Collection Analyst Resume Samples
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Collection Analyst Resume Samples
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CG
C Gerlach
Corrine
Gerlach
24180 Langworth Courts
Detroit
MI
+1 (555) 155 8404
24180 Langworth Courts
Detroit
MI
Phone
p
+1 (555) 155 8404
Experience
Experience
Philadelphia, PA
Collection Analyst
Philadelphia, PA
Botsford, Lubowitz and Gusikowski
Philadelphia, PA
Collection Analyst
- Assists in the planning, developing, and promoting of ways to improve departmental processes related to denial follow-up
- Basic working knowledge of telecommunications, including cellular networks and computer networks
- Build and maintain a strong network and relationship with key stakeholders to support collections and clearance of dispute management
- Improve or maintain low levels of past due to improve DSO
- Train as backup support for the billing, refund, work comp, managed care, private pay, and employment service department as time permits
- May also assist and/or manage deductions and chargebacks at any given time
- Following up on all other assigned customers no later than 15 days after due date, or as established by Manager, Finance (Credit and Contract Administration)
Houston, TX
Collection Analyst With French
Houston, TX
Jenkins, Prosacco and Metz
Houston, TX
Collection Analyst With French
- Establish international relationships with departments in HP worldwide (credit, order management, sales, accounting, etc)
- Liaison with program management (if the project is part of a program) and related projects to ensure that work is neither overlooked nor duplicated
- Managing project risks, including the development of contingency plans
- Conducting a project evaluation review to assess how well the project was managed
- Applying change control and configuration management processes
- Maintaining an awareness of potential interdependencies with other projects and their impact
- Preparing any follow-on action recommendations
present
Dallas, TX
Senior Collection Analyst
Dallas, TX
Shields, Terry and Ortiz
present
Dallas, TX
Senior Collection Analyst
present
- Makes recommendations for process improvements
- Oversees and/or participates in the development and implementation of new technologies to improve efficiency and effectiveness
- Focus on major areas of work, typically 20% or more of role
- Works closely with ASC & LoB finance, to ensure proper matching of amounts received vs. outstanding amounts
- Manage the dunning flows with in Global policy, following standard procedures
- 45% Collection and Debt Management
- Provides clear, concise and timely communications to internal and external stakeholders
Education
Education
Bachelor’s Degree in Computer Science
Bachelor’s Degree in Computer Science
James Madison University
Bachelor’s Degree in Computer Science
Skills
Skills
- Detail oriented with good excel skill & interpersonal skill
- Ability to grasp basic computer skills with patient processing software
- Basic accounting knowledge
- Basic computer skills
- Strong analytical/problem solving skills
- Ability to work independently
- Ability to train and mentor others
- SAP highly desired
- Strong MS Excel and MS Word skills
- Strong communication, interpersonal and leadership skills
15 Collection Analyst resume templates
Read our complete resume writing guides
1
Collection Analyst With French Resume Examples & Samples
- Effectively apply trained collection strategies
- Build a close relationship with a portfolio of assigned customers (by phone and e-mail)
- Identify, negotiate, implement payment solutions and overcome customer process inefficiencies
- Document actions taken and determine future collection steps in a centralized system
- Identify delays due to disputes
- Identify root causes of problems and assign the issue towards the responsible department in order to resolve; to follow-up
- Typically 2-4 years of experience in collection/customer oriented position
- Advanced level of English and secondary language :Italian/French/Spanish- written and verbal
- And conflict resolution skills
- Ability to work with deadline
- Supporter of change
- Understanding of collection processes and financial concepts
- Multicultural working experience is a plus
2
Senior Collection Analyst Resume Examples & Samples
- Knowledge of customer and business unit computer and process systems is desired
- Working knowledge of Letters of Credit is desired
- Prior leadership experience is preferred
- NACM Credit Business Associate (CBA) or Credit Business Fellow (CBF) certification is a plus
- Bachelors degree in Business, Finance or Accounting or equivalent and relevant work experience
3
Collection Analyst Resume Examples & Samples
- Contact customers in assigned portfolio to ensure prompt payment
- Manage specialized, key/large dollar/volume and/or team accounts
- Improve or maintain low levels of past due to improve DSO
- Will also keep up to date on all system opportunities and communicate any new or helpful processes in regard to procedure or collection strategies to the rest of the department
- Negotiate Financial issues with customer’s
- Month End reporting
- Process credits timely on invoices with issues
- Notify Sales and Management of any accounts at risk of being placed for collection or having orders held
- May also assist and/or manage deductions and chargebacks at any given time
- Handle ad hoc or special projects as assigned
- Excellent negotiation, time management and communication skills
- Assertive communication skills
- Very strong/efficient follow-up skills are needed
