Salesforce Project Manager Job Description
Salesforce Project Manager Duties & Responsibilities
To write an effective salesforce project manager job description, begin by listing detailed duties, responsibilities and expectations. We have included salesforce project manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Salesforce Project Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Salesforce Project Manager
List any licenses or certifications required by the position: PMP, ACP, PMI, ITIL, CAPM, CSM, SFDC, V3, PM, BA
Education for Salesforce Project Manager
Typically a job would require a certain level of education.
Employers hiring for the salesforce project manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Computer Science, Business, Information Technology, Education, Business/Administration, Software Engineering, Engineering, Project Management, Information Systems, Management
Skills for Salesforce Project Manager
Desired skills for salesforce project manager include:
Desired experience for salesforce project manager includes:
Salesforce Project Manager Examples
Salesforce Project Manager Job Description
- Develop reporting for management to identify operational issues
- Partner with the care center teams and business partners to determine solutions to identified problems
- Refine and oversee our Release Management strategy across internal team project primes
- Manage the relationship with all parties and ensure they follow proper release process and best practices in development lifecycle
- Play a key role in managing the account management / client relationship
- Interacts with senior leadership and major stakeholders to establish strategic plans and objectives for programs or projects
- Consults with business partners to clarify and define complex project requirements, budgets and business cases, including statements of work
- Develops and implements project level procedures and performance metrics
- May be responsible for sourcing, negotiating and managing outside vendor contracts
- Ensures program/project-related risks are managed according to the Project Management Policy
- Bachelors degree and minimum 3 years of Project Management experience required
- Strong knowledge of both theoretical and operational methods of project management
- Experience with Salesforce or case management implementation preferred
- Strong competencies in planning, project management, and organization with the ability to lead multiple projects while maintaining a focus on quality
- The position will be experienced in managing, motivating and mentoring providing vision, strategy, planning and implementing projects
- Ability to manage in an agile development method
Salesforce Project Manager Job Description
- Rationalize technology stack and portfolio
- Aid sales managers in forecasting, budgeting and optimized deployment of sales resources to increase sales productivity
- Partner with sales managers and RMs to evaluate and improve functional processes
- Develop and maintain, in partnership with Sales Leadership, a standard set of metrics to be reviewed and acted upon in defined routines
- Ideal candidate will be proven ability to be both strategic and tactical
- Ability to lead and influence others from other functional areas
- Monitor and review project progress and timelines
- Adhere to and adopt standardized development lifecycle methodology for all projects
- Project Management– Demonstrated ability to effectively drive positive change through holding others accountable for execution and results in a collaborative environment
- Customer Satisfaction– Strive to achieve a referenceable result from each project
- Industry (digital marketing) experience preferred but not essential
- Need a self-starter, ability to create and define a project plan, will need to drive numerous project teams and work with difficult business partners and project stakeholders
- Need to maintain a flexible work schedule, resource will be required to work across multiple time-zones on occasion depending on international countries involved
- ADM501 (Adv
- DEV401 (Developer Certification)
- Five or more years of experience leading projects
Salesforce Project Manager Job Description
- Communicate enhancements, new developments, releases, support, training, with customers and colleagues
- Continuously improve org health by de-duping, mass updating and performing general data clean ups managing and executing large-scale data improvement projects
- Consulting experience preferred – Big 4 exp is ideal
- Experience implementing other CRM platforms (Oracle Sales Cloud, SAP CRM, Microsoft Dynamics, ) or CPQ technologies (Big Machines, Apttus, Cameleon)
- Experience implementing other marketing automation packages or technologies (Wave Analytics, Blue Kai, Eloqua,Exact Target, Marketo, Unica)
- Drives implementations of high-quality cloud solutions
- Acts as primary day-to-day point of contact for the client and the operational aspects of the project
- Facilitates or co-leads with customer project manager regular status meetings with project team, sponsors, and all stakeholders
- Generates and distributes timely status reports, time usage reports, and expense reports weekly
- Manages risks and issue tracking throughout the project
- 3 Years minimum of Salesforce Implementation
- Must be able to work in an autonomous environment
- Seasoned knowledge in project management, portfolio management and program management
- Three to Five years of managing technical projects
- Understands the components of running a successful project in a short time frame while maintaining quality
- Ability to develop and maintain strategic partnerships with senior business unit management, business partners, project sponsors and customers globally, communicate effectively with business and development teams, end users, and product owners
Salesforce Project Manager Job Description
- Contributes in at least one area of domain expertise (in addition to project management) such as business analysis, Agile development practices, Salesforce cloud offerings, or PSA
- Understands the Cloud Computing market
- Provides pre sales support such as change orders for your current engagements
- Provides mentoring, guidance and general care and feeding to project team members, including offshore team members
- Manages day-to-day client interaction, sets and manages client expectations, develops lasting relationships with client personnel that foster client ties
- Monitors and manages project financials, scope, and schedule to ensure project stays on track for assigned client projects
- Ensures optimal and consistent departmental, processes related to publications compliance and good publication practices
- Maintains several tracking tools, and ensures coordination with the cross-functional teams for budget efficiencies, courtesy reviews, permissions for congress presentations
- Performs monthly report for publication activities, and develops and sends regular updates to the cross-functional teams and affiliates
- Supports the cross-functional teams, when needed with the coordination of medical education enduring material
- Minimum 3+ years managing complex CRM software projects
- Prior experience in commercial banking operations
- Experience in Agile approaches to project management
- Proven ability to manage budgets for projects less than $300K
- Located and able to work in the U.S. from a home office and ability to video conference daily both with internal teams and external customers
- Estimation/sizing, SOW/Change Order contracting experience preferred
Salesforce Project Manager Job Description
- Serves as a subject matter expert on departmental databases, repositories, and project planning, management tools, providing support to therapeutic teams in order to ensure consistent storage of documents and materials
- Work directly with collaborators to obtain data reports stemming from research collaboration agreements
- Responsible for the technical project management of initiatives in Client Systems
- Define and direct resource plans, budget tracking and forecasting
- Oversee the ongoing project development of the Salesforce platform, working alongside the GIS Salesforce CoE and consultant developers to ensure project delivery
- Facilitates regular status meetings with project team, shared services, sponsors, and other stakeholders
- Applies Organizational Change Management (OCM) methodologies
- Partners with Freddie Mac's SMEs across IT, Data Governance, Innovation Lab and other areas to design solutions that will deliver maximum value across the enterprise
- Clearly understand project roles and communicate proactively to encourage teamwork and cooperation between cross-functional teams
- Develop, designs and communicates existing processes
- English language spoken and written fluency required
- Work experience with a professional consulting organization (e.g., Big 4 consulting)
- Grasp on Cloud-based tools, techniques, systems, and solutions required
- Must be able to communicate effectively and tactfully with all levels of personnel and clients, both in verbal and written modes
- Experience managing projects through SDLC using MS Project, Professional Services Management tools (FinancialForce, OpenAir, ) or similar technologies
- Minimum of 7 -10 years’ experience in project management, specifically with experience in CRM systems implementation, ideally Salesforce