Systems Administrator Support Resume Samples

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TD
T Davis
Trever
Davis
80264 Schultz Hills
Detroit
MI
+1 (555) 700 7636
80264 Schultz Hills
Detroit
MI
Phone
p +1 (555) 700 7636
Experience Experience
Los Angeles, CA
Systems Administrator, Tools Support
Los Angeles, CA
Crona, Green and Sawayn
Los Angeles, CA
Systems Administrator, Tools Support
  • Provide proactive health checks, capacity management, and Firmware updates as necessary to maintain the health of the environment
  • Develops and implements policies, strategies, guidelines, standards, and procedures related to infrastructure
  • Performs planning, consulting, technical analysis, design, development, testing, implementation and daily support of aapplication software and middleware for platforms supporting infrastructure systems
  • Work with different technical teams across the organization in order to determine scope for different monitoring solution designs
  • Integrates and manages middleware and software tools within the various computing platforms
  • Work closely with our IT engineering & delivery teams to partner on rollout of solutions
  • Develops processes and tools for managing the infrastructure
Philadelphia, PA
Lending Support Systems Administrator
Philadelphia, PA
Gutkowski, Ziemann and Zboncak
Philadelphia, PA
Lending Support Systems Administrator
  • Coordinate and partner with TAG regarding the administration of hardware/software issues, updates, upgrades, and maintenance
  • Maintain service and install system security for all lending support software to ensure system integrity. Partner with TAG to administer sub-system security access for users
  • Responsible for identifying issues, troubleshooting system failures and facilitating timely resolutions to minimize down time
  • Analyze system deficiencies and recommend short/long term solution strategies to enhance systems and procedures. Provide support during the testing, training, and rollout of system upgrades and enhancements
  • Monitor progress on assigned projects and tasks to ensure effectiveness and efficiency. Develop communication programs relative to assigned projects. Provide project management of new systems projects, upgrades, and new system software
  • Responsible for facilitating or participating in meetings with vendors to retain and improve customer/client relationship in regards to system and enhancements. Attend vendor conferences and/or participate in client user groups to maintain and improve knowledge of systems and promote vendor/client relationships
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes
present
Chicago, IL
Close Support / Systems Administrator
Chicago, IL
Kassulke Group
present
Chicago, IL
Close Support / Systems Administrator
present
  • Remoting into desktops and performing analysis of the system and problem
  • Performs password resets, active directory tickets as well as troubleshoots issues with other peripherals
  • Diagnoses customer issues, and troubleshoots issues by applying diagnostic techniques performed by
  • Using verbal scripts to ensure information is properly collected about the user and problem
  • Guiding users to self-support tools
  • Logging updates into Remedy
  • Responds to helpdesk tickets or phone support calls
Education Education
Bachelor’s Degree in Technical Discipline
Bachelor’s Degree in Technical Discipline
Liberty University
Bachelor’s Degree in Technical Discipline
Skills Skills
  • Strong attention to detail
  • Knowledge of mutual fund sub accounting data files (OmniServ, SurPas) omnibus reconciliation
  • Excellent excel spreadsheet skills
  • Excellent communication skills
  • Ability to work well within all levels of an organization
  • Highly organized
  • Excellent communication skills (written and verbal)
  • Working knowledge of MARS SaleFocus Solution application
  • Great interpersonal skills
  • Microsoft Excel proficient
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10 Systems Administrator Support resume templates

1

Desktop Support / Systems Administrator Resume Examples & Samples

  • 2+ years of experience in a similar environment
  • Experience supporting end-users, rapidly troubleshooting issues and thinking on your feet
  • Deploying workstations via image, fresh build, etc
  • Experience administering Active Directory - Creating and managing users, security groups, distribution lists, etc
  • Experience administering Exchange 2010 - Creating and working with user mailboxes, distribution lists, etc
  • Experience with backup/recovery technologies such as BackupExec - managing backups, file restoration, media retention, etc
  • Experience supporting mobile devices (BES, Good, ActiveSync, Airwatch, etc.)
  • Experience supporting remote connectivity solutions (Citrix XenApp, VMware View, RSA, etc.)
  • Solid analytical skills
  • Experience working within the finance industry
2

