Configuration Management Analyst Resume Samples
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Configuration Management Analyst Resume Samples
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JF
J Fahey
Josiah
Fahey
824 Rosario Turnpike
Houston
TX
+1 (555) 417 4833
824 Rosario Turnpike
Houston
TX
Phone
p
+1 (555) 417 4833
Experience
Experience
Detroit, MI
Configuration Management Analyst
Detroit, MI
Pollich-Schmitt
Detroit, MI
Configuration Management Analyst
- Develop and implement an IT Change Management Framework, to include identifying and executing improvements to current change management policies and processes
- Provide configuration management auditing, oversight, and management of the Configuration Management Database
- Provide training on Flow infrastructure (Project Setup & Configuration, Configuration management and Design Data Management)
- Oversees checkpoint creation, development path administration, user capabilities, workflow management and system queries and reporting
- Designs, develops, automates, and maintains productivity tools using programming, database or scripting languages to improve software modeling and development
- Creates a clear definition of work to be delivered; makes sure that delivery meets the promise
- Provide Configuration Management oversight to verify that systems perform as intended
Houston, TX
Asset & Configuration Management Analyst
Houston, TX
Quitzon, Wilkinson and Champlin
Houston, TX
Asset & Configuration Management Analyst
- Enforces the use of procedures for incident management, change management, capacity management, and configuration management for the Telephony team
- Supports and executes Aon’s global Asset Lifecycle Management (ALM) and Software Asset Management (SAM) processes and technologies
- Interfaces with operations and account management staff to implement and manage client programs
- Teamwork & Collaboration - Working collaboratively with a group of people in order to accomplish a task or achieve a goal
- Applies knowledge of telephony systems, hardware, and software to develop solutions to highly complex business problems
- Establish and communicate guidelines to manage the consistency and accuracy of relationship within the CMDB 10%
- Communicates and provides input to leadership in determining direction of the organization as it relates to emerging telecommunication technologies
present
Phoenix, AZ
Senior Configuration Management Analyst
Phoenix, AZ
Graham-Crooks
present
Phoenix, AZ
Senior Configuration Management Analyst
present
- Maintain and manage release and development branches as well as branch management and best practices
- Assists in the preparation/modification of configuration management procedures and Company policies and procedures pertaining to configuration management
- Performs duties as cost account manager when assigned
- Improve build configuration and automation to efficiently manage the release of code
- Coordinate and execute Configuration Management functions in accordance with CM principles and in cooperation with Division personnel
- Work with the Development DBAs to maintain and support the R&D database infrastructure
- Maintain and manage release and development source code branches
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Carnegie Mellon University
Bachelor’s Degree in Computer Science
Skills
Skills
- Good time management skills; ability to support multiple projects; ability to multitask and manage competing priorities
- Excellent organizational skills and a detail oriented approach, ability to handle multiple time- sensitive tasks simultaneously
- Ability to quickly learn of Capability Maturity Model Integrated (CMMI); Experience with Metrics Reporting
- Knowledge of detail, assembly and installation drawing formats, bill of Material, field of view, notes
- Ability to quickly learn Raytheon’s Management System (MS), Program Gating Process, and CM/DM Processes
- Ability to quickly learn Raytheon’s SAS Management System (SAS MS), Program Gating Process, and CM/DM Processes
- Ability to quickly learn Raytheon’s SAS Management System (SAS MS), Program Gating Process, and CM/DM Processes
- Working knowledge of Capability Maturity Model Integrated (CMMI); NDIA Certification
- Strong background and ability to provide SWCM support tools
- Ability to obtain and maintain Controlled Goods Program clearance
15 Configuration Management Analyst resume templates
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1
IT Configuration Management Analyst Resume Examples & Samples
- Completed a degree or diploma in 2012 or 2013 with a focus on Technology
- Wise Packaging Studio, InstallShield, ORCA
- Multiple platforms e.g. Unix, Linux, Windows
- IT Standards, Methodologies, CMM and audit requirements
- Tracking and reporting tools (e.g. Jira and Confluence)
- Different testing tools (e.g. Expediter, File-Aid, HP QC)
- LI-TS
2
Configuration Management Analyst Resume Examples & Samples
- Source Code Management, Configuration Management & Quality Assurance tools (e.g. MKS Integrity Manager, HP Quality Control)
- Multiple platforms e.g. MVS, Internet, Client/Server
- Middleware technologies (ie, MQSeries, Websphere, WXF, XML, .NET)
3
Configuration Management Analyst, Senior Resume Examples & Samples
- Create a Service Environment: Build and promote branch identity, drive sales and promote overall ownership and accountability for improving customer service and branch success
- Manage a High Performing Team: Show accountability by taking ownership of the business and willingness to make customer-focused decisions when needed
- Coach and Develop to Drive Results: Assist colleagues in achieving their developmental goals and career aspirations
- 3 years sales and service experience
- Supervisory experience required in Retail or Branch Banking environment
- Partners with Branch Manager to take ownership of the customer experience
- Coaches to achieve sales excellence and ensuring the delivery of world class customer service
- Maintain an active role through partnerships with community and civic organizations
- Ability to work all branch operating hours, as needed, including weekends and some evenings
- Ability to travel, as needed, to required trainings and/or other branch locations
- Successful candidate must meet and comply with all requirements set forth in the SAFE Act, including, but not limited to successful completion of the required background checks and obtaining an unique identifier from the NMLS
- Associate’s or Bachelor’s degree preferred
4
Configuration Management Analyst Resume Examples & Samples
- 4+ years of experience with software, hardware, or documentation configuration management
- Knowledge of configuration management tools
- International Society of Configuration Management (ISCM) Courses or Certification
- Level I Fundamental CM Certification from ISCM
- Level II Software Specific CM Certification from ISCM
- CM Principles and Implementation Certification (CMPIC) Courses or Certification
5
Asset & Configuration Management Analyst Resume Examples & Samples
- 4-7 years related experience
- A thorough understanding of core ITSM processes based on industry standard ITIL frameworks
- Familiarity with distributed server and network technologies
- Professional experience with planning, deploying, and supporting production applications (multiple platforms experience preferred)
- Must have the ability to interact with all levels of management and teams
- Working knowledge of ITSM, specifically Asset & Configuration Management at a minimum. ITIL Foundations Certification a plus
- Basic Javascript skills – non-complex scripting
- Proficiency with MS Excel (formulas/functions)
- Strong reporting and data analysis skills
- Experience with multiple reporting applications
- Experience with integration technologies (web services, ODBC, etc.)
- Experience administering and developing with the ServiceNow ITSM product preferred
6
Configuration Management Analyst Resume Examples & Samples
- Demonstrates knowledge and understanding of relational databases in application to Asset and Configuration Management
- Demonstrates excellent organizational skills
- Demonstrates working knowledge of ITSM management practices and principles, including, but not limited to: Configuration Management and Problem Management
- Demonstrates good verbal and written communication skills
7
Configuration Management Analyst Resume Examples & Samples
- Requirements gathering, SAP Design, data mapping and conversion
- Writing technical specifications, System configuration, unit & integration testing
- Development of training material, training, go-live activation and ongoing User support
- Master Data responsibilities related to day-to-day activities of creating and maintaining engineering/production documentation such as engineering change notices, material masters, BOM’s and routings, drawings etc
- Team Interaction – Ability to work well in a team environment, business departments and end users to identify appropriate business solutions and resolve specific issues for SAP implementations
- Documentation & Communication – Utilize standard SAP program documentation, reports, and communication as appropriate to the project role
- Create specific documentation or reports as appropriate to project being implemented. Communicate with other IT, Service Delivery and business groups as required
- Testing and Configuration – Be responsible for testing and configuration of SAP for Material Master, BOM’s, Routings, Drawings, Document Info Records, etc
8
Configuration Management Analyst Resume Examples & Samples
- Assist in the development of new or improved processes that will allow the department to continue to function in an ever evolving environment
- Liaison between Configuration Management, Product Management, Marketing, IT, Account Services, Finance / Accounting, and any other business partner that may be impacted by the material master
- Participate in the entry and accuracy of master data requirements in as they pertain to the physical and digital product lines
- Coordinate and support the setup and maintenance of all product lines on a title by title basis
- Maintain and modify Bills of Materials (BOMs) based on both New Release and Catalog requirements
- Cross-train on all processes within the scope of Configuration Management, and assist in introducing new processes to the team as they arise
- Be a self-starter who is able to interact with a wide array of business units, both domestically and internationally, in a professional and cohesive fashion with the goal of delivering highly accurate data in a timely manner
- Need to oversee the setup and quality control for the material master along with various projects that may come up as they pertain to Configuration Management
- Provide direct support to management in terms of planning and communication and should be comfortable with all aspects of the Configuration Management scope of responsibility
- Be comfortable in an ever-changing environment and be ready to help maintain and support any and all new lines of business as the industry continues to evolve
- Be familiar with the many aspects of in-home media delivery from Blu-Ray and DVD to the digital space of I-Tunes, Netflix, etc
- Demonstrated leadership and project management skills
- Ability to identify and solve problems
- Thrives and works well within a fast-paced environment
- Interfaces well and professionally with other departments
- Flexible with respect to change
- Strong working knowledge of Microsoft Office applications (Outlook, Excel, Word, Power Point and Visio)
- Automated Configuration Management Tool (SAP) and methodologies a plus
- Minimum 4 years material management experience preferred
9
Configuration Management Analyst Resume Examples & Samples
- ITIL V3 Foundation Level
- ITIL V3 Configuration Management
- ITIL Release Control & Validation
- Experience with BMC Atrium CMDB
- 2 + years professional experience
- Task orientated (organized, self-motivated)
- ITIL methodologies (Event, Request, Change, Problem, Incident, SLM/Service Management)
- Good communication skills in order to understand what is needed for all BMC Atrium CMDB projects
10
IT Configuration Management Analyst Resume Examples & Samples
- Reporting to the Project Portfolio and Compliance Audit Manager, the Configuration Management Analyst (CM Analyst) will be responsible for the integrity of the Configuration Management Data Base (CMDB) and it’s integration with associated IT Systems Management (ITSM) tools
- The IT Configuration manager is responsible for the integrity and availability of all Bell-NHS’ IT asset and configuration data, including vendor support contracts and licensing agreements
- Ensures that the information is collected, kept accurate and complete, and uploaded into the database in a timely manner
- Perform CMDB backups and regular grooming of the data
- Propose the most efficient solution to ensure usability of the system information such as and when needed, build tools to facilitate querying of the CMDB, generate KPI reports, build tools to perform bulk loads and updates
- Maintain documentation that is directly relevant to the operations of the Configuration Management Data Base, The CM Analyst will be a key participant in various IT projects
- The CM analyst will be required to participate in conformity audits
- Perform quality assurance by comparing data generated from automated scanning systems, such as LEMSS and ArcSight with existing configuration items within the CMDB
- The CM analyst will be required to manage and ensure conformity to IT naming conventions
- Work closely with the Change Management, Security, IT Systems Management, and other teams to ensure the integrity of the CMDB is kept 100% accurate and usable
- University or College degree in Computer Science
- Must have a solid knowledge of IT Systems
- Advanced skills with the Microsoft Office suite; more specifically, advanced skills with MS Excel and using import and export functions
- Good knowledge of database management is essential
- Knowledge of ITIL and more importantly the Configuration Management Process
- Knowledge of an ITSM tool such as JIRA Service Desk, CA Unicenter, BMC Remedy, Heat or OTRS
- Ability to work in a very fast paced and rapidly changing environment
- Bilingual English/French is an asset
11
Configuration Management Analyst Resume Examples & Samples
- Manage configuration change request process
- Prepare qualified vendor list and related documentation for client
- Develop and maintain procedures and other administrative documentation
- Bachelor's degree in a relevant field and 3 or more years of related experience
- Current or the ability to obtain and maintain an active security clearance
- Current or the ability to obtain and maintain TSA suitability
- Must be process-oriented and thorough, with strong attention to detail
- Experience with and/or working knowledge of configuration management
- Proficiency in Microsoft Access or other database applications
- Active TSA suitability
- Customer service-oriented, with a demonstrated level of professionalism in providing program support, including ability to exercise good judgment, discretion, tact, and diplomacy
12
Asset & Configuration Management Analyst Resume Examples & Samples
- Supports and executes Aon’s global Asset Lifecycle Management (ALM) and Software Asset Management (SAM) processes and technologies
- Generates and analyzes data and creates reports
- Supports platform configuration resources
- Assists with the enrichment of information technology configuration items (CI’s) throughout Aon
- Records and maintains software assets within the repository and owned records
- Enables regional/local ALM resources
- Supports & encourages Aon’s execution of policies, systems, processes and measures that enables the management of the IT asset portfolio in adherence to cost, risk, governance, compliance and business performance objectives
- Increases regional and local edification and ensures compliance
- Supports and executes process, procedure and tooling activities across the other ITIL processes and IT delivery areas
- Drives continuous improvement of process/procedure/tooling
- Facilitates the bridges between ALM/SAM co-dependencies with Aon’s financial and contractual management systems
- At least 5 years of experience in the Asset and configuration management space
- Experience with ServiceNow
- Experience managing CMDB
- Experience with normalization and discovery tools
- Experience with Flexera license reconciliation
13
Configuration Management Analyst Resume Examples & Samples
- Applying maintenance as directed
- Coordinating activities among team members
- Developing SQL programs
- Assisting programmers with debugging code
- Programming changes in NC State tracking databases
- Aiding in resolution of system performance issues
14
Configuration Management Analyst Resume Examples & Samples
- Working with development, operations and manufacturing engineers to support assigned products throughout the Product Life Cycle (PLC) process
- Following standard practices to configure products, including subassemblies or final products
- Supports the Engineering Change Order (ECO), Manufacturing Change Order (MCO), and Authorized Deviation (AD) processes
- Developing and processing ECOs, MCOs, and ADs in the PLM system (Agile)
- Ensuring that drawings, Bills of Materials (BOMs) and other documents are accurately maintained and are current
- Identifying affected documentation and ensuring required changes are incorporated into ECO/MCO/AD packages, as required
- Maintaining records which accurately reflect status of ECOs/MCOs/ADs and programs/projects/tasks for assigned products
- Channeling ECOs/MCOs/ADs to appropriate Engineering/support personnel for work and then facilitating approval of completed change packages
- Managing processes to meet specified deadlines
- Ensuring that effectively and cost considerations are documented
- Obtaining clear direction from customers and Seagate Systems Sales and Marketing personnel on Product configuration requirements (accessories, customization, labeling, and packaging)
- Assisting personnel in assigning part numbers for assigned products
- Assist in revising procedures and policies for Configuration Management functions
15
Configuration Management Analyst Resume Examples & Samples
- Are creative and innovative at their core
