Communication Analyst Resume Samples

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DS
D Sawayn
Dedrick
Sawayn
2128 Mireille Streets
Phoenix
AZ
+1 (555) 957 5197
2128 Mireille Streets
Phoenix
AZ
Phone
p +1 (555) 957 5197
Experience Experience
Los Angeles, CA
Strategic Communication Analyst
Los Angeles, CA
Bechtelar, Connelly and Krajcik
Los Angeles, CA
Strategic Communication Analyst
  • Serve as the media spokesperson on the mission and vision of the requiring office
  • Participate in Strategic Communications project meetings to provide senior leadership updates on issues, upcoming meetings, briefings, and taskers related to assigned projects
  • Develop and refine top-level briefings for public presentation for the JPEO-CBD to be utilized at various DoD-related conferences and JPEO-CBD HQ events
  • Remain abreast of news media reports and evaluate emerging trends in the development of medical countermeasures to prevent, diagnose, and treat the effects of CBRN threats and emerging infectious diseases
  • Manage public affairs issues, responses, and concerns, as well as the perceptions of stakeholders
  • Confer with internal and external stakeholders to determine subject material to be developed for display, publication, or distribution
  • Lead and assist in the research, organization, writing, and editing of technical documents intended for public release
Los Angeles, CA
Shelf Edge Communication Analyst
Los Angeles, CA
Metz, McCullough and Raynor
Los Angeles, CA
Shelf Edge Communication Analyst
  • Captures sets that are created by the Business Development Manager / Buyer (BDM / Buyer) for refresh store execution
  • Efficiently prepares and operates the H-E-B Assortment tool and can effectively present the information to the Business Development Manager / Buyer
  • Manages and corrects daily exceptions
  • Creates and delivers training material for delivery of new processes and technology
  • Develops and maintains database of section size information and space allocation
  • Provides lead for new store plan-o-gram support project
  • Coordinates training events for stores or client groups
present
San Francisco, CA
Resource Management & Customer Communication Analyst
San Francisco, CA
Lakin and Sons
present
San Francisco, CA
Resource Management & Customer Communication Analyst
present
  • Workforce Management (WFM)
  • Participate in limited project work as delegated
  • Provide input on policies & procedures
  • Participation in limited project work as delegated
  • Reach out to customers on key company initiatives
  • Managing user schedules; Setting up, maintaining and monitoring user schedules and exceptions
  • Receive and dispatch support incidents
Education Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
Arizona State University
Bachelor’s Degree in Computer Science
Skills Skills
  • Self-motivated, reliable, dependable, flexible
  • Excellent interpersonal and verbal/written/presentation communication skills
  • CM documentation experience
  • Assist multiple contractors and teaming partners
  • Ablity to work in a dynamic, fast-paced development environment
  • Adobe Creative Cloud
  • InDesign
  • Robohelp
  • Microsoft Office
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11 Communication Analyst resume templates

1

Visual Communication Analyst Resume Examples & Samples

  • Ensure accurate, consistent, and professionally written communications, specifically but not limited to major events such as quarterly town halls, teams meetings, operating metrics, and community Collaboration/MS SharePoint site updates
  • Responsible for understanding our lines of business well enough to identify the critical issues and to keep those issues in focus in our daily/weekly/etc reporting
  • Facilitate various meetings to share, gather, and report information, data, or feedback
  • Gather and compile metrics and other updates required for meetings and reports
  • Create a variety of PowerPoint presentations and Excel reports for internal meetings and larger company meetings
  • Act as the point person for all ad-hoc communications materials needed to support the CIO
  • The individual must have a demonstrated ability to work within and across information technology disciplines in a matrix organization
  • Analytic abilities, particularly as applied in a Business Analyst or Technical Writer role
  • Extremely competent in both verbal, written and visual communications
  • Highly skilled in Microsoft Office Suite, especially PowerPoint
  • Demonstrated ability to work with Senior Leaders to take complex and sometimes abstract concepts and put them into materials appropriate to the audience
  • Extensive experience in managing multiple priorities with ability to work both strategically and tactically against tight deadlines
  • Ability to compile, analyze and interpret information and prepare executive level presentations
  • Ability to articulate technical concepts in plain language and accurate business terminology
  • Create communications campaigns targeted toward strategic initiatives and audiences
  • Develop executive communications, presentations, reports
  • Cross organizational communications
  • Knowledge of technology and industry trends
  • Multimedia and UX/Usability experience a plus
  • HTML Email template development experience a plus
  • High energy, confident individual that communicates with passion and authority
  • Creative Suite experience is a plus
2

Benefits Communication Analyst Resume Examples & Samples

  • Utilize the appropriate tools and resources to effectively communicate to employees
  • Work directly with team on communications about all benefits subjects from Wellness to medical plans
  • Serve as the liaison to HR Communications and third party communications vendor
  • Write content for employee portal, public benefits website, employee newsletters, e-learning modules and more
3

Kyc Communication Analyst Resume Examples & Samples

  • Produce and distribute internal communications to KYC stakeholders / end users. This includes liaising with stakeholders to serve as counsel and appropriately understand the targeted audience
  • Contribute to monthly and quarterly business reviews (MBR and QBR respectively), representing timely updates from Communications and Training, as well as Market Segments teams where appropriate
  • Assist with ad hoc Communications projects in support of other Utility groups, as needed, including Market Segment and KYC Utility Head
  • Experience understanding and interpreting Web Analytics
  • Must have strong written and oral communication skills, preferably in more than one language
  • Project management experience a plus
  • Highly experienced with Microsoft Office tools (Word, Excel, Power Poin, SharePoint) as well as Adobe Pro
  • Experience with Social Media platforms such as Jive
  • Task-oriented and self-motivated
  • Excellent communication skills, both verbal and written, with versatile ability to communicate to multiple audiences / levels of seniority
  • Excellent editing and proofreading skills a must
  • Ability to thrive in an ever-changing environment, often with ambiguity
4

