Senior Technical Consultant Resume Samples

4.7 (109 votes) for Senior Technical Consultant Resume Samples

The Guide To Resume Tailoring

Guide the recruiter to the conclusion that you are the best candidate for the senior technical consultant job. It’s actually very simple. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. This way, you can position yourself in the best way to get hired.

Craft your perfect resume by picking job responsibilities written by professional recruiters

Pick from the thousands of curated job responsibilities used by the leading companies

Tailor your resume & cover letter with wording that best fits for each job you apply

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Resume Builder
CHOOSE THE BEST TEMPLATE - Choose from 15 Leading Templates. No need to think about design details.
USE PRE-WRITTEN BULLET POINTS - Select from thousands of pre-written bullet points.
SAVE YOUR DOCUMENTS IN PDF FILES - Instantly download in PDF format or share a custom link.

Resume Builder

Create a Resume in Minutes with Professional Resume Templates

Create a Resume in Minutes
HR
H Rau
Hilbert
Rau
1381 Trantow Summit
Dallas
TX
+1 (555) 238 4779
1381 Trantow Summit
Dallas
TX
Phone
p +1 (555) 238 4779
Experience Experience
Phoenix, AZ
Senior Technical Consultant
Phoenix, AZ
Johns Group
Phoenix, AZ
Senior Technical Consultant
  • Assists in QA efforts on tasks worked by providing input for test cases and supporting test case execution
  • Perform technical feasibility studies and conduct technical solution workshops for new project work
  • Constantly work with business, infrastructure and 3rd party vendors and take strategic decisions to perform product upgrades and product improvements
  • Manage data migration tools, perform QA testing and communicate defects and enhancements to the Development team
  • Work with global services and product development team to help create the best possible solutions
  • Provide hands on expert level assistance to developers for technical issues
  • Manage escalated incident notifications from Tier 2 technicians, providing in-depth troubleshooting for network, infrastructure, software, and end-user errors
Dallas, TX
Senior Technical Consultant Itom
Dallas, TX
Donnelly, Sawayn and Howe
Dallas, TX
Senior Technical Consultant Itom
  • Event management platforms (Netcool, HPOM, BPPM, etc)
  • Workflow Configuration
  • Interface with ServiceNow development and operations teams, to successfully set up the SaaS platform
  • Cloud Management Platforms such as AWS, VMware, BMC, etc
  • Mentor field resources in implementation methodology, configuration, and best practices for the ITOM application suite
  • Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
  • Be a key member of the overall implementation project team
present
Philadelphia, PA
IT Advisory Senior Technical Consultant
Philadelphia, PA
Streich and Sons
present
Philadelphia, PA
IT Advisory Senior Technical Consultant
present
  • You will be responsible for your own self development
  • You will understand, follow and communicate workplace policies and procedures to all levels of staff
  • Application Development (SDLC)
  • You will contribute to performance feedback for all levels of staff
  • IT Strategy & Architecture
  • Solve business and technology issues through collaboration and teaming
  • To support delivery of IT Transformation Programme e.g. IT Sourcing, Strategy etc
Education Education
Bachelor’s Degree in Related Field
Bachelor’s Degree in Related Field
Pepperdine University
Bachelor’s Degree in Related Field
Skills Skills
  • Significant experience and understanding of Learning Management System design
  • Significant experience and understanding of the ERP database design
  • Technical Skills Experience with Microsoft SQL Server
  • Proficient in advanced T-SQL programming
  • Experience with one or more BI/Reporting tools
  • Ability to develop/program from functional designs and communicate with functional users
  • Ability to work independently, high attention to detail, and focused on the timely completion of deliverables assigned
  • Strong analytical and problem solving skills including the ability to understand new information domains
  • Fluency in English at a level sufficient to conduct detailed functional and technical conversations with Blackboard staff for onboarding and ongoing interactions
  • Fluency in English at a level sufficient to conduct detailed functional and technical conversations with clients
Create a Resume in Minutes

15 Senior Technical Consultant resume templates

1

Senior Technical Consultant Resume Examples & Samples

  • Working with the functional lead/project manager and clients to analyze functional specifications to determine the appropriate design to meet client requirements related to the configuration and use of Bb Analytics for Learn
  • Scope and provide level of effort estimates for client desired configurations and customizations during Implementation and as part of pre-sales
  • Develop technical specifications and documentation on configurations and customizations for development by less senior Technical Consultants and for handoff to Integration and Customization Maintenance
  • Review development work by less senior technical consultants and ensure quality before client handoff
  • Develop client facing technical training material (power points, documents) to be used during the Analytics technical training delivery
  • Participate in Technical Project Kick off calls with the clients to provide guidance, assess the hardware readiness, and guide the clients through the technical delivery cycle related with the Analytics implementation
  • Perform application configuration and the development of customization to business rules and data model enhancements within the Bb Analytics application. Specific tasks may include database development, extraction, transformation and load (ETL) development and OLAP cube development based on specifications provided. The development environment is based on Microsoft SQL Server
  • Conduct technical training for clients in the Bb Analytics architecture, administrations, technical operations and customization techniques
  • Participate in design and development of pre-built reports and dashboards included with the core product
  • Work collaboratively with Product Development to support product development activities, as required
  • Work collaboratively with the Sales team as required to provide sales consulting support
  • Significant experience and understanding of Learning Management System design
  • Significant experience and understanding of the ERP database design
  • Knowledge of reporting requirements related to student information systems and experience developing reports to meet those requirements
  • Technical Skills Experience with Microsoft SQL Server
  • Proficient in advanced T-SQL programming
  • Experience with one or more BI/Reporting tools
  • Ability to develop/program from functional designs and communicate with functional users
  • Fluency in English at a level sufficient to conduct detailed functional and technical conversations with Blackboard staff for onboarding and ongoing interactions
  • Fluency in English at a level sufficient to conduct detailed functional and technical conversations with clients
  • Significant experience and understanding of Blackboard Learn
  • Significant experience and understanding of Microsoft Analysis Services
  • Significant experience and understanding of Microsoft Reporting Services
  • Significant experience and understanding of Microsoft SharePoint/Performance Point
  • Significant experience and understanding of Dimensional modeling methodology for data warehousing
  • Strong communication skills and experience presenting to large groups
  • Fluency in Japanese at a level sufficient to conduct detailed functional and technical conversations with clients
  • LI-JK1
2

Senior Technical Consultant Resume Examples & Samples

  • Working with the functional lead/project manager and clients to analyze functional specifications to determine the appropriate design to meet client requirements related to the configuration and use of Bb Analytics for Student Management
  • Participate in Technical Project Kick off calls with the clients to provide guidance, assess the hardware readiness and guide the clients through the technical delivery cycle related with the Analytics implementation
  • Significant experience and understanding of the ERP database design related to at least one of the following student information systems: Oracle PeopleSoft or SunGard Banner or Datatel Colleague
  • Microsoft Analysis Services
  • Microsoft Reporting Services
  • Microsoft SharePoint/Performance Point
  • Dimensional modeling methodology for data warehousing
  • LI-LT1
3

Senior Technical Consultant Resume Examples & Samples

  • Use specialty expertise to seek out new opportunities for customer value by expanding and enhancing existing opportunities to build the pipeline in and drive pursuit in specialty area
  • Enable HP’s sales and partners in the APJ region to be able to effectively sell to the region’s public sector customers
  • Sell complex products or solutions to customers on a partnership basis. May act as a dedicated resource to a few strategic accounts
  • Establish a professional, working, and consultative, relationship with the client, including the C-level for mid-to-large accounts by developing a core understanding of the unique business needs of the client within their industry
  • Maintain and use overall cross-portfolio knowledge to support account leads with integration of solutions
  • Contribute to enduring executive relationships that establish HP' consultative professionalism and promote its total solution capabilities
  • Maintains broad market and competitor knowledge to ensure credibility with Customer Executives Overall business
  • Bachelor’s degree in Computer Science / Engineering or MBA preferred
  • Typically 10 to 12 years in the similar technical role with experience in the public sector field
  • Candidate with smart city-related experience would be highly preferred
  • Able to demonstrate consistent achievement of target set
  • IT architectural skills, project management experience and ability to sell large and complex solutions
  • Knowing key customer and partner stakeholders in the APJ public sector will be advantage
  • Knowledge of key industry IT players in the public sector
  • Expertise in specialty, consultative solution selling and business development skills to align the client’s business needs and solution
  • TOGAF, ITIL, PMP certifications would be advantage
  • Drive project negotiation, proposal development and management, sales and opportunity building
  • Understand and apply program/project management methods and processes to define, plan, cost, resource, track and ensure successful pursuit
  • Cultivate and maintain positive relationships with customers to ensure account retention and growth and to position HP as the preferred vendor for meeting all business needs
  • Strong business acumen and understand how to leverage HP’s portfolio and change the playing field on the competitors
  • Maintain expertise of industry trends, associated solutions and key partners
4

Senior Technical Consultant Resume Examples & Samples

  • Qualify potential opportunities against client and sales needs from a services/solution perspective and actively work with the Product Sales & Pre Sales teams to close business
  • Develop services pipeline (3X) and help drive services bookings for assigned vertical/solution area and manage the pursuit efficiently against the approved services budget
  • Engage in vertical/solution practice activities as required to maintain orders/revenue funnel
  • Engage with Product Sales Leadership and reps on a regular basis and on their forecast calls as assigned
  • Responsible for weekly commitments in Pro Serve Orders forecast/pipeline management for assigned area
  • Lead and coordinate the creation of RFP responses for delivery in collaboration with the sales team and the Proposal Desks as necessary
  • Lead, prepare and present proposals (ROM, SOW, SWIPERs, WBS) including crafting and positioning solutions
  • If applicable, broker and coordinate any Proof of Concept (POC) requirements between the Sales and Delivery organization
  • Coordinate resources from his/her own or other practices to work on and complete proposals
  • Create and contribute reusable pursuit related materials/collateral and get feedback from PMs/SAs. Actively promote reuse of certified collateral
  • Create new collateral as required and ensure adoption by the team and archival for future use
  • Responsible for Solution Architecture documentation and opinions at SOAR events
  • Support, as appropriate, Product sales teams and AGMs/EAMs in building the Client Business Plans and in closing deals
  • Lead business workshops focused on Autonomy Information Management and creation of roadmaps and information agenda for clients/prospects
  • Track metrics and report out
  • Deep Subject Matter Expertise and proven experience as a Project Manager/Solution architect in one or more solution areas
  • Consultative Selling skills
  • Pipeline management, large and/or complex deal pursuit
  • Ability to understand business needs quickly and articulate solution benefits/ROI
  • Ability to effectively present to “C-Level” and Senior Management audiences and successfully convey Autonomy IM messaging and positioning, leading to opportunity closure and/or expansion
  • Expert meeting facilitation skills
  • Business requirements/needs analysis skills
  • Ability to create and present SWOT analysis, roadmaps
  • 7-10 years experience in consulting business
  • Results oriented, capable of generating excitement in the solution area, capable of carrying/translating value proposition to clients
  • Deep subject matter expertise in two or more of the areas of
  • Information Management & Governance
  • Strategy & Planning/Road mapping
  • Power – IDOL & related connectors
  • Preserve - Backup
  • Preserve – Archiving (Structured & unstructured data)
  • Protect – Compliance & Records Management
  • Protect - eDiscovery
  • Participate – iManage/TRIM
  • Promote – WCM/VMB
5

Senior Technical Consultant Resume Examples & Samples

  • Lead teams of technical consultants on BIM implementation projects, driving their consistency of delivery and their performance in meeting Autodesk Consulting objectives
  • Implement Autodesk's BIM tools for customers on projects and across their enterprise
  • Analyse customer processes and workflows and document current and future states
  • Fluency oral and written in English is a must have, Arabic a big advantage
  • Able to travel up to 50% of the time and enjoy working with diverse groups of people with widely variable technical skills
6

Senior Technical Consultant BIM Resume Examples & Samples

  • Document, share and promote project delivery best practices for use across Autodesk Consulting
  • Identify opportunities for new projects with current customers that will add value to their business
  • Circa 10 years working experience in or with the design engineering or construction industries related to civil infrastructure (transportation, water resources, land development, etc.)
  • Possess and understanding of BIM principles (modelling requirements, BIM Uses, BIM execution) and hands-on experience implementing BIM in an enterprise and/or on projects
  • Fluency oral and written in a Scandinavian language & English
7

Senior Technical Consultant Resume Examples & Samples

  • Experience on large projects or programs interfacing with multiple applications and/or third-parties in a senior technical role
  • Different testing and related tools (E.g. Devpartner, Fiddler, HPQC) (E)
  • Different design techniques (e.g. OO. Top-down, structured analysis, component-based design) and tools (e.g. Visio, Freemind) (E)
  • Facilitation Skills (E)
  • Presentation Skills (verbal, written, Powerpoint, Sharepoint etc.) (E)
  • Risk Assessment & Quantification methodologies (E)
  • Conflicts and issues resolution and escalation (E)
  • Business line(s)’ business strategy, needs and technology (E)
  • Different programming languages (e.g. Java, C++, C, HTML/Javascript, (E)
  • Multiple platforms e.g. Internet, Client/Server, Cloud, Android, iOS, Linux (E)
  • Library / Framework development (E)
  • EMV Chip Technology (D/P)
  • Cryptography (D/P)
  • IT Standards, Methodologies, CMM & audit requirements (E)
  • Configuration Management practices (E)
  • Middleware technologies: MQSeries, Websphere, HTTP, WXF, XML (E)
  • Talent management process (recruitment/selection, performance management, performance development/coaching, reward/ recognition) (E)
  • Vendor management, RBC alliances and partners including offshore (E)
  • Work with operational support teams (E)
8

Senior Technical Consultant Resume Examples & Samples

  • Providing technical direction to clients and senior project managers
  • Software configuration
  • Effective engagement with all areas of the Company Sales, Support & Development to ensure the Company delivers quality robust services and solutions that are fit for purpose
9

Senior Technical Consultant Resume Examples & Samples

  • Work with global services and product development team to help create the best possible solutions
  • Work with a pre-sales team to deliver solutions to customers, guiding them through the integration of your product into their application architecture
  • Always strive to add value; improve your capabilities, pick up new technologies and languages
  • Introduce best practises and new solutions to improve speed, usability and performance
  • 7+ years software development experience
  • S. in CS/Engineering or equivalent
10

Senior Technical Consultant Resume Examples & Samples

  • Maintain a strong knowledge of database structures and their relationship to the UI
  • Develop and test reports using Microsoft Report builder and SQL queries for their replicated Data Mart solution
  • Deliver and maintain QA procedures for data migration services
  • Manage data migration tools, perform QA testing and communicate defects and enhancements to the Development team
  • Maintain and deliver end-user training and training materials,
  • Understand and comprehend system changes as they affect data, reports, and reporting systems
  • Perform ad-hoc analytical requests and research projects assigned by management
  • Conduct job duties and responsibilities according to Systems Development Life Cycle (SDLC) methodology
11

Senior Technical Consultant Resume Examples & Samples

  • Bachelor’s degree or equivalent experience in a customer facing technical position
  • 3+ years Video Conferencing background including familiarity with Polycom products or 3rd party products
  • 5+ years of working experience with direct customer interaction in a help desk or troubleshooting position
  • Networking knowledge: Servers, Cables, Racks, LAN, WAN, DNS, UDP, Latency, VoIP, etc. CCNA
  • Working Knowledge of ISDN, T1/E1, and Ethernet required
  • Working Knowledge of TCP/IP networking basics required
  • Must be highly organized, detail-oriented, motivated and be able to work with little supervision
  • Must have Good oral and written English communication skills including ability to train others
12

Senior Technical Consultant Resume Examples & Samples

  • Working with the functional lead/project manager and clients to analyze functional specifications to determine the appropriate design to meet client requirements related to the configuration and use of Bb Analytics for Learn and the associated integrations with ERP systems such as Banner
  • Significant experience and understanding of the Banner ERP database design, Banner integrations and Implementations in higher education, particularly recent experience with higher education institutions in the Middle East region operating in Arabic
  • Knowledge of reporting requirements related to banner student information system and experience developing reports to meet those requirements
13

IT Senior Technical Consultant Resume Examples & Samples

  • 10+ years proficiency in technical development experience in a team environment
  • 7+ years of demonstrated experience in the full SDLC of Microsoft .Net applications including; planning, analysis, design, documentation, QA/testing, training and maintenance
  • 5+ years of experience as a high-level functioning architect in Microsoft .Net, Java and other technologies
14