- Professionalism in representing the company in collection sensitive issues
- Must understand the big picture of the collection department while getting involved and resolving the detail
- Knowledge of mainframe, Excel and Word proficiency required
- Ability to train and mentor others
- SAP highly desired
4
Digital Collection Analyst Resume Examples & Samples
- 2+ years of Collections experience
- Bachelors Degree in Accounting, Finance or Economic
- Solid Digital background
- General knowledge of Accounting principles
- Microsoft Excel & Word proficient
- Collections experience
- Experience in the Cable industry
5
Collection Analyst Resume Examples & Samples
- Ensures timely and accurate responses and resolution to customer inquiries, questions, documentation issues, billing errors, payment application errors, disputes, program changes, new sale requests and opportunities to close new business
- Must be proficient in Bond & Lien laws for the given states within the given AR portfolio. Complete waivers of lien as required to obtain payment from customers when required
- Must be knowledgeable in State Tax rates for billing
- Responsible for making decisions to hold & release orders based on credit line exposures and risk determination
- Responsible for creating workout plans for financially distressed customers that mitigate loss exposure to Ingersoll Rand
- Use appropriate level of authority for account concessions (determine if amount is owed or written off to GL)
- Must be able to promote, negotiate and sell pre-payment options to customers to expedite payment when needed
- Must be knowledgeable in the creation of AIA documents for billing customers. In some cases, create amended AIA billing documents to secure payment
- Provide phone support by handling incoming calls from sales offices and customers on a variety of items
- Responsible for developing and maintaining business relationships with customers (contractors and owners) and Sales Office personnel that promotes future business
- Monitors assigned portfolio to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved program. Recommends changes to the existing program where warranted; exceptions are corrected and/or brought to the attention of Manager. Prepares and recommends over line approval requests
- Responsible for account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required
- Compiles all information necessary to comply with the Business Unit’s reporting in a timely and efficient manner
- Follows up on legal documentation required for a given customer account (if needed)
- Responsible for risk management for accounts & projects within a given level of authority once training is completed
- Running Dun & Bradstreet/ Equifax reports and calling for credit references as needed with approval authority for credit lines up to $35K
- Initiates travel to visit field sales office teams as well as customers to build relationships and educate them on current issues and expectation for prompt payment
- As required, perform all other related functions & projects as assigned
6
Collection Analyst Resume Examples & Samples
- Must be able to prioritize work daily, weekly and monthly to achieve or exceed stated collection metrics
- Responsible for using available collection software tools to assist in executing effective strategies and initiatives to achieve continuous receivable delinquency improvement that contributes to a lower Days Sales Outstanding (DSO)
- Proactively contact customers concerning collections of past due receivables and determine reasons for non-payment. Make decision to place account on credit hold when the situation arises
- Responsible for developing and maintaining business relationships with customers and sales office personnel
- Monitors assigned portfolio of customers to mitigate loss exposure by ensuring each assigned customer is in full compliance with their approved credit lines. Recommends changes to the existing credit line where warranted. Prepares and recommends over line approval requests and approves within their Level of Authority
- Responsible for customer account reconciliation and identifying and tagging disputed items within assigned portfolio. Tracking and ensuring timely clearing of these disputed items is required. Conduct monthly meetings with Field Sales leadership to drive dispute resolution if required
- Promote, negotiate and sell pre-payment options to customers
- Run Equifax/DnB reports and call for credit references as needed to support credit decision
- Maintain open communication and good working relationships with Team Leader/Manager and fellow teammates to ensure fulfillment of the Business Unit’s goals and objectives
7
Collection Analyst Resume Examples & Samples
- Conduct research to drive the development of new tools for isolating, collecting, manipulating, and exploiting operational information
- Prepare foreign intelligence, operational, and counterintelligence reports
- TS/SCI w/Poly security clearance
- Minimum 5 years experience with computer operating systems, computer network forensics and computer security associated with information operations and using the internet in an operational environment
- Experiencing using internet applications and protocols such as IM, HTML, VoIP, IGRP
- Current technical expertise with installation, programming, and coding aspects to help configure tools for a variety of platforms
- Experience using common analysis tool such as at Network Traffic Analysis, OpNet, Protocol analyzers. Hex editors, registry and disk editors
- Sponsor certification as a targeting analyst