Internal Communication Analyst Resume Examples & Samples

  • Designs communication solutions in support of business needs and strategy
  • Creates messages with stakeholders
  • Coaches and advises managers on communication
  • Develops communication channels
  • 2+ years ‘experience within internal communications field
  • Bachelor’s Degree from University required, preferably within Communications, Business Administration, Finance, Economics, or Education
5

Communication Analyst Resume Examples & Samples

  • Bachelor's Degree in English, Communicationspublishing, Marketing or related field or equivalent business experience
  • Proficient in Office suite of products, especially Word and Excel, Adobe Acrobat, familiarity with SharePoint, Snag-It, and delivering information via internet channels
  • Proficiency in SharePoint and Dreamweaver is a plus
  • Strong photo/journalism/proof-reading skills
  • Strong understanding of Business Operations/Procedures
  • Strong editing capabilities with advanced usage of grammatically correct verbiage
  • Ability to interact with key liaisons (Product Team & Project Support Team)
  • Knowledge of LPM Process/Platform. Cross channel knowledge a plus
6

Field Risk Communication Analyst Resume Examples & Samples

  • Reports to the Associate of the Field Risk Operations Team in NY
  • Assist with Field communications and training teams when implementing new processes
  • Assist with planning offsite meetings, training sessions and publishing communications to Field Risk Officers
  • Creating with DROs, RROs and CRO Council content/agendas for Offsites, CRO Council meetings, CRO calls and RRO calls
  • Make website updates to the WM Risk website
  • Proactively identify trends utilizing data extractions, analyzing and recommending strategy changes
  • Supports operational risk management, including participating in data remediation projects
  • Bachelor's degree; business or economics degree preferred
  • Proven proficiency in MS Word, PowerPoint, VISIO, Excel
  • Proven proficiency in problem resolution and demonstrated initiative
  • Excellent organizational / time management skills to succeed in a high-pressure / fast paced environment
  • Professional oral and written communication skills
  • Strong research / analytical, and math skills
  • Able to prioritize and multi-task
7

Communication Analyst Resume Examples & Samples

  • Assist with the execution of communication plans and ensure content align with communication strategies and branding
  • Assist with creating, writing and editing communications materials and presentations with a focus on audience
  • Continuous development and maintenance of ITS web presence; manage and update ITS intranet content, pages on TD’s internal social media tool, various publications to ensure timely content and regular participation
  • Manage and prepare communications metrics, including populating internal communications measurement tools and ongoing analysis and reporting of communications activities
  • Support all ITS events and planning – Town Halls, Leaders meetings, ad hoc executive meetings
  • Liaise with partners in TS Enterprise/Segment BMG/Communications, CAPA and within ITS
8

Summer Student Communication Analyst Resume Examples & Samples

  • Assist with the design and implementation of initiatives to build, improve and sustain effective communication
  • Assist with the design and sustainment of a robust on-line employee knowledge-based portal, to house current and relevant information
  • Assist with the deployment of initiatives to engage employees and support sustainment plans to promote employee adoption
  • Assist in preparing presentations for communication sessions, to business partners and management
  • Continually build knowledge and acumen in all aspects of the organization, the business, processes and communications and change management methodologies, best practices
  • Experience in communications and change management methodologies
  • Knowledge of MS Office, PowerPoint and Excel
  • Experience in website design
  • Ability to understand and articulate business /functional information to a variety of audiences
  • Strong relationship building skills - with both management and employee level
  • Superior communication and verbal skills sufficient to translate strategic intent into action across all levels of the organization
9

Business Change & Communication Analyst Resume Examples & Samples

  • Become increasingly self-sufficient in their use of the solution
  • Request, use, manage and maintain master data effectively and efficiently on a global basis
  • Support the implementation of the MSSC through targeted and measurable communications, including
  • Experience and knowledge of change management principles, methodologies and tools
  • Ability to influence others and move toward a common vision or goal
  • Must be a team player and able to work collaboratively with and through others
10

Communication Analyst Resume Examples & Samples

  • Collaborates with Technology CAO and Senior Leadership Committee to ensure key technology initiatives are communicated to Technology staff
  • Curation and creation of articles, blog posts, newsletters, video scripts and commentaries, infographics, outlines and speaker notes to communicate Technology’s vision, strategy and initiatives. This includes writing, editing, and championing of communication’s best practices
  • Ownership of the content review process by internal stakeholders, Corporate Communications and Legal and Compliance, as required
  • Maintain an organized, searchable archive of communications materials produced and help team members across Technology leverage them for a range of purposes, including for use within presentations to business partners
  • Occasionally provide design support to CTO colleagues in creating PowerPoint presentations for meetings with key stakeholders and management across Technology and Invesco
  • Serve as primary Office of the CTO point of communications contact internally for Technology including Strategy, Innovation and Planning and Corporate Communications. Offer them content production support, and leverage their work to inform ours
  • Analyze and deliver quantitative readership metrics and trends to assess the impact of this work and inform future enhancements to our communications channels
  • 3-4 years of work experience, including demonstrated strong proficiency in English with a proven record of writing articles, journalistic experience and portfolios of work are especially welcomed
  • Proven success in proactive, independent role, preferably within the financial services industry
  • Entrepreneurial mindset and comfort working independently and driving own initiatives
  • Mastery of the MS Office suite is required. Experience in Sharepoint and in web design is a plus
  • Intellectual agility – the ability to learn and act on new information quickly and efficiently
  • Team player across all levels of the organization
11

