Specialist, Communications Resume Samples
4.5
(101 votes) for
Specialist, Communications Resume Samples
The Guide To Resume Tailoring
Guide the recruiter to the conclusion that you are the best candidate for the specialist, communications job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.
Craft your perfect resume by picking job responsibilities written by professional recruiters
Pick from the thousands of curated job responsibilities used by the leading companies
Tailor your resume & cover letter with wording that best fits for each job you apply
Resume Builder
Create a Resume in Minutes with Professional Resume Templates
CHOOSE THE BEST TEMPLATE
- Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS
- Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES
- Instantly download in PDF format or share a custom link.
FR
F Roob
Ford
Roob
92002 Bogan View
Boston
MA
+1 (555) 681 4734
92002 Bogan View
Boston
MA
Phone
p
+1 (555) 681 4734
Experience
Experience
Dallas, TX
Specialist Communications
Dallas, TX
Breitenberg and Sons
Dallas, TX
Specialist Communications
- Assist with development and management of company website and intranet (ERIC). Ensure content is current and identify and deliver improvements
- Anticipate and mitigate crises and, where necessary, assist the communication manager with crisis management
- Work with PR agencies, management of agency relationship including performance evaluation
- Work with the BU leadership team to create communication opportunities that will ensure consistent and regular engagement with employees
- Assist in research and development for rebuild of AAPilots website
- Develop and manage emergency communication effort
- Work with journalists and other members of the media to facilitate the development of their stories to positively influence coverage
Detroit, MI
Specialist, Communications
Detroit, MI
Bahringer, O'Kon and Mohr
Detroit, MI
Specialist, Communications
- Identifies and communicates to management process improvements that reduce workloads or improve quality for his/her assigned area(s) of responsibility
- Identifies and recommends process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility
- Develop and lead social campaigns and programs that could be executed by executives and support T-Mobile’s business objectives and Un-carrier tone
- Assist in the development of editorial research used to generate media
- Provide support for department events, meetings, general social media management, and partnering across the department on various ad hoc programs and projects
- Provide key support to quarterly reporting communications initiatives across CIBC Wealth Management
- Contribute to the ongoing development and maintenance of CIBC Wealth Management’s various websites
present
Houston, TX
Senior Specialist, Communications
Houston, TX
Heaney, Hills and Littel
present
Houston, TX
Senior Specialist, Communications
present
- Focus on development and succession through training, mentoring and empowering staff to make decisions
- Own the process and output of media monitoring, flagging and routing
- Help coordinate cross-team messaging documents and contribute writing and editing
- Scour coverage to ensure we’re correcting errors and inaccuracies
- Proficient using MS Office
- Calm under pressure and tight deadlines
- To seek out, establish and maintain relationships with operational contacts for each client and supplier developing and maintaining knowledge of the customer contracts
Education
Education
Bachelor’s Degree in Communications
Bachelor’s Degree in Communications
West Virginia University
Bachelor’s Degree in Communications
Skills
Skills
- Excellent attention to detail and an ability to create and assimilate new ideas and concepts
- Ability to manage multiple projects simultaneously and ability to prioritize work
- Excellent written and verbal communications skills
- Ability to take ownership and have consistent, accurate follow through to completion
- Ability to adapt to a fast-paced continually changing business and work environment while managing multiple priorities
- Demonstrated ability to work effectively with cross functional teams to achieve business and project goals
- Strong analytical and problem solving skills
- Self-starter, team-oriented, with a positive attitude and a great sense of humor
- A demonstrated commitment to high professional ethical standards and a diverse workplace
- Ability to effectively and persuasively communicate complex ideas simply
15 Specialist, Communications resume templates
Read our complete resume writing guides
1
Specialist, Communications Resume Examples & Samples
- Responsible for day-to-day media and publicity efforts for National Geographic's Education and Children's Media group, including developing pitches, making media placements, maintaining relationships with key reporters and influencers, staffing events, training kid reporters, managing the NGK Insiders blogger community, recommending strategic posts across NGK/NGE social platforms, and keeping executives apprised of media results. (40%)
- Working closely with Director, plays a key role executing the day-to-day media relations for the National Geographic Bee. (20%)
- Manages the National Geographic Kids Insider Family Blogger program. Includes identifying influential bloggers to recruit, maintaining relationships with current bloggers, planning monthly content and product for the bloggers to cover and tracking results. Assist in the annual selection process for the next group of bloggers. (20%)
- In coordination with the Director, Children's Books marketing group and outside PR agency, help to facilitate the day-to-day media relations for children's books including ensuring high-profile media contacts are nurtured and receive appropriate books and follow-up. (15%)
- Suggests tweets to @NatGeoPR and top executives for ECM group. Coordinates with Kids social media team to post Kids and Family news on Kids and Education blogs and social platforms including Twitter, Google+, Pinterest and Facebook. (5%)
2
Specialist, Communications Resume Examples & Samples
- Responsible for day-to-day media relations for NG Exhibitions and Live Programming. Write all press releases for Exhibitions and Live events at HQ and manage all press visits and media interviews with key spokespeople. Prepare and approve template press materials for partner venues; serve as liaison with NG talent/explorers and help guide messaging and media outreach strategy. (30%)
- Implement publicity campaigns for consumer products and catalogue, including annual holiday gift guide campaign. Fulfill product requests. Prepare media lists, develop pitches, execute outreach and track coverage. Work with licensees to develop and approve press outreach, messaging and materials. Support trade show efforts. Identify and implement cross promotional opportunities for NG branded consumer products across Society, with emphasis on social media and marketing. (40%)
- Compile media lists, track media coverage and prepare regular clip reports for Science & Exploration and Products & Licensing PR teams. (20%)
- Provide publicity support to PR lead for National Geographic Bee. (10%)
3
Specialist Communications & Content Development Resume Examples & Samples
- Lead the design and documentation of training material and processes to support project implementation
- Complete front end analysis to determine most appropriate communication strategy
- Draft communications