IT Advisory Senior Technical Consultant Resume Examples & Samples

  • You will maintain an educational program to continually develop personal skills; and
  • You will understand, follow and communicate workplace policies and procedures to all levels of staff
  • ERP implementation (Oracle,MS Dynamics)
  • IT Process effectiveness and value
  • Business analysis in an IT environment
  • To support delivery of the IT element of large business transformation programmes
  • To support delivery of IT Transformation Programme e.g. IT Sourcing, Strategy etc
  • Solve business and technology issues through collaboration and teaming
  • At this Senior Consultant level, there will be opportunities to work across our focus sectors within the PI practice (Health, Utilities, Transport, Government) so experience in these sectors would also be an advantage
15

Senior Technical Consultant Resume Examples & Samples

  • Incident Management including High Severity incidents
  • Raising and Executing Changes
  • Problem Management
  • Work request management
  • Life Cycle Management
  • Remediate Audit and Risk Accountabilities
16

Senior Technical Consultant Resume Examples & Samples

  • Implement Master Data Management (MDM) software for Fortune 500, government, and large health care clients
  • Develop and document technical, architectural, and business requirements
  • Install software
  • Analyze customer data and develop appropriate software configurations to meet customer data and business requirements
  • Solve technical and configuration issues
  • Hands-on knowledge of SQL
  • Experience using scripting languages such as Korn Shell and Perl
  • Java development experience desired
  • Knowledge of MDM concepts, data analysis, data warehousing and enterprise applications desired
  • Must be able to learn quickly, make strong individual contributions and handle multiple projects in a team environment
17

Senior Technical Consultant Resume Examples & Samples

  • Technical Leadership of the delivery and implementation of large complex telecommunications solutions for European customers
  • Development, promotion and roll-out of project delivery methodology to underpin Services deliveries
  • Define and develop Solutions Analyst role within the Services delivery model
  • Analyze, define and prioritize Business and Functional requirements and processes and propose technical solutions to meet the business issues and close inefficiency gaps
  • Responsibility for the Business requirements through the entire life cycle of the project from definition, implementation, test and delivery
  • Assist in providing technical input and estimates for ITO based deliverables, and mitigate technical risk
  • Create and maintain relationships with key decision makers, stakeholders and 3rd Parties
  • Manage partners and 3rd party deliverables to ensure adherence to pre-defined processes and strict acceptance criteria
  • Participate & lead technical requirements workshops
  • Delivery of technical consultancy services
  • Customization, preparation and delivery of Training Courses for specific Applications as required
  • Proven track record of problem analysis, identification and resolution
  • Familiar with in UNIX and/or Windows operating systems
  • Familiar with contract terms
  • Ability to quickly learn and acquire deep understanding of new software applications and environment
18

Senior Technical Consultant Resume Examples & Samples

  • NonStop OS and utilities configuration
  • Experience in producing functional and/or technical specifications
  • 3rd Party products configuration, that is, Prognosis, BCOM, and XYPRO
  • OSS configuration, script (TACL) programming
  • Use initiative, be proactive and take appropriate action and show persistence in addressing and resolving issues. Strong leadership and negotiation skills
  • Collaborate across technology teams and leverage on already existing process and technologies to the team's and ANZ advantage
  • Ability to manage priorities and conflicting issues, whether technical or in relation to resourcing, in a professional and effective manner
  • Attention to detail and focus on quality
19

Senior Technical Consultant Resume Examples & Samples

  • Participate in technology strategy discussions at portfolio level including with senior management, architecture groups and business. Recommend approaches based on best fit solutions possibilities, balancing the induction of new & better technology and cost of ownership/ease of execution
  • Participate in strategic conversations with very senior stakeholders in a global context and influence outcomes to suit the best results for respective business
  • Perform technical feasibility studies and conduct technical solution workshops for new project work
  • Work with the product managers, product architects & business analysts in understanding the initial feasibility analysis and how to achieve the optimal technology solution to a business proposition
  • Help in producing the solution architecture, technical design and delivery estimates
  • Work with assigned technical leads and other technical consultants within the department to define, document and maintain the technical delivery methods so that IT delivery projects are delivered in a consistent manner and enable agility to business. (design/coding guidelines to meet functional and non functional requirements, compliance with unit test coverage, security guidelines, build process, maintainability of code, test/build/deploy automation)
  • Work with the technical leads and the project teams providing the requisite levels of support required for delivering projects through the development and testing phases
  • Accountable for the technology solution delivery so that it meets the required business objectives and is aligned to the overall Investment Management architecture and design principles
  • Maintain knowledge of all FIL Systems enterprise architecture developments and governance activities that impact technical delivery practices
  • Enhance and learn new skills & capabilities and encourage other technical resources to do so. Be connected with the advancements happening in the marketplace particularly in the Fintech space
  • Build trusted relationships with business partners and proactively seek feedback on systems processes and personal performance
  • Provide recommendations and help direct reports with talent management: objective setting, career development, job rotations, fair and timely appraisals, pipeline management, training, international opportunities, and identification of high potentials, under-performers
  • At least 12+ years of work experience in Information technology gained in an application delivery and support function
  • Person should be a B-Tech, MBA or MCA in relevant stream from reputed institute
  • ‘Hands on’ system software analysis, development, testing and maintenance experience
  • Experience in a major financial institution or similar environment
  • Demonstrated expertise as an IT architect with knowledge of architecture principles, IT industry standards, system integration approaches, service design, solution modelling, building block design, systems behaviour analysis, architecture views and trade-offs
  • Knowledge and experience in architecting and designing Service Oriented Architecture (SOA) / EAI based integration solutions preferably around acquisition, management and distribution of enterprise data for an asset management company
  • Knowledge and experience in implementing services using technologies like SOAP, WSDL, XML, java etc
  • Knowledge and experience in using messaging platforms like Websphere MQ & Websphere Message Broker (WMB)
  • Well versed in design and development using Oracle
  • Knowledge and experience in ETL technologies preferably Informatica
  • Knowledge and experience in global delivery, distribution of data services
  • Project experience of managing services runtimes / deployment platforms like WebSphere web services platform, Apache Axis etc
  • Experience in the architecting and implementing security features for sensitive data
  • Knowledge of Unix and shell scripts (Linux preferred)
  • Oracle Database Development, including PL/SQL procedures
  • Experience on implementing continuous integration and code quality checks using industry standard tools and technologies e.g. Maven, TeamCity, Jython, CruiseControl, UrbanDeploy etc
  • Experience of re-engineering legacy systems
  • Proven track record of effective client management, systems and technologies deliveries, and influencing at the senior-most levels in the organisation
  • Ability to lead strategic thinking and to communicate effectively, both formally & informally
  • Experience of leading geographically & culturally diverse teams
  • Strong customer awareness and business focus
20

Senior Technical Consultant Resume Examples & Samples

  • Architecting, Planning and Implementation of end-to-end Data Warehouse and Business Intelligence systems utilizing best practices from Data Architecture, Data Integration and Data Management areas
  • Create and maintain data models (3NF and Star), design data base objects including partitions, materialized views, etc
  • Act as Subject matter expert with in-depth hands-on capability in DWH/BI
  • Design solutions on Oracle DWH/BI platform and strong understanding of Oracle BI server, Oracle BI Answers, BI interactive Dashboards, Smartview, Oracle BI Publisher
  • Responsible for Technical architecting and delivery of projects in Central Technology for DWH/BI & Analytics projects
  • Work with the solution architects, business analysts in understanding the initial feasibility analysis and how to achieve the optimal technology solution to a business proposition
  • Define and implement technology quality controls and processes for DWH/BI Solution covering Development / Security / Performance standards and guidelines
  • Work as a single point of contact for the Delivery team while providing the requisite levels of support required for delivering the project through the development and testing phases
  • Provide architecture oversight and technical leadership during the course of technology development projects
  • Responsible for all aspects of Security implementation, including role and permissions, column and row level security, folder and object level security
  • Provide technical inputs in integrating data warehouses and dimensional modelling design to database developers and architects for performance and scalability and for an effective RPD modelling
  • Perform proof of concepts in DWH/BI & analytics discipline and produce detailed tool evaluation matrix by comparing different toolset fit for the purpose
  • Should analyze and suggest configuration changes/customizations and work with Infrastructure team to coordinate and provide guidance to the set-up, Installation and configuration of the complete Analytics platform environment and the required connectivity to the database
  • Lead centre of excellence initiatives and contribute in building a centralised reporting capability with Financial reporting, analytics & BI capabilities
  • Constantly work with business, infrastructure and 3rd party vendors and take strategic decisions to perform product upgrades and product improvements
  • Design and define integration strategy for DWH/BI platform with other application/systems
  • Participate in relevant recruitment interviews and technical trainings to build capability within team and organization
  • At least 13-17 years of experience in Information Technology gained in an Architecture / SME capacity in DWH/BI
  • Strong progressive experience in architecture / ETL / Data warehouse and Business Intelligence
  • Experience in architecting, optimizing, & maintaining large enterprise databases
  • Extensive knowledge of dimensional modelling, Star & Snowflake schema designs, Data Mining methodologies, and latest in the field such as XML Warehousing, In-memory & column-store DBMS, cloud based DW design
  • Experience in ETL/data integration tools like Informatica, MSFT SSIS, Oracle Warehouse Builder, Data Integrator, Data Stage, Ab Initio
  • Knowledge of Oracle Query tuning using Oracle specific constructs, optimizing batch process as well tuning various ETL jobs
  • Business Intelligence (BI) reporting experience through tools like Webfocus, Cognos , OBIEE
  • Knowledge of reporting tools like Tableau, SpotFire, Qlikview would be a plus
  • Should have expertise in Design and Development of RICE (Reports, Interfaces, Conversions and Enhancements) component
  • End to End knowledge of data warehouse architecture with preferred exposure in Oracle or equivalent database
  • Exposure to the underlying infrastructure which comprises of UNIX, Weblogic servers etc, and other equivalent capabilities to install, configure and implement OBIEE
  • Knowledge of Unix and shell scripting is an advantage
  • Knowledge of different backup and DR strategies and exposure of load balancing in DWH/BI platforms
  • Knowledge of underlying infrastructure which includes servers, load balancers, metadata models
  • Experience in Vendor management and working with 3rd party toolset
  • Ability to apply new skills / additional information acquired in relation to role
  • Ability to interact with Solution Architects, Developers, Testers and Business Analyst
  • Motivated, flexible and with a ‘can do’ approach
  • Keen to learn and develop proficiency
  • Good communication skills both oral and written
  • Delivery and results focused
  • Strong customer awareness with ability to manage customer expectations
  • Flexible and positive attitude, openness to change
  • Willingness to work in different time-zones as required
  • Self-motivation is essential, should demonstrate commitment to high quality design and development
  • Problem solving skills with the ability to think laterally, and to think with a medium term and long term perspective
21

Senior Technical Consultant Resume Examples & Samples

  • Conduct yourself as a seasoned technical professional
  • Design and Deliver innovative solutions against the GNS portfolio
  • Participate in and adhere to GNS engineering standards
  • Responsible for resolving High Severity Incidents, providing technical support as required
  • Monitor and manage GNS infrastructure and services, achieving OLAs and KPIs
  • Work with suppliers and vendors to ensure all services meet expectation and SLA
  • Provide Operational experience, helping further develop and elevate the GNS team
  • Contribute to strategic direction of technologies (roadmaps) from a technical and theoretical perspective
  • Mentor and cross train GNS staff as required!
  • Excellent understanding of network architecture, design and support (related to the specified technologies)
  • Proven Service Management (ITIL) experience, specifically incident, problem and change management
  • Proven IT-Security experience, managing security threats, vulnerabilities and exposures (DDoS)
  • Service Oriented, business aware and customer focused
  • Motivated, with a positive (can-do) and enthusiastic attitude
  • Leadership skills – Including ability to drive change – people, process and perception!
  • Experience working in a ‘DevOps’ role and familiar with SDN, NFV, Cloud and Cloud Management Platforms, and demonstrable experience in integrating technologies through code and the use of APIs
  • Professional qualifications (against relevant technologies)
  • Understanding of the PCI Security Standard, also the ISO20000 and ISO27001 standards
  • Project Management qualifications and experience
  • This role expects on-call participation
22

Senior Technical Consultant Resume Examples & Samples

  • Responsible for maintaining security of Fidelity Infrastructure
  • Management of detection and protection against various attack mechanisms including
  • 10+ years of technical experience in IT Security, System & Networks Administration and Risk Assessment
  • Proven ability to quickly earn the trust of sponsors and key stakeholders; mobilize and motivate teams; set direction and approach; resolve conflict; deliver tough messages with grace; execute with limited information and ambiguity
  • Capable of effective Team management, able to build strong relationships with the management
  • Maintains detailed understanding of area of operation and can undertake methodical analysis to determine areas of risk and effectively present such findings and potential resolutions to Senior Management
  • Broad technical knowledge of infrastructure technologies i.e. Vulnerability assessment, Penetration testing, SIEM, DLP, Malware Protection, IDS, Wireless IPS, DMZ and Firewall Security
  • Strong understanding of Windows and UNIX operating systems
  • Well versed in implementing technical controls for ISO 27001, PCI for Infrastructure Security domain
  • Knowledge of all the known security mechanism like authentication, authorization, logging, cryptography and the associated threats
  • Knowledge of applications, middleware, databases, network, different operating systems and software architecture
  • CISSP/ISO 27001/CEH(Mandatory) will be an added advantage
  • Excellent Influencing skills, Self-motivated, flexible, with a ‘can do’ attitude
  • Excellent problem-solving and critical-thinking skills
  • Ability to remove barriers and enable teams to complete their objectives
  • Focused and versatile team player that is comfortable under pressure
  • Good understanding of business with technology alignment
  • Extensive work experience in process based project management, and implementing metrics to manage and measure the working quantitatively
  • Understanding of emerging technologies and corresponding security threats
  • Ability to understand changes in business requirement, new technology areas, processes/methodologies which further apply in daily operation to improve Security organisation
23

Senior Technical Consultant Resume Examples & Samples

  • About 10+ years of Industry experience including team management with minimum 5 years of experience including current role or previous experience in information security as an Information Security Officer
  • Detailed work experience of information security policies, standards, controls and frameworks in the investment / banking sectors
  • Well versed in Risk Management principles
  • Good understanding of Infrastructure, Application security issues and remediation
  • Understanding of Indian data protection, privacy and practices
  • Certified ISO 27001 lead implementer or auditor
  • Familiar with PCI/DSS audit
  • Experience of working in an ISO 27001 accredited organisation
  • Experience of working in an international organisation will be of benefit
  • An excellent communicator who gains the confidence of key stakeholders
  • Establishing and maintaining a strong network of connections within the organisation and continually contributing to the development and evolution of Information Security
  • Providing out-of-hours support on a rota basis
  • A credible personal presence with the ability to instil confidence internally and externally. Able to build strong relationships with peers and business counterparts
  • Commitment to high standards of excellence and integrity
  • Resilient, energetic and enthusiastic; able to work under pressure
  • Ability to multi-task and prioritise workload with a keen attention to detail
  • Leadership quality and strategic thinker
  • Innovative and team worker
  • Computer engineer degree with information security master
  • Further professional qualifications an advantage
  • Certified Information Systems Security Professional (CISSP)
  • Certified Information Systems Auditor (CISA)
  • ITIL v3 qualification or equivalent experience
  • Prince 2 or equivalent Project Management methodology
24

Senior Technical Consultant Resume Examples & Samples

  • 13+ years of Hands on experience in Core Java and J2EE development preferably in WebSphere 5.1/6/6.1 environment
  • Experience of designing and implementing Web Services ((SOAP, REST, WS-*) – RAD, WSAD
  • Experienced in use of Spring, Hibernate, JDBC, SQL, XML, XML Schema Design
  • Experience with Oracle (preferably Oracle 10G), stored procedures, queries
  • Experience of using source code management tools, e.g. Clearcase / SVN
  • Good understanding of Development Methodologies like “Test Driven Development”
  • Appreciate the business principles involved in a project
  • Ability to think laterally, an enquiring mind with good analytical and problem-solving capabilities
  • Display a flexible attitude; be able to thrive in an ever-changing environment
  • 8+ years of web development experience including skills from HTML, Advanced JavaScript, REST services, J2EE and Java Programming languages
  • 8+ years building OO systems with Java with real in depth knowledge of both areas
  • Good knowledge of prevalent web frameworks like Struts and Spring
  • Essential Skills / Experience
  • Good knowledge of UNIX, Shell Scripting, Ant, u-deploy (or similar) and experience of continuous integration
  • Experience with JMS/WMB /IIB
  • Experience on PAAS
  • Experience on Angular JS
25