Strategic Communication Analyst Resume Examples & Samples

  • Manages media relations and press releases
  • Maintains key message documents, fact sheets and overview briefings
  • Reviews and generates key artifacts (papers, briefings, etc) to supports communications with higher headquarters including HQ Air Force Space Command, HQ US Air Force, the Office of Secretary of Defense and Congress
  • Provides speechwriting support for the Program Director
  • Tracks and reports progress of SMC/RS commitments to higher command levels
  • The work location is at the Air Force Space and Missile Systems Center, El Segundo CA
  • Works proactively as a member of a highly effective government and contractor technical team to ensure the planning and execution of quality and timely products in support of the Remote Sensing System Directorate mission
  • Effectively organizes multiple tasks in line with organizational objectives; projects upcoming needs and addresses ad hoc support requests to meet mission requirements
  • Applies prior acquisition and/or space system experience and subject matter expertise to author and/or review key stakeholder presentations, reports, speeches, media releases that are of excellent technical quality, consistent with organizational objectives and key strategic messages in a timely fashion
  • Ability to work closely with senior military and government civilians along with associate contractor personnel
  • Strong knowledge of the Air Force acquisition process with experience navigating higher headquarters coordination cycles and organizational structures
  • Minimum 3 years’ experience in USAF or DoD acquisition program office operations
12

Pashto / Dari Strategic Communication Analyst Resume Examples & Samples

  • Provide research and analysis to support measures of effectiveness
  • Candidates must possess strong written and oral English, and possess professional proficiency in reading, listening and translating Pashto-Dari language skills
  • Candidates must possess strong written and oral English, and possess native or near native reading, listening and translating Pashto- Dari language skills
  • Candidates must have a BA degree with 8-12 years experience or a Master’s degree with 6-10 years experience
13

Arabic Strategic Communication Analyst Resume Examples & Samples

  • Develop and apply advanced methodological approaches to measures of effectiveness analysis of strategic communications for Intelligence Community customers
  • Frequently interact with customers and/or functional peer group managers
  • Candidates must possess strong written and oral English, and possess professional proficiency in reading, listening and translating Arabic-language skills
  • Candidates must be able to work under tight deadlines
  • Candidates must demonstrate a familiarity data sciences, marketing techniques, statistics, and experience with standard intelligence databases, systems and procedures
  • Candidate must have ability to conduct online media research, retrieval and integration of all-source data from various sources including classified sites, unclassified sites, and finished intelligence
  • Candidates must possess strong written and oral English, and possess native or near native reading, listening and translating Arabic-language skills
  • Familiarity with marketing techniques, statistics, and experience with standard intelligence databases, systems and procedures
  • Experience in applying methodologically rigorous solutions for measuring effectiveness of programs
14

Marketing Communication Analyst Resume Examples & Samples

  • Manage CEB’s Commercial portals to enable sales success by ensuring consistent format and functionality across all business lines. Includes driving adoption, developing training, resourcing of services, and managing communications
  • Project-manage new portal releases to include requirements gathering, testing, and communicating updates to the business
  • Triage SharePoint issues for portal owners and serve as an advisor to Product and Channel Marketing on how to improve Commercial portals and associated resources
  • Drive the creation of high-quality customer assets, stories, and sales tools including case studies, videos, and presentations for the CEB Champions program
  • Track and analyze key metrics to monitor the effectiveness of the CEB Champions program, including (but not limited to) customer participation/engagement, asset development pipeline, revenue attribution, and feedback on quality of assets created
  • Develop and maintain strategic internal relationships to drive support of the program
  • Develop engaging and innovative ways to incorporate the customer voice in sales and marketing activities
  • Manage the operation, maintenance and utilization of reference/advocacy technology tools
  • Other projects/responsibilities as assigned
  • 3- 5 years of experience in marketing, communications or public relations
  • Bachelor’s or advanced degree Marketing, Communications, or PR
  • Global experience and/or outlook preferred
  • Experience with Social Media (i.e., Twitter, Facebook, LinkedIn)
  • Ability to develop and execute on a well thought out plan
  • Excellent organizational skills with the ability to prioritize and oversee multiple projects
  • Experience working with senior executives in a fast-paced environment
15

Incident Communication Analyst Resume Examples & Samples

  • Participate in drills to simulation major incidents
  • Contribute to projects that are relevant to the Incident Management process
  • Compose incident, maintenance and other IT communications for both technical and non-technical audiences
  • Participate in continual process improvement to streamline existing processes and implement new ones where appropriate to reduce time to resolution and create a better customer experience
  • Work with a global team to open, track, triage, prioritize, document, escalate and communicate timely and accurate status and reporting
  • Communicate with technical and non-technical internal and external customers both verbally and written to provide clear, concise status updates, requests for assistance and directions for next steps
  • Coordinate with partner teams to improve process flows, reduce time to resolution and ultimately improve the customer experience
  • Bachelor's degree in a relevant field, an Associate’s degree in a relevant field and at least two years of work experience, or equivalent work experience
  • Great organization and presentation skills
  • Ability to effectively interface and communicate with IT resources, business contacts, and clients
  • Ability to remain calm and work effectively in all situations
  • Experience working within an IT Service Management (ITSM) framework and ITIL v3
  • Experience working in a ServiceNow environment is a plus
  • Experience handling PCI, HIPPA and PII data is required
  • The ideal candidate has near expert level communications skills
  • Fluency in a secondary language is preferred
  • This position is eligible for the Employee Referral Bonus Program-Tier 4 #LI-TH1
16

