Strategic Business Analyst Resume Samples

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D McClure

Dock

McClure

2893 Gia Green

New York

+1 (555) 992 0413

2893 Gia Green

New York

Phone

p +1 (555) 992 0413

Experience Experience

New York, NY

Strategic Business Analyst

New York, NY

Tillman Inc

New York, NY

Strategic Business Analyst

Coach, develop and manage others to improve their performance, and to achieve their personal goals, along with the business goals
Respond to and resolve data mining performance issues. Monitor data mining system performance and implement efficiency improvements
Support internal and external processes and workflows, suggest improvements based on data analysis and provide insights into the enterprise operations
Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management
Provide subject matter expertise on strategy implementation/testing and initiatives related to the improvement of risk mitigation processes and infrastructure
Assist team efforts in the critical development of new fraud pattern or spending pattern detection tools
Deliver documented Return on Investment for work performed

Los Angeles, CA

IB COO Reference Data Strategic Business Analyst

Los Angeles, CA

Cummings-Ferry

Los Angeles, CA

IB COO Reference Data Strategic Business Analyst

Relates confidently to different individuals, levels of seniority and groups, displaying flexibility with different working styles and ideas
Role will report into the CLM Project Manager
Successful track record of taking ownership, resolution of issues and team management
Training materials and training rollout
Multiple data gathering techniques (e.g. one-on-one, large group facilitated sessions)
Test Plan, Test Strategy, Test Cases, and test execution
Current and Target State Documentation

present

New York, NY

Associate Strategic Business Analyst

New York, NY

Wiegand-Grady

present

New York, NY

Associate Strategic Business Analyst

present

Develop, review, and execute test plans and scripts
Develop robust measurement plans to track progress and outcomes of campaigns
Compile presentations to summarize findings/recommendations and take part in syndication process with senior management
Work closely with Marketing teams across multiple LOBs to implement email campaigns, banners, and interstitials
Identify trends and opportunities within data, reports and through observation and call reviews
Independent and self-motivated
Lead or attend meetings to review projects against the plan

Education Education

Bachelor’s Degree in These Quantitative Disciplines

Southern Illinois University Carbondale

Bachelor’s Degree in These Quantitative Disciplines

Skills Skills

Drive adoption and assist with tools such as Alteryx and Tableau in order to drive standard work across our offices and maximize revenue and profit potential
Intermediate PC Skills, including strong knowledge of Word and PowerPoint
Proficiency in SQL, SAS, R or related analytical code
Good problem solving skills
Good / Effective communication skills Internally and Externally – both oral and written
Proficiency with PC-based software such as MS Access, Map Point, Excel and PowerPoint
Good / Effective presentation skills
Improves financial performance through reduced volatility, greater productivity and more efficient capital usage
Ability to lead by influence including those work remotely
Desire to work in a highly collaborative team environment

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IB COO Reference Data Strategic Business Analyst Resume Examples & Samples

Accountability for completeness / timely delivery of artifacts for different phases of the project, including but not limited to
Current and Target State Documentation
Business Requirements documents
Functional Requirements documents
Test Plan, Test Strategy, Test Cases, and test execution
Training materials and training rollout
Role will report into the CLM Project Manager
Extensive Business Analyst Experience
Experience acting as intermediary between Business Line and IT to ensure optimal delivery against requirements
Ability to convey and report clearly, accurately and concisely through written and verbal communication
Successful track record of taking ownership, resolution of issues and team management
Demonstrated ability to innovate and drive change
Excellent quantitative and analytical and problem solving skills
Relates confidently to different individuals, levels of seniority and groups, displaying flexibility with different working styles and ideas
Ability to quickly learn and understand the content in a fast paced environment
Flexibility to change roles and / or cover multiple initiatives
Power user of business analysis and Microsoft Office applications: PowerPoint, Visio, Word, Excel, SharePoint, Quality Center

Intern, Strategic Business Analyst Resume Examples & Samples

Strategic capacity & capability building in a sourcing organization
Product development processes from design to production
Collaboration between factory, sourcing, materials, product development, demand planning and marketing
Project management and presentation skills
Support development of processes, structures and frameworks that support the implementation of smart solutions to improve the status quo
Support execution of cross-functional global projects within our organization
Drive the progress analysis for large strategic projects and the development of progress reporting capabilities
Support data analysis, creating status reports and presentations as well as other project management tasks such as leading individual work streams / packages
Good project management, interpersonal and communication skills with interest/ability to understand the bigger picture
Experienced user of Microsoft Office suite
Process thinking / end-to-end mindset
Action oriented and solution-minded team player
Self-motivated with a keen interest to learn
Fluent in English (oral and in writing)

Industry Solutions Group Strategic Business Analyst Business Development United Sta Resume Examples & Samples

Understanding of and interest in technology
Passion for international markets and an ability to work across cultures and time zones
Financial and strategic analytical skills
Qualitative research experience
Polished communication and presentation skills
Technical coursework or internship experience including software development, cloud-based services, embedded programming, M2M, and manufacturing operations

Emeair Strategic Business Analyst Resume Examples & Samples

Monthly closure activities
Preparation of budget, forecast and strategic three-years plan
Business support and performance monitoring on monthly basis
Ad hoc analysis and business case development
Interfacing and coordination with the main offices to ensure the implementation of the strategic plan of the Region

Strategic Business Analyst Resume Examples & Samples

Conduct in-depth and detailed oriented business analysis to
Bachelor's and / or Master’s degree in a quantitative discipline (Mathematics, Statistics, Operations Research or similar) from an accredited college / university required
Strong analytical, interpretive and problem solving skills, which require interpreting large amounts of data and its impact in both operational and financial areas
3+ years of related analytical experience
Fraud / credit card knowledge preferred
Knowledge and demonstrated experience with software packages / platforms (SQL, SAS, UNIX, Teradata, Oracle), and MS Office related products (Excel, PowerPoint, Access)
Excellent written and oral communication skills, and strong presentation skills
Self-starter, works well independently and as a team player
Ability to thrive in a dynamic and fast-paced environment

Strategic Business Analyst Resume Examples & Samples

To engage in strategic problem solving on important emerging issues for JPMC
To join an entrepreneurial, high performance, technology-driven team
To develop process management and communications skills by working closely with leaders across functions within JPMIS and across the firm
To gain knowledge and understanding of key technical, operational and administrative issues related to financial services information and technology and the “Big Data” industry
Process Management: Design and implement new technical and administrative processes that will govern the use of data by JPMIS
Management Reporting: Develop and deliver reporting and communications to senior leaders
Research and Analysis: Investigate and analyze key issues that impact JPMIS and the firm, including data use, privacy and third party relationships
Projects may include: Data Acquisition and Approval Process, Intellectual Property Management, Tracking and Reporting on JPMIS Data Oversight activities
Excellent attention to detail, ability to prioritize responsibilities and issues
Ability to present complex information in an understandable and compelling manner
Judgment and professional maturity to handle sensitive information and work with senior management
Outstanding ability to analyze problems, identify key dimensions of a problem and propose solutions
Demonstrated interest in technology and “Big Data” in the financial services industry
Advanced MS Excel, Word and PowerPoint skills
Experience in information technology, particularly with database and business intelligence tools, is appropriate but is not required