- Implement innovative ideas to continuously improve and enrich our overall content management program thus improving efficiency and quality
- Analyse results of communication and training and identify opportunities for process improvements
- Explore industry trends and best practices in content management
- Maintain internal language & visual style guides
- Bachelor's degree in adult education, communication or in related field or combination of experience and education deemed equivalent
- Content design and/or process design experience
- Excellent communication & presentation skills, both oral and written in French and in English (writing, editing and revision)
- Bilingual mandatory
- Proficient in Microsoft Office (Word, Excel, PowerPoint and Visio)
- Demonstrated application of Smart-Writing principles
- Demonstrated capacity in building business relationships with colleagues in various departments at all hierarchal levels
- Able to work autonomously and in a team
- Able to listen, understand and respond appropriately and effectively
- Demonstrated ability to learn complex technical concepts and end to end business work flow
- Able to explain complex technical concepts in a simple comprehensive manner
- Able to handle multiple projects simultaneously and meet tight deadlines
- Strong understanding and previous experience with change management principles
- Project management experience and excellent planning and organizational skills
- Knowledge of Blueprints
- Web content design experience
4
Senior Specialist Communications Resume Examples & Samples
- Coordinate several recurring communications vehicles across multiple media, including creating content for and distribution of written, audio and visual materials
- Work cross-departmentally and independently with subject matter experts, including executive leadership, project managers, Training, Safety, Engineering and Programming, in order to develop and execute communications that properly and accurately communicate necessary information on a timeline
- Identify salient points and content, and ensure communications are on-message and pushed through the appropriate channels
- Research, develop, write, proofread and edit a wide variety of communication and training materials, as well as vet with appropriate business partners to guarantee accuracy
- Generate and update content for internal social media communities
- Play an active role in developing communication strategy and tactics, and propose innovative solutions to communicating with a mobile workforce
- Administer and manage audience databases to ensure proper delivery of communications
- Copyedit materials in written, online and e-learning forms for grammatical accuracy, consistency, continuity and style
- 3-5 years' related experience
- Ability to support multiple projects simultaneously while also meeting all deadlines, including flexibility to adjust to changing requirements, delivery dates and priorities
- Ability to be extremely detail-oriented and organized
- Adept interpersonal skills and demonstrated ability to work professionally with a variety of stakeholders (from front-line employees to executive leadership) in developing materials for a variety of audiences
- Experience with using a variety of communications vehicles in a business environment, including social media, video, podcasting and online content management systems
- Understanding of technology and ability to comprehend new company technologies, systems and processes
- Self-motivated, able to work autonomously, demonstrating sound business judgment on a consistent basis
- Familiarity with WordPress and Microsoft Office
- Excellent written, spelling and verbal communication skills, including in-depth knowledge of English grammar, principles of composition and industry proofreading practices
- Knowledge of basic video editing and Adobe Creative Cloud suite applications (particularly InDesign, Photoshop and Illustrator) a plus
- May be required to work a flexible schedule and extended hours to provide coverage for time-sensitive projects
5
Associate Specialist, Communications Resume Examples & Samples
- Good communication skills and the ability to deliver excellent customer service with strong customer focus. Able to communicate with colleagues, management and supply chain staff
- Strong team player
- Work towards the achievement of targets
- Able to think proactively with the ability to multi-task
- Strong operational contract focus
- Methodical in approach to tasks
- Working knowledge of telephony and other communication systems
- PC literate with PowerPoint, Excel and Word skills
- Proven ability to work unsupervised and under pressure
- To achieve call handling targets and standards at all times, providing a professional and knowledgeable approach on all calls aiming to exceed customer expectations and contribute to delivery of the contract
- Responsible for the co-ordination of all reactive services within remit, ensuring work is distributed to the supply chain in accordance with the Reactive Works process
- To accurately record all information necessary to resolve reported service requests, incidents and complaints, including accurate classification to enable trend analysis
- To monitor, action and escalate incidents as appropriate to achieve agreed service levels and to keep customers informed of status and progress of resolution
- To develop and maintain a good understanding of the core Maximo and SharePoint applications, the facilities management services provided to all customers, and all relevant processes and procedures
- To identify and apply opportunities to develop and improve skills, seeking assistance to acquire new skills and maintaining records of own development and call observations
- To take action to keep up to date with changes to the contract and sharing information learned within the team
- To handle and actively resolve any customer issues according to the Customer Complaints process
- To be prepared to work on other KBR contracts, projects and initiatives at short notice to support the changing needs of the business
6
Specialist, Communications Resume Examples & Samples
- Design information and promotional material to the brief determined by the PR Manager
- Ensure branding and design is consistent with the client’s and KBR’s corporate images
- Advising the PR Manager on images and information needed to design appropriate material
- Designing draft material for approval or modification
- A Graphic Design qualification
- 5 years post graduate experience
- Expert graphic designer
- In depth knowledge of current graphic-design trends and techniques
7
Specialist, Communications Resume Examples & Samples
- Develop and lead social campaigns and programs that could be executed by executives and support T-Mobile’s business objectives and Un-carrier tone
- Utilize your superb writing and editing skills as our content lead, influencing customers and employees to take action in social
- Proactively identify creative opportunities to channel T-Mobile’s bold Un-carrier tone into strong and growing social media presence outside our day-to-day activity
- Work with business leaders across the company to ensure we’re supporting business objectives in social
- 3-6 years experience working in a fast-paced, high-volume Social, Marketing, Communications, and/or Public Relations environment, ideally for a large corporation or agency
- High energy, proactive, unapologetically curious and deeply dedicated – just to name a few!
