Change Management Lead Job Description
Change management lead
provides project/program management oversight, training and improvements through the application of change management, continuous improvement, implementation, influencing and communication methodologies.
Change Management Lead Duties & Responsibilities
To write an effective change management lead job description, begin by listing detailed duties, responsibilities and expectations. We have included change management lead job description templates that you can modify and use.
Sample responsibilities for this position include:
Navigate matrix communication channels
Collaborates with Jacob’s design professionals to ensure that strategy can be implemented successfully and in accordance with project expectations
Ensure standards are met
Obtain necessary approvals
Publish communications
Work with local IT to identify websites containing R2P links
Ensure IT and Site Owners deliver updates to intranet websites Ensure all sites are updated for Go Live
Coordinate updates to training materials to be updated by Global team
Engage, support, and influence leaders
Create actionable deliverables for change, including OCM plans, sponsor roadmaps, and training plans
Change Management Lead Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Change Management Lead
List any licenses or certifications required by the position: ITIL, PROSCI, PMP, CCMP, LMS, HCM, ACMP, SPHR, SCP, SHRM
Education for Change Management Lead
Typically a job would require a certain level of education.
Employers hiring for the change management lead job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Management, Business, Communications, Education, Business/Administration, Psychology, MBA, Human Resources, Computer Science, Engineering
Skills for Change Management Lead
Desired skills for change management lead include:
Change management principles
Methodologies and tools
Methodologies
Associated systems
Tools
Change management principles and methodologies
Business process improvement
Communication
Design
Information Technology operations
Desired experience for change management lead includes:
10+ years (Technical/Managerial) experience (different „types or forms‟ of Change Management, across cluster/divisional experience
Degree in IT related discipline
Minimum 6 years in business process re-engineering/ project management / change management
Capable of interacting with all levels of management
Engage and manage stakeholders
The processes for various certificate renewals such as mq certificates, application certificates
Change Management Lead Examples
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Change Management Lead Job Description
Job Description Example
Our innovative and growing company is searching for experienced candidates for the position of change management lead. To join our growing team, please review the list of responsibilities and qualifications.
Responsibilities for change management lead
- Developing materials and deploy targeted change mgmt and communication actions, including narrative/message map, FAQ, media response statements and local/regional employee and appropriate external stakeholder communications in alignment with the change mgmt and communications strategy
- Constructively challenging the status quo to improve effectiveness of Communication strategies
- Communication Plan on time Execution and Implementation
- Identify key stakeholders, conduct stakeholder analysis to identify high level impacts and change readiness, design activities to build business readiness, monitor readiness, and modify/adapt as needed
- Expertise in of the following data quality management, data governance, data architecture and data science & analytics (beneficial)
- Able to learn fast on the job
- Skilled at an advanced or proficient level with Microsoft Office programs such as Power Point and Excel in particular
- Experienced in designing, developing and delivering learning materials, developing training strategies and understanding different training methods and channels (beneficial)
- As a Client Onboarding Lead you will be
- In charge of managing the onboarding process on the ALM platform and others to be determined
Qualifications for change management lead
- Good influencing
- Superior computer skills, Sharepoint, Word, Excel, PowerPoint
- Setting clear process definitions around the onboarding process and ensure required communications is done with internal stakeholders including Sales & Account Management teams
- In charge of communicating the key platform functionality to internal stakeholders and ensure a clear understanding of requirements across all system components
- Working with multiple internal & external stakeholders to ensure their needs are understood and a path defined to ensure that expectations are appropriately managed
- Clearly communicate timelines and requirements for coordinating submission of client onboarding requirements to the appropriate system stakeholders and ensuring a detailed milestone plan leading up to successful execution & delivery
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Change Management Lead Job Description
Job Description Example
Our growing company is looking for a change management lead. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.