Communication Analyst Resume Examples & Samples

  • Ablity to work in a dynamic, fast-paced development environment
  • Assist multiple contractors and teaming partners
  • Self-motivated, reliable, dependable, flexible
  • Excellent interpersonal and verbal/written/presentation communication skills
  • CM documentation experience
  • Robohelp
  • UAS / RPA and relative payloads experience
  • ISR (Intelligence, Surveillance, and Reconnaissance) experience
  • Illustrator
  • SnagIt
  • Must currently possess or be able to obtain a Secret security clearance
17

Network Data Communication Analyst Senior Resume Examples & Samples

  • Hands on exposure to networking and fault isolation
  • Experience with layer 2 and Layer 3 switching
  • DoD Secret Clearance
  • Experience as encryption administrator
  • Candidate must have a minimum of 3 years’ experience in previously
  • CCNA, CCNP and CISSP
  • Hands-on experience and knowledge with GD Type 1 network encryption
18

Health / Welfare Communication Analyst Resume Examples & Samples

  • Your ability to provide a variety of written communications, organize and prioritize your work, and build good relationships will make you a successful member of the Communications & Education team
  • Your attention to detail, ability to work independently and meet multiple deadlines will also help you achieve success
  • Flexibility, adaptability and problem solving are skills that you possess
19

Technical Communication Analyst Resume Examples & Samples

  • At least 3 years experience in compliance programs (FISMA, PCI, ISO 27001, etc.)
  • Extensive experience with Microsoft Office Suite (Excel, Visio, and PowerPoint) required
  • Bachelors degree in associated field or relevant work experience
  • At least 3 years experience in corporate compliance or audits
  • At least 3 years experience in the IT field
  • CISA, CISSP, or other relevant industry certification highly preferred
  • IT sales, marketing, or compliance background strongly desired
20

Communication Analyst Resume Examples & Samples

  • Excellent writing, editing, and reporting skills, and ability to quickly navigate approval processes
  • Proven ability to prepare Power Point decks (visual & messaging) across all levels of the Business (C-Suite – Project Teams)
  • Minimum of 3 years of experience in a communications-related field, specifically as a journalist, at a PR agency or in a corporate communications position or equivalent work experience
  • Extremely organized
21

Network Voice Communication Analyst Resume Examples & Samples

  • 3 years of experience with VoIP infrastructure design/implementation/support in a multi-site LAN/MAN/WAN environment
  • Proficient knowledge of PSTN, VoIP, T1/PRI, MPLS, ATM, ISDN, SIP, H.323 and MCGP and systems inter-connectivity
  • Knowledge and experiencing designing/supporting MPLS-based networks, TDM & OCx point-to-point networks preferred
  • Knowledge and experience working with protocols TCP/IP, EIGRP, OSPF, BGP, PBR, HSRP, VRRP, GLBP preferred
  • Knowledge and experience with VPN, IPSec Encryption, DMVPN preferred
  • Knowledge and experience with voice call routing, dialing plan, call recording
  • Knowledge and experience with of Layer 2 & 3 networking technologies and best practice
  • Knowledge and experience with data networking and security (firewalls, IPS/IDS, ACLs, wIPS)
  • Knowledge of VoIP technologies, design best practices and experience with network troubleshooting procedures
  • Assist in the design of the VoIP infrastructure for a multi-site LAN/WAN environment
  • Assist in developing technical diagrams and documentation for the solution
  • Assist with QoS design, testing, fine-tuning and implementation,
  • Provide on-going maintenance and support for the VoIP infrastructure
  • Assist in developing and implementing VoIP monitoring solutions for the voice infrastructure
  • Perform/Assist with VoIP solution implementation
  • Assist in developing VoIP operational/troubleshooting procedures
  • Provide first/second level technical troubleshooting support related to VoIP infrastructure
  • Assist in developing VoIP users and administrators guides
  • Provide VoIP training to network/wireless/system teams as needed
  • Identify and fine tune VoIP performance issues as needed
  • Provide technical support to other technical teams of different disciplines as required
  • Work with vendors to identify and develop BOM’s for the solution
  • Maintains knowledge and understanding of current and emerging technologies, equipment and systems. Keeps current on laws, mandates, issues, practices and procedures
22

Communication Analyst / Consultant Resume Examples & Samples

  • Driving communication planning development and execution as part of organizational change communications support
  • Communication concept development, communication planning and execution: development of communication plan, engagement or mobilization content and deliverables e.g. project newsletter, microsite, telestrations, intranet articles, blogs, etc
  • Change communications support, innovative communication focused on effective implementation according to tailored communication strategy and solutions to each target groups with unique communication concepts and messages
  • Professional, precise communication development; delivery of customized, high-quality communications solutions in the area of texting, story lining, designing, planning and organizing
  • End to end provision of newsletters and print products, intranet and social media communication, print flyers, video design, video storyboard, invitations, workshop materials, management letters, FAQs, key messages, E-Mail templates, intranet content, learning content, and more
  • Definition of communication goal using success metrics; information management
  • Recommendation of visuals, logos, branding for communication mix and training implementation
  • Collaboration with external communication, branding and marketing agencies to jointly develop concepts and deliverables
23