Strategic Business Analyst Resume Examples & Samples

Continuously improve the vendor management oversight model for CBWM Operations globally
Maintain inventory of all GWM/CBWM service level agreements
Create, review and distribute vendor score card reporting
Coordinate periodic oversight meetings with internal providers
Maintain inventory and provide score card reporting for CBWM Operations control environment (process maps, procedures, Risk Control Self Assessment -RCSA)
Ensuring Service Level Agreement and RCSA findings are evaluated for root cause analysis and Action Plans are opened and completed, where necessary
Perform process control audits to identify areas of improvement/validate control environment
Oversee Operations Administration Change Management meetings
Information owner for specific internally built systems within CBWM
Reconcile invoices from third party vendors
Requires either Bachelor's Degree in Business Administration, Finance or Accounting OR equivalent related investment industry experience
Requires expertise in Excel, including V-Lookups and Pivot Tables
Strong time management and organizational skills with a focus on solutions and innovation
Excellent verbal and written skills with a proven ability to work with all levels of personnel including executive management
Requires Ability to organize information in a concise and user friendly way
Advanced analytical and quantitative skills
Must have ability to use independent judgment and willingness to dig deep into details of processes

Strategic Business Analyst Resume Examples & Samples

Minimum two years experience with SAS or SQL
Strong analytical, interpretive, and problem solving skills, which will require interpreting large amounts of data and its impact in both operational and financial areas required
Intermediate PC Skills, including strong knowledge of Word and PowerPoint
Demonstrated ability in leading root cause analysis
Ability to interpret advanced Excel sheets, Access databases, complex reports and query languages
Professional, effective verbal and written communication skills, specifically the ability to create materials and lead discussions with executives on complex business issues
Ability to organize/manage multiple priorities and projects
Being able to comfortably interact/communicate with all levels of management
Ability to develop effective working relationships, internal and external to Fraud, Claims and Disputes
Must be adaptable to changing work priorities to address fast-moving fraud trends
Demonstrated ability to mentor team members
Experience leading a project or task

Strategic Business Analyst Resume Examples & Samples

Report, analyze and communicate results from surveys focused on customer experience and loyalty
Synthesize large volumes of data into actionable insights to influence business and interaction strategies
Partner with key card products and functional areas to provide insights and advise on initiatives to drive improvements in customer satisfaction (CSAT) and loyalty (NPS)
Evaluate the impact that business changes and initiatives have on key satisfaction and loyalty metrics
Bachelor's degree in a quantitative discipline (statistics, applied economics, finance, mathematics, computer science)

Strategic Business Analyst Resume Examples & Samples

Successfully completed Bachelor’s degree
Three years or more of development or similar experience
Three years or more of analytic or similar experience
Familiarity with Oracle, Teradata, and SAS
Preference for working in a team environment
Successfully completed MBA or related Master’s degree
Experience working with large-scale datasets
Familiarity with Big Data solutions (including Hadoop and Greenplum)

Strategic Business Analyst Resume Examples & Samples

Third party business planning coordination, measurement and performance reporting
Maintenance and development of the teams reporting infrastructure and tools including the Partner Portal
Owner of partner tracking and reporting, including asset & sales flows, internal fund highlights and partner support at educational events
Day-to-day communication with external asset managers through in-person meetings, email and conference calls
Manager synthesis of third party intellectual capital
Preparation of executive level briefings for WMA and cross-divisional meetings

Strategic Business Analyst Resume Examples & Samples

Synthesize large volumes of data into actionable insights to influence business and marketing strategies
Segment customers based on internal and external attributes to clearly identify opportunities for growth, drive targeting strategies and measure overall portfolio performance
Collaborate with partners on marketing team to develop and implement initiatives to drive profitable growth
Forecast P&L impacts of various marketing initiatives
Measure campaign performance and effectively communicate results and recommendations to senior leadership
Bachelor's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics). MBA preferred
Has a minimum of 6+ years analytics experience within marketing, finance or risk analysis. Finance services industry experience preferred
Proficiency in a programming language. SAS and SQL preferred
Understanding of the key drivers within the credit card P&L preferred
Proficiency in critical thinking and problem solving
Strong organizational skills, communication skills and the ability to work independently
Expert in managing and manipulating large, complex datasets
Strong time management and multitasking ability

Strategic Business Analyst Resume Examples & Samples

Measure, report and analyze user behavior and marketing channel results across products, channel, platform and other performance segments
Work with marketing channel owners to measure performance of new and existing campaigns
Be an expert in customer data, and help to identify and fill data gaps using internal resources and outside vendors
Own monthly Marketing KPI reports, spend time with marketing stakeholder to ensuring these reports meet the teams’ evolving data needs
Collaborate with other functional teams, (e.g., Desktop, Mobile, Product, Strategy) to understand the impact of analysis across multiple areas of the business
Provide analytical support to PR and Comms teams during major events (e.g. Super Bowl, The Grammys, strategic onsales)

IT Strategic Business Analyst Resume Examples & Samples

The successful candidate will be required to maintain production goals and quality standards while seeking to identify best practices
The selected candidate may also be required to assist the team manager in gathering information for reporting purposes and assist with special projects, along with completing specified tasks from end to end
The selected candidate must also maintain a strong level of independence and possess the ability to think on their feet. Strong written and verbal communication skills are key components to succeed in this role
The selected candidate must also maintain excellent organizational and time management skills with a high focus on attention to detail and accuracy
Selected candidate will be working with staff in from across the globe, acting as a central point for CTO to help transverse CTI teams on queries, from delivery to billing
He/She will be involved in the budgeting process for the business, loading the figures into the CTI tools and help tracking forecast against spend
Selected Candidate will also work closely with the Global Functions Business users on the End User Computing offerings from CTI, this covers, MS-Outlook, BYOD, video, Virtual Desktops to help improve customer interaction and engagement with CITI technology strategy
Working with IT Strategy Program Manager and Director, establish strategies, policies/guidelines and objectives for the IT Strategy Legacy Platform Exit workstreams (including the non-strategic platform exit program and the regional data center exit program)
Ensure workstream activity status and plans are accurately captured/maintained in IT Strategy tracking mechanisms, including milestones and hardware-related request IDs
Drive Technology strategy across the globe with CTI and CTO; Address workstream-level risks, issues and concerns, interacting as necessary with CTO IT Strategy PMs, Application Development teams, Service Delivery Managers, Portfolio Architects, CTI IT Strategy and HW teams and other key stakeholders
Possess mature consulting skills with the appropriate level of assertiveness, active listening and influence skills Good communication skills, both oral and written
The ability to work independently, and yet collaboratively to positively affect the team dynamics
Flexibility to handle multiple projects and changing priorities
Prior experience reporting to Senior Management (CFO,CTO, Business Head)
Excellent knowledge of Microsoft Office Suite(Word, Excel, Outlook, PowerPoint)
Must have prior experience working across sectors and across borders
Excellent influencing, facilitation, and partnering skills
Balanced blend of analytical skills, problem solving, and strong reporting and communication skills
Strong problem-solving, organizational and follow-up skills and the ability to multi-task effectively
Proactive, ability to use own initiative and take lead to devise creative solutions
Should demonstrate a commitment to quality and strong attention to detail

