HR Service Administrator Cover Letter

In response to your job posting for HR service administrator, I am including this letter and my resume for your review.

In my previous role, I was responsible for back office support to all HR processes and administration related to the integration of The Netherlands organization.

My experience is an excellent fit for the list of requirements in this job:

• Promote the culture where line managers are aware of and own issues within the business
• Support the development and implementation of the appropriate policies, and framework to address issues
• Working towards CIPD or CPP or payroll related qualification or relevant HR/Payroll experience
• Experience of working in HR or Payroll team, ideally within a customer orientated commercial environment
• An understanding of employment legislation, its application and best
• A broad understanding of the HR employee lifecycle
• Knowledge of DHL DC HR processes and procedures
• An understanding of the role HR Customer Service Delivery plays and its interactions with other HR functions across the employee life cycle

I submit this application to express my sincere interest in the HR service administrator position.

In my previous role, I was responsible for hR input to the Deal Desk questionnaires and support Company’s applications for the Employer of Choice applications.

Please consider my qualifications and experience:

• Effectively process pay data, documentation and information to ensure timely and accurate production of the DHL SC payrolls
• Action voluntary deductions as authorised by the employee
• Administer insurance claims and produce relevant correspondence
• Administer Reward/Benefit schemes on behalf of DHL SC
• Self-motivated, well-organised, adaptable, and resilient
• Always look for ways to improve the service or experience given to customers
• Works creatively making decisions and thinking outside the box
• Able to make sound decisions based on a broad view of the situation within an HR environment

I am excited to be applying for the position of HR service administrator. Please accept this letter and the attached resume as my interest in this position.

In my previous role, I was responsible for support and to maintain electronic messaging environment for Lotus Notes users (local and remote), including Notes applications and templates.

Please consider my experience and qualifications for this position:

• Able to fully utilise standard Microsoft Office products and the application of Oracle, HR systems and workflow/case management
• High volume administration
• Deliver a quality and professional service to all customers
• Resolve day to day customer service enquiries, issues and complaints, escalating as appropriate, and deal with any service recovery
• Provide efficient employee and pay administration and timely advice to customers on employee lifecycle activities
• Ensure that all employee data is entered into Oracle and associated HR systems in a timely, accurate and consistent manner, to agreed standards and targets
• Ensure the contact management system reflects the nature of the query to ensure a high level of customer service satisfaction
• Action workflow requests in a timely and consistent manner

I am excited to be applying for the position of HR service administrator. Please accept this letter and the attached resume as my interest in this position.

In the previous role, I was responsible for complete and accurate administration support for all HR transactions in accordance with the desktop procedures (DTPs);.

Please consider my experience and qualifications for this position:

• Identify and escalate issues and incidents
• Ensure a high level of confidentiality is maintained in all aspects of work
• Administer end to end employee lifecycle transactional processes, including joiners, movers, leavers, pay changes, special leave types and compensation and benefit administration for all employees and managers
• Administer changes to individual’s terms and conditions
• Administer the probation period, liaising with the line manager, escalating any formal issues to the Employee Relations team
• Administer deductions and calculate entitlements
• Support the administration of employee relations/performance cases
• Undertake the role of note-taker, where appropriate

I am excited to be applying for the position of HR service administrator. Please accept this letter and the attached resume as my interest in this position.

Previously, I was responsible for guidance and oversight to the Run the Bank function that administer security controls of both core HR applications for professional HR users and portal based applications for customers of HR.

Please consider my experience and qualifications for this position:

• Deals with confidential or sensitive issues discreetly
• Confident, articulate and comfortable providing support
• Always approaches things from the customer’s perspective seeing potential problems & finding solutions
• Develops great customer relationships, is honest and fair always accessible and approachable
• A confident individual who has previous experience within customer service, within an HR or payroll team would be highly desirable
• Highly organised, a team player, a great communicator and carry a genuine interest in offering a 5* customer service experience
• Experience of using Microsoft Office applications (excel, word, outlook)
• Experience of using Workday would be highly desirable