- Work with others toward full systems integration of the deliverable
- Likes to be involved at the beginning and see projects through to the end
- Can juggle multiple projects at various stages of maturity
16
Configuration Management Analyst Resume Examples & Samples
- Enters and maintains engineering documents, drawings and parts data into the MRP/ERP system and creates bills of material
- Stores computer generated and hard copy engineering documentation and drawings in controlled access data locations
- Processes Engineering Release Authorizations
- Provides configuration management support for physical configuration audit activities
- Maintains and controls software releases
- Analyzes and maintains configuration change records and notifies appropriate personnel of updates
- Receives external documents and software and places them under control
17
Senior Configuration Management Analyst Resume Examples & Samples
- Performs configuration management duties by implementing the objectives, policies, and procedures of the Configuration Management Group and ensuring compliance with contractual configuration management requirements
- Implements configuration management processes using enabling technology for control, change control, and release of configuration items
- Prepares configuration management plans which define Cubic’s methods to comply with contractual and commercial, military and international configuration management requirements
- Prepares configuration audit plans for customer approval. Co-chairs configuration audits and provides all configuration data necessary to support an audit
- Responsible for co-chairing Change Board, and creating and distributing agendas and minutes. Advises and provides guidance concerning configuration management issues to Program Management and Change Board
- Prepares cost proposals and written proposals defining Cubic’s procedures for configuration control for new business
- Participates in internal and customer program reviews by providing configuration project status, making presentations and interfacing with the customer
- Establishes and maintains status accounting records. Coordinates preparation and cost collection with Program Managers and Project Engineers for submittal to the customer
- Prepares, controls, and statuses Engineering Change Procedures, deviations and waivers
- Assists in the preparation/modification of configuration management procedures and Company policies and procedures pertaining to configuration management
- Generates status accounting reports as required
- Provides leadership and direction to lower level employees
- Prepares status and estimates-for-completion for assigned programs
- Performs duties as cost account manager when assigned
18
Configuration Management Analyst Resume Examples & Samples
- 2+ years of experience with managing configuration, data management, and change management projects for IT programs or systems
- Experience with the development and management of a Configuration Management Plan (CMP) in accordance with government standards, oversight, and approval
- Experience with working as part of an IT-based team or project
- Ability to manage, review, and analyze IT services baseline and changes to the baseline
- Knowledge of the Information Technology Infrastructure Library (ITIL) framework
- Ability to work across multiple functional areas and task environments
- Configuration Management-related professional Certification preferred
19
Configuration Management Analyst Resume Examples & Samples
- Work in a small team of configuration management specialists
- Participate in the development and implementation of software version and change control processes, policies, and procedures across multiple development teams
- Create and manage automated builds\deployments in Team Foundation Server (2015) and Jenkins
- Implement enhancements to change tracking tools (TFS\JIRA)
- Participate in product deployments to various environments
- Participate in meetings representing the CM Team
- UNITED STATES CITIZENSHIP OR PERMANENT RESIDENT STATUS IS REQUIRED
- Bachelor's degree in a technical discipline (or equivalent work experience)
- 2+ years of experience in Software Configuration Management, and using SCM tools for change control, version control, build management and integration management
- 2+ years of experience writing scripts, automation, or software development
- Experience with other configuration management tools such as GitHub, JIRA, ClearCase, CVS, Microsoft Visual SourceSafe
20
Configuration Management Analyst Resume Examples & Samples
- PTC Windchill experience (KDDMS)
- Able to read and interpret drawings
- Understand as-designed and as-built product structures
- Knowledgeable of CM principles and concepts
- Able to obtain and utilize area access permits for CEI inspections
- Able to climb stairs, bend/stoop, and possibly work at heights, confined spaces, etc
- Knowledge of KSC locations and facilities
21
Configuration Management Analyst Resume Examples & Samples
- Previous on-site, CM experience
- Experience with CM tools/databases
- Experience with large-scale, enterprise programs
- MS Office expertise
- Demonstrated experience tailoring CM and SE processes
- MS Access Database experience
- Previous Software CM experience/training
- CM in mission-paced, enterprise IT environment
- Agile Development Lifecycle experience
- Scaled Agile Framework (SAFe) experience and/or certification
- Project Management experience and/or certification
22
Configuration Management Analyst Resume Examples & Samples
- Manage the baseline configuration for software, hardware, and related documents
- Manage and track changes to baselines
- Support technical teams in defining, documenting, base lining and changing configuration items
- Maintain the configuration management data and information repository
- Schedule and perform independent audits, comparing audit results to actual IT infrastructure
- Provide administrative support to the customer governance boards (scheduling, agendas, running meetings/boards)
- Plan, coordinate and implement measures to safeguard configuration management
- Develop required deliverables, as assigned, by management or team lead
- Ensure the logical and systematic conversion of customer or product requirements into total enterprise solutions
- Prepare and provide recommendations for Software Development Lifecycle Standards (SDLC)
- Develop, maintain and provide procedures to manage the SDLC
- 4 years or more experience with configuration management, systems engineering/systems architecture, including the systems engineering lifecycle
- S. in engineering or a technical discipline
- Knowledge of customer systems and subsystems
- Knowledge of Waterfall and Agile lifecycles
- CMPIC certification
- Familiarity with Services Oriented Architecture (SOA)
- Scaled Agile Framework certification
23
Configuration Management Analyst Resume Examples & Samples
- Working experience of managing the daily execution of the Information Technology Change Management Process
- Experience with TFS (Microsoft Team Foundation Server 2012) is desired
- Experience planning, executing, controlling, measuring, monitoring and reporting on all configuration management activities impacting applications and infrastructure systems
- Experience managing and executing the software build and release process is required
- Experience documenting and maintaining technical baselines
- Overseeing Change Request process
- Ensuring configuration management system supports agile development processes
- Tracking and managing the licenses for tools used for software development and test
- Experience developing and presenting briefings on a variety of Configuration Management related topics
- Experience outlining the status of change management activities and identifying any issues requiring management intervention
- Associate’s degree or higher and\or 5 - 15 years of work experience
- Ability to pass Minimum Background Investigation (MBI), Public Trust requirement
24
Configuration Management Analyst Resume Examples & Samples
- Requires 5 to 8 years with BS/BA or 3 to 5 years with MS/MA or 0 to 2 years with PhD
- Experience working with MIL-HDBK-61B
- Implement and maintain Configuration Management Plan
- Familiar creating an automated Configuration Management workflow and implementing auditing and reporting
- Experience with Sharepoint
- TS/SCI with Poly required
25
Configuration Management Analyst Resume Examples & Samples
- Demonstrated experience in Configuration Management of a DoD system. Highly prefer experience with DCGS-A systems
- Demonstrated experience using Source Code Repositories and automated control programs (e.g., GIT, Subversion, MS Team foundation server) at the familiarization level
- Currently active CM certification (e.g., CMIIC Comprehensive Certified Professional or CICM Certified International Configuration Manager)
- Currently active process improvement certification (e.g., Certified CMMI Associate, Lean Six Sigma Green Belt or above, PMI PMP, ITIL, etc…)
26
Junior Configuration Management Analyst Resume Examples & Samples
- Current, existing SSBI security clearance required
- B.S. /B.A. in Information Systems, Management Information Systems, Library Science (OR equivalent experience: Bachelor's degree = 8 years equivalent experience)
- Minimum 2 years of experience in direct support of the SWCM team
- Experience with Solaris and/or Linux operating systems
- Ability to work independently while able to support team goals and communicate program activities
- Experience supporting Configuration Management in an Agile development lifecycle
- Experience running configuration management boards and providing Configuration Management End User support to the program team
- Experience with the Ration Team Concern or ClearCase/ClearQuest strongly preferred
- Awareness of ISO and CMMI CM standards
- Configuration Management Certifications
27
Configuration Management Analyst Resume Examples & Samples
- Experience working with DoD Lifecycle Management, DoD 5000.01, 5000.02 & Guidebook
- Experience with Remedy Tool Change Management Module preferred
- Previous CM experience in complex IT environment and implementation of or use of CM tools a strong plus
- Strong written and oral communication and analytical skills
- The ability to work independently, as well as be a key contributor to the program office staff
- An understanding of business related functions within a federal government environment, especially BEA and DoD 5000 series
- The ability to effectively coordinate and communicate with senior leadership, assimilate information from various sources and forum, make viable recommendations on content, and present a timely, high-quality professional product that may take the form of a document, spreadsheet, PowerPoint presentation or other media as defined by the client
- Microsoft Office skills are required, especially MS Word, Excel, and PowerPoint. Experience with SharePoint a plus
- Ability and willingness to learn, and demonstrating a high degree of initiative required; ability to work in a highly collaborative team environment
- Ability/experience extracting and analyzing data and coordinating meetings a strong plus
28
Configuration Management Analyst Resume Examples & Samples
- Providing timely response to the Enterprise regarding CM questions
- Providing direct support to Customer Configuration Control Boards to assure accurate RFC and ECP packages
- Support CM process/tool improvement activities
- Coordinating CM efforts with Documentation Team, Quality Assurance Team, and Status Accounting Team members
- Updating and maintaining CM templates and standard of procedures
- Assist in maintaining the CM Records Management System
- Maintaining CM Wizard database to include maintenance of RFCs, modifications, and Additional Change Requests, as well as report generation
- Supporting preparation of Requests for Changes (RFC). Review, verify, and release RFC concepts, coordination, final, floor modification, and joint modification packages for quality and completeness and provide comments to originators and proponents
- Answering enterprise CM “hot-line.” Provide answers to inquiries regarding CM policy & procedures, RFC, ECP, and Documentation information, and give various engineering review boards schedule insight
- Knowledge/experience working in the Intelligence Community
- Bachelor’s Degree in Engineering, Computer Science or similar technical discipline, or equivalent experience
- Minimum of 1 year of systems engineering, systems integration, configuration management or technical forum coordination and support
- Advanced MS Word skills
- Demonstrated knowledge of Customer CM Processes
- Strong interpersonal, problem solving and multi-tasking skills
- Knowledge of the NGA organization and programs
- Knowledge/experience analyzing impacts from RFCs
- Knowledge/experience with supporting customer. Ability to work in a Government environment as part of a multi-contractor team
- 2-6 years of experience with NGA CM control processes and procedures
- Experience with geospatial intelligence systems and/or existing legacy/heritage NSG segments
- Knowledge of NGA IT communication systems (VTC, IC Connect)
29
Senior Configuration Management Analyst Resume Examples & Samples
- Motion control and stabilized systems
- Imaging and display
- User Interface
- Packaging for harsh environments
- Take custody of and maintain control over all released Division documentation and electronic files. Maintain status of all released Division documentation and electronic files
- Insure compliance with the Division’s Quality Systems Manual, Policies and applicable Standard Work Instructions
- Coordinate and execute Configuration Management functions in accordance with CM principles and in cooperation with Division personnel
- Update and keep current the status of records and documents in CM databases. Develop and follow processes, procedures and instructions to maintain control of electronic files
- Perform CM on assigned programs in accordance with approved CM plans and contractual requirements
- Prepare Engineering Change Proposals (ECP) and Requests for Deviation (RFD) in accordance with program requirements
- Represent the Configuration Management Dept. in customer meetings, reviews and negotiations. Attend Configuration Control Board and Material Review Board meetings as well as technical and documentation reviews as required
- Conduct configuration audits in accordance with approved plans
- Review Requests for Quotation and Requests for Proposal relative to CM Requirements
- Prepare manpower estimates, Estimates to Complete (ETC's), CM Proposals, CM Plans, CM Audit Plans Contract CDRLS, and CM reports
- Provide mentoring and technical supervision to the Configuration Management Program Administrator
- Minimum Education Required: Associates Degree
- Minimum Experience Required: 5+years CM/CMII experience
- MS Office Experience, Database Experience Preferred
- CMII Certification Preferred
- Detailed orientated with strong organization skills
- Successful candidates must meet eligibility requirements to access US classified information
- Must be able to sit or stand for up to eight hours
- Fine motor dexterity
- Hand-eye coordination
- Concentrated mental/visual demand
- Must be capable of traveling domestically
30
Configuration Management Analyst Resume Examples & Samples
- Manage Engineering Change requests (ECR’s), and variances- deviations/waivers (DW’s) from initiation through disposition
- Review proposed changes and variances to identify affected projects/ customers & ensure that contractual requirements for configuration are fulfilled
- Participate in the Technical review boards (TRB meetings) and ensure the proposed changes are fully developed/assessed from technical perspective and all the affected documents are listed on the ECR
- Liaise with Planning and Supply Chain Management to accurately perform Analysis & Cost estimating
- Examine the scope of the proposed change and determine the impact on the operations of the business
- Define production schedule impact, effectivity and work closely with Operations to determine most economical implementation for the change to occur
- Validate and prepare ECR's for Change Review Board (CRB) meetings and ensure that sufficient information is available for CRB members to make informed business decisions (benefits vs cost) for the proposed changes
- Facilitate the Configuration Review Board (CRB) meetings by preparing the agenda/minutes and guiding the resolution for the presented proposed changes
- Perform Configuration Status Accounting tasks in TeamCenter PDM to record baseline product configuration information, BOM revisions, deviations/waivers, record and status of approved changes
- Record data related to product configuration, changes and variances
- Regular interface with internal customers to coordinate priorities; investigate and provide problem resolution to any configuration issues flagged by internal customers
- Provide guidance to internal customers or other CM team members on CM processes and concepts
- LI-TP1
- Proficiency with automated CM tools (PLM or other ERP/MRP applications) TeamCentre preferred, TeamCentre Unify is highly desirable
- An effective communicator, able to articulate complex solutions clearly and concisely
- Solid comprehension of CM Principles, Concepts, Practices & Standards and their various applications (particularly ANSI/EIA-649)
- Capability to fully understand engineering documentation/specs/plans and processes, BOM’s
- Ability to handle multiple tasks and effectively balance priorities to meet deadlines
- Comfortable and effective within a fast paced business environment with rapidly changing, or at times, competing priorities
- Self-starter attitude with ability to work as well on their own as with a cross functional team
- Exceptional attention to detail and a CM ‘mindset’ in everything you do
- Habitually well-organized, a serial-multitasker and adept at prioritizing
- Mechanical Engineering academic background (either degree or diploma)
- At least 4 years of relevant and recent Configuration Management experience in an engineering production environment with standardized quality processes
- High level of proficiency with Engineering standards
- Working Knowledge of Configuration Management principles, concepts, practices and standards (as a minimum CM Industry standard EIA-649, ISO10007, AS9100 etc.)
