Care Partner Job Description
Care Partner Duties & Responsibilities
To write an effective care partner job description, begin by listing detailed duties, responsibilities and expectations. We have included care partner job description templates that you can modify and use.
Sample responsibilities for this position include:
Care Partner Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Care Partner
List any licenses or certifications required by the position: BLS, CPR, CNA
Education for Care Partner
Typically a job would require a certain level of education.
Employers hiring for the care partner job most commonly would prefer for their future employee to have a relevant degree such as Associate Degree in Nursing, Pediatrics, Psychiatry, Health, Nursing Program, Patient Care, Medical Assistant, Medical Terminology, Medical, School of Nursing
Skills for Care Partner
Desired skills for care partner include:
Desired experience for care partner includes:
Care Partner Examples
Care Partner Job Description
- Ensure a smooth execution of the end-to-end shipment lifecycle, by working closely with the customer internal stakeholders
- As a person you genuinely care about people and practise attentive and active listening
- You can use rigorous logic and methods to solve difficult problems with effective solutions
- Works independently and assists the team in realizing goals and standards
- Addressing root causes and seeking continuous improvements
- Ensure smooth execution of the E2E shipment lifecycle, by working closely with the customer internal stakeholders
- Build and maintain understanding of the cargo you are shipping and requirement that come with it
- Be fully responsible for customer satisfaction, own and manage all customer facing activities, provide tailor-made service to the selected customers
- Ensure smooth execution of the whole shipment lifecycle, by taking ownership and working closely with customers/internal support groups through pro-active notification and resolution handling
- Be the first entry point for customer complaint and escalation
- High school education or the equivalent (GED or four years of work experience will substitute for the high school diploma)
- Outpatient setting
- Must demonstrate a positive attitude, excellent customer service and communication skills
- Experience may be considered in lieu of a High School Diploma or GED
- Colorado QMAP Certification (Qualified Medication Administration Person) required within 90 days of hire
- Cardiopulmonary Resuscitation (CPR) and First Aide certification must be obtained within 90 days of hire
Care Partner Job Description
- Develops and executes member’s plan of care including appropriate protocols and care paths for all level of clinical complexity
- Communicate goals and patient status to partners of the member’s healthcare team, often acting as patient advocate
- Demonstrates proficiency and support of IT platforms related to care team
- Use of appropriate IT platforms to communicate and store information and evaluate outcomes
- Systemically work with others in ACM's Network to ensure we are engaging patients throughout the network and at each point of care, healing and wellness
- Serves as liaison to medical homes, physician practices and community partners
- Provides assessment of member’s complimentary healthcare needs and develops member plan of care to assure provision of such needs
- Identification of opportunities for and provision of elements of health maintenance and population management including wellness and activation objectives for both the population and individual member
- Participates in the execution of behavioral health strategy
- Develops community resource expertise
- Certifications must remain current following the initial 90 days of employment
- Assists residents with observance of physical and medical precautions following a hospital stay, therapy treatment or a life-threatening event.*
- Must be able to assist residents physically throughout the shift.*
- Maintains a professional manner at all times when interacting with residents or their families or visitors.*
- Follows all safety guidelines, including OSHA health and safety rules and regulations, and other safety procedures.*
- Attends and participates in training and education sessions as scheduled, including staff meetings, in-services, and any other staff development opportunities.*
Care Partner Job Description
- Advises Executive Sponsors on strategic integration as assigned, and effectively influences leaders to achieve strategic, financial and operational objectives associated with Care Transformation objectives
- Partners with multi-departmental leadership and other stakeholders across Intermountain to develop, prioritize and track project deliverables according to relevant measurement criteria
- Serves as a change leader, working directly with executives and employees across the organization on identifying, developing, and implementing initiatives supported by Care Transformation
- Utilizes data and insights to answer the right questions and derive the correct decisions
- Directs the work of others to ensure that all projects are delivered within the defined scope, quality, and time requirements
- Responsible to lead teams consisting of direct and indirect reports
- Transports monitored and unmonitored patients to and from departments
- Performs special procedures in assisting emergency department and private physicians and nurse practitioners