- Poised and well-spoken in the presence of executive leadership
- Comfortable multi-tasking and able to deliver results under pressure and under tight deadlines in an occasionally non-traditional work schedule
- Bullet-proof writing and editing skills, with an ability to edit your own work
- Profound knowledge of organic and paid elements of Facebook, Twitter, Instagram, tumblr, Snapchat, Periscope and YouTube is a must
- Proven cross-functional, proactive outreach and collaboration
- Excellent problem solving and analytical skills with a vigilant attention to detail
- An open minded, creative, thinker who thinks out of the box and looks for new ways to analyze, evaluate and plan activities based on
- Ability to create and adhere to timelines and schedules
- Able to interface with multiple project managers and update project status
- Results oriented with a strong sense of urgency
- Experience using the Sprinklr platform and proficient in MS Office Suite
- Video editing and Photoshop skills a plus
- LI-GA-SH2
8
Specialist Communications Resume Examples & Samples
- Work with the BU leadership team to create communication opportunities that will ensure consistent and regular engagement with employees
- Ensure that Abacus motivations are of a high standard and that articles are submitted timeously on a monthly basis
- Work with the central media team to foster constructive and positive relationships with the media, including assisting the media consultant with the writing and sub-editing of press releases and articles
- Facilitate the creation of a proactive media agenda for the business unit and its leadership team on a monthly basis by overseeing the creation of a media schedule comprising thought leadership articles, newsworthy announcements and other material to be prepared around certain identified themes
- Be positioned, along with other key figures in the organisation, as a subject matter expert
- Raise the public profile of the business by maximising the exposure of Group sponsorships, corporate social investment projects and so on
- Facilitate and advise on the strategic profiling of executives to external audiences through the use of media platforms, public speaking opportunities and stakeholder events
- Anticipate and mitigate crises and, where necessary, assist the communication manager with crisis management
- Write in a variety of styles for a cross-section of formats in a manner that is engaging, grammatically and factually correct and tonally appropriate
- Sub-edit and proofread the work of others with sensitivity to suit the intention, outcome, style and tone of the communication item
- In consultation with business unit leadership, ensure that the communication strategy delivers messaging that is aligned with the Group’s business agenda and positioning
- Project-manage communication interventions and oversee the output of materials such as media releases and the execution of events such as stakeholder engagements
- Implement checks and balances to ensure that all communications content is of a consistently high standard, with no grammatical, spelling or factual errors, and written with the intended target audience in mind
- Use communication to help solve business problems and achieve organisational objectives in a credible and authoritative manner, based on a clear understanding and analysis of issues facing the business
- Shape communication strategies, plans and materials in line with business strategy, targets and performance
- Foster and consolidate a network of effective relationships with external stakeholders, including the media, corporate social investment projects, and fellow communication professionals in the organisation
- Develop and maintain robust relationships with internal stakeholders at all levels, including colleagues within the business unit and the business division
9
Media Specialist, Communications Department Resume Examples & Samples
- Economic or humanitarian university degree
- Key skills required- media buying and planning knowledge, advertising awareness, analytical skills
- Previous media experience is a plus (preferably in Media agency, Shop or Marketing/Media Department)
- Good MS office and internet literacy
10
Senior Specialist, Communications Resume Examples & Samples
- To develop and operate the operational plan for the helpdesk including practical strategies to make the business more successful, recommending changes to services to fulfil customer contract requirements, and maintaining an Operations Manual for all service arrangements
- To serve multiple customer bases effectively and efficiently to provide 24x7 services which will retain customers whilst maintaining profitability targets, measured by customer satisfaction surveys and financial reporting
- To seek out, establish and maintain relationships with operational contacts for each client and supplier developing and maintaining knowledge of the customer contracts
- To develop and manage all aspects of helpdesk policies, procedures, service standards and initiatives and ensure these are effectively implemented and adhered to consistently by all, measured by KPI reporting and currency of documentation library
- To develop and implement the helpdesk policies and procedures governing customer contact, correspondence and the handling of customer complaints and compliments, which support effective decisions to help the helpdesk run smoothly but also serve to prevent difficult situations in the future, measured by management of escalations, incidents and complaints
- To develop reports and analyse performance of the helpdesk and then to implement improvements to the processes and procedures to improve the service, increase operational efficiency and enhance profit margins
- To track contact quality and contact volume, producing metrics for service performance, resolving discrepancies and areas that need improvement by delivering a service improvement plan and regular updates to their line manager
- To provide a work environment which engenders positive energy, motivation, creativity and teamwork amongst employees, by conducting briefings, meetings, listening to issues and concerns, setting a positive example, and showing professional leadership qualities, measured by an employee survey
- To be responsible for hiring, training and managing employees of the helpdesk team, giving directions on certain job tasks or problems, resolving problems concerning employee’s work performance, establish rules and procedures, implement and manage a training plan and create work schedules
- Focus on development and succession through training, mentoring and empowering staff to make decisions
- To develop and manage the technology to increase service capability and decrease cost
- To innovate and improve efficiency through new and amended processes
- Take ownership for own performance, receiving feedback positively, taking action where required and identify and apply opportunities to develop and improve skills
- Lead by example in the use of best practice of the company’s standards, values and behaviours
