Advocacy Coordinator Job Description
Advocacy coordinator
provides opportunities to the Womxn and Femme campus community to provide concerns, issues, and suggestions to enhance inclusion by:.
Advocacy Coordinator Duties & Responsibilities
To write an effective advocacy coordinator job description, begin by listing detailed duties, responsibilities and expectations. We have included advocacy coordinator job description templates that you can modify and use.
Sample responsibilities for this position include:
Assist customers with system access issues
Handle day to day interactions with associates, support their handling of issues / escalation needs
Provides coordination between the Dean of Students Office, students, faculty and staff in the resolution of sensitive issues that impede individual student academic success and retention
Work cross-departmentally to research and resolve customer issues on the first call
Troubleshoot issues in order to implement a resolution and provide a great customer experience
Manage the Customer Advocacy inquiries account
Text analysis reporting
Status report generation
Partner with KIPP Colorado Director of External Affairs and School Leaders to develop a long-term, engagement strategy for parents, community leaders and influential supporters
Establish and recruit an organization of parent and community leaders that can provide ongoing advocacy training, facilitate clear communication protocols, and promote capacity building
Advocacy Coordinator Qualifications
Qualifications for a job description may include education, certification, and experience.
Licensing or Certifications for Advocacy Coordinator
List any licenses or certifications required by the position: BLS
Education for Advocacy Coordinator
Typically a job would require a certain level of education.
Employers hiring for the advocacy coordinator job most commonly would prefer for their future employee to have a relevant degree such as Bachelor's and Master's Degree in Education, Counseling, Social Science, Social Work, Law, Graduate, Faculty, Communication, Political Science, Public Health
Skills for Advocacy Coordinator
Desired skills for advocacy coordinator include:
Issues
Department and the position’s responsibilities
Concern pertaining to the Womxn and Femme Community
Concern pertaining to the Queer Community
Concern pertaining to the disabled community
Human rights bodies
Claim processing systems
Comfort with Adobe Creative Suite
Concern pertaining to the Undocumented Community
Diagnosis and procedure coding
Desired experience for advocacy coordinator includes:
Empower students and parents to play a role in necessary advocacy activities
Develop and implement strategies to engage civic and social leaders, ministers, and respected neighborhood business people that can support and advocate for KIPP Colorado
Collaborate with KIPP Colorado Development Team and Advocacy and Community
Engagement Team to tell the KIPP Colorado story through events, video and promotional materials
Coordinate with business areas to resolve customer's concerns quickly and efficiently, identifying root causes and propose resolution / mitigation opportunities
Meet regularly with key business contacts, conduct regular forums, discuss process improvement opportunities to mitigate future complaints
Advocacy Coordinator Examples
1
Advocacy Coordinator Job Description
Job Description Example
Our company is hiring for an advocacy coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for advocacy coordinator
- Process affiliate contracts, finance reports, internal/external reporting documents
- Monitors, reviews and analyses expenditures in various Advocacy Department budgets
- Responsible for identifying budget variances, errors, and anomalies
- Answer incoming bankruptcy calls received from our loss mitigation skill set
- Resolve customer escalations by providing information requested through verbal and/or written correspondence and maintaining records
- Identify root causes and propose complaint resolution/mitigation opportunities
- Accountable for accurate and timely responses, case tracking, and record retention
- Regularly produce and distribute Aging Reports to Home Loans Call Center Managers
- Record, track and report open and closed Tier 2 complaints
- Answer questions, take payments inbound payments for our bankruptcy customer
Qualifications for advocacy coordinator
- Work with attorney offices as it relates to bankruptcy
- Identifies, fosters and promotes collaborative relationships with university personnel
- Coordinates with Student Rights and Responsibilities to provide advocacy for students as appropriate
- Provides support to university initiatives that advance students’ spirit, pride and tradition
- Oversees, administers and/or supports campus specific programs including the Barack Obama Scholars program, Counsel of Religious Advisors (CORA), Sun Devil Families Association
- Serves on various committees, including Student Assistance Coordination Committee (SACC), Fall Welcome, Critical Incident Response Team (CIRT), Public Safety Assistance Committee (PSAC), and Committee for Campus Inclusion (CCI)
2
Advocacy Coordinator Job Description
Job Description Example
Our innovative and growing company is hiring for an advocacy coordinator. Please review the list of responsibilities and qualifications. While this is our ideal list, we will consider candidates that do not necessarily have all of the qualifications, but have sufficient experience and talent.