- CMII or CMPIC certification or other CM related Certification
- Ability to obtain and maintain Controlled Goods Program clearance
- Every other Friday off (paid – with our unique 9/80 work schedule)
- Free on-site gym
- Free wellness programs
- Free fruit daily and bagels on the last work day of the week
- Subsidized cafeterias
- Volleyball sand courts
- 26 acres of forested land with trails in the heart of Burlington
- Work/Life balance that is encouraged
- Real opportunities for growth and development
- Everyone’s role at L3 Wescam contributes to saving people’s lives
31
Configuration Management Analyst Resume Examples & Samples
- Supporting the adoption, definition, and implementation of Configuration Management process, policies, and procedures
- Participating in continuous process improvement, looking for opportunities to improve procedural integrity, and process efficiency for CMDB and other related processes
- Providing guidance for CMDB usage with various IT teams
- Maintaining and overseeing of data quality of CIs
- Maintaining the CMDB to ensure it is up-to-date with new CIs available and mapped, and decommissioned CIs are retired
- Performing CMDB planning and maintenance activities
- Performing verification and audit of CMDB through reconciliation of service and change request
- Taking action to correct CMDB discrepancies and ensuring corrections and/or adjustments are completed using existing processes and procedures
- Responding to requests for CI changes and updates
- Generating and maintaining standard reports as well as ad-hoc reports upon request
- Ensuring relationships between business processes and IT systems are mapped and maintained
- Serving as a “backup” for other team members to perform those duties in their absence
- Bachelor’s degree in business operations, IT, or a related discipline, or equivalent work experience
- Minimum of 5 years’ experience in configuration management
- Strong knowledge of ITIL v3 methodologies, ITSM concepts, enterprise IT architecture, and relational databases
- Ability to think effectively at conceptual, strategic, and tactical levels, with a strong process mindset focused
- Comfortable presenting and participating in cross functional working teams
- Strong attention for detail
- Self-motivated and the ability to work effectively under minimum supervision
- Proven ability to turn ideas into projects or tasks and see them through to completion
- Effective oral, presentation, and written communication skills
32
Configuration Management Analyst Resume Examples & Samples
- 4 years related work experience
- Understanding of Configuration Management processes
- Technical knowledge of multiple software platforms and operating systems
- Strong background and ability to provide SWCM support tools
- SWCM scripting support
- Insight to CM identify methodology and application to a part or document and software
- Strong people and change agent skills
- Sense of urgency; ability to meet challenging deadlines
- College courses related in Systems, mechanical, and/or electrical engineering
- Understanding of CM requirements in SSOWs
- Able to generate metric reports and provide some analysis to programs
- Understanding of product lifecylce processes for both hardware and software
- Exposure in 3D model tools (ProE, Autocad, etc.)
- Knowledge of detail, assembly and installation drawing formats, bill of Material, field of view, notes
- In depth understanding of Software and how it is applied into hardware
- Domain knowledge of Software builds and releases
- Ability to quickly learn Raytheon’s SAS Management System (SAS MS), Program Gating Process, and CM/DM Processes
33
Configuration Management Analyst Resume Examples & Samples
- Minimum 2 years related experience that includes strong Microsoft Office skills (Word, PowerPoint, and Excel)
- Ability to adapt to Configuration Management processes
- Ability to interpret engineering drawing practices and apply them to work products under formal control
- Ability to maintain product structure using standard tools
- Ability to work in a team-based environment consisting of organizational and outside customer contacts to meet project goals.
- Possess strong communication skills (verbal and written)
- Strong people and change agent skills
- Sense of urgency; ability to meet challenging deadlines; Attention to detail
- Must be able to Pass and Maintain a DoD Secret Clearance; Active clearance is preferred.
- Ability to understand engineering concepts
- Ability to quickly learn Raytheon’s SAS Management System (SAS MS), Program Gating Process, and CM/DM Processes
- Communication and interpersonal skills necessary to work with internal and external customers
- Working knowledge of industry Configuration/Data
34
Configuration Management Analyst Resume Examples & Samples
- Candidate will provide Account Management and Configuration Management (CM) tracking support for the AnVL program
- Candidate must be an effective communicator and problem solver
- Candidates must be able to professionally interact with the end user to train them and work with them to meet new requirements and needs
- Candidates will be expected to manage/track hardware inventory and provide status
- A Bachelor's Degree in Computer Science or four (4+) years of experience in lieu of degree
- Preferred experience with Account Management, CM tracking, and inventory management
- Must be able to obtain a secret security clearance
35
Configuration Management Analyst Resume Examples & Samples
- Implements, facilitates and audits project Configuration Management (CM) processes to ensure conformance to CM policy
- Serves as the Project CM analyst providing CM project planning, implementing and training CM policies and procedures to Project Teams
- Identify and manage the Configuration Item Technical Database (CITDB)
- Plan, prepare, and facilitate Functional Review Boards (FRBs)
- Plan, prepare, and facilitate Engineering Review Boards (ERBs)
- Plan, prepare and facilitate Configuration Control Boards (CCBs)
- Provided updates to the organizations Configuration Management Plan (CMP)
- Manage the Configuration activities of identification, control, and tracking of multiple systems Configuration Items (CIs)
- Interface with program management and program support to ensure systems/services are compliant with CM policy
- Develops plans and approaches for standardizing CM across all projects
- Obtains and maintain any security clearances as required
36
Asset / Configuration Management Analyst Resume Examples & Samples
- Responsible for ongoing data integrity of CMDB; drives resolution of alerts or other discovered anomalies
- Analysis of auto-discovery scans; working with application and infrastructure owners to map dependencies and validate at regular intervals
- Write and develop modeling guidelines and work instructions for CMDB data and capabilities
- Identify process and parties responsible to reconcile data defects detected by operations team, audit, etc
- Ensure CMDB data meets measurable data quality goals supporting a business context; maintain data quality improvement programs
- Work with peers, database administrators, application owners and project leads to apply data quality metrics
- Review data quality problems related to deficiencies in systems, applications, data stores and processes
- Identify opportunities to improve or reengineer the Configuration Management process
- Bachelor’s degree in computer science, software engineering, or other relevant field; or equivalent technical training and experience
- 5+ years experience with defining and managing Configuration Management data and processes at an enterprise level
- Experience developing policies, processes and procedures associated with Configuration Management best practices
- Working knowledge of ITIL driven ITSM processes including Change, Incident Management and other key processes that leverage CMDB data
- Prior experience in creating, maintaining, reporting on data completeness and compliance to internal/external audit activities
- Experience leveraging Excel and other analytics capabilities to look at data and facilitate meaningful conversation of metrics that drive continuous improvement of ITSM systems and processes
- Ability to generate respect and trust from cross functional teams through constructive debates and aligning diverse perspectives
- Proven industry experience with enterprise service management platform solutions in mid-to-large corporate implementations
- Experience navigating CMDB data to address audit requirements for PCI relevant configuration items
- Proven track record of driving Organizational Change in the Configuration Management practice
- Strong problem solving skills; can exercise independent judgment with minimal direction from supervisor
37
Configuration Management Analyst Resume Examples & Samples
- Minimum 2 years of related experience to include strong Microsoft Office skills (Word, PowerPoint, and Excel)
- Ability to understand a Contract and SOW
- Working knowledge of Configuration Management processes
- Ability to understand engineering concepts
- Ability to quickly learn Raytheon’s Management System (MS), Program Gating Process, and CM/DM Processes
- Working knowledge of Program Management Best Practices; NDIA Certification
- Ability to quickly learn of Capability Maturity Model Integrated (CMMI); Experience with Metrics Reporting
- Required Education:Bachelor's Degree in Business Management or related field
38
Configuration Management Analyst Resume Examples & Samples
- Experience in CM procedures, the IPD process and the engineering change process
- Proficiency in Teamcenter, Business Objects, SAP and Product Definition tools
- Task leadership abilities
- ACE Associate proficiency level
- Knowledge of SAP, AFS books and ATCAPP a plus
- Knowledge of NXManager a plus
39
Configuration Management Analyst Engineer Intern Resume Examples & Samples
- Fundamental knowledge required to support CM in the areas of engineering change requests and change orders (ECR and ECO), change planning board preparation, status accounting and configuration bill of materials
- Expected to have the ability to learn the skills and knowledge necessary to perform basic tasks under the direction of a supervisor and/or mentor
- Develop knowledge of the organization and its functions in support of assigned tasks
- Ability to work with others within a team environment and maintain amicable relations with internal customers
- Expected to perform more difficult tasks with the support of experienced team members
- Pursuing a Bachelor's Degree in Business Administration, Computer Science or Computer Information Systems, or related degree
- Expected graduation date of Fall 2017 or Spring 2018
- Must be a US Citizen due to contractual requirements
- Knowledge of PDM tools
- Office based computer skills
- Strong commitment for accuracy
- Ability to coordinate and follow through to meet time and schedule requirements
- Ability to learn the skills and knowledge necessary to perform basic tasks under the direction of a supervisor and/ or mentor
40
Engineer / Configuration Management Analyst Resume Examples & Samples
- Manage configuration identification and change control using ClearCase and ClearQuest
- Participation in Configuration Control Board meetings
- Assist individuals responsible for the creation of documentation on methods, procedures and requirements
- 5+ years of ClearCase/ClearQuest experience administering/configuring/supporting
- 2+ years of experience with continuous integration tool including Jenkins
- 5+ years of experience with perl, vbscript, windows shell scripts
- Experience with software development in order to generate builds is a plus
- Must be currently eligible to work in the US for any employer without sponsorship
- Must consent to and successfully clear all required pre-employment screenings (background and substance abuse)
41
Configuration Management Analyst Resume Examples & Samples
- Bachelor's degree preferred in business or technical discipline, or equivalent experience
- An understanding of configuration management is preferred, but not required
- Must be able to perform well under pressure and meet both inflexible and shifting deadlines
- Must have the ability to assertively implement CM policy
- Proficiency with MS Word, Excel and PowerPoint required. Adobe Acrobat experience is desired
- Some familiarity with Material Resource Planning (MRP) processes is helpful
- Familiar with (or able to quickly learn) common technical/engineering terminology and abbreviations
- Must have strong customer service ethics and attention to detail
- Requires both a willingness to be flexible to project needs and the ability to work occasional long days and weekends
- Must be able to perform as part of a team as well as individually, and should be interested in innovative software and technology
- LN ERP systems experience and software CM experience would be a plus
- This position requires the ability to obtain a Secret clearance
42
Configuration Management Analyst Resume Examples & Samples
- Contribute thought leadership in maturing IT Configuration Management practices
- Provide configuration management auditing, oversight, and management of the Configuration Management Database
- Utilizing Information Technology Infrastructure Library (ITIL) procedures and best practices, as they relate to Configuration Management
- Use effective critical thinking skills, analyze existing configuration management processes and help to refine them
- Apply business-process analytical skills to participate in systematic with technical support groups and Subject Matter Experts to identify where procedural changes can benefit, and document those changes via revised procedures, and other documentation, as needed
- Continually review CM reports and audit results to provide recommendations for improvements, demonstrating thought leadership and ability to implement any or all of those recommendations
- 2 - 4 years of related IT Configuration Management (CM) experience are required
- High School diploma or GED and 6+ years of experience may be substituted in lieu of the degree requirement
- Work experience in data and configuration management
- All Microsoft Office Suite of applications, with emphasis on Excel and data trending
- Microsoft Visio (or equivalent process modeler)
- Ability to individually contribute and collaborate with a diverse team in a deadline-driven environment
- Ability to employ existing knowledge and experience, complex logic, fundamentals, concepts, practices, and procedures, as needed, to discern the cause, analyze the problem and determine the best course of action to take for resolution
- Work experience in the NASA environment and/or understanding the NICS customer