Crm Support & Systems Administrator Resume Examples & Samples

  • Experience with a retail sales CRM and CRM database administration a must, i.e. SaleForce, Microsoft Dynamic, SalesFocus, etc
  • Knowledge of mutual fund sub accounting data files (OmniServ, SurPas) omnibus reconciliation
  • Proven track record of managing projects and operations of a moderate complex nature
  • Technical Skills: data management and governance experience and knowledge especially with sales and client data preferred
  • Excellent excel spreadsheet skills
  • Ability to work well within all levels of an organization
  • Experience with SAS or other statistical programs
  • Knowledge and familiarity with some or all of the following industry software and tools for sales data: AccessData Market Intelligence, Market Metrics, Coates Analytics, Meridian IQ, CRMs and ExactTarget
  • Working knowledge of MARS SaleFocus Solution application
3

Crm Support & Systems Administrator Resume Examples & Samples

  • 3+ years of experience with a CRM database
  • Previous experience working within the Financial Services industry
  • Data Management and Governance experience
  • Microsoft Excel proficient
4

Crm Support & Systems Administrator Resume Examples & Samples

  • Bachelor’s degree in Computer Science or related field required
  • 1+ years of experience as CRM administrator required
  • 1+ years of experience using VisualForce and Force.com required
  • 1+ years of experience with SQL required
  • 1+ years of experience with report development utilizing SQL reporting tools required
5

Systems Administrator & Application Support Analyst Resume Examples & Samples

  • Experience with Microsoft System Center Configuration Manager or similar device management framework
  • Experience with Microsoft Hyper-V or other virtualization software
  • Experience with Windows and Linux Server Administration
  • Experience working with commonly used scripting languages (e.g., Powershell, Perl, Python)
  • Experience tracking computing problems and problem resolution
  • Bachelor’s degree in Computer Science, MIS, or related field
6

Systems Administrator Support Resume Examples & Samples

  • Use network protocols, devices and topologies for Tier 1 troubleshooting
  • Gain granulated understanding of multiple critical system dataflow and identify points for improvement
  • Generate Functional Dataflow Document (FDDs) to capture hardware, software and data path dependencies for each critical system
  • Provide assistance to users in accessing and using IT systems
  • Some experience as a System Administrator
  • Experience creating standard operating procedures (SOPs)
  • Experience installing and maintaining hardware and software
7

Senior Development Support Systems Administrator Resume Examples & Samples

  • Microsoft Windows Client and Server Administration
  • Support software development and integration efforts through the full lifecycle, on both client and server sides
  • Optimum performance and availability through implementing appropriate technical solutions
  • Participate in sprint and release planning
  • Manage software development and integration environments
  • Liaise with vendors and customers to optimize agency-unique solutions
  • 6-8 years of experience in system administration of Windows based solution; 6-8 years of experience in one or more of the following technologies
8

Systems Administrator Ibm, Technical Support Resume Examples & Samples

  • Background in Virtual IBM i Hosting
  • Experienced administrator with skills related to Power hardware
  • Planning & executing system migrations
  • Providing Post-migration support
  • BRMS
  • SAN storage
  • Handling hardware configuration required on existing equipment
9

Senior Application Support & Systems Administrator Resume Examples & Samples

  • PeopleSoft General Ledger
  • General Ledger Datamart
  • BCS Integrity
  • Experience within the financial services industry
  • Accounting fundamentals
  • Devops experience
  • PeopleSoft and PeopleTools
  • Solution Architecture
10

Desktop Support / Systems Administrator Resume Examples & Samples

  • Researches, evaluates and recommends software and hardware products
  • Knowledge of storage management
  • Knowledge of desktop support procedures and active directory
  • Ability to communicate effectively verbally and in writing as this role is supporting a client directly
11