- Linguist expertise in Arabic
- Familiar with field HUMINT or cyber collection and exploitation mission
- Demonstrated administrative and organizational skills including briefing and presentation skills
- Excellent interpersonal skills and the ability to deal with personnel at all levels in government and industry
8
Lead Collection Analyst Resume Examples & Samples
- Assist in the active collection of data from information operations and in the analysis of collected databases and data sets seeking to extract data of intelligence value
- Utilize-computer and network forensic tools and methods, scripting or macro languages, various software applications, and operating system tools to review data collected from information operations
- Prepare foreign Intelligence, operational, and counterintelligence reports
- Securely create and maintain business networks connected to the internet, exploit commercial secure telecommunication devices, knowledge and experience using software and hardware development methods
- Bachelor degree in computer science, information systems, cyber security, computer engineering, or a related field
- Minimum 10 years experience with computer operating systems, computer network forensics and computer security associated with information operations and using the internet in an operational environment
- Use of internet applications and protocols such as IM, HTML, VoIP, IGRP
- Current technical expertise with installation, programming, and coding aspects to help configure tools for a variety of platfonns
- Broad working knowledge of telecommunications, including cellular networks and computer networks
- Cyber certifications: CISSP, Security +, OCSP, CEH
9
Collection Analyst Resume Examples & Samples
- Provide back-up for team members and contribute to best practices sharing in the team
- Support Senior Analyst in team building and Specialist in knowledge management and process improvement activities
- General understanding of accounts receivables management and debt collection services
- Very strong communication skills with effective argumentation
- Very high customer focus for both internal counterparties and external customers
- Ability in working independently with high responsibility and self-motivation
- Strong ability in dealing with conflicts and in working under pressure
- Basic knowledge in standard Microsoft Office software (word, excel, power point) and if possible also with SAP
- THAI language proficiency is a must. Very good English language skills in both writing and oral communication, country language skill for country covered in the portfolio required, additional language skills in other languages a plus
10
Collection Analyst Resume Examples & Samples
- Analyze, audit, and verify PHI to validate information
- Prepare patient and company accounts for the collection agency
- Reviews and determines accuracy of demographic, insurance, and billing data
- Verify and confirm patient/company balances
- Enter account information in spreadsheet and upload to agency software system
- Maintain accounts on agency software and submit accordingly for each collection phase when necessary (Phase 2)
- Answer phone calls from patients and collection agency on collection accounts to obtain resolution and payment
- Adheres to all HIPAA guidelines and regulations
- Complete W-9 for insurance/company upon request
- Update terminated employee accounts and make necessary notes in practice management system
- Phone relief for corporate office receptionist/operator
- Back-up support for credit card payments for the private pay team
- Train as backup support for the billing, refund, work comp, managed care, private pay, and employment service department as time permits
- Back-up support for mailroom functions and deliver mail to the post office
- Various research projects as needed
- Minimum 3-5 years’ experience in healthcare collections environment preferred
- Understanding and interpretation of Explanation of Benefits, CPT/ICD-9-CM, Managed Care/Commercial contracts and filing deadlines
- Proficient in the use of the computer and Microsoft Word and Excel
- Basic understanding of collection law and the Fair Debt Collection Practices Act
- Adherence to all HIPAA guidelines and regulations
- Understanding of the Fair Credit Reporting Act for accounts at the credit bureau
- Excellent organizational skills to maintain multiple tasks with success
- Solid research and problem solving skills
- Good communication skills to interact with patients, collectors, and supervisors
- Ability to grasp basic computer skills with patient processing software
- Strong work ethic with a sense of urgency on a daily basis
- Adheres to the company Mission Statement and Excellence Strategy
- Work professionally, effectively, and efficiently in a team environment with patients, leadership, clinical staff, and HO employees
11
Senior Collection Analyst Resume Examples & Samples
- Focus on major areas of work, typically 20% or more of role
- An ideal list would have 3-5 major responsibilities/duties
- Estimate and include percentage of time spent in each, and whether performed (D) Daily, (W) Weekly, (M) Monthly or (A) Annually
- 45% Collection and Debt Management
- Provides clear, concise and timely communications to internal and external stakeholders
- Ensures timely efficient and effective collection efforts, with the goal of obtaining payment on or before the due date
- Identifies, resolves and prevents procedural and operational issues to ensure smooth and efficient collection processes