- Ability to prioritize multiple, concurrent tasks based on the immediate need of the department
- Willingness to be creative in finding alternate solutions
- Excellent organizational skills and a detail oriented approach, ability to handle multiple time- sensitive tasks simultaneously
- Technical writing/documentation experience
- Ability to work with limited/no supervision
- Proficiency in BMC IT Service Management (ITSM)
- Ability to obtain ITIL intermediate or expert certification
43
Senior Configuration Management Analyst Resume Examples & Samples
- Own the process for releasing builds into QA
- Manage software branches, tagging, and merges
- Improve build configuration and automation to efficiently manage the release of code
- Actively participate in continuous quality improvements in all processes
44
Configuration Management Analyst Resume Examples & Samples
- Required Skills
- Minimum 2 years CM, DM, or related field experience, including strong Microsoft Office skills (Word, PowerPoint, and Excel)
- Proficient in use of elementary features of Adobe Acrobat
- Experienced in interpreting a Contract, and SOW and writing flow down CM requirements in CMOP and SSOW
- Able to tailor HW CM processes to program requirements
- Skilled in providing guidance to program engineers on the application of the Project Drafting Specification to the program's drawings
- Experience with generating Metrics and Reports through an CSA tool
- Able to generating and delivering customer presentations
- Must be a U.S. Citizen able to pass / maintain a DoD Secret Clearance - Active Clearance is Preferred
- Able to negotiate CM requirements throughout the lifecycle of the program
- Working knowledge of Raytheon’s Engineering Management System (EMS), Program Gating Process, and CM/DM Processes
- Working knowledge of Capability Maturity Model Integrated (CMMI); NDIA Certification
45
New Grad Configuration Management Analyst Resume Examples & Samples
- Support the maturity and execution of SACM services, including asset management and configuration management
- Interpret large quantities of data and develop reports for internal customers
- Take an active role in achieving operational effectiveness
- Develop, implement, and refine business processes for configuration management and contribute in setting program goals
- Assist in planning for and customization of Configuration Items (CIs) and the Configuration Management Database(CMDB)
- Support the procurement of IT hardware and software assets when requested
- Perform verification and audit of Configuration Management databases including periodic physical inventories
- Maintain quality of CI information entered into CMDB
- Track and maintain current state of hardware and software license throughout the asset’s lifecycle
- Ensure licenses and support are compliant with vendor usage specifications
- Receive and obtain announcements of significant changes in the state or condition of CIs
- Respond to requests for CI changes and updates from Change Management
- Provide CI information and reporting upon request
- Technical Writing experience
- Ability to conduct oral presentations
46
Configuration Management Analyst Resume Examples & Samples
- Creating/maintaining program software baselines
- Supporting the software CM activities including generation, verification, and shipment of media (CDs and DVDs)
- Providing support to the Configuration Control Board (CCB); Using the Automated Configuration Management (ACM), ClearCase/ClearQuest and Dimensions toolsets
- Basic understanding of the PDM tool
- Supporting development and production builds/rebuilds using SCM standard toolsets
- Identifies, processes, records, maintains, retrieves and compiles SCM data to support the software development and approval process
- Accountable for meeting schedule completion dates
- Interact with team members to solve day-to-day issues
- Ability to learn and adopt Honeywell processes and practices
- Bachelor degree in a Business, Information Technology, Computer Information Systems, or engineering related discipline
- Must be a US Citizen due to International Trade and Arms Regulation (ITAR) restrictions
- Must complete current degree program, within 12 months of hire date
- Proactive team player who is willing to learn new skills and take on varied assignments
- Software configuration management or data management experience is a plus
47
Configuration Management Analyst Resume Examples & Samples
- Providing support to the business modelers by implementing and updating business process models
- Maintaining ARIS to ensure it is up-to-date with the documented application CIs in Service Now
- Performing ARIS planning and maintenance activities
- Verifying and auditing ARIS through reconciliation of change requests
- Taking action to correct ARIS discrepancies and ensure corrections and/or adjustments are completed using existing processes and procedures
- Maintaining and overseeing data quality of the object and meta-model standards
- Responding to requests for changes and updates from the business process modelers and the Service Now CMDB Analyst
- Participating in continuous process improvement; looking for opportunities to improve procedural integrity, and process efficiency for ARIS and other related processes
- Generating and maintaining standard reports as well as reports upon request
- Supporting the adoption, definition, and implementation of enterprise architecture process, policies, and procedures
- Providing guidance for ARIS usage with various IT teams
- Creating and maintaining relationships between business processes, IT systems and data entities
- Bachelor's degree in Management of Information Systems or comparable work experience
- 1 to 2 years of experience using SoftwareAG’s ARIS IT Architect and ARIS Connect
- A solid understanding of Enterprise Architecture concepts including Business Architecture using Value Added Chain Diagrams (VACD) and Event Process Chain (EPC) notations
- An understanding of ITIL and CMDB practices and principles
- Familiarity with the APQC Framework, v6
- Experience with ARIS
48
Configuration Management Analyst Resume Examples & Samples
- Experience with Board facilitation
- Controlling baseline documentation
- Controlling software versioning
- Reviewing devliered content
- Tracking action items
49
Configuration Management Analyst Resume Examples & Samples
- 5 years of experience in Configuration Management
- 5 years of WebSphere experience with the following technical skill set
- Strong analytical skills and an eagerness to learn new technologies
50
MSC ILS / Configuration Management Analyst Resume Examples & Samples
- 12 years of experience providing ship acquisition or fleet sustainment logistics support services to MSC, the U.S. Navy, the U.S. Coast Guard, or commercial ship operating companies
- 6 years’ experience executing ship acquisition and fleet sustainment support services utilizing any of the following systems: MSC/Navy/Coast Guard/Commercial databases/systems such as CLIP/CMLS, ShipCLIP, WinMASP, NTCSS, CDMD-OA, SCLSIS, MERLIN, Inter-Active Computer Aided Provisioning System (ICAPS) or IHS Haystack
- Quality assurance review and process of End of Availability (EOA) in WinMASP database
- Research and resolve Fitting Out and Supply Support Assistance Center (FOSSAC) findings
51
Configuration Management Analyst Resume Examples & Samples
- Provide Configuration Management support for problem issue tickets/work orders as needed
- Provide onsite support for Tier III level issues that cannot be resolved locally/remotely
- Beta testing software enhancements, service packs, software updates, application extensions (SCR’s), and verification of problem resolution as they relate to PTR/SCR actions
- Maintain a historical archive of projects for management research/review
- Troubleshoot advanced technical and procedural problems to include but not limited to Information Assurance (IA), DoD Networks, Military Services Local Area Network (LAN) as well as J62B and DLA Energy technical staff
- Create Knowledge Base Articles/Technical documents specific to the application against the accredited images
- Research/analyze process flows to determine/recommend possible government business changes
- Research/analyst software discrepancies and providing technical documentation for proposed solutions
- Provide testing support related to development efforts for all BLSA systems, enhancements, application extensions, service packs, and software updates
- Assist Development staff with rectifying issues identified through PTR’s
- Create, test, and maintain scripts needed to rectify database issues
- Outstanding communication and presentation skills
- Bachelor’s Degree in related field and 2+ years of experience or 4 years of related experience will be accepted in lieu of a degree
- Must be able to multi-task multiple high priority items with the ability to prioritize
- Security + Certified
- Government IT Security Clearance Level IT2
- Must be willing to travel a minimum of 20%
- Experience with all BSM-E software is required
- Hands on administrative and technical experience with all Microsoft Operating systems to date
- Hands on and administrative experience with Microsoft SQL database management systems
- Full understanding and experience working with DISA security compliance settings for the platforms provided to base level customers. This includes a full understanding of the operating system security parameters such as permissions, GPO, security templates, HBSS, HIPS, etc
- Full understanding of IT Networking architecture with relation to Client Server configurations and/or thin/thick net configurations
- Previous experience in customer support, or related fields involving interaction with people
52
Configuration Management Analyst Resume Examples & Samples
- Develops and maintains software configuration management tools to support configuration identification, control, reporting, and delivery of both internally developed software and externally purchased commercial-off-the-shelf (COTS) software products
- Designs, develops, automates, and maintains productivity tools using programming, database or scripting languages to improve software modeling and development
- May develop software configuration standards for company-wide use
- May train software developers in the use of configuration management tools and the implementation of software quality standards
- Will work directly with software developers on configuration standards within the ITSM for company-wide use
- Will work directly with software developers in the use of configuration management tools and the implementation of software quality standards in the environment
- Frequent internal company and external contacts. Represents organization on specific projects
- BS or equivalent + 2 yrs related experience, or MS + 0 yrs experience
- Performs historical research and gap analysis of contractual information to apply authoritative data elements to assets in the CMDB. Develops communication channels and resolves complex issues surrounding authoritative data
- Supports and assists in the development & implementation of configuration/asset management activities and tools as defined for the account
- Ensures version control integrity for software and non-software components by reviewing account requirements. Establishes approach for resolving discrepancies to ensure requirements are met
- Recommend, develop, and maintain metrics and Key Performance Indicators (KPI)
- Establish and refresh key metrics at the Program and Product levels
- Good communication skills to interact with team members, customers, and support personnel
- Good analytical and problem solving skills to resolve complex problems
- ServiceNow relational database experience
- Reporting and metric creation within ServiceNow (or ITSM) for contractual compliance or key business decisions
- Experience with cross-organizational working groups and/or teams to solve complex business issues or optimization of anything existing
53
Configuration Management Analyst Resume Examples & Samples
- Assists in establishing objectives for small to medium sized projects to achieve business results by established, critical dates
- Assists in coordinating deliverables for small to medium sized projects. Ensures adherence to schedules, deadlines, and products. Escalates matters of significance as appropriate
- Assists in monitoring and redefining project objectives to respond to changes in the business environment. Provides requested data or information to support changes
- Assist in coordinating inter-project dependencies, resource allocation, release planning, technology and architecture to meet business needs
- Assists in planning, coordinating, and monitoring of the budget for a small to medium sized projects to ensure cost effectiveness
- Monitors progress of project requirements and provides reports/updates to appropriate management, boards and committees, and business function managers to support projects in achieving the intended business results
- Interacts with client program sponsor and program steering board to communicate program issues and progress
- Assists in coordinating change in project direction, scope, benefits, costs, and timing while minimizing financial risks. Ensures adherence to same
- Bachelor's degree in business administration, information technology, engineering or related field preferred
- Zero or more years of experience in project planning
- Experience working with project management methodology including budget development, project planning, control and assurance methodologies, project management software and finance and accounting concepts and practices
- Good Interpersonal and presentation skills for interacting with team members and clients
54
Configuration Management Analyst, Mid Resume Examples & Samples
- 5 years of experience with technical work in full life cycle systems engineering
- 3 years of experience with the direct execution of configuration management and release management activities
- Experience with leading software deployments
- Ability to pay strict attention to detail required
- Ability to work in a fast-paced environment supporting multiple application development teams using Agile Scrum, DevOps, Waterfall, or hybrid approaches
- Ability to support the application team in preparing and gaining the necessary approvals for releases into the various contractor hosted environments
- Experience in scripting with auto-deployment tools, including Jenkins and Puppet preferred
- Experience with HHS EPLC and stage gate reviews a plus
- Experience with Oracle database, DevOps, System development life cycle, JIRA, Bamboo, Subversion, or Puppet
- Knowledge of EPLC, CMMI, ITIL, or other applicable frameworks