Strategic Business Analyst Resume Examples & Samples

Ability to travel and willing to visit farms
Ability to communicate effectively at farm level and executive level
A business analyst with a broad range of skills (business, insights market and competitive intelligence, marketing data aggregation, investment & financial)
Ability to support business growth initiatives, prepare business plans, analyze markets, profile competitors and develop PowerPoint presentations
Must demonstrate the ability and passion for finding and clearly expressing actionable insights and provide analytical work on business problems and opportunities. Demonstrate initiative at translating concepts and ideas into concrete deliverable
Medium-High skilled in aggregating multiple sources of information into relevant solutions, and will be a key aid to management in providing information that will provide for a more informed decision on implication of a successful strategy or plan
When making presentations or conducting meetings with management, this individual must have a firm knowledge of the subject manner and be able to present information in a concise, organized and logical way
Minimum 5 years working experience in Finance with Animal Feed Business Partnering Exposure (eg. Product / Customer Profitability, CAPEX Project Financial Analysis)
Fluent in English, Mandarin and Bahasa Malaysia
Basic understanding of Animal feed Business
Good / Effective communication skills Internally and Externally – both oral and written
Proficiency with PC-based software such as MS Access, Map Point, Excel and PowerPoint
Good / Effective presentation skills
Well-developed analytical skills
Ability to lead by influence including those work remotely
Desire to work in a highly collaborative team environment
Ability to manage multiple competing priorities
Must be flexible to maintain focus and productivity in an environment of frequently changing priorities and tasks

Strategic Business Analyst Resume Examples & Samples

Work with the Business Operations Director and Head of Strategic Projects to align initiatives to company strategy and maintain a roadmap to show this
Assist in the preparation of progress reports on all COO initiatives, including chasing business owners for updates
Produce presentations to aid communication of initiatives
Help manage risks and issues for the COO initiatives
Analyse and visualize data in order to draw conclusions that support exec decision making
Perform as-is analysis on existing processes or tools within the business and recommend improvements
Assess viability of ideas by assisting in the production of qualitative and quantitative business cases
Manage assigned initiatives from start to finish
Respond to ad-hoc requests for information, presentations, and assistance or advice relating to any function within the business

Strategic Business Analyst Resume Examples & Samples

Data mining of customer database
Customer trend and revenue analysis
Preparing reports by collecting, analyzing, and summarizing information and presenting findings to key stakeholders
Recommends actions by analyzing and interpreting customer data and making comparative analyses
Identifies financial status by comparing and analyzing actual results with plans and forecasts
Improves financial status by analyzing results; monitoring variances; identifying trends; recommending actions to management
Maintains database by entering, verifying, and backing up data
Bachelor’s Degree in Finance, Business, Marketing, or other related field required
Able to build reports using Business Objects
Working knowledge of Oracle, Hyperion or other large ERP systems
Advanced Excel skills
Ability to interact with stakeholders at all levels
Able to propose new business ideas and identify opportunity for process improvement

Strategic Business Analyst, Junior Resume Examples & Samples

1+ years of experience with one or more of the following functional areas: Program and project management, policy analysis and development, change management, business process engineering, continuous process improvement, or related business domains
Knowledge of Windows, Internet Explorer, and other Microsoft platforms and applications
Ability to work independently or with minimal oversight
Knowledge of US government or military organizations a plus
Project Management Practitioner (PMP) or other industry-standard Certification

Strategic Business Analyst Resume Examples & Samples

Prepares monthly pricing metrics and scorecard
Prepares and provides instant pricing guidance to sales reps, regional managers and the marketing team when needed
Monitor floor pricing and provide recommendations where needed
Find pricing anomalies and identify areas of pricing improvement
Serve as the point of contact for 3rd party information sources (MD buyline, ECRI, etc.)
Consistently seek areas for process and procedure improvement
May conduct periodic and/or special studies/analysis
Bachelors in Business or finance related discipline
Excellent mathematical and analytical skills
Excellent interpersonal communication skills
Intermediate to Excellent PC skills
Excel (spreadsheet applications)
Word (word processing)
General accounting & finance knowledge
Written communication
Human relationship
AS/400 Query language
Financial reporting

Strategic Business Analyst Resume Examples & Samples

Candidate will be responsible for MIS and Analytics projects. Projects can involve; a) customer experience journey analysis where every customer touch-point is mapped, across channels and products b) analyzing call center volumes and reasons to reduce or mitigate demand c) customer segmentation, cross-sell/up-sell, customer churn/attrition, sentiment analysis and product propensity modeling, working on Apply By phone and lending functions part of NCE analytics off-shore team
Lead and provide thought leadership within modeling, strategy and MIS functions
Partner with onshore leaders to drive projects assigned to the team
In conjunction with data owners and department managers, contribute to the development of data models and protocols for mining production databases
Contribute to data mining architectures, modeling standards, reporting, and data analysis methodologies
Work with business domain experts and application developers to identify data relevant for analysis
Provide and apply quality assurance best practices for data mining/analysis services
Develop new analytical methods and/or tools as required
Adhere to change control and testing processes for modifications to analytical models
Collaborate with unit managers, end users, development staff, and other stakeholders to integrate data mining results with existing systems
Respond to and resolve data mining performance issues. Monitor data mining system performance and implement efficiency improvements
Keep the team updated with the latest tools and technologies used in the industry
Master's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics). MBA preferred
6+ year’s analytics experience within marketing, finance or risk analysis. Finance services industry experience preferred
Strong Retail Banking and credit Card domain knowledge is a must
Strong understanding of data mining models, structures, theories, principles, and practices, including machine learning, statistics and text mining techniques
Excellent knowledge of data mining / predictive modeling tools such as SAS, SPSS, etc
Hands-on coding / implementation of algorithms for data mining
Ability to guide and conduct research into data mining issues, practices, and products as required

CCB Fraud Risk-strategic Business Analyst Resume Examples & Samples

Bachelor's and / or Master's degree (OR related work experience) in a quantitative discipline preferably in a financial services organization
Proven track record in solving business problems, AND/OR, Project Management Skills -- well-organized, structured approach. Ability to achieve tight timelines on complex deliverables
Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level executives

Strategic Business Analyst Lead Resume Examples & Samples

Experience with planning, designing, implementing, and analyzing business analytic solutions, including the creation of enterprise dashboards, reporting tools, and alerting mechanisms
AA or AS degree and 10+ years of experience with IT systems administration and engineering, including responsibilities related to maintaining high systems availability and secure systems posture, such as patching and maintenance or BA or BS degree and 8+ years of experience with IT systems administration and engineering
Experience with enterprise visualization tools, including Tableau, Spotfire, Splunk, and PowerBI
Experience with designing, implementing, and managing service level agreements (SLAs) and key performance indicators (KPIs)
Experience with data and trend analyses to identify areas of process improvement, technical deficiencies, capacity management, and areas of opportunity
Experience with the management and operational use of systems monitoring tools, including SolarWinds, Splunk, or Microsoft SCOM
Experience with developing and enhancing operational procedures and new innovative solutions to address current and emerging IT challenges
Knowledge of ITIL change managements and problem management best practices
Ability to work independently and as a team member to solve difficult technical challenges on a global scale
Possession of excellent team collaboration skills
BA or BS degree in CS, Computer Engineering, or Network Engineering
PMP or ITILv3 Certification
DoD 8570 Certification, including Security+, CASP, CISSP, or CISM

Strategic Business Analyst Resume Examples & Samples

Perform in depth analysis to resolve a business problem by employing the appropriate tools available in the enterprise – forecasting for contact center
Identify new opportunities to bring new process improvements
Communicate data findings through engaging stories that are easy to understand
Quickly assesses the big picture in complex situations and identify what is critical
Routinely make decisions for best course of action and to drive business solutions
Support internal and external processes and workflows, suggest improvements based on data analysis and provide insights into the enterprise operations
Work with business domain experts to identify data relevant for analysis
Extract reports/ data, analyze and provide recommendations for the project undertaken
The candidate should have 4+ years of relevant experience in Operations Research and Forecasting
Bachelor’s degree or equivalent in Statistics / Operations Research /Mathematics
Experience of working with International Partners in an Offshore and Onshore model is a plus
Hands-on experience on statistical and modeling tools such as SAS/ SQL
Experience in large scale data handling
Ability to guide and conduct research and drive valuable insights from data
Strong familiarity and experience with modeling, segmentation, optimization is a plus