- Works with LoB finance, Asian Shared services Centre (“ASC”) and customers to resolve any issues pertaining to invoicing accuracy
- Maximizes the effectiveness of the collection process by identifying problems early in the collection process
- Manages the collection of complex accounts receivable
- Guides customers in opening Letters of Credit and Executes & draws on Letters of Credit
- Negotiates customer settlements and payment plans with the appropriate approval authority
- Recommends accounts receivable for bad debt write-off
- Recommends accounts receivable for placement with third party collection agencies
- Makes recommendations for process improvements
- Works closely with ASC & LoB finance, to ensure proper matching of amounts received vs. outstanding amounts
- 15%:Dispute Resolution
- Ensures the team has the tools and the functional knowledge to resolve customer claims and deductions in a timely manner
- 15% Reporting & Planning
- Leads the Collection Team to ensure the issuance of monthly and quarterly reports, bad debt reserve and write-off recommendations , Treasury Rep Letter, Consolidated Accounts Receivable Report and ad-hoc reports
- Updates and publishes status reports of collection activities to measure performance
- Participates in budget planning and controls expenses within the plan
- 15% System
- Oversees and/or participates in the development and implementation of new technologies to improve efficiency and effectiveness
- Develops and oversees project plans in support of systems changes or business initiatives
- 15% People Management
- Manages stakeholders ( Internally - Collections Manager, Jap/Kor LoB FDs and Jap/Kor CFO, ASC; Externally – customers, credit rating agencies etc.) with integrity and transparency
- Minimum Bachelor’s degree in Business, Finance or Accounting and/or 7 years’ experience in commercial credit & collections
12
Intelligence Assessment Collection Analyst Resume Examples & Samples
- 5+ years of experience with drafting all-source finished intelligence analysis for senior stakeholders
- Experience with Microsoft suite
- Ability to work effectively in analytic teams
- BA or BS degree or 4 years of experience with supporting the intelligence community
- Possession of excellent grammatical, analytical, conceptualization, and organizational skills
13
Collection Analyst Resume Examples & Samples
- Book collections in SAP according to bank statements, physical receipt or check
- Perform collection integrity controls by reconciling collections in SAP versus Bank statements
- Prepare daily collection forecast
- Verify and control that all collections are in compliance with PMI policies, principles and practices
- Perform monthly Collection PMI reports
- Assure all SOX controls
- University degree in Accounting, Business Administration or equivalent, or being in the last year of the career
- 1/ 2 years of proved experience working in a Finance department
- Strong communication, analytical, problem solving and customer oriented skills
- Advance knowledge in SAP and Excel
- Excellent spoken and written level of English is an asset
- Portuguese is a plus
- Willing to travel during migration project
14
Intelligence Assessment Collection Analyst Resume Examples & Samples
- 10+ years of experience with enterprise management or analysis in a professional environment
- Experience with survey techniques and experience in designing and running surveys
- Possession of excellent conceptualization skills
15
Intelligence Assessment Collection Analyst Resume Examples & Samples
- 5+ years of experience with data collection and analysis
- Experience with drafting clear and concise products describing complex data and analysis
- Experience with generating reports, charts, and plots of distributions and trends, descriptive statistics, and complex statistical analyses
- BA or BS degree required or 4 years of experience with supporting the intelligence community
- Experience with applying quantitative and qualitative analytic methods, including the design, development, and management of statistical models and enterprise-wide evaluations
- Knowledge of tools in statistics, mathematics, econometrics, operations research, survey design and analysis, election analysis, or IT
16
Senior Collection Analyst Resume Examples & Samples
- Assist in the active collection of data from information operations and in the analysis of collected databases and datasets seeking to extract data of intelligence value
- Utilize--computer and network forensic tools and methods, scripting or macro languages, various software applications, and operating system tools to review data collected from information operations
- Prepare foreign intelligence, operational, and counterintelligence reports in support of cyber and technical operations
- Securely create and maintain business networks connected to the Internet, exploit commercial secure telecommunication devices, knowledge and experience using software and hardware development methods
- TS/SCI w/Poly security clearance; Bachelor degree in computer science, information systems, cyber security, computer engineering, or a related field; Minimum 7 years' experience with computer operating systems, computer network forensics and computer security associated with information operations and using the internet in an operational environment
- Current technical expertise with installation, programming, and coding aspects to help configure tools for a variety of platforms (experience using common analysis tool such as at Network Traffic Analysis, OpNet, Protocol analyzers, Hex editors, and registry and disk editors.)