55
Configuration Management Analyst Resume Examples & Samples
- Maintaining configuration control of acquisition products and data
- Tracking configuration changes
- Coordinating and supporting development of Engineering Change proposals
- Supporting program milestone briefings as they pertain to configuration management
- At least four (4) years of experience in management, technical or business analysis disciplines
- Demonstrated experience in analyzing program/project status and providing documentation to support project/program
- Must be a US Citizen with a Secret clearance at the time of employment and maintain that clearance throughout employment
56
Configuration Management Analyst Resume Examples & Samples
- Working knowledge of the automated CM tools (PLM / ERP applications)
- Working knowledge of CM Principles, Concepts, Practices & Standards and their various applications (particularly ANSI/EIA-649)
- Capability to understand engineering documentation & terminology
- Exercises independent judgment in selecting and interpreting information, handling deviations from standard methods and resolving difficulties
- Willingness to embrace change, with a drive to champion the implementation of quality / continuous improvement initiatives
- Demonstrated capability of working under tight timelines
- Ability to thrive in a high pressure environment
- High level of self-motivation, energy and tenacity
- Education to a degree level in a Technology/Business program or an equivalent combination of
- Education and related experience
- Two years of experience in Configuration Management, or Engineering Document Control Environment, or Document Control / Management
- Working Knowledge of Configuration Management principles, concepts, practices and standards (CM Industry standard EIA-649/ ISO10007)
- CMII or CMPIC certifications an asset
- Everyone’s role at L3 WESCAM contributes to saving people’s lives
57
Configuration Management Analyst / Engineer Resume Examples & Samples
- Manage configuration identification and change control using ClearCase and ClearQuest or any other tools
- Maintain configuration management database
- Perform audits of documentation and databases to ensure accuracy
- 5+ years of experience with configuration management fundamentals
- 2+ years of ClearCase/ClearQuest experience administering/configuring/supporting
- 4+ years of experience with continuous integration tool including Jenkins
- Ability to work and communicate well in a team environment
58
Configuration Management Analyst Resume Examples & Samples
- Configuration management server environment operations and administration
- Assist with the support and upgrade of existing DesignSync servers at NXP
- Provide user support to design teams in all areas related to Design Flow infrastructure & methodology
- Develop custom utilities to process data and automate different steps
- Propose, evaluate and integrate new features of Data-management in Design Flow for better integration with other tools in ecosystem
- Drive alignment with customers/ partner teams on flow infrastructure topics
- Provide training on Flow infrastructure (Project Setup & Configuration, Configuration management and Design Data Management)
- Degree in Computer Science and relevant technical experience of 4 years or more
- Knowledge and experience in administration of DesignSync environment for configuration management is a must
- Understanding of Design Data Management processes and HW Design Flow methodologies
- Excellent analytical, problem-solving and logical skills
- Conceptual ITIL Knowledge with understanding on Agile / scrum methodology
- Experience with web server administration such as Apache
- Used to working in an international environment
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Configuration Management Analyst Resume Examples & Samples
- Requesting the IDs required to deploy the application and permissions for directories on target servers to establish the run time environment
- Supporting requests to server admin teams
- Incorporating build scripts and develops deployment scripts in an automation framework
- Adhering to SOX segregation of duties and requirements
- Conducting production deployments
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Configuration Management Analyst Resume Examples & Samples
- Implement and maintain SCM tools such as Rational Asset Manager, Collaborative Lifecycle Management, Subversion, etc
- Develop, implement and maintain automated build and deployment scripts
- Install and configure applications in development and QA environments
- Provide technical solutions for general SCM tasks such as change control, status accounting and auditing
- Provide training and support to end users of SCM tools
- 5+ years relevant work experience in software configuration management
- BS/BA in Computer Science or related field
- Must have experience with RAM and other Rational tools
- Manage the release management lifecycle which includes scheduling, coordinating and the management of releases for multiple applications across the program
- Conduct Release Readiness and Go/No-Go reviews
- Perform weekly release reporting
- Experience establishing SCM processes and working with the development team to ensure all parties adhere to these processes
- Experience writing scripts for SCM build and deployment activities
- Perl, Python, and Shell Scripting experience required
- Experience using and administering SCM tools
- Hands-on experience assisting developers with issues related to SCM tool use (check in/out, branching, and tagging)
- Familiar with building and deploying Java, Cold Fusion, and Drupal applications
- Knowledge of Continuous Integration concepts
- Ability to work both independently and collaboratively within a team environment
- Must have the initiative and ability to investigate and resolve issues
- Excellent written and verbal communication skills and customer focus a must
- Team player, must be able to work professionally and collaboratively with the government customer and other contract members of the project team
- Ability and willingness to multi-task and work in a fast paced environment with deadlines
- Manage time effectively with minimal supervision
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Configuration Management Analyst Resume Examples & Samples
- Coordinates and manages all activities and artifacts associated with software development and the improvement of software configuration and change management processes allowing for complete transparency into IT change management activities by: (40%)
- Revisits the SDLC (Software Development Life Cycle) Process and ensuring that the appropriate process is followed by all users
- Evaluates HP-PPM and other third party software options for appropriateness as the IT Department’s application lifecycle portfolio management choice providing the Department and the Company with access to reliable and timely lifecycle data
- Defines and ensures efficient processes for HP-PPM workflows and approval processes
- Finalizes and implements HP-PPM workflows for change requests, problem tickets, Oracle patches etc.,.making HP-PPM modifications accordingly
- Documents and publishes all software changes, process, policies and workflows defined in HP-PPM
- Incorporates processes to ensure adherence to established quality standards, such as automating code migration
- Tracks instances for code/Oracle patches that have been applied or not, pending issues and provides all necessary information through HP-PPM reports/dashboard to end users
- Provides support ensuring SOX compliance using HP-PPM and makes approved changes as suggested by external /internal SOX auditors
- Reviews e-mail notifications/triggers from HP-PPM and creates new triggers that are required for better communication
- Creates ongoing management queries/reports from HP-PPM, including the creation of code builds and labels
- Administers, documents, communicates and executes the configuration management plan and procedures throughout the software development lifecycle by: (30%)
- Oversees checkpoint creation, development path administration, user capabilities, workflow management and system queries and reporting
- Monitors the review of released change data and change accounting activities to ensure adherence to configuration management procedures and policies
- Assists with the training for developers and analysts in the use and administration of the SDLC Process and configuration management tools and release management methodologies
- Prepares the organizational chart including identifying roles & responsibilities of individuals and updates them in HP-PPM accordingly
- Defines change management policies and procedures for user access to systems /applications
- Guarantees build accuracy, version control of software artifacts, and re-creation of build environments and software releases by: (30%)
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Configuration Management Analyst, Mid Resume Examples & Samples
- Ability to work in a Fast-paced environment supporting multiple application development teams using Agile Scrum, DevOps, Waterfall, or hybrid approaches
- Experience in scripting with auto
- Deployment tools, including Jenkins and Puppet preferred
63
Configuration Management Analyst Resume Examples & Samples
- Experience with working as part of an IT
- Based team or project
- Related professional Certification preferred
64
Configuration Management Analyst Resume Examples & Samples
- Planning and coordinating preparation of project documentation, such as engineering drawings, production specifications and schedules, and contract modifications, to ensure customer contract requirements are met
- Reviewing contracts to determine documentation required for each phase of a project
- Applying knowledge of engineering and manufacturing processes
- Analyzing proposed changes of product design to determine effect on overall product and system
- Coordinating modification records for management control
- Reviewing and analyzing released engineering change data and coordinating changes with engineering, quality, support, manufacturing, and engineering data control activities
- Bachelors degree is required to be considered for the role
- 12 years experience in Systems Engineering with an emphasis on Configuration Management Analysis OR
- Masters degree with 8 years experience in Systems Engineering with an emphasis on Configuration Management Analysis
- Configuration management (Enovia or equivalent) software experience
- Experience working with Space structures
65
Configuration Management Analyst, Junior Resume Examples & Samples
- 1+ years of experience with technical work in full life cycle systems engineering
- 1+ years of experience with the direct execution of configuration management and release management activities
- Experience in UNIX and Windows server environments required
- Ability to work in a fast–paced environment supporting multiple application development teams using Agile Scrum, DevOps, Waterfall, or hybrid approaches
- Ability to display flexibility in scheduling and be on call 24x7 occasionally required
- Experience in scripting with auto–deployment tools, including Jenkins and Puppet preferred
- Experience in working with an Agile and Scrum development team
- Experience with Oracle database, DevOps, system development life cycle, JIRA, Bamboo, Subversion, or Puppet
- Knowledge of HHS and FDA
66
Configuration Management Analyst, Mid Resume Examples & Samples
- 5+ years of experience as a release or environment engineer
- Experience with writing simple process documents and instructions for team members
- Experience with working in virtual environments
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Configuration Management Analyst Resume Examples & Samples
- Processes technical data package (documentation) updates as a result of approved changes
- Performs quality checks of CM deliverables. Distributes documents to GCSS-MC team for review and comment
- Reviews and consolidates comments for return to the material developer
- Assists in adjudication of government comments with the material developer
- Processes documents for signature upon approval
- Maintains Review and Acceptance and Government Approved Libraries IAW established program procedures
- Develops procedures for processing controlled unclassified and PII documentation
- Trains technical team in documentation process
- Provide Secretariat support to the Change Assessment Boards and Configuration Control Boards
- Generates metrics related to the documentation management process
- Supports the CM manager identifying and/or refining GCSS-MC CM requirements for configuration identification, code management, change management, and CM processes
- Updates CM Plan and charters with GCSS-MC policies and procedures
- Updates GCSS-MC Standard Operating Procedures (SOPs) to support CM activities
- Assists in the development and review of CM processes
- Assists PMO developing tool requirements for code management, document management, configuration identification, and change request
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Nato ITM Configuration Management Analyst Resume Examples & Samples
- Interacts regularly with customers and other industry representatives to ensure conformance to customer requirements
- May perform business development activities
- CM Planning and Management: a formal document and plan to guide the CM program that includes items such as: personnel
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Asset & Configuration Management Analyst Resume Examples & Samples
- Work with stakeholders to identify Configuration Items in scope across the organisation (predominantly IT + Facilities) 10%
- Define and agree the dataset for each type of CI (including standards, master data sources, formatting etc.) 25%
- Develop appropriate change controls for each CI dataset to allow stakeholders to manage their own assets and CI 25%
- Identify core relationships between separate CI that are essential to the effectiveness of our CMDB 25%
- Establish and communicate guidelines to manage the consistency and accuracy of relationship within the CMDB 10%
- Deploy an audit approach to assess accuracy of CMDB and identify exceptions/issues 5%
- Proven experience of establishing effective CI change controls within a medium to large size organisation 35%
- Experience of ServiceNow (Geneva or preferably Helsinki release) 35%
- Familiarity with a range of different business systems, CI types and CMDB relationships 20%
- Teamwork & Collaboration - Working collaboratively with a group of people in order to accomplish a task or achieve a goal
- Displays good listening skills and the ability to identify contributions from the audience to improve engagement