Senior Technical Consultant Resume Examples & Samples

  • To Manage delivery of all contractual commitments to strategic partners and their end customer(s) for complex worldwide projects/programs
  • Executive level relationship management with the strategic partner(s)and/or end user customer(s)
  • Will be responsible to work with customers as the primary point ofcontact and communication, both internally and with the client for all postsale implementation activities and client readiness to ensure successfulimplementation of solutions
  • The successful candidate will manage ongoing relationship with theclient at a “trusted advisor” level, as well as, manage multiple projects andprovide staffing and resource coordination
  • The ability to rapidly establish command of the customer’s technicalenvironment and identify key decisions required for project success
  • To interface with Polycom and customer's management, sales, operationsand customer service organizations to successfully deliver on project scope
  • Responsible for financial details impacting engagement including but notlimited to details of deliverables and timetables on SOWs, Ship dates, deliveryof parts, SLA on service commitments
  • Responsible for maintaining an engagement level program plan thatincludes key progress reports, risks, client relationship summary, snapshot ona weekly/monthly/as needed basis to senior leadership
  • Responsible to identify gaps in product deliverables, staffing forengagement, expectations at the account level and bring these to resolutionworking with department manager
  • Responsible for reviewing and keeping track of business process aroundcontracts, product solution communication, delivery and support and vendor andcontract management
  • To engage throughout the relationship lifecycle with the customer -Presales through deployment and ongoing operations
  • To engage with assigned customers/partners with escalated issues andbring to resolution
  • Set priorities for Polycomresources assigned to specific projects/accounts and provide performancefeedback
  • Degree level candidate with a minimum of 15+ years of telecommunications consulting experience
  • Must have experience in scoping and overseeing service delivery through third party providers and using SLAs and other methods of enforcement to ensure service delivery to specifications
  • 8+ years of verifiable direct project management experience working with multi-functional teams consisting of various disciplines (sales, service, engineering, etc.) with proven ability to control scope, schedule and quality of deliverables
  • Strong client relationship management, analytical and problem solving skills required
  • Consistent track record of delivering project milestones on time and on budget. Demonstrated ability to effectively communicate and influence Executive management within Client and Polycom
  • Must demonstrate solid grasp of system integration, scope definition and control, activity estimation, time and quality management, organizational planning
  • Knowledge of telephony and data network, background with Audio and/or Video conferencing technologies a must
  • Excellent written and verbal skills are required. Must demonstrate prior experience working across vertical and horizontal lines within own and customer organization
  • PMP is required
  • Ability to travel up to 10% and work irregular hours per escalations
26

Senior Technical Consultant Resume Examples & Samples

  • Act as the technical lead for multiple, custom research projects
  • Work with internal researchers and clients to gather requirements and produce functional specifications
  • Produce plans and schedules for the project
  • Lead, encourage and manage the project team of developers and QA
  • Regular liaison with the project team, quality assurance team, external and internal clients and account managers
  • Produce data visualizations using research data in Tableau
  • Minimum 5/6+ years’ experience in a related position
  • College degree with good academic qualifications
  • Working knowledge of project management tools and process (e.g. PRINCE2, PMP)
  • Attention to detail and high capability to work on multiple projects in parallel
  • Strong leadership skills with experience coordinating the activities of staff
  • Ability to engage and communicate with business stakeholders to a senior level
  • Ability to work with minimal management supervision
  • Fluent in English with excellent oral and written communication skills
  • Experience in Tableau (most desirable) or other BI / data visualization tools with demonstrated aptitude to develop Tableau skills quickly
27

Senior Technical Consultant Resume Examples & Samples

  • Provide technical presentations and demonstrations of software validation and verification products at customer sites. The Technical Consultant will work as a team with the Sales Organization and the Product Development Organizations to assist in the sales of the product and the capture of new product requirements
  • Validation of the technical feasibility of products in specific customer computing environments. The Technical Consultant will be the technical representative during the qualification of new consulting opportunities on a team that may include Applications Engineers, Product Developers and Sales Account Managers. They will draft contracts and ensure the full internal process for project management, tracking and financial accounting is followed
  • Performing consulting, training and implementation support activities for portions of MathWorks' product lines related to software validation and verification. The Technical Consultant will provide billable project execution effort once contracts have been signed. They will record their billable time and follow internal administrative processes
  • Reproduce reported problems in the laboratory environment to resolve problems before escalating the problem to the appropriate engineering team. As a "captive user" of MathWorks tools, it is critical to report and champion any issues experienced in the field within our product development groups so resolutions and enhancements can be made to the benefit of our customers
  • Accountability of project quality, timing and effort including the submission of trip or engagement reports as well as weekly activity reports
  • Assist in trade shows and seminars as required from time to time. This participation should be biased toward authoring and presenting papers. The Technical Consultant should be or develop into a person respected in the industry they serve. They should participate in standards committees and professional societies as a respected leader
28

Senior Technical Consultant Resume Examples & Samples

  • Architect and implement data analytics solutions for our customers (>50% of time)
  • Define technical requirements with customers and prepare technical proposals
  • Lead consulting engagements and internal, cross-functional projects
  • Collaborate with our software development team to enhance our products
  • Demonstrated experience in/with software development
  • MS in computer science, engineering, or mathematics
  • Experience with web application servers (e.g. Apache, IIS) REST, JavaScript, HTML, CSS
  • Experience with application integration within IT systems
  • Strong programming (C++, C#, Python, and/or Java) capabilities
  • Experience with data handling: gathering, storing, parsing, and visualizing
  • Experience designing and building GUIs
  • Familiarity with application frameworks
  • Familiarity with and interest in MATLAB
  • Familiarity with distributed/parallel computing
  • Familiarity with Hadoop and/or Spark
  • Familiarity with databases, SQL and NoSQL
  • Solid mathematical skills (linear algebra, calculus, differential equations)
  • Some exposure to machine learning
29

Senior Technical Consultant Resume Examples & Samples

  • Understanding customers' development processes and engineering challenges
  • Designing, explaining and implementing solutions to meet customers' requirements
  • Establishing and maintaining strong technical relationships with key customers
  • Getting to grips with new software tools and technologies
  • Consulting project management - maintaining task lists, budget tracking, customer interaction, resource estimating, and job size estimating
  • Consulting project execution - the technical application of MATLAB, Simulink, Stateflow, code generation, and V&V techniques to assist customers in a variety of engineering disciplines
  • Consulting sales - interact with sales staff and customers to sell our services and manage customer expectations
  • Consulting field data - giving feedback to product development and interact directly with product development staff to resolve tough customer issues and identify new product features
  • Note - This position is available in either Beijing or Shanghai, China
  • Masters or PhD in engineering, computer science or related field required
  • 5+ years of industry experience in areas such as control systems development for automotive or related fields
  • Safety Systems development experience (ISO26262 or similar experience certifying to other safety standards a plus)
  • Strong knowledge of C is required
  • Strong working knowledge of MATLAB and Simulink preferred
30

Senior Technical Consultant Resume Examples & Samples

  • Analyzes all information gathered during the sales cycle to provide technical requirements and, working collaboratively with delivery technical lead or delivery technical architect, to translate sales technical vision into a detailed technical implementation proposal
  • Scopes and defines work effort, resource plan, and estimates cost on phase/project. Conducts project requirements gathering
  • May work on consulting projects and special projects as assigned; acts as technical lead as assigned (Consulting)
  • Delivers standard and/or customized software demonstrations and presentations outlining the technical features, competitive advantages and business benefits of the SAS software as they apply to client needs
  • Builds a trusted relationship with the Account Executive and client account to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction (Sales)
  • May perform advanced or complex prototyping for SAS foundation technologies
  • May conduct pre-sales implementations to prove functional capabilities, including on-site support as required
  • May assist in the response to RFI/RFPs utilizing the RFP Repository and crafting thorough and compelling answers
  • Strategizes with sales team to provide functional and technical leadership for sales opportunities
  • Provides support for user group events and trade shows
  • Works proactively with Systems Engineers for the purpose of cross-training and knowledge transfer
  • Additional Responsibilities
  • Participates in design process
  • Demonstrated leader in architecture topics (publishes articles, leads demand generation activities, and speaks at technical tracks for conferences and events
  • Strong facilitation and communications skills
  • Must have thorough knowledge of industry standards, methodologies and SAS foundation technologies, architecture and resources
  • Should have clear understanding of data warehousing concepts and best practices
  • Must understand sales strategies and cycles
  • Ability to work independently and as part of a team
  • Travel as business requirements dictate at management discretion
31

Senior Technical Consultant Resume Examples & Samples

  • Analysing all information gathered to provide technical requirements and a detailed technical implementation proposal
  • Act as technical lead on consulting projects and special projects as assigned
  • Expert/Experience at creating architectural design documents, diagrams, and models and presenting the design to peer groups, IT leaders and business partners
  • Delivering standard and customized software demonstrations and presentations outlining the technical features, competitive advantages and business benefits of the SAS software as they apply to client needs
  • Provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction
  • Act as a Duty architect and advisory to our customer related to technological architecture for SAS platforms and SAS solutions
32

Senior Technical Consultant Resume Examples & Samples

  • Oversees the technical progress of ongoing services
  • Works proactively with others for the purpose of cross-training and knowledge transfer
  • Excellent knowledge of SAS products, peripheral technologies and implementation best practices
  • Excellent problem solving, organizational, decision-making written, oral and interpersonal skills
  • Specialized in specific technical area such as security, data management, system integration, business intelligence and/or reporting
  • Typically requires eight years relevant experience
33

Senior Technical Consultant Resume Examples & Samples

  • Working and collaborating with others on solution delivery projects within the SAS State and Local Government Public Safety practice
  • Providing reliable delivery of targeted project results through role as expert in the application of specific SAS methodologies, project and technologies, specifically data integration technologies, SAS Visual Analytics and the Memex product set
  • Working with customers to define and refine solution requirements and to design solutions to meet those requirements
  • Deploying SAS software solutions and any required supporting products for knowledge sharing and demonstration purposes as assigned
  • Leveraging detailed technical and domain knowledge to support implementations related to SAS State and Local Government Public Safety solution domains
34

Senior Technical Consultant Resume Examples & Samples

  • Working and collaborating with others on consulting projects and special projects within the SAS State and Local Government practice
  • Providing reliable delivery of targeted project results through role as expert in the application of specific SAS methodologies, project and technologies, specifically data management and advanced analytics against statewide Medicaid data
  • Leveraging detailed technical and domain knowledge to support implementations related to SAS State and Local Government health care solution domains
35

Senior Technical Consultant Resume Examples & Samples

  • Candidates can be located anywhere in North America**
  • Present key workshops as defined by the methodology to help gather business requirements and define the customer solution
  • Minimum of 8-10 years professional experience, consulting experience strongly preferred
  • At least 3 full cycle software implementations integrating CRM and ERP applications
  • Candidates must possess the following key skills
36

Senior Technical Consultant Resume Examples & Samples

  • 8 to 12 years of experience is preferred
  • A Bachelor of Arts or Sciences Degree in Electrical Engineering, Computer Science, or equivalent is required. A Graduate Degree is desired
  • Advance NetApp application training
  • Certification training in specialty area
  • Systematic troubleshooting skills
  • Advance leadership training
37

Senior Technical Consultant Resume Examples & Samples

  • Act as a Development lead point of contact with Digital Marketing Consultants
  • Work closely with the Quality Assurance team to ensure professional delivery of technical implementations
  • Experience presenting in front of groups
38

Senior Technical Consultant Resume Examples & Samples

  • Present solutions to customers
  • Communicate both written and verbal of activities with customers and Itron Project Managers to the specified project deadlines
  • Employ effective interpersonal communication
  • Participate on the beta phase of product development teams
  • Participate and provide feedback to development teams
39

Senior Technical Consultant Resume Examples & Samples

  • Attend user groups, technical training and seminars to increase knowledge in relevant areas
  • Play a demonstrable role in identifying and winning incremental business
  • Experienced CCIE or Equivalent
  • Excellent knowledge of Cisco IOS, IOS-XR, NXOS
  • Excellent knowledge of common protocols such as BGP, OSPF, MPLS etc
40

Senior Technical Consultant Resume Examples & Samples

  • Engage with clients on various technical projects or successfully advise in one-on-one conversations. Facilitate and manage client meetings to successfully achieve desired outcomes
  • Leads and/or directs the efforts of specialists on project(s) across components and/or technical areas
  • Provides guidance and direction across components and acts in a consulting and/or advisory capacity
  • Participates in work groups, conferences, and meetings for the purpose of providing advice and guidance, obtaining information as to the needs of the organization, and participating in decisions as to necessary courses of action
  • Develops and presents specialized training courses, briefings, and position papers on policies pertaining to complex sophisticated technical matters. Provides technical direction, assistance, and on-the-job training to technical staff as required
  • Manage project lanes or small projects to completion by scoping tasks and managing resources to complete such tasks on time, within budget, and to specifications
  • Presentation of research findings (e.g., Excel charts, Power Point presentations) and support for production of major client deliverables
  • Support of internal NGC activities and knowledge management efforts through proposal development
  • Bachelor’s in Science, in Business, Information Technology, Information Systems, or related discipline with 14 years’ experience across multiple IT disciplines including architecture, infrastructure, applications, and security. 12 Years with Masters in related discipline; 9 Years with PhD in related discipline; 18 Years of experience in lieu of a degree
  • 10 years of experience working for a Federal or Civil Agency
  • Strong written and verbal communication skills Solid organizational abilities
  • Strong business writing abilities are a must as well as strong editing skills
  • Proficiency in word processing, spreadsheet, presentation creation tools, and internet research tools
  • Ability to obtain and maintain a Public Trust Clearance
  • Experience with and understanding of doing business with the federal government
  • Ability to understand technical legacy systems and associated component functionalities
  • Experience with enterprise architecture, application planning, and deployment
  • Experience leading efforts to prepare life cycle documents, including Use Cases, Requirements System Design Alternatives, System Development Plans, Detailed Design Specifications, and Implementation Plans
  • Understanding of SSA operations
41

Servicenow Senior Technical Consultant Resume Examples & Samples

  • General Consulting: two to three years preferred
  • Service Management: two plus year of practitioner experience preferred and three to five years consulting experience preferred
  • Platform Development: two plus years of platform development experience with a demonstrable portfolio of multiple platform successes
  • People Management: prior experience preferred
42

Senior Technical Consultant Resume Examples & Samples

  • Provide comprehensive senior level technical consulting to other IT senior management and senior technical teams
  • Provide subject matter expertise on specific existing technologies. Manage the ongoing vitality of the technology throughout its lifecycle
  • Perform evaluation, selection and application of new and emerging tools and techniques and support the development of business/technology proposals by estimating implementation costs and evaluating options
  • Evaluate compliance with the organization's technology standards. Analyze market trends and experiences
  • System and Technology Integration--Knowledge of features and facilities for integration and communication among applications, data bases and technology platforms
  • IT Architecture--Knowledge of concepts, philosophies and tools behind the design of applications, information and underlying information technologies
  • Consulting--Knowledge of approaches, tools, techniques and roles and responsibilities in providing technical or business guidance to clients within and outside own area
  • Application Delivery Process--Knowledge of major tasks, deliverables, formal methodologies and disciplines for delivering new or enhanced applications
  • Object Relational Database Systems (ordms)--Knowledge of tools, techniques and practices for design, development and maintenance of relational databases capable of managing object
  • Influencing--Ability to impact decisions within and outside own organization
  • Payments experience
  • J2EE
  • Weblogic
  • EMB
  • Performance Testing/Tuning
  • Agile
  • Autosys
  • SAML
  • ITIL
43

Senior Technical Consultant Resume Examples & Samples

  • Perform Coding
  • Implementation of Objects at the Customer Environment
  • Configuration
  • Conduct Certification testing with Interchanges
  • Movement of objects to production
  • Understand and Apply mandates and Patches
  • Solving L2/L3 Issues
44