- Must demonstrate the ability to follow leads, work with complex digital data, and thrive in an environment without clear policy guidance
- Familiarity with computer file structures, in particular Windows operation systems
- Knowledge and understanding of technical communications and their uses, including mobile devices, internet communications, and electronic media, including a basic understanding of various types of selectors such as IP addresses, IMEI, IMSI, MSC addressed, SSID, etc
- Sponsor certification as a Targeting Analyst or Data Governance
- Advanced degree in computer science, information systems, cyber security, computer engineering or a related degree
- Familiar with field HUMINT
- Cyber certifications: CISSP, Security+, OCSP, CEH
- Experience in IC intelligence report writing and dissemination mechanisms
- Familiarity with bulk data and bulk data reporting issues
- Two years of experience exploiting digital data or summarizing cyber information
17
Collection Analyst Resume Examples & Samples
- Interacts with sales, sales support, customers, underwriters and other Dell functions to support and maintain said accounts
- Monitors the existing portfolio performance for all relationships and communicates credit concerns to management
- Contributes to the managing of delinquent accounts and addresses credit related issues
- Interact with customers via telephone and email to resolve credit related issues
- Deal with queries from internal / external customers in a timely manner
18
Collection Analyst Resume Examples & Samples
- Mange dunning, suspension and termination flows with in policy’s
- Accurately forecast cash for Quarterly goal, with notes on disputes and or past dues
- Ensuring accuracy and quality of data entered across specified systems
- Shift working required to support a global customer base
- Previous experience in billing or collection environment (4+ years)
- Experience of working within a financial ERP environment preferable
- A keen eye for detail
- Action and Goal orientated
- Ability to build relationships with key stakeholders
- Self-starter and a proactive can do innovative attitude
19
Senior Collection Analyst Resume Examples & Samples
- The Sr Collection Analyst is responsible for the all aspects of collections for accounts allocated
- Adherence and accuracy of Credit and Collections policies and procedures, within agreed SLAs is paramount in order to provide the right customer experience and timely dispute resolution
- Manage the dunning flows with in Global policy, following standard procedures
- Build customer relationships and resolution paths for dispute resolutions
- Email and Voice based communication, dealing with internal and external queries and requests
- English and additional Language skills as required to support customer base
- Previous experience in billing or collection environment (6+ years)
- Experience of working within the software industry preferable
- Experience with Voice interaction – international customer base
- Knowledge of Oracle, Salesforce.com (or other CRM systems)
- Provides Customer support at a professional level
20
Collection Analyst Resume Examples & Samples
- Collect and reconcile customer accounts, ensuring clean and green trade receivables
- Fielding telephone calls and sending emails to customers and sales representatives about orders, invoice issues, payments
- Determine when an account needs to be escalated over to supervisors
- Coordinate and collaborate closely with internal customers and other departments to get assistance in resolving customer disputes and issues that prevent collection of receivables and clearing off other open items
- Meet regularly with supervisor to review aging of accounts, discuss action plans and strategy towards pending issues around uncollected receivables, long outstanding open debits and credits
- Maintain good relationship with resellers and inter-department contacts such as sales team, credit team, and customer service
- Assign appropriate reason codes to open items
- Be able to quickly resolve discrepancies and collections of disputed amounts
- Will need to be very familiar with Reason Codes
- Strong in decision making abilities
- Work in a very fast pace environment
21
Collection Analyst Resume Examples & Samples
- Active TS/SCI clearance; with ability to obtain a Poly
- Bachelors Degree and 10 years relevant experience. Relevant work experience can be substituted in lieu of education
- Relevant experience in the planning, execution, and operation of national technical means
- Demonstrated ability to respond to short notice tasking, manage resource trades, ability to analyze short- and long-term impacts of system anomalies
- Insights into opportunities to improve operational effectiveness and efficiency
- Identification of cross-INT opportunities and capabilities
- Knowledge of intelligence requirements from the IC, DOD and allied partners
22
Senior Collection Analyst Resume Examples & Samples
- Bachelors Degree and 9 years relevant experience, relevant work experience would be considered in lieu of degree
- Experience with Collection Management
- Experience and knowledge of headquarters acquisition program offices and their processes
23
Collection Analyst Resume Examples & Samples
- Processing all received requirements in a timely and accurate manner (according to the SLA and KPI)
- Maintaining a positive working relationship between the internal customers and the requestors
- Assuring that all requests to be processed have the right approvals and also follow the procedure and polices
- Analyzing, interpreting and communicating valuable information to management
- Understanding and controlling the entire process, ensuring that other team members are following the process correctly
- Exercising independent judgment and discretion in handling various collection scenarios
- Ability to train others and be a subject matter expert in the process
- Displaying proven ability to maintain high standards and error-free work in a fast-paced, complex environment
24
Intelligence Assessment Collection Analyst Resume Examples & Samples
- 5+ years of experience with data collection and analysis in a professional work environment
- BA or BS degree or 4 years of experience with data collection in the intelligence community required
- Experience with applying quantitative and qualitative analytic methods, including the design, development, and management of statistical models and Enterprise wide evaluations
- Knowledge of intelligence priority topics and supporting intelligence information needs