- Communicating with impact - Displays the ability to present information to a high standard using a variety of written, verbal and presentation techniques
- Communicating with Impact - Ability to effectively exchange information, news, ideas and meaning in a business environment
- Planning & Organisation - Ability to set priorities, goals and time tables to achieve maximum productivity
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Configuration Management Analyst Resume Examples & Samples
- The Configuration Management Analyst ensures configuration items required to deliver services are properly controlled and CI information is accurately documented. This position supports the overall configuration management implementation and policies, and monitors the daily activities related to discovery, reconciliation, and uploading of the IT configuration items across the enterprise
- Utilize Service Now to identify, control, record, report, audit and verify services and other configuration items (CIs), including versions, baselines, constituent components, their attributes and relationships
- Confirm the integrity of CIs and configurations required to control the services by establishing and maintaining an accurate and complete configuration management system (CMS)
- Confirm that service assets under the control of the IT organization are identified, cataloged and tracked throughout their lifecycle
- Account for, manage and protect the integrity of CIs through the service lifecycle by working with change management to ensure that only authorized components are used and only authorized changes are made
- Support efficient and effective service management processes by providing accurate configuration information to enable people to make decisions
- Increase overall awareness of configuration management processes to wider IT community and business community
- Identify opportunities to better govern Service Management processes through configuration data and reporting
- Create and maintain strong relationship with IT Infrastructure, Service Owners and Vendors to secure adoption of Configuration Management processes and successful integration of data
- Maintain and update the Configuration Management process documentation as needed using document management system
- Function as a subject matter expert and act as an advisor to business and IT personnel on matters involving Configuration Management
- Leverage the following configuration tools to support the Configuration Management process
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Configuration Management Analyst Resume Examples & Samples
- Requires bachelor's degree or equivalent and five to eight years of related experience in systems engineering and configuration management
- Expert level experience with computer aided design and drafting (CADD) systems as they are utilized to support CM technical documentation
- Knowledge of PC software applications for engineering, networking, engineering drawings and technical publications
- A working knowledge of project management procedures and database management development structuring
- Familiarity with Government and Industry procurement processes
- Familiarity with all aspects of technical writing; the ability to develop manuals and procedures
- Knowledge of data communications and associated applications to worldwide networks
- Expert level knowledge of equipment fielding procedures and logistical support requirements
- In-depth understanding of interconnectivity, protocol business standards, cryptographic equipment operations and tempest criteria
- Familiarity with electronics; a minimum of two years experience related to the discipline of configuration management, of the installation, de-installation and reconfiguration of complex electronic systems and equipment
- Command of fluent English, including the ability to read, write, and comprehend technical documentation, schematics, and diagrams written under the (ANSI standards)
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Configuration Management Analyst Resume Examples & Samples
- Research and analyze issues and problems in acquisition, engineering design changes, change impacts to design interface, cost, and logistics; determine alternatives; and recommend approaches/solutions
- Collaborate daily with customer(s) to define, coordinate, and track the status of multi-program tasks, engineering changes and change instructions, maintain metrics and advise on technical and configuration management planning and implementation
- Develop and/or review program reports, technical papers, drawings, specifications, procedures, etc.; provide comments; and organize, consolidate, adjudicate comments from various organizations, and prepare reports
- Prepare program management correspondence, (i.e., letters, memoranda, and route sheets); develop plans, charts, spreadsheets, and presentations. Prepare analytical reports and meeting minutes
- Advise the customer configuration manager(s) as subject matter expert on program planning, development, and implementation of configuration management functions to meet customer program goals and objectives
- Interface daily with various engineering, program management, and logistics task leaders to exchange information and coordinate related task performance
- Supervise configuration management analyst team in accomplishment of tasks, and train junior-level personnel in the technical aspects of assigned work
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Configuration Management Analyst Resume Examples & Samples
- Take ownership of the integrity of the source code and build environment
- Communicate release documentation and availability
- Maintain and support Development and QA infrastructure deployments
- University degree in Computer Science or related field
- Experience working with configuration management tools
- Experience in defining and improving software processes
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Configuration Management Analyst TS Resume Examples & Samples
- Have experience developing and maintaining scripts
- Possess excellent ClearCase and ClearQuest experience
- Provides guidance and work leadership to less-experienced staff members
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Configuration Management Analyst Resume Examples & Samples
- Expertise in the use of MS Windows and Office Professional software
- Expertise in creating Work Breakdown Structures
- Expertise in the use of MS Project
- Proficient in the use of SharePoint and Project Server
- Exceptional verbal and written communications skills
- Ability to analyze and write at a technical level is highly preferable
- Must have a demonstrated knowledge or experience in project management or project leadership including but not limited to project planning and monitoring, scope, time, cost, quality, communications and risk management, integration management, active application of project development life cycle, facilitation, business process modeling, and organizational change experience
- Experienced in the use of requirements and configuration control software such as (CVS, Clearcase, and/or Req-Pro)
- Ability to work independently and with limited supervision
- Knowledge of project life cycle, work breakdown structure, risk management, issues management
- Proven knowledge in configuration management methodology and project management methodology is highly preferred
- Ability to obtain and maintain a Moderate Risk Public Trust (MRPT) through DoS Background Investigation is a condition of continued employment
- Project Management Institute Certification: Certified Associate Project Manager (CaPM) or Project Management Professional (PMP) certification within 12 months
- Two (2) to five (5) years in configuration management and control and project management in an aerospace or aviation technical environment is required
- Project Management Institute (PMI) Certifications are highly desirable
- Working knowledge of the CMMI at Level III as well as the 42 Project Management (PM) Processes, five process groups, and nine knowledge areas and earned value management (EVM) is also highly desirable
- Minimum of a bachelor’s degree in a management discipline, bachelor’s degree in project management from an accredited college, B.S. in engineering, or B.S. in engineering technology
- A Project Management Institute (CAPM or PMP) certification can substitute for two (2) years of the four (4) years of college (Required to still have an AS or AA with the CaPM certification)
- Master’s degree in an associated discipline is desirable
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Configuration Management Analyst Resume Examples & Samples
- Builds and Controls of Windows applications
- Scripting using Perl/VBScript/Python/Window batch
- 3+ years of experience with configuration management fundamentals
- 3+ years of experience with continuous integration tool including Jenkins
- 5+ years of experience with perl, vbscript, python, windows shell scripts
- 6+ years of experience with working in Windows environments
- Familiarity with the software development lifecycle
- Experience with programming languages a definite plus
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Senior Configuration Management Analyst Resume Examples & Samples
- 5-8 years experience in software configuration management
- Experience with IBM Rationale ClearCase, or equivalent software configuration management (SCM) tool
- Bachelor degree in Business Administration, Computer Science or equivalent
- Active Secret Clearance is a MUST
- Experience with Microsoft Team Foundation Server (TFS)
- Familiar with the US Navy Joint Mission Planning System
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IT Service Asset Configuration Management Analyst Resume Examples & Samples
- Work with IT Teams to identify, control, maintain and verify assets in the IT Configuration Management Database (CMDB)
- The relational dependencies of each system, providing essential information in the assessment of Changes and/or Incidents to minimizing risk and exposure
- Assist with planning, auditing, validating, status accounting and reporting on CMDB activities
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Asset / Configuration Management Analyst Resume Examples & Samples
- Monitor assets both deployed and in stock, managing reporting to ensure the IT Procurement team can replenish inventory based on established safety stock levels and demand
- Run necessary daily, weekly, and monthly reporting to keep the Leadership team fully informed by reporting any discrepancies that create risk of lost equipment or data
- Collaborate with Desktop Engineering regularly to assist with ensuring the product catalogs are up to date and there is coordination on sun-setting verses introducing newer model devices into the network
- Perform accurate data entry and asset tracking of various IT assets in Cherwell Asset Management with an emphasis on ensuring we have adequate location configurations
- Monitor asset labeling to ensure we have an accurate naming/labeling of all devices
- Monitor the Asset Management email box to ensure we are responding to inquiries as quickly as possible
- Assist with Cycle Counting assets for accuracy and investigate discrepancies
- Support asset warranties by working with the internal Bench Techs and TDC to ensure all RMA’s are sent back for repair and then tracking their return
- Participate in meetings related to implementing new or improved TDC procedures as well as functioning safely on the job and following all company guidelines
- Collaborate with IT Reclamation to ensure we are keeping re-deployable assets, salvaging the right equipment, and keeping accurate records of all salvaged assets
- Work directly with Project Managers on any special projects that we can leverage existing inventory on
- Work with Finance on future AR funding requests
- High School and 4 years college preferred
- 7-10 years or more in IT Asset Management
- Industry-related certifications such as IT Asset Management or related ITIL Certification
- Related experience in IT Asset Management preferably in the airline industry and/or additional experience in an IT Asset Management application to monitor, plan for demand, track and audit asset movement preferred
- Must have a complete understanding of IT Asset Management and willing to take on all challenges related to this role, must be proficient in all Microsoft Office tools with an emphasis on Excel for reporting
- Must also possess experience directly related to an Asset Management database for managing IT equipment
- Candidate must be an effective written and oral communicator, able to collaborate with others with the ability to reach out to many across a large organization
- Must be able to build effective partnerships
- Must demonstrate math skills as they relate to inventory management
- Must be able to manage time wisely and function independently with little direction
- Ability to function with a continuous improvement mind-set, never settling for mediocrity
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Configuration Management Analyst, Senior Resume Examples & Samples
- Experience with CM processes, methods, and tools, including Mercurial, ClearQuest, or OpenAudit
- Experience with configuration management principles and processes
- Knowledge of the system and software development lifecycle
- Knowledge of the application of quality assurance to projects and products
- Experience with process or workflow automation tools and databases
- Experience with Configuration Control Boards (CCBs)
- Experience with Distributed Mission Operations (DMO) and Live, Virtual, and Constructive (LVC) training environments
- Knowledge of data management
- Knowledge of DoD and AF Cybersecurity guidance and controls
- CM Certification preferred
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Configuration Management Analyst Resume Examples & Samples
- Demonstrate strong confidence in abilities and knowledge
- Experience working in a highly regulated environment
- Solid understanding of
- High school diploma or equivalent, Bachelor's degree in a related area preferred
- 3-5 years of related experience with
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Configuration Management Analyst Resume Examples & Samples
- Implementing the Configuration Management process for establishing and maintaining consistency
- Provide Configuration Management oversight to verify that systems perform as intended
- Assist in the day to day run activities for the Configuration Management Team (researching Configuration Items, metrics, participating in Change Advisory Board meetings, etc.)