Senior Technical Consultant Resume Examples & Samples

  • Installation, configuration and troubleshooting of off-the-shelf and custom software applications in JLL staging as well as customer test and production environments
  • Database development and data structure modification, and development of data migration interfaces to integrate disparate applications/databases
  • Report development using BIRT, Crystal Reports, SQL Server Reporting Services, Microsoft Access or other reporting tools
  • Data mapping, data manipulation and data migration among various database systems and enterprise applications
  • 5+ years of experience with the IWMS product, TRIRIGA. (IBM / TRIRIGA developer certification preferred)
  • Conceptual to working knowledge of RDBMS platforms and SQL including ORACLE, MS SQL Server or IBM DB2
45

Senior Technical Consultant Resume Examples & Samples

  • Create and maintain technical training material on Red Hat's Business Process Management Suite product
  • Serve as a subject matter expert in the Red Hat Mobile Business Process Management Suite product
  • Deliver middleware enablement training to students in the Asia Pacific(APAC) region and other stakeholders via remote online classes
  • Help resolve or escalate partner technical support issues when necessary
  • Assist partners in integrating their products with Red Hat technologies to deliver solutions
  • Give presentations to partners on middleware and Platform-as-a-Service technologies through webinars, partner conferences, etc
  • 5+ years of experience in Java development
  • Proficiency using Git, Maven, Eclipse, JUnit, and Jenkins
  • Knowledge of OpenShift by Red Hat and Red Hat JBoss BPMS
  • Red Hat Certified System Administrator (RHCSA) or equivalent experience
  • Solid verbal and written English skills
  • Experience writing technical manuals in English
  • Disciplined time management skills while working remotely
  • Ability to work well in a team environment and partner with others to provide the best solutions for Red Hat partners
  • Familiarity with open source technologies, as well as industry trends relating to open source and the cloud marketplace
46

Senior Technical Consultant Resume Examples & Samples

  • Strong technical knowledge within complex advice areas (including aged care, personal and business succession, small business CGT and SMSF)
  • Strong technical knowledge within superannuation, income streams, social security and tax
  • Superior communication and influencing skills
  • Understanding of financial advice journey and process
  • Financial planning industry experience (preferably >10yrs)
  • Strong change management skills
  • Relevant education qualifications in financial advice
47

Customer Experience Orchestration Senior Technical Consultant Resume Examples & Samples

  • Work with data integration technologies to design and implement new solutions and processes for clients to support new customer experience strategies
  • Create API and ETL designs
  • Keep informed of the latest technology trends and innovations especially in the areas of data integration, master data management, data management platforms, marketing automation, marketing resource management, digital asset management, web content management, mobile, and social media
  • 3+ years of hands on experience with data integration tools, with a minimum of 6+ months experience with SnapLogic, Mulesoft, Apigee, Talend, or Informatica Cloud
  • 3+ years of hands on SQL experience
  • Travel to client site required
  • Experience with Technologies and Processes for Marketing, Personalization, and Data Orchestration such as Adobe Marketing Cloud, Oracle Marketing Cloud, ExactTarget, Marketo, Reltio, Talend, SnapLogic, Apigee, MuleSoft, Rich Relevance, Unica Interact, Kobie, and Brierley
  • Experience with 3rd party data systems and intercompany data transfer schemes (Batch files, JSON, XML, S2S pixel syncs) and platforms including Cloud Marketing stacks, DMP’s, DSP’s, exchanges, Ad Servers, Data exchanges, et cetera
  • Experience in online ad serving or site serving platforms
  • Experience with marketing customer data models
48

Senior Technical Consultant Resume Examples & Samples

  • Participate in software design, development, and implementation using relevant WCM or eCommerce platforms such as Adobe AEM (CQ), SDL Tridion, Sitecore, Fatwire, CrownPeak, hybris, Oracle/ATG, Sterling Order Management, Manhattan Associates, Demandware, Intershop and IBM WebSphere Commerce
  • Provide strong testing and debugging skills at all levels, including unit, system, integration and performance testing
  • Mentor junior team members and ensure software developed adheres to best practices and quality standards through code and design reviews
  • 1+ years of developing eCommerce and/or web content management applications
  • Experience with web application design and analysis, design patterns, and object oriented design
49

Digital Asset Manager Senior Technical Consultant Resume Examples & Samples

  • Participate in software design, development, and implementation using standard DAM platforms such as OpenText Media Management and/or MediaBin, ADAM software, and other vendor products
  • Serve as a lead developer or team lead of a small team
  • 2+ years of experience designing, developing, integrating and implementing at least one of the following Digital Asset Management (DAM) solutions: OpenText Media Management, OpenText MediaBin, ADAM Software, North Plains, or Bynder
  • Basic development skills working on building code for vendor products, managing code releases, and doing configurations for software products
  • Hands-on development experience doing customizations for vendor software products related to digital content (Content management systems or Enterprise Content or Document Management Systems)
  • Experience leveraging product APIs to build integrations and frameworks for vendor products
  • Previous experience in Taxonomy or Enterprise Search
  • Experience in requirements gathering and data analysis
50

Senior Technical Consultant Resume Examples & Samples

  • Experienced CCIE Security, CCSE NG JNCIS-FWV or equivalent
  • Ability to design, implement and troubleshoot Cisco ASA/PIX, Cisco Secure ACS, Cisco ISE, Cisco IronPort, Checkpoint FW-1 and NG, Juniper Netscreen and SRX, bluecoat, Tufin and Fortinet security hardware/software products
  • Working knowledge of 802.1x and Proxy
51

Senior Technical Consultant Resume Examples & Samples

  • Conduct and take lead on global investigations surrounding major breaches of Customer Proprietary Network Information (CPNI), Sensitive Personal Information (SPI), Payment Card Industry (PCI), Personal Health Information (PHI), Personally Identifiable Information (PII) and proprietary sensitive company information
  • Conduct and take lead on global investigations surrounding major communications fraud trends which can involve domestic and international individuals and organized crime rings that target Verizon and its customers
  • Conduct threat intelligence research and analysis to identify threats posed to Verizon and its customers. Threats found will be fully investigated and mitigated
  • Investigative techniques include, but is not limited to, gathering raw data and evidence, applying conditions, performing analysis, rationalizing results, drawing conclusions, making recommendations, and preparing comprehensive and level appropriate reports. Investigative reports are summarized for Management and law enforcement referral. Participation in investigative interviews is also required
  • Extensive technical expertise and experience in writing SQL queries against the company’s data warehouse and fraud detection systems for fraud trending, investigative support and evidentiary findings
  • Coordinate the collection and preservation of evidence. Once collected and preserved, perform an investigative review to identify the source of compromise and/or how the fraud occurred, vulnerabilities and/or risks exposed, customers impacted and/or information compromised
  • Extensive technical expertise on IT systems and processes to identify and recommend technical solutions and process/policy improvements for risks and vulnerabilities identified throughout the course of investigations. This will often require coordination with various departments within Verizon in order to accomplish tasks and goals established by Management
  • Play an active role in Verizon’s Computer Incident Response Team (CIRT) process where Corporate Security has a need, or interest, to participate in order to fully understand the problem at-hand, often requiring investigative actions, to make recommendations on appropriate courses of action and to advise Corporate Security Management of the situation
  • Become Corporate Security’s representative and liaison to various departments on new projects and initiatives the business is moving forward on. This entails the review of project requirements, timelines, identifying risks and exposures and recommending physical and technical security enhancements and/or alternative methods to ensure Verizon is protected in the future
  • Coordinate with Legal, Privacy, Information Security, Network Security, Fraud Governance, IT, Revenue Assurance and any other department for major data breaches and significant communications fraud trends. This is to ensure risks and vulnerabilities identified throughout the course of investigations are mitigated and resolved quickly
  • Comply with State and Federal regulations and report major data breaches of CPNI, SPI, PCI and PHI within a specified timeframe as required by law and as directed by Privacy and Legal. Prior to this reporting, extensive data collection and analysis is performed and presented to Privacy and Legal for review and breach determination
  • Corporate Security at times requires 24x7 availability and work requirement based on the threats posed to the business. After normal work hours availability for investigative expertise can occur
  • Perform other investigative and analytical duties as assigned by Management
52

Senior Technical Consultant Tririga Specialist Resume Examples & Samples

  • Five or more years of experience with ARCHIBUS, TRIRIGA or other IWMS or EAM software
  • Business and Technical experience with TRIRIGA required
  • Experience with multiple implementations of Capital Projects within TRIRIGA
  • Experience with Operations and Maintenance as well as the Lease module of TRIRIGA is strongly preferred
  • Strong ability and willingness to lead projects and project teams. Ability to prioritize and delegate work
  • Understanding of business line use case requirements
  • Proven experience creating and executing on an implementation plan and building a technology roadmap
  • Good communication and organization skills
  • Conceptual to working knowledge in BIRT, Crystal Reports, Business Objects or similar reporting software
  • Conceptual to working knowledge of multiple programming languages including VB, Cold Fusion. ASP, ASP.NET, HTML, etc
  • Conceptual to working knowledge of: AutoCAD, AutoLisp and document management; Facilities, Real Estate and Asset Management industry and practices preferred
53

Senior Technical Consultant Resume Examples & Samples

  • At least 5 - 10 years of Total IT experience and Min 4 - 8 years of relevant Experience in Informatica Administration
  • 4+ years of Informatica Administration experience
  • Should have in-depth product knowledge
  • Should be to work with application team to meet the requirements
  • Should have experience in monitoring a large enterprise system
  • Should have experience in capacity planning, estimation & implementation
  • Should be able to resolve L3 level issues
  • Should be able to implement best practices & features
  • Should be able to respond , communicate with the Business
  • Should be able to communicate with Technology stack(Internal IT, Vendor)
  • Should be able to handle priority one issue
  • Implement new features of the product offering
  • Should be able to perform impact analysis & escalate to the right channel
  • Should have experience in building the env from the core
  • Create & manage DR systems
  • Manage & coordinate daily activities
  • In depth knowledge of the architecture of BI/DI Tools with experience on Installation, Configuration and Maintenance of all components
  • Should be able to tweak the platform for optimum utilization
  • Good analytical skills to troubleshoot the issues with system performance, connectivity to various data sources, space and system logging. Thorough understanding of access management for all both type of security – Native and LDAP, experience in controlling the system and resource privileges
  • Hands on expertise on code migration methods with change and release management process
  • Understanding of RDBMS, OS, storage and network. Required to manage and configure the BI/DI platforms and coordinate with other Infrastructure Teams as needed
  • Should be able to design and implement the system backup and restore scripts/jobs and to automate such maintenance jobs using 3rd party scheduling tools/Cron
  • Must be able to write the SOPs and Run-book on day-to-day activities and on BI/DI System implementation and the setup in the company
  • Experience in SOX requirements, Audit reports and BCPs that are mandatory for running the platform. Has worked on preparing and testing DR platforms
  • Worked on issues related to performance, capacity, connectivity etc
  • Experience setting up security and Knowledge of objects management & version management
  • Willingness to work in 24 X 7 support
  • Informatica Service log Monitoring and log Management
  • Server log monitoring and analysis
  • Users/Groups Creation, Access Management (Privileges and Permissions)
  • Folder Creation and Code Migration – Export/Import, Folder Migration, Deployment Group
  • Release Management
  • Managing object versions
  • Connection Management – Relational, Application, FTP and Loader Connection
  • Start and Stop Informatica Services and Nodes
  • Managing Domain, Node and Service configuration
  • Hot Fix and EBF Installation
  • New Server Installation – Domain / Node Setup
  • New Informatica Service Creation
  • Server Upgrade / Migration
  • DR Setup and performing DR
  • Domain and Repository Backup
  • Setting up monitoring jobs/scripts using Informatica Command Line Utilities
  • Generating stack traces of core files
  • Generating CSM files for Informatica Vendor Support
  • Modifying Node Configuration – Changing DB configuration, Port / Server Name changes
  • ODBC Setup
  • Directory Setup for Service and Folder level variables
54

Senior Technical Consultant Resume Examples & Samples

  • Identifying and summarizing client integration requirements in the area of; Systems integration, Authentication / identity management and security
  • Integration/middleware services development / implementation to include: Implementation of standard product connectors, Implementation of standard product APIs, Development and implementation of custom components
  • Following through resolution client-related issues or escalation Assisting with planning and managing user events such as User Groups, Special Interest Groups, webinars, etc
  • Software/ERP implementation experience, preferably in the education sector
  • Strong knowledge/familiarity with the higher education sector
  • Background in software development or DBA
  • Understanding of middleware solutions including message brokers, ESBs, etc
  • Experience in writing SQL and working with databases (Oracle/MySQL/SQLServer)
  • Experience in consuming Rest API web services
  • Experience working with xml and/or json
  • Identity management experience preferred (Single Sign-on development using CAS/Shibboleth/SAML)
  • Experience in working on various operating systems (Windows/Linux/Unix)
  • Technical experience with HTML/Javascript/JQuery
  • Familiarity with Java environments
  • Proven record of delivering web services-based integration projects in the past
55

Senior Technical Consultant Resume Examples & Samples

  • Accountable for driving value and efficiency in the maintenance and support of IT & engineered systems
  • Collaboration with IT Business Partners and other stakeholders to successfully manage engineered systems operations, service requests, coordination with application teams, incidents and resolution
  • Ensure that Shire’s investment of Oracle engineered systems is always optimal and that the available tools and technologies are identified and used appropriately
  • Commercial and operational management of external service providers, including performance measurement against approved SLAs and financial management aligned to approved budgets
  • Ensure that disciplined service management procedures and practices are defined and followed
  • Provide operational leadership in the successful delivery of the engineered systems support needs across the global Shire enterprise
  • Provide platform architecture, capacity planning, hardware lifecycle management strategy, high availability and business continuity strategies in support of engineered systems
  • Provide complete platform level support for critical application deployments on engineered systems
  • Collaborate with DBA, Application and Architecture teams for adherence to best practices and process standardization
  • Work with the business to uncover new applications and promote the services offered by the Platforms team in the engineered systems area
  • 2+ years experience in handling any of Oracle’s engineered systems (SPARC Supercluster, Exadata, Exalogic, Exalytics)
  • 5+ years experience in Unix/Linux System Administration
56

IT Senior Technical Consultant Enterprise Analytics Resume Examples & Samples

  • O Maintains a solid understanding and regularly meets key business stakeholders for input in to the base functional needs and the current and future direction of client needs as a key driver of Enterprise Analytics & Reporting application requirements
  • Requires a Bachelor’s Degree in Computer Science or the equivalent
  • Eight to ten years of progressively responsible experience including, but not limited to, Solution Architecture, Application and Database Development and Analytics. Analytics and Reporting Tools (SAS, Qlik, MS, Oracle & IBM BI suites, Informatica). Software Change, Configuration & Release Management Methodology and Tools
  • Strong analysis, organization, communications, interpersonal skills is essential
57

Senior Technical Consultant Resume Examples & Samples

  • Maintain and build solutions on top of the AEM, Scene 7, DAM and SoCo modules
  • Provide technical responses to product questions reported via client care support, or at times direct from customers of AEM
  • Troubleshoot and reproduce the technical problems reported by customers and define workarounds
  • Work with the development team on the more complex issues
  • Deliver software patches and upgrades to resolve customer issues
  • Provide product feedback to reduce the number of issues experienced by the customer
  • Back up and assist the solutions/applications engineering team when they’re in the field delivering projects
58

Senior Technical Consultant Resume Examples & Samples

  • Understanding customers' engineering challenges
  • Designing, implementing and delivering MATLAB-based solutions to meet customers' requirements
  • Work autonomously or as part of a wider team of consultants and developers
  • Provide feedback to MathWorks' software development team to influence the next generation of tools
  • Work with sales and marketing to develop consulting opportunities
  • Good first degree from a top tier university
  • 3+ years of relevant hands-on experience, or PhD in a relevant field
  • Experience with MATLAB
59