25
Collection Analyst Resume Examples & Samples
- Drive cash flow improvements within several UK locations for the Electrical Division. Required to successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectations
- Achieve Aged debt, DSO and collection goals utilizing advanced collection techniques in line with the SAP/Get Paid processes
- Initiate and drive a pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices
- Build and maintain a strong network and relationship with key stakeholders such as Claims, in country specialists, Sales, customer service, plant finance teams and end customer base to support collections and clearance of dispute management
- Ensure all key work processes are followed through automated systems daily. (Dunning’s, statements, invoice copies and customer responses)
- Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets
- Identify and categorise all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute
- Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved
- Pro-actively support monthly action plans on delinquent customers and open disputes across the portfolio to support resolution and mitigate root cause
- Manage and maintain the customer masterfile for both SAP and Get Paid systems ensuring accurate data on all customers
- At least 3 years’ experience in a UK/European Credit & Collections role
- Other main European Language’s preferable
- Track record in achieving and exceeding goals/targets essential
- Strong understanding of the Order to cash process
- Ability to negotiate effectively to drive resolutions
- Strong reconciliation and problem solving skills
- Intermediate to Advanced Excel skills required
- Process Improvement experience, always looking for opportunities to refine the way we do things
- Previous experience of SAP and Get Paid systems preferred
26
Receivables Management Collection Analyst Resume Examples & Samples
- Resolve bottlenecks preventing payment eg: client does not have copy invoice, no P.O
- Consistently reach collection target, reduce Days Billing Outstanding and ensure overdue's are kept to a minimum
- Bachelor's Degree in Business Administration or Finance
- Minimum of 1 year experience in Collections
- Experience in a high value, high volume credit control environment highly desirable
- Other roles involving extensive Customer Contact will also be considered
- Strong numerical skills
- Strong communication skills (written & verbal)
- Moderate to Advance level of expertise in MS Office Suite
- Strong interpersonal skills will enable this person to communicate well with external and internal clients and customers at a variety of levels within the organization
- Good communication and negotiating skills are critical in this role
- A high level of organizational skills are required to ensure accurate records of contacts and reporting
- Demonstrated leadership in professional setting; either military or civilian
27
Collection Analyst Resume Examples & Samples
- Fluent French speaking is a requirement
- Understanding Bond & Lien laws for the given states within the given AR portfolio is a plus
- Complete legal documents as required to obtain payment from customers when required
- Having knowledge of AIA documents for billing customers is a plus
- Running Dun & Bradstreet reports and calling for credit references as needed with approval authority for credit lines up to $35K
- BS/BA in Finance, Accounting, or other Business degree strongly preferred. High School Diploma required with equivalent business experience
- Must possess excellent interpersonal and communication skills, including the ability to interact and build relationships with team personnel, sales representatives, commercial offices, plants, and customers
- Ability to negotiate and effectively communicate judgment decisions required
- Related work experiences with risk analysis and receivable collection
- Knowledge of contracting business models and processes preferred
- Knowledge of bond and lein laws and AIA documentation preferred
- Key competencies include superior organization, prioritization & attention to detail as well as conflict resolution skills
- Must exhibit a solid professional business image with a team player attitude
- Must possess a high energy level
- PC literacy required
- Strong customer service and general office experience preferred
28
PRE / PRN Collection Analyst Resume Examples & Samples
- Be the first point of contact for customers to collect on due and overdue Maersk invoices
- Provides customer service regarding collection issues and short payments
- Ensure as a minimum weekly follow-up of out-standings, ensuring no AR over-dues days
- Meet the DSO target for the customers and complete the tasks in accordance with the SLA
- Regular monitoring for credit customers to keep their outstanding within credit limit
- Notify senior management on customer delinquency
- Interact with customers and raise disputes for customer queries on incorrect invoicing
- Set up customer statements and maintain a dunning schedule in line with Maersk Line policies
- Regular review of customer accounts with WKC manager
- Respond to email within 24hrs or as needed depending on the criticality of the issue raised by the customer
29
Premium & Collection Analyst Resume Examples & Samples
- Managing, monitoring and pursuing collections of unpaid premium receivables in adherence to collection guidelines, credit terms and designated payment plans
- Performing premium collection activities for selected group of businesses
- Working with brokers, Underwriting and Operations to resolve premium booking and payment discrepancies in support of the timely collection of premium receivables
- Reviewing aged receivable balances for accuracy and collectability. Initiating premium corrections, cash applications, commission disbursements, return premium disbursements and write-offs as warranted
- Investigating and resolving disputed items and reconcile balances as required
- Acting as a liaison between brokers, underwriting and other XL departments to Maintaining a professional relationship with both internal and external clients
- Proven experience in a similar role (preferably in credit control or accounts receivable areas)
- Fluent English (both oral and written)
- Computer literate including Microsoft Outlook, Word, Excel, PowerPoint and other commonly used software
- Good organizational skills with ability to work under time pressure
- First class customer service skills
30
Collection Analyst Resume Examples & Samples
