User Experience Lead Job Description

User Experience Lead Job Description

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User experience lead provides mentorship and career growth guidance for our experience design team, 9 team members across graphic, environmental design, design research and design strategy disciplines.

User Experience Lead Duties & Responsibilities

To write an effective user experience lead job description, begin by listing detailed duties, responsibilities and expectations. We have included user experience lead job description templates that you can modify and use.

Sample responsibilities for this position include:

Own presales activities for the team
Research customer feedback & behaviour through web analytics, search reports, voice of customer reports (email, chat, calls), industry reports
Create process flows, site maps, wireframes, prototypes, and detailed UI specifications for web & mobile applications
Act as the voice of the user throughout the project lifecycle
Perform post-implementation reviews to assess the impact/success of projects & site enhancements
Accountable for communicating regular updates (on deliverables, issues & timelines) to the Sr
Collaborate with UX research team to design research programs that will inform primary project track
Guide and oversee holistic experience vision and design solutions from research to design delivery
Experience with analytics data, syndicated research, A/B testing and other quantitative sources a plus
Working with other discipline leads on levelling-up our design organisation, recruiting and hiring, establishing design standards and patterns

User Experience Lead Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for User Experience Lead

List any licenses or certifications required by the position: CSA, II, IAT, CSPO, UX, PMP, ITIL

Education for User Experience Lead

Typically a job would require a certain level of education.

Employers hiring for the user experience lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Design, Psychology, Computer Science, Computer, Interaction Design, Graduate, Graphic Design, Industrial Design, Engineering, Human-Computer Interaction

Skills for User Experience Lead

Desired skills for user experience lead include:

Sketch
Illustrator
Best in class interaction design patterns across a variety of platforms
Design and prototyping tools
Invision and anything else needed to get the job done
Product strategy
Atlassian JIRA and Confluence platforms for agile collaboration and workflow management
Direct experience
Graphic design applications
HotJar

Desired experience for user experience lead includes:

Bachelor’s degree in Interaction Design, Human Computer Interaction (HCI), Design
Proven track record of setting UX vision and managing a UX team in dynamic
Master’s degree in Interaction Design, Human Computer Interaction (HCI), Design
Bachelor’s Degree in Interaction Design, Human Computer Interaction (HCI), Anthropology, Psychology, or a related field
5+ years’ experience as hands-on UX practitioner
2+ years’ experience managing and leading UX design teams that resulted in creating world-class experiences and/or services

User Experience Lead Examples

1

User Experience Lead Job Description

Job Description Example
Our growing company is hiring for an user experience lead. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for user experience lead
  • You should be comfortable with technology and business partners, have highly effective cross-functional leadership skills, and possess a demonstrated ability to partner on consumer applications that delight consumers
  • Detailed knowledge of JavaScript and design patterns, CSS, HTML and HTTP
  • Proficiency in any modern web frameworks like Angular, Bootstrap, Ember.js or React is desirable
  • Coordinate the cross function User Experience development and deployment reviews
  • Document and maintain Lincoln User Experience guidelines
  • Document and maintain Functional Definition
  • Develop feasibility plan
  • Coordinate to assess system and physical implications
  • Work with the planning to update feature, technology, and cycle plan
  • Develop feasible and compatible program specific User Experience plan – develop brief
Qualifications for user experience lead
  • Does not have to be a gamer but must be passionate about their work and UX
  • A portfolio is needed
  • Full experience with key UX design systems and implementation tools (Visio, Omnigraffle, Adobe CS, Invision, Axure)
  • A minimum of 2 years’ as a design lead, product lead, or design manager
  • A minimum of 10 years’ as UX designer, information architect, interaction designer, program manager, visual design, or similar
  • Do not have to be a gamer but must be passionate about their work and UX
2

User Experience Lead Job Description

Job Description Example
Our company is searching for experienced candidates for the position of user experience lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for user experience lead
  • 35% - Create simple, futuristic, user-centered designs based on user stories, use cases, user research, market analysis, customer feedback, and usability
  • Create experiences that users love
  • Influence through design and be recognized as a UX guru
  • Work with like-minded designers and rock out
  • Identify and share trends and methodologies relevant to user experience
  • Install and support technical solutions and implementations
  • Provide support for onsite state-of-the-art collaboration and video conferencing technologies
  • Network configuration and problem solving in Windows, Apple, and Citrix environments (wired and wireless
  • Set up and monitor important meetings that depend on A/V equipment to be successful
  • Collaborate on documentation of user types, scenarios and tasks, conceptual models and process flows
Qualifications for user experience lead
  • Demonstrate extended experience with a variety of research techniques, including card sorting, interviewing, online surveys, eye tracking
  • Minimum of 2 years as a design lead, product lead, or design manager
  • Minimum of 10 years as UX designer, information architect, interaction designer, program manager, visual design, or similar
  • Working experience with wireframing tools – such as Axure, InVision, yEd and Balsamiq Mockups
  • Able to differentiate between a project goal and a requirement
  • A minimum of 10 years as UX designer, product designer, information architect, interaction designer, program manager, visual design, or similar
3

