Copier Technician Cover Letter

Please consider me for the copier technician opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for help desk support for standard software packages including MS Office products, virus software, PC anywhere and web browsers.

Please consider my qualifications and experience:

• Regularly climb, kneel, stoop, walk, and engage in heavy physical activities
• Knowledge of computers and various software uses
• Meets the requirements listed in the Technology Services Training Role Inventory and Certification Program for the assigned role as defined by the manager
• Follow this internal link for the certification requirement document
• Experience in maintenance and repair tools and equipment used in the installation of electrical/electronics
• TSS certification
• Assemble and install plotters and small format copiers
• Accurately diagnose, repair, and maintain small and large format hardware software, ensuring optimum operating conditions based on the manufacturer’s published electrical and mechanical specifications

In response to your job posting for copier technician, I am including this letter and my resume for your review.

In the previous role, I was responsible for technical support for both retail and office team members on POS, mini, PC and network related problems, with emphasis on first call resolution.

My experience is an excellent fit for the list of requirements in this job:

• Triage service calls for a phone resolution before providing on-site service
• Will provide support with Capitol Office Solutions Sales Department ensuring complete customer satisfaction
• Maintaining and ordering supplies from the various vendors for Multi-Functional Devices (MFD) and printers
• Retrieving monthly meter reads electronically and manually for billing purposes for time sensitive deadlines
• Tracking inventory of disposable units, removing hard drives and preparing units for disposal
• Handling relocation of current MFD units which includes reinstall of the units
• Handling user codes electronically and manually with department and staff accountant
• Daily check of toner levels using online web monitoring software

Please consider me for the copier technician opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for support for multiple enterprise applications including: e-mail, calendar, word processing, spreadsheets, presentations, Internet browsers, as well as in house applications.

Please consider my qualifications and experience:

• Record service calls including materials and resolutions in the Fleet Manager system
• Assist and participate in new Facilities Management/MPS customer installs and removals to ensure accuracy and efficiency
• Participate in customer site visits and meetings with the customer to complete accurate site surveys
• Report inventory levels to avoid unnecessary interruptions in service
• Prepare and maintain operational reports to ensure accuracy and efficiency
• Travel locally to customer locations to install, maintain and/or remove large and small format equipment
• Maintain customer hardware and software by responding to emergency service requests including diagnosing problems, completing repairs and/or recommending solutions
• Maintain established departmental processes

In response to your job posting for copier technician, I am including this letter and my resume for your review.

In the previous role, I was responsible for high level support for Workstation Operating Systems and Workstation Applications – including but not limited to MS Office Suites, virus prevention, applications, and miscellaneous 3rd party applications.

My experience is an excellent fit for the list of requirements in this job:

• Provide customers with clear proactive information on service issues
• Excellent communication skills with customer contact
• Proficient in basic technical tools, Word, Excel, Outlook
• Possess a basic understanding of internet environments
• Mechanical knowledge is preffered
• Requires some travel (valid driver's license and acceptable driving record necessary)
• Will collaborate on internal projects as needed
• Provide top quality service and work directly with clients in a professional manner

I submit this application to express my sincere interest in the copier technician position.

Previously, I was responsible for daily user support to headquarters and overseas staff and IT-equipment management, including connectivity, groups and passwords, installing and upgrading software, installing hardware, configuring systems and applications, setting up laptops for new users, providing copier/printer and audio-visual support;.

I reviewed the requirements of the job opening and I believe my candidacy is an excellent fit for this position. Some of the key requirements that I have extensive experience with include:

• Working with Property Accounting on tagging new units
• Maintain rapport with staff by examining complaints
• Diagnose and repair electronic equipment, specializing in copier and faxes
• Inspect fire alarm panels and detectors to maintain compliance with state fire inspection criteria
• Perform trade-related tasks as assigned by the foreman or Maintenance Supervisor
• Perform job duties independently and efficiently, exhibiting reliable judgment, setting appropriate priorities and timelines, and solving problems in support of successful and timely completion of responsibilities
• Record information about parts, materials, and repair procedures
• Communicate courteously and effectively with the public and school district staff