- Work directly with support teams to input and maintain data through automated and manual procedures
- Find and remediate data inconsistencies and gaps through automated and manual procedures
- Use tools such as Data Certification to ensure data is appropriately reviewed and maintained by relevant stakeholders
- Assist with training stakeholders on configuration management process and procedures
- Review, analyze, and document the effectiveness and efficiency of existing Configuration Management related processes/procedures and assist in developing strategies for improving or further leveraging these solutions
- Conduct preliminary reviews to define needs and determine feasibility of design
- Perform configuration data audits to ensure accuracy
- Ensure necessary Configuration Management support documents exist and are maintained
- Applies use of tools to identify or refine requirements such as data modeling, use case analysis, workflow analysis, and functional analysis
- Minimum 3 years related experience
- Excellent written and verbal communication skills, especially the ability to communicate on technical concepts to technical and non-technical audiences
- Ability to communicate confidently and clearly on conference calls, in meetings, via email, etc
- Experience with a major ITSM platform
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Configuration Management Analyst Resume Examples & Samples
- Manage the baseline configuration for software, hardware, and related documents as well as the data/information repository
- Provide administrative support to the customer governance boards (scheduling, agendas, minutes, running meetings/boards)
- Prepare and provide recommendations for Project Management Framework (PMF)
- Develop, maintain and provide procedures to manage the PMF
- BS in engineering or a technical discipline
- Exceptional writing skills including thought development
- Attention to detail in all areas of work
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Configuration Management Analyst Resume Examples & Samples
- Associates Degree or equivalent experience (Equivalent experience can be: A minimum of 2 years’ experience in one or more of the following areas: 1) Configuration Management of documents and data, 2) Interpreting blueprints and problem solving, 3) Shipboard trade experience or 4) Related knowledge gained through Military service
- Knowledge or experience with configuration management principles
- Ability to maintain high level of attention to detail and data integrity
- Must be able to read and understand various technical documents and disclosures
- Must be able to demonstrate the ability to produce high quality work
- Must possess experience working with computer systems
- Must be a self-motivator with a strong awareness of procedural compliance and data integrity
- Knowledge or experience with configuration management principles is a desirable
- Experience with new construction and/or delivered ships
- Awareness of EB's 3G, TEAMCENTER, JCALS, and ELCADD systems is a plus
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Configuration Management Analyst, Lead Resume Examples & Samples
- Develop and maintain a Configuration Management Plan (CMP) throughout the life of the project that is consistent with the customer Systems Engineering Plan (SEP)
- Ensure all development and system configuration tasks and resources adhere to the CM Plan and processes
- Perform audits of the CM process to ensure it is being followed and to identify any areas for refinement
- Collect and report on metrics related to the CM Process
- Serve as the primary point of contact to the Government for all CM matters
- 7 years general configuration management experience with 5 years developing, executing, and managing configuration management of information or business systems experience
- Candidate should exhibit a superior degree of discretion and autonomy
- Strong communication skills and the ability to work effectively in a team environment
- Bachelors in Computer Science, Math, Information Systems, Business, or relevant technical field
- Experience with CM tools such as No Magic’s Cameo and Subversion
- Knowledge of Federal Acquisition and Procurement regulations, requirements, and processes including a comprehensive understanding FAR/DFARS compliant processes
- Demonstrated knowledge of industry best practices and exposure to multiple project management methodologies and tools
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Business Asset & Configuration Management Analyst Level Resume Examples & Samples
- Familiar with ServiceNow and deep knowledge of Assets/ CMDB to track financial, inventory details of hardware, software and virtual infrastructure as well as non-IT assets throughout their lifecycle
- Record all maintenance activities, enabling IT to perform regular audits, until asset retirement
- Perform day to day administration of ServiceNow system, including making approved changed to process and work flows – primarily Assets and CMDB
- Perform ServiceNow implementation tasks but not limited to: configuration, integration, custom development of CMDB
- Understand the clients design guiding principles with proper alignment with the Design Lead
- Be able to understand a requirement and document it, to provide design and configuration guidance when required in the fields of Asset and CMDB
- Develop clear and concise technical and process documentation of the functionalities and Asset, CMDB requirements, making use of the knowledgebase module within ServiceNow / Build and implement use cases
- Measuring the impact of the required functionality and required interface on the existing data
- Propose and document the test cases to be considered and work with business users to identify and refine business requirements and workflows
- Manage proper alignment with Development team and testing team, act as a source of escalation to the Design Lead and Technical Lead
- Communicating progress and updates to teams and stakeholders
- Design and configuration guidance in the field of assets / CMDB
- Weekly reporting on all aspects of the design
- Build and implementation of Assets / CMDB requirements / use cases
- Knowledge of Performance Analytics, Discovery and Asset Management
- Relevant experience in the field of Asset and configuration management/CMDB within ServiceNow
- Relevant experience in the field of reporting within ServiceNow/ Performance Analytics
- Strong knowledge of IT Service Management & Operations knowledge (ITIL v3 Certifications)
- Consulting / client service / Team leader experience considered a plus
- Strong communication and interpersonal skills including an ability to convey technical information using non-technical language
- Working proficiency in English
- Approx. 3-5 years’ relevant experience in a similar capacity with a large organization
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Configuration Management Analyst Resume Examples & Samples
- 5+ years of experience in IT
- Experience with the Defense Information and Intelligence Enterprise (DI2E) Tool Suite, SharePoint, and Intelink
- Experience with training and guiding non-DI2E Tool suite or SharePoint users to learn and adopt DI2E or SharePoint solutions
- Knowledge of federal government or DoD IA security controls
- Experience with DoD Wiki Web-based collaborative tools
- Certified Knowledge Manager (CKM) Certification a plus
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Configuration Management Analyst Resume Examples & Samples
- Develops and maintains the integrity of complex software, hardware and documentation throughout the project or task life cycle
- Determines approach for resolving discrepancies. Supports implementation of new strategies as appropriate
- Develops and maintains account/region standards and procedures to ensure that configuration management controls are capable of supporting deployment activities and implementations to meet business needs
- Interprets configuration management activities and tools as defined for the account and applies them to project activities. Works with the project manager to develop configuration management plans,milestones,and schedules for projects
- Revises and assists in implementing new strategies as appropriate
- Ensures version control integrity for software and non software components by reviewing account requirements
- Establishes approach for resolving discrepancies to ensure requirements are met
- Performs audits for projects or accounts according to the configuration management plans
- Ensures baselines are established and approved by the appropriate control board
- Develops initial technical installation guidelines and other documentation of hardware and software standards to facilitate tracking
- Assists customers and support personnel in understanding product configuration
- Assists lead personnel for assigned accounts/regions.Provides leadership and work guidance to less experienced personnel
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IT Configuration Management Analyst Business Functional Analyst Resume Examples & Samples
- Proposing and agreeing with the wider Service, Asset and Configurations Management (SACM) team on those CIs to be uniquely identified with naming conventions; ensuring that configuration system users comply with identification standards for object types, environments, processes, lifecycles, documentation, versions, formats, baselines, releases and templates
- Liaising with the Head of Service, Asset and Configuration Management on population of the CMS
- Using the CMS to facilitate impact assessment for Requests for Changes (RFC) and to ensure that implemented changes are as authorised
- Performing Configuration audits to check that the IT inventory is compliant and consistent with standards and initiating any necessary corrective action
- Creating and maintaining documentation and operational procedures
- Providing pro-active recommendations for process improvement
- Acting as first point of contact for customer queries and requests for service to the SACM team
- Maintaining project status information and status accounting records and reports
- Experience operating within an Information Technology Infrastructure Library (ITIL) or Information Technology Service Management (ITSM) aligned organisation
- Experience working in a target focused, results oriented role of a similar level
- Educated to degree level or equivalent qualification or experience
- ITSM Certification e.g. ITIL Foundation, ITIL V2 Practitioner, ITIL v3 Intermediate (Desirable)
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Configuration Management Analyst Resume Examples & Samples
- Provide executive support to the Enterprise Review Board, including scheduling meetings, developing agendas, assisting project managers who are on the agenda and assisting the Chair
- Manage and document the configuration baseline and control process for customer applications, monitor adherence of CM processes throughout development life cycle development
- Reviews configuration change requests and verifies, tracks, and documents configuration changes
- Responsible for maintaining Customer's document baseline--including processing of Requests for Change (RFCs), library management, document audits
- Works with delivery team product owners, project managers, and engineering teams in analysis, development, test, and production support to ensure delivery of updates and enhancements through the SDLC that directly impact business operations
- Knowledge requests for Change (RFCs) through a Configuration Management Process
- Strong business acumen and customer relation skills
- Responsible and reliable; follow up on actions and the ability to multi task
- Current BI with TS/SCI clearance and knowledge/experience working in the Intelligence Community
- Space domain knowledge
- Familiarity with the Intelligence Community, and associated government agencies
- Proven track record of success within the government, military, or defense industry
- Ability to work in a Government environment as part of a multi-contractor team
- Robust written and verbal communication
- A passion for learning, helping others, sharing team knowledge, and contributing value to the mission in any way possible
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Configuration Management Analyst Resume Examples & Samples
- Bachelor’s in Computer Science or related field or proven equivalent experience
- Experience in the information technology field
- ITIL v3 Certification
- Good written, presentation and verbal communication skills
- Problem solving and analytical capabilities
- Database Knowledge
- Network Knowledge
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Configuration Management Analyst Resume Examples & Samples
- Ability to process customer requests through BMC Remedy system for software change or update requests and hardware configuration updates of changes
- Ability to interact with the customer and or requestor to ensure understanding of the scope and requirement
- Able to create and complete documentation of tracking and resolution actions within Remedy
- Knowledge on how to document and record network configuration changes
- Ability to coordinate modification of records for management control for new software procurement actions
- Able to establishes change orders and prepares for change authorization and documentation by company and subcontractor
- Experience preparing reports of change effect on overall software product
- Ability to establish and maintain a strong working relationship with all team members
- Current Top Secret security clearance
- Experience support a DoD customer
- Ability to maintain and update relevant network systems and process documentation
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Engineering Configuration Management Analyst Resume Examples & Samples
- Associates Degree or equivalent experience (Equivalent experience can be: A minimum of 2 years’ experience in one or more of the following areas: 1) Configuration Management of technical documents and data, 2) Ship certification, 3) Shipboard trade or 4) Related knowledge gained through Military enlistment
- Applicant must be able to read and understand various technical documents
- Applicant will be expected to support ship certifications during off –hours and weekends when required
- Applicant must be a self-motivator with a strong awareness of procedural compliance and data integrity
- Ability to demonstrate previous experience in performing at high quality level is desired
- Awareness of EB’s 3G, JCALS, and ELCADD systems is also a plus
- Add Your Resume to Our Talent Pools
- Electric Boat News, Press Releases and Submarine Images
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Configuration Management Analyst Resume Examples & Samples
- Identifies and maintains the original configuration of all documentation
- Tracks all problems and changes in documents and reports changes and current configuration
- Supports audits to verify that requirements of all baselines have been met
- Formulates or reviews proposed changes and,
- Research SharePoint search capabilities and security access controls
- Determine best practices for incorporating third party applications with SharePoint
- Research industry standards for building an installing SharePoint organizational sites
- Ability to build effective relationships with customer as well as staff
- Proficiency with other Microsoft Office suite products, to include PowerPoint, Excel, and Word
- Excellent Configuration Management, and organization skills
- Exhibit pro-active, agile, and dependable qualities
- Knowledge of Configuration Management disciplines
- Prior customer experience
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Configuration Management Analyst Resume Examples & Samples
- Analyzes changes of product design to determine the effect on the end product design and function and determines and prepares documentation necessary for change
- Coordinates with other core business processes to determine a process for change reporting
- Reviews released engineering change data and changes documenting activities to ensure adherence to configuration management procedures and policies
- Support the implementation phase of the change process in development and production
- Attend European Change Review Board/Change Implementation Board meetings and support the developments of the ECO implementation plan
- Support projects to increase European capabilities for the Flow organization
- Support global projects when required by the business development objectives
- Support the process to minimize the Engineering Change Request cycle time
- Continuously work on improving the European CM processes and procedures
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Configuration Management Analyst Resume Examples & Samples
- Must possess have experience working with computer systems
- Experience with new construction and/or delivered ship and 3G and Teamcenter databases is considered a plus
- Awareness of EB's 3G, TEAMCENTER, JCALS, and ELCADD systems is also a plus
- Special Job Alerts
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Configuration Management Analyst Resume Examples & Samples
- Bachelor’s degree from an accredited college in a related discipline, or 4 years equivalent experience/combined education, with minimum of 10 years or more of professional experience
- Demonstrated ability to determine work requirements and perform work without supervision
- Demonstrated capability to lead a team ranging from entry through senior level SE and/or SME to accomplish a technical function being supported
- Proficient in use of Microsoft Office Tool Suite
- Demonstrated ability to multi-task and work independently; self-starter
- Master’s degree in a field relevant to a technical function being supported
- Minimum 4 years’ experience working in the customer’s domain
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Configuration Management Analyst Resume Examples & Samples
- Develop configuration management plans
- Establish baselines for new systems
- Track historical lifecycle of Configuration Items
- Audit aircraft modifications/installations against baseline configuration reports and drawings
- Audit mission systems hardware and software against baseline configuration artifacts
- Support change management by routing problem reports, change requests, and change notifications
- Lead change review boards and participate in configuration control boards
- Collect CM-related metrics and generate weekly reports
- Generate weekly meeting agendas and meeting minutes
- Organize program deliverables using collaboration software and CM tools
- Excellent communications skills to interface with customers and peers
- Proficient knowledge of computer systems, SQL databases, SharePoint, and Microsoft Excel
- Working knowledge of MIL-HDBK-61A and/or MIL-STD-3046 and other standard industry CM practices
- Eligible to obtain Top Secret clearance
- Systems engineering experience
- Knowledgeable on aircraft structures
- Software CM experience
- Active Top Secret clearance
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Configuration Management Analyst Resume Examples & Samples
- Accountable for client relationships for external and internal customers, software configuration vendors, and software development project teams
- Complete all tasks assigned meeting deadlines with a high level of accuracy and completeness
- Help define Software Configuration Management policies and plans and enforce those policies and plans across the development teams