Senior Technical Consultant Resume Examples & Samples

  • Monitor and respond to security events; conduct advanced computer and network forensic investigative functions relating to various forms of malware analysis, computer intrusion, theft of information, denial of service and multi-national organized criminal groups
  • Communicate the status of response, resolution and final root cause analysis to the appropriate stakeholders; support personnel investigations; ensure that all incidents are recorded and tracked
  • Design and leverage dashboards or platform specific consoles / repositories and/or third party security services associated with security processes and tools to represent exposures in the environment; perform instrumentation oversight of security tools and information security monitoring of systems that are operated by the IT organization
  • Continuously expand the usage of security monitoring tools to improve the security of the environment, including detection, prevention and policy enforcement; define security configuration for monitoring tools, including alerts, correlation rules, and reporting
  • Serve as subject matter expert for security monitoring and incident response related knowledge domain and tools; participate on internal focus groups to help define security requirements, specific to monitoring and response, for new and emerging technologies
  • Participate in the development and/or maintenance of the security monitoring and incident response strategy; develop plans that align with the strategy
  • Influence the security product strategy and road-maps for various security components within infrastructure and application environment
  • Administer, support and improve the global Incident Response service
  • Lead and manage the Incident Response process and partners with other teams to ensure program success
  • Communicate and Escalate incidents to management and business units in accordance with Incident Response process
  • Proactively collect, assess, and communicate information security threat intelligence to reduce the firm's risk exposure and better position the organization to prepare for potential security threats
  • Automate detection and response technologies to improve the overall efficiency of the team
  • 5+ years of Security monitoring experience and incident response activities; preferably within a professional services firm or enterprise environment
  • Experience working in cloud environments (private, hybrid and public)
  • Experience with mobility management
  • Ability to build and lead incident and computer incident response teams
  • Ability to communicate technical information to non-technical or business personnel
  • Must have expert knowledge of incident response methodology, event analysis and correlation, evidence acquisition and analysis
  • Experience working with a Managed Security Service Provider
  • Experience using scripting languages such as Shell, PowerShell, or Python
  • Ability to work collaboratively with cross functional project teams on technology/security initiatives
  • Malware analysis, virus analysis, and mitigation techniques
  • Experience in correlating malware infections with attack vectors to determine the extent of security and data compromise
  • Must have excellent knowledge and practical experience in the implementation, management and maintenance of enterprise monitoring tools
  • Ability to work in a time-sensitive and high volume environment; must be detail oriented and able to multitask to meet deadlines and company objectives
  • Must have experience/knowledge in large, geographically diverse enterprise networks
  • Experience in computer forensics technology, procedures and processes
  • Experience in network forensics technology, procedures and processes
  • Ability to develop, track, and report on security performance metrics
  • Ability to exercise discretion and independent judgement in the performance of responsibilities and the aptitude for effective and creative problem solving
  • Experience with threat intelligence and 3rd party agencies such as ISACS, DHS/US-CERT, etc
  • Strong written and verbal communication skills; ability to understand complex problems while formally presenting them simplistically; strong knowledge of incident response and crisis management; ability to identify both tactical and strategic solutions
  • Bachelor’s degree in Information Security, Computer Science, or Information Systems
  • One of the following Certifications is Desired
60

Senior Technical Consultant Resume Examples & Samples

  • Bachelor’s Degree (or equivalent) in Computer Science or a related discipline
  • 3+ years in software development with strong experience with web technologies
  • Development experience with integration technologies
  • Experience designing tables/queries for relational databases
  • Knowledge of software design patterns
  • Experience in working with agile and waterfall software development methodologies
  • Enthusiastic about and focused on achieving clients’ goals
  • Self-motivated, takes ownership and demonstrates initiative
  • A team player who can also work independently and manage their own time
  • Able to form rapport with and work with diverse groups of colleagues and clients from a variety of personal and professional backgrounds
  • Effective communication skills (verbal & written)
  • Working as a consultant with current and prospective external clients
  • Experience with reporting engines such as Jasper
  • Configuring java application containers such as JBoss or Weblogic
61

Senior Technical Consultant Resume Examples & Samples

  • Works as part of a project implementation team to conduct business analysis to deliver Thomson Reuters products with focus on property appraisal software. This includes the ability to perform numerous tasks required to move the project from inception (contract transition) to completion (support transition)
  • Has product knowledge and knows the business operations and systems to consult with internal and external customers
  • Works with implementation engineering to ensure data is imported correctly. Provides quality assurance for imported data using validation scripts and regression testing
  • Leads functional workshops to fit customer requirements to existing product functionality. Identifies areas of needed configuration, application change or customer business process change
  • Provide on-site and/or telephone support (e.g. customer inquiries, requests for ad hoc reporting assistance, miscellaneous research, advice on analytic methods) and training to customers
  • Requires a minimum of 5 years of related industry experience and 4 year degree or direct industry / domain experience in property tax / appraisal sector in lieu of degree
  • Sound consulting skills
  • Sound analytical, problem management and troubleshooting skills
  • Analysis and data modeling skills
  • Ability to work with virtual teams to successfully deliver projects
  • Sound understanding of project management principles
  • Ability to communicate effectively with various internal and external teams - good client facing and telephone skills
  • Database and networking knowledge
  • Extensive business travel is required with frequency determined at the supervisor’s discretion
  • May require extended work schedules, tight deadlines
  • Must be able to work in a variety of social, cultural, legal, and political environments
  • MS SQL Server and T-SQL experience required
  • Sound knowledge of MS Office with emphasis on Excel, Visual Studio, and Visio
62

Senior Technical Consultant Resume Examples & Samples

  • Overall IT Experience of more than 7 years (including experience in ControlM administration and support)
  • Sound Technical Knowledge on ControlM Scheduling, architecture and administration
  • Expertise on UNIX and Windows operating System
  • Very Good Problem solving and Analytical skills
  • Proven track record in delivering process improvement
  • Knowledge and experience in automation will be an added advantage
63

Senior Technical Consultant Resume Examples & Samples

  • Design, implement, and/or configure customer-specific requirements and functions. - Document requirements, design, and implementation as required
  • Ensure quality through thorough testing
  • Interact and work closely with Customer Support on escalated/technical issues
  • Technical leadership of Huron and Client teams in design, implementation, test, and deployment
  • Technical and design guidance/review
  • Identification of best practices/approach in design and implementation and mentoring of others in adoption. Requires excellent analysis, abstraction, and communication skills
  • Interact and work closely with Product Engineering with the objectives of
  • Ensuring design and implementation choices are consistent with best practices and use of the Click technology
  • Providing feedback and direction to Engineering on product improvement and extension
  • Must be willing to travel 80% (Monday - Thursday)
64

Senior Technical Consultant Resume Examples & Samples

  • Install, upgrade, maintain and document Cisco, Intel and Sparc hardware following Perficient Policies and SOPs
  • Install, upgrade, maintain and document Windows, Linux and Oracle Solaris operating environments following Perficient Policies and SOPs
  • Monitor network and server availability and performance
  • Monitor network for any potential security breaches and violations
  • Setup and maintain Cisco VPN access for Perficient hosted clients
  • Troubleshoot system and network problems for Perficient hosted systems
  • Facilitate and monitor system and database backups for Perficient hosted applications
  • Assist with creation and maintenance of a backup and restore policy
  • Participate in periodic disaster recovery testing
  • Track Perficient hardware and software assets
  • Monitor security bulletins, software releases and patch announcements
  • Analyze system logs and identify potential issues
  • Minimum 3 years supporting production environments
  • Expertise in installing Cisco, Intel and Sparc hardware
  • Expertise in Cisco, Unix and Windows operating environments
  • Expertise in TCP/IP networks
  • Unix shell or Perl code scripting ability
  • Good documentation practices
  • Participation in 24x7 on call rotation
  • Be available 24x7 in case of emergencies
  • Expertise in troubleshooting and configuration of Microsoft IIS
  • Expertise in troubleshooting and configuration of Apache
  • Oracle Enterprise software such as RDBMS, EBS, WebLogic, OAS, OAM and others
  • Working experience in FDA regulated environments
  • Software development skills
65

Senior Technical Consultant Resume Examples & Samples

  • 24×7 managed service offering
  • Manage escalated incident notifications from Tier 2 technicians, providing in-depth troubleshooting for network, infrastructure, software, and end-user errors
  • Resolve Tier 3 issues related to Skype for Business Online and AudioCodes infrastructure capabilities
  • Open and maintain escalation tickets with Microsoft Premier Support for Skype for Business Online incidents
  • Open and maintain escalation tickets with AudioCodes Partner Support for analog device and infrastructure incidents
  • Able to maintain and monitor the health of the global Skype for Business environment
  • Able to troubleshoot and diagnose an Audio Codes gateway infrastructure, including Mediant, MediaPack, Element Management System (EMS), and Session Experience Manager (SEM) products
  • Able to oversee proactive server maintenance, including Windows server, AudioCodes gateways, and Polycom VVX IP phone patching
  • Able to participate in customer team meetings to gather business and technical requirements
  • Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers
66

Senior Technical Consultant Resume Examples & Samples

  • Act as the subject matter expert and perform the following activities on client engagements
  • Bachelor degree in Finance, Business, Analytics or equivalent technical / business qualification through 7+ experience
  • MBA Desired
  • 7+ years of experience in a business analyst or BI analyst role, knowing and understanding marketing trends
  • 1-3 years working experience with data modeling and design
  • 1-3 years working experience with Big Data
  • A broad working knowledge and understanding of Service Management Processes across the various business functions (IT, HR, ITFM, Facilities, PPS, etc.), as well as of the ServiceNow solutions that support these business functions
  • Proven experience in defining and deploying 'to be' Continual Service Improvement processes and in identifying solutions from a people, process and technology perspective
  • Strong understanding and experience with leading reporting and Business Intelligence products, like Tableau or SAP BI & HANA
  • Capability to clearly articulate the power and value of analytics in terms familiar to a non-IT audience
  • Understanding of business and technical terminology and concepts that the products delivers, including terminology around Continuous Improvement, Key Performance Indicators, Metrics, Dashboards, Trending, Target Setting, etc
  • Aptitude to interact with and influence a wide range of employees, including executives, senior management, and entry-level personnel
  • Ability to understand and challenge business needs of customers in the area of continuous performance improvement
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to Performance Analytics sponsors/stakeholders in solving business process and/or technical problems
  • Experience in analyzing and recommending reporting strategies based on business priorities
  • Familiarity with Agile Scrum practices
67

Itbm Senior Technical Consultant Resume Examples & Samples

  • Bachelor degree in Business Administration, Information Systems Management, Finance or equivalent technical / business qualification through 7+ experience
  • Proven experience in defining and deploying Application Portfolio Management processes and in identifying solutions from a people, process and technology perspective
  • Industry certifications that include
68

Senior Technical Consultant Itom Applications Resume Examples & Samples

  • Lead all technical aspects of project delivery and solution delivery including
  • Workflow Configuration
  • Development of requirement integration components (SSO, LDAP, etc)
  • Mentor field resources in implementation methodology, configuration, and best practices for the ITOM application suite
  • Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
  • Up to 50% travel annually
  • Enterprise architecture domains
  • Service oriented and distributed application architecture in the enterprise (web services, data access and persistence, client/server, etc)
  • Cloud Management Platforms such as AWS, VMware, BMC, etc
  • ITIL / CMDB implementations (CCMDB, UCMDB, etc.)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) around all key technical decisions during project delivery
69

Senior Technical Consultant Resume Examples & Samples

  • Implementation lead for Veeva Network services delivery projects. Responsible for assessment, planning, and implementation of new Customer master applications, with additional focus on changes to business processes and integrated systems
  • Execute data quality assessments, articulate factors involved in systemic data quality, and manage end-state expectations
  • Take complex data management concepts and articulate them to audiences of varying perception levels
  • Work with product management team to share feedback and inform the product enhancement process
  • Provide direction to junior resources, and develop best practices and accelerators
70

Senior Technical Consultant, Tekla Structures Resume Examples & Samples

  • Provide technical and pre-sales support to our sales team
  • Provide technical demonstrations of Tekla Structures to our customers
  • Develop and execute training and other learning material for customers and internal staff, with specific reference to Tekla Structures product
  • Localize Tekla Structures software to support industry standards and customer needs
  • Provide technical after sales care to customers as required
  • Be a member of the support team to ensure that high level of support is provided to new and existing users – Helpdesk included
  • Structural engineering degree or qualification or relevant qualitative experience
  • Tekla Structures knowledge
  • Minimum 3 years relevant industry experience in either consulting civil & structural engineering practice or relevant construction business, with hands-on experience of Tekla Structures
  • Fluent spoken and written Swedish and English
  • Experience and knowledge of 3D modelling software and other solutions that supports Building Information Modelling (BIM) processes and interoperability between software
  • An ability to communicate and influence people from site engineer to board director
  • Commercial acumen to differentiate between features and benefits relevant to the customer
  • Experience of process development in the construction industry
71

Senior Technical Consultant Resume Examples & Samples

  • Taking ownership for system test activities and managing unit and integration testing in an AGILE and waterfall environment
  • Responsibility for driving forward the project test strategy
  • Analysis and creation of formal documentation – including project test plans, reports and proposals when necessary
  • Test scripting and manual test execution
  • Mentoring fellow team members, reviewing test scripts
  • Defect management and reporting – Communicating defect issues to PMO and back to client upon request
  • Ability to highlight and drive issues forward from identification through to resolution
  • Be involved in the planning, monitoring, and control of the testing activities and tasks
  • At the outset of the project devise the test objectives, organizational test policies, test strategies and test plans
  • Provide estimates for testing to be done and negotiate with management to acquire the necessary resources
  • Recognise when test automation is appropriate and, if it is, they plan the effort, select the tools, and ensure training of the team
  • Lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites
  • Schedule the tests for execution and then monitor, measure, control and report on the test progress, the product quality status and the test results, adapting the test plan and compensating as needed to adjust to evolving conditions
  • Write summary reports on test status
  • A technical, creative, critical and practical thinker
  • Resilient, persistent and pragmatic - you strive to overcome obstacles to achieve the end game
  • Self-motivated, proactive and known for your common sense approach
  • Team-oriented and enjoy working with others towards a common goal
  • Motivated by seeing people succeed in being life rich, including your team members and our customers
  • Strong client relationship management skills
  • Strong planning and leadership skills
  • 5 plus years’ experience in a senior testing role utilising manual, automated and performance test methodologies
  • Proven experience in a similar role focused on leading testing in a busy project environment
  • Thorough understanding and exposure to SDLC and styles of development within software projects
  • Proven experience in development and implementation of test methodology, frameworks, practices, tools and processes
  • Knowledge of automation testing standards, methods/techniques, and frameworks (industry good practice); release, change, configuration, and risks & issues management
  • Extensive experience with automated testing software
  • Experience with Agile/Scrum methodologies
72

Senior Technical Consultant Resume Examples & Samples

  • Understanding & strong experience of financial instruments (stocks, bonds, funds, derivatives, …)
  • Good written and verbal communication skills and ability to work cross-functionally
  • Always striving to improve process and ultimately improve the client’s experience
  • University-level degree
73

Senior / Technical Consultant Resume Examples & Samples

  • Desirable – Hands on exposure to SAN-based storage/backup products
  • Proven Communication skills
  • Additionally, the prospective candidates must have higher levels of expertise and ownership
74

Senior Technical Consultant Resume Examples & Samples

  • Simulation of LTE, WLAN, or 5G wireless technologies
  • Design digital baseband and front end algorithms for wireless systems
  • Use of software-defined radios for wireless prototyping and test
  • Consulting project execution: Technical application of MathWorks tools, especially the Company’s tools for HDL Code Generation, Communications and/or Signal Processing
  • Consulting project management: Maintain and track task lists, requirements, and customer interaction. Direct team members to fulfill tasks. Ensure that project team members are adequately utilized
  • Consulting sales: Interact with MathWorks Sales staff and customers to sell consulting services
  • Proposal development: Gather customer technical and business requirements and estimate project costs to create consulting service proposals
  • Consulting product development: Work directly with the Development teams on improving the product through identification of defects and the gathering customer requirements for enhancements
  • Maintaining an active role in outside professional organizations by writing conference and journal articles and participating in technical committees or local professional society chapters
  • Travel as required: Travel to customer facilities and MathWorks field offices and subsidiaries up to 40% of the time
  • The ability to work as part of a cross-functional (Consulting, Sales, Marketing, and Development) team is essential
  • Experience with signal processing and communications tools
  • Expert knowledge of MATLAB, Simulink and Stateflow
  • Experience working on FPGA and SoC platforms such as Xilinx Zynq and Altera SoC
  • Expert knowledge of Signal Processing and Communications algorithms, theory and standards
  • Knowledge of digital modulation techniques, adaptive equalization and MIMO
75