Communication Analyst Resume Examples & Samples

  • Correspond with employees and external stakeholders to keep them informed of company developments
  • Create strategies to increase employee awareness and promote productivity
  • Communicate with the client and other interested parties to announce new products / services
  • Researches, writes, edits, and proofreads complex technical data for use in documents or sections of documents such as manuals, procedures and specifications to provide clients with information regarding
  • BA or equivalent + 0 yrs experience
  • Knowledge of ITIL Processes
  • Strong writing skills; Must be able to intuit technical assumptions and compel SME input in a high-pressure environment
  • Strong organizational skills; Must be able to multitask without sacrificing attention to details
  • Able to work effectively with other groups and teams
  • Must be able to come up to speed on new project areas quickly as this role will grow quickly
24

Strategic Communication Analyst Resume Examples & Samples

  • Serve as the media spokesperson on the mission and vision of the requiring office
  • Assist with the development of broad plans and objectives pertaining to the MCS Strategic Communications program, to include identifying areas in need of emphasis to meet the MCS Strategic Communications needs and evaluating these areas on a continuing basis
  • Participate in Strategic Communications project meetings to provide senior leadership updates on issues, upcoming meetings, briefings, and taskers related to assigned projects
  • Develop and refine top-level briefings for public presentation for the JPEO-CBD to be utilized at various DoD-related conferences and JPEO-CBD HQ events
  • Develop, staff, and refine top-level briefings and other communications needed for responding to House Armed Service Committee and Senate Armed Service Committee inquiries
  • Leverage all available communications conduits and emerging technologies in the performance of duties, in order to most effectively communicate the JPEO-CBD story and that of the Joint forces
  • Remain abreast of news media reports and evaluate emerging trends in the development of medical countermeasures to prevent, diagnose, and treat the effects of CBRN threats and emerging infectious diseases
  • Manage public affairs issues, responses, and concerns, as well as the perceptions of stakeholders
  • Confer with internal and external stakeholders to determine subject material to be developed for display, publication, or distribution
  • Lead and assist in the research, organization, writing, and editing of technical documents intended for public release
  • Organize and write descriptive copy according to standards regarding order, clarity, conciseness, style, and terminology
  • Ensure all messages are aligned with and in support of the mission and vision of both the program and multiple national bio-defense military strategies, and are scientifically accurate
  • Manage the external web pages and social media accounts. Ensure the posting of timely, accurate, and publicly-cleared information. In addition, monitor, report, and resolve technical issues (i.e., broken links, slow loads, and missing graphics). Respond to or redirect all inquiries to appropriate points of contact within 48 hours of contact
  • Prepare, maintain, update, and ensure accuracy of public affairs materials
  • Provide strategic communication outreach, to include exhibit and graphics support, at various DoD and JPM MCS related conferences, exhibits, in-house events, and VIP visits from generals/flag officers and senior civilian leaders
  • Participate in working groups for JPEO-CBD Knowledge Center matters and assist team members to gain access to the Knowledge Center
  • Author articles and facilitate the collection of program news for the quarterly Stakeholders’ Newsletter, working with Senior Leadership to ensure the mission and vision of the newsletter is achieved. In addition, maintain an e-mail roster for all Stakeholders’ Newsletter recipients
  • Submit and track draft documents into the Document Staffing System for CCO, JPM MCS Front Office, and JPEO-CBD Headquarters approval
  • Assign, track, and respond to tasks generated by the JPEO-CBD Task Management System, ensuring that all tasks are submitted in a timely manner
  • Prepare situation reports, executive summaries, and briefings for Government review
  • Prepare travel requests and orders; maintain a calendar; and prepare and submit documentation (e.g., correspondence, invitations, etc.) for events
  • Update and manage a mailing database and stakeholder engagement tool
  • Work with minimal supervision and may direct the activities of others
  • Active/current Secret clearance is required
  • Bachelor’s degree and 10+ years of relevant experience
  • Possess expert knowledge and training in communications and marketing, as well as experience developing and executing integrated communication, public awareness, and outreach plans for bioengineering and medical programs, to include multi-faceted media campaigns
  • Must have the ability to establish and maintain an effective working relationship with media representatives, public affairs personnel of other agencies, the bio-defense community, regulatory and scientific communities, and special interest groups
  • Working knowledge of the medical countermeasures mission, mission areas, and product portfolio
25

IT Reporting & Communication Analyst Resume Examples & Samples

  • Develop and maintain the IT Communications Strategy (process and plan)
  • Develop, maintain and monitor the IT Communications Calendar (quarterly All Hands Meeting, Monthly IT Operations Meetings, 2-3 Technology Leadership Team Meetings each year, etc.)
  • Proactively prepare for events on the IT Communications Calendar by creating a cadence to work backwards from the event date to ensure success (agenda, content, materials, logistics, etc.)
  • Create and formulate numerous communications related content and materials in a variety of formats
  • Own the creation of the monthly IT OPS deck including data collection from Infrastructure/Engineering, Finance, HR, IT PMO
  • Assist in building reporting and presentation materials for various meetings
  • Partner with the PMO group and be creative on ways to disseminate information to a broader audience about key program/project related milestones
  • Partner with the Office Manager and administrative staff on logistics coordination for various meetings
  • Take a lead in creating, managing and populating content on the corporate intranet
  • Develop and foster relationships with various departments while continually seeking opportunities to improve processes
  • Continuously bring fresh ideas to the table on ways to bridge the communications gap
  • 3 to 5 years of communications and planning experience
  • Excellent computer skills – Microsoft Office Suite; Photoshop experience desirable
  • Possess exceptional oral, written and interpersonal skills
  • Ability to work with senior leaders and groups outside of IT (Ex. HR, Finance, Product)
  • Professional demeanor, positive attitude, enthusiastic, pro-active and willing to learn
26

