Mortgage Operations Cover Letter

Please consider me for the mortgage operations opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for human resource (HR) operational needs in compliance with DEO Human Resources and Department of Management Services (DMS) relative policies, guidelines and procedures.

Please consider my qualifications and experience:

• Monitors file flow to ensure SLA's are consistently met or exceeded
• Ensure loans are originated and closed in compliance with the underwriter's approval all federal and state regulations
• Monitoring daily, weekly and monthly production reports
• Allowing constant accessibility to take on immediate issues/concerns which need immediate attention
• Working knowledge of TRID, Rag B, W, U, ECOA, and Fair lending
• LP and LLC structures various trusts
• Proven strategic thinking/planning abilities - can see and create the big picture, with communications and influence to engage others for action
• Proven experience within operational environment

I submit this application to express my sincere interest in the mortgage operations position.

In my previous role, I was responsible for human resource generalist services, including compliance with regulatory including EHS, Compliance and Company policies.

Please consider my experience and qualifications for this position:

• Knowledge and experience facilitating the successful sale of residential mortgage loan portfolios in the secondary market and industry practices with respect to same
• Understands the Merrill Lynch culture and integrates with key partners
• Working knowledge of First Mortgage Policy & Procedure
• Post Closing experience knowledge of Mortgage systems (both LOS and Image)
• Work as a team with the senior leadership of Mortgage, Credit and Treasury to expand the current mortgage product set to increase production while understanding and quantifying risk factors
• Ensure sales management processes to reward and recognize individual high performance within the team, and to coach up or out any under-performing colleagues
• Ensure sales team adheres to regulatory requirements through a positive relationship with Compliance, Risk and Operations
• Proven record of recruiting and retaining high performing loan officers

In response to your job posting for mortgage operations, I am including this letter and my resume for your review.

Previously, I was responsible for details to support functions on recommended changes in policies, protocols and procedures in support of achieving commercial objectives and maintaining regulatory compliance; Identifies, addresses and escalates market trends and intelligence as appropriate.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Training, certification, application across improvement approaches
• Mortgage/loan servicing, financial services and/or insurance experience
• Working knowledge of six sigma methodologies
• Off-shore operations experience
• Knowledge of FED/MBSCC/DTCC clearing system
• Experience effectively managing a customer service / call center team
• Proven mortgage business / mortgage systems / project work experience
• Experience interacting with / reporting out to senior management using call tracking tools and reporting

I am excited to be applying for the position of mortgage operations. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for guidance to OTL supervisors in the interpretation and implementation of human resources policies, procedures and programs.

Please consider my qualifications and experience:

• Business Analyst experience knowledge of Mortgage Originations Systems
• Experience effectively managing a Business Analyst/Technical Analyst team
• Experience interacting with / reporting out to senior management
• Experience managing change control process, and managing change control schedules for multiple vendors
• Strong knowledge of accounting and banking processes
• Demonstrable integrity
• Proficient knowledge on budget administration, resource allocation, organization’s policies, regulations, objectives, and initiatives according to the job’s responsibilities
• Demonstrated abilities and experience managing third party vendors in the performance of their respective obligations and performing necessary audits, assessments, and quality control metrics to ensure adherence with contractual obligations and applicable law

I submit this application to express my sincere interest in the mortgage operations position.

Previously, I was responsible for leadership in the clinical development and implementation of quality measurement and improvement programs and regulatory compliance.

My experience is an excellent fit for the list of requirements in this job:

• Demonstrated leadership in mortgage operations in respect to client satisfaction and legal/regulatory guidelines
• Extensive knowledge in all areas of loan products, origination compensation plans, loan origination procedures and terminology
• Previous financial responsibility and/or development of financial goals and budgets preferred
• High School Diploma or equivalent, some college
• Mortgage/real estate collections experience
• Working knowledge of GSE’s (Investors) Fannie Mae, Freddie Mac, FHA, VA and CHFA
• Strong mortgage underwriting and/or loan processing, analytic, reasoning and problem solving skills
• Thorough knowledge of all types of residential mortgagel lending programs