Senior Technical Consultant Resume Examples & Samples

  • 3 to 7 years experienced with Sterling OMS/WMS/MCF / IBM Selling and Fulfillment Suite implementations required
  • IBM Sterling Order Management Deployment 9.1 Certification is preferred
  • Candidate needs to have extensive experience in developing ecommerce applications using Sterling order management
  • Should be a SME on IBM Sterling Call Center for customization using Web Call Center applications
  • Strong technical and problem solving abilities are needed
76

Demandware Senior Technical Consultant Resume Examples & Samples

  • Participate in software design, development, and implementation using relevant eCommerce platforms, specifically Demandware (Salesforce Commerce Clou)
  • Assist with the technical design, using object oriented design techniques
  • Independently interface with client technical teams and business owners as needed during the design and implementation
  • 4+ years of hands on Java & J2EE/JEE software development experience
  • 2+ years of full life cycle implementation experience using various SDLC methodologies
  • 1+ years of developing eCommerce, specifically Demandware (SFCC)
  • Experience working with relevant WCM or eCommerce packaged solutions such as Adobe AEM (CQ), SDL Tridion, Sitecore, Fatwire, CrownPeak, hybris, Oracle/ATG, Sterling Order Management, Manhattan Associates, Demandware, Intershop and IBM WebSphere Commerce
  • 1-2 years of experience as a lead developer or team lead of a small team
  • Experience in multiple web technologies including: XML, HTML, CSS, AJAX / JavaScript, Web Services/SOAP, SQL Experience with one or more Java concepts and patterns including: Java/J2EE, JSP, Spring, Sling, JMS, JUnit, AOP, MVC, Eclipse
  • Working knowledge of multiple web and application tier technologies: Tomcat, WebSphere, Weblogic, Apache Http, Spring tcServer, Solr, open source packages
  • Experience with multiple source control systems: CVS, SVN, Git
  • Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity and innovation
  • Bachelors or master’s degree in computer science, engineering, MIS or related field
77

Hybris Senior Technical Consultant Resume Examples & Samples

  • Participate in software design, development, and implementation using relevant eCommerce platforms, specifically Hybris
  • Provide advanced-level development and documentation skills
  • Assist with the estimation of development tasks
  • 1+ years of developing eCommerce, specifically Hybris
  • Demonstrated proficiency with at least one development tool / technology
78

Senior Technical Consultant Resume Examples & Samples

  • Liaise with Application and Data Architecture functions to discuss and agree application patterns and forecast services required for engineering teams (Cloud, On Premise Platforms, and Services)
  • Work with above teams regionally and globally to determine best strategy to support and further develop existing applications services. Must be able to delve deep into existing application architecture and help facilitate progressive and sustainable application lifecycles
  • Collaboratively develop roadmaps defining approach to current and future application real estate with consideration of ultimately leveraging Cloud as a delivery platform
  • Maintain Industry knowledge and Vendor roadmaps – develop thought leadership in FIL and promote Infrastructure standardisation
  • Form strong working relationships with Business Solutions Architects and the Enterprise Architecture group to ensure alignment of strategies. This will involve articulating TIS strategy to the broader technology group and likewise facilitating communication of Business strategy and development goals
  • Provide technical oversight during initial solution design processes for new projects, which will involve reviewing proposals and seeking solutions from subject matter experts (product owners) across the Infrastructure Department
  • Participate and contribute to developing Infrastructure strategy through Product Owner forums, where roadmaps and strategy are set. Assist whenever necessary the TIS ‘Product Owners’ to create and maintain roadmaps for their products and ensure such roadmaps fit the holistic infrastructure strategy. Identify strategic engineering initiatives and gain sponsorship for initiatives as required through the engineering function
  • Working with Project Managers during delivery phases of selected projects, to ensure delivery of professionally engineered and supportable solutions that meet business requirements
  • Maintain a view of the project portfolio with Product Owners to assist and influence the planning functions within TIS to identify strategic initiatives, funding levels and timing factors for delivery of Infrastructure strategy
  • Provide cross technology leadership and, potentially ownership, for complex infrastructure problems
  • Experience with major Cloud platforms and service providers
  • A passion for requirements led design with a drive to automate and “keep solutions simple”
  • Exposure to principals and solutions for defining “Infrastructure as Code” – i.e. Configuration management practices as found in products such as Terraform, Ansible, Puppet, Chef, etc
  • Broad range of technology infrastructure experience, with a specific focus on Cloud solutions (internal, public and hybrid)
  • Knowledge of virtualisation technologies, operating systems, monitoring, performance , automation and the application delivery toolchain ( CI/CD) an advantage
  • Experience working in a highly regulated financial environment is preferred, with particular exposure to ISO27001 industry standards
  • Working knowledge and experience of security solutions for Identity & Access Management, network and database security, virtualisation/private and public cloud security, Security Information & Event Management
  • Working knowledge of formal architecture models, specifically in the context of security (TOGAF qualified an advantage)
  • Ability to work as part of a Global team, to take the initiative, balance workload and prioritise accordingly
  • Influencing skills and ability to bring together diverse stakeholders and attain buy in and traction to the implementation of infrastructure solutions for the benefit of the Fidelity (FIL) business and ultimately the Customer
79

Senior Technical Consultant Resume Examples & Samples

  • Lead technical aspects of small to medium scale implementations. This can include Proofs of Concept (POCs), other smaller-scale projects, and major components of large-scale projects
  • Design, develop, code and test IBM SPM extensions in a JEE environment
  • Work as part of a team with senior systems integration partner and/or customer staff to define components of an enterprise architecture based on the IBM SPM product, and to ensure that IBM’s interests are represented in this architecture at all times
  • To assist in the definition of a development and deployment approach to be used to realize this architecture
  • Act as a technical reference for IBM SPM -related design, development, testing and deployment knowledge
  • To prepare and deliver presentations/workshops on customer sites
  • Establish and maintain a positive working relationship with fellow employees, partners and customers, and to promote IBM’s technical credibility as a capable and trusted partner
  • Previous experience in a senior technical consultant role working either for an information technology consulting firm or directly with client stakeholders
  • Previous experience in Java/JEE/XML development
  • Previous experience in web service development, both SOAP and REST
  • Proven experience in design patterns, design methods and UML
  • Previous experience with relational databases (DB2 or Oracle) and SQL
  • Previous experience with either Websphere or Weblogic application servers
  • Experience in agile methodologies
  • Experience in JEE scalability and performance, and application security
  • Experience in Curam implementations including mobile application development, reporting and analytics
80

Senior Technical Consultant Resume Examples & Samples

  • Providing technical support and decision making in complex Annuity sales reviews
  • Providing direction and approach for non-standard scenarios and processes, ensuring compliant review outcomes
  • Effectively communicate and influence key stakeholders including the review team and external parties
  • Undertaking meaningful analysis and presenting recommendations for continuous improvement of existing processes, minimising exception handling
  • Leading and supporting change within the unit, acting as an influential role model for good business practise
  • Writing for a variety of audiences communicating complex information internally and externally - delivering clear messages
  • Delivering role outputs in a complex and tightly governed business environment
81

Demandware Senior Technical Consultant Resume Examples & Samples

  • Participate in software design, development, and implementation using Demandware
  • 1+ years of developing Demandware
  • Experience in multiple web technologies including: XML, HTML, CSS, AJAX / JavaScript, Web Services/SOAP, SQL
  • Experience with one or more Java concepts and patterns including: Java/J2EE, JSP, Spring, Sling, JMS, JUnit, AOP, MVC, Eclipse
82

Senior Technical Consultant Resume Examples & Samples

  • Network Design, Installation and Configuration
  • Resolve any connectivity issues
  • Implementing firewall change requests (access list)
  • Implementing routing/switching changes
  • Routing/switching design/installation and configuration
  • Support Cisco layer 2 and layer 3 infrastructure switches including Cisco's 6500, 2950, and 3550 series LAN switches
  • Decipher network analyzer traces
  • Work with all internal groups and vendors to insure data integrity and security
  • Work with outside vendors and internal organizations to perform required equipment install
  • Design and implement complex network solutions in compliance with customer requirements
  • Evaluate any infrastructure and communications between organization and its vendors
  • Develop system connectivity requirements for connections to external systems, externally facing applications (ex FTP servers), and connections via the internet to development, production and internal networks
  • Analyze business cases, architectural diagrams, and supporting documents for connectivity requests
  • Assist in preparing cost estimates for projects
  • Work with firewall management platform
  • Experience in client-facing roles
  • Ability to lead technical meetings with both internal and external customers
  • Strong interpersonal skills and communication skills
  • Capable of training users in complex topics and making presentations to internal groups
83

Senior Technical Consultant Resume Examples & Samples

  • Delivers with integrity and in a collaborative way so as to build trust at all levels of engagement
  • Is customer obsessed
  • Aspires to gain the respect of clients and peers, and in turn attract the best talent
  • Conducts business in a pro-active, conscientious, transparent and professional manner
  • Is committed to deliver excellent service
  • Always looks to empower others and nurture an environment of learning
  • Continually challenges itself to do things, better, faster and in a way that does not reduce quality, whilst generating profits for the firm
  • Liaises directly with clients to identify and document high-level business and technical requirements
  • Provides recommendations on implementation options and system design
  • Plans and agrees implementation timelines with the client, including creation and communication of the project plan
  • Takes the lead in executing the implementation, including
84

Senior Technical Consultant Resume Examples & Samples

  • Lead the overall delivery of projects including the direct management of project team members
  • Perform project management duties including the creation of status reports, work plans and presentations to client leadership
  • Provide well-informed opinions and architectures for technical solutions including application presentation, data access, and integration
  • Participate in development and configuration projects for a broad set of solutions including transactional applications, business intelligence and self-service portals
  • Ensure quality assurance by directing unit test activities including the development of test cases and publication of unit test results
  • Maintain work papers, project deliverables and other artifacts that can be recreated and leveraged as intellectual capital
  • Typical travel scenario - Travel is based on project size, scope and location - Projects may require up to 80% travel. If travel is required , typical travel schedule is out early Monday, back late Thursday with telecommute from home on Friday
  • 5+ years of healthcare experience including healthcare IT
  • 5+ years of Payer/Provider markets, healthcare operations and UnitedHealth Group
  • 3+ years of experience in high demand payer or provider technology
  • 3+ years of consulting-related areas
  • Strong operations experience with ability to assess technology strategy and ensure alignment, identify integration points, security issues, etc
  • Experience leading a team of direct reports
  • Ability to work in ambiguous environment
  • Professional competence in Microsoft PowerPoint
  • Ability to build consensus and foster change in a client business setting
  • Bachelor's Degree in a business or computer-related field
  • Experience working with Network or Application security
  • 3+ years of experience scoping and writing consulting statements of work
  • 3+ years of experience leading large-scale consulting engagements or large internal healthcare projects/programs
  • Experience developing consulting offerings and business development
85

Senior Technical Consultant Resume Examples & Samples

  • Delivers pre-sales customer technical presentations and product demonstrations
  • Travels to customer sites to build relationships and close deals
  • Builds customer relationships via lunch meetings, trade shows, and regular phone/email contact
  • Provides front-line technical support for Rambus products during the pre-sales evaluation process
  • Manages the creation of product enhancement requests throughout the pre-sales process
  • Studies current customer roadmaps to be proactive and ready to meet customer needs
  • Collaborates with Sales, Marketing and Development during all stages of product development and deployment
  • Communicates customers’ technical needs to sales, marketing and development, acting as the customer’s advocate
  • Helps customers with integration issues, providing local technical and logistical support to ensure successful adoption of Rambus solutions by customers
  • Speaks at conferences and tradeshows in support of lead generation and brand recognition
  • Provides ongoing training on our products to the sales team to improve their technical knowledge
  • Provides training to customers on Rambus products and the supporting specifications and technology
86

Senior Technical Consultant, Vadodara Resume Examples & Samples

  • Finance and budget
  • Safety & Integrity - I don’t look the other way
  • Customer Focus & Quality - The customer drives my actions; I am passionate about quality
  • Innovation & Speed - I seek better ways; Getting faster is a way of life
87

Senior Technical Consultant for National Adaptation Plans Resume Examples & Samples

  • Evaluate, capture, synthetize lessons learnt and best practice and knowledge, including the development of toolkits and other knowledge material (case studies, best practice write-ups) from the countries supported
  • Prepare case studies and best practice write ups to inform outreach for the NAP and associated projects based on country missions
  • Identify potential areas of regional cooperation between the NAPs portfolio and regional scientific and training institutions and networks with a focus on supporting countries with NAP relevant components such as forging cross-border collaboration, using climate information, use of cost-benefit analysis for adaptation analysis, monitoring and evaluation, improving vulnerability assessments
  • Support the organization of side events and other related outreach events in the frame of the UNFCCC and other related processes
  • Contribute to an English version of the e-news-letter, in coordination with the Knowledge Management consultant
  • At least 1 case study document on best practices and lessons learnt from in-country support missions
  • At least 5 draft case studies on NAP progress in countries with specific areas for each country defined
  • At least 10 country pages for African English speaking countries updated and contain all relevant documentation from NAP-GSP missions
  • At least 1 strategic initiative or partnership that leverages regional scientific and training institutions and networks in support of enhancing countries’ capacity to advance their NAPs through partnership and/or cross-border collaboration
  • Support the organization of 2 side events at UNFCCC sessions
  • Technical inputs into other knowledge products, as required from time to time
  • A minimum of 7 years of directly relevant experience in environmental policy analysis and policy development. Relevant experience can include areas such as designing programmes on climate adaptation, working on multi-sectoral initiatives, institutional capacity-building, development planning and budgeting, development management, public administration and related initiatives Demonstrated knowledge of climate change adaptation and development
  • Experience working with and delivering support to Governments, including in capacity building, organization and delivery of trainings related to climate change and development
  • Experience in working in fields related to climate change, sustainable human development, environmental management issues, adaptation, vulnerability and impact assessments
  • Work experience in an international organization
  • Criteria 1: Education - Max 75 points
  • Criteria 2: A minimum of 7 years of directly relevant experience in environmental policy analysis and policy development - Max 125 Points
  • Criteria 3: Experience in capacity building, organization and delivery of trainings related to climate change and development - Max 75 points
  • Criteria 4: Experience working with and supporting Governments in developing and/or Least Developed Countries, especially in Africa - Max 75 points
  • Criteria 5: Experience in working in fields related to climate change, sustainable human development, environmental management issues, adaptation, vulnerability and impact assessments - Max 50 Points
  • Criteria 6: Work experience in an international organization- Max 50 Points
  • Criteria 7: Excellent English and French (proficiency in both at the level of being able to do technical drafting)- Max 50 Points
  • Technical proposal, including a) a brief description of why the individual considers him/herself as the most suitable for the assignment; and b) a methodology, on how they will approach and complete the assignment
  • Incomplete proposals may not be considered.*
88

Senior Technical Consultant Resume Examples & Samples

  • Must have 5+ years of experience working in the Technical Support field supporting Windows and other related
  • Must have 3+ year of experience supporting Skype for Business on-premises and Online implementations
  • Experience with advanced Skype for Business Online PSTN Conferencing and Cloud PBX workloads
  • Experience with AudioCodes gateway infrastructure
  • Experience supporting global/large user environment
89

Senior Technical Consultant Resume Examples & Samples

  • Develop applications in languages including… .Net and Java
  • Passionate coder with 3 years of application development experience
  • Breadth of experience with …… either .Net or Java
  • Experience with Agile/Scrum methodology
90

Senior Technical Consultant Resume Examples & Samples

  • 4-6 years of the software development lifecycle and associated processes
  • Excellent communication (verbal and written), analytical and organizational skills
  • Demonstrated ability to work in a geographically distributed virtual team environment and to build relationships with internal and external organizations
  • Exceptional attention to detail, excellent work ethic and drive, great interpersonal skills, team oriented, and demonstrated problem-solving skills
  • Fundamental understanding of bug tracking, versioning and repository systems
  • Proficiency in MS Office products, specifically Word, Visio, and Excel or compatible productivity software
  • 3+ years of experience on a client facing consulting capacity
  • Fundamental understanding of sequence design process (waterfall) and agile software development process methods
  • Fundamental understanding of key usages of Confluence, Jira Bug Tracking, Jira Agile (GreenHopper) and versioning and repository systems
  • Working knowledge of mockup generation software such as Balsamiq would be ideal
  • Good working knowledge of server platforms (Linux/Unix, Windows Server 2003-2008)
91

