Patient Account Rep Cover Letter

I would like to submit my application for the patient account rep opening. Please accept this letter and the attached resume.

Previously, I was responsible for orientation and training for new hires on insurance follow-up work flow processes, system functions, and activities required to perform job.

Please consider my qualifications and experience:

• Prior experience with EPIC highly preferred
• General working knowledge of professional and facility coding for both CPT and ICD-10
• Behavioral Health billing and claims follow up experience preferred
• Prior office experience in a healthcare environment, medical terminology
• Review and manage aging claims and accounts receivable, comprehensive follow up to maximize reimbursement
• Knowledge of managed care programs and billing requirements necessary
• Typing, data entry, 10-key, PC, and word processing skills, preferrred
• Experience working with Neurosurgical billing is strongly preferred

I submit this application to express my sincere interest in the patient account rep position.

Previously, I was responsible for brilliant" customer service to Licensed Insurance Advisors and other staff from both the Contact Centre and Insurance Branches.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Outlook Proficient
• Knowledge of UB04 billing and coding strongly preferred
• Knowledge of commercial and governmental rules
• Working knowledge with Medicare, Medi-Cal, CCS, Cal-Optima, Private, PPO and HMO
• Knowledge of CPT and ICD-10 Coding, understanding of payer contracts
• Open to change and be able to problem solve
• Supply input and participate in team meetings
• Provide backup support for the Financial Counselors

I would like to submit my application for the patient account rep opening. Please accept this letter and the attached resume.

Previously, I was responsible for patient liability information and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, and outstanding balances.

Please consider my qualifications and experience:

• Behavioral Health, Medicare billing and claims follow up experience preferred
• Experience working with Medicare, Medicaid and other insurance carriers for HME, home care, hospice and/or home infusion preferred
• Knowledge of home medical equipment and health care
• Previous experience in Patient Account Management in a Hospital/Healthcare/Medical Insurance setting preferred
• Experience in Managed Medicare or Worker’s Compensation hospital collections highly preferred
• Knowledge of general terminology for medical claims preferred
• Excellent Data Entry and 10 keypad skills
• Experience and knowledge of health care patient insurance, hospital billing and collection

I submit this application to express my sincere interest in the patient account rep position.

In my previous role, I was responsible for patient liability information and collects the point of service cash from patients based on guidelines and/or systems provided by the department, including but not limited to: co-payments, deductibles, co-insurance, deposits, outstanding balances.

Please consider my experience and qualifications for this position:

• Adhere to a high standard of personal and professional conduct
• Patient customer service experience
• Maintain a professional work relationship with management
• Ensure proper utilization of computer systems to facilitate efficient and effective work flow processes
• Always exhibit and maintain a professional appearance
• Accepts constructive coaching in the spirt in which it is given
• Knowledge of Commercial payor reimbursement methodologies preferred
• Cash posting and denial management experience preferred

I would like to submit my application for the patient account rep opening. Please accept this letter and the attached resume.

Previously, I was responsible for information and insight on insurance, group benefit, retirement or banking products the member/policy holder may have, typically related to coverage, benefits payments, follow up on outstanding information requests or policy features.

My experience is an excellent fit for the list of requirements in this job:

• Assist with training of new staff both in the business office and admissions
• Provide backup support for representatives in their absence
• Assist with the completion of the weekly A/R Minutes
• Prior experience with referral processing strongly preferred
• Prior experience with insurance verification strongly preferred
• Experience with Electronic Billing, Collections and all aspects of A/R cycle preferred
• Experience in a billing office and or medical clinic, heavy medical billing, heavy A/R, collections (from insurance companies & patients), insurance follow-up and coding & verification preferred
• Two+ yrs experience with Electronic Billing, Collections and all aspects of A/R cycle preferred