Residence Manager Job Description
Residence Manager Duties & Responsibilities
To write an effective residence manager job description, begin by listing detailed duties, responsibilities and expectations. We have included residence manager job description templates that you can modify and use.
Sample responsibilities for this position include:
Residence Manager Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Residence Manager
List any licenses or certifications required by the position: BOMA, IREM, CPM, ARM
Education for Residence Manager
Typically a job would require a certain level of education.
Employers hiring for the residence manager job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Collage Degree in Education, Management, Business/Administration, Hotel and Restaurant Management, Marketing, Hospitality, Business, Education Administration, Counseling, Health
Skills for Residence Manager
Desired skills for residence manager include:
Desired experience for residence manager includes:
Residence Manager Examples
Residence Manager Job Description
- Meet weekly with RAs
- Evaluate, train and support a staff of RAs
- Attend weekly professional, central staff, and RA staff meetings
- Facilitate weekly RA staff meetings
- Reporting to the School Director, working directly with customers and staff onsite
- Ensuring compliance with health and safety regulations in school and residences
- Ensuring that all residence rules and regulations are maintained and followed up
- Working week will be 5 out of 7 days each week on a rota basis, which may include Saturdays and/or Sundays
- Manage the on-site residence assistants to ensure they are fulfilling their duties
- Prepare agendas for departmental meetings communications meeting with Exclusive Resorts at the direction of the Villa Manager
- Bachelor's Degree in Business, Hospitality Hotel Administration, or two to four years demonstrable work experience in a leadership role, hotel operations, revenue management, business excellence or equivalent
- A minimum of 3-4 years’ experience in FO management, preferably in GCC countries
- In depth knowledge of the hospitality business, so as to be able to advise hotel management on hotel processes and what drives guest satisfaction
- Prior work experience in a multi-unit complex would be an advantage
- Verbal / Written Fluency in ARABIC IS A MUST
- A minimum of 3 years’ related experience preferably in Residence Life in higher education
Residence Manager Job Description
- Attends Quality Continuous Improvement meetings and sets up the action plan based on the trends and results of the internal audits
- Works closely with the Duty Managers to control room availability, room types, and accuracy of room count and correct rate grid applied in alignment to hotel’s business strategy
- Liaises with Housekeeping and Engineering Department to ensure room standards are maintained and the “Room Ready on Arrival” policy is adhered to
- Leads daily and weekly room and public areas inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive programs and judicious planning and management of FF&E as directed
- Ensures colleagues maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
- Organizes and facilitates Resident’s cocktail parties
- Delivery of hotel-wide and departmental communication, Conducting Annual and Mid-Year Performance Reviews and identify talent for progression
- Contribute toward achieving the annual Winning Metrics of the property
- Drives up selling at the point of check-in to increase overall revenue and increase the REVPAR uplift
- Manages budget expenses along with departmental managers to ensure the delivery of GOP and TGOP
- Prior experience in mentoring students, student development, or other people management experience is preferred
- Must be willing to work on-call schedules, weekends, holidays as needed
- Must be able to pass pre-employment background investigation
- Experience with crisis response
- Previous experience supervising college students
- At least one year of experience working in residential housing at an institution of higher education
Residence Manager Job Description
- Submits the yearly expense budget proposal to ensure on an on-going basis optimum guest satisfaction, sales potential and profitability
- Assists actively in selling long term contracts through personal involvement with all potential markets as required
- Reviews the monthly P&L account along with Finance team
- Provides support to the Purchasing team in elaborating the PAR and building effective business cases for any FF&E projects
- Drives Capex projects execution along with Engineering and Housekeeping teams
- Coordinating, implementing and evaluating individual program plans and maintaining records in compliance with OPWDD and State / Federal regulations
- Orientation and evaluation of residential staff
- Implementation of all policies, procedures and programs of the facility and the organization in accordance with OPWDD regulations and guidelines
- Attending, participating, and monitoring / reviewing all team meetings, including Interdisciplinary, Individual Service Plan and clinical meetings
- Ensuring timely submission of required paperwork, including payroll, Res Hab, Incident Reports/Investigations
- Minimum of 8-10 years of hotel experience, preferred in room division operations with proven success in progressive leadership assignments with reputable hotel companies within preferably in the Middle East
- Excellent people skills and ability to build meaningful relationships with the colleagues and the guests
- Leadership skills and with strong impact and influence abilities
- Capacity to lead, engage and motivate multicultural teams in a dynamic environment
- Attention to details in order to drive a great guest experience
- Full understanding of P&L and FF&E structure
Residence Manager Job Description
- Conducting record reviews in order to ensure compliance and identify potential problems to be resolved
- Assist with administrative tasks (new hire paperwork, petty cash, payroll)
- Manage all residence activity to ensure quality and service standards are achieved
- Establish and manage unit owner relations program
- Manage rental program agreements, owner’s usage and daily availability of units
- Act as liaison with third-party manager of the Homeowners’ Association to execute the property management of the common areas, billings relating to hotel services charged to the Association, and enforcement of the property governing documents
- Coordinates functions and activities with the Regional General Manager and Corporate staff as appropriate
- Manages the functions of all hotels personnel through supervision of the hotel department heads
- Participates in conducting weekly inspections and ensures physical facilities are kept in optimal condition by full implementation of preventive programmes and judicious planning and management of FF&E as directed
- Reviews energy conservation programme to ensure minimum energy and utility consumption without sacrificing human comfort
- Bachelor's Degree in the Health and/or Human Services-related field
- Project Management Professional (PMP) and/or SCRUM master certification preferred
- Current, unrestricted Pharmacist license in Alabama
- 1+ year direct experience working to close quality measurement gaps and strong working knowledge of clinical standards of care, preventive health, and Stars measures
- 1+ year of community pharmacy experience
- Stars or HEDIS experience preferred
Residence Manager Job Description
- Ensures environmentally friendly practices are implemented in accordance with the ICHG Environmental Manual/local laws and regulations
- Provide specialist advice and guidance on community engagement and wellbeing issues to internal and external customers that will have institution wide impacts, using judgement and creativity to suggest the most appropriate course of action where appropriate and ensuring complex and conceptual issues are understood
- Take responsibility for resolving Residence Life Programme issues independently
- Take responsibility for managing, coordinating and delivering the Residence Life Programme
- Oversee and line-manage the Residence Life team including training, performance appraisal, development, team-working, rota cover and meeting schedules
- Instruct and guide other University staff on Residence Life, student engagement, management of risk within Halls of Residence and addressing commonly faced student wellbeing issues
- Collaborate with others to develop and implement new processes and procedures
- Ensure appropriate advice, information, signposting and guidance is delivered to support new students with their transition in to University and Residence Life
- Investigate and analyse specific issues within the Residence Life Programme locally, and conduct regular sector-wide research into similar programmes and emerging trends, creating recommendation reports for consideration
- Ensure that the Residence Life Programme is delivered to the institution flexibly and proactively and adapt the delivery according to student needs
- MTM skills with Outcomes and Mirixa platforms
- Experience working with network and provider relations/contracting
- 1 year experience in high end property management or real estate
- Minimum 2 years work experience as Banquet Manager in large property
- Manage tracking of samples to third party laboratories for testing
- Ensure test results are reviewed in a timely manner through communication with third party laboratories and internal personnel