- Be prepared to work on relevant contracts, projects and initiatives at short notice to support the needs of the business
- To ensure that the Business Continuity Plan is implemented in the event of an incident and that service continues to be delivered
- Strong communication skills and the ability to deliver excellent customer service with strong customer focus
- Able to problem solve with a can-do approach to issues
- Ability to focus on multiple customers with differing contract terms and customer needs
- Strong team player and role model, capable of gaining trust and support of teams and customer
- Ability to relate to others to build strong positive working relationships and lead a team, with strong influencing skills
- Ability to create short, medium and long term business plans, implement them and monitor success, amending plans where necessary
- Able to work within a team, understanding all deliverables across each contract
- Able to create reports and analyse data with a view to making improvements to processes and procedures
- Able to inspire and support team towards the achievement of targets
- A desire to continually improve and create a ‘centre of excellence’
- An effective time manager with the ability to multi-task
- Team player, able to work on own initiative and manage a number of different contracts
- Full security clearance, or be in a position to obtain security clearance
- Approachable individual with a professional manner
- Strong knowledge of telephony and other communication systems
- Strong Knowledge of CAFM Systems
- Project management and resource management skills to plan and accomplish goals
- PC literate with PowerPoint, Excel and Word skills (SAP and SharePoint would be advantageous)
11
Specialist Communications Resume Examples & Samples
- Develop written external and internal materials, such as press releases, backgrounders, fact sheets, strategy documents, stories for internal news channel and other materials as necessary or desired
- Assist with the development and implementation of strategic communications projects with a diverse range of internal and external audiences, as needed
- Preferred five-seven years of experience working as a reporter or journalist or in corporate communications or media relations for a large, multi-national organization, agency or airline
- A keen attention to detail and accuracy, while possessing the ability to manage multiple projects in a fast-paced environment is essential
- A high level of proficiency with Microsoft Office including Word, Excel, PowerPoint and Outlook
- Must be willing to travel up to 25 percent
- Results-oriented and able to work both independently and on a team when needed for larger communications initiatives and in crisis situations
- Prior experience working with multiple workgroups strongly desired
12
Specialist, Communications Resume Examples & Samples
- As our community manager, be the subject-matter expert on what people are saying about us and recommend the best course of action
- Serve as the key and immediate listening arm to monitor and flag conversations and trends
- Identify opportunities and issues in real-time with an analytical eye and recommendations
- Coordinate content, assets and inventory
- Support development and execution of agreed communication concepts for campaigns and programs
- Find and suggest engagement potential on owned handles and the broader social web in order to foster brand positive effect and achieve business goals
- 1-2 years experience working in a fast paced, high volume Social Media, Marketing, Communications, and/or Public Relations environment, ideally for a large corporation or agency
- Sophisticated knowledge – theory and practice -- of community management, particularly on Facebook, Twitter, LinkedIn, Instagram, tumblr, vine, Periscope and YouTube is a must
- Detect potential negative or crisis situations and communicate with appropriate stakeholders to mitigate issues
- Proven exceptional judgment, professional maturity and discretion required
- A demonstrated history of anticipating issues and taking proactive action to develop and implement an appropriate response plan
- High energy and deeply dedicated
- Comfortable multi-tasking and able to deliver results under pressure and tight deadlines and on an occasionally non-traditional work schedule
- Strong communication skills including writing, editing, proofreading, and presentation
- Vigilant attention to detail
- Confidence to share opinions and suggest improvements
- Proficient using MS Office Suite and familiar with various digital tools and emerging technologies
13
Specialist, Communications & Partnership Resume Examples & Samples
- Good communications, planning and multi-tasking skills
- Familiarity with Adobe CQ5, WordPress, social media channels
- Able to articulate abstract concepts into easy-to-understand visual presentations such as diagrams, infographics, motion graphics, etc
- Minimum of 3 years' experience in journalism, PR, marketing; preferably in an international agency
- Minimum of 2 years’ experience in international development field; preferably in Asia-Pacific region
- Track record of building cross-sector partnerships and understandings
- Experience and familiarity with UNDP procedures is an asset
- Personal CV or P11, indicating all past experience from similar projects, as well as the contact details (email and telephone number)
- Brief description of why the individual considers him/herself as the most suitable for the assignment, and a methodology, if applicable, on how they will approach and complete the assignment
- Financial Proposal that indicates the all-inclusive fixed total contract price
- Please note that the financial proposal is all-inclusive and shall take into account various expenses incurred by the consultant/contractor during the contract period (e.g. fee, health insurance, vaccination and any other relevant expenses related to the performance of services). All envisaged travel costs must be included in the financial proposal. This includes all travel to join duty station/repatriation travel
- Criteria A (Academic background) specified in the announcement – max 5 points
- Criteria B (Proven knowledge management or technical advisory experience in
- Criteria C (Proven knowledge of UN/UNDP, particularly of specific modalities of work and priorities.) – max 5 points
- Criteria D (Proven experience in developing knowledge partnerships) – max 10 points
14
Senior Specialist, Communications PSM Resume Examples & Samples
- Participates in functional strategic planning sessions and develops communication plans for a variety of internal and supplier communication programs and activities aligned with the Operations function and Purchasing and Supplier Management goals
- Participates in day-to-day communications, including, but not limited to, content development for the Purchasing and Supplier Management site on the AbbVie intranet
- Implements supplier communications related to changes in processes and procedures; works to build reputation with suppliers and ensure suppliers feel valued and informed