Stakeholder & Communication Analyst Resume Examples & Samples

  • Accreditation in Public Relations by the Public Relations Society of America or the Association of Business Communicators
  • · Experience with content management, and the design and development of websites, multimedia products, and social or mobile media campaigns that achieve specific outcome objectives
  • Conduct and develop wireless CI vulnerability and threat assessments of technical projects and computer network defense issues
  • Support technical CI efforts to assess wireless vulnerabilities and threats in existing and emerging technologies and critical infrastructure including but not limited to information communications technologies and critical infrastructure
  • Support technical analysis of wireless communications threats to the USG and its critical infrastructure
  • Support development, coordination and review of technical or cyber policies, strategic plans, standards, implementation plans and/or methodologies for wireless CI concerns
  • Identify, document and recommend mitigations to security events of wireless CI significance
  • Document requirements and mitigations and drive application of wireless CI practices
  • Develop reports on changes, trends and implications of evolving wireless CI issues
  • Integrate research results and analysis into standards and policies
  • Coordinate with multiple agencies on wireless CI issues involving the protection of information and information communications technologies
  • Support outreach to the IC, Federal Partners, and to non-government and commercial entities involved in the protection of critical wireless infrastructures
  • Support IC-wide working groups and conferences on wireless topics of import and / or concern. Develop meeting agenda, minutes with action items, issue papers, briefings, and propose working group activities
  • Develop analytical reports and publications on wireless CI issues; create graphics, and provide client ready material
27

FRO Talent Development & Communication Analyst Resume Examples & Samples

  • Create, enhance and manage the appropriate mix of internal communications programs, channels to drive awareness and understanding FRO business and initiatives
  • Develop a communication strategy that positively impacts the FRO employees
  • Implement new and better ways of internal communication, practices and techniques ensuring alignment to CSC Costa Rica and Citi’s corporate branding and standards
  • Plan and execute strategic communications from senior leaders to employees within FRO (Leadership Panels, Open Forums with Leaders, Town Halls, etc…)
  • Strategized internal announcements for FRO employees as well as writing remarks, speeches, and talking points for FRO leadership
  • Liaise with the site wide committees to coordinate communications and plan events
  • Training Programs
  • Strategized and provide guideline to plan and coordinate FRO trainings as needed ensuring full execution
  • Liaise with the global CSS People Strategy Committee in regards to the Talent and Training initiatives across FRO
  • VOE Strategy
  • Leverage VOE initiatives at a FRO site
  • Create and implement the Employee Engagement Strategy for FRO in alignment to the CSC site strategy
  • Ensure execution of the action plans in the different work streams of the employee engagement strategy and areas of focus in alignment with the FRO senior leadership team
  • Conduct regular round tables with employees around the key VOE satisfaction indexes
  • Degree level (BA) or relevant experience
28

Knowledge Mgmt & Communication Analyst Resume Examples & Samples

  • Overseas the administration of KM platform and Communication channels
  • Bachelor’s Degree in Communication, HR, Education, Business or related field required
  • Experience in implementing internal and external communication strategy
  • Experience in administration of knowledge through virtual platforms
  • High English Proficiency (written and spoken), capable of delivering presentations in English. Other languages such as French, Portuguese are desirable
  • Excellent oral and written communication skills and interpersonal skills
  • Capable to work in multiple projects successfully and simultaneously is desirable
  • Ability to understand and develop successfully partnerships with customers and peers
  • High Customer Service orientation
  • High Continuous Improvement orientation
  • Experience in Human Capital Management systems (Workday preferable) and Customer Relationship Management systems (Microsoft Dynamics preferable)
  • Experience in Microsoft Office suite applications
  • Proficient in SharePoint application
29

Resource Management & Customer Communication Analyst Resume Examples & Samples

  • Managing user schedules; Setting up, maintaining and monitoring user schedules and exceptions
  • Incident Dispatch
  • Receive and dispatch support incidents
  • Assigning incidents to the correct functional areas and required skill sets
  • Escalating with internal or external support resources and SME when necessary
  • Customer Communication
  • Reach out to customers on key company initiatives
  • Documentation Skills, Data Entry Skills, Telephone Skills, Multi-tasking, Dependability, Emotional Control, Reporting Skills
  • Must have the ability to learn and absorb technology quickly
  • The ability to communicate effectively with people at all levels
30

Resource Management & Customer Communication Analyst Resume Examples & Samples

  • Managing user schedules; setting up, maintaining and monitoring user schedules and exceptions
  • Incident dispatch
  • Escalating with internal or external support resources and SMEs when necessary
  • Participate in limited project work as delegated
31

Farsi Strategic Communication Analyst Resume Examples & Samples

  • Assist in developing and recommending measures of effectiveness objectives for mission support
  • Candidates must possess strong written and oral English, and possess professional proficiency in reading, listening and translating Farsi language skills
  • Candidates must be able to perform job requirements independently and in team environments and must have ability to interface with all levels of management
32

Strategic Communication Analyst Resume Examples & Samples

  • Assist in the development of collection plans and evaluate effectiveness
  • Candidates must possess strong written and oral English skills
  • Candidates must demonstrate strong communication skills, analytical ability and solid interpersonal skills
33

