-year) degree with a technical major such as engineering or computer science, or demonstrated work experience
- Exchange PowerShell scripting knowledge
- Four plus years’ experience as a Microsoft Exchange Administrator
- Must be able to balance high quality standards with schedule pressures and demanding environment
- Must be a resourceful self-starter, flexible, pro-active, solution-oriented and customer-oriented
53
Exchange Engineer Resume Examples & Samples
- Lead development of technical specifications, data flows, models and other elements of system design
- Solve unique and complex problems that have a broad impact on the business
- Participate in additional Email impacting projects and function as design engineer when required
- Act as the Technical escalation team member for the Mail administration team
- Exchange 2010 and 2013 (Expert-Level)
- Mobile Device Management Technologies (Mid-level)
- Blackberry Administration/BES 10.0+ (Mid-level)
- Public Folders and Active Directory (Mid-Level)
- Configuring and managing Iron Port (Senior-Level) web filtering, spam, email hygiene
- Experience with high availability and Redundant technologies (Clustering, load Balancing, site to site fail-over etc.)
- Ability to translate high-level business requirements into meaningful and innovative technical solutions utilizing Microsoft technologies
54
Exchange Engineer Resume Examples & Samples
- Requirements Gathering
- Architecture and Design
- Accreditation
- Collaboration with Customers and Project Management Staff
- Experience with Microsoft Exchange 2007 through 2016 in a large Exchange Organization (30,000+ global seat implementation)
- Experience with Blackberry Enterprise Servers or other Mobility Solutions
- Experience with Active Directory in support of Exchange Organizations
- Understanding of the DoD accreditation process and DISA STIGs
- Advanced knowledge of Microsoft operating platforms (Windows Server 2003/2008/2012 including IIS) and Office applications (including Visio & Project)
- Proficient with TCP/IP and IT related applications such as WINS, DNS and TELNET
- Knowledgeable about Networking technology including Network Load Balancing Appliances (F5)
- Knowledgeable about Reverse Proxy Solutions
- Knowledgeable about Server Platform technology
- Knowledgeable about Information Assurance Architecture
- Strong written and oral communication skills, including the ability to facilitate communication and coordination with network users throughout the company
- Must be able to deal appropriately with confidential information
- Ability to work with minimal guidance
- Solid professional and customer service skills
- Able to work independently and as a member on a high performance team
- Provide client support, develop documentation and manage processes when changes occur
- Train/mentor Tier III support services
55
Exchange Engineer Resume Examples & Samples
- Identify and perform the daily operational tasks that are necessary to provide a stable and robust Exchange/Skype environments, including monitoring, proactive maintenance, and problem resolution
- Provide tier three troubleshooting support of Exchange issues; investigate user escalation calls, finding optimum solutions for both users and the company
- Create and maintain appropriate documentation on the messaging environment
- Strong understanding of mail dependencies with DNS, routing, relays, and emerging technologies around encryption, TLS, SPF
- Antivirus product experience in a messaging environment such as McAfee MSME and MS EOP
- Bachelor's degree (B.S./B.A.) in Computer Science, Business Information Systems, or related field is desired. Available for off hours’ escalations as part of an on-call support rotation
56
Exchange Engineer Resume Examples & Samples
- Support the management, configuration, deployment, testing and operations of AlixPartners Messaging Platform & Systems
- Responsible for the day-to-day management of the messaging system including but not limited to, documentation, testing, configuration changes, topology updates, account and Distribution List management and problem resolution/trouble shooting
- Plan and coordinating updates, outages, maintenance windows, and any other activities that could impact the availability of the messaging system
- Maintain and optimize system performance and efficiency through monitoring, analysis and performance tuning, maintaining documentation
- Lead root cause analysis of system hardware, software, operating system and application issues
- Function in both team and independent work environments
- Work with vendors, application developers, database administrators, corporate IT, and other technology groups to resolve any problems
- Conduct routine hardware and software audits of all supported systems to ensure compliance with established standards, policies, procedures, and requirements
- Maintain proper change management documentation for all hardware and software modifications
- Report progress to supervisor, including the preparation of weekly status reports
- Troubleshoot and manage calls/tickets escalated from the HelpDesk and assist with network administration
- Perform additional tasks as assigned