- Ensure configuration objects for projects are identified and naming conventions/versioning schemes are defined and communicated
- Analyze configuration requirements for all applications
- Define and manage the methods and tools to identify and control changes to the software throughout its development and maintenance including version control, change control, and traceability
- Perform regular audits of software to ensure compliance with Change Management policies
- Perform software builds/packaging and deployments ensuring that this build process adheres to policy, process, best practices, and standards and is fully automated, repeatable, reproducible
- Create and maintain automation of builds, deployments, and standard tasks using tools and standards
- Support reduction of overall software life cycle cost by providing a foundation for product and project measurement
- Maintain and administer all systems and tools supported by the CM team with a 99% uptime
- Regularly review current processes, procedures, and systems and recommend improvements to appropriate management levels
- Plan, manage, and implement improvement projects as assigned
- Track statistics on standard tasks including but not limited to builds, deployments, branch creations, and merges
- Report status on projects weekly to appropriate management levels
- Identify risk and issues related to SCM
- Coordinate with internal and external team members to obtain approvals, manage and coordinate change implementations, monitor and report on implementations, review and close change requests assigned to you
- Review change requests for accuracy, thoroughness, and timeliness
- Compliance with all APG policies and procedures
- Compliance with all GPC policies and procedures
- BS degree in computer related field or equivalent work experience
- Solid interpersonal, verbal/written communication, organizational, and planning skills
- Experience with SDLC models; Agile, Iterative, and Waterfall
- Strong technical analysis experience in system design and requirements specs
- Ability to demonstrate a process for learning, documenting, and disseminating system information
- Ability to seeking out resources to gather information for troubleshooting and root cause analysis
- Proven track record of providing excellent customer service
- Ability to demonstrate the desire to learn and expand your skills / knowledge
- Jira Administration
- Subversion Administration
- Windows, Solaris, and Linux Server Administration (including IIS, JBoss, Tomcat)
- Ability to read and write .Net code (C#)
- MySQL, Oracle, Microsoft SQL / Transaction SQL
- Maven 2 and 3
- Shell Scripting / Windows batch scripting
- MSBuild and Visual Studio
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Configuration Management Analyst Resume Examples & Samples
- Perform traditional configuration management at the enterprise level within the context of a governance system to manage incoming new requirements, priorities and the overall enterprise baseline
- Facilitate various approval and technical boards for the Customer, including developing agendas, publishing read ahead packages, running an efficient meeting, capturing and publishing minutes, capturing and assigning action items, maintaining an action items repository, maintaining SharePoint web pages to host all information
- Manage the process interfaces with lower level organizations
- Identify integration issues and coordinate TEMs to resolve them
- Support Boarding Process and Documentation
- Have a focus on enterprise integration across the Center managing a set of project life cycle processes, some of which include managing and baseline documents and projects
- Develop additional standard operating procedures/processes as needed and identify and implement process improvements
- Bachelor’s degree in or related field
- Comfortable working at an Enterprise level with senior customer management
- Ability to confidently lead a decision meeting, capture actions and minutes and confirm what was decided at the end of the meeting
- Good time management skills; ability to support multiple projects; ability to multitask and manage competing priorities
- Demonstrated ability to work with customers providing detailed and unbiased feedback, guidance, and recommendations
- Demonstrated ability to quickly ramp up to support the customer’s needs, clearly communicate (orally & written) ideas, work autonomously, take the initiative to provide creative alternatives to intractable challenges or systemic problems
- Must be a team player and possess a strong ability to work collaboratively with a diverse team as well as work independently with minimal supervision
- Demonstrated ability to work effectively at all levels in an organization
- ITIL certifications
- CMII or CMPIC certifications
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Configuration Management Analyst Resume Examples & Samples
- Collaborate with all product teams to deliver quality products on time
- Maintain and manage release and development source code branches
- Work with improving automated build, deployment and continuous integration tools (examples: Team Foundation Server (TFS), Git and Octopus Deploy)
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Senior Configuration Management Analyst Resume Examples & Samples
- Maintain and support R&D server infrastructure
- Work with the Development DBAs to maintain and support the R&D database infrastructure
- Drive the process for releasing software to customers including patches and maintenance releases
- Be accountable for communicating release documentation and availability
- Proactively improve build configuration and automation to efficiently manage the release of code
- Experience with source code version control systems
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Service Asset Configuration Management Analyst Resume Examples & Samples
- Monitoring and verifying CMDB integrity for network configuration items
- Control and Maintenance of the CMDB
- Participates in Change Management evaluation process
- Provides input to identify opportunities to improve or reengineer the Configuration Management Processes
- Creation and maintenance of dependency maps
- Ensure that accurate configuration information is available to other key service management processes
- Support configuration metric reporting
- Run periodic discovery tool to capture current CIs in production
- Generate e-smart reporting output for verification against current baseline
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Configuration Management Analyst Resume Examples & Samples
- Minimum of 4 years experience in Navy Programs/projects in support of Configuration Management
- Experience in process and procedures related of Navy Lab support and CM
- Degree (Bach/Assoc) in Business Admin, Computer Science or Equivilant
- EW experience
- Associated NAWCWD and NAVAir experience in project controls/reporting
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Configuration Management Analyst Resume Examples & Samples
- Creates and revises Engineering Release Authorizations
- Provides estimates for completion for assigned programs
- Provides configuration management support regarding physical configuration audit activities
- Documents the version description and other configuration management data as needed
- Analyzes and maintains the contents (hard copy and/or electronic copy) of the configuration management library, notifying appropriate personnel of updates
- Identifies, verifies for completeness, and controls commercial off-the-shelf software
- Assesses the various versions/releases of designated software through inspection and research
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Configuration Management Analyst Resume Examples & Samples
- 2+ years of experience with providing configuration management support
- Experience with using commercial configuration management tools
- Experience with using systems development processes
- HS diploma or GED and 8 years of experience with enterprise infrastructure configuration
- Experience with providing asset management or change management support
- AA or AS degree and 6 years of experience with enterprise infrastructure configuration, BA or BS degree and 4 years of experience with enterprise infrastructure configuration, MA or MS degree and 2 years of experience with enterprise infrastructure configuration, or PhD degree preferred
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Configuration Management Analyst Resume Examples & Samples
- Establish change orders and prepare for change authorization and documentation by company and subcontractor
- Review and analyze engineering change data and coordinate the formal Release Process with engineering, quality, support, and manufacturing activities
- Utilize Program CDM tools and databases to retrieve and distribute documents for review; coordinate with appropriate review teams, as required
- Maintain the Configuration of all serialized/configuration tracked parts during PDM
- Participate in Configuration Control Boards and ensure Program CDM requirements are reflected in resulting engineering
- Identify, coordinate, and expedite action items in support of the CDM process
- Bachelor's Degree from an accredited university
- 3+ years' of combined experience (professional and/or internship) in areas of engineering or manufacturing related data (logistics, procurement, contracts, etc.), configuration management, engineering documentation, technical writing, product data management (PDM), technical change management or product lifecycle management (PLM); Master's Degree can satisfy 2 years of professional experience requirement
- Demonstrated ability to work in a highly collaborative team environment and communicate effectively with diverse customers, including upper management
- Professional proficiency with MS Office applications Outlook, Word, PowerPoint and Excel
- Active (or active within past 24 months) DoD Secret or Top Secret Clearance
- Single-Scope Background Investigation (SSBI) adjudicated within past 5 years
- Active Sensitive Compartmentalized Information (SCI) access OR SCI eligibility
- Understanding of Baseline Management including: Project Management, Configuration Management, Data Management, and Change Management, ideally in aerospace, DoD or government fields
- Experience with ENOVIA Matrix, Clearquest or other PLM/PDM tools
- Bachelors in a Science, Technical, Engineering or Math (STEM) Discipline
- Experience in configuration management tools, practices, and procedures as described in MIL-HDBK-61A, Configuration Management Guidance
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Senior Configuration Management Analyst Resume Examples & Samples
- Previous experience in a Configuration Management or security assurance role
- Solid understanding of controls, compliance and audit methodologies
- Ability to work well in crisis situations
- Bachelor's degree in IT related field
- 5 plus years of related experience with
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Configuration Management Analyst Resume Examples & Samples
- Identified service priorities and criteria of IT Service needs and opportunities. Makes recommendations for improvement
- Presents recommendations for service improvements based on Production Control best practice models and methods
- Must be able to facilitate discussions with technology teams to gain understanding of their reporting needs and use information in the development of the process and or service
- Enforce and/or presents changes for quality of service guidelines for dealing with customers, completing services, and overall customer satisfaction
- 3-7 years of Configuration Management PROCESS experience
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Configuration Management Analyst Resume Examples & Samples
- Provide input to create or change of product models, offering items, offering structures, and/or offering rules during creation and technical and functional assessments
- Provide input and guidance to orchestrate offering changes and their impact and ensure synchronized offering and fulfillment change control
- Review or approve product and offering item creation and change requests in accordance with product controllership and orchestrated change process requirements
- Create and update global product Items, offering identifiers, offering construct items and structures within appropriate IT platforms
- Setup/load/maintain all technical, regulatory, and commercial rules and guidance for offering identifiers and offering Items. Accountable for Product Model Rule Master
- Setup and maintain fulfillment items and structure(s) within the Fulfillment Configuration
- Ensure functionality across product data configurations
- Lead phase-in/out configuration orchestration
- Validate the offering structure, rules and regulatory compliance prior to release for use by sales in requested target market(s)
- Release compliant offerings for use in target market(s)
- Partner with applicable cross functional team members to ensure offering accuracy and commercialization execution
- Liaison between commercial and product teams to provide offering content feedback
- Provide early detection of potential conflicts found in change requests and highlight simplification opportunities
- Bachelor’s Degree in Computer Science, Business, Engineering or related field equivalent (defined as a High School Diploma/GED and a minimum of 8 years relevant work experience)
- Experience and demonstrated aptitude as a project team member in a commercial, technical, or operations environment
- Experience coordinating cross-functional project team members
- Demonstrated ability to drive project design plans to completion
- Previous experience working with IT Platforms for Product Data Management or Commercial ERP (Enterprise Resource Planning) systems such as PDM, GPM and Inquiry to Order (ITO) platforms (such as Sales Workbench)
- Experience working in a regulated business (FDA, ISO,etc.)
- Strong working knowledge of the English language (oral and written)
- Demonstrated experience as a Project Team Leader
- Experience working in ITO platforms, such as: Sales Workbench, Siebel, QRP, etc)
- Demonstrated experience with global product life cycle management
- Demonstrated technical skills with the ability to comprehend new computer based tools/applications quickly
- Demonstrated willingness to learn and operationalize new processes, as well as navigate unfamiliar situations
- Self-starter, energizing, results oriented, and the ability to organize and manage multiple priorities
- Demonstrated success working collaboratively with global and cross-functional teams members
- Demonstrated facilitation, negotiation, and conflict resolution skills in driving closure on decisions and issues
- Problem analysis and problem resolution at both a global and functional level
- Ability to work within a matrix organizational environment
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Configuration Management Analyst Resume Examples & Samples
- Manage the baseline configuration for related work artifacts as required
- Assist project team in defining and documenting project configuration items
- Control, track, and report changes to configuration items
- Manage and track changes to program baselines, schedules, and progress in achieving control gates
- Develop and implement CM processes and procedures as defined in Governance documentation
- Practices include: scheduling and running of various customer groups' internal engineering review panels, program review boards, partnership meetings, program management boards
- Shall ensure that agendas, request-for-changes, and any other required documentation are disseminated to all appropriate participants
- Maintain and update all configuration controlled documents needed for meeting and boards. Include leveraging and creating shared network file structures, maintaining SharePoint Site repository for documents
- Bachelor’s degree from an accredited college in a related discipline, or 4 years equivalent experience/combined education, with minimum of 15 years or more of professional experience
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Configuration Management Analyst Resume Examples & Samples
- Updating existing Configuration Management Plans as required and providing technical expertise to product team level CADM personnel as required
- Provide technical expertise for the completion of engineering change proposals, requests for deviation, notice of revisions, and other CADM related documentation
- Responsible to ensure the CM program and processes are executed
- Provide CADM status and insight to PM AME management personnel as required
- Bachelor's degree in Engineering, Business Administration, or equivalent experience (8 years of related experience may be substituted for degree)
- Minimum of eight years related experience (total of 16 years of related experience required if no degree)
- Due to the nature of work we perform for the US Government, US Citizenship is required
- In-depth knowledge of EIA-649-B and MIL-HDBK-61A
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Configuration Management Analyst Senior Resume Examples & Samples
- Telephoning skills
- Good self-management
- 8 years or more experience using technologies spanning Open Systems (e.g., middleware, databases, storage, servers) and Network (e.g., routers, switches, circuits, ups) environments
- 5 years or more experience using an ITSM tool suite (e.g., Remedy, Service-now, etc.)
- ITIL Foundation Certification V3
- Excellent presentation skills - ongoing training on tool/process
- A good team player, self-motivated and ability to work with little supervision
- Experience with Excel & Cognos and has ability to generate complex reports that involve pivot charts
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Asset & Configuration Management Analyst Resume Examples & Samples
- Applies knowledge of telephony systems, hardware, and software to develop solutions to highly complex business problems
- Creates and implements complex telephony solutions to meet business and client requirements
- Interfaces with operations and account management staff to implement and manage client programs
- Plans for upgrades and expansion within the unclassified telephony infrastructure
- Communicates and provides input to leadership in determining direction of the organization as it relates to emerging telecommunication technologies
- Keeps abreast of functionality of new systems
- Enforces the use of procedures for incident management, change management, capacity management, and configuration management for the Telephony team
- Tracks and maintains awareness of recurring issues; escalates to management
- Interfaces with client to determine their telephony needs
- Makes sure that team documentation is updated and maintained
- Eight (8) years of experience as a CM in programs and contracts of similar scope, type, and complexity are required
- Bachelor’s degree in a technical or business discipline from an accredited college or university is required
- A Master’s degree may be substituted for two (2) years of experience, reducing the total years of experience to six (6). Four (4) years of additional CM experience may be substituted for a Bachelor’s degree
- If assigned to a developmental program, one (1) year of experience using a source code control system for a developmental program of similar scope and complexity is required
- Experience doing IT asset data entry and configuration management
- Proficient using Microsoft Office suite
- Experience in Asset and Configuration Management
- ITIL Configuration Management Certified