Video Specialist Job Description
Video Specialist Duties & Responsibilities
To write an effective video specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included video specialist job description templates that you can modify and use.
Sample responsibilities for this position include:
Video Specialist Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Video Specialist
List any licenses or certifications required by the position: DRS, AED, CPR, CCIE, CTS, ACSR, SHRM, HDI, OEM, ICIA
Education for Video Specialist
Typically a job would require a certain level of education.
Employers hiring for the video specialist job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Communications, Education, Video, Video Production, Marketing, Television, Film, Design, Journalism, Communication
Skills for Video Specialist
Desired skills for video specialist include:
Desired experience for video specialist includes:
Video Specialist Examples
Video Specialist Job Description
- Write and update customer facing FAQs and other internal documents
- Proactively look for ways to improve our service and to better serve our customers
- Provide level 3 support for broadcast systems
- Install, test, document and support specialized systems for video production, audio production, live broadcast and interactive media
- Oversee the design and implementation of custom audio-visual circuits
- Research new broadcast technologies and make recommendations to improve news gathering and broadcast production
- Provide support for convergent broadcast & IT technologies
- Provide comprehensive documentation for new broadcast technologies
- Detail all work carried out using a centralized ticketing system
- Coach and train staff in support of broadcast technologies
- Solid computer skills - you need to know your way around a Google spreadsheet
- Hablas español? No es necesario
- 1+ years in a Community Management, Customer Support, or Quality Assurance role for a software/tech company
- Minimum 5-7 years experience in product/branding
- Experience web video delivery best practices for desktop and mobile platforms
- Significant experience developing web applications using HTML5, especially Javascript
Video Specialist Job Description
- Be on call via a company cell phone
- Work on holidays and special events when required
- Upload adapted videos for review and distribute final versions to international editors/staff direct uploads to multiple video platforms
- Monitors, reports and seeks resolution of any video content ingestion, transcoding, playback, CDN and web service issues
- Implements logical troubleshooting processes and suggests appropriate break/fix actions
- Escalates complex issues to appropriate product, development and technical peers
- Applies critical thinking skills to diagnose video impairments and make recommendations on solutions
- Works closely with the Video/Network Sales, Product, Development and Operational teams to solve customer impacting conditions
- Supports operational efficiency and network performance improvements thru proactive surveillance or monitoring
- Ensuring all content packages elements are present
- Ability to multi-task, prioritize and communicate
- Capability of identifying various audio and video issues
- Server-side scripting in Node and/or Groovy is a huge plus
- Adobe PSDK/TVSDK experience is a plus
- Training and minimum five (5) years experience with Crestron Control System Programming, Digital Signal Processors (DSP) and video conferencing endpoints setup and servicing
- Create/Modify/Delete VoIP users in Cisco call manager
Video Specialist Job Description
- Obtaining metadata files and artwork from studio's affiliate sites when needed
- Identify, prioritize, resolve, document and communicate both technical and operational issues without micro-management
- Work directly with multiple departments to compile, program and publish video content to digital signage system (offline) & video (online platforms & corporate websites)
- Responsible for working with the key users of the video channel marketing services to streamline the work flow and develop appropriate practices & processes to improve go-to market responsiveness
- Ensures that any video content is aligned with and supports the specific brand, promotional campaign or communication marketing messaging
- Responsibility for collaboration with the corporate, regional marketing directors and property marketing managers and BCS in preparing, acquiring and disseminating approved video content
- Distribution management of all video content or digital assets including offline (digital signage) & online (paid networks as applicable) & corporate website
- Trains on digital signage and online video platform operation as needed
- Recommend initiatives based on understanding and identifying industry trends that will affect marketing plans in the short and long-term
- Manage the hardware platform operation dynamics by partnering with IT
- Motivated and able to work independently in a team environment
- Create/Modify/Delete Jabber users in Cisco call manager
- Create/Modify/Delete Webex users in Cisco call manager
- Creation and maintenance of phone templates, CER, MoH, Dial by name and Broadcast VM distribution lists
- Test of all work completed
- Creation of the DID in Cisco Core environment
Video Specialist Job Description
- Takes the leadership point on a “live” broadcast strategy, how the company should utilize this video channel
- Act as technical leader and coach for Large Enterprise customers deploying thousands of VoIP lines across Canada, U.S. A., UK and China (over 150,000 users already deployed)
- Act as subject Matter Expert for supported IP Telephony, video services and technology, providing support to marketing and service teams
- Manage technical bridge and coordinated SMEs in order to resolve the issue as quickly as possible
- Manage vendor relationship order to resolve the issue as quickly as possible
- Is engaged in day to day service assurance
- Maintain personal certification levels to meet vendor requirements
- Provide guidance in matters of copyright, fair use, trademark, right of publicity and other third party rights in relation to video production
- Pre-publication review of a variety of content to flag potential rights issues
- Work with the studio team to obtain third-party image, footage, and music rights for use in video productions
- Main point of contact to resolve complex, level 3 voice incidents
- Experience with debugging and network throttling tools
- 1 year minimum previous work in a production, post-production or office environment is required
- Must be familiar with all broadcast and web video standards, both physical and electronic
- Knowledge of video (tape formats, generic & episodic promos, duplication, ) and new technology (online strategies, web sites, digital asset management)
- Must have knowledge of global geography
Video Specialist Job Description
- Research various rights issues, best practice developments, and specific projects as they arise
- Handling various other intellectual property-related functions as needed
- Day-to-day operational support and coordination for all video-conferencing / telepresence services throughout the Company
- Ensure conferences are set up properly prior to meetings and connected on time
- Troubleshoot issues with users
- Coordinate with Information Services team on network connections
- Provide assistance with other audio-visual needs and meeting support throughout the Company
- Ensuring all conferencing spaces are presentable and performing preventative maintenance to resolve problem or identify resolution to appropriate vendor
- Coordinating with customers to determine AV requirements for any new conference room
- Interacting with Customer Help Desk ticketing system to respond to end user requests
- Knowledge of the rules of baseball familiarity in identifying key players/personalities in the sport
- Flexibility to work various shifts when needed including weekends, late nights, overnights and some holidays
- Experience working in a customer service or support role
- Maintain the PAT and PROD voice/video infrastructure and applications
- 2-3 years of motion graphics or graphic text layout experience preferred
- A stylistic and graphic eye, understanding layout of different languages and character sets