Senior Technical Consultant Resume Examples & Samples

  • Ensure that assigned infrastructure at the client site is configured, installed, tested and operational and that software is installed and configured according to client requirements
  • Provide End-user Computing support to clients which includes provisioning, asset management, monitoring, implementation, troubleshooting and support for End-user Computing operations and related infrastructure
  • Identify problems and errors prior to or when they occur and log all such incidents in a timely manner with the required level of detail
  • Take full ownership for managing the incident to resolution within the service level conditions
  • Perform level 3 server and network troubleshooting, server rack mounting and cable patching / management
  • Demonstrate solution and service knowledge
  • Possess sound knowledge of communications infrastructure and systems
  • Demonstrate problem analysis and solution formulation skills
  • Demonstrate service orientation
  • Demonstrate excellent attention to detail
  • Demonstrate the ability to adapt to change and to think innovatively
  • Display good verbal and written communication ability
  • Demonstrate the ability to engage with a variety of stakeholders
92

Senior Technical Consultant Resume Examples & Samples

  • 5 years’ experience working in web analytics or a related field
  • Solid understanding of online marketing
  • Strong understanding of HTML and web protocols
  • Intermediate-to-advanced JavaScript skills
  • Passion for the internet domain and use of technology to solve business problems
  • Solid understanding of general business models, concepts and strategies
  • Must be self-motivated, responsive, professional and dedicated to customer success
  • Possess an innovative, problem-solving, and solutions-oriented mindset
  • Previous experience working with Adobe Analytics or similar tools
  • Previous experience with tag management systems and data layers
  • Website optimization consulting experience
  • Web development experience
  • Digital and direct-to-consumer experience (e.g., Retail, media, financial services, high tech, etc.)
  • Expertise with mobile, video, or social media analytics
  • Degree in Computer Science or other related advanced education
93

Senior Technical Consultant Resume Examples & Samples

  • Document existing business processes and data flows
  • Translate business requirements for complex integration and implementation Blackboard technologies into implementation alternatives and provide approach recommendations
  • Translate recommended approach into technical requirements, specifications and design for implementing Blackboard applications and integrating with other systems
  • Design, set up and configure systems integration solutions including third-party authentication, inbound and outbound integrations, based on business requirements and technical specifications
  • Research and troubleshoot issues, provide technical support to client team as needed
  • Conduct structured technical mentoring, training and workshops. Provide targeted knowledge transfer as needed
  • Install, upgrade and configure Blackboard software according to established standards and best practices
  • Plan and perform application conversions and migrations
  • Assist in technical implementation planning in close collaboration with other project team members
  • Integrate Blackboard applications with other COTS software
  • Participate in the development and maintenance of body of knowledge in area of practice
  • All job duties described above require a flexible work schedule to meet client needs and often require travel
  • This position can be based Seoul, Korea
  • Must be available to travel up to 40%
  • Bachelor's degree or 4-6 years of related experience in Information Technology or related field
  • At least 4-6 years experience installing, configuring, troubleshooting and integrating enterprise applications, either custom built or COTS
  • At least 2 years of experience in Windows and UNIX basic administration, including installing, upgrading, maintaining and troubleshooting the operating system
  • At least 1 year of experience in SQL Server and/or Oracle (11g or higher) administration, including installing, upgrading and troubleshooting database issues
  • Experience performing enterprise application hardware and software architecture design
  • Basic working knowledge in Java or .NET, or similar programming language
  • Working knowledge of database design and the SQL language
  • Excellent communication (verbal and written), analytical and consulting skills
  • At least 3 years of experience in a client-facing capacity. Consulting experience preferred
  • Demonstrated ability to work with geographically distributed virtual teams and to build relationships with internal and external organizations
  • Demonstrated problem-solving and mentoring skills
  • Written and spoken fluency in Korean and English
  • At least 6 months experience with load testing frameworks such as LoadRunner, JMeter or Grinder (grinder preferred)
  • Windows or UNIX certification
  • SQL Server or Oracle certification
  • PL/SQL experience
  • Experience in Student Information Systems (Tribal, Banner etc.)
  • Collaboration systems
  • Travel requirement: 40%
94

Senior Technical Consultant Resume Examples & Samples

  • Lead technical requirements gathering sessions and producing technical requirements and design documents
  • Manage the technical delivery of integrations, security, single-sign-on and application customizations
  • Manage technical scope and client expectation
  • Provide hands on expert level assistance to developers for technical issues
  • Design and implement the development and release process
  • Design and manage the execution of test plans and ensuring a quality solution is delivered
  • Computer Science, Software Engineering, Computer Engineering, MIS or equivalent
  • Siginificant experience at an SSII / Software Editor in Project Delivery (not TMA) (ideally 5+ years of experience implementing and integrating enterprise systems, preferably CRM or ERP with increasing complexity and responsibility)
  • Expert Developer JAVA, C#, DotNet, Techno web (HTML5, jQuery, JS)
  • Ability to deliver integration projects using established integration technologies and EAI-tools
  • Proven ability to design and optimize business processes and to integrate business processes across disparate systems
  • A thorough understanding of XML, SQL, and Object Oriented Design Patterns
  • Good presentation skills (oral and written)
  • Travel regularly with average of 30% but may be higher as required by client engagements
  • Fluency in English a must
  • Hands on development experience with Apex, Visualforce and/or the salesforce.com API
  • Work experience with a professional consulting organization (e.g., Big 5 consulting) a plu
  • Completion of several salesforce.com projects in development and lead technical roles
  • Extensive experience with data extraction, transformation and load tools
  • Expertise in Single Sign On, Master Data Management, Social Enterprise Technologies or Data Warehousing
  • Experience with web and/or cloud application development in Force.com , Heroku, SpringSource, Amazon RDS, Azure, J2EE or .Net,
95

Senior Technical Consultant Simsci Resume Examples & Samples

  • Support customers in their day-to-day activities when using SimSci products
  • Respond to customer product inquiries, troubleshoot client problems and recommend corrective action
  • Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters
  • Document customer information and recurring technical issues to support product quality programs and product development
  • Manage Customer Relationships
  • Deliver Training Courses
  • Participate in trade shows, exhibitions and represent SimSci at external technical meetings
  • Review product functional specifications and participate in software testing
  • Continuously develop expertise to enable discussion of modelling aspects related to classical process simulation; e.g. distillation, reaction modelling, thermodynamics, etc
96

Senior Technical Consultant Telco Industry Resume Examples & Samples

  • Lead and opportunity management
  • Order 2 Cash / Order Management
  • Order fulfillment
  • Sales Incentives Management / Commissioning
  • Campaign Management / Next Best activity
  • Online Sales & Service
  • Salesforce.com
  • Sigma Product Catalogue
  • Callidus
  • Pega
  • ORACLE-BigMachines
  • Enterprise Architecture vs Application Architecture
  • Systems Integration
97

Senior Technical Consultant Resume Examples & Samples

  • Analyzes client’s business needs, integrates client’s business strategies and recommends appropriate information technology solutions utilizing ACI’s methodologies. Conducts analysis of corporate objectives, critical success factors, business functions and processes. Plans, integrates and manages the implementation of new technology
  • Solves highly technical and complex problems for project(s). Guides and provides ultimate technical direction for projects
  • Significantly supports the regional/product’s business development and sales support efforts for a particular territory, industry or account. Meets with prospective, current and former clients describing and defining ACI’s services particularly as they relate to area of specialty
  • Anticipates the implications and consequences of risks or business situations and takes appropriate action to prepare for possible mitigation actions and or contingencies. Has the ability to identify information needed to clarify a risk or business situation, seeks that information from appropriate sources and use skillful questioning to draw out the information
98

Senior Technical Consultant Resume Examples & Samples

  • Consult with internal and external customers in a highly complex technical environment
  • Provide solutions using creative problem solving, technical expertise and strong understanding of underlying business requirements and best practices
  • Write proof-of-concept applications using available SDKs and APIs
  • Research, design and implement solutions to highly ambiguous problems
  • Provided guidance to customers who are implementing solutions using the Sprinklr API
  • Analyze API source code and assist product and documentation teams identifying gaps in the documentation
  • Maintain knowledge of the Sprinklr application and architecture
  • Work closely with the Product Support, Customer Success, Client Services and Development teams to resolve application issues and plan for changes, upgrades, enhancements and new customer provisioning
  • Document operational procedures
  • Inspire, grow and lead junior consultants
  • Follow industry trends and developments to provide new ideas and recommendations on processes and products
99

Senior Technical Consultant Resume Examples & Samples

  • Communicate both written and verbal of activities with customers and Itron Project -Managers to the specified project deadlines
  • Software integration experience
  • XML, web services
  • Previous experience with enterprise solutions
  • Data migrations - mapping of data
  • Understanding of C#
100

Senior Technical Consultant Hybris Expert Services Resume Examples & Samples

  • Represent hybris within established project teams that most often include client and partner staff
  • Communicate complex technical concepts to less technical business users
  • Provide in depth knowledge of SAP Hybris platform and products
  • Support successful project implementation phase on a technical level
  • Initiate and execute reviews
  • Performance Tuning
  • Best Practices
  • Broad and deep technical experience of implementing and supporting large, complex multi domain, multisite server-based systems/networks, ideally within an external customer facing and SLA- driven environment
  • At least 5 years of experience with Java/J2EE
  • Highly developed problem solving skills, tenacity, drive, proactive, creativity, sound planning and organizational abilities, strong improvement focus, ability to work in a fast-evolving and fast paced environment
  • ECommerce / Multichannel commerce experience is an asset
101

Senior Technical Consultant Platform Resume Examples & Samples

  • Creation and delivery of solutions for customers addressing requirements through technical architecture in consideration of process design, ServiceNow Technical Best Practice and Standards
  • Collaborate and Contribute to the creation, deployment and maintenance of Technical Best Practices and Standards
  • Ensuring technical deliverables to Customer Delivery and customers are complete, consistent, high quality, on time and deliver valued outcomes
  • Active Participant and Contributor and thought leader in Communities of Excellence (in Community) that Provides Mentoring, Implementation Support, Maturity Maps and Continual Improvements
  • Build trust and establish thought leadership through publication activities: knowledge Articles, White Papers, Wiki, Community, Blogs, templates, capability content, etc
  • Contribute to the continual improvement of Global Delivery and Practice business processes as well as the maturing of the Core practice portfolio, capabilities, expertise, best practices by providing in feedback loop into practice for Resource, Process and Technical Continuous Improvement
  • Provide feedback Loop into BU Product Teams for Continual Improvement of product capabilities, features and Interoperability in consideration of customer needs and requirements
  • Achieve Individual KPI’s and Metrics as defined
  • Up to 50% travel annually, driven by customer needs
  • Proven consulting experience as a key technical resource leading the development and delivery of application development solutions in client environments
  • 3+ years working in the IT services/consulting industry
  • Experience of ITIL, minimum foundation level, ideally higher. Knowledge of other frameworks such as COBIT beneficial
  • Experience with Web Technologies (XML, HTML, JavaScript, Web Services, etc) and working in a SaaS environment
  • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies
  • Active listener, respecting others' point of view and takes ownership of contributing the required input whilst demonstrating strong communication skills (written, interpersonal and presentational)
  • Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership in solving business processes and/or technical problems during project delivery
  • Demonstrated interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Is committed to driving customer value realisation and ensures that actions contribute towards a positive experience by the customer
  • Degree or equivalent, preferably in Information Technology and proven experience in technical consulting roles
102

Senior Technical Consultant Professional Services Resume Examples & Samples

  • Partner with Guidewire on-site consultants and client business teams to understand business objectives and integration requirements
  • Execute configuration / integration tests including monitoring software incidents and communicating software issues to Guidewire development
  • Lead and mentor junior members on a customer project
  • Advanced exposure to broad technical skills such as Object Oriented programming (JAVA or C#), relational databases (data modeling/SQL), web UI (design and development), XML, application architecture
  • Self Motivated & leadership qualities
103

Senior Technical Consultant Resume Examples & Samples

  • Participating the technical team analysis non-functional requirement and providing technical solutions during implementation of ORACLE FLEXCUBE for banks
  • Participating in testing of the software by the customer (technical support)
  • Participating in production support activities (technical supports)
104

Senior Technical Consultant Resume Examples & Samples

  • Experience in a corporate networking environment
  • SQL database experience/basic queries
  • Familiarity with network security (firewalls, certificates, etc.)
  • Familiarity with IPv6
  • Windows application server experience
105

Senior Technical Consultant Resume Examples & Samples

  • Designing and developing high quality business solutions and other projects
  • Evaluating customer's business needs, thus contributing to strategic planning of information systems facilities and software directions
  • Being accountable for defined work assignments often involving immediate action or short term planning of human and other resources
  • Planning and coordinating resources necessary to complete product implementation and assisting in preparation of major sales proposals
  • Liaising with major customers during preliminary installation and testing of developed solutions or products; and
  • Managing a team of consultants (largely dependent on the size and scope of client project)
  • Strong IT literacy with advanced working knowledge of HPE Content Manager (previously TRIM)
  • Significant experience in business management, IT, and systems integration consulting, design
  • Advanced stakeholder management and interpersonal skills at all levels (internal and external)
  • Solid experience in consulting, engagement/project management, and/or business and resource management
  • Professional/technical skills, ability to lead projects and virtual teams
  • Ability to determine, prioritise and articulate business requirements
  • Responsive to internal and external stakeholders and challenges; and
  • Ability to multi-task whilst under pressure, and learn technical concepts quickly
106

Senior Technical Consultant Resume Examples & Samples

  • System architecture - collaborating with senior team members, the individual will be a responsible for designing the supporting platform infrastructure on the cloud that all services and applications will rely upon
  • Hands on product development programming with Java. Design and Develop software components in conformance with business requirements and functional and design specifications, meeting established target schedules
  • Technology evaluation - staying abreast of latest technological developments, prototype new methods to improve product quality and performance, and to extend or augment current products. Constantly monitor industry for new tools/libraries to aid in application development
  • Technical review and evaluation of current development activities (code and implementations)
  • Assist in the development of standards for design and implementation
  • Provide technical support to internal customers
  • Continue to upgrade technical and personal skills through internal and external training
  • Hands-on Java Server-side programming
  • NoSQL database experience. Cassandra/DSE experience a plus
  • Experience with large scale, distributed computing platforms, multi-tenant architectures, cloud based solutions, high availability solutions
  • Ability to analyze complex system workloads
  • Familiarity with design patterns and industry best-practices for resilient, “cloud native” applications
  • Experience with DevOps and effective techniques for managing cloud infrastructure
  • Object oriented design and development experience, integration with enterprise applications and systems/APIs (Java/REST/SOAP)
  • Minimum seven years of software product development experience, at least four of which have been working with Java and Internet technologies, which includes demonstrated success in product software development
107

Senior Technical Consultant Resume Examples & Samples

  • Proven working experience in project management in the information technology sector
  • Previous project management experience with a IT vendor
  • Solid technical background with understanding and/or hands-on experience in software development and web technologies
  • Experience in the preparation of relevant business and project documentation
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Ability to negotiate effectively both internally and externally at all levels on products, plans and initiatives using Strong analytical, problem solving & conflict resolution skills
  • Ability to manage concurrent projects of any complexity including projects that span multiple, functions and business units
  • Flexibility - Ability to be flexible and take on other tasks as directed by reporting manager
  • Strong working knowledge of Microsoft Office
  • Commercial awareness
  • Typically requires 7+ years’ experience in project management and service delivery
108

Senior Technical Consultant Resume Examples & Samples

  • Being the first line of communication with the customer about the project
  • Communicating with the Engagement/Project Manager about project risks and opportunities
  • Leading performance testing activities at the customer site
  • Guiding our customers on using best practices in the field of electronic signatures
  • Delivering professional services to eSignLive’ s new and existing customers
  • Analyzing problems and recommending solutions in the areas of software design, network infrastructure and test strategies
  • Developing complete solutions and improvement strategies
  • Deploying enterprise software in different configurations; on premise, hosted, hybrid, etc
  • Delivering technical hands-on training
  • Doing a demo of the eSignLive application to prospects
  • Conducting scoping calls with the regional account managers
  • Proposing solutions with customization's to our offerings
  • Coordinating responses to RFPs
109