Responsibilities for change management lead
- Strategic communication strategies and plans
- Leadership development and design
- Work with multiple external clients simultaneously
- Once onboarding is complete, ensure a smooth transition to the BAU teams for ongoing execution of platform functionality
- Track and report progress and secure stakeholder feedback for continuous process improvement
- As a Change Management Lead you will –
- Manage platform governance across Platform, Interchange, CSS, Product, Technology & other required stakeholders
- Manage change windows as mini releases with changes across process & technology
- Define and implement structured implementation gates & deadlines
- Ensure smooth platform execution to minimize impacts to interchange
Qualifications for change management lead
- Manage execution risk controls identification process collaborating with multiple stakeholders
- Align with internal best practices, define a formal set of procedures to manage all changes, updates, or modifications to platform across the organization
- Partner & collaborate with stakeholders and leverage strong relationship building & influence management skills
- Master’s Degree or equivalent with 10-15 years’ experience in solution delivery & change/process management across a cross functional organization
- Prior experience with technical client onboarding, change & process management
- Experienced professional with a mix of technology and business analysis experience including demonstrated ability to think long term and execute in the short term
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Change Management Lead Job Description
Job Description Example
Our company is looking for a change management lead. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for change management lead
- The Lead will work with Client Product Owners to support and measure effectiveness of release schedules, features, release notes, audience, communication channels
- Experienced in leading group facilitation and employee engagement processes
- Experienced in strategic scenario planning with an understanding of traditional programming, housing studies and test fits
- Experienced in conducting employee surveys, culture and work process exploration to create new workplace strategy for client
- Leads the change management process for clients developing workplace communications road maps, timelines and processes
- Works with other team members and the client to develop strategies for new ways of working that align with the client’s mission, vision and key business drivers
- Represents the Workplace practice as the lead contact for client interaction
- Facilitates client decision making and leads them through critical challenges
- Serves as the main facilitator in all client engagement meetings during client meetings and presentations
- Conducts industry research, benchmarking and translates the results into valuable information that enables clients to make informed decisions
Qualifications for change management lead
- Demonstrated success with managing change across large complex development initiatives and projects
- Strong negotiation skills across diverse audiences
- High level of organization and attention to detail along with an ability to multi-task
- Experience interacting with C-level client executives
- Flexibility in the face of changing priorities and demanding clients
- Extremely organized to manage a complex process involving multiple parties and many moving parts
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Change Management Lead Job Description
Job Description Example
Our company is growing rapidly and is hiring for a change management lead. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for change management lead
- Support training efforts by providing input, documenting requirements and supporting the design and delivery of training programs
- Plan, design, build, configure, and test all operational changes to create the release package for the delivery of, or changes to, the designated service
- Experience using configuration, change, and release management tools to include Remedy
- Must have solid communication skills and be capable of interacting with staff at all levels of an organization
- Assists with financial management of all assigned projects
- Assist Workplace team with business development and proposal preparation both in the DC Metro Region nationally
- Deliver change management readiness assessments
- Advocate and be the voice of the customer
- Run awareness sessions and training workshops, in close collaboration with HR, on the Digital Transformation of Operations at the Center and in the markets to explain and accelerate the change management process towards digitalization
- Develop adequate materials to support the dissemination of the new ways of working
Qualifications for change management lead
- Adapt to a fast changing environment ensuring smooth delivery
- Experienced in finding solutions to complex real estate problems
- Ability to independently prioritize and concurrently service multiple clients and projects
- Effective problem solving and interpersonal skills and ability to interface with all clients and employees
- Interacts well with Workplace team members and other disciplines and clients in a manner that builds productive, long term relationships
- Excellent presentation skills, verbal and written communication skills commitment to collaborate with people
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Change Management Lead Job Description
Job Description Example
Our innovative and growing company is hiring for a change management lead. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for change management lead
- Implement cross-tower and internal impact communications strategy including a consistent process for communicating Vendor changes, outages and impacts
- Ensures the implementation and the operational efficiency of the process is tracked through operational team reviews and managed by the Change and Release Managers across the organization
- Responsible for leading the Change Management efforts on large business unit projects
- Manages the relationships and interfaces with the project team and the leadership team of the impacted business units
- Provides the Change Management strategy and deliverables in an integrated model
- Lead the development and execution of change management plans for key ITS projects and initiatives, including management guidance and support of multi-year programs up to $10m in total cost
- Collaborate with project managers and senior executives on plans and activities to integrate and drive change management activities and support project implementation
- Identify potential risks, anticipated points of resistance, and develop specific plans to mitigate or address the concerns, using diplomacy to influence and inform key executives of potential challenges
- Establish relationships with the business clients to understand their business needs and initiatives and ensure change programs effectively address them
- Serve as an active, visible, and credible sponsor of change management activities throughout the organization and at all levels
Qualifications for change management lead
- Ability to exert strong influence across organizations
- Ability to lead and motivate team members to deliver superior results and continuously improve processes
- 3 years of experience in Change Management or large ERP implementations
- Multinational working environment is a major plus
- Manage an OCM process that includes soliciting and incorporating healthcare clinical stakeholder input to evoke organizational change to include clinical IT systems
- Understand information technology and technical concepts that affect clinical environments such as an electronic health record (EHR)