Patient Services Cover Letter

I am excited to be applying for the position of patient services. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for assistance over the phone to prospective clients and patients, regarding any questions or inquires related to billing and insurance coverage.

My experience is an excellent fit for the list of requirements in this job:

• Experience working in a professional office environment is preferred
• Experience working a call center environment is preferred
• Working knowledge of computer functions including the Internet, and computer software such as Microsoft Office Suite
• Clinical Support Center
• Requires frequent liftin Cancel g, carrying, pushing, or pulling of up to 25 lbs, with occasional lifting, carrying, pushing, or pulling of up to 50 lbs
• Effective communication skills (both written and verbal), attention to detail, self directed and a positive attitude are essential
• Working knowledge of patient registration systems and intermediate Microsoft Office Suite are preferred
• Clerical experience in an outpatient setting

Please consider me for the patient services opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for subject matter expert knowledge concerning various insurance requirements and billing guidelines.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Obtains demographic and financial information from patient/family in a courteous and sensitive manner, securing signatures, copying insurance cards, updating computers system, printing charts and labels, and escorting patient to unit
• Calls appropriate insurance carrier to notify of visit and/or request authorization for admission, and documents accordingly
• Usage of electronic bed board in EPIC
• Maintains appropriate documentations of patient information in Discharge Book in an accurate and timely manner
• Tracks patient movement in EPIC and communicates effectively with staff members
• Obtains medical records and scans to Electronic Health Records (EPIC)
• Submits daily reports of pre & post scheduled procedures to corresponding departments
• Prepares completed charts for outpatients and delivers to Medical Record Department and retrieve medical records if necessary

I would like to submit my application for the patient services opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for monthly, quarterly and yearly statistical information regarding insurance follow-up, billing, denials and employee performance.

My experience is an excellent fit for the list of requirements in this job:

• Knowledgeable of MiChart Cadence and Outlook
• Strong communicaion skills
• Able to manage a fast paced environment
• Working in healthcare setting
• Continuous direct patient contact
• Patient chart management, preparation, maintenance, filing, copying, requesting records
• Cover 2 or more service areas in the health center
• Manage fellow clinic schedules, including generating new or adjusting existing templates, adding or closing days

I would like to submit my application for the patient services opening. Please accept this letter and the attached resume.

In my previous role, I was responsible for information to patient regarding billing procedures and insurance benefits.

Please consider my experience and qualifications for this position:

• Demonstrates an awareness and sensitivity towards patient/families
• Mail patient appointment reminders as needed
• Monitor nurse call system responding to patient requests for assistance and activate the patient care team as needed
• Check-In/Check-out coverage
• Performs general office duties such as adding toner and paper to printers, filing, answering telephone, transmitting messages
• Maintains accurate information regarding insurances, contacts and insurance coverage
• Orders, receives adequate forms, supplies, and charts necessary for the functioning of the Lab
• Performs any additional duties related to Cardiac Cath Lab as directed

I submit this application to express my sincere interest in the patient services position.

Previously, I was responsible for efficient, effective, quality customer service and practice support through a variety of general office duties including scheduling, coding, registration and billing.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Provide check in and checkout support for Primary and Specialty Care
• Provide exceptional customer service to patients and families by facilitating business processes that result in the management of efficient patient flow in a fast paced environment
• Verify and update patient information, obtain referrals and/or authorizations
• Provide general information to staff and patients
• Explains the coordination of insurance benefits for patients in a way they the patient understands
• Maintains proper account documentation in case management program and other computer systems
• Responds to email and phone correspondence per department guidelines
• Resolves any issues noted in the QA work reviews