Marketing Communication Analyst Resume Examples & Samples

  • Conduct product launch promotional programs in partnership with Training, Product management, Sales, global Marketing peers, Channel Marketing and channel Partners
  • Coordinate messaging and promotions with EMEA and APAC marketing peers
  • Coordinate public relations outreach for campaign-related messaging with public relations agency
  • Minimum of 1 year experience in marketing, communications, product management and/or experience in construction, agricultural, or industrial markets
  • Candidates must reside within 50 miles of Eden Prairie, MN to be considered
  • Candidates must be legally authorized to work in the United States without company sponsorship
  • Experience developing campaigns that integrate marketing automation processes and use marketing automation software
  • Experience leading the development of digital assets such as app development, interactive sales tools and website content optimization
  • Initiative, organizational skills, and proven leadership
  • Creative approach to problem solving
  • Superior written communications skills and messaging
34

External Communication Analyst Resume Examples & Samples

  • Independently develops, coordinates, implements and optimizes external communications, including media, branding, marketing and advertising activities
  • Coordinates process of the awards submissions and communications
  • Manages the Citi Journalistic Excellence Awards program
  • Responsible for website maintenance and updates of Latin America Press Room and Latin America section of Global Institutional website
  • Coordinates quarterly update of franchise Profiles for Latin America countries
  • Develops monthly positive media highlights report and other necessary media reports
  • Applies analytical thinking and knowledge of communications tools and methodologies
  • Works to ensure all communications are delivered on schedule reaching desired goals
  • Deals with most problems independently and has some latitude to solve complex problems
  • Applies professional judgment when interpreting data and results
  • Assists in managing Communications Hub budget
  • Lead Continuity of Business (CoB) processes for Communications Hub
  • Experience responding to information queries and an ability to research and compile accurate information
  • Strong interpersonal and team working skills
  • Flexible and positive approach to problem solving
  • Standard software packages (Internet, Word, Excel, PowerPoint)
  • Bi-lingual English/Spanish (speaking and writing)
  • Bachelor’s degree in Marketing, Advertising, Communications, or a related discipline or equivalent experience
35

Shelf Edge Communication Analyst Resume Examples & Samples

  • Analyzes and evaluates shelf edge store processes
  • Acts as an advisor to Shelf Edge regarding policies, processes, procedures and applications
  • Utilizes the Pro-space Plan-o-gram (POG) Software
  • Captures sets that are created by the Business Development Manager / Buyer (BDM / Buyer) for refresh store execution
  • Captures products with current dimensions, dating of new / discontinued items, and product information
  • Accountable for primary section allocations by store for specific (semi-complex) buying categories
  • Imports and exports plan-o-gram / financial detail within the software to help analyze and recommend business decisions
  • Manages and corrects daily exceptions
  • Participates in special projects from end-to-end based on category/department assignment
  • Identifies and creates new merchandising fixtures that need to be executed in a new plan-o-gram
  • Provides lead for new store plan-o-gram support project
  • Performs financial analysis of categories that will assist the BDM / Buyer, Store, Merchandiser the ability to make valid product decisions within a plan-o-gram
  • Leads physical resets and document location of all changes
  • Effectively understands CAD / Floor Planning documentations
  • Effectively operates, understands and analyses the JDA software Clustering Tool data results / output
  • Efficiently prepares and operates the H-E-B Assortment tool and can effectively present the information to the Business Development Manager / Buyer
  • Develops and maintains database of section size information and space allocation
  • Creates and delivers training material for delivery of new processes and technology
  • Coordinates training events for stores or client groups
  • Bachelor's Degree in Business or related field or comparable experience
  • 2 - 5 years of experience in retail shelf edge planning and execution, e.g. Store Operations, Merchandising, Space Management, Pricing, Procurement or Software applications
  • Working experience in mentoring / training others (both peers and subordinates)
  • Working experience analyzing sales profitability at either a macro or micro level
  • Intermediate PC skills including Microsoft Office Suite software - Word, Excel, PowerPoint, Access and Outlook - as well as computer software programs / applications required by the job
  • Prospace software and POG experience
  • Inventory Management Systems (e.g., OMI, IMS) and experience preferred
  • Business Intelligence (BI) Level 2
36

Unified Communication Analyst Resume Examples & Samples

  • Designs, develops and implements programs geared at improving productivity, quality levels of performance in an operational environment
  • Provides data and needs requirements to support new and improved processes that can be integrated into routine operations. Works with internal staff organizations in presenting and confirming new work procedures, organization recommendations and the prioritization of issues requiring their input and support. Use of ITIL practices as a standard is required
  • Works with outside vendors to gathering information to support new applications and/or system solutions for the operating environment. Prepares the necessary analysis to support the recommendation
  • Completes required studies and identifies opportunities to streamline and improve workflow processes, introduce improved management control and reporting in helping determine FTE requirements
  • Utilizes appropriate control to ensure the achievement of goals within cost and time constraints
  • Works with staff on internal audit requirements and data to supports conclusions and proofs
  • Liaison resource between operations and engineering for operational control and turnover. Coordinate and/or complete documentation for training of staff on new and improved systems in the I.T. lifecycle. Some training of operational staff via phone or video is required
  • Monitoring and Reporting Applications
37

