Pharmaceutical Representative Job Description
Pharmaceutical representative
provides sound scientific and technical leadership and advocacy to support the development of robust manufacturing processes and products, integrating current regulatory and industry standards.
Pharmaceutical Representative Duties & Responsibilities
To write an effective pharmaceutical representative job description, begin by listing detailed duties, responsibilities and expectations. We have included pharmaceutical representative job description templates that you can modify and use.
Sample responsibilities for this position include:
Introduce, establish, grow relationship, and retain an expanding group of healthcare professionals from all levels – including office staff, Medical Assistants, nurses, and doctors
Ability to use inside sales techniques to ensure positive results to a highly targeted, assigned list of healthcare professionals to offer samples and resources
Verify benefits that patients are eligible for, including major medical and pharmacy benefit plans
Promote meaningful relationships and brand loyalty through engaged and informed conversation with customers (healthcare providers, office staff, patients, pharmacists, and pharmaceutical sales representatives)
On behalf of Client, promote Client's product via outbound telephone calls by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share
Engage hospital staff in telephonic interactions and deliver benefits support with reimbursement programs and processes within established policies, procedures, standards, and workflows
Provides customers with the highest level of service and followup throughout the sales process
Perform any other duties assigned by the Inside Sales Manager
Partner with health care professionals and those involved with patient care as a product expert to tailor solutions for patient therapy
Work in your own territory and also partner with team members and alliance partners for success in the territory
Pharmaceutical Representative Qualifications
Qualifications for a job description may include education, certification, and experience.
Education for Pharmaceutical Representative
Typically a job would require a certain level of education.
Employers hiring for the pharmaceutical representative job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Associate Degree in Business, Management, Computer, Veterinary Technician, Veterinary, Education, Healthcare, Pharmacy, Medical Education, Science
Skills for Pharmaceutical Representative
Desired skills for pharmaceutical representative include:
Excel and Outlook
Product receipt
Cardinal Health and customer industry
Challenges
Computer software/hardware processes and procedures
Current applicable computer operating systems
Technology
Terminology
Experience with the selling process
Spreadsheets & word processing software
Desired experience for pharmaceutical representative includes:
Excellent customer service skills, previous sales and/or customer service experience preferred
Previous experience working in a call center environment is preferred
Excellent customer service skills, previous customer service experience preferred
Minimum of 2-5+ years of recent Pharmaceutical/Biotech industry experience, preferably in pain therapeutic category
Bachelor's Degree Required, Advanced course work in Business/Sales Management preferred
Diabetes sales experience strongly preferred
Pharmaceutical Representative Examples
1
Pharmaceutical Representative Job Description
Job Description Example
Our company is searching for experienced candidates for the position of pharmaceutical representative. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for pharmaceutical representative
- Independently develops and writes letters to customers on inquiries and non-medical complaints that are written at a level of expertise that can represent the high quality of standards mandated by the department and the corporation
- Performs other Veterinary Pharmaceuitcal Sales Representative duties as assigned
- Performs other duties as assigned to the Veterinary Pharmaceutical Sales Representative
- Achieve sales targets and gain market share
- Maintain and grow the existing customer base
- Identify new and potential customers
- Support customer service by responding to clients’ technical or product-related inquiries
- Improve our customers’ experiences and increase sales by cross-selling, where appropriate
- Actively participate in team meetings, exhibitions, congresses, educational sessions
- Ensure correct and timely reporting of activities as and when required, ensuring that the sales results are consistently monitored
Qualifications for pharmaceutical representative
- Qualified candidates must be legally authorized to be employed in the United States
- Must have solid analytical, technical, and strong customer service focus in order to exceed business goals
- BA or BS degree from a 4-year, accredited college or university is required
- Minimum of 3 years successful B2B selling experience OR
- Minimum of 2 years of recent successful pharmaceutical sales experience, preferably in Cardiovascular therapeutic category or relevant specialty product experience OR
- Minimum of 2 years of recent successful pharmaceutical sales experience in Diabetes therapeutic category
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Pharmaceutical Representative Job Description
Job Description Example
Our company is hiring for a pharmaceutical representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for pharmaceutical representative
- Process customer requests related to product samples and literature programs in a timely, accurate, and professional manner
- Display ability to thoroughly answer questions related to process of securing product samples and literature, including mandatory signatures required in order to execute delivery
- Project a professional company image through all phone interactions and establish ongoing relationships with clients by providing prompt and accurate service
- Display a positive attitude and customer focus, provide timely resolution for all customer issues, concerns, and/or questions using scripted responses