Servicenow Senior Technical Consultant Resume Examples & Samples

  • Supports technical design activities related to application software, data, databases, packaged solutions and infrastructure components (Technical)
  • Participates in the selection, acquisition, configuration and troubleshooting of packaged solutions and technical infrastructure components (Technical)
  • Contributes to applying the Catalyst framework, in role played, to determine the methodological steps that are appropriate for an engagement (Methodology)
  • Establishes credibility at all levels with clients and builds problem-solving partnerships with clients and colleagues (Relationship Management)
  • Ability to devise creative technical solutions
110

Senior Technical Consultant Resume Examples & Samples

  • Consult with banking domains and stakeholders to provide functional and technical expertise in areas including Infrastructure setup, solution design, project management, business process improvement and risk identification/mitigation
  • Design solutions utilizing Automation Anywhere best practices and maintain technical responsibility for project delivery as the sole technical resource on a project or the leader of a delivery team
  • Drive the strategic and tactical roll-out of the solution to banking services
  • Work closely with re-engineering department to propose the right services model to enable client success
  • 5+ years of professional services experience working directly with clients, on automation and/or integration projects
  • 5+ years of programming experience in C++, C#, or Java desired. Experience with scripting languages a plus (Python, Perl, PowerShell, bash, VBS, etc.)
111

Senior Technical Consultant Resume Examples & Samples

  • Contribute to continuous-improvement cycle for all functional/operational matters relating to the all Virtual Platform, including
  • Process automation
  • ITIL disciplines focussed on a shared computing model
  • Technical & process solutions for complex operational scenarios
  • Working closely with partner technology teams (Windows, Storage, Network and Security) to deliver best-of-breed customer service outcomes
  • Microsoft Certified Server Virtualisation with Windows Server Hyper-v and System Centre VMM
  • Deep technical subject matter expertise and practical experience in the following Windows technologies
112

Senior Technical Consultant Resume Examples & Samples

  • To work within a small team providing business and technical support for group wide acquiring projects and initiatives
  • To manage POS, authorisation and clearing related change initiatives from business requirements, design, testing and implementation, including deliverables from third party suppliers
  • To support accreditation testing to ensure bank owned terminal and third party supplied POS are fit for purpose
  • To provide technical support for live POS acquiring incidents
  • To drive down the volume of POS acquiring compliance issues, in liaison with GPA, CSM and the Payment Schemes
  • Analytical thinking & problem solving
  • Quick to understand & apply complex technical detail
  • Good team working
  • Confident verbal and written presentation
  • Self motivated with a flexible approach
  • Influencing Skills
113

Senior Technical Consultant Resume Examples & Samples

  • Leads cross-functional initiatives with regional and global customer management and delivery teams to execute service models and support programs as defined by customer type (e.g., issuers, acquirers, merchants, processors, partners, and consumers)
  • Works closely with regional and global internal stakeholders to ensure optimal performance of operational systems
  • Leads production support activities globally
  • Technically hands on, participate in debugging and resolution of customer issues
  • Identifies opportunities to leverage MasterCard enterprise-wide platform/product capabilities and partner with Commerce Platform Group product & technology teams to prioritize and implement
  • Mentors colleagues, sharing insights on product, customer and industry knowledge necessary for expedient and quality output
114

Senior Technical Consultant Resume Examples & Samples

  • Should have exposure to wide range of technologies (ABL, Progress, C#, Crystal Reports, SSRS, WinForms, Web/App servers, DB Servers etc.)
  • Should be willing to work on frameworks built on our ERP product
  • You will be responsible to ensure that all development is managed in accordance with the processes and procedures required by our customers for Epicor and our customers to pass quality
  • Ability to analyze detailed design specifications, provide feedback, and perform the work required
  • Ability to analyze detailed existing code, provide feedback and perform adjustments to the code
  • Analyzes requirements and clarify scope and breadth of work tasks with business analysts and product managers
  • Reviews code and perform an adequate level of unit, functional and integrated testing to ensure quality standards are attained
  • Learns and employs knowledge of the business segment targeted by the software application
  • Analyze and understand current customization and bring them into standard coding
  • Communicate with co-workers, quality assurance staff, and documentation staff to clarify program design details, exchange and verify information, and coordinate work activities
  • Participate in process assessment programs and make recommendations to improve software development methods
  • Complete and maintain basic work and project records
115

Senior Technical Consultant Resume Examples & Samples

  • Assist with technical analysis and implementation of technical solutions for various business requirements during the project
  • Adhere to defined Change Control Process of Oracle / Customer. Comply with Oracle / Customer Audit and Compliance requirements
  • Ensure deliverables quality review
116

Senior Technical Consultant Resume Examples & Samples

  • Must have a strong understanding in application, system, network and enterprise-level security issues processes and procedures to mitigate, and harden cyber security
  • CISCO routers/switches/VLANs, CISCO ASA firewall, Active Directory, PKI, Authentication/Authorization, Network Segmentation
  • Intrusion prevention/detection systems (IPDS), firewall configuration (Palo Alto, CISCO ASA 55XX)
  • Security assessment tool/methodology for networks (OSPF, BGP, VPN, FTP/SFTP/VSFTPD), systems, database and applications/web related protocols (TCP/IP, UDP, IPSEC, HTTPS)
  • Web development, authentication and authorization schemes (Active Directory, RADIUS), gateways (web/email), DNS Security, Internet security, encryption, web filters (Bluecoat
  • Knowledge of web application, operating system, hardware, software, database and network attacks, exploitations and defenses across 7 layers of the OSI Model
117

Senior Technical Consultant Resume Examples & Samples

  • Provide direct technical contributions to consulting projects: stating problems, conceiving solutions, architecting, designing, modeling, coding, and testing. (~50% of time)
  • Develop application frameworks, reference architectures, and demos spotlighting product features and professional service capabilities
  • Dialogue with customers to define challenges and goals, capture requirements, assess alignment of needs and capabilities, and write statements of work
  • Lead projects – Support pre-sales activities; manage consulting engagements, internal collaborations, and special projects
  • Provide customer feedback and personal recommendations to our Development team to improve our products
  • Continuously expand and publicize your technical and professional capabilities
  • MS in Engineering, Science, Computing, or Mathematical field
  • Experience with object-oriented programming
  • Experience with databases
  • Experience with statistics and machine learning
  • Experience with time series analysis
  • Experience analyzing datasets larger than machine RAM
  • Experience with AWS and/or Azure
  • Experience programming APIs
  • Experience working with customers/clients/sponsors
  • Experience with quantitative financial modeling and financial analysis techniques
118

Senior Technical Consultant Resume Examples & Samples

  • Work with Customers, end users and development partners to define and assess application and technical requirements and understand the current state of technology to define opportunities that create business value. This work may take place on-site at client sites or remotely from our offices
  • Fully understand the capabilities and limitations of the technical environments
  • Able to translate business requirements into a technical implementation
  • Work with the support team to determine how the applications are supported in production, including system performance and monitoring
  • Provide in depth knowledge of SAP Hybris platform and products (Hybris Commerce focussed)
  • Design and conduct workshops with ICT people
  • 8+ years of total IT experience
  • Experience in front end technologies, UML and framework technologies
  • Ability to meet deadlines while working as part of a dynamic, geographically dispersed team
  • SAP Hybris experience (multi year or projects) is a strong asset
119

Senior Technical Consultant Resume Examples & Samples

  • Passionate coder with 5 or more years of .NET Web application development experience
  • Good verbal and written communications
  • Good Design and Programming skills using C#
  • Detailed Oriented, organized, accountable
  • Understands Software Development processes
  • Talend/Camel
  • Other Middleware Integration technologies (Tibco BW/Mulesoft etc.)
  • NET/C#
  • RestFul resource development
  • Oracle/Sql Server
  • UI development using Javascript/c#/ASP.net
  • JMeter
  • Rally
  • Continuous Integration
  • Splunk
  • Git/Gitorious
  • NoSql (Cassandra)
120

Senior Technical Consultant Resume Examples & Samples

  • Provide leadership - Think forward on training needs within Technical Services and App Support and plan for them, including serving as mentor for new hires or team members during cross-training. Proactively include junior teammates in customer interactions as needed to assure they are successful and fully knowledgeable. Assure key information is posted, up to date, and available in the approved locations. Conduct classes and train as needed. Monitor changes in the product, seeking the reason why the changes are needed, understanding any known defects or workarounds, and proactively communicating this to stakeholders within Technical Services, App Support, and Product Management. Work with Product Manager and Account Management to assure any proactive account retention plans are in place and effective. Identify communication gaps and fill them. Suggest proactive communication to improve Support. Participate and or lead in customer advisory/support council calls by presenting on technical topics as needed, and think forward to suggest agenda items that will help to build customer relationships. Lead special projects as assigned
  • Install software - Assure software is installed on supported systems using existing procedures, checklists or guidelines to achieve expected results. Troubleshoot installation issues of advanced complexity. Configure software (including interfaces) - Assure software is configured according to user specifications to achieve expected results using existing procedures, checklists or guidelines. Utilize advanced skills in report writing and project management to engage clients in understanding and meeting their needs. Review and approve installation and configuration documentation
  • Provide technical support - Consult with users, gather data, and analyze detailed log results to clearly define reported system problems. Design, develop, and test hypotheses regarding the root cause of system failures. Create tests to rule out potential causes and identify the actual component at fault. Reproduce errors on other systems and document them so they can be reproduced independently from customer systems and databases. Exercise discretion to invent workarounds to errors, document interim or final procedures, and communicate appropriately to customers in a manner to minimize the risk of user error and avoid downstream ill effects. Respond, track, follow up, refer, and escalate in a timely manner to achieve a high level of customer satisfaction. Monitor the kinds of questions that are coming into Technical Services, and identify ways that common issues can be mitigated through new Knowledge Base articles, product enhancements, or App Support training to improve first contact resolution statistics
  • Draft, test, review, and approve documentation - Create documentation for end users, partners, and/or colleagues to help assure smooth system operations, minimize the risk of data loss, and enhance customer self-service. Review support bulletins for accuracy prior to publishing. Review and approve the work of others
  • Provide internal support - Assist other departments with technical tasks as needed. Conduct classes and train junior level analysts as needed. Perform special projects as assigned
  • Minimum 5 years’ experience working professionally with application software in any capacity, such as support, quality assurance, sales support, web site development, software integration, or software development
  • Technical experience with Dragon Medical Network Edition (DMNE) and or Dragon Medical One (DMO)
  • Broad proficiency in Windows operating systems, computer networking, and system administration duties to resolve common and rarely encountered client issues. Expert proficiency in at least one area
  • At least two current technical certifications demonstrating proficiency in core area(s) of job requirements, including operating systems, networks, and/or DBMS software. Microsoft Certified Systems Engineer (MCSE, MCITP, MCSA, or similar) strongly preferred, plus one other in a relevant technical area
  • Ability to perform consulting including business process re-design, workflow analysis, and/or technical training. This requires a high level of confidence in working with clients face-to-face while assimilating detailed and sometimes conflicting information in real time. Able to perform systems analysis under pressure and deliver optimal solutions to achieve the client's intended outcome, building the reputation of our company in the process
  • Experience with database management systems (such as Microsoft SQL Server) and/or server based applications is especially useful
121

Senior Technical Consultant Itom Resume Examples & Samples

  • Application Configuration
  • UI Configuration
  • Development of required client specific reporting
  • Interface with ServiceNow development and operations teams, to successfully set up the SaaS platform
  • Be a key member of the overall implementation project team
  • Lead requirement gathering workshops to identify use cases and value based acceptance criteria,
  • Advanced and current understanding (and practice) in Windows Domain and Unix System Administration. Including the understanding of described domain structures, user permission levels, group policy objects and the execution of SUDO Policies
  • AMZN API, VMware automation, Puppet/Chef/Ansible, integration & automation expertise with orchestration
  • Discovery technologies (ADDM, TADDM, DDMA/UD, etc
  • Service modeling techniques (TPL, TQL, etc.)
  • Event management platforms (Netcool, HPOM, BPPM, etc)
  • Understanding of industry standard protocols such as HTTP, TCP, SNMP, SOAP, and REST
  • Middleware applications (Oracle, WebSphere, etc.)
  • Scripting with powershell, perl, wmi, ssh, python, javascript. Xpath, Exhibits prior and current technical expertise in web technology and the ability to learn new technology
  • Exceptional communication and presentation skills to include technical and business concepts.)
  • Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
  • Federal projects require appropriate security clearance
122

Senior Technical Consultant Resume Examples & Samples

  • Technical project lead
  • Supporting clients on existing systems
  • Act as the sparring partner between the development team and the clients
  • Work closely with other members of the consulting team
123

Senior Technical Consultant Resume Examples & Samples

  • Works and collaborates with others on SAS consulting projects and special projects as assigned
  • Installs SAS software solutions and any required supporting products for knowledge sharing and demonstration purposes as assigned. Understands SAS software solutions and any required supporting products for knowledge sharing and demonstration purposes as assigned
  • Leverages detailed knowledge of SAS and customers to support sales opportunities and implementations across solution domains
  • Conducts project requirements gathering
  • Builds a trusted relationship with the Account Executives, Project Managers and client account to provide practical guidance in the functional and technical aspects of proposed software and set proper expectations to ensure customer satisfaction
124

Senior Technical Consultant Resume Examples & Samples

  • Liaise with security architecture function to discuss and agree security patterns / principles and insure implementation of security principles onto technology infrastructure solutions
  • Perform initial PoTs to demonstrate the uses of technology architectural building blocks and their pros and cons from feasibility perspective
  • Propose and engage engineering teams on PoCs for Infrastructure services (Cloud, On Premise Platforms, and Services) to support development and refinement of Application patterns
  • Engage with Delivery ‘Product’ teams to assist with boarding and implementation of applications and services using Cloud principals of Automation, Security and Cloud First
  • Recommend technology improvements or corrections to improve performance of operational systems
  • Participate in technology vendor solution (RFPs/RFIs) and system overview sessions
  • Perform technical architecture analysis of new and existing systems
  • 12 -16 Years of Total Experience with 6-8 Years in Infrastructure Solution Architecture
  • Experience of provisioning methodologies for virtualized infrastructures – Cloud, Hybrid and other patterns
  • Experience of driving, architecting and designing infrastructure technology solutions for ‘new age’ application patterns such as; streaming, Big Data, NoSQL, API gateways, Security gateways etc
  • Strong technical depth across multiple infrastructure technology disciplines such as OSes, virtualisation technologies, Storage, Networking, Database, Middleware, PaaS, IaaS, SaaS
  • Experience working in a highly regulated financial environment is preferred, with particular exposure to ISO27000 industry standards
  • Exposure to principals and solutions for defining “Infrastructure as Code” – i.e. Configuration management practices as found in products such as Terraform, Ansible, Puppet, Chef, software defined networking
  • Working knowledge of formal architecture models (TOGAF qualified an advantage)
  • Strong influencing skills and an ability to bring together diverse stakeholders to attain buy in and traction to the implementation of infrastructure solutions for the benefit of the Fidelity (FIL) business and ultimately the Customer
  • Good communication skills with a keen and willing interest in all things Technology
125

Senior Technical Consultant Resume Examples & Samples

  • Periodic project reviews
  • Status reports to key stakeholders
  • Metrics reports, analysis and recommendations
  • Finance, time and expense reporting
  • Project database maintenance and resource tracking
  • Report and coordinate with the GDC PMO Head
  • Extensive coordination and follow-up with PM Practice Manager, Project Managers and Delivery Managers as needed
  • Ability to prioritize and plan, balancing priorities and deadlines
  • Excellent communication (verbal, written, listening) skills
  • Excellent interpersonal skills and the ability to influence and manage a range of relationships in a complex environment
  • The ability to translate project requirements into business-friendly language
  • Ability to work autonomously or as part of a team to make things happen – turning ideas and strategy into tangible realities and outcomes and processes
  • Flexible approach to work with a focus on delivery to deadlines and high standards
  • Attention to detail; self-starting and strong focus on completing/finishing
  • Understanding of data gathering and business analysis (for example, structuring business data in a meaningful way)
  • Strong Microsoft Office skills and experience in manipulating data to make it meaningful for different audiences
  • Knowledge of project management terminology, tools and techniques
  • Experience of working in a project or delivery environment and commitment to personal development in this area
  • Proven track record of leading / delivering project in Lead or Project Manager capacity