- Reviews process evaluation results to perform analysis, identify issues and opportunities and provide data to resolve client claims or inquiries
- Communicates analysis results to internal stakeholders
- Reports resident needs, status changes and safety issues promptly.*
- Follows policies and procedures without prompting.*
- Is qualified in accordance with regulatory guidelines and individual facility policy to assist with the safe administration of medication, proper documentation and monitoring of supplies.*
- Works well as a team member, displaying flexibility with assignments and a willingness to assist co-workers.*
- Communicates in an effective and timely manner to appropriate people regarding resident needs and services, departmental issues and family concerns, through consistent verbal or written follow-up.*
- Reports to and assists the LPN or charge person on the shift, as needed.*
Care Partner Job Description
- Maintain knowledge of contracts, rules, laws and accreditation standards where appropriate
- Provide data to be utilized in the development of reports to federal and state agencies, other BCBST divisions, EQRO, NCQA, and senior management as requested and appropriate
- Keep management apprised of all outreach initiatives, interventions, events, outcomes and work involvement with other departments
- Participate in the development of report methodology to assist with identifying the right population to outreach, the best location to outreach and the type of outreach that should be implemented
- Focus on improvement in CAHPs scores, EPSDT compliance rates, HEDIS measures, timely and accurate preparation and submission of contract deliverables, budget adherence, and survey results
- Coordinate, as necessary, with the provider network managers in developing and maintaining harmonious relationships with our providers by attending and actively participating in provider workshops, one-on-one provider meetings and all other educational opportunities
- Participate in internal and external workgroups and committees, monitoring information on regional HEDIS and/orTENNderCare activities to make recommendations to management and/or the appropriate workgroup or committee in order to improve the quality of service
- Maintain general knowledge of other reporting tools utilized within the division
- Monitors the sales development and performance of BI Specialty products
- Listing of Specialty products in all accounts through the value proposition of Specialty products to the payers and P&T committee and the decision makers
- Adapts to rapidly changing technology as evidenced by competency in technology and equipment used in the patient/resident care setting.*
- Thorough and confidential maintenance of patient/resident charts and records.*
- Document ongoing status, interventions, patient/resident response and outcomes in an accurate and timely manner.*
- Completion of a Nursing Assistant, Medical Assistant, LVN course OR a minimum of 1 semester of Nursing School clinicals, OR Volunteer experience in the Emergency Department (over 100 hours)
- High School Diploma or GED or three years of direct patient care
- Must be at least 18 year of age for consideration
Care Partner Job Description
- Update a OTSW analysis to be translated in to quantitative and qualitative objective for the assigned accounts
- Build strong and long partnership with all Key stakeholders and Ensure their full awareness of BI product benefits to the patients
- Propose customized partnership programs for both prescriber and payers that needs to build the productive business relation between the account and BI
- Engage with customer regularly in-service calls to identify improvement opportunities
- In general, actively seek out and act on continuous improvement 0pportunities both in relation to customers and internal / external stakeholders
- Use the tools provided to ensure accurate training and coaching of partners and assisting them with any questions they may have
- Work with the Buying and Product Care Teams to ensure SKUs move to site with accurate data as quickly as possible
- Partner Care Associates may be responsible to fulfill duties within other departments of the company that are outside of your job description
- Collaborates and maintains relationships with Care Transformation Executive Leadership Team members and other Intermountain leaders to define the work to be done and operationalizing those initiatives within Transformative Services that have significant financial, patient, and caregiver impact
- Advises Executive Sponsors on tactical / operational processes as assigned, and effectively influences leaders to achieve strategic, financial and operational objectives associated with Care Transformation objectives
- Customer service Function experience is preferred
- Five years of experience in a healthcare leadership or other relevant roles leading programs, projects, or people requiring the demonstrated ability to analyze information effectively to arrive at critical decisions and take effective action
- Demonstrated organizational skills that result in successful management across multiple strategies and execution timelines
- Experience preparing executive presentations, using presentation software, and presenting to work and community groups
- Experience working in a highly matrixed and relationship-driven culture
- Proven ability to develop talent and build successful teams