Applications Support Systems Administrator Resume Examples & Samples

  • 5+ years of experience troubleshooting Linux Servers (1K Linux hosts in their environment)
  • 3+ years of experience scripting from scratch (perl, bash, python)
  • Experience working in an application product support environment
12

Close Support / Systems Administrator Resume Examples & Samples

  • Responds to helpdesk tickets or phone support calls
  • Logs phone calls and customer support issues and updates into a Remedy ITSM tool
  • Performs password resets, active directory tickets as well as troubleshoots issues with other peripherals
  • Diagnoses customer issues, and troubleshoots issues by applying diagnostic techniques performed by
  • Remoting into desktops and performing analysis of the system and problem
  • Guiding users to self-support tools
  • Using verbal scripts to ensure information is properly collected about the user and problem
  • Logging updates into Remedy
  • Must be knowledgeable providing Windows Desktop support including use of windows applications
  • Candidate must have excellent phone, communication, and documentation skills
13

Usasoc Systems Administrator & Deployed Systems Support Resume Examples & Samples

  • Installing operating system software, patches, and upgrades
  • Analyzing, troubleshooting and resolving system hardware, software, and networking issues
  • Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware
  • Performing system backups and recovery
  • Conducting server builds
14

Systems Administrator Tech Support Entry Level Resume Examples & Samples

  • Candidate will build, maintain, support and STIG Solaris and Windows systems
  • Candidate will provide help desk support for the AnVL program
  • Candidates must be able to professionally interact with the end user to train them and work with them to meet new requirements and needs
  • Minimum of 3 years’ experience supporting IT infrastructure systems
  • Must be experienced with helpdesk operations
  • Must have experience with Solaris and Windows based products
  • Experience as Solaris or Linux or Windows Admin
  • Preferred experience with the STIG process
15

End User Support / Systems Administrator Resume Examples & Samples

  • BS degree in an information technology related field 2 yrs Exp
  • Or-
  • Four (4) years IT experience
  • A combination of education and IT experience totaling four (4) years
  • IT-II Level qualified
  • IAT-II Level qualified
  • Minimum Security+ and Windows 7 (or higher) certifications IAW DoD 8570
  • Demonstrated customer support experience
  • Experience with BMC Remedy trouble ticket software
  • Experience with Tier II / Tier III Help Desk response
  • Experience supporting DoD networks
  • Completed Single Scope Background Investigation (SSBI)
16

Lending Support Systems Administrator Resume Examples & Samples

  • Coordinate and partner with TAG regarding the administration of hardware/software issues, updates, upgrades, and maintenance
  • Maintain service and install system security for all lending support software to ensure system integrity. Partner with TAG to administer sub-system security access for users
  • Responsible for identifying issues, troubleshooting system failures and facilitating timely resolutions to minimize down time
  • Analyze system deficiencies and recommend short/long term solution strategies to enhance systems and procedures. Provide support during the testing, training, and rollout of system upgrades and enhancements
  • Responsible for facilitating or participating in meetings with vendors to retain and improve customer/client relationship in regards to system and enhancements. Attend vendor conferences and/or participate in client user groups to maintain and improve knowledge of systems and promote vendor/client relationships
  • Analyze data and create reports, charts, etc. as needed
  • Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities – knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes
  • May be asked to coach, mentor, or train others and teach coursework as subject matter expert
  • Embraces our vision to become "The World's Greatest Bank."
  • Bachelor’s degree in MIS, Software Management, Business or related field required
  • Requires 5-8 years of lending experience or technical bank operations (deposits, GL, and lending activities)
  • Prefer extensive experience with financial institution applications and banking systems solutions i.e. FIS and CreditQuest
  • Advanced knowledge of Microsoft applications including database creation and maintenance
  • Experience in project management and meeting facilitation recommended
  • LI-UP
17