- Promote AbbVie Purchasing and Supplier Management’s expertise and excellence with internal and external audiences, including media and external engagements as required
- Develops content and steady cadence of communications to share best practices and rules of engagement for working with Purchasing and Supplier Management
- Provides direct support in creating presentations for key Purchasing and Supplier Management needs, including annual plan and external engagements for the Vice President, Purchasing
- Partners with Brand and Public Affairs to ensure strategic alignment and adherence to corporate procedures and policies
- Liaise with external and internal agencies to complete deliverables
- Directs the development and review and approval of internal and external communications tools and materials
- Required: Minimum of 7 years of experience in the development and execution of internal and external communications programs and activities, with an emphasis on writing for business and overall project management
- Requires exemplary writing, verbal and problem-solving skills
- Must be able to effectively anticipate issues and prepare response when issues arise
- An understanding of the health care and/or the pharmaceutical industry desired
- Bachelor’s degree in Communications, Public Relations, Journalism, English or related field
15
Specialist Communications Resume Examples & Samples
- Develop and manage emergency communication effort
- Establish messaging process to incorporate all Flight department personnel
- Assist in research and development for rebuild of AAPilots website
- Participate in new hire pilot orientation
- Draft communications from a variety of individuals in Flight
- Coordinate communications between Headquarters, the Flight Academy and Flight Offices
- Represent Flight at meetings with other departments
- Coordinate efforts around CIRP
- Improve business education effort around initiatives that help employees understand Flight operations and business decisions
- Bachelor’s degree or equivalent experience/training
- Working knowledge of American Airlines operations
- Demonstrated proficiency in Microsoft Office software – Word, Excel, PowerPoint
- Ability to manage multiple, high-priority projects
- Willingness to work outside of normal business hours as needed
- Excellent problem solving skills and desire to research issues to determine root causes
- High level of professionalism and discretion in handling confidential information
- Familiarity with Dreamweaver desired
- Experience working with crewmembers preferred
16
Specialist, Communications Resume Examples & Samples
- Working with internal subject matter experts to identify internal and secular trends that present unique storytelling opportunities for the company and its client offerings
- Provide analytic support for the external communications team, updating dashboards that measure social and traditional media relations results
- Develop and successfully communicate story idea pitches to reporters
- Coordinate and staff interviews for internal subject matter experts
- Writing and developing content for traditional media relations materials, such as press releases, key messages as well as content for digital and social media assets
- Assist in the development of editorial research used to generate media
- Back-up support for monitoring and engagement within social media channels
- Back-up support for opportunistic PR involving executives in the Manhattan area
17
Specialist, Communications Resume Examples & Samples
- Responsible for compliance with applicable Corporate and Divisional Policies and procedures
- Effectively communicates with divisional OEC and business functions, builds relationships with internal stakeholders, and educates same regarding need for compliance training and communication initiatives, programs, and/or updates as needed
- Drives execution of training and communication-related project plans
- Identifies and negotiates training project deliverables
- Drives project schedules and deliverables
- Identifies, reports and works to resolve issues impacting deliverable status, escalating to OEC management as appropriate
- Provides oversight of basic and routine support of LERN, and identifies, develops and maintains feedback processes (including training reports) to recognize and implement opportunities for improvement
- Facilitates and implements requests for updates, additions and deletions to content on the OEC website (including updated divisional polices, procedures and related forms from all divisions). Serves as primary point of contact with website vendor and identifies opportunities for website improvements
- Drives implementation of internal OEC development programs and communications, including periodic lunch and learn sessions
- Handles routine questions relating to OEC training and communications programs and elevates inquiries as appropriate
- Accountable to ECO, Operations, OEC Compliance Director, or OEC Compliance Manager
18
Specialist, Communications Resume Examples & Samples
- Maintaining pages, documents and permissions for the HR Portal, a SharePoint 2013 content management system
- Developing digital content and materials to convey HR offerings in an engaging way
- Implementing comprehensive communications plans
- Developing new and creative ways to use digital assets in communications
- Managing regular digital communications to employee audiences, including sending communications using our Maestro email system
- Working with Brand to ensure digital communications fall within brand guidelines
- Training the HR Community on use of the various SharePoint team sites and technologies
- In cooperation with the manager, initiating and managing relationships with external vendors
- Assisting the HR community in managing special events
- B.S Degree in Public Relations, Communications, English, Marketing or related field
- 1-3 years’ experience in a professional communications role
- Strong communications background with focus in new media/digital communications
- Must have writing and project management skills
- Demonstrated ability to effectively work on multiple projects and tasks simultaneously, meet deadlines and achieve successful results
- Meticulous attention to detail and strong proofreading capabilities
- Proficiency with MS Word, Excel, PowerPoint, and Outlook
- Proficiency with online technology and web-based tools, including SharePoint platform
- Ability to thrive in a fast-paced, deadline-driven environment with shifting priorities
- A solid understanding of how to maintain consistent style and voice
- Interpersonal skills to develop working relationships with persons at all levels and the ability to work in a team environment
19
Senior Specialist, Communications Resume Examples & Samples
- Assists with program management for training/internal keynote series
- Establishes and maintains onboarding program for new hires
- Researches and contacts potential speakers for keynote series
- Implements best methodologies for training delivery (i.e. virtual, web-based, classroom, etc.)