- Understand client systems and accurately enter all information into systems, ensuring data integrity
- Maintain training materials related to client, keeping current with updates provided by the training department
- Answer questions from providers and patients
- Share feedback and assist management in enhancing the programs in order to provide the best customer experience
- Input and compare patient data to source documents
- Communicate with other departments as needed
Qualifications for pharmaceutical representative
- Minimum of 2-5 years of Primary Care sales experience required
- Experience and relationships in territory required
- Experience in high-pressure and fast paced environment required
- Completion of the Pre-Employment Screen**
- 2+ years of strong business to business sales will also be considered
- Injectable sales experience highly preferred
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Pharmaceutical Representative Job Description
Job Description Example
Our company is growing rapidly and is looking for a pharmaceutical representative. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for pharmaceutical representative
- Execute day-to-day operations specific to the assigned program(s)
- Investigate issues that cannot be resolved at the initial point of contact and follow through until issue resolution
- On behalf of Client, promote Client's product(s) via outbound telephone calls by engaging assigned HCP targets in in-depth program discussions to attain individual, territory and company goals for sales, market share
- Respond to inbound calls from HCPs to address their questions regarding product(s), if required by the program
- Profile and manage targeted list of HCPs and provide value-added benefits to grow product volume
- Create and implement business plans to achieve territory and business sales goals
- Responsible for abiding by the quality processes associated with product complaint handling, procedures and controls to ensure that all complaints are processed in accordance with established company procedures and GQP-08-05
- To be the primary contact for internal and external clients by phone and email
- Prepare and explain quotations to our customers via email and phone
- Follow instructions and objectives from the Customer Service Manager in agreement with the National Operation Manager
Qualifications for pharmaceutical representative
- Relevant women's health specialty experience in the open territory preferred
- Highly committed, competitive and goal-driven professional track record of success in achieving sales goals
- Maintain thorough knowledge of Client product(s) and program
- Regularly and timely communicate with the District Manager, members of various Touchpoint home office support teams, as required
- Participate in teleconference and live National, regional and district meetings and training sessions and represent client at National and/or local conventions when requested
- Verify and complete required data entry in Publicis Health CRM systems, such as details of the target’s responses and any follow-through actions
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Pharmaceutical Representative Job Description
Job Description Example
Our growing company is looking for a pharmaceutical representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for pharmaceutical representative
- Keep clients updated to the status of their shipment, especially in regards to delays
- Determine which shipping solution should be used for certain shipments
- Advice clear pick up/special delivery/temperature control handling instructions to an agent or destination office on how a shipment should be managed
- Communicate any temperature results as soon as possible after delivery, checking and noting any deviations
- Recognises important information and makes immediate use of this information (Holiday lists, All Station emails, Ops memos)
- Work with regulations (ADR/DGR/IATA) local laws and guidelines
- Handling enquiries from clients, agents and World Courier offices via phone and email
- Receive booking via phone/email and create order in World Courier system
- Logistic set up of new clinical trials and entering into the database
- Check that sites in other countries have been supplied with instructions and provide copies of all instruction to the customer if requested
Qualifications for pharmaceutical representative
- 2+ years successful Business-to-Business (B2B) OR pharmaceutical sales experience
- At least 1 year of Pharmaceutical Sales experience
- Bilingual (Chinese/Korean) preferred
- BA/BS 4 year degree required
- COPD sales experience preferred
- Contact Center or Inside Sales experience preferred
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Pharmaceutical Representative Job Description
Job Description Example
Our company is searching for experienced candidates for the position of pharmaceutical representative. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for pharmaceutical representative
- Monitor and track ongoing shipments, reacting to any deviation from the plan
- Keep clients and World Courier offices updated to the status of their shipment, especially in regards to delays
- Action notes sent and received in the system
- Determine which shipping solution should be used for certain shipments and any packaging issues
- Compile daily, weekly and monthly study specific reports, follow up reports and noting any deviations
- Compile daily, weekly and monthly study specific reports
- Recognizes important information and makes immediate use of this information (Holiday lists, All Station emails, Ops memos)
- Work with regulations (ADR/DGR/AITA) local laws and guidelines
- Build and maintain relationships with World Courier offices and clients
Qualifications for pharmaceutical representative
- Consultative and partnership with a deep understanding of interpersonal communication and ability to identify customer need
- Proven record of success in tracking and driving execution
- Experience tracking movement through internal contractual processes preferred
- Customer Service or High End Hospitality experience preferred
- Overnight travel required - estimated at 1 night per week
- Previous sales experience in the pharmaceutical sector-preferred