Systems Administrator, Tools Support Resume Examples & Samples

  • Identify the requirements, architect and implement a monitoring solution utilizing ScienceLogic EM7
  • Work with different technical teams across the organization in order to determine scope for different monitoring solution designs
  • Configuration and documentation of monitoring systems driving monitoring systems knowledge transfer within the organization
  • Performs planning, consulting, technical analysis, design, development, testing, implementation and daily support of aapplication software and middleware for platforms supporting infrastructure systems
  • Configuration and documentation of ServiceNow driving knowledge transfer within the organization
  • Integrates and manages middleware and software tools within the various computing platforms
  • Develops and implements solutions to ensure stable and available computing environments
  • Researches infrastructure software, tools, and emerging technology
  • Develops and implements policies, strategies, guidelines, standards, and procedures related to infrastructure
  • Develops processes and tools for managing the infrastructure
  • Monitors and supports the environment in accordance with service level expectations
  • Work closely with our IT engineering & delivery teams to partner on rollout of solutions
  • Provide proactive health checks, capacity management, and Firmware updates as necessary to maintain the health of the environment
18

Executive Support Services Systems Administrator Resume Examples & Samples

  • Proven experience with senior, complex customers
  • Experience in metrics-based work execution is required
  • Familiarity with the ITIL framework
  • Must be willing to work infrequent weekends and occasional long shifts
  • Candidate must have demonstrated abilities in the following areas: Hardware Support, Network Troubleshooting, Software Troubleshooting, Task Management, Documentation and an ability to execute tasks and troubleshoot based on incomplete, imperfect and/or incorrect information
  • The successful candidate for this Executive Support Services Engineer position will be an experienced, seasoned computer engineer in a Tier II-III support environment
  • Preferably, candidate will have DoD\IC FOGO\SES level support experience
  • The candidate must be presentable, well-spoken, confident in their skills and able to work around people of various backgrounds
  • The candidate must be able to work effectively with little supervision and operate in a complicated, multi-tiered, multi-location organization within a team environment
19

NOC Systems Administrator / Technical Support Resume Examples & Samples

  • Provides technical, procedural and product guidance to our customers and field technicians; creates, logs
  • Excellent Communication skills (strong verbal and written required)
  • Exceptional listening skills
  • Ability to communicate complex technical issues to non-technical users
  • Interpersonal skills
  • Teaming skills
  • Time management and multi-tasking skills
  • Strong analytical and problem solving
  • Computer skills
  • Superior Customer Service Skills: Professionalism, Soft Skills and Phone Etiquette
  • Ability to easily adapt to changes in processes, procedures and priority
  • Ability to read, analyze, summarize and interpret general IT periodicals, journals and technical procedures
  • Experience supporting IT customers/users with varying levels of computer skills
  • Experience working in Customer Service
20

NOC Systems Administrator / Technical Support Resume Examples & Samples

  • 1+ years experience configuring network hardware(Cisco, HP, D-Link, or Wireless Access Points
  • 1+ years experience of LAN, WAN, TCP-IP, Switches, and Routers
  • 1+ years experience in Customer Service. Strong communication is extremely important since you will be supporting 600+ properties
21

Hcs Systems Administrator IT End User Support Resume Examples & Samples

  • Responsible for first level server support. Responsibilities include troubleshooting down servers, root cause analyst, preventative maintenance, maintaining data center inventory, replacing hard drives and other server related tasks
  • Follows appropriate change control procedures when making system changes. Change records are submitted well in advance whenever possible and include relevant detailed information
  • Monitors systems performance by collecting and analyzing data using a variety of tools. Recommends and/or implements tuning measures to optimize performance if needed. Works effectively with co-workers and vendors to isolate and resolve system problems. Monitors server backups daily for trends,
  • Serves as backup to the Storage Engineer and Computer Operators responsible for the day-to-day operations and monitoring of the environment. Participates in the on-call rotation assisting in resource provisioning and troubleshooting