- Partners with leaders to maintain and improve new hire on-boarding programs and to support go-forward learning and development strategies
- Becomes a subject matter expert when required and assist in training future trainers
- Evaluates program effectiveness on an on-going basis
- Shapes and nurtures a culture of learning
- Telecommunications industry experience preferred
- WebEx knowledge preferred
20
Specialist, Communications Resume Examples & Samples
- Project manage T-Mobile’s major PR milestones – Un-carrier announcements, major news cycles – coordinating across the Corporate Communications team
- Lead PR around T-Mobile’s promotions (device deals, rate plan specials, select seasonal offers), create communications materials, pitch media and evaluate coverage results
- Pinch hit on a wide variety of PR projects, including leading select announcements across a range of topics from technology to consumer to entertainment and more
- Drive joint PR efforts for a select few of T-Mobile’s closest technology and business partners
- Help drive opportunistic (news hijacking) coverage to increase Un-carrier awareness
- Define PR strategy and lead the creation of materials for areas of ownership, including drafting press releases, alerts, key message/ narrative docs, Q&A, interview backgrounders, schedules and briefing documents
- Own T-Mobile’s News Agenda update to ensure coordination across departments and Magenta Monthly update to ensure media and analysts remain informed about T-Mobile’s moves
- Assist in the execution of PR events and press conferences
- 2+ years’ experience working at a PR/marketing agency or corporate comms/PR team
- Ability to partner across the company and with different teams
- Understanding of social media and its use in communications initiatives
- Experience in other areas such as multi-cultural marketing/pr, community, investor and government relations in connection with issues management, crisis management, product publicity, and reputation management
21
Specialist, Communications Resume Examples & Samples
- Communicating big companywide news to internal audiences
- Shaping the next version of our Un-carrier intranet as a mobile-first experience
- Engaging and inspiring employees on our company values, culture and brand
- Sponsoring annual company-wide talent (and other) contests
- Producing multi-media content for internal channels: intranet, digital monitor and collateral
- Creating and publishing intranet sites and pages quickly and efficiently
- Facilitating local information and frontline engagement
- Having fun and rolling with the changes (we move fast and we adapt quickly!)
- Able to manage production, planning and coordination of various communication projects
- Curious about audiences and what drives a great experience for them
- Able to partner well with cross functional teams to build communication strategies and tactics with a focus on employee engagement
- Great at tracking and reporting key facts – both at an exec summary level and a full-view level
- Enthusiastic and a passionate member of the team
- Proactive and also responsive
- Organized and attentive to details and deadlines
- 2+ years experience working in a Marketing, Communications, and/or Public Relations function
- Excellent writing skills with the ability to translate complex issues and messages into simple, digestible, action oriented content
- Proficient using MS Office Suite and familiar with various digital tools and emerging technologies (e.g., SharePoint, e-mail, PowerPoint, social media, etc.)
- Self-motivated and able to work independently and also a collaborative team-player (can do both)
22
Specialist, Communications Resume Examples & Samples
- Ability to understand strategies, conceive effective communications, understand a wide range of creative approaches, understand branding, gather relevant competitive information, maintain excellent written and verbal communication, assist with concept development, copywriting, editing, copy layout, proofing, project logistics
- Ability to lead project team with appropriate follow-up, persuasion, facilitation, and delegation
- Excellent written and verbal communication skills, command of the English language, grammar and punctuation
- Ability to handle multiple priorities and work with tight deadlines
- Bachelors degree preferred in English, marketing, communications, media, design or equivalent experience
- 2-4 years sales or marketing support preferred
- Technical, creative or business writing experience through internship or prior work experience
23
Senior Specialist, Communications Resume Examples & Samples
- Strong written and verbal communications, proofreading and fact-checking skills
- Solid organizational, project management and creative thinking abilities
- Can communicate concepts, ideas, information, and analysis in a clear, thoughtful, and creative manner
- Understanding of international media landscape and news cycle
- Solid analytical skills and abilities to draw insights and trends from media reporting
- Possess high level of initiative and follow-through, as well as the ability to work collaboratively under strict deadlines (comfortable working in “newsroom environment”)
- Strong Microsoft Office, especially Excel and PowerPoint, skills—including data entry, pivot tables, graphics, charts and audio/video capabilities and digital tools
- Fast learner and effective “multi-tasker.”
