Solution Director Job Description
Solution Director Duties & Responsibilities
To write an effective solution director job description, begin by listing detailed duties, responsibilities and expectations. We have included solution director job description templates that you can modify and use.
Sample responsibilities for this position include:
Solution Director Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Solution Director
List any licenses or certifications required by the position: ITIL, AWS, ISO27001/2, TOGAF, TM, SAP, MCP, CISM, CISSP
Education for Solution Director
Typically a job would require a certain level of education.
Employers hiring for the solution director job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Business, Computer Science, Technology, MBA, Engineering, Education, Technical, Science, Business/Administration, Marketing
Skills for Solution Director
Desired skills for solution director include:
Desired experience for solution director includes:
Solution Director Examples
Solution Director Job Description
- Contribute to sales process improvement, including developing knowledge bases, improving and creating sales tools
- Help develop educational and training programs to enhance the knowledge base of the SA organization
- Lead the technical delivery and/or provide oversight to other technical leads for new projects in NBC News and NBC Sports and/or other business domains according to business priorities
- Design and implement processes by which to prescribe market sizing, addresseable market, customer requirements, competitive positioning
- Drive and execute win/loss analysis on solution sales, communicating critical takeaways and learnings to other stakeholders, such as product/solution management
- Leverages, enhances and extends core product content and enablement tools generated by product marketing
- Major part of the role will be the development and delivery of 5-6 solution playbooks per year, aligning to the plays outlined by the LOB leadership team and solution marketer(s)
- Lead the technical delivery and/or provide oversight to other technical leads for new capability projects in R&D Strategy & Planning and/or other business domains according to business priorities
- Serves as Subject Matter Expert and solution advisor for PPM, Agile Central and ITSM solutions within ASEAN market
- Develop a sales strategy, including a target prospect list, a sales plan, and a channel sales plan, coordinate marketing events and qualify customer’s prospects
- Is experienced with keeping internal and external clients satisfied by providing outstanding service with the ability to speak with the most technical and non technical person in the room
- Has and in-depth understanding and experience in management of all aspects of sales support processes
- Has a clear understanding of selling cycles, technical selling strategies and the skills and responsibilities of a sales, account management and solution architect team
- Must be viewed and/or recognized as a leader by NaviSite senior sales management, the solution architect team, and other NaviSite organizations alike
- Has strong technical presentation skills, , excellent listening, written and verbal communication skills
- The ideal candidate has 6 years of working experience in credit risk analytics experience in retail commercial credit risk modeling, credit risk management or consulting
Solution Director Job Description
- Deliver strategic direction, thought leadership and ‘go to market’ guidance to the Cx sales organization, ensuring the provision of competitive and market – relevant sales content to drive sales success
- Provide direction to the Productivity Consultant team to enable them to identify and address the key enablement requirements of the Cx SAAS sales team in Western Europe
- Provide structured input to the sales leadership team, outlining development gaps and championing product and domain expertise and excellence
- Identify and replicate successful go-to-market, enablement and coaching approaches, content and methodologies
- Work with marketing and product to ensure we have the right solutions to meet market demands
- Play a leadership role in acquiring, retaining and growing key customers (hotels and motels, with limited overlap with corporate team)
- Develop release readiness strategy and capability, success metrics
- Create and manage a core set of customer-facing assets, including brochures, PPTs, videos
- Working alongside Sales Support to manage the senior client buyer and solution owner
- Align end user training and development programs to support the goals, growth, and business plan strategies through readying clients to maximize technology adoption and success
- Require some travel
- Proven track record managing and leading large, complex sales and specialist’s organizations
- Excellent communication and presentation skills, have the ability to effectively interface with employees and customers of all levels
- Solid understanding of the travel distribution industry with + 5 years international experience in travel industry
- 10 yrs+ marketing experience, including product or solution marketing
- Outstanding communication, story-telling and presentation skills, both written and verbal, internally, at the exec level with customers
Solution Director Job Description