Strategic Business Analyst Resume Examples & Samples

Lead and provide thought leadership within modeling and strategy functions
Perform in depth analysis to resolve a business problem by employing the appropriate tools available in the enterprise
Build solid business cases that justify business decision making. The candidates are expected to quantify the impact of analysis/ recommendations
Extensive experience in forecasting techniques /demand mitigation is a must
The candidate should have 8+ years of relevant experience in Operations Research and Analytics
Degree Statistics/ Mathematics/ Operations Research or related field and trainings in advanced operations analytics
Excellent knowledge of statistical and modeling tools such as SAS/ SQL
Experience of visualization tools like Tableau is good to have

Strategic Business Analyst Resume Examples & Samples

Import, clean, transform and validate data from multiple sources in preparation for analytics and/or modelling
Identify, analyze, and interpret trends or patterns in complex data sets
Apply data mining techniques to identify and interpret trends, including but not limited to: descriptive analytics, text mining, segmentation/clustering, general and logistic regression, forecasting, etc
Use statistical tools like Microsoft Excel, SAS, SPSS, R and others to improve data quality and for designing or presenting conclusions gained from analyzing data
Explore causal relationships between variables, often with the intent of predicting an outcome or likelihood of an outcome
Prepare and deliver presentation summarizing insights and conclusions, often for executives
Partner closely and collaborate with strategy and analytics resources across multiple functional teams
3-5 years of experience doing hands-on data analysis
Technical expertise regarding data models, data mining and segmentation techniques
Self-sufficiency in querying and extracting data from Enterprise databases (Teradata, etc)
Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS, SQL etc)
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
Ability to present fact-based recommendations in a clear, logical, and concise way; “tell a story” with data
Knowledge and experience with a project lifecycle and delivery
Superior written and oral communication skills; ability to communicate effectively with all levels of management and partners from a variety of business functions
BS in Mathematics, Economics, Computer Science, Information Management, Statistics, Engineering or related quantitative discipline preferred
Experience with customer journey analytics where every customer touch-point is mapped across channels and products. Knowledge of mapping tools like Clickfox will be a plus

Strategic Business Analyst, Mid Resume Examples & Samples

3+ years of experience with business operations, strategy, customer service, and analysis
3+ years of experience in a sponsor classified environment
3+ years of experience with Microsoft Outlook, Word, Excel, and PowerPoint
Ability to multi-task and manage and complete detailed business processes
Active TS/SCI clearance with a polygraph
HS diploma or GED required
Experience with data management
Possession of excellent client relationship and interpersonal skills
Possession of excellent time management skills, including identifying and prioritizing tasks

Strategic Business Analyst Resume Examples & Samples

Ability to apply Consultative and Relationship Building Skills to Manage Clients and Projects
Broad-Based Understanding and Ability to Apply Rigorous Statistical and Technical Tools and Acumen in Support of Analytics Engagements
Business Operations Process Flows/Engineering
Process Improvement and Simulation Modeling
Real-Time & Predictive Modeling for Production Scheduling and Workforce Deployment and Optimization
Advanced Volume Forecasting Methodologies
Bachelor’s Degree in Business, Finance, Operations Research, Engineering, Industrial Engineering, Applied Mathematics/Statistics or related field
Graduate level coursework in, and/or 3+ years of industry experience in: analysis, production, operations management, or special project roles
Preferably focus on two or more of the following disciplines: operations, finance, process engineering, project management
Background supporting key management decisions with clear and concise data analysis
Must be comfortable working with operations managers and senior managers to maintain client service relationships
Experience/proficiency modeling and manipulating data, performing data analysis, forecasting, applying statistical rigor to solve business problems
Conversant in statistical modeling concepts including statistical forecasting and regression modeling
Superior analytical and data management skills, and advanced user of Microsoft Excel
Outstanding communication/presentation skills are required
Ability to multi-task well
Proficiency in SQL, SAS, R or related analytical code
Proficiency with either Arena or iGrafx simulation applications
Proficiency with back office Workforce Management applications (Verint Impact 360, eWorkforce Management (eWFM), NICE Back Office Suite, egSolutions WorkManager, etc.)
Experience working in Banking Operations with broad understanding of industry trends

Senior Strategic Business Analyst Resume Examples & Samples

Document and define key metrics that will be used for measurement and accountability of company performance, operational efficiency and profitability
Understand and determine high-level business requirements and then implement appropriate metrics using dashboards and other reporting methods
Monitor reports and research issues and data discrepancies and then follow-through to facilitate process changes to ensure prompt response to issues, improved data integrity and quality
Ownership and management of existing and new data sourcing processes, internal and external to MWI. Ensure processes are established to best utilized and derive value for the organization
Work with business stakeholders to recommend system modifications and facilitate user acceptance testing and implementation of these changes
Perform ad hoc reporting and analysis based on customer requests and other business needs
Work independently with third party auditors and consultants to ensure business expectations are met
Assists the MWI leadership team with special projects as needed
A bachelor’s degree in Business Management, Finance/Accounting, Economics, Operations Management, Supply Chain, or equivalent field of study. MBA is preferred
Two years of experience in SQL query language and a working knowledge of Tableau is desired. Advanced experience with MS Excel and advanced functions is required
Excellent communication, interpersonal skills, and the ability to work cross-functionally in order to make ongoing improvements to the operation
Ability to lead teams and facilitate meetings while ensuring deliverables are documented and followed through to closure
Experienced data analysis capability with the ability to recognize and translate commonalities, trends, and anomalies within large diverse data sets into business insights
Experience leading and managing complex projects with successful results and on-time delivery
Demonstrated technical aptitude, including database concepts and familiarity with database query concepts
Two years of experience working in the Animal Health industry is preferred

Strategic Business Analyst Resume Examples & Samples

The ability to recognize structural issues within the organization, functional interdependencies and cross-silo redundancies. Those issues may exist in role alignment, process gaps and overlaps, and business capability maturity gaps
Demonstrate a depth of knowledge of business line’s practices and workflows within the Business Technology (BT) organization; communicate to the technology ecosystem key information on these interrelationships
The ability to apply architectural principles, methods, and tools to business challenges
The ability to visualize and create high-level models (rigorous information-rich diagrams) that can be used in future analysis to extend and mature the business architecture
Establish and maintain customer relationships
Guide business leaders and support strategic planning of business direction based on an understanding and analysis of business problems, objectives and risks
Generate new business solutions and/or processes to increase efficiency and maximize business value
Facilitate ideation discussions and advance ideation activities
Determine the impact of new initiatives on existing people/process/technology resources or processes
Provide direction to BT delivery teams to ensure solutions provide business value
Business knowledge of Grant Thornton, as a whole and the assigned service line
4 year Bachelor’s degree or equivalent work experience required
The ability to draw conclusions or determine impacts across multiple and varied projects, programs, services lines or processes and articulate their collective relevance
The ability to anticipate business risks and develop contingencies well in advance of impact
Experience modeling business processes using a variety of tools and techniques (preference for BPMN)
Exceptional communication skills both verbal and written
Must be a team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus
Must have ability to work in cross-functional teams and flex to roles in matrixed organization
Must be highly reliable, trustworthy, honest, and commitment oriented
Strong situational analysis and decision making abilities
Strong ability to ‘see’ across business and technology areas to bring the pieces together in analysing, solutioning and problem solving
Broad/diverse business knowledge of a range of functions, productions and/or systems or expert knowledge of specialized functions, productions and/or systems
Extensive practical experience in system development life cycle (SDLC), application development and/or business partner solution delivery
Strong ability to manage change and cope with complex and ambiguous situations

