Claims Representative Cover Letter

I submit this application to express my sincere interest in the claims representative position.

In the previous role, I was responsible for direction, support and advice on the claims practices model including the development of procedures, risks and controls for the claims operation.

Please consider my experience and qualifications for this position:

• Possess a broad knowledge of electrical theory pertaining to power generation, transmission, distribution and customer-owned facilities
• Customer service experience over the phone preferred
• Web site navigation
• Exhibits empathy, positive attitude and patience when responding to incoming calls
• Capitalizes on opportunities to promote EC shop or drive-in appraisal service
• Customer facing experience within a retail environment preferred
• Investigates less complex dwelling and contents losses
• Determines scope of damages, repair cost on repair guide for venue

I submit this application to express my sincere interest in the claims representative position.

Previously, I was responsible for coverage and claims strategy advice to clients on claims with no major coverage issues in order to assist with claims preparation.

My experience is an excellent fit for the list of requirements in this job:

• Strong math or insurance background
• Able to work on multiple administration systems
• Ethics, integrity, judgment and common sense needed
• Computer proficiency (Microsoft Office, Microsoft Excel, Microsoft Power point)
• Possession of a Paralegal certificate preferred
• Prepares correspondence, and fulfills customer needs to ensure customer satisfaction
• Experienced with Social Security
• Experienced with Social Security and Railroad Retirement

Please consider me for the claims representative opportunity. I am including my resume that lists my qualifications and experience.

In the previous role, I was responsible for administration support in claims area such as compose claims correspondences, set up, review and revise claims procedure or guidelines or workflows and claims forms, etc.

Please consider my qualifications and experience:

• Determines proper method of inspection channel for physical damage review and makes consistent appropriate assignments
• Obtains additional level of Xactimate training
• Refers subrogation assignments / Salvage Recovery
• Keyboard and PC knowledge and proficiency
• Basic personal computer knowledge with keyboarding proficiency
• Previous claims or customer service work experience is desirable
• Possesses a working knowledge of Microsoft WORD and Excel (or their equivalents), Xactimate, and/or other claims estimating software
• Basic knowledge of claims handling and familiarity with claims terminologies

Please consider me for the claims representative opportunity. I am including my resume that lists my qualifications and experience.

Previously, I was responsible for authorization on settlement requests and reserve changes at predetermined limits of authority; determines claims settlement authority for Claims Team within the limits of Company policies.

Please consider my qualifications and experience:

• Connecticut Adjuster- Workers’ Compensation license
• Knowledge of insurance practices, contracts and managed care preferred
• Demonstrates a basic understanding of claims process and lines of business
• Exhibits prescribed service behaviors that include empathy, positive attitude and patience when responding to incoming calls
• Disciplined to follow scripts, while showing initiative to seek additional information as needed
• Familiarity with life and/or annuity claims, processing experience preferred
• Outstanding verbal and written communication skills and strong telephone etiquette
• Basic computer skills including experience with Microsoft Word and Microsoft Excel

I would like to submit my application for the claims representative opening. Please accept this letter and the attached resume.

Previously, I was responsible for claims identification, development and presentation support to the project team, assisting in the management and resolution of claims as required.

Please consider my qualifications and experience:

• Responds to email and phone correspondence
• Perform reporting to include aging and denials
• Strong follow through and problem resolution skills
• Knowledge and experience of Worker's Compensation and Motor Vehicle claims processing and medical billing procedures
• Understanding of healthcare insurance policies and claims
• Medical Claims
• Epic knowledge/experience
• Experience in Claims Adjusting, preferably in PIP