Office Support Specialist Job Description

Office Support Specialist Job Description

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Office support specialist provides primary oversight, plans and administers database management systems activities of the State Board of Elections in accordance with applicable laws, rules, regulations, policies, and procedures;.

Office Support Specialist Duties & Responsibilities

To write an effective office support specialist job description, begin by listing detailed duties, responsibilities and expectations. We have included office support specialist job description templates that you can modify and use.

Sample responsibilities for this position include:

Completing tasks in accordance with client Service Level Agreements/Descriptions, established policies and procedures and in line with market practice and accurate recording, investigating, monitoring and, as necessary, escalating all exceptions to ensure timely resolution
Ensuring proper application and implementation of policies and best practices related to health and safety and business continuity
Ensuring compliance with all company policies and Belgian statutory requirements
Use of excel spread sheets for contract tracking purposes
Organization of hotels and transport for all different visitors to the company
Office management (meeting room, office material supply, contacts with contractors, statistics tables update …)
Different personal assistance to the managing comity (organization of meeting, telephone calls, etc)
Quote margin rates at a trade & portfolio level for Prime Brokerage and Wealth Management clients
Provide support to other team members by answering questions and offering guidance to facilitate completion of tasks and assisting with research in order to resolve outstanding transactions and queries
Assist the Team Lead with periodic management reporting, ad-hoc reporting and Staff training where required

Office Support Specialist Qualifications

Qualifications for a job description may include education, certification, and experience.

Licensing or Certifications for Office Support Specialist

List any licenses or certifications required by the position: HIC, ID, WLS, MCSE, ACCESS, OS, E/O, LEDS, ROI

Education for Office Support Specialist

Typically a job would require a certain level of education.

Employers hiring for the office support specialist job most commonly would prefer for their future employee to have a relevant degree such as Associate and Collage Degree in Business/Administration, Public Administration, Business/Management, Education, Business School, Associates, Management, Office Technology, Computer, Business

Skills for Office Support Specialist

Desired skills for office support specialist include:

Electronic Health Records
Project management
Spreadsheets and database management
Procedures
State laws
Excel
Rules
Securities industry and applicable regulatory requirements
Federal government’s rules of eligibility for Medicare coverage and enrollment guidelines
Policies

Desired experience for office support specialist includes:

Complete the Performance Management Process and work towards agreed upon goals
Participate and complete training requirements
Consistently work towards agreed upon goals, ensuring the understanding of the departmental goals and the part played by the Specialist
Full understanding of current departmental functions and processes, their impact to other areas and associated risk
Responsible for light typing, basic document preparation, data entry, and may handle mass mailing projects
Coordinates travel arrangements for individuals supported, laboratory personnel, postdoctoral candidates and visiting speakers

Office Support Specialist Examples

1

Office Support Specialist Job Description

Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of office support specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for office support specialist
  • Conduct routine security interviews of new hires
  • Perform routine background investigations with regards to security clearances
  • Manage and process visitor access paperwork
  • Manage and process new employee security clearance paperwork
  • Provide security briefings to new employees and Security Leadership
  • Provide back up to security team as needed
  • Manage board meetings in conjunction with the Executive Director and/or Assistant Executive Director
  • Update and generate computerized data and correspondence
  • The timely and accurate processing and/or settlement of security trades and, where appropriate, cash transactions, on behalf of their assigned Middle Office clients
  • Accurate reflection of complex transaction activity involving sophisticated structures and investment transactions
Qualifications for office support specialist
  • The primary contact for trade support and settlement services within Middle Office Client Service Delivery for specific clients
  • Assisting the Team Lead with the mentoring and training of new hires by Job Shadowing
  • Effective interfacing with various global institutions within the financial services industry
  • Effective work with various internal functional teams and operational 'Centres of Excellence' globally - located in the Americas, EMEA and APAC, as applicable
  • Responsible for maintaining accurate files and records of licenses
  • Opens and routes mail received for the Program
2