- Able to work effectively and collegially with senior management and co-workers, across business unit and geographical boundaries
- Bachelor's degree mandatory, graduate degree preferred
- 3-5 years of related experience and demonstrated track record of success in similar environment and position
- Background in the securities or financial services industry is preferred
- PR agency or journalism experience a plus
24
Specialist, Communications Resume Examples & Samples
- Manage the end-to-end development of internal communications including memos and newsletters. This includes the writing and development as well as approvals and distribution of these communications
- Manages content for assigned areas on the intranet (“One”); create intranet pages, write and post new articles and make other content updates as needed
- Identifies and recommends process improvements that significantly reduce workloads or improve quality for his/her assigned area(s) of responsibility
- Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assess the impact, and collaborates with management to incorporate new trends and developments in current and future solutions
- Promotes and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility
- Performs and delivers on routine assignments/projects while simultaneously leveraging and applying knowledge of his/her assigned area(s) of responsibility
- Identifies and communicates to management process improvements that reduce workloads or improve quality for his/her assigned area(s) of responsibility
- Remains current in profession and industry trends
- Makes a positive contribution as demonstrated by: - Making suggestions for improvement- Learning new skills, procedures and processes
- 1 - 3+ years of experience in marketing that directly aligns with the specific responsibilities for this position
- Demonstrates ability to work independently and as part of a team within a fast-paced environment
- Demonstrates strong writing ability, including (1) strong understanding of and adherence to usage and grammar skills, (2) ability to translate complex topics into understandable and actionable communications and, (3) ability to develop content for use across channels, including traditional print, video, online, environmental, and other media
- Demonstrates success participating in cross-functional projects
- Experience managing multiple projects and work requirements simultaneously and reprioritizing as required
- Demonstrates strong project management leadership skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure, and meeting deadlines
- Demonstrates strong relationship management skills with internal clients (e.g. managers, peers, and colleagues); proven ability to develop creative and collaborative approaches
- Demonstrates strong interpersonal skills with collaborative style, empathy, and ability to identify causes and solutions for conflict
25
Senior Specialist Communications Resume Examples & Samples
- Proactively strategize, create and execute communication campaigns to engage employees, developing editorial plans that will effectively use Flight Service and American’s existing communications channels -- especially in new, more collaborative ways
- Present complex information in a digestible way
- Advise and coordinate strategy for centralizing communications to numerous workgroups, fostering relationships with departmental communications leads
- Establish yourself as a trusted communications advisor and readily share your expertise and guidance
- Think and present differently while working collaboratively in a high pressure, deadline driven environment
- Is comfortable using web publishing and content management systems
26
Senior Specialist, Communications Resume Examples & Samples
- Own the process and output of media monitoring, flagging and routing
- Scour coverage to ensure we’re correcting errors and inaccuracies
- Produce comprehensive coverage reports and manage other media analytics and insights
- Manage the Media Relations inbox – filtering incoming requests and helping with initial triage on problem-solving questions and determining appropriate resources
- Help coordinate cross-team messaging documents and contribute writing and editing
- Manage the T-Mobile newsroom and look for opportunities to enhance
- Assist in the execution of PR events and media relations activities
- Be able to jump in on projects where the team needs additional support without needing weeks to get up to speed
- 5+ years’ experience working at a PR/marketing agency or corporate comms/PR team
- Understanding of social media’s impact on media relations
- Strong writing and editing skills – attention to detail and commitment to accuracy
- Urgency and flexibility
- Calm under pressure and tight deadlines
- Experience with well-known consumer product brands
- Understanding of consumer technology and wireless technologies
- Media background
27
Specialist Communications Resume Examples & Samples
- Motivating and challenging communications teams to constantly achieve superior results in collaboration with others
- Coordinating annual communications strategies and plans within defined budgets for multi-channel implementations for internal and external stakeholders
- Provides accurate, timely communications content for dissemenation
- Evaluating effectiveness of current communications initiatives and designing strategies that increase visibility with target markets to advance our business objectives and brand promise
- Experience: Minimum of three (3) years of experience in communications, journalism, or a related field
- Education: Bachelor's degree in communications, journalism or a related field, or a combination of education and/or additional job related experience in lieu of the degree
28
Specialist Communications Resume Examples & Samples
- Manage communications projects on international level
- Assist Director, Global Communications with defining and executing the communications strategy
- Develop, write, edit and help produce internal employee messages that effectively communicate Kautex and Textron strategies, goals and objectives, priorities and drive employee engagement
- Support the company's management team in internal and external communications. Measure and report performance of campaigns, develop insights and assess against goals
- Support the Kautex employer brand strategy
- Assist with development and management of company website and intranet (ERIC). Ensure content is current and identify and deliver improvements
- Write articles, press releases, speeches and other general texts
- Provide graphics design support for Communications mediums and other departments as required
- Work with Customer Business Units and Business Development team to develop value propositions, targeted messaging and collateral in support of promoting the Kautex brand to external audiences
- Create articles and news feeds for intranet, online forums and social media
- Manage or support of group events or fairs
- Work with PR agencies, management of agency relationship including performance evaluation
- Scope of responsibility / tasks will be given based on professional and work experience
- Bachelor and/ or Master's degree in business, communications, marketing or related field
- Excellent verbal and written communication skills and presentation skills
- Knowledge of audience targeting, communication vehicles/channels and key messaging
- Ability to work independently and with remote teams
- Good conceptual capabilities and project management skills
- Self-driven, creative and ability to work across country and organizational boundaries
- Proficiency in Microsoft Office suite of products. Familiarity with Adobe Creative Cloud suite a plus
- Fluency in additional languages other than English (German / Chinese / Spanish) a plus
29
Specialist, Communications Resume Examples & Samples
- The Legal Communication Specialist is responsible for reviewing various documents for compliance with legal standards, as well as translating complex legal and regulatory changes into an informative and easily understood format
- Responsible for providing legal support for internal/external communication
- Recommend revisions or changes in scope, format, and content