- Participate in weekly on-call rotation
- Bachelor’s Degree in Information Technology, Computer Science, Engineering or related field (preferred) or the equivalent in training and experience
- Minimum 2-5 years high-level MS Exchange experience in an enterprise environment
- Ability to integrate MS Exchange with other systems to enable key workflows and business processes
- Extensive knowledge of databases, logs, mail routing and protocol support
- Manage e-mail gateways and policies
- Strong Lync 2013/ Skype for Business skills
- Ability to create custom PowerShell scripts and commands for automation
- Experience with MDM technologies (Mobile Iron preferred) is a plus
- Experience with Email Protection technologies (ProofPoint preferred) is a plus
- Project management experience is a plus
- Capacity to successfully manage and prioritize simultaneous requests from start to finish
- Ability to work under pressure and deliver results
- Strong customer service skills and ability to interact with clients, staff, and management teams
- Must have the ability to work full time
- Must be able to work in an office environment
57
Microsoft Exchange Engineer Resume Examples & Samples
- Liaison between the Mobility Program Office and the Criminal Justice Information Services (CJIS) Division
- Support existing operational systems and new development
- Perform duties as Squad Lead in an Agile development environment
- Tier IV Engineering duties
- Support full lifecycle of connectivity with the CJIS/DOJ TIC and HQ/ITID/NOU in support of Mobile Communications Development and Communications Enhancement initiatives
- Provide MS Exchange engineering support in a large scale enterprise environment
- Support Load Balanced, MDM Controlled Mobile Device Deployment (Exchange ActiveSync)
- Design, install, operate and maintain Airwatch MDM server environment
- Provide troubleshooting for mobile devices and after hours on-call support
- Manage F5 Big IP load balancing configuration and traffic monitoring
- Utilization of Powershell for automating daily tasks, monitoring, and reporting
- Manage the life cycle process into a release cycle and production following an Agile Development Methodology
- Writing documentation, supporting meetings, writing presentations, and answering questions
- 5+ years of experience with Microsoft Exchange Server Administration and Engineering to include Enterprise versions 2010, 2013, and Office 365
- 5+ years of experience with Windows Server Administration and Engineering to include Standard and Enterprise versions of Windows Server 2008 and above
- 8-10 years of Microsoft Active Directory experience
- 8-10 years of experience in virtualization
- FBI experience
- Agile experience
58
Exchange Engineer Resume Examples & Samples
- Bachelors’ Degree is required
- 7-10 years’ experience in the analysis, design, and development of Windows based networks and Back Office business systems
- 3 - 5 years Exchange 2010/2013 implementation and support in environments supporting multiple domains and medium class (500+ seat) business is required
- 5+ years of Microsoft Windows implementation and support experience
- Experience implementing and supporting Netapp SAN and NAS environments in a Windows based network is required
- Excellent knowledge of Microsoft Exchange 2010 and 2013, client requirements including, but not limited to: Microsoft Outlook, Outlook Web Access, Outlook Anywhere, RPC over HTTPS, Mobile Devices
- Familiar with Exchange high availability concepts – clustering, replication, etc
- Familiar with Exchange disaster recovery and continuous operations technologies including backup, restore, VSS
- Proficient in troubleshooting SMTP communications on all levels
- Operational knowledge of secure mail communications – TLS, mail encryption and certificates
- Excellent knowledge of security administration in an Active Directory environment
- Excellent problem solving and analytical skills with Windows platforms and Back Office productions such as SQL and Exchange
- Technical proficiency in scripting, Group Policy deployment, Active Directory organization and support
- Knowledge of LDAP and Zimbra is a plus
- Prior experience in a technical leadership role is desired
- Ability to work with limited supervision
59
Exchange Engineer Resume Examples & Samples
- Mail Flow
- Azure
- Multi-Factor Authentication
60
Exchange Engineer Resume Examples & Samples
- 5+ Years with hands on experience working with Exchange
- 3+ Years with hands on experience working with Exchange 2010 or 2013
- 5+ Years of experience working with Active Directory
- Hands on experience handling email issues related to Outlook or iOS devices
- Act as a resource for on-going Exchange related planning and deployment
- Ability to identify and resolve compatibility issues found between Exchange Server updates that would prevent successful updates. Practical experience in troubleshooting advanced technical operating system performance problems
- Deep technical familiarity with Exchange Server 2010/2013 and Microsoft Outlook 2010/2013 Client