User Experience Lead Job Description

Job Description Example
Our company is growing rapidly and is looking for an user experience lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for user experience lead
  • Carry out and/or lead our 3rd party agencies through all stages of the visual design process
  • Create the framework for UX design through card sorting, tree stumps, personas, usability studies and research
  • Spearhead UX design and define UX direction for web-related projects using appropriate tools such as sketches, workflows, wireframes, interaction specifications
  • Drive optimal user experiences and user-centered designs through a holistic lens of usability, research, customer feedback, site analytics, strategic importance, time to market and measurable business goals
  • Critique others’ creative work, offering direction for improving quality, consistency or strategy
  • Must be willing and able to accept and work within existing design styles and conventions, and to prioritize function over form to meet critical deadlines while still providing end user delight
  • Document the future state UI/UX requirements
  • Work with business users to design a UI that streamlines data entry, eliminates excessive clicking, balances content and navigation, integrates multiple data sources and is optimized for dual screens
  • Conduct user experience surveys/interviews with business users and revise designs based on gathered feedback
  • Collaborate with IT, Business and implementation partner to design and implement a UI/UX solution ensuring alignment and that we are leveraging best practices
Qualifications for user experience lead
  • Able to prototype your ideas whether in high or low fidelity using the Adobe Suite, HTML, and / or Axure
  • Passionate about work and UX
  • Prototyping experience in tools such as Axure, Proto.io, Flinto, or Invision
  • Expertise in creating wireframes visual design comps
  • 7+ years hands-on UX practitioner
  • Driving, overseeing, and providing thought leadership in the assessment of existing sites/properties for usefulness, usability, visual design, content, and branding
4

User Experience Lead Job Description

Job Description Example
Our innovative and growing company is looking for an user experience lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for user experience lead
  • Assist in the establishment and documentation of a global design style and build layout templates
  • Create wireframes for each of the individual future state screens
  • Document UX assumptions and decisions
  • Develop interim state screens the may be needed for a short period of time while we are transitioning from the legacy solution to the new solution
  • Provide support during Program Increment planning, development and testing periods with the Scrum teams
  • Scan the horizon for emerging UI/UX tools, skills, and techniques to ensure timely introduction of best practices
  • Facilitate stakeholder reviews to gain approvals
  • Ensure final redline specs are provided to IT to develop the solution
  • Develops, conducts, analyzes and presents findings from a variety of design and usability research outcomes and industry best practices
  • Prioritizes work and methods of research for all agile projects assigned to them and also other team members by working closely with stakeholders and team members
Qualifications for user experience lead
  • Develop and maintain relationships with key internal client stakeholders
  • Defining best practices and standards related to persona development/behavioural segmentation
  • Minimum 8-10 years of experience leading a team of UX Design personnel
  • Ability to gracefully handle multiple projects in a time sensitive environment
  • BS/BA Degree in Graphic Design, Digital Media Design, Communication Design or related field
  • Minimum 10 years experience in UX/UI design and software development
5

User Experience Lead Job Description

Job Description Example
Our company is growing rapidly and is looking to fill the role of user experience lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for user experience lead
  • Manage a team of UX Designers planning the work they do and playing to their strengths and areas of growth
  • Manage external resources (agencies) through project costing and delivery
  • Define, evangelize, and operationalize UX process from documentation structure, version control, publishing, interaction specifications, and quality across all the teams in our organization
  • Development and implementation of UX principles and plans across the core newly available R&D Informational platform (RDIP) through to analytical and computational solutions being delivered
  • Responsible for developing and executing a UX and capability development strategy
  • Matrix lead and managing global, cross-functional, Data CoE teams aligned with R&D Data strategy, to deliver measurable and sustained improvements primarily within the data and analytics arena
  • Leads a partnership with the R&D business lines, Data CoE, IT UX team and users to plan on a 1-3 year horizon the implementation scope and prioritisation with focus on UX and capability development
  • Mentor staff and embody the need to be continuously evolving and improving our existing user test protocols, to ensure that JLR is always running the most appropriate and valid user tests
  • Investigate new methodologies and ensure that the most up-to-date and relevant industry and international standards are being tested for
  • Work together with other divisions within JLR including (but not limited to) Research and Human Factors to identify the business needs for future user testing direction
Qualifications for user experience lead
  • A strong portfolio that demonstrates graphic design thinking and core craft skills across a variety of client categories and design formats & methodologies
  • Ability to successfully articulate design concepts to your team and your client
  • Effectively handle difficult, stressful situations with poise, tact and patience
  • Anticipate, identify, and solve critical problems proactively
  • Communicate design and user interface specifications through sketches, wireframes, mockups and interactive prototypes to meet project deliverables
  • Bachelor’s Degree in Industrial Design, Interaction Design, Computer Science, Engineering or equivalent experience is required

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