Strategic Business Analyst Resume Examples & Samples

Undergraduate degree in MIS, Business, Finance, Math, Statistics or related field of study
Advanced experience in utilizing SQL and/or SAS to query relational databases
Advanced experience with Microsoft Office tools (Excel, PowerPoint)
Must possess the ability to work both independently with minimal direction, as well as in collaborative team settings
Experience working in a Call Center and familiarity with standard Call Center metrics is a plus
Able to work effectively with colleagues at all levels of the organization
Excellent time management skills and the ability to organize and manage multiple priorities

Strategic Business Analyst Resume Examples & Samples

Analyze SKU sales performance to determine inventory liability
Project & plan sales and inventory for each catalog season
Placement of initial orders and reorders
Update system with vendor lead times and Safety Stock requirements
Analyze Alert Reports and Vendor Buy Plans to determine flow of merchandise to distribution center
Recommend disposition strategy for non-productive inventory
Work jointly with merchandising to determine departmental SKU level sales projections and product assortments
Escalate packaging, quality and vendor performance issues to appropriate owner
Oversee and ensure timely and accurate SKU/inventory data input into AS400 and Buyplan Tool
Review catalog proofs for presentation, pagination and layout
Review catalog proofs and the web for sku accuracy and ensuring skus with inventory are depicted
Interview candidates and make hiring recommendations
Provide direction and objectives to direct reports. Evaluate and appraise performance
Complete other duties and responsibilities as assigned by supervisor
Provide specific input on sales and inventory levels for Open to Buy, Catalog reviews, overstock review, etc
Identify and implement item curves where necessary
Must be able to clearly and concisely present analytical data and propose solutions in an organized manner to groups
Collaborate with merchandising and sourcing on assortment updates, strategy and timely receipt
Potentially manage assistant DTC planners and be responsible for their growth & training
Establish and maintain strong lines of vendor communication including, sales forecast, production capacity and shipping guidelines
Participate in the development and implementation of Direct Ship systems
BA/BS Required
3-5 years catalog inventory management exposure
Strong technical and analytical skills

Strategic Business Analyst Lead Resume Examples & Samples

Ability to deliver in project settings that requires a grasp of cross
Functional subject matter expertise, including people, processes, and technology aspects of change across multiple business units
Ability to be a Self-starter and thrive in a Fast-paced environment
Ability to simplify complex ideas for non
Experts to comprehend

Associate Strategic Business Analyst Resume Examples & Samples

The candidate should demonstrate ability to develop strong and influential relationships across various levels of the organization
Ensure project initiatives meet desired business results
Lead or attend meetings to review projects against the plan
Conduct research and root cause analysis
Identify trends and opportunities within data, reports and through observation and call reviews
Contribute expertise to designing processes and implementing innovative business solutions
Responsible for supporting initiatives from concept to delivery, ensuring execution of business requirements, training, procedures, workflow redesigns and implementation schedules
Develop, review, and execute test plans and scripts
Experience with Retail Operations and / or Digital preferred
Ability to work with the line of business, technology partners, senior management, and the rest of the CCB Service organization globally to articulate a vision, identify demand to satisfy the vision, define projects that meet the demand, and then efficiently execute to the plan
Ability to work under pressure and manage multiple activities at the same time
Strong influence and change management skills. The successful candidate will need to affect change in processes and behaviors by clients, technology and across operations groups
Solid analytical skills and writing skills, to include solid experience in writing specifications
Familiarity with Phone Servicing

Strategic Business Analyst Resume Examples & Samples

Manages data and data requests to improve the accuracy, quality, completeness, speed of data, and decisions made from data analysis. Understands the data related problems and requirements to identify the optimal technical approach
Study trends from the data and instigate deep dive analysis to come up with data driven recommendations
Communicates technical solutions to ensure the controls are well understood and incorporated into data & analytics processes
Data mapping from source systems
Automation of manual processes
Develop Adhoc / Production data and reporting for New Customer Engagement Controls
Ensure all documentation is updated on data files and reports
Develop operational performance reporting
Develop and maintain effective working relationships with operational leaders and partners both internal and external to NCE
Data Visualization
Process Mapping
Bachelor's degree, Master's degree in quantitative field preferred
Has a minimum of 4 years business experience
Proficient in a data query language required (SAS, SQL)
Demonstrated experience with all Microsoft Office products : Excel, Access, Power point, Word
Ability to communicate effectively
Experience in the development of business reports
Experience in workflow analysis and documentation
Understanding of Lending Operations would be an added advantage
Ability to consult with others in the process
Ability to think and act strategically for long-term results
Work independently and make decisions
Experience with Cognos Reportingtools set
Good working experience with in Tableau visualization / Reporting

Strategic Business Analyst Fraud Risk Resume Examples & Samples

Bachelor's degree in a quantitative discipline; Math, Finance, Statistics, Economics or equivalent work/training is required; advanced degree is preferred
2+ years of related analytical experience
Basic to intermediate level of SAS programming experience (PC, UNIX or mainframe)
Intermediate to advanced Microsoft Office skills, especially in Excel, PowerPoint, and Access
Must be a team player; Excellent relationship management skills
Strong communication and interpersonal skills with ability to interact with individuals across departments / functions.Ability to work independently - self motivated and initiative driven

Senior Strategic Business Analyst Resume Examples & Samples

3+ years of experience analyzing and working with large data sets
3+ years of experience using Microsoft Excel (ie: pivot tables) and PowerPoint
2+ years Revenue and Pricing Analysis
1+ years working in TM1 or similar relational database tool
1+ years of experience in Forecasting and financial modeling
Prefer candidate has 1-2 years of experience using 3rd party data to conduct research (Region, OEM, Brand). * In depth wireless telecom industry experience (familiar w major OEM's and Local Brands) * Solid communication skills and the ability to work in a deadline oriented environment * Ability to analyze Mobile Operator KPI's and assess impact to market growth

Senior Strategic Business Analyst Resume Examples & Samples

2+ years of experience analyzing and working with large data sets
3+ years of experience using Microsoft Excel (i.e.: pivot tables) and PowerPoint
2+ years of experience analyzing and estimating market share
In depth wireless telecom industry experience (familiar w major OEMs, Local Brands, and device trends). * 1-2 years of experience using 3rd party data to conduct research on mobile products and brands. * Experience analyzing Mobile Operator KPIs and assess impact to market growth. * Experience with patent or royalty contracts and terms

Strategic Business Analyst, Operations Resume Examples & Samples

Partner with cross site Operations leaders to identify solutions to the trending problem areas through advanced analytics
Work with application developers to extract data relevant for analysis
Master's degree in a quantitative discipline such as statistics or mathematics
7+ years analytics experience in Operations preferably in Banking domain
Retail Banking and Credit Card domain knowledge is preferred
Working experience of text mining tool like SAS Eminer
Demonstrated proficiency with Microsoft Office (Advanced Excel, PowerPoint)
Ability to communicate complex statistical concepts and output to non-experts in both a written and verbal manner
Exceptional business insight and strategic orientation
Critical thinking skills in formulating hypotheses, interpreting results, and being able to make educated guesses when data may be sparse or unavailable
Excellent knowledge of predictive modeling tools such as SAS, SPSS, etc
Experience in Tableau is preferred
Strong familiarity and experience with data preparation and processing such as assessment of data quality, new variable creation, variable selection, etc