- This role works directly with senior leadership, managers, and others throughout the company to research, review, and edit documents and communications for internal and external audiences in a thoughtful manner, often under tight deadlines
- Develop and maintain content for legal department communication across multiple formats, including newsletters, websites, and the like
- Support the development and implementation of a strategic legal communication plan and related initiatives
- Assist in developing and writing marketing collateral and other documents or communications related to legal services or offerings
- Other projects and responsibilities may be added at the manager’s discretion
- Minimum 3 years of experience in journalism, communications, or legal writing required
- Legal or Insurance Industry experience, beneficial
- Ability to effectively and persuasively communicate complex ideas simply
- Ability to manage multiple projects simultaneously and ability to prioritize work
- Proactively identify challenges and offer solutions
- Self-starter, team-oriented, with a positive attitude and a great sense of humor
- Demonstrated ability to work effectively with cross functional teams to achieve business and project goals
- Demonstrated strength in issue management and customer relationship skills
- Flexibility and willingness to work on a broad range of matters and with a broad range of personalities
- Ability to adapt to a fast-paced continually changing business and work environment while managing multiple priorities
- Ability to take ownership and have consistent, accurate follow through to completion
- Excellent attention to detail and an ability to create and assimilate new ideas and concepts
- Minimal Travel
- Ability to communicate remotely with team members across the country
30
Senior Specialist, Communications Resume Examples & Samples
- Business Partnership: Supports clients by assisting with communications vehicles. Becomes knowledgeable about the specific focus area of business to help implement clients’ operations and make recommendations, clarifies client leadership communications requirements and coordinates service delivery
- Products and Services Communications: Partners cross-functionally to build communication strategies and tactics that introduce new products/services, enhance brand reputation, reinforce service leadership and network quality perceptions, support change management and other key initiatives across critical internal and external stakeholders
- Internal Communications: Develops and implements internal employee communications and Un-carrier "voice" while utilizing innovative communications solutions. Ensures timely and effective implementation of integrated communications to support business priorities and future success. Reports program impact based on stakeholder feedback and business results. Develops and implements communications messages that will enhance and protect relationships with stakeholders, customers and the general public
31
Specialist, Communications Resume Examples & Samples
- Work across the organization to write, copy, and create written content that delivers the intended message and maintains a consistent representation of the company brand, in both style and substance
- Gather, write, edit, maintain and otherwise create content for all corporate communications, including but not limited to: company websites, digital signage, brochures, presentations, speeches, award submissions, company video scripts, white papers and press releases
- Assist others with written communications and presentations by either writing content or editing materials
- Prepare and write content for executive and senior level staff for speaking opportunities, press conferences, panel discussions and other public speaking events
- Develop and maintain content for corporate website and corporate social media channels, ensuring that all material is current and accurate, new projects and initiatives are properly represented and the overall effectiveness of the site and communities are secure
- Assist in the management and coordination of all media communications and media relations including drafting press releases, monitoring of press comments/articles and coordinating meetings/contact between employees and relevant journalists
- Work cross-functionally in the company, collaborating with various departments such as Product Management, IT, R&D, Human Resources and executive leadership to assist with their writing, communications and PR needs and to ensure the delivery of on-message, high-quality communication materials
- Coordinate communication with outside vendors, such as advertising agencies to achieve overall marketing goals, investor relations, local media, newspaper, television and other press related information
- Drive all internal corporate communications, including presentations for company-wide meetings, employee newsletters and content for the Company Intranet
- Provide logistics support and event planning for employee meetings, such as quarterly employee town halls
- Strengthen the current media mix for reaching employees in office and plant locations
- Manage the content and multimedia usage for corporate messaging displays in buildings
- Manage day-to-day social media content across corporate channels
- Manages in order to ensure compliance with all relevant regulatory/legal requirements
- Individual Contributor - Build Quality into all aspects of their work by maintaining compliance to all quality requirements
- Bachelor’s level of degree in Business Administration, English, Communications, Public Relations, Journalism, or related field
- At least 3 years of demonstrated experience a related field, such as Media, Marketing, Communications and/or Public Relations
- Previous healthcare experience preferred
32
Specialist Communications & Engagement Resume Examples & Samples
- Own updates to the GAS stakeholder matrix
- Create and control the GAS communication plan and events calendar
- Oversee and contribute to the creation and co-ordination of the distribution of communications as per the GAS communications strategy and plans
- Oversee the organisation of employee engagement campaigns and events
- Support the co-ordination of all centre-wide events and engagement campaigns, including but not limited to quarterly and/or ad hoc town halls, leadership meetings and workshops, hosting of internal and external visitors
- Provide support as required to GAS functional support teams (e.g. resourcing & training, corporate communications, HR business partnership, and the GAS social committee) to prepare materials and co-ordinate external event participation and brand representation (i.e. industry conferences, career fairs, community events)
- Monitor the effectiveness of the communications and events by engaging with the key stakeholders to receive and action feedback in a timely manner
33
Specialist, Communications Resume Examples & Samples
- Coordinates communications projects and ensures that schedules are met and stakeholders are delighted
- Supports the Corporate Communications team as needed including reporting on team productivity, tracking budgets and other team activities to measure and monitor productivity
- Proactively supports development of various opportunities to channel T-Mobile’s bold “Un-Carrier” tone into, Financial Communications team
- Provide support for department events, meetings, general social media management, and partnering across the department on various ad hoc programs and projects
- 2-5 years of experience working in a fast paced, high volume Marketing, Communications, and/or Public Relations environment, ideally for a large corporation or agency
- Comfortable multi-tasking and able to deliver results under pressure and tight deadlines and an occasionally non-traditional work schedule
- Excellent problem solving and analytical skills – ideally prove experience with MS Excel
- Meticulous calendar management
- LI-JS2
34
Specialist Communications Resume Examples & Samples
- Responds to internal and external customer needs in a manner that consistently adds value
- Understanding of the value of accurately analyzing the current environment and ability to synthesize ideas and information required for process improvement into a manageable form
- 3/29/2017