Telecommunications Analyst Cover Letter

Please consider me for the telecommunications analyst opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for design, analysis, troubleshooting, system/application maintenance and monitoring for telephony components and related services.

My experience is an excellent fit for the list of requirements in this job:

• Be helpful and cheerful with Associates who need assistance
• Perform video editing services for raw footage to produce high quality DVDs for public presentation
• CCNA (Voice) certification
• BISCI Certified Installer (copper and fiber), Network+, Security+
• Telecommunications and IT policy formulation, Perform operational effectiveness impacts, assessments, WMA, BMA, EIEMA, integration and PPBE synchronization
• Proficient in DRSN and other DOD voice technologies and their underlying protocols
• DRSN Training Certification
• Understanding of relevant telecommunications subject areas, such as wide-area networking (Ethernet and VPNs), managed services, cloud-services, fiber optics (OC-n) and wireless offerings along with an strong knowledge of prices and price structures

I would like to submit my application for the telecommunications analyst opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for customer training of the telecommunications features and functionality directly to the customer, and via the incident ticketing system when necessary.

Please consider my qualifications and experience:

• Serve as a technical expert (SME) and key resource for the team's contributions to various projects involving telephony infrastructure
• Interact with suppliers to solve incidents and manage activities according to service agreements (SLAs)
• Solid VoIP experience (Call Manager, Unity/CUC/UCCX, SIP, H323, MGCP, RTP, QOS)
• CCNA, CCNP, CCIE certification, an asset
• Knowledge of contact centre solutions (Genesys, Nime, NTR)
• Understanding of pricing of telecommunications or information technology products or services
• Strong knowledge of prices and price structures for the federal government is preferred, but will consider knowledge of pricing for other commercial or government customers as well
• Experience with telecommunications service provider or government enterprise network service pricing will be considered in lieu of academic credentials

Please consider me for the telecommunications analyst opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for design and software support for PBX, voice mail, voice network, and video systems.

Please consider my qualifications and experience:

• Understanding of telecommunications prices and price structures
• Strong skills with MS Excel, Access, SQL and Word
• Hospital experience, particularly in telecommunications
• Cisco voice certifications
• A Bachelor of Science in Information Technology or a related technical field is preferred or equivalent work experience
• Familiar with business reference resources such as Factiva, Hoovers or OneSource
• Has completed research that includes a financial/statistical analysis of a business, industry, or market
• Work effectively and cooperate with all university IT staff in a team oriented and collaborative environment

I would like to submit my application for the telecommunications analyst opening. Please accept this letter and the attached resume.

Previously, I was responsible for technical support and guidance during the implementation of voice services hardware and software for both existing and newly installed telephony devices.

Please consider my experience and qualifications for this position:

• Help to update and develop written system documentation and procedures in the telephony and networking areas
• Assist in the merging of the UIT network and telephony areas
• Multilingual resources
• Prefer experience or exposure to Avaya Aura Experience Portal, and/or Avaya Breeze
• Prefer experience or exposure to Avaya Aura System Platforms
• Identifies potential problems and solutions through analysis identifying recommended
• Oversee the implementation of new telephony infrastructure solutions
• Analyze change requests related to telephony infrastructure, assess the impact on existing applications, and suggest and carry out the appropriate changes

I would like to submit my application for the telecommunications analyst opening. Please accept this letter and the attached resume.

In the previous role, I was responsible for day-to-day support of Cisco's Telephony systems (CUCM, UC, etc.) as well as support for video conference systems including Cisco (Tandberg) and Polycom bridges and endpoints.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Knowledge of Toll-free networks and advanced features
• Comprehensive knowledge of Avaya PBX/ACD architecture
• College/University on Systems or during studies – Not mandatory
• ITIL knowledge and experience – Not mandatory
• IT technical background/exposure – Not mandatory
• Strong knowledge of cloud/software sales cycles, sales process, and sales leader coaching
• We are a team that stands by our values
• Strong customer support