Strategic Business Analyst Resume Examples & Samples

Provides analytical, project, systems and data support to support business decision making and presents key conclusions and recommendations to the local leadership team and commercial teams
Reviews and translates data into actionable tactics for a variety of initiatives and providing recommendations to enable the achievement of business objectives
Provides strategical analytical support to facilitate and contribute to the development of business plans and strategic plans
Provides analytical support to track and analyze KPI’s to provide insight in strategic and operational progress and effectiveness
Contributes to the development of investment models to support the J&J Medical value proposition
Collects and analyses business and market data, including performing market research, to make fact-based recommendations in order to optimize the J&J Medical business & go-to-market strategy
Manages complex business intelligence projects and leads the way to a more data driven decision making culture
Assure all business stakeholders are appropriately trained on the use of our analytic tools
Main leadership commitments involved in the role
Master degree in mathematics, economics, finance or engineering
5 to 7 years of business intelligence experience in a sales & marketing environment
Broad analytical skills and drive to analyze and synthesize data to come to operational and strategic insights
Structured approach to analysis, comfortable working with large data sets
High level of computer literacy and presentation skills
Advanced knowledge of Excel, Access, SQL, Cognos, … or similar BI tools & systems
Strong project management skills, able to manage complexity and deliver critical projects
Ability to work in uncertain/ambiguous circumstances with incomplete information
Ability to connect and effectively collaborate across a diverse group of business and cross-functional stakeholders
Strong communication skills & influencing skills
Leadership skills in order to influence and provide guidance to peers and seniors
Driven by results & excellence in the job, mentality to make things happen
Integrity and Credo-based leadership

Strategic Business Analyst / Program Lead Resume Examples & Samples

Work with DCS Americas Leadership team and functional areas to develop effective business plans and execute them to achieve sustainable results
Integrate with internal business unit teams through participation in planning and strategy meetings, and ongoing activities as appropriate
Drive transformational change for strategy and development and operational and process improvements
Monitor performance to the plan – develop and maintain metrics and measurement systems
Manage the flow and storage of information for the business. Highlight and dive into any impactful trends
Gather and analyze data to perform long term studies in the areas of headcount planning, facility planning, bookings, and other growth-related subjects
Lead, prepare for and participate in management reviews
Develop insights on critical changes in the competitive landscape, marketplace and external business environment
Develop and offer strategic direction options based on market information in support of business unit
Bachelor's degree in Accounting/Finance, Business, Engineering or equivalent
3 years of directly related business experience
3 years of experience with Microsoft Office with advanced proficiency in PowerPoint and Excel
This position requires long-term authorization to work in the United States
Financial management experience is preferred
Project/program management experience is preferred
Demonstrated aptitude for analytics
Exceptional analytical and quantitative problem-solving skills
Ability to work effectively with people at all levels in an organization
Ability to communicate complex ideas effectively in English, both verbally and in writing
Proven record of leadership in a work setting and/or through extracurricular activities
Revenue planning
Knowledge of or experience with an EOS
Knowledge of or experience with DBS or ISO/TS 16949; good grasp of certification requirements

Associate Strategic Business Analyst Resume Examples & Samples

Manage the 3-year strategic roadmap for Customer Service within CCB
Drive productivity improvements and reduce non-value added activities
Identify and support the development of new self-service capabilities and increase use of self-service via marketing campaigns in collaboration with Product and Marketing within each line of business
Track and manage the outcomes of projects implemented to prove results
Identify opportunities to raise awareness of self-service (via email and other tactics) and share status updates with customers to drive out call demand and support customers in self-servicing
Work closely with Marketing teams across multiple LOBs to implement email campaigns, banners, and interstitials
Develop robust measurement plans to track progress and outcomes of campaigns
Compile presentations to summarize findings/recommendations and take part in syndication process with senior management
Partner with stakeholders in all activities including the creation and launch of marketing initiatives, including drafting creative and messaging in partnership with creative teams
Drive emails, banners, etc. through appropriate approval processes ensuring controls, risk, compliance and legal engagement
Quantify baseline before projects launch and track/measure results post launch
Must possess college degree; preferred communications, marketing majors
Have experience in strategy, marketing, process improvement or reengineering efforts within an operations environment
Experience in financial services operations strategy or consulting highly preferred, but not required
Experience in past roles with strong writing and presentation skills
Problem solving skills - Candidate must demonstrate end-to-end generalist problem solving skills, including the ability to define and deconstruct problems, identify and prioritize key issues
Analytic skills - gather data, structure and execute quantitative and qualitative analyses, financial modeling, perform competitor/industry research, conduct interviews, synthesize findings, and develop actionable recommendations
Project management skills - Candidate must be able to scope projects, create workable project plans and execute on such plans. The Associate will be staffed on multiple projects and email campaigns simultaneously, so the ability to balance competing priorities and appropriately set expectations is key
Client management skills - Candidate must demonstrate the ability to closely partner with senior and line managers and other stakeholders on projects. Collaboration with business partners will be critical to ensuring successful project delivery
Must have excellent skills with MS Excel, PowerPoint, Visio and other Microsoft Office applications
Personal traits - Candidate must be a results-focused, highly-motivated, self-starter and collaborative

Strategic Business Analyst Resume Examples & Samples

Ability to access data, utilize analysis skills to trend and interpret information and communicate meaningful information effectively
Detail oriented and self-motivated
Solid written, verbal and analytical communication skills are required
Ability to work with all levels of management and across different organizations is required
Ability to identify and implement process efficiencies and solutions
Advanced Excel knowledge and business modeling necessary
Experience in database technologies
Advanced knowledge of Excel, WORD, PowerPoint, Outlook
1+ years of experience with data analysis and data mining
Experience handling large amount of data
Experience in database technologies (Preferred)
Undergraduate degree or substantial coursework in computer science, math or statistics (Preferred)
Knowledge of MSFT Licensing/Product interdependencies (Preferred)

Strategic Business Analyst Resume Examples & Samples

Performs competitive analysis to assess current and new product offerings for product development and introduction, regulatory monitoring, regional growth strategies
Actively work to research, prioritize and implement strategic plans though the GDP process
Research and identify market opportunities that connect relevant brands, products, markets, and geographies
Research and identify brand and product extension opportunities
Actively communicate the global strategy via web, leadership forums, in person presentations and collateral etc
Compile, analyze and communicate market and competitor data for monthly(MBR) and quarterly business reviews (QBR) and provide detailed understanding of Analytics vertical segment performance
Continue to develop Business Intelligence capability and analysis on market dimensions, such as
Undergraduate degree in marketing, business, finance or engineering, MBA preferred
5+ years of work experience in M&A / Business Development

Cdi-strategic Business Analyst F/M Resume Examples & Samples

Be responsible for consolidation of annual StratPlan of the Clinical unit, in interface with the Global StratPlan team, relevant departments within the Clinical Units, and the regions
Conduct in relationship with the Decision Support & Market Insights team, market analysis to qualify ongoing and upcoming trends, identify opportunities to be further explored
Design and characterize business model evolutions
Contribute to competitor analysis and associated recommendations
Contribute to provide business-driven recommendations to support decision-making related to Phase 0 entry, Phase 0 outcomes and project portfolio arbitration
Contribute to key company strategic initiatives