- Understanding of Exchange oriented interactions with Microsoft Messaging Technology concepts including ActiveSync, AutoDiscover, DAG, RBAC, PowerShell, DLP, E-Discovery,OAB, EAC, Public Folders, Exchange client protocols, Exchange Server Roles,DNS, IIS, AD, and SSO
- Ability to Fix or remediate source objects to make them compatible with Exchange 2010/2013
- Experience with designing and implementing application testing strategy to test mediation of Exchange related issues
- Understanding of DoD and Air Force network systems and processes
- Implementing security related enhancements to Exchange related capabilities
- Ability and Experience with configure hardware/software in accordance with DISA STIGs
- Comprehensive knowledge of Microsoft Windows Server 2008/2012
- Comprehensive knowledge maintaining Microsoft Exchange Server in a clustered Multi-Site Environment
- Experience maintaining Good Mobile Server in a clustered Multi-Site Environment a plus
- Ability to provide guidance on application packaging when changes are made
- Experience with performing unit testing for Exchange related application changes including required security testing
61
Senior Exchange Engineer Resume Examples & Samples
- Take ownership of any assigned incidents. Investigate and diagnose the incident accurately and effectively
- Define an action plan for detailed diagnosis with the aim to resolve the incident and restore normal service as soon as possible
- Efficient usage of technical scripts, diagnostic tools and a known error database is required
- Troubleshooting and implementation of solution in conjunction with vendor and 3rd party support
- Implement workaround or solution to fix the problem, document the fix into known error database
- Detect and initiate problem record, including initial categorization, classification and prioritization
- Work across service lines for root cause analysis and problem resolution
- Prepare change plan and working closely with Change Management Team for approval
- Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience
- At least 5 years of experience in Exchange
- Knowledge on Messaging and Collaboration Systems
62
Exchange Engineer Resume Examples & Samples
- Creating an Exchange/Skype for Business/Office 365 Roadmap
- Taking Exchange/Skype/Office 365 from On Premises to the Cloud
- Owning the platforms and growing them
- Supporting the environment as a whole, being the Virtualization Council leader, and driving enhancements to the environment
- Responsible for developing and maintaining Technical documentation and Standard Operating Procedures for all enterprise level End User/workstation technologies
- Manage and prioritize multiple simultaneous incidents and Service Requests and drive resolution to technical incidents following the Incident Management Process
- Perform post incident root cause analysis and write the associated RCA document
63
Senior Exchange Engineer Resume Examples & Samples
- Manage and provide Advanced Technical support for several complex on premise Microsoft Exchange environments
- Lead Technical resource for Office 365 and it’s supporting technologies, ADFS, ADFS Proxy and Azure AD connect
- Configure and support redundancies for mission critical email and collaboration services for 20,000+ users
- Support and administration of Enterprise Backup for Exchange along with periodic testing
- Proficiency of enterprise system tools such as PowerShell, Microsoft System Center, ESX vCenter, and Solarwinds Monitoring
- Evaluate, recommend and maintain patch deployment to both Server OS and Exchange Systems
- Complete and maintain Disaster Recovery checklist with documentation
- Responsible for maintain Messaging Environment within published SLA’s
- Performs special projects or tasks as assigned
- Handles Tier 2 and Core level support calls
- Mentors other Team Members
- Participates in the IT rotation for after-hours, on-call support
- Strong analytical, conceptual and problem solving skills
- Strong attention to detail and ability to multi-task
- Strong ability to prioritize and execute tasks in a high-pressure environment
- Solid grounding in core enterprise applications, including Email, Database, Faxing, Networking
- Strong understanding of information processing principles and practices
- Demonstrated ability to effectively analyze and resolve problems and be assertive in presenting solutions
- Ability to organize and set priorities according to situational demands and work effectively under stress and with minimal supervision
- Bachelor’s Degree in Information Technology or equivalent work experience
- Microsoft or equivalent certification required
- 6+ years extensive experience and advanced proficiency with Exchange 2010/2013 and Office 365 in complex environments. Including Outlook and OWA support
- 5+ years’ experience Proficient knowledge in Active Directory, Microsoft Server configuration and administration
- 3+ years’ experience with PowerShell Scripting technologies
- Extensive working knowledge of Azure AD connect, ADFS, ADFS Proxy, LDAP, DNS, SMTP, POP3, IMAP, ActiveSync, Public Folders, Group Policy, Domain Trusts and SSL Certificates
- Previous experience with Unified Messaging, Lync/Skype for Business administration strongly preferred
- Knowledge of HIPAA and SOX data privacy practices and laws