Responsibilities for advocacy coordinator
- Serves as an university mentor to students at high risk by providing guidance and navigation of university resources
- Interprets administrative policies
- Serves as a back-up to Student Advocates on other campuses
- Work in partnership with the Principal Customer Advocacy Coordinator (CAT) phone associates, and various internal and external business partners to research, resolve, and remediate escalated Tier 2 complaints and RFI/NOE/QWR requests
- Record, track and report open and closed Tier 2 complaints and RFI/NOE/QWRrequests
- Provide exceptional service to our Small Business Customers in a prompt and professional manner on the phone
- Able to de-escalate calls
- Perform extensive research to further understand customer problems and offer solutions
- Identify opportunities in servicing processes and suggest solutions
- Able to offer and sell relationship-building solutions as part of a seamless integrated conversation
Qualifications for advocacy coordinator
- Experience in using computer software
- Demonstrated knowledge of Title IX compliance
- Experience in advocacy and facilitation
- Experience in utilization of PeopleSoft and Blackboard
- Bachelor’s degree in, Liberal Arts, Psychology, or a social science related field plus one full year, post-degree related experience AND/OR earned Master’s degree in, Social Work, Counseling, Student Affairs in Higher Education, or a social science related field strongly preferred
- Demonstrated experience working with survivors of sexual violence, stalking, sexual harassment, relationship violence, and/or adult survivors of sexual assault
3
Advocacy Coordinator Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of advocacy coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for advocacy coordinator
- Maintain an advanced knowledge of Small Business products and services
- Sustain a superior level of productivity while representing the Bank with enthusiasm
- Partner with branch associates and other bank departments to fulfill client requests
- Business needs require flexibility in scheduling and a high degree of professionalism and integrity
- Lead the operational aspects of IHEP’s event planning functions, including developing meeting timelines, materials and information
- Serve as primary point of contact with operational vendors, particularly IT related (consultants, print/copy/telephone vendors) and building management staff
- Support and/or manage operational special projects such as the lease renewal/office refresh process, major vendor/services transitions
- Supporting the grant oversight and grantee relationships with three public policy “consortia.”
- Tracking and reporting of the Voices for Healthy Kids Strategic Advisory Committee (SAC) and “consortia,” including note-taking and supporting meetings and teleconferences
- Supporting the planning and execution of special events, including SAC and all-consortium meetings
Qualifications for advocacy coordinator
- Minimum 2 years’ of Home Loans Servicing
- Minimum 2 years’ experience with Microsoft office (Outlook, Excel, Word, Powerpoint)
- Minimum 2 years’ experience in communicating with various levels of management
- Experience in Higher Education, Counseling, or related field
- Ability to understand and articulate sex and gender-related needs and concerns from a social justice/intersectional/multicultural perspective that incorporates all aspects of identity
- Demonstrated direct experience and understanding working with and supporting diverse populations
4
Advocacy Coordinator Job Description
Job Description Example
Our growing company is looking to fill the role of advocacy coordinator. If you are looking for an exciting place to work, please take a look at the list of qualifications below.
Responsibilities for advocacy coordinator
- Using the customer relationship management system and Microsoft Excel to track partner engagements, support outreach
- Conducting special projects as assigned
- Develops, defines, and manages projects to assist with child safety and health initiatives
- Perform research as requested
- Serves as a representative of the hospital and Child Advocacy Department in community coalitions
- Foster open and positive relationships with the MDT, including law enforcement, the Department of Children and Family Services, and prosecutors while promoting best practices for child abuse investigation and treatment
- Promote the utilization of the Child Advocacy Center in accordance with team protocol per the Children’s Advocacy Center Act
- Review and document the receipt of DCFS and Law enforcement referrals and coordinate efforts between law enforcement, DCFS, the State’s Attorney’s Office, and clients to schedule forensic interviews of children per the current county protocol
- Promote improved communication, coordination, and accountability across agency lines, facilitate healthy relationships between the MDT, and work to resolve conflicts among the team when they arise
- Assist with coordination and facilitation of the multidisciplinary case review for active child abuse and neglect investigations, including suspicious child deaths (as requested)
Qualifications for advocacy coordinator
- Experience working directly with clients in an advocacy, case management, counseling, or related role
- Demonstrated experience with educational/programmatic training, and/or prevention education programming, preferable in a university setting
- This position requires a positive and proactive team player with strong administrative capabilities and the ability to interface with various levels of the organization and with external advocacy organizations
- Understand the project development process from a flow and coordination perspective
- The candidate must have proven skills in prioritizing and multitasking, the ability to remain focused in a fast paced environment
- Needs to have considerable use of tact, diplomacy, discretion, and sound judgment due to exposure to sensitive information
5
Advocacy Coordinator Job Description
Job Description Example
Our company is growing rapidly and is searching for experienced candidates for the position of advocacy coordinator. We appreciate you taking the time to review the list of qualifications and to apply for the position. If you don’t fill all of the qualifications, you may still be considered depending on your level of experience.
Responsibilities for advocacy coordinator
- Respond to suggestions and compliments submitted by patients, families and visitors and provide positive reinforcement to involved staff
- Facilitate resolution of complaints/grievances/requests for patients, families and visitors
- Identifies and prioritizes advocacy group partners
- Trains and counsels internal stakeholders to understand and leverage business benefits of advocacy groups
- Develop strategy and system that promotes advocacy groups' appropriate involvement
- Performs diversified administrative duties of a confidential nature which relieve executives of administrative details
- Maintains executives’ daily calendar with meetings and participants across several time zones, schedules appointments (most with external stakeholder not on outlook) and conferences, and makes necessary travel arrangements
- Works with schedulers in elected official offices to set up advocacy appointments
- Understands design/publisher applications with an ability to create fact sheets and other leave behinds for legislative visits
- Receives visitors and screens questions and requests
Qualifications for advocacy coordinator
- Excellent written/oral communication skills, demonstrated skills in consultation and meetings management
- At least 1 year of Home Loan servicing
- Minimum 2 years of bankruptcy experience
- Strong working knowledge of company policies, procedures, operating systems and software programs such as Outlook, Concur, Ariba, SAP, Mercury and Workday
- Advanced informatics skills, including Microsoft Word, Microsoft Excel, and PowerPoint skills
- Knowledge of US Patient Advocacy Organizations