Strategic Business Analyst Resume Examples & Samples

Interface with internal clients to understand and document research and business objectives, formulate research and analysis plans, develop research questionnaires and instruments, manage data collection, execute data analysis, and assemble and write reports
Apply qualitative and quantitative statistical techniques to interpret data, uncover business issues and gaps and initiate solutions using standard work approaches (A3, IRPDP, RIE, etc.) as appropriate
Develop project work plans, and track and monitor project progress to ensure scheduled goals are met
Facilitate web-based reporting tools to support communication of results to organization
Responsible for extracting data from multiple sources, manipulating data/data validation, conducting root cause analysis, developing business/operational solutions/recommendations and presenting to Sr leadership
Requires competency in customer focus, change & innovation, strategic thinking, relationship building & influence, talent management, results focus and inspirational leadership
Develop Executive Level presentations and present complex, customized analytical findings to senior management
Work collaboratively with internal customers (e.g., Sales, Category Management, Customer Supply Chain, etc.) to identify and understand current and anticipated business needs
Play a key role in defining metrics which drives the business forward
Provide decision support to business leaders and executives by creating institutional and ad-hoc dashboards
Manage all aspects of multiple projects, including project planning, execution, timing, functionality, quality, and cost
Pricing analysis, opportunities, and coordinating with respective internal field leadership and account managers
Research service agreement and repair margin opportunities
Analyze market data that drives us to what offerings need to be tweaked and how we should organize and prioritize out product offering roadmap
Drive adoption and assist with tools such as Alteryx and Tableau in order to drive standard work across our offices and maximize revenue and profit potential
Present results and findings to the internal clients when required

Strategic Business Analyst Resume Examples & Samples

Support the team in adhering to various policies and requirements
Develop best in class presentation and visualization templates using tools like PowerPoint and/or Tableau
Use statistical tools like Microsoft Excel, SAS, R and others to improve data quality and for designing or presenting conclusions gained from analyzing data
Master's degree in a quantitative discipline such as business, finance, economics, engineering, or mathematics)
Retail Banking and credit Card domain knowledge experience preferred
Technical expertise regarding presentation/data visualization tools like PowerPoint and Tableau
Knowledge of data models, data mining and segmentation techniques
Knowledge in querying and extracting data from Enterprise databases (Teradata, etc.)
Knowledge of statistics and experience using statistical packages for analyzing large datasets (Excel, SAS etc.)
Strong desire to learn and apply new technical skills
Knowledge of Journey mapping tools like ClickFox is a plus

Strategic Business Analyst Resume Examples & Samples

Bachelor's degree in a quantitative discipline (statistics, applied economics, finance, mathematics, computer science); advanced degree in these quantitative disciplines and/or MBA preferred
1-3 years analytics experience within a customer centric industry
Superior analytic and problem solving skills
Ability to manage and prioritize multiple initiatives in a dynamic environment with tight timelines
Demonstrated proficiency in SAS, Python, or R and use of various analytical tools and techniques

Strategic Business Analyst Resume Examples & Samples

Collaborate with BP&A, recruiting, and training to standardize talent sourcing approach across Claims
Work with functional leaders to create a culture of employee engagement and coordinate employee communication and recognition across Claims (e.g., Champions of Chase submissions, town halls, 5 Key Recognition internal recognition programs)
Implement a process to receive and manage employee feedback
Build a high performing Business Support organization
Perform regular 1 on 1s with immediate direct reports
Centralize management of key customer impact points: complaints, correspondence, CSAT surveys, quality metrics & red alerts, participation on cross-functional Customer Experience teams
Work with Customer Experience team to provide targets, progress against goals, and partner on key initiatives
Disseminate actionable information/reporting/analytics to the LOBs you support
Lead initiatives to improve the customer’s experience
Serve as first point of contact for Claims for cross functional initiatives
Create partnerships across lines of business. Partner with counterparts in other LOB's on organization-wide initiatives- eg. Risk, Branch Administration
Support ad hoc management requests for data, analysis, presentations
Provide administrative coordination for the group including coordinating staff meetings, Town Halls, rewards & recognition programs, employee communications
Provide support to line managers on internal initiatives
Bachelor degree along with 7+ years of experience in Business Management, Finance, Analytics, Human Performance or related fields
Call Center and Risk/Fraud background highly desired
Prior experience in an Operations environment is preferable
Adapt to changing needs & deadlines and remain calm when under pressure
Have excellent attention to detail and concern for all aspects of the job
Proven Track record in managing large business transformation projects
Is able to evaluate and analyze data from multiple sources in a fast-paced environment
Have amazing communication and personal skills by clearly conveying information & adjusting style to the intended audience
Take prompt & proactive action to accomplish objectives and achieve goals beyond what is expected
Strong relationship management, leadership, influencing and interpersonal skills
Strong Verbal and written communication skills – executive synthesis, motivating
Strong business analysis and planning skills
Ability to identify issues, work collaboratively to recommend and implement solutions
Understanding of Program / Project management disciplines
Qualitative and quantitative analytical capabilities

Strategic Business Analyst Resume Examples & Samples

Analytics and Presentation: Prepare content for management meetings and business reviews
Coordinate finance and other functional inputs, business trends and impact assessments for reviews & scorecard
Thoroughly analyze, summarize and display findings and recommendations
Package and present executive level report content; effectively communicate and interact with leadership and stakeholders when conveying info and trends
Reporting: Data gathering, compilation and timely submission of reports. Work closely with all internal and external teams to assure correct and valid data is gathered and composed into easy to use, detailed, comprehensive reports
Ensure data integrity and accuracy in all reporting and forecasting
Process improvement: Identify initiatives and drive solutions intended to improve the reporting environment, streamline the business and achieve operational excellence
Identifies internal process opportunities, manages/conducts initial research, consults and crafts recommended end-state solutions
Streamlines data inputs
Adjusts approach when necessary, in light of new findings and market conditions to ensure appropriate focus
Automation: Explores more efficient means to achieve business objectives for time / cost / quality and reputation
Standardizes use of business tools to promote best practice processes and adherence
Analyzes and creates automated solutions focused on efficiency and quality gains
Challenges status quo and contributes to building a continuous improvement culture
Controls: Helps stabilize structure and promote a strong control environment. Provides necessary support in the preparation of SOP’s, opines on policy updates and helps ensure Ops readiness for audit and compliance reviews and other business activities with reputational or financial risk impacts
Helps ensure overall control discipline and readiness for ECC and servicing related functions
Improves financial performance through reduced volatility, greater productivity and more efficient capital usage
Completes role specific documentation and conducts training (including back up)
Project Management: Lead/participate in special projects to support Merchant Services initiatives
Bachelor’s degree in Business Administration, Finance, MIS or related field;project and program management experience desirable
5+ years in Finance/Accounting, management consulting or other financial/analytic roles
High level of proficiency with Microsoft Office applications specifically with Excel (report automation, embedded queries, macros, data modeling), PitchPro (executive presentations), Access, SharePoint and familiarity with other reporting environments
Exhibits strong leadership presence, conveys business performance results and predictors well; is a thought leader, an accomplished professional and a continuous cultivator of business relationships
Navigates ambiguity well, welcomes and is adaptable to change
Demonstrated analytical and problem solving skills and ability to craft and articulate the “narrative” based on audience needs
Able to organize/manage multiple priorities and projects coupled with the flexibility to quickly adapt to ever changing business questions and needs
Thrives on researching problems, root cause analysis and driving recommendations for improved end state; able to do so independently while sharing best practices and knowledge with colleagues
Technically inclined with strong aptitude to understand integrated systems and multi layered reporting
Sound judgment, professional maturity, personal integrity, strong work ethic, proactive and results-oriented, fact based, has the courage to ask the tough questions and challenge the status quo
Ability to organize, prioritize and manage personal work
Excellent communication, presentation (both oral and written) and influencing skills
Proficiency in SharePoint administration

