Workforce Planning Cover Letter

I would like to submit my application for the workforce planning opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for subject matter expertise in Intraday including knowledge of external best practices and emerging trends; consistently demonstrates best practices in Intraday.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Acquires and applies intermediate knowledge of the business, channels and their applications and processes
• Teams with the business to define data needs and requirements to develop human resource reports that solve business problems and reporting needs
• Experience consulting with clients and stakeholders to identify business needs, develop action plans, identify deliverables, and present results/recommendations
• Advanced knowledge of data analysis tools and techniques to drive decision-making
• Proficiency in advanced Excel critical
• Experience with a larger retail company strongly preferred
• Strong data analytics and financial analysis background
• Exceptional written, organizational and communication skills

I am excited to be applying for the position of workforce planning. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for reports to Management to highlight HC trends, movements and statistics and recommend actions to ensure goals and desired outcomes are realized.

My experience is an excellent fit for the list of requirements in this job:

• Professional, Mature & flexible work approach
• Experience with HR practices and programs in HR Specialty Area (Compensation, Benefits, People Relations, People Development, Diversity & Inclusion, Analytics, Organization Development/Design)
• Preferred experience in working with a global organization
• Function as a trusted advisor to the aligned business management teams for operational activities including interpretation of financial and headcount metrics
• Comfortable operating a highly matrixed work environment
• Strong organizational and problem solving, comfortable with multi-tasking in a fast-paced environment
• Flexible, dependable, and capable of operating at a high rate of delivery with little direction
• Highly proficient with the Microsoft Office suite of applications, with a particular emphasis on Excel

I submit this application to express my sincere interest in the workforce planning position.

In the previous role, I was responsible for analytical expertise and support to other Global Talent & Learning practices and processes (e.g., Annual Talent Review, Competency Assessments).

Please consider my qualifications and experience:

• Working knowledge of Workforce Planning software
• Proven self-starter, high initiative track record
• Serve as an active and high performing member of a team and work on internal project teams
• Experience with managing online customer tools/solutions preferred
• Prior experience within a nonprofit, government call center, or military family support services environment preferred
• Knowledge of workforce management systems, contact center phone and reporting systems preferred
• Leverage a forecasting and scheduling tool to predict call volume to plan for appropriate staffing requirements
• Demonstrated track record in workforce planning and analytics, delivering workforce strategies

Please consider me for the workforce planning opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for monthly reporting to direct manager and the Leadership Team on trends, analysis and recommendations regards Workforce Management practices.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Optimized staff planning practices
• Knowledge and understanding of hours dimensioning, financial frames and profit and loss
• Knowledge of local market an competition in order to support innovative methods of meeting and/or
• Experience using Workforce Management software, especially InVision iWFM, is an advantage
• Experience using CMS Supervisor R18 (Avaya)
• Knowledge of workforce planning concepts and procedures
• There is the requirement to work to and successfully meet externally and internally imposed deadlines and frequently deal with conflicting demands or changing priorities
• May spend moderate time answering telephone calls or on the phone

I submit this application to express my sincere interest in the workforce planning position.

Previously, I was responsible for insight to the business around inclusion trends, areas of opportunity, future-focused thinking and competitive programmes and practices.

Please consider my experience and qualifications for this position:

• Previous experience in providing administrative support to a multi-disciplined Workforce Planning Functional team and blue collar workforce
• Understanding and prior working knowledge of industry training requirements – Coal Mining
• Previous work experience in developing routine stakeholder reports
• Cert IV or equivalent Business Administration
• Intermediate level skills in MS Word, Excel, Outlook and PowerPoint
• Confident and approachable style
• Leadership experience in the health care industry with emphasis on workforce management preferred
• Excellent communication, facilitation and presentation skills, both written and verbal