- Evaluate all aspects of training process and outcomes
- Implement meaningful training metrics to validate training results and investment in training resources
- Monitor customer satisfaction feedback from net promoter score surveys and KLAS
- Identify new opportunities for training and development services in support of end user technology adoption
- Review project plans and proposals that identify new content areas for development based on needs of customers
- Innovate the Solution Training approach and identify cost-efficient opportunities to deliver new content through appropriate means (internal instructor, external instructor, partnership or e-learning)
- Create and implement policies and processes for end user training and development identify tools to enable the Solution Training team to successfully complete responsibilities
- Collaborate with Commercial Sales and Client Success to tailor solution training offerings to meet specific client requirements in order to grow new sales bookings and retain customer renewals
- Manage the revenue and expense budget for the department
- Have a passion for developing compelling business value proposals for our security solutions portfolio and ultimately closing business
- Highly entrepreneurial with a high level of passion, energy, dedication, and an unrelenting drive
- The ability to influence effectively in cross-functional teams is a must
- Demonstrated ability to lead a delivery organization including solution design, development and configuration drive quality and improvement
- BS/BA in Engineering, Computer Science or Life Sciences (or other quantitative related discipline)
- At least 10 years of progressive information technology experience, with responsibility for architecture, team leadership and technical implementation on large scale projects
- Must possess a solid working knowledge of pharmaceutical research and development processes and supporting technologies
Solution Director Job Description
- Provide content expertise to support the development of tools and methodologies
- Educate business units and leadership on solution line offerings and methodologies
- Provide Executive Oversight to selected client projects
- Manage integration milestones between Sales and Delivery
- Develop and maintain partnerships with clients
- Have a passion for developing compelling business value proposals for CA Agile Ops solution portfolio and ultimately closing business
- Analyze current solution architecture and design and propose solutions that increase business value, optimize performance, and enhance quality
- At times, will be a project team role that is responsible for the system quality of the solution being delivered
- Have a passion for developing compelling business value proposals for CA Agile Operation solutions portfolio and ultimately closing business
- End-to-end role of product manager in context of dynamic competitive environment
- Enterprise Architecture (EA) experience is a plus including EA methodologies, frameworks and certifications (e.g., TOGAF, IASA) with demonstrated ability to provide leadership across business, application, data, and technology architecture domains
- Must have sales experience in Agile/ softwaredevelopment tool or Service Management and / or PPM solution selling experience
- Experience working with matrix organization, and drawing on resources from other teams
- Able to travel through the region
- Sales role, most importantly is that the individual has a track record of selling enterprise software solutions
- Experience in direct sales, also some experience of working with partners
Solution Director Job Description
- Development of new business opportunities by leading market penetration strategies and pricing for the proposed solution
- Drive solutions creation throughout the solutions lifecycle
- Maintaining relationships with internal Program Manager and third party development teams to prioritize and monitor all solutions deliverables
- Gain a thorough understanding of the clients' business and the industry in which they compete, the corresponding IT initiatives and identify the needs which CA can help resolve
- Develop compelling business value proposals for our solutions and close the business
- Develop and maintain trusted relationships with senior stakeholders and influencers in assigned accounts
- Contribute to developing and driving an effective and efficient sales strategy
- Work closely with sales colleagues in a matrix to drive complex sales opportunities from identification and qualification through to closure
- Analyze trends across the marketplace, the impact of competition and shifts in customer needs
- Be the voice of the customer and drive new requirements to increase team productivity, scale transaction capacity and generate business insights
- People management experience (coaching, training, leadership, strategy creation)
- Experience in a senior Cx Sales, Business Consulting or Advisory role would be a major advantage
- Strong understanding of Cx platforms, ideally with experience of implementation and associated change management
- Strong understanding of and passion for digital and emerging trends in Customer Experience excellence
- Solid experience in Management is required, ideally in a Sales Consulting or B2B Sales environment
- Experience working within a complex organization