Senior Strategic Business Analyst Resume Examples & Samples

Proficiency with Microsoft Office products( especially MS Excel ), Hyperion, Oracle or other similar data systems and knowledge of accounting and financial statement
3 years of experience in a financial analysis role
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Strategic Business Analyst, Fraud Risk Resume Examples & Samples

Minimum of 3-5 years of related analytical experience
4+ years of SAS programming experience (PC, UNIX or mainframe). Highly proficient in SQL, SAS, Teradata, Oracle, UNIX and MS Office suite of products
Proven record in problem solving and business innovation. Ability to thrive in a dynamic and fast-paced environment
Self starter with ability to drive for resolution
Strong communication and interpersonal skills with ability to interact with individuals across departments / functions and with senior-level executives.Strong knowledge and understanding of financial services

Strategic Business Analyst Resume Examples & Samples

Minimum 3 years experience in a related business with Excel modeling skills, intermediate to advanced skills in Microsoft Office and Visio
Must have professional image and presentation skills
Ability to work equally well independently and as part of a greater team

Strategic Business Analyst Resume Examples & Samples

Develop valuable and timely insights to help our merchant clients grow their businesses, leveraging the vast array of internal and external data assets available within the firm
Understand key merchant needs from decision sciences perspective and help craft a standardized deliverable for large merchants that can be replicated easily using a combination of issuing, network and merchant acquiring data
Understand the full payments value chain starting from the consumer, issuing bank, network, acquirer and the merchant and key data attributes that help drive insights for all parties
Interaction with Card and Retail teams in addition to the Merchant Services teams offering a great opportunity to familiarize and keep pace with today's rapidly evolving payments landscape
Deliver content tailored to the needs of large merchants
Key success metrics will be around writing requirements for and automating the delivery of standard reports to free up team’s time to develop and refine value added business insights for Merchant Services clients
Bachelors Degree Required (in a quantitative discipline such as Statistics,
Economics, Math, Operations), Masters Degree preferred
Minimum of 6 years experience in data mining and analysis in retail, direct marketing, or other consumer-oriented business with large customer databases
Minimum of 3 years of experience in the payments industry
Strong analytical skills – hands on knowledge of SAS/SQL/R/Python programming required
Ability to use business judgment to guide analysis, draws implications from analysis, and synthesize into clear communications
Strong written and oral presentation skills, including the ability to convey complex information simply and clearly to senior business leaders
Strong influencing skills in working with internal as well as external individuals and organizations
Superior attention to details and process / project management skills

Strategic Business Analyst Resume Examples & Samples

Coach, develop and manage others to improve their performance, and to achieve their personal goals, along with the business goals
Foster productive teamwork, establishing open and trusting relationships, creating a climate where people are committed to sharing information
Provide structure and direction to enable your team to accomplish work goals
Resolve conflicts through mediation & understanding of others’ perspectives
Take a vaguely-defined business challenge, and develop a plan, query for necessary data, and recognize patterns/opportunities in the data
Demonstrate technical expertise to interpret reports, analyze data, and recommend solutions
Provide qualitative analysis using NICE call interactions
Perform statistical analysis on large data sets, leading to insights about improving the business, using tools like SAS, MiniTab, R, Tableau, etc
Build solid business cases that justify & drive business decisions
Routinely make decisions for best course of action and drive process solutions
Understand financial reviews and be able to correlate profit/loss impact to process improvements
Recognize patterns and connections in information from different sources and evaluate their business implications
Demonstrate the ability to understand the VOC (voice of the customer) and recognize recurring themes in calls
Communicate clearly with peers, supervisors, and managers on recommendations, improvements, and initiatives
Maintain composure and positive attitude during stressful situations
Lead peers and supervisors in initiatives and delegate tasks appropriately
Represent the team in inter-department projects and influence agendas and project plans
Total of 5+ years managing employees
Bachelor’s degree in Math, Economics, Business or equivalent experience
Experience querying data (i.e. Oracle/Teradata/SQL Servers)
Working knowledge of Banking systems preferred (MSP, VLS, Closer, Quest, CA Etc)
Working knowledge of contact center technologies (Avaya, Genesys, NICE, Clickfox) preferred
Analytical and process skills
Strong problem solving and decision making skills
Strong communication and presentation skills – written and oral
Strong knowledge of all Office applications (MS Excel , MS Powerpoint, MS Access, Visio)
Able to work in an extremely fast paced environment
3+ years Contact Center experience

Strategic Business Analyst Fraud Risk Resume Examples & Samples

2-4 years of related analytical experience
Proactive communication and ability to engage seamlessly to bridge time zones
Project Management skills ability to work within time constraints in a highly regulated industry
Exhibited leadership and desire to oversee the development of credit analysts in the team
2+ years of SAS programming experience (PC, UNIX or mainframe)

Strategic Business Analyst Resume Examples & Samples

Performing strategic analyses of internal data (Sales, Clients, Retention, Profitability, etc.) to uncover and understand key trends in the business
Maintaining database of competitor information
Conducting research and analysis of public and private competitors in order to maintain effective selling and retention strategies
Working with Sales and Service to develop and gather field-level intelligence and promote internal usage
Supporting key market intelligence gathering programs, including Client Advisory Boards and Product Development
Evaluating and interpreting raw data from programs to formulate specific recommendations about client and product strategies
Conducting strategic analysis and financial modeling to assess market opportunities, including revenue and profit impact on ADP
Bachelor's Degree with Major area of concentration in Business, Economics, Finance or Marketing
3-5 Years of Directly Related Experience
PowerPoint
Access

Strategic Business Analyst Resume Examples & Samples

Conducts analysis of new demand and works with cross functional business stakeholders and technology delivery to shape out appropriate work before it is prioritized for delivery
Create and lead working groups of subject matter experts across Technology utilizing cross-section expertise to deliver a rounded initial view of effort and scale involved for delivery
Work on multiple concurrent pitches across different business areas focussing on longer-term strategic questions / investment decisions
Understand product/commercial needs and how these are translated into functional and technical scope for pitching
Understand and balance commercial needs against technical capabilities
Where appropriate, co-ordinate with 3rd party content and technology providers to ensure timely input into pitches
Provide mentoring and induction to other Strategic Business Analysts
Ensure that pitches meet company-wide, 'hygiene' requirements in terms of non-functional performance, security, compliance, social responsibility
A Bachelors or Masters degree in a business or technology discipline
At least 3 years’ experience in a similar discipline
Experience in defining business requirements for e-commerce is essential
Experience in influencing working practice change across analysis and development departments
Experience working in a multi-product environment would be advantageous
Experience with International e-commerce (customer acquisition, retention, payments, etc) would be highly advantageous

Strategic Business Analyst Resume Examples & Samples

Verbal and written communication
Financial and data manipulation
Research
Read and assimilate knowledge
Strategic comprehension of healthcare trends and market change
Use of practice management softwareAnnapolis

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Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

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Strategic Business Analyst Resume Examples & Samples

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Senior Strategic Business Analyst Resume Examples & Samples

Senior Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst, Operations Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst / Program Lead Resume Examples & Samples

Associate Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

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Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

Strategic Business Analyst Resume Examples & Samples

Senior Strategic Business Analyst Resume Examples & Samples

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