- Drive cash flow improvements within EMEA region for the Electrical and Industrial Divisions. Required to successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectations
- Achieve Aged debt, DSO and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes
- Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute
- Pro-actively support monthly action plans on delinquent customers and open disputes across the portfolio to support resolution and mitigate root causes
- Manage and maintain the customer masterfile for SAP, GetPaid and Oracle systems ensuring accurate data on all customers
- At least 3 years’ experience in a European Credit & Collections role
- Fluent spoken and written Turkish and English essential
- Previous experience of SAP, GetPaid and/or Oracle system preferred
31
AMS GSB Collection Analyst Resume Examples & Samples
- Interacts with credit card companies to manage credit charge-backs
- Typically 0-2 years of experience
- Basic understanding of HP's order management process
32
Collection Analyst Resume Examples & Samples
- Bachelor’s degree, or an equivalent combination of education and related work experience in the collection of delinquent accounts
- Demonstrated experience in customer service and problem-solving skills for a high-volume/high-stress environment
- Must have a clear understanding of the Fair Debt Collection Practices Act, Family Educational Rights and Privacy Act, and accounts receivable applications; with strong problem-solving, analytical and communication skills
- Will have intermediate user abilities with Microsoft Word and Excel, and various e-mail systems
- Must demonstrate interpersonal skills and ability to work well with people at a variety of competency levels; and
- Must possess clear and precise written and oral communication skills, and the ability to communicate complex material both orally and in writing
- Should demonstrate ability to manage multiple, concurrent, high-priority responsibilities in a time-pressured environment; and
- Experience with the Ellucian Banner Student Accounts module and third-party student payment systems is strongly preferred
33
Collection Analyst Resume Examples & Samples
- Follows up on assigned past due customer accounts by telephone, fax or e-mail. Initiates necessary action to maximize cash inflows by
- Following up on all assigned customer invoices greater than $50,000 which are no more than one day past due
- Review credit balances are prepares appropriate documentation to clear or resolve balances for the month end
- Documents, when appropriate, any actions taken regarding follow-up and problem solving on the accounts receivable in the SAP system
- Reconcile bad debt, customer concession and unapplied cash accounts and other accounts as assigned
- Letters of Credit or Stand by letters of credit experience preferred
- Economic background (graduate of Academy of Economic Studies or similar)
- 2+ years collection experience
- SAP experience or other ERP system application
- A familiarity with international payment and shipment documents is required
- Verbal and written communications skills, customer service related skills
- Work with key internal customers as well as external customers
- Responsible for collection portfolio of at least 15Million
- Able to reconcile accounts, make collection calls and meet department and individual collection goals
- Ability to prioritize issues
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Collection Analyst Resume Examples & Samples
- Setup receivable review meeting with producer & product Tower and work out action plans
- Lead letter process and propose non-payment cancellation in respective area
- Escalation to Branch/HC management team when needed
- Perform account reconciliation with business parties for premium collection when needed
- Support AIGSS GZ team with regards to receivable matters, e.g. share policy number, monthly cut-off supports
- Receivable distribution Aging Analysis/performance
- Outstanding Category Coding in AR live ledger
- Responsible for all invoicing related matters
- Other works are assigned by manager
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Collection Analyst Resume Examples & Samples
- RI ( As of Nov 2016 , RI SIZE : Loss Recover y $28 M; RI outward payable $123M )
- Monthly reconciliation and settlement of reinsurance treaty business
- Monitor AIGSS GZ team performance on RI FAC part
- Prepare accounting entries of designated transactions of RI
- Balance Sheet reconciliation for designated COA by month
- Work with Reinsurance Officer Closely to ensure system setting of reinsurance placements correctly and timely
- Complete the monthly statutory and SI report
- Premium Collection
- Generate China Receivable Managements Reports
- Responsible for 1-2 Branch(es) Premium Receivables, annual GPW exceed RMB 100M
- Date Accuracy and Reporting
- Responsible for Data Accuracy to ensure front end data are flowed to Computron timely, completely and accurately
- Produce various receivable aging analysis report local and global
- Coordinating with internal and external audit for responsible business
- Work on continuous enhancement on system and process efficiency
- Assuming other activities and responsibilities from time to time as required
- Strong communication and problem solving skills
- Detail oriented with good excel skill & interpersonal skill
- Fluent communication in Chinese and English
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Signals Collection Analyst Resume Examples & Samples
- Interest in working with radio equipment
- Finding clues that help answer questions
- CONCURRENT TECHNOLOGIES
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Collection Analyst Resume Examples & Samples
- Assists the manager in executing and/or managing special projects for the department
- Assists in the planning, developing, and promoting of ways to improve departmental processes related to denial follow-up
- Oversees meeting agenda/minutes for the Collections/Revenue Integrity monthly meetings
- Handles aggressive deadlines and manage multiple projects simultaneously
- Works independently, exercising good judgment and discretion
- Bachelor’s Degree in Business, Finance, Accounting, or related field
- 3-5 years’ work experience in a hospital billing environment
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Collection Analyst Resume Examples & Samples
- Fill out credit inquiries for customers
- Inactivate dormant accounts
- Transportation industry knowledge and experience is a plus