Marketing Communication Analyst Resume Examples & Samples

  • Define and track performance metrics to show ROI as well as customer behaviour
  • Follow one action, thru one channel, during a period, towards a target systematically linked to performance KPIs
  • Use all available information sources to provide the right feedback on customer brand and purchase experience
  • Develop recommendations and the correct technology to help partners/stakeholders capture the most critical, actionable data to achieve their objectives
  • Aggregate data across all marketing channels including SEO, SEM, Social, Email etc
  • The required person has experience practicing advanced analytics and data manipulation
  • Full understanding of defining, extracting, creating and analyzing data
  • They must also be a highly organised professional who pays strong attention to detail in their daily tasks
  • Hands on mentality, able to work in a matrix, able to manage diversity
  • Effectively works with a vast array of information and copes with rapidly changing information
  • 1-2 years proven experience practicing advanced analytics and data manipulation
  • Ability to generate meaningful insights from data
  • SAS / SPSS or relevant statistical modelling tool desired
  • SQL, across any database environment (e.g. SQL Server, MySQL, Oracle)
  • Very strong Microsoft Excel (including pivot tables, graphics) and PowerPoint skills
  • Experience of Tableau desired
  • Experience in web analytics measurement tools, such as Adobe Analytics and Google Analytics
  • Attribution modelling experience desired
  • Bachelor’s degree in a relevant field e.g. Business, Finance, Economics, Computer Science, Mathematics, Operational Research, Statistics or equivalent
  • Highly organised professional that pays strong attention to detail in their daily tasks
  • English bilingual mandatory, 2nd language (ES, FR or DE) desired
38

Member Education & Communication Analyst Resume Examples & Samples

  • 1+ year of professional work experience
  • Proficiency with Microsoft PowerPoint, Word, and Excel
  • Experience with at least two of the following
  • Conducting primary or secondary research
  • Knowledge or experience in population health or value based care initiatives
  • Knowledge or experience with Advisory Board Research business
  • Experience with solution-focused problem solving and thinking through problems creatively
  • Comfort with ambiguity and a desire to innovate
39

Customer Communication Analyst Resume Examples & Samples

  • Minimum educational requirement is a Diploma and preferred Bachelor’s Degree (in Computer Science, Engineering, Business, Logistics, Supply Chain Management, Science or similar major)
  • Solid prioritization and time management skills
  • Solid team player / demonstrated capability to work in a highly cross-functional and global environment
  • Proficiency with MS Office applications is required
  • Experience with at least one ERP system on the following key modules/ processes: Materials Management/ Purchasing , Planning/ Replenishment and Accounts Payables
  • Work closely with all internal departments (Customer Service, Operations, Marketing, and Finance) to drive process improvement and ensure we hit our key materials performance metrics
  • Demonstrated ability to develop the work and perform in a global environment
40

Services Operations / Communication Analyst Resume Examples & Samples

  • 3+ years of relevant work experience in a fast-paced company with demonstrated examples of initiatives taken to improve an existing workflow
  • Evidence of strong analytical skills, problem solving, and strong logical thinking
  • Experience leading projects from concept to results. Strong time management and organizational skills to manage multiple projects simultaneously
  • Ability to work independently and manage deadlines at a fast pace amidst changing requirements and ambiguity
  • Flexibility and willingness to work on a variety of different types of projects
  • Positive attitude with a drive and capacity to learn quickly
  • Strong verbal communication and presentation skills. Ability to clearly articulate business objectives and manage large group discussions, including to senior management
  • Strong Excel skills including building financial and sensitivity models and other advanced Excel functions. Strong PowerPoint skills with the ability to craft executive-ready presentations
  • Demonstrated understanding of performance measurements, metrics, business and financial analysis
41

Senior Unified Communication Analyst Resume Examples & Samples

  • 5 + years’ experience with voice, video and collaboration infrastructures support in a CISCO environment and CISCO support of general telephony operations and technical projects support. Experience with multi-site configurations in system operations and administration role within Fortune 1000 companies is preferred
  • Experience with multi-site operations support in systems operations and administration role to support the Cisco UCCE platform
  • Prepares presentation materials to support project initiatives and solicits feedback from the field on relative importance, feasibility and buy-in
  • Formulates a required agenda and manages to a successful completion (i.e. delivery of an achievable work plan, etc.)
  • General Architecture (OS Platforms- Windows, Linux and UCS)
42

Global Product Pmo-assoc Communication Analyst Resume Examples & Samples

  • Work with internal teams to obtain an in-depth understanding of communication and process documentation requirements
  • Produce high-quality documentation that meets standards and is appropriate for its intended audience
  • Analyze existing content focusing on reuse
  • Write easy-to-understand communication pieces and process guidance
  • Create and manage the documentation library & integrate new additions
  • Responsible for the classification of materials by subject matter or other criteria that will make them easy to find and use
  • Build, enhance and maintain style guides/standards
  • Create, maintain and communicate documentation templates
  • Use photographs, drawings, diagrams, animation, and charts that increase users’ understanding
  • Select appropriate medium for message or audience, such as presentations, documents, or videos
  • Standardize content across teams
  • Gather usability feedback from stakeholders
  • 0 to 2-years of experience in technical writing or communications
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex concepts and make them easily understandable in text and pictures
  • Excellent knowledge of English grammar, composition and spelling
  • Strong working knowledge of Microsoft Office or G Suite (Google Apps)
  • Experience producing audio and video content is helpful
43

Marketing Communication Analyst Resume Examples & Samples

  • 2 years proven experience practicing advanced analytics and data manipulation
  • SAS / SPSS or relevant statistical modelling tool is required
  • Experience of Tableau desired or another dashboard tool
44

Sales Reporting Communication Analyst Resume Examples & Samples

  • 2 years related industry experience
  • Advanced skill in editing the work of diverse subject matter experts to develop cohesive final outputs
  • Intermediate to advanced ability to make presentations and lead group discussions
  • Intermediate knowledge of insurance and employee benefits
  • Basic level mathematical skill needed to interpret and communicate demographic analyses
  • Shows a willingness and ability to engage in creative problem-solving
  • Is flexible and can adapt to changing project needs, respond to a diverse range of customers, and thrive in a fast-paced marketing environment