Office Support Specialist Job Description

Job Description Example
Our innovative and growing company is hiring for an office support specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for office support specialist
  • Ensuring a high standard of hospitality for our team in Belgium and for visitors to our Brussels office
  • Ensuring proper processing of invoices collaborating with the Accounts Payable teams in Amsterdam
  • Implementing and maintaining desk tops process documentation for the department
  • Assists in the hiring process by placing newspaper ads, posting openings with Department of Labor (DOL) and other local workforce agencies
  • Maintains facility personnel files for all current employees
  • Process license and renewal applications, including logging, reviewing, and assessing qualifications for licensure and notifying applicant of status
  • Schedule Board meetings in conjunction with the Boards and ED
  • Assist with the follow up business from Board meetings, in timely fashion
  • Act as liaison between the Board, licensees and the public
  • Maintain files and records such as complaints, correspondence, electronic records, and telephonic responses/inquiries
Qualifications for office support specialist
  • BS/​MS degree in Computer Science, Engineering or a related subject preferred
  • Minimum of 9 years of experience (minimum 6 years supporting relevant Microsoft products)
  • Experience with IBM Domino Server, Lotus Notes client, and migration is a plus
  • Experience with an industry wide Applicant Tracking System (ATS) such as BrassRing, Taleo
  • Understanding of full life cycle recruiting processes and best practices is strongly preferred
  • General knowledge of sound office practices
3

Office Support Specialist Job Description

Job Description Example
Our company is looking to fill the role of office support specialist. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for office support specialist
  • Receive walk-in, written, telephonic, and e-mail inquiries
  • As directed, compose letters, memoranda, and reports
  • In conjunction with AED/ED, conduct continuing education audits, which include notifying licensees, reviewing audit material submitted, and following through with Board actions when appropriate
  • Process license applications, including logging and notifying applicants of status and/or preparing for board review
  • Act as a liaison with examination vendors, which includes receiving exam scores, rosters, submitting approved applicants for examination, and coordinating exam processes with vendors
  • Perform related duties as assigned, including assisting other Board Unit staff when necessary
  • Monitors and responds to employee inquiries within the case management module
  • Based on product, system and proprietary knowledge, identify and resolve variations in risk in the primary trading system eg
  • Performing basic office duties such as copying, filing, ordering supplies, receiving and distributing mail
  • Manage and coordinate administrative and clerical program needs
Qualifications for office support specialist
  • Experience of supporting of the main trading, sales, risk management or Market Data applications
  • Ability to anticipate and resolve issues with little or no direction
  • Very strong communications and presentation skills
  • Intrinsic desire and communicative talent to build trusted rapport with customers and colleagues
  • Ability to solve problems and analyze situations, dissect requests, prioritize them appropriately, and identify trends and pattern
  • Ability to work effectively under pressure and with minimal supervision
4

Office Support Specialist Job Description

Job Description Example
Our innovative and growing company is hiring for an office support specialist. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for office support specialist
  • Perform research, special projects, office organization, documentation, scanning, copying, and filing
  • Update and maintain database(s) to effectively store and manage review of applications, approvals, compliance findings, and associated information
  • Respond to public records requests
  • Performs routine and complex preventive maintenance, testing, and repairs with respect to computer hardware and software
  • Installs software, hardware, personal computers, printers, and other peripherals
  • Update/designs web page text and visual content, navigational links, and page layout for the departmental intranet website
  • Prepares recommendations for modifications or enhancements to personal computer systems, hardware components, and software applications
  • Responsible for Department’s Media Technology support
  • Daily processing and sorting of incoming and outgoing mail and packages including bulk mail
  • Delivery of incoming mail and pickup of outgoing mail throughout the agency
Qualifications for office support specialist
  • Liaison between 2nd and 3rd line teams, development and other IT infrastructure departments
  • Regular communications with an extensive client base to provide status updates, successful solutions documenting all activities for future reference
  • Any exposure to W-2 year end processing and/or issuing statements is preferred, but not required
  • PeopleSoft strongly preferred, but not required
  • Understanding of the “Best Practices” and back-to-front product flow to manage Operational Risk
  • Minimum of a BA/BS degree in financial or related field, or related experience
5

Office Support Specialist Job Description

Job Description Example
Our company is looking for an office support specialist. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for office support specialist
  • Logging of overnight and courier packages and prompt delivery of these packages to the recipient
  • Monitoring postage use to ensure continuous mailroom operations
  • Perform a range of daily office tasks including filing
  • Assist Director of Administration and other Unit staff with filing, copying and other special projects as directed
  • Work with Front Office Product Desks, Investors, Financial Advisors, and Client Service to resolve operational issues
  • Assists with preparation for bimonthly Quality and Patient Safety Committee meetings by drafting the agenda, scanning and bookmarking package materials, and electronic postings
  • Service entry, closure and amendment in OR-Kids and Or-Case
  • Scanning of provider documentation into OR-Kids
  • Working knowledge of OR-Case and OR-Kids
  • Work on projects related to Middle Office, administration and operations
Qualifications for office support specialist
  • Experience managing online calendar
  • Understands functions of the referral and authorization department
  • Ability to articulate physician's areas of expertise
  • Understands functions of the physician liaison department
  • Understands the TAR process
  • Understands and applies Cash Pay/Self Pay processes

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