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Credit an Collection Analyst Resume Examples & Samples
- Support in the implementation of the credit and collection policy, being responsible for the operational activities (collection, negotiation of guarantees, grant of credit limit, order release, accounts receivable management and preparation of management reports)
- To be in constant interface with the commercial area and clients in order to support the credit and collection strategies (carry out visits to customers and participate in regional sales meetings)
- Manage credit risk and receipt
- Perform the release of requests for billing
- Generation of managerial reports
- Advanced Office suite
- Communication skills, interpersonal relationships and resilience
- Analytical profile, with good understanding of complex problems and critical issues
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Collection Analyst Resume Examples & Samples
- Compiling aging report (30, 60, 90 day), and documenting collection follow up activity
- Responsible for monitoring, managing and maintaining assigned accounts- including account adjustments, small balance write off and customer account balance reconciliations
- Monitor and maintain the integrity of the company’s Credit and Collections Policy and Procedures
- Strong communication, interpersonal and leadership skills
- 3-5 years commercial credit and collections experience. (legal collections a plus)
- Strong MS Excel and MS Word skills
- Associate Degree in business related field or work equivalent is a plus
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Collection Analyst Resume Examples & Samples
- Build a Credit Collections strategy and ensure goals are achieved on European based portfolio
- Achieve & Exceed Credit & Collections goals
- Define key process enhancements that will drive enhancements through the OTC process and improve cash flow
- Provide accurate weekly cash forecasts, mitigation risk plans and clear escalation plans to Credit management based on collection activity
- Provide weekly action plans on delinquent customers across the portfolio to drive resolution and mitigate root cause
- Analyses collection performance on portfolio and drive future strategy to ensure goals are met and exceeded
- Define process/strategy to reduce and maintain a low volume/value of disputed items on the portfolio
- Review customer credit Risk to mitigate bad debts and reduce reserve account
- Work on documenting and standardizing processes within the function
- At least 2 years’ experience in a Credit & Collections role
- Fluency in Polish and English
- Strong track record in achieving and exceeding goals/targets essential
- Experience of credit management and collections management preferable
- Previous experience of Oracle/SAP and other ERP systems preferred
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Collection Analyst Resume Examples & Samples
- Achieve & Exceed Credit & Collections goals - DSO and aged debt goals
- Provide enhancements to the credit function by automating and streamlining processes
- Engage with key external stakeholders within regional operational plants – Sales, credit and finance teams to enhance credit strategies
- Provide support to the Risk team to evaluate and provide recommendations on the receivables asset
- Manage own time / priorities: work well and be highly organized under pressure; skilled at managing multiple tasks within demanding timelines and a sometimes stressful environment. Decision-making: fast; accurate; confident; also know when to seek advice
- Fluent in English, Swedish would be a plus
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Signature Management Collection Analyst Resume Examples & Samples
- 1+ years of experience with DoD own-force monitoring
- Experience with planning or operations
- Knowledge of service and joint geospatial and signals intelligence collection tasking mechanisms
- Ability to provide succinct oral and written products to a senior audience
- Knowledge of service Departmental Requirements Office (DRO) processes
- Graduate of a Mid-level Military School
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Requirements & Collection Analyst Resume Examples & Samples
- Contribute to collection planning by identifying gaps, minimizing the existence of critical data shortfalls, and formulating collection strategies to meet information needs
- Establish/maintain working-level contacts for coordination of collection requirements management matters, to include coordinating with counterparts at other intelligence agencies when needed to elicit support for NMIO and ONI requirements satisfaction
- Provide recommendations in defining and refining current Open Source business practices and processes to gain efficiencies in Open Source exploitation, analysis, and production
- NIM-M may provide examples of desired final products as a point of departure; the Requirements and Collection Analyst will advance tradecraft from that point forward. At a minimum, NIM-M will provide access to ODNI’s Strategic Guidance to NMIO, Director NMIO’s Fiscal Year Priorities, all Unifying Intelligence Strategies (UIS), and related U.S. Government (USG) maritime intelligence integration, maritime security and maritime domain awareness (MDA) documentation; as well as ODNI guidance or examples for requirements
- Review all fragmented national, departmental, agency, and command Potential Maritime Intelligence Collector (PMIC) requirements
- Update the current Maritime National HUMINT Collection Directive (NHCD) or develop, draft and coordinate a PMIC annex for the current NHCD
- Develop and/or update strategic key intelligence questions (KIQ) and essential elements of information (EEI) of the PMIC NHCD
- Evaluate current counterintelligence collection and analysis, and data sharing capabilities; recommend solutions to identified gaps; and articulate anticipatory postures for collection and analysis activities
- Attend and brief the Maritime CI Working Group on advances in the national PMIC requirements documents, PIB input to the NIPF Amplifying Guidance and other advances
- 3+ years’ experience with multi-INT collection strategies
- 3+ years’ experience writing succinctly at the college level and; have advanced skills in using MS Office and compatible programs
- 10+ years of military or inter-agency experience in intelligence
- 5+ years’ experience writing succinctly at the college level and; have advanced